HENRI CHARPENTIER - http://www.henri-charpentier.com/eng/
Outlets located at : Great World City, Orchard Central, VivoCity, Ngee Ann City, 100AM and PLQ.

Henri Charpentier, famous popular Japanese patisserie chain is looking for retail staff right now.

5 working days a week. 40 working hours a week. Annual leave from 12 days. AWS paid in January. Medical and dental benefits provided.

Job Description

• Assist Shop Manager and Assistant Managers in managing the operations of the Shop ensuring daily smooth operations
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible for offering a friendly and efficient services to all guests and attending to customers' needs, complaints and enquiries
• Process guests orders to ensure that all items are prepared and served promptly
• Supervise services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of shop operations

Job Requirements

• Experience in F&B / Retail operations are advantages, preferably in luxury goods industry
• Well-groomed
• Good communication and interpersonal skills
• This position is hands-on, customer focused and such as we require someone with drive, efficiency and assertivenes
• High initiative and positive attitude
• Must have strong interests in Japanese Sweets culture
• Have passion to expand Sweets industry in Singapore

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Benefits Summary:

• Up $3000 + shift allowance + AWS + VB
• 4334 – 12 hours shift
• Woodland
• Transport provided

Responsibilities:

• Oversee, sustain, and enhance equipment performance.
• Schedule and conduct maintenance on designated equipment sets.
• Engage in Continuous Improvement Projects (CIP) and Total Preventive Maintenance (TPM) initiatives to maximize equipment uptime.
• Develop hardware solutions to reduce equipment ownership costs.
• Diagnose and resolve equipment issues using mechanical/electrical expertise and software tools.
• Develop and refine equipment maintenance procedures

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Responsibilities

• Manage the maintenance and daily operations of the DC facilities with the objective of achieving uninterrupted availability at all times and to ensure the fulfillment of our service commitment to customers.
• Support service delivery to ensure contracted service level agreements and key performance indicators are met or exceeded.
• Perform routine facilities activities including inventory control. Critical systems checks and functional testing. Able to respond and take action in response to facilities crisis management activities including: power outages, fire alarms, HVAC outages. Analyze data and identify trends with facility issues to determine root cause and take appropriate action.
• Respond to BMS/EMS alerts, investigate and feedback on any outstanding issues or events and respond to emergency situations and be on standby duty as required.
• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activities and installations, in coordination with external contractors to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Support for customer installations, in coordination with the design & construction as well as operations requirements to coordinate customer move-in and turn-on, and other service request & deliveries.
• Maintain compliance with local workplace safety & health (WHS) standards and local electrical and building codes.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
• Participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Support various accreditation, certification and compliance initiatives such as BCA-IDA Green Mark DC/QMS/ISMS/BCMS/PCIDSS/OSPAR, etc as may be required.

• Preferably with minimum 1 year experience in Data Center Facilities Management & Operations environment and service delivery.
• ITE/Diploma in Electrical or Mechanical engineering or equivalent qualification
• 24x7 rotating shift duty
• Able to comprehend, analyse and interpret complex project documents, including AutoCAD, Visio and PDF documents
• General technical and functional knowledge of data center infrastructure to include electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

About

ONE Intervention empowers children with diverse needs to excel. Our award-winning centre caters to children with Autism Spectrum Disorder (ASD), ADHD, Dyslexia, Down Syndrome, Speech & Language delays, and more. We take pride in our innovative programs and collaborations with external stakeholders, hosting engaging events that enrich the lives of our students and their families.

Key Responsibilities

1. Conduct comprehensive speech and language assessments to identify each child’s communication needs and areas for growth.
2. Develop and implement individualised intervention plans tailored to each child’s unique language, speech, and communication goals.
3. Facilitate therapeutic activities that promote expressive and receptive language skills, articulation, and social communication in both individual and group settings.
4. Lead group therapy sessions focused on enhancing speech clarity, vocabulary, comprehension, and social interaction strategies.
5. Collaborate with families to provide strategies and exercises that can be integrated into daily routines to support the child’s communication development.
6. Maintain accurate documentation of therapy sessions, including progress notes and outcomes, and communicate findings to the multidisciplinary team.
7. Participate in team meetings, sharing insights and recommendations to optimize the therapeutic program and overall care provided.
8. Stay updated on best practices and current research in speech-language therapy, especially for children with special needs.

Preferred Qualifications

1. A degree in Speech-Language Pathology and relevant certification/licensure to practice.
2. Proven experience working with children, particularly those with speech and language needs.
3. Strong interpersonal and communication skills, with the ability to effectively engage children and families.
4. Ability to work collaboratively within a multidisciplinary team and adapt to varying therapeutic settings.
5. A passion for promoting effective communication, language development, and positive social outcomes for children and their families.

