Position

In a challenging and multicultural environment, we are looking for a Support Analyst to join our Risk, Compliance, Referentials & Finance IT (RFI) Department of the company.

The person we are looking for would provide Level 1 and Level 2 support on applications within our scope. At the same time, he/she should be able to manage good relationship with any stakeholder with good verbal and writing communication skills.

Main responsibilities

Within the team, the successful candidate has to:

• Understand the key concepts and methods of support functions within the company. Understand the scope of support within the department.
• Control and maintain healthy environment for the applications within scope.
• Provide Level 1 and Level 2 support with good quality of service and response.
• Be in the forefront of communications and having good relationship with customers and any stakeholder involved.
• Perform duties following a shift organization (Singapore time, Europe time)

Qualifications and Profile

Mandatory Skills:

• Having 6+ years of expertise in application support,
• Having good understanding and exposure to SQL language,
• Having proven experience on issues and root causes analysis
• Having good ability to express and explain with both technical and non-technical terms verbally and in writing,
• Experience in scripting languages (Windows or Unix) and command lines (Linux)
• Experience supporting applications using Kafka and API
• Having good experience in managing incidents, requests and problems resolution,
• Ability to support multiple applications in parallel,
• Experience using Jira, Metis and Confluence tools,
• Experience monitoring CTRL-M jobs,
• Assess priorities and act accordingly
• Understand concepts of IT Production environment and deployment process,
• Understand concepts of ITIL.

Nice to have:

• Experience in application development life-cycle,
• Experience in working with application monitoring and automation,
• Experience in any BI Reporting Tool (SAP BO, MSBI, etc.),
• Exposure to Financial domain applications.

Other Professional Skills and Mindset

• Bachelor degree in IT or equivalent,
• Very good analytical abilities with strong detail orientation; problem solving abilities,
• Ability and willingness to learn and adopt new technologies,
• Be very responsive,
• Proficient written and oral communication, including technical writing,
• Keen to land a helping hand to others, to train junior colleagues,
• Great organization skills,
• Team player mindset,
• Honest, understanding and respect of cultural diversity.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Location: Upper Thomson

Working hours: Monday - Thursday : 8.30am - 6.00pm ,Friday : 8.30am - 5.30pm

Job Description

• Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
• Comfortable in speaking to members of public and also provide written responses as necessary
• To work closely with both internal and external stakeholders to resolve feedback
• Familiar with common office tools such as Microsoft office, outlook etc. On-the-job training will be provided for use of internal systems
• Follows guideline on feedback handling
• To perform any ad hoc duties as assigned

Requirement:

• Diploma and above
• Ability to communicate effectively in English (written / spoken)
• Experience in Customer Service is preferred
• Good attendance is expected

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

Working Hours: Office Hours 5 Days

Location: Multiple Location @ Novena

Job Description

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Conduct training for staff.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are looking for Senior Executive, Laboratory Operations to join one of the local tertiary institutions to provide an overall support to the laboratories.

JOB DESCRIPTION

• Location: West
• Work Type: Permanent

JOB SCOPES:

Lab Resource Management:

• Maintain and ensure all lab equipment is operational and serviceable.
• Manage requests for lab facility use and resource allocation.
• Propose budgets for equipment replacement and maintain consumable supplies.

Asset & Inventory Management:

• Maintain an updated record of all lab assets.
• Manage asset loans, transfers, and disposals as needed.

Technical Support:

• Provide setup and configuration support for lab equipment.
• Administer servers, virtual desktop environments, and cloud services.
• Provide technical support and ensure compliance with IT policies.

Research & Teaching Support:

• Assist faculty and students in sourcing and evaluating lab equipment.
• Support the procurement, receipt, and verification of equipment.

Systems & Infrastructure Management:

• Manage and support the School’s GPU computing clusters and STEM applications.
• Monitor and maintain centralized computing equipment and infrastructure.

Safety & Security:

• Ensure lab safety and security, and manage access rights for users.

Additional Support:

• Participate in administrative committees and school outreach activities.
• Provide administrative support as needed.

