Job Overview:
We are seeking friendly and professional Receptionists to join our beauty salon team. This role involves creating a welcoming environment for clients, managing appointments, and ensuring the smooth operation of the front desk. The ideal candidate is organized, personable, and has a passion for providing exceptional customer service.
Key Responsibilities:
- Greet customers warmly and make them feel comfortable upon arrival.
- Schedule and manage appointments efficiently, ensuring optimal use of salon resources.
- Answer phone calls, emails, and client inquiries in a courteous and professional manner.
- Maintain accurate customer records, including appointment history and contact information.
- Handle customer payments and process transactions accurately.
- Keep the reception area clean, organized, and presentable at all times.
- Communicate effectively with salon staff to coordinate schedules and ensure smooth operations.
- Promote salon services and products to customers, providing information on current offers and treatments.
- Resolve customer concerns or complaints promptly and professionally.
Required Skills & Qualifications:
- Proven experience as a receptionist, preferably in a beauty or service-oriented industry.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Friendly and approachable demeanor with outstanding customer service skills.
- Proficiency in using appointment scheduling software or willingness to learn.
- Ability to remain calm and professional under pressure.
- Flexibility to work evenings and weekends as required by customer demand.
Benefits:
- Discounts on salon services and products.
- Supportive team environment with opportunities for professional growth.
If you are passionate about delivering excellent customer service and thrive in a fast-paced, customer-focused environment, we’d love to hear from you! Apply now to join our team as a Receptionist and be the first point of contact for our valued clients.