Join our compassionate team and help us empower children to communicate confidently and thrive in their daily lives!

We are a clinic in Jurong East, looking to hire staff.

Job scope:

Registration of patients

Dispense Medication.

Stock take of medication

Insurance claims

Computer Knowledge is a must.

2 shifts, 8am to 5pm and 12 noon to 9pm on Mondays, Tuesdays and Thursdays.

8am to 5pm on Wednesdays and Fridays.

8am to 1pm on Saturdays

Some exerperience working in a clinic will be an advantage.

Job Responsibilities:

• Be the Bridge Between Customers and Executives: Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.
• Customer Service Hero: Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
• Record Keeper: Maintain accurate and organized records of customer interactions within the company's operating system.
• Supports Daily Operations: Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
• Organized and Detail-Oriented: Ensure all documentation is meticulously maintained within the company's operating system.
• Team Player with a Can-Do Attitude: Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.

Requirements:

• NITEC or Equivalent: Possess a NITEC qualification or equivalent experience.
• Bilingual Communication: Have a strong command of written and oral communication in English and Chinese to effectively liaise with associates.
• Communication Champion: Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
• Tech-Savvy Assistant: Be proficient in using MS Word and Excel for daily tasks.
• Fresh Graduates are welcome.

The job involves working with community-based clients, including schools, day programs, supported workplaces, aged care facilities, and clients' homes. The caseload includes both adult and pediatric clients, comprised of those under insurance and private clients.

• Assist clients with a range of communication and swallowing disorders through evidence-based and functional therapeutic interventions.
• Conduct assessments and evaluates clients to identify speech and language development needs
• Plan and execute therapy programme and engaging activities
• Participate in weekly supervision and group sessions with management to enhance clinical skills and ensure quality care.
• Work within a supportive team environment that fosters collaboration, featuring monthly social events and team meetings.
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan with client
• Recommend appropriate in applicant or speech devices to assist in individual care plan
• Collaborate with multidisciplinary team and identify intervention to educate family and caregiver
• Review and revise programme schedule for therapy program with proper documentation

Job Requirements:

• Masters/Bachelor Degree in Speech Pathology its equivalent.
• Full registration with the Allied Health Professions Council (AHPC)
• Minimum 3 years clinical experience in a hospital setting, or relevant
• Fully Vaccinated
• Chance for overseas deployment

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Job Description

• Managing bookings, registrations, waitlists, and inquiries for transit tours.
• Maintaining customer service booths at transit terminals, ensuring cleanliness and functionality.
• Ensuring the security and proper maintenance of booth equipment.
• Escorting passengers to meeting points and coordinating with tour guides.
• Handling customer feedback and complaints professionally.
• Compiling daily reports for project managers and supervisors.
• Attending required training sessions and keeping up to date with new information.
• Performing other ad-hoc duties as assigned

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Excellent verbal and interpersonal skills
• Strong organizational and multitasking skills.
• Willingness to work in a fast-paced environment and learn continuously.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English both verbal and written.
• Availability to work at least four shifts a week, including public holidays and weekends.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

IT Operations Support Engineer

The IT Operations & Support Engineer will provide L1 operations and technical support for PMO-PSB systems, manage service delivery, and support programme delivery initiatives. This role includes responding to user requests, managing system operations, and coordinating with stakeholders for smooth and secure IT operations.

Responsibilities:

Operations & Support:

• Provide IT support for PMO program, with rostered standby duty after hours
• Respond to user support requests, operational alerts, and incidents both remotely and onsite.
• Support system testing and verification post-patch or maintenance with Ops and vendors.
• Manage monitoring dashboards, alerts, change requests, and service management cases.
• Maintain the Operations & Maintenance playbook and submit reports and updates.

Service Delivery Management:

• Oversee patch management, backups, disaster recovery, and asset management with Ops and vendors.
• Manage IT asset lifecycle (renewal, disposal) and ensure secure processes.
• Maintain service availability, adhere to SLAs, and contribute to system support improvements.

Programme Delivery:

• Assist in technical analysis, planning, coordination, and implementation of systems for programmes.
• Maintain documentation and support cyber security, compliance, and change management.
• Administer technical systems, and cloud infrastructure, and monitor for programme delivery.
• Collaborate on continuous improvements for operational efficiency.

