Role:

• Diagnose and troubleshoot problems with marine engines, auxiliary engines, steering systems, and other related components.
• Carry out repairs on inboard and outboard engines, including work on fuel, cooling, and exhaust systems.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

Job Description:
We are seeking a motivated and experienced Service Crew Supervisor to lead and manage our service team. The ideal candidate will ensure smooth daily operations, uphold excellent customer service standards, and maintain an efficient and motivated team environment.

Key Responsibilities:

• Supervise and coordinate the activities of the service crew.
• Ensure all staff adhere to company policies, procedures, and standards.
• Monitor and maintain high levels of customer satisfaction.
• Train, mentor, and provide feedback to service crew members.
• Manage staff schedules to ensure adequate coverage during shifts.
• Oversee cleanliness and organization of the work and dining areas.
• Handle escalated customer inquiries, complaints, and concerns professionally.
• Monitor inventory levels and assist in ordering supplies as needed.
• Ensure compliance with health and safety regulations.
• Report operational issues and performance updates to management.

Qualifications:

• High school diploma or equivalent (bachelor’s degree is a plus).
• Proven experience in the food service or hospitality industry, with at least 1-2 years in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to handle challenging situations calmly and effectively.
• Excellent organizational and problem-solving skills.
• Knowledge of health, safety, and hygiene regulations.
• Flexibility to work shifts, including evenings, weekends, and holidays.

What We Offer:

• Competitive salary and performance-based incentives.
• Career growth and professional development opportunities.
• A supportive and collaborative team environment.
• Employee discounts and benefits.

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Overview

As a Admin Assistant cum Receptionist, you will assist the HR/Admin Manager in supporting the HR/Admin Department in the daily operation activities.

Responsibilities

1) Administrative duties such as attending to phone calls, visitors, courier services, mails processing, distribution of mails and activities logs and records.

2) Process General and HR/Admin correspondences as well as addressing General enquiries.

3) Assist in coordinating company events to facilitate smooth event execution.

4) Perform secretarial and administrative support such as hotel reservation, air-tickets booking, purchasing of pantry and stationery etc.

5) Ensure timeliness and completeness of data entries.

6) Provide supports to HR/Admin Manager.

7) Perform any other duties as assigned by the Management and the designated manager.

Requirements

1) At least a GCE “O” Level or equivalent with some relevant working experience in Human Resources and Administration.

2) Prior experience in Manufacturing/Construction Industry will be advantageous.

3) IT savvy with proficient in Microsoft Office application.

4) Independent, meticulous and positive attitude in learning.

5) Have a strong stakeholder focus and pleasant service-oriented attitude.

• Manage the performance and service quality of the CSO.

• Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses.

• Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up.

• Performs quality audit checks on the CSO handling the programme. Audit checks should include account access, soft skills, knowledge management and resolving MoP’s queries in accordance with the provided resources.

• Train CSO based on the provided resources. Prepare competency quiz, test, and check-ins to ensure that CSO are provided with accurate information.

• Take ownership of team results, understand developmental needs, and provide support to the team.

• Work with respective stakeholders to ensure that all information is being cascaded accurately.

• Monitor the arrival pattern and highlight to the client in the event of any increase in queries.

• Conduct regular audits to ensure the quality of CSO appointed for the programme.

• Support and guide the CSO in their proficiency and knowledge of the programme.

• Provide assistance to CSO for complex cases and to communicate with the Ptcp/MoP whenever necessary.

• Provide feedback and recommendations on service delivery to the client.

Requirements:

• Ability to train the CSO on systems and programme-related information

• Self-driven with excellent interpersonal and communication skills

• Good communication skills in English

• Proficiency in other languages/dialects may be required depending on programme requirements

• Proficient in Microsoft Excel applications

• Ability to take the initiative, work independently, and accomplish tasks with minimal supervision

• Ability to work beyond operational hours, if and when required

• Ability to handle difficult interactions in a professional manner

• Possess Diploma qualification or above

• At least 2 years of relevant supervisory experience in contact centre, customer support and customer service function

• 5.5 day work week

Position Overview:

We are seeking a detail-oriented and proactive Operations Admin Assistant to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

Responsibilities

- Attend to walk-in patients and phone calls

- Appointment booking for patients

- Handle patient's registration and data entry

- Collection of payment from patients

- Handle insurance claims and accounting

- General administrative duties in the clinic, as assigned by the clinic manager

- Perform vision test e.g visual acuity (training provided)

Requirement

- Min Diploma/A Level Required

- Must commit for 1 year

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Description

Locations: Islandwide Singapore ( Can arrange near your house )

Salary:

Refueling Specialist Gross up to $1,900 (OT exclude)
Store Cashier Gross up to $2,175(OT exclude)

Benefits : AL , MC , HL

Working hours:

3 rotating shifts

• Morning shift: 7am to 3pm
• Afternoon shift: 3pm to 11pm
• Night shift: 11pm to 7am

Schedule:

Will prefer candidates with Fix Shift too

Job Description:

• Provide customer service
• Basic food preparation includes baking
• General housekeeping
• Any other responsibility from time to time
• Good to have relevant experience
• Able to converse in English
• Pumping petrol to the correct vehicles

Requirements:

• Able to work rotating shifts & 6 days/week (including weekends & PH)
• Ability to read & understand product labels
• Service oriented & team player
• Minimum 21 years old due to safety
• Pushing sales
  
  EA License No: 19C9611EA
  Personnel Reg No: R24123749 ( Yang Jiayu Aidan )

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

Job Description

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Job Requirements

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma and A Level
• No need experience , Training Provided
• Able to work 5.5 day Office Hours
• Able to commit for at least 1 year

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirement

• Min. Diploma in engineering
• Min. 3years' experience as a service engineer in Lifescience/ Healthcare / Oil & Gas / Process industry.
• Knowledge in Electrical & instrumentation is preferred.
• Work experience in Process Instrumentation is a plus.
• Good team player.
• Customer service oriented.

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Summary:

• Women Gynae clinic
• Basic salary up to $4000
• AWS + Variable bonus
• 5.5 days work week @ 8.30am - 5.30pm, 9.00am - 1.00pm
• Location: Orchard (3 minutes walkable from Orchard MRT station)

Key Responsibilities:

• Answer phone calls, and respond to inquiries
• Liaise with patients about appointment scheduling and patient registration
• Process insurance claims, manage payment collections and issue invoice
• Assist with simple procedures in the treatment room
• Perform inventory stock check and place order if necessary
• Provide basic patient care services
• Any other ad-hoc duties assigned

Key Requirements:

• Min 2 years of experience in specialised clinical setting
• Proficient in plato system, and medical insurance processing
• Bilingual in English and Mandarin in order to communicate effectively with Mandarin speaking patients

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

RESPONSIBILITIES

Patient Interaction and Customer Service:

Warm Welcome: Greet all visitors and patients with a friendly smile and courteous demeanor, making them feel comfortable and valued.

Queue Management: Efficiently manage waiting areas by providing visitors and patients with queue numbers, ensuring a fair and organized system.

Phone Etiquette: Answer and direct phone calls promptly and professionally, providing accurate information and assistance to the caller.

Text Communication: Maintain effective communication with patients through text messaging, providing appointment reminders, updates, and addressing inquiries.

Appointment Scheduling and Management:

Appointment Coordination: Schedule appointments efficiently, considering patient preferences, doctor availability, and clinic capacity.

Rescheduling and Cancellations: Handle appointment rescheduling and cancellations professionally, ensuring timely notifications and updates.

Reminder System: Utilizing our established appointment reminder process, in order to minimize missed appointments and optimize clinic efficiency

Administrative and Operational Tasks:

Payment Processing: Accurately process patient payments, ensuring correct billing and record-keeping.

Reception Area Maintenance: Maintain a clean, organized, and welcoming reception area, ensuring a positive patient experience.

Mail/Parcel Handling: Manage incoming and outgoing mail/parcel, sorting and distributing correspondence as needed.

Staff Support: Provide administrative support to other staff members, assisting with tasks as required.

Medical Records Management: Maintain accurate and up-to-date patient medical records.

Inventory Management: Assist with inventory control of medical supplies and equipment.

Data Entry: Enter patient information and other data into our clinic systems.

REQUIREMENTS

Minimum GCE 'O' LEVEL

Good customer service skill

Pleasant attitude

• Candidate must possess at least Primary PSLE Pass in English OR WPLN: Reading, Listening & Numeracy – Level 4
• Required Skill(s): Driving Licence Class 3
• ITE Skills Certified Course Sponsorship in Operating Prime Mover.
• Transporting Container from Point to Point inside PSA Port Terminal Only.
• Able to work OT and Flexi Rotating Shifts.
• Full-Time Staff Benefits with High Remunerations.
• All other enquiries are welcome including Forklift (Medium) Operator and for Wharf Operation Supervisor
• Contact 82338124 / 93820801 for an interview appointment.

We are hiring under Recruit Express Headcount : Call Centre Officer

Paya Lebar area

12 months contract

Up to $3,800 depending on experience with 1 month bonus

9am to 6pm Mon to Fri

Duties :

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary,premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned

*****************************************************************************************************************

Interested applicants please kindly SMS/ Whatsapp your particulars to 97125389, Shaun in the following format:

Name:

Residential Area:

Availability (When you can commence work and how long):

Indicate Job Tittle: Call Centre Officer (East)

Shaun Lim Tau Szen R2094941

Recruit Express Services Pte Ltd EA: 13C6614 *****************************************************************************************************************

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Responsibilities

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information

Requirements

• Excellent verbal and written communication skills
• Ability to handle and resolve customer issues effectively and efficiently.
• Ability to handle multiple tasks and prioritize effectively.
• Accuracy in recording information and handling customer requests.

Location: Airport Cargo Road