Role Purpose
Manage front desk functions including attending to visitors and guests, mail and postage as well as attending to incoming calls. Act as facility administrator to help build a clean, safe and operational work environment.
Role Accountabilities
Reception
· Maintain cleanliness and orderliness of reception area, meeting rooms and pantry area
· Answering phone calls and general queries
· Receive visitors and notify company personnel of the visitor arrival
· Collect all letters, courier and packages, distribute them to the respective departments
· Administer building and office access cards
· Maintain and update office records, files, databases, phone lists, etc.
· May need to assist in ordering and coordinating refreshments for meetings and serve refreshments and beverages during meetings
· Other miscellaneous duties eg refreshments for events, preparation of goodie bags
Facilities
· General office administration and management, e.g. requisitions of office/pantry supplies, servicing of office equipment
· Ensuring pantry supplies are sufficient daily
· Manage service contracts and liaise with facility management vendors, including cleaning and security services
· Main contact person for the repair and maintenance of the building/office management
· Manage cleaning vendor and cleaners’ attendance
· Member of Workplace Safety and Wellness Committee
Safety
· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
· Challenging and stopping unsafe acts and behaviours or unsafe conditions.
· Comply with the Global Safety Standards, Polices and Operating Procedures.
Key Qualifications & Skills
Qualifications
· ‘O’ levels or ITE
· Minimum 2 years of experience
Technical Skills
· Problem solving skills to resolve issues independently
Professional Skills
· Experienced in SAP and Microsoft Office (Word, Excel and Powerpoint) is preferred
· Good communications skills
· Good customer service to internal and external customers
· Multi-tasking skills and ability to prioritize work and meet deadline