Requirements:

• Diploma or bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimum 2 years in IT operations or service delivery, with exposure to the software development lifecycle.
• Experience in service delivery management and maintaining SLAs/OLAs.
• Knowledge in one or more areas: coding (C#, Java), DevOps, cloud computing, cybersecurity, server administration, infrastructure, and service delivery is preferred
• Familiarity with project management and ITIL certification is highly advantageous
• Strong analytical, communication, and interpersonal skills.
• A positive attitude toward continuous learning and keeping current with new technologies.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

You will assist the pharmacy team in the preparation of medication orders, management, distribution, collection, packing and biling of pharmaceutical items. You will perform relevant housekeeping duties, take charge of stock inventory and replenishment, do inventory data entry and prepare reports.

Requirements:

• Diploma in Biomedical/Pharmaceutical Science or GCE 'O' Level with credits in English and Mathematics
• Meticulous and possess good communication skills
• Experience in a healthcare setting would be an advantage but not essential as on-the-job training will be provided

Clinical Co-ordinator (Mechanical Heart Devices)

You will be responsible for the overall co-ordination of mechanical heart devices implantation including assessment of patients on their suitability, management of patients supported with the devices, as well as assist in the routine investigations for the patients. You will be required to hold discussions with patients and their families to ensure their understanding of the mechanical heart devices programme and conduct device training for patients, family members and staff. You will perform duties such as wound inspection, wound dressing and assist doctors during the implantation of the device. In addition, you will also assist in the administration of the programme and maintain statistical data, including updating the Registry.

Requirements

• A State Registered Nurse in Singapore with at least 3 to 5 years’ relevant work experience in an acute hospital setting
• Experience in cardiothoracic nursing or operating theatre will be an advantage
• Proficient in Microsoft Office applications
• Excellent interpersonal and communication skills
• Documented proof of :

(i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity ; and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment

You will assist the medical social workers in casework to help patients cope with their financial and care issues. You are expected to work in close collaboration with other healthcare professionals to support the patients and their families’ psychosocial well-being.

Requirements:

• Diploma in Psychology Studies / Psychology & Community Services or its equivalent, with at least 3 years' experience in a healthcare or social service setting
• Certificate in Basic Counselling would have an advantage
• Proficient in Microsoft Office applications
• Documented proof of:
• Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and
• Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Technician and Support Specialist to enhance its IT service and support team in Singapore.

Position Summary
The IT Technician and Support Specialist will be responsible for delivering comprehensive IT support across the APJ region. This role involves providing first-line assistance for desktop and laptop systems, applications, mobile devices, and other related technologies. Key responsibilities include responding to user inquiries, managing end-user assets, setting up accounts for new employees (both local and remote), and deploying computers along with necessary system access.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Address support tickets promptly while ensuring high levels of customer satisfaction within established service level agreements (SLAs).
• Install and configure laptops, printers, phones, operating systems, applications, and other essential equipment.
• Image computers according to specifications using tools such as SCCM/JAMF/MDM.
• Maintain Active Directory and provide support for Office 365 and corporate software.
• Assist in the deployment of new applications and hardware.
• Repair and provide support for equipment as needed.
• Act as the security liaison for the local office, ensuring adherence to security guidelines and policies.
• Undertake additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with a strong troubleshooting aptitude.
• Proficient in Microsoft Windows operating systems, Microsoft Office products, Mac OS, and Mac management.
• Experience with Active Directory and Exchange administration (including email accounts, distribution lists, shared mailboxes).
• Strong relationship management skills with stakeholders across the APJ region.
• Proven ability to handle support requests effectively while prioritizing tasks.
• Team-oriented approach within both regional and global contexts.
• Ability to work independently in a dynamic environment with flexible hours.
• Chinese speaking skills will be a bonus for internal & external communications and engagement

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

• Job Responsibilities
  
  • Responsible for handling food and beverage orders and serving guests.
  • Provide friendly, excellent service to all guests.
  • Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
  • Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
  • Handling all restaurant telephone and email reservation enquiries.
  • All other administrative duties in the restaurant
• 
  
• Job Requirements
  
  • Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
  • Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
  • Possess food hygiene and safety certification
  • Willing and able to work on shifts, weekends and public holidays
  • Possess a well-groomed, professional appearance

Key Responsibilities

• Manage and administer M365 environments, handling routine maintenance and troubleshooting.
• Provide L1 support in a mid-to-large enterprise setting, addressing user issues and requests.
• Deliver excellent customer service and effectively communicate technical solutions to users.
• Collaborate with team members to resolve complex issues, escalating as necessary.
• Assist with network and firewall tasks as needed (not mandatory but preferred).

Required Qualifications

• 1+ years of experience with Microsoft 365 administration.
• 2+ years in L1 support within a mid-to-large enterprise environment.
• Strong customer service, communication, and problem-solving skills.
• Ability to work both independently and as part of a team.
• Network and firewall knowledge is a plus but not required.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

Salary: $11 - $14 / hour

Working hours : Shift and rostered, Night Shift when required.

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented
• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM.

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment