Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Requirements

Preferably ’A’ Levels or Diploma holder with relevant working experience.

Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

To ensure a faster shortlisting interview process, kindly text me at 96429153

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23111945 Lim Soo Ching

• Provide a high-level of support to our partners restaurants
• Understand the partner lifecycle and how the three verticals work together 
• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region
• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value
• Maintain an expert level understanding of our product and service to clearly communicate the value
• Have a commercially minded approach to nurturing our partner base
• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product
• Be the voice of our partners to provide internal feedback on how we can improve 

Key accountabilities

Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed:

1. Attend to Walk-In/phone enquiries
2. Perform chaperon activities and assist in explaining the procedures to patients
3. Support doctors in language translation when needed
4. Proper maintenance of patients’ records, including filings
5. Ensure proper management of drug inventory
6. Ensure proper maintenance of clinic facility for cleanliness and positive image
7. Adhere to SOPs and perform routine checks/audits within the clinic

Qualifications & Experience

• Minimum GCE 'N'/'O'/'A' Levels, NITEC or Diploma Holders
• Experience:
  1. Frontline customer service experience is an added advantage.
  2. Relevant work experience in the healthcare industry would be an added advantage.
  3. Experience in working with diverse groups of professionals/personnel.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your

personal data and/or resume by the company (or its agent) for the purpose of the processing and

administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Amy Wong Siew Chen

Registration Number: R22108344

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

The KK Genetic Service is looking for a Genetic Counsellor to complement the work of doctors in the delivery of care to patients, who have a personal or family history of birth defects or genetic disorders, by providing information and support to these patients and their families. The Genetic Counsellor is also responsible for coordinating research projects carried out in the centre.

Job Scope:

• Conduct intake of information from patients, construct a complete pedigree, obtain appropriate medical histories, organize and present the pertinent medical and genetic information to the health care team.
• Apply his/her knowledge of genetics and genetic disorders to effectively convey genetic, medical and technical information to the patient.
• Identify family dynamics and emotional responses from the patient.
• Help patients understand the medical aspects of the genetic condition, as well as the psychological and familial implications of genetics.
• Provide patients with information on options that are available such as genetic testing, disease management and prevention, and facilitate the patient's decision-making in a non-directive manner.
• Provide patients with resources for support and opportunities in research programs existing in the medical community.
• Coordinate genetic testing for patients and families, including liaising with the respective genetic laboratories, arranging the testing, following up on results and discussion of results with patients.

Job Requirements:

• Master’s Degree in Genetic Counselling or equivalent
• Good communication and interpersonal skills
• Experience in counselling
• Proficiency with the use of IT

Clinic Assistant / Patient Service Associate - Front Desk [3770]

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $2,200 - $2,800
Location: Caldecott, Novena, Orchard (travel 3 locations)

Job Responsibilities:

• Serve as a Patient Service Associate at the clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirement:

• With relevant experience is preferably.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

A global freight forwarding MNC is looking for Customer Service Excellence Manager in Singapore. The incumbent will be responsible for building customer retention and achieving operational KPI for the company.

Responsibilities:

• Foster relationship with customers and obtain regular feedback on performance level and make recommendations for service improvement and customer retention
• Lead, train and manage Customer Service Team
• Identify root cause and resolve problems effectively to minimize the impact on customer satisfaction
• Conduct regular meetings with teams to disseminate company updates and strategize on improvement plans on customer experience
• Attend operational reviews with customer and handle all customers' dispute and service failure through corrective and preventive measures
• Attend introductory and business implementation meetings with customers
• Lead and support continuous improvement efforts and programs to increase effectiveness and efficiency at optimal cost.
• Recruit and manage staff costs and productivity across the department

Requirements:

• Bachelor's degree in Business Administration, Economics, Logistics / Freight forwarding apprenticeship or other related disciplines
• 10+ years of industry experience in freight forwarding or carriers' industry
• 5+ years in people management and leadership - including training & development, coaching, conflict management, recruitment, performance management
• Experienced in customer facing and customer service excellence function
• Strong business and financial acumen
• Familiar with CargoWise 1 and/or SAP software platform

Interested applicants, please apply with your latest CV. Only shortlisted candidates will be contacted.

Job Description:

• Perform reception duties, scheduling of appointment, registration, dispending of medication, payment collection and administrative duties relating to patients
• Perform administrative tasks such as filing, data entry, and insurance claims
• Maintain basic telephone standards are adhered to
• Provide quality customer service to patients
• Maintain overall cleanliness at the clinic, front counter and reception area.
• Performs other duties as assigned

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

- 2 year contract (renewable based on performance and headcount needs)

- Mon to Fri 8.30am to 6pm

- Bio Polis (Near Buona Vista MRT)

- Up to $4200 + PB

Job Responsibilities

• Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment and internship management.
• Ensure the smooth running of operations in accordance to prescribed policy, standing operating procedures and customers’ expectations.
• Verify and/or approve the deliverables of the team in accordance with standard operating procedures.
• Coach and provide on-the-job-training to the team.
• Responsible for meeting KPIs
• Engage with stakeholders and attend meetings/discussions with customers on working level.
• Address customer issues promptly.
• Identify areas of improvement and propose corrective actions to Project Manager/Director.
• Work closely with Project Manager/Director to oversee the staff training and development, performance review and staff welfare of the team.
• Adhere to high ethical standards and comply with all regulations/applicable laws.

Period:

• 2 year contract (renewable based on performance and headcount needs)

Location:

• Bio Polis (Near Buona Vista MRT)

Working Hours:

• Mon to Fri 8.30am to 6pm

Salary:

• Up to $4200 + PB

Requirements:

• Degree in Human Resources, or relevant discipline.
• At least 3 years of experience in HR or related field including supervisory experience.
• Experience in shared services is an added advantage.
• Past working experience in government ministries and statutory boards is preferred
• Experience using Workday is an added advantage.
• Tech-savvy with good proficiency in Microsoft Office.
• Strong aptitude to learn and pick up new skills, highly adaptable.
• High level of initiative and mindset of continuous improvement
• Meticulous, detail-oriented, and organised.
• Independent, resourceful, team player, results driven, and customer focused.
• Good interpersonal and communication skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our client is in Marine Sector located in the West zone fo Singapore.

Reporting to the CEO, you will be rendering business support to the regional heads of the Regional Business and Operations Department (RBOD) and providing secretarial and administrative support to the CEO.

Candidates are expected to:-

RBOD – Business Support

Render business support to the regional heads of RBOD which includes, and not limited to, the following:

• Assist in commercial tender or project bid submissions;

• Assist in market research by creating and managing market database, collecting, organizing and analyzing business statistics;

• Assist to prepare marketing and communications materials which includes, and not limited to, video production, branding and social media features;

• Assist to prepare presentation slides;

• Prepare monthly management reports for overseas businesses;

• Plan, propose and implement events/programs, including client visits to the company - planning the itinerary, liaising with internal and external stakeholders and logistical arrangements; and

• Provide administrative support to the department which includes, and not limited to, travel and logistical support, raising purchase requisitions, process invoices for payment and other tasks assigned.

CEO’s Office - Executive Support

Provide secretarial and administrative support to the CEO which includes, and not limited to, the following:

• Be the primary point of contact and liaison between the CEO and the internal and external stakeholders;

• Manage the CEO's calendar, schedule appointments, coordinate meetings which include collating meeting papers/presentations from the relevant stakeholders;

• Manage CEO’s contacts list, including sending out seasonal greetings and corporate gifts; and

• Arrange CEO’s travel itineraries, including flights, accommodations, and logistical support and submit expense claims on his behalf.

Requirement

The ideal candidate should preferably:-

• Possess at least a Diploma/Degree preferably in Business Administration or related field;

• 3 years of working experience in corporate or business support role;

• Must have experience in Business Support (>50% of the work)

• Able to handle sensitive information and documents with utmost discretion and maintain confidentiality;

• Proficient in Microsoft Office applications, which includes and not limited to, Powerpoint, Prezi and Keynote;

• Excellent interpersonal skills to liaise with internal and external stakeholders;

• Good command of written and spoken language and communications skills;

• Good business writing skills to prepare business reports and/or presentation slides to Senior Management and Board level;

• Able to work independently and as part of a team;

• Detail-oriented and able to multi-task in a fast-paced environment; and

• Works well under pressure.

• High energy & able to work in fast pace environment

Candidates with business support / project management are welcome to apply. This is not a secretarial or PA role.

Company pickup: Clementi MRT

Working hours: 8.30am to 6pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

- Permanent

- Up to $2,200 + PB

- Tanjong Pagar/Raffles Place

- Mon to Fri: 6.30am to 4pm

Job Description:

• Manage the coffee brewing station, including inventory management.
• Ensure proper maintenance of all coffee machine and equipment within the shop.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Contribute to positive team environment by recognising alarms or changes in team members’ morale and performance and communicating them to the manager.
• Delivers exceptional customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follow companyr’s operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all team members during each shift.
• Maintains a clean and organised workspace so that team members can locate resources and product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Expected to work independently as well as part of a team

Period:

• Permanent

Location:

• Tanjong Pagar/Raffles Place – Walking Distance from MRT

Working Hours:

• Mon to Fri: 6.30am to 4.00pm

Salary:

• Up to $2200 + PB

Job Requirements:

• Acts with integrity, honesty and knowledge that promote the culture and values of company.
• Looking for career progression
• Speed and physical agility
• Possess great service attitude
• Self-driven with positive attitude
• Passion for specialty espresso-based coffee
• Attention to details
• 3-5 years experience in relevant fast-paced environment, ability to work under pressure. (i.e. worked in similar coffee concept in the central business district, fast-paced coffee chain such as Starbucks)
• Relevant coffee experience (more than 3 years coffee experience), Latte Art
• Handled semi-automatic espresso machines

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Basic $4500 - $6000 (Depends on experience)
• Mon - Fri (8.30am - 5.30pm)
• Working location: Tai Seng (Nearby MRT Station)
• Permanent role + AWS + Bonus + Company Yearly Trip + Gathering Event

Job Responsibilities:

• Respond to regional IT support requests from end-users.
• Troubleshoot and promptly resolve hardware, software, and network issues.
• Provide both remote and on-site assistance for technical inquiries.
• Install, configure, and upgrade computer systems, software, and peripherals.
• Analyze recurring issues to implement permanent solutions.
• Collaborate with IT teams to address complex problems.
• Occasional Travel Required to Oversea Offices.

Job Requirements:

• Min. Degree in IT, Computer Science, or related field (or equivalent work experience).
• Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or similar will be an advantage.
• Knowledge of Managing network equipment, like Cisco and Cisco Meraki will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Office hours. Mon to Fri

Based at Biopolis (Near to Buona Vista station)

Expected Salary: $2,100 - $2,400 /month (MAX)

To support Safety Team in maintaining the Chemical Management System along with the chemicals, biological samples, reagents and kits inventory in accordance to customer’s Environmental, Health and Safety (EHS) policies and guidelines.

(b) To register data for non-regulated items into a Chemical Management System on behalf of the users during purchases.

(c) Receive and sort all chemicals, biological samples, reagents, and kits before issuing to Users.

i. Verify if these chemicals have SDS and approved in a Chemical Management System.

ii. Perform goods receipt (GR) in the system.

iii. Print QR Code and GHS Labelling and tag to individual items.

(d) For regulated items, log sheet will be additionally prepared and filed up prior to storing them in designated storage cabinets. Customer’s Safety Team and Users will also be notified via email. Items may need to be quarantined if proper documentation is not in placed prior to purchase.

(e) Performing regular stock checking to ensure the accuracy of the inventory and the storage compatibility limit:

i. Regulated chemicals – Quarterly

ii. Non-regulated chemicals – Annually

iii. Updating the storage, usage, and access information on regulated chemicals monthly

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement:

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri

We are looking for like-minded individuals - people who are passionate, disciplined and focused - to join our mission to become Singapore's leading English and Writing Specialist.

Are you a driven, resourceful, committed, creative and independent individual? Join us for a fruitful and hands-on experience!

As the Senior Operations Manager, you will manage the operations and customer service. In Charge on planning the front-end, back-end operational support in our centres.

Responsibilities

Operations at Centres and Customer Service

• Responsible for leading the operations in Write Edge to provide smooth, efficient, effective operational support for our centres.
• Plan new classes, programmes, workshops and scheduling for all centres
• Prepare for annual registration exercise
• Work closely with the Customer Service and Enrolment teams to ensure a high quality of liaison and smooth operations
• Set up a customer service team and spearhead building and excellent customer experience
• Arrange for ordering & distribution of resources across all centres
• Manage our Payment systems and student management systems
• Oversee finances for essential branch expenses

Strategic Leadership

• To provide strategic leadership in formulating, developing operational infrastructure to support programmes, events, operational needs across the organisation
• Independently managing large projects and programs, organisation design, operational excellence and transformation projects in areas such as: branding, performance improvement, cost-optimisation, cultural changes, business and back office transformations (e.g. shared service centre implementations), IT transformation (e.g. CRM implementation), etc.
• Pinpoint system, structural and process improvements across the company, make actionable recommendations and drive execution to implement change

Operational and Cost Efficiency

• Structure, develop and communicate data-driven insights and recommendations on improving operational issues at the company for senior stakeholder
• Assist in expanding the business through analysing detailed supply/demand chain/classroom optimising formula
• Support the company in measuring and achieving KPIs in planning, forecasting, inventory and cost management

Facilities Management

• To work with the Facilities Manager to provide excellent and prompt Facility Management services, maintenance to all physical branches
• To have oversight of management of budget of maintenance of existing branches and new branches
• To manage new branch opening projects and renovation work

Qualifications and Skills:

• A relevant degree/Master in Business Management/Administration, Finance Management, ICT or Computer Science equivalent
• At least 3 years in Senior Management role or equivalent
• At least 5 years in management level or similar work experience
• Experience in an educational institution preferred
• Comprehensive understanding of education institution operations, operational systems, procedures, standards and practices
• Possess good IT skills and knowledge, proficiency in Microsoft Excel, Word, and PowerPoint and Google Workspace
• Able to analyse data and statistics for trends and patterns with exceptional skills in Excel or Google Sheet

We are looking for someone who can:

• Think and work strategically with the senior leadership team and HQ
• Lead and manage the operations and facilities teams
• Work closely and maintain good relationships with other departments and functions
• Strong written and verbal communication and presentation skills
• Ability to effectively multi-task and prioritize needs
• Exceptional attention to detail and organizational skills
• Outstanding work ethic
• Motivated and dedicated self-starter
• Problem-solving skills
• Agile mindset and experience driving change with a track record of speed, impact and efficiency improvement

At Write Edge, we look for staff who have

• A growth mind-set
• Ability to take feedback
• Stamina for hard work (ie. good learning attitude)
• Responsibility
• Aptitude for teaching and nurturing towards kids

Location(s):
Tampines Plaza

Commitment Period:
Full-time

Working Hours:
Tue - Sat, 9am - 6pm

We are a Restaurant looking for passionate and dedicated staff to join our team as we make plans to expand our business. We are looking for candidates with a can do attitude and is willing to be part of a growing team.

(Permanent / Full Time)

Working Hours/ Days: 3 working days per week only

Job Description

Greets guests and presents them with the drinks menu , making recommendations, and taking drink orders.

Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.

Order-taking and delivering orders to customers

Promptly respond to guest with any additional request

Maintaining the cleanliness of the restaurant

Ensures smooth day to day operations

Taking inventory and ordering supplies to ensure everything is in-house.

Adhering to all food safety and quality regulations

Requirements

Fresh grads/candidates with no experience are welcome to apply

Have a great personality and positive attitude

Good customer service and interpersonal skills

Warm & cheerful personality

Ability to work independently as well as in a team

If interested can also whatsapp to 89492023

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Min GCE O'Level and above
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Call Center Officer | $1800-$2000 | Office Hour | North Area

Commitment period:
3 months

Location:
Woodland (Senoko)

Working Hours:
5days work week
8am-6pm

Salary:
$1800-$2000 ( Depending on experience) + allowances

Job Scope:
-Handle inbound/outbound call, email and chats from customer with professionalism and empathy
-Assistant customer in navigating respective website and online services
-Collaborate with other team member to improve processes and enhance customer satisfaction
-Stay up-to-date with company policies

Requirements:
-Strong communication skills, both verbal and written
-Customer-focused with genuine passion for helping people
-Basic computer proficiency

Interested can SMS/WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title:

Nelson
Fast Career Recruitment
EA License No: 16C8420 | R23113727

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected]

or call Tammy at 8178 6641 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

SAFRA invites suitably qualified applicants for the following position:

Part-time Lifeguard (Safra CCK, Jurong, Tampines)

rates from $14 to $16 per hour

Responsibilities:

- You will be responsible to carry out lifeguard duties

- Assist in the operation and maintenance of the Swimming Pool and Filtration Pump Room

- Other ad-hoc duties as assigned

Requirements:

- Primary / Secondary education

- Possess VALID Life Saving Bronze Medallion & Cardio Pulmonary Resuscitation and Automated External Defibrillator Certificates

- Those with relevant experience will be an added advantage

- Able to work on shifts, weekends & public holidays

- Undergrads seeking for part-time are welcome

Please email your resume to [email protected]

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.