Job Description:

• Assist in checking of aircraft components and consumables availability
• Ordering and monitoring of ad-hoc aircraft components and consumables required.
• Updating Daily Spares Shortage list and track task completion
• Communicate with Engineers on spares availability
• Performing credit back of unused spares
• Perform installation/dismantling of aircraft components on SAP
• Managing 3rd party spares inventory
• Communicate with Customer Support team when required.
• Carry out any other tasks as assigned by Supervisor or Executive.

Requirements:

• Minimum Higher Nitec in Aerospace Engineering or Equivalent
• Good communication in written and spoken in English.
• Able to work in dynamic and fast-moving environment.
• Highly organized and computer literate.
• SAP experienced preferred.

Position Overview:
We are seeking an attentive, professional Service Crew member to join our esteemed team. The ideal candidate is passionate about hospitality, demonstrates a strong commitment to customer satisfaction, and upholds our high standards of service. As a member of our Service Crew, you will play a crucial role in delivering a memorable dining experience by providing warm, personalized, and attentive service to our guests.

Key Responsibilities:

• Greet and seat guests promptly, creating a welcoming atmosphere.
• Accurately present menu options, offer recommendations, and answer any guest questions.
• Serve food and beverages with precision, ensuring each dish meets presentation and quality standards.
• Monitor guest needs throughout the meal, promptly addressing any requests or concerns.
• Maintain cleanliness and order in the dining area, ensuring tables are set to perfection.
• Collaborate with kitchen staff and management to ensure seamless service.
• Follow all food safety and hygiene standards, ensuring compliance with the restaurant's protocols.
• Handle guest feedback professionally, demonstrating a commitment to guest satisfaction.

Qualifications:

• Previous experience in a mid- to high-end restaurant setting is highly preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail, with the ability to work gracefully under pressure.
• A friendly, professional demeanor, with a commitment to hospitality and customer service.
• Flexible availability, including weekends, evenings, and holidays.

About Us

Centre for Seniors (CFS) is a Social Service Agency with Charities Status, dedicated to helping seniors remain meaningfully engaged in work and in life. We provide a range of services to support seniors in navigating major work-life transitions and to support employers in building cohesive intergenerational workplaces.

Job Title: Placement Manger

As a Recruiter, you will play a pivotal role in connecting mature workers with suitable job placements. You will work closely with various industries and companies to advocate for the value of mature workers and encourage potential employers to consider hiring from our talent pool.

Department: GIG work and Micro-jobs

Reports To: GIG Lead

Stakeholders: Corporate clients, government agencies and funding organisations and mature job seekers

Job Summary:

The Placement manager is responsible to match job opportunities with mature job seekers, follow up on post placement review to address employment concerns. Provide employment coaching and give recommendation on necessary training to equip mature job seekers.

Key Responsibilities:

1. Sourcing and Screening: Actively seek out and identify potential job openings that align with the skills and experience of mature workers. Conduct thorough screening processes to assess candidates' qualifications and suitability for specific roles

2. Candidate Matching: Match qualified mature workers with appropriate job opportunities based on their skills, experience, and career aspirations. Provide guidance and support to candidates throughout the job application process.

3. Employer Engagement: Build strong relationships with employers in various sectors to promote the benefits of hiring mature workers. Educate employers about the unique skills and experiences that mature workers bring to the table.

4. Advocacy and Outreach: Represent CFS at industry events, conferences, and job fairs to raise awareness about the value of mature workers. Develop and maintain partnerships with community organizations, government agencies, and other relevant stakeholders.

5. Performance Tracking: Maintain Job seekers database, monitor and track the success of placements to measure the impact of CFS’ efforts. Analyse data to identify areas for improvement and inform future strategies.

6. Meet Annual Target: number of employers reached out to and new employers who come on board

Qualifications & Skills

- Bachelor’s degree in human resources, Business Administration, or a related field.

- Proven experience in recruitment or human resources, preferably with a focus on mature worker placement.

- Strong understanding of labour market trends and industry dynamics.

- Excellent communication and interpersonal skills, with the ability to build relationships with both candidates and employers.

- Strong organizational and time management skills.

- Passion for promoting age diversity in the workplace and a commitment to social justice.

Additional Skills (Preferred)

- Experience with applicant tracking systems (ATS) and job boards.

- Knowledge of diversity and inclusion initiatives.

- Certification in human resources or recruitment.

Application Process:

If you are a passionate and results-oriented individual who shares our commitment and vision, we encourage you to apply for this exciting opportunity.

Interested candidates to submit resume with a cover letter highlighting relevant experience and vision for position applied for. Please email to [email protected]. Only shortlisted candidates will be notified.

We provide Products & Services to the Oil & Gas, Petrol-Chemical, Chemical, Power & Utilities Industries. We are looking to fill up the position of 'Sales & Service Engineer'.

Job Responsibilities:

A. Sales Functions:

• To visit and provide Sales support to all after-market customers in Singapore territories and East/West Malaysia

B. Service Functions:

• Commissioning of equipment, co-ordinations of installations of equipment, troubleshooting and technical support to customers and in-house executions.
• To write technical reports after service jobs are completed.

Job Requirements:

• Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
• Salary will be commensurate based on experience and qualification
• Candidates with Sales Experience will be an advantage. Those without Sales Experience and with a good Sales attitude are to be considered.
• Candidates with Project Coordination Skills will be an advantage.
• Applicant MUST hold a valid Class 3 driving license
• Salary Package consisting of Monthly Salary & Sales Commission.
• Candidates who seek to be Professional Sales Engineers, willing to work hard and honest, will be the most suitable person to fill in this position.
• We do not provide Work Pass
• Junior and Senior position levels are available

Job Title: Social Worker & Outreach Assistant Manager, E-Commerce Fulfilment Training Centre @ Lakeside (1 year contract)

Job Description

The Social Worker & Outreach Assistant Manager will provide support and interventions to persons with disabilities at the E-Commerce Fulfilment Training Centre. He/She is committed and service- oriented and works in collaboration with other agencies and partners to reach out and provide support to persons with disabilities in the provision of training and job placement support. He/She will work closely with other Allied Health Professionals in supporting persons with disabilities towards gainful employment.

Job Responsibilities

• Conduct needs and intake assessments

• Perform case planning and goal setting

• Implement case plans and interventions

• Review casework interventions for improvements

• Conduct closure of cases upon achieving sustainable service outcomes for clients

• Maintain case notes, documents and prepare social reports

• Plan, facilitate and evaluate group work interventions

• Support, implement and evaluate employment-related development initiatives

• Administer pre and post clients’ survey

• Interview clients and create client profiles for in-house marketing purposes.

Outreach

· Be engage in outreach events and activities to secure partnerships and referrals of clients and identify

placement opportunities with (SSA’s / SPED’s / IHL’s)

· Conduct learning journeys to visiting orgs/corps

Requirements

· Degree in Social Work or equivalent

· Able to work well with team members to deliver employment outcomes for clients

· Passionate in working with persons with disabilities

· Possess good knowledge & experiences with social work interventions and social policies

· Competent in administration and organisation of case notes and recordings

Salary range: $3820 to $4500

Customer Service

(Freight forward)

• Working days: 5 days
• Working hours: 9am - 6pm (Mon to Fri)
• Location: Redhill
• Salary: S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• Industry/ Organization Type: Engineering / Manufacturing
• Position Title: Maintenance & Service Technician (Chiller / ACMV)
• Working Location: Tuas
• Working Hours: 5.5 days (Mon to Fri 8.30AM – 5.30PM, Sat 8.30AM – 12.30PM)
• Salary Package: Basic Salary up to $4,000 + AWS + Bonus + Transport Reimbursement
• Duration: Permanent

Key Responsibilities

• Perform regular inspections and maintenance on chiller systems to ensure optimal performance and prevent breakdowns
• Diagnose issues with chiller equipment and execute repairs efficiently to minimize downtime
• Continuously monitor chiller systems for performance issues, ensuring timely resolution of any problems
• Maintain accurate records of maintenance activities, repairs, and any modifications made to chiller systems
• Adhere to all safety protocols and industry regulations during maintenance and repair activities, promoting a safe working environment.
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• NITEC or Diploma in Mechanical Engineering or a related field
• At least 2-3 years of working experience in chiller maintenance and repair servicing
• Strong understanding of chiller systems and components

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72147 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

At One World International School, our mission is to develop inquiring, compassionate, reflective lifelong learners who respect all cultures and care for our world. Our vision is that we aspire to be leaders in providing world-class quality and affordable education to all students with an emphasis on values, collaboration, creativity and service to others.

OWIS is looking at appointing a Parent Liaison Officer / Global Care Officer who will be working closely with the Admissions team. The Parent Liaison Officer / Global Care Officer plays a pivotal role in supporting the admissions and sales teams by efficiently managing administrative processes, providing accurate information to prospective families, and delivering superior multilingual customer service to ensure smooth enrollment processes and drive success.

Key Responsibilities

1. Administrative Support

• Prepare, organize, and manage enrollment-related documentation, such as forms and contracts.
• Maintain and regularly update prospective and current student records in databases (e.g., CRM systems).
• Monitor and follow up on inquiries promptly and professionally.
• Conducting School tours

2. Customer Engagement

• Serve as the main contact for inquiries, addressing questions from parents and agents in multiple languages whenever possible.
• Coordinate and schedule school tours, meetings, and interviews for prospective families.
• Provide accurate and comprehensive details about the school’s programs, facilities, and admissions processes.

3. Collaboration with Admissions and Sales Teams

• Assist in creating reports, presentations, and data insights for the admissions team.
• Support the design and distribution of promotional and marketing materials.
• Actively participate in open houses, webinars, and recruitment campaigns.

4. Communication and Coordination

• Liaise with internal departments, such as academics and finance, to facilitate smooth admissions.
• Collaborate with external agents and stakeholders to ensure seamless student onboarding.

5. Performance Tracking

• Monitor KPIs related to admissions and enrollment goals.
• Analyze enrollment trends and provide actionable recommendations for improvement.

Qualifications

• Diploma or degree in business administration, marketing, or a related discipline.
• Prior experience in sales, customer service, or administrative roles; experience in the education sector is preferred.
• Multilingual abilities (preferred) to support a diverse parent, client and student population.
• Proficiency in CRM tools, Microsoft Office Suite, and digital communication platforms.

Skills and Competencies

• Strong verbal and written communication skills, including the ability to communicate in multiple languages.
• Exceptional organizational and multitasking abilities.
• A customer-focused mindset with a talent for building positive relationships.
• Analytical thinking for tracking data and generating insights.
• Team player with effective collaboration skills.

Performance Goals

• Ensure timely and professional responses to inquiries, supporting high levels of customer satisfaction.
• Meet deadlines for administrative tasks and reporting.
• Contribute to enrollment targets through effective support and engagement.

Location: Nanyang Campus

Location: Ang Mo Kio

Salary: Basic up to $2800 depending on experience

Working Hours: Mon- Fri, 9am-6pm

Job Scope

• Assisting customers with the submission of loan or lease applications, collecting necessary documentation, and ensuring the completion of required paperwork.
• Monitoring and tracking customer payments, handling issues related to payment schedules, and possibly coordinating the collection of overdue payments
• Other Basic admin duties

☎ WhatsApp 87490148 (https://wa.me/6587490148) with resume and quote ' Central Admin" to apply!

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Tiong Bahru

1) Customer Service

Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

Prepare invoices and handles payment collection
Prepare debtors listing and send reminders for late payment
Maintain petty cash and prepares daily collection report
Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

Support teachers in photocopying and preparing of materials and resources
Assist teachers in the dismissal of classes and attendance taking
Participate in file checking and results tracking

Job Requirement:

- With Diploma in any discipline
- With relevant customer service experience is preferred
- Proficient with Microsoft Word, Excel, Google Drive & computer literacy

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Description of the Company’s background

Ingold Capital is a CMS licensed fund management company. We focus on quantitative investment strategies, dedicated to producing exceptional returns for investors, by strictly adhering to mathematical and statistical methods, also through best-inclass risk management, compliance, and operations.

Job Description:

We are seeking an experienced and highly skilled Financial Operational Risk Manager to join our dynamic team. This individual will play a key role in coordinating cross-exchange assets and funds transfer, optimizing operational efficiency, and driving continuous improvement in our settlement and data management processes. The ideal candidate will have a deep understanding of different classes of asset, API integrations, and automation tools, and be passionate about enhancing operations through automation and innovative solutions.

Key Responsibilities:

• Cross-Exchange Coordination: Oversee the transfer of assets and funds across multiple exchanges, ensuring seamless execution and operational efficiency by leveraging APIs.
• Exchange Utilization and Compliance: Utilize and manage multiple exchanges, understanding their unique characteristics such as trading rules, liquidity levels, and regulatory compliance to match specific needs and risk profiles.
• Settlement Management: Refine and oversee the settlement process for different classes of asset and bank wires with counterparties. Responsibilities include verifying transaction details, address whitelisting, and monitoring settlement status for clear communication.
• Data Management and Automation: Ensure smooth data processing, storage and ensure data integrity.
• Automation & Integrations: Lead the development and implementation of automation and integration across platforms.
• Reporting and Analysis: Handle data requests and generate reports to support internal analysis and trading strategies.
• Cross-functional Collaboration: Work closely with finance, legal, compliance, and other departments to ensure regulatory compliance.

Job Requirements:

Education:

• Master’s degree and above in Computer Science, Mathematics, Engineering, or a related discipline.
• Strong academic background in statistics, information engineering and business finance.
• Having a CFA or currently pursuing CFA is an advantage.

Experience:

• Hedge Fund/Quantitative Trading Experience: Minimum of 3+ years of experience in an operations or trading management role, preferably from a quantitative hedge fund, fintech firm, or proprietary trading firm.
• Proven experience in operations management, ideally within the quant fund or fintech industry.
• Strong understanding of different classes of asset and exchanges, including their unique characteristics such as trading rules, liquidity, and regulatory compliance.
• Hands-on experience with API integrations and building automation tools across various platforms.
• Programming Skills: Strong proficiency in Python, SQL and C/C++, and with experience in database management, data orchestration, and automation solutions.
• Excellent organizational and problem-solving skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong communication skills, with the ability to collaborate across teams and provide clear, actionable feedback.
• Familiarity with financial regulations, audit processes, and industry compliance standards.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Our client is a well-established MNC, market leader in the wholesale industry. They are looking for a SAP Support Executive to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Deliver SAP first-level support for functional processes across areas such as Finance, Sales and Industrial operations department.
• Work with stakeholders to gather and define business needs.
• Identify discrepancies or inefficiencies, propose alternative approaches, and implement solutions.
• Diagnose and address system-related issues in collaboration with regional and global teams.
• Conduct user training sessions and provide on-demand assistance when required.
• Prepare and maintain system workflow documentation and functional specifications.
• Design and execute testing scenarios to validate system functionality.
• Customize and update training materials and user documentation to suit local requirements.
• Manage integration processes between ERP systems and other business applications.
• Engage in projects led by headquarters, global teams, or external vendors as assigned.
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Degree in IT or relevant field of studies
• Relevant SAP Support experience with Finance, Material Management or Sales & Distribution would be great advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Summary of the role

Carrying out maintenance, inspection and basic repair work for company’s electrical and mechanical vehicle systems

Task and Activities for the role

• Experience with prestige vehicles

• Inspection of components for wear and tear

• Repair/ replacement of broken/ worn out parts

• Verification of vehicle functions and its subsystems

Reporting and Interface

• Provides information to the supervisor about preapproval for additional repair

• Notifies the Service Advisor immediately of work interruptions as a result of additionally required work, complications, missing parts or missed deadlines

Acts diligently according to guidelines

• Uses checklists/ repair instructions, tools and test equipment adhered to current guidelines

• Has co-responsibility for customer satisfaction by optimal technical solutions on customer vehicles

• Handles tools, special tools work clothing etc. properly

• Uses equipment cost- effectively

• Hands over dismantled, replacement or warranty parts to warranty department cleaned and labelled

• Disposes waste according to local legislated guidelines

• Observes accident prevention guidelines and reporting incidents to his or her supervisor

Qualifications

• Technical training (as automotive technician, industrial technician)

• Vocational training at an automotive dealership or at a similar facility

• Driving licence

• Team orientation and customer focused attitude

• Have the required experience and skills level to carry out maintenance , inspection and basic repair

5.5 days

Mon to Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

Summary

• Basic salary up to $3300
• Yearly performance bonus
• 5 days work week
• Location: Tampines
• No experience / fresh grad are welcomed to apply! (with Cert)
• Career stability & progression

Responsibilities:

• Ensure the classroom and play areas are safe and childproofed
• Attend to the basic needs of infants such as feeding, dispering and napping
• Engage infants in activities and experiences that stimulate infants' senses
• Observe infants for sign of illness, discomfort, or developmental issues and report to the parents
• Maintain open and regular communication with parents about their infants' daily routine and milestones
• Encourage and reinforce good behavior through praise and gentle guidance
• Other ad hoc duties assigned

Requirements:

• Must possess relevant certificate in infant care (HCIC / ACEY)
• No experience is welcomed to apply!
• Able to start work within short notice will be highly advantageous

Your recruiter for this job: Stella
WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552
Recruit Now Singapore Pte Ltd | EA No: 21C0845

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working Days and Timing: Mon to Fri (8.30-5.30pm), Sat (9am-1pm)
• OT max up to 4 hr/day if required
• Working Location: subjected to Jobsite
• Salary: $1600 to $2000 (subject to experience)

Job Description:

• Perform regular service, maintenance, and repairs on refrigeration systems for commercial or industrial application, including Freon or Ammonia systems.
• Attend to urgent call-out to jobsites.
• Follow instruction from superior and project manager for all job sites execution.
• Follow safety protocols at jobsite.
• Conduct service report for every jobsite.
• Perform administrative duties assigned.

Requirements:

• Diploma in Engineering, Construction and Building management or related fields.
• Must have at least 2 years of hands-on experience in Refrigeration system; Cold Room, Electrical, Air-conditioning or related fields. Experience in blazing, compressor, evaporator and condenser systems.
• Class 3 driving license (preferred).
• Possess Certificates in safety, electrical or related.
• Flexible and adaptable to working at different jobsites.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Working location: Near to Buangkok Mrt
• Working hours: 10.30pm - 8.30am | 4 days work week (follow schedule, include one weekend)
• Salary: $1900 - $2160

Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• O Level and above
• Able to do rotating shifts
• Proficient in MS Word, Excel, etc

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Duties:

• Evaluate patients' progress and prepare reports that detail progress

• Test and evaluate patients' physical and mental abilities and analyse medical data to determine realistic rehabilitation goals for patients.

• Select activities that will help individuals learn work and life-management skills within limits of their mental and physical capabilities.

• Recommend changes in patients' work or living environments, consistent with their needs and capabilities.

Requirements:

• Diploma / Degree in Occupational therapy

• Competent in carrying out functional assessments and trainings

• Able to conduct worksite assessments and job coaching

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Key Responsibilities

Main Duties:

As company’s host, acts as a manager of first impressions, ensuring that our customers have a memorable experience entering the company’s Experience Centre. The host reflects our values and embodies our brand, setting the stage for the visitor’s experience. The host helps assess customers’ needs and the reason for their visit. At the same time, they are our showroom guides, helping customers find their way around the showroom so that they can browse with confidence.

Greeting the customer

1. Providing a warm welcome to each and every customer entering our experience centre, making them feel at home

2. Asking customer for their beverage of choice and serving them upon arrival

3. Managing large customer numbers during high traffic in the experience centre

4. Asking customers whether they have scheduled an appointment/test drive and registering correspondingly in lead management system

5. Pulling up and informing our Sales Expert of customer profile if customer is already registered with the company.

Guiding the customer and optimizing their experience

6. Helping customers gain the immersive company’s experience that is right for them, while giving them an overview of the showroom

7. Setting the stage for the experience by performing a high-level assessment of needs at first contact in order to direct customers to the appropriate experience

8. Conducting quick showroom tours at slow traffic

9. Guiding customers to the relevant responsible Expert

10. Performing first-level troubleshooting for dissatisfied customers and directing them towards the right contact person in the experience centre

Serving as a brand ambassador

11. Being the first point of contact and introducing customers to the company through high-level snapshots of brand/product offerings, building anticipation of what is to come

The Host contributes to the team in the following ways

1. Making sure the customer journey starts smoothly

2. Capturing and transferring basic data to back office and Sales Experts

3. Maintaining an overview over the team and communicating needs and resources within the team

4. Actively utilizing times with lower traffic in the showroom for tasks that are not customer centric

5. Searching actively for open tasks during low traffic in the showroom

6. Supporting reception in providing phone service

7. Being the one responsible for the showroom, including exhibition organization together with Sales Experts, and upholding quality standards with regard to appearance

8. Planning the exhibition area in coordination with Sales Managers and Sales Experts to ensure the demonstration vehicle selection is always optimized and up to date with new products and technologies

9. Support all customer experience facilities in the House of Progress as golf and racing simulator

Requirements

Formal Qualifications

1. The ideal candidate has prior experience in automotive retail as customer service staff or has exhibited success in hospitality or the service industry as someone who receives customers upon first contact.

Social skills

2. Customer and team-oriented

3. Highly service-oriented

4. Exceptionally helpful and caring towards others and understanding of their needs

5. Honest and authentic nature to instil trust in the customer

6. Very responsive and accommodating towards queries or requests of customers

7. Resilient and self-confident in their abilities, particularly when dealing with challenging customers.

Drive and autonomy

8. Highly self-motivated individual that is determined to follow-through on their tasks

9. Conscientious individual with a strong sense of duty that is reliable and responsible, and can be trusted to fulfil their duties.

10. A passion for the automotive industry and a commitment to support other team members during low traffic periods

11. Highly organised and thorough, keeping experience centre looking representative of the Company’s brand at all times, and accurate when working with customer data

Specific qualities

12. Embody the values of the Company’s brand with the right attitude and competence

Additional Requirements

13. Ability to work evening hours, weekends and holidays

Working Hours: 44 hours per week with shifts assigned on a roster basis by the reporting manager

Job Description: Provide sales and administrative support to Sales department (for International and Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team.

Main Responsibilities:

• Support sales team on daily administration

• Handle email/phone enquiries

• Process sales order and follow up payment with clients

• Update and monitor daily the Sales data system to support the Sales team forecast exercises.

• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.

• Coordination of shipping schedule.

• Preparation of shipping documents (commercial invoice, packing list etc.).

• Follow up with clients on the phone for administrative purposes.

• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements:

• Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

• No experience required; entry level is welcome to apply.

• Self-motivated and initiative individuals.

• Possess strong negotiation and selling skills.

• Must be able to manage a given set of territory and accounts.

• Provide good after sales & customer service.

• Knowledge in office supplies or office automation would be an advantage.

• Able to start work immediate or within short notice.

• Proficient in MS Office (Words, Excel…)

• Good verbal and written communication in English and local language are preferable

• Knowledge on Navision system would be an advantage

Please email to [email protected]

Responsibilities:

• Ensure the classroom and play areas are safe and childproofed
• Ensure the safety of children at all times
• Attend to the basic needs of infants such as feeding, dispering and napping
• Responsible for planning and implementing programs for young children
• Engage children with activities to enhance their learning experience
• Observe, assess and document children's performance, behavior, social development, and physical health
  

Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Islandwide location, various organisations, work near home

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
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We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

Job Description

We regret that only shortlisted candidates will be notified.

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, Senior Executives and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Lifelong Education & Training (LET) unit as Manager/Assistant Manager, Customer Experience.

Reporting to the Senior Associate Director (LET), the incumbent shall play an important role in ensuring a positive and rewarding user experience for our customers, both online and in-person.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with an annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties & Responsibilities:
• Collect and analyse customer feedback: Gather data from focus group discussions, stakeholder interviews, surveys, reviews, and support tickets to understand user needs, preferences, and pain points. Analyse data to inform design decisions.
• Develop customer journey maps: Create visual representations of customer interactions with our platforms (including website and application portal) to highlight pain points and opportunities.
• Monitor customer experience metrics: Track key performance indicators such as NPS, CSAT, and churn rate to measure customer satisfaction.
• Collaborate with cross-functional teams: Work with product, marketing, and support teams to implement solutions based on customer insights. Be the internal advocate for our users and learners.
• Conduct usability testing: Test new features and updates to ensure they meet customer needs and expectations.
• Provide actionable insights: Present findings and recommendations to stakeholders to drive product and service improvements.

Requirements:

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency
• IT savvy and proficient in MS Office and other commonly used applications (for example, content management systems, customer relations management systems)

Experience & Attributes:
• At least 3+ years of experience in customer experience, or a related field.
• Customer-centric mindset.
• Strong data analysis and visualisation skills, and problem-solving skills.
• Proficiency in customer journey mapping, survey, and interview design.
• Strong communication, collaboration, and presentation skills. Ability to present data and subsequent design recommendations effectively.
• Strong team player, able to work collaboratively with internal and external stakeholders to achieve desired outcomes

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the NUS Career Portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

1) RESPONSIBILITIES

- Act as the primary point of contact for UPS OEMs and selected DC Key Accounts, collaborating internally to champion customers’ needs and drive outcomes.

- Create AOP for individual UPS OEMs together with HQ and regularly track progress.

- Actively pitch Hoppecke DC solutions to increase market awareness and acceptance.

- Provide prompt support to UPS OEMs or customers during project process.

- Liaising with product/technical teams from factories, regional technical team.

- Regularly update activities via CRM platform (Sales force) to track revenue and opportunities pipeline.

- Provide accurate monthly sales forecast to HOD.