JOB REQUIREMENTS:

• Singaporean (s) only.
• Must possess at least Degree in IT related studies.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.


Lua Zhi Chin (Jeanette) - R1873831
ScienTec Consulting Pte Ltd – 11C5781

Job Info:

• Salary: Basic up to $4700 + AWS + VB + Transport Allowance
• Working Hours: Monday - Friday (9am - 5:30pm)
• Location: Expo MRT

Job Scope:

• Prepare quotations for services and spare parts in response to customer inquiries
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols
• Cultivate and maintain strong customer relationships while delivering high-quality service support
• Collaborate with customers to address service concerns and resolve technical issues effectively
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects
• Identify opportunities to secure new preventive maintenance contracts
• Conduct product training sessions for end-users and distributors

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 3 - 5 years of working experience or more in the analytical instruments or related field
• Knowledge of gas analyzers, CEMS, AQMS, and water quality analyzers would be advantageous
• Must have field service engineer experience. Technical competence in air/gas & water quality analytical instruments. Exposure to process & environmental monitoring equipment
• Customer-oriented with a positive attitude

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

• Be a part of a high-performing and professional team
• Good working culture

About Our Client

Our esteemed client is having a global presence, premium brand in the wealth management domain, with a focus on servicing and advising elite private clients.

Job Description

• Execution and monitoring of requests for manual interaction in the different systems using OPC (z/OS) and AWA-Automic scheduling tools.
• Ensures that availability & reliability for the relevant production applications are maintained.
• Perform day to day operational activities which included periodic system checks, IPLs, Start/End of day procedures, system health checks etc.
• Global coordination to implement follow-the-sun model, participating in the shifts handover and keeping track of the main events of the shift in the team sharepoint.
• Collaboration on releases, key date changes, disaster recovery tests, etc.
• Early escalation of Incidents to the responsible team and Incident Management organization, according to the applicable Incident Management process and available instructions.
• Global collaboration with L2 and L3 responsible of the critical applications.
• Provides on-call support for the production environment.

The Successful Applicant

• Mainframe z/OS experience as an Operator
• Experience in JCL and Batch Scheduling
• Atleast 5 years of experience in IT Service Control/Operations
• Exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills
• Basic knowledge of regulatory TRM guidelines and of ITIL concepts
• AWA scheduling tool experience is ideal
• Conscientious in ensuring defined SLAs are met

What's on Offer

• Be a part of a high-performing and professional team
• Good working culture

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-102024-6553986

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

Reception Support

· Frontline customer service – manage reception counter, handle incoming phone calls and inquiries from stakeholders, including general public and parents.

· Assist students who are unwell/injured in the sick bay. Administer basic first aid for students if necessary.

· Logging of lost and found items and keeping track of school keys that are signed out.

· Assist in the setup of Conference Room for meetings.

· Packing of resources for timely distribution to students and/or teachers.

Administrative Support

· Provide support in matters related to students, for example:

· Assist in P1 registration and P1 Orientation.

· Assist in administration of students on Leave of Absence (LOA) and act as Point of Contact with LOA parents.

· Assist in P6 DSA application and S1 posting.

· Updating of student details in school cockpit and filing of student documents.

· Assist with daily General Office administrative duties such as maintaining records and managing office supplies.

· Provide support to school events where necessary.

· Any other ad-hoc duties assigned by the School Leaders and AM.

about the company

Our client is one of the prominent companies in Singapore. They are currently expanding their regional operations and seeking a Technical Design Director for their data centre.

about the job
As a Technical Design Director, you will be responsible for overseeing regional operations. Your primary responsibilities will include:

• Oversee the design and construction of both greenfield and brownfield data centers.
• Identify and engage a top-tier consulting firms including architects, M&E specialists, C&S experts, and energy consultants to support design development and tender preparation, as well as to create project cost budget estimates.
• Lead research and development projects focused on new engineering technologies and construction methodologies that enhance data center energy and water efficiency, construction effectiveness, operational productivity, and sustainability by reducing power usage effectiveness, water usage effectiveness, and carbon emissions.

skills and experience required

• Preferably 10 years of experience in data centre field
• Has experience in archiectural, M&E and project management.

To apply online please use the 'apply' function, alternatively you may contact Noelle.
(EA: 94C3609/ R1982617 )

• Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
• Provide quotations to customers and follow-up to secure business / activate shipments.
• Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
• Liaising with origin and destination offices / agents for shipments arrangement.
• Liaising with origin and destination offices on air / sea-LCL consolidation program.
• Shipment arrangements / follow-up and provide updates to customers.
• Liaising with other departments, making sure operation runs smoothly.
• Ensuring that shipments are handled smoothly and intermediate issues are solved.
• Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
• Check / collate documents and send them to OPS Team for billing.
• Insurance related matters - purchase insurance, follow-up on claims (if any).
• Provide customers support to Sales persons for their new potential clients when they are out of office.
• Back-up for fellow teammates when they are absent.
• Any other adhoc duties assigned.

Requirements:

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 2 years of relevant experience
• Independent and team player with strong self-initiatives and communication skills

5 day work week

Changi South Area

Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• 5 days work week
• Company transport provided
• Training provided

As a Service Engineer, you will be responsible for the following duties:

• Responsible for repairing and servicing service
• Provide and perform installation services
• Implementation of machine's program
• Ensure smooth running of machine
• Collect customer feedback and ensure customer's satisfaction
• Ensure proper documentation and records

Requirement:

• Min. Diploma qualification in relevant field
• Min 1 year of relevant experience preferred
• Possess Class 3 driving license

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Role/Job purpose

The CS Training Lead provides strategic leadership and oversight to the regional CS Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the CS Training team, guiding and directing them to meet organisational goals.

The CS Training Lead coordinates team activities, manages workloads, and aligns efforts with Servicing Operations teams’ priorities. This role also fosters a positive and motivating work environment, encouraging collaboration and professional development among team members, and works closely with stakeholders to identify and capitalise on growth & scalability opportunities.

The Customer Support Training Lead will lead the APAC Customer Support Training Team, based in Singapore.

Responsibilities

As a Customer Support Training Lead at Wise, you'll be at the forefront of revolutionising our training operations. You'll lead a team of training specialists, guiding them to fulfil operational and training project tasks by applying the core skills across four leadership pillars - LEAD, DELIVER, DEVELOP and NURTURE.

LEAD:

• Define the direction and empower your team towards shared goals in a fast-paced environment.

• Act as a bridge between training specialists and senior leadership, ensuring clear communication and alignment with Wise's mission.

• Create a positive work environment through mentorship, coaching, and recognition.

DELIVER:

• Make data-driven decisions to maximise impact for our customers.

• Ensure the team meets KPIs and adheres to project timelines.

• Foster clear communication between leadership, the team, and stakeholders.

DEVELOP:

• Facilitate ongoing development through knowledge sharing and feedback.

• Set growth targets and encourage personal development plans for team members.

• Maintain comprehensive understanding of training programs and processes.

NURTURE:

• Cultivate an inclusive work environment based on Wise values.

• Demonstrate emotional intelligence in navigating team dynamics and conflicts.

• Promote work-life balance to prevent burnout while ensuring productivity.

• Ensure smooth training operations and effective team management.

• Connect team expectations with overall mission/goals through transparent communication.

• Build relationships across functions and represent the training team to senior partners.

• Support team members with coaching, mentoring, and assistance as needed.

• Service Technician(Kitchen Equipment)
• Working days: 5.5days
• Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm
• Working Location: Defu Lane 10 (Hougang)
• Salary: $1600 - $2000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Information:

Salary range: $2,500 - $3,000

Working hours: Mon - Thurs: 8:30am - 6pm, Fri: 8.30am - 5.30pm; Alternate Sat: 8.30am - 12.30pm
Working Location: Jurong /or Bukit Merah

Responsabilités:

• Attend to customer by greeting and professional manner when they arriving the service center.
• Scheduling customers' appointments and provide information regarding service options and pricing.
• Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.
• Lead customers to the waiting area and updates on the status of their vehicles.
• Assist vehicle check-in and out including documenting vehicle condition for them to acknowledge.
• Attend incoming phone calls and respond to customer inquiries.
• Maintain cleanliness of the service reception area and lounge.
• Perform administrative such as filing service records, prepare invoices and processing payments.
• Liaise with team members to support overall departmental goals.

Requirements:

• Minimum 'O' Level education
• Execellent customer service with customer facing experiences
• Experience in Service Center in Automobile environment is a plus.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We are looking for a Detection & Integration Support Engineer who can support a remote-first, flexible shift schedule. You will regularly tackle interesting and challenging questions and bring clarity to our customers as they leverage our tools to secure their networks in an ever-changing threat landscape.

Duties and Responsibilities

As a member of the Global Technical Support team, you will work with customers to resolve technical issues with our product(s) using a variety of internal resources and provide data analysis to understand and troubleshoot systems with a focus on security detections and integrations with other security tools. Your day to day responsibilities could include any of the following:

• Provide hardware, firmware, and deployment support for ExtraHop appliances
• Advise and educate customers on security events detected by ExtraHop
• Assist customers with configuration and troubleshooting of third party integrations
• Utilizing a ticketing system, update, communicate, and move work items to completion
• Work with various internal and external teams to resolve customer issues
• Act as the single point of contact for customer questions and concerns
• Rapidly recognize critical issues and be able to provide the appropriate level urgency driving resolutions
• Communicate with customers in a highly professional manner via various channels including email, phone, ticketing system, and video conferencing
• Pair your existing knowledge with a learning mindset to elevate your service to our customers while being a force-multiplier to your colleagues

Required Qualifications and Experience

We’re looking for a Detection & Integration Support Engineer who can help us grow to the next level as a company. As a starting point for this hands-on position, you should bring:

• Minimum of four years of experience in IS or IT
• In-depth knowledge of the OSI Model
• Excellent customer service, organizational, and documentation skills
• An understanding of cybersecurity concepts and terminology
• Experience with basic Javascript, Python, and REST API development
• Certifications in cybersecurity and/or networking (Security+, CEH, or similar)
• Experience with Network Detection and Response (NDR), security information and event management (SIEM) and/or Endpoint Detection and Response.
• Experience with Unix/Linux based operating systems
• Experience with ExtraHop product

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities:

• To teach Chinese language courses for Primary and Secondary levels
• Review curriculum effectiveness
• Involve in curriculum development if any
• Maintain student attendance and academic records
• Follow up with parents on child's progress
• Conduct parent's seminars
• To teach during weekends & weekday evenings (in line with timing of the classes)

Requirements:

• Candidate must possess at least a Bachelor's Degree or Professional Degree or Master Degree (In Education / Teaching, Linguistics / Chinese Languages or equivalent.)
• Singaporean citizens or PR
• At least 2 to 5 year(s) of working experience in the related field.
• Good interpersonal skills & Team Player
• Able to communicate in English is an advantage

- Permanent

- Up to $6500 + VB

- Mon to Fri: 8am - 5.30pm

- Seletar

Responsibilities:

• Perform timely and accurate monthly closing, including but not limited to Consolidation of Group accounts, preparation of manual journals and reconciliation of orders and contract balances
• Preparation of monthly P&L, BS and cash flow forecasts
• Preparation of finance slides for management meetings
• Preparation of 5 Year plan, budget and forecasts
• Support in finance related administrative matters
• Support in internal and external audit matters
• Other Ah hoc finance projects

Duration:

• Permanent

Salary:

• Up to $6500 + VB

Working hours:

• Mon to Fri: 8am - 5.30pm

Location:

• Seletar

Requirements:

• Bachelor’s Degree in Accounting/ACCA
• At least 4-5 years of work experience, preferably with audit experience
• Strong attention to detail and good analytical skills
• Proficient in Microsoft Excel and Powerpoint
• Preferably with working knowledge of SAP & HFM
• Able to work under tight deadline

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Summary:

1) Before testing the lots, operator request technician / Sr. Operator (Test) to countercheck the diagnostic to run the program.

2) Brings the Pass chip trays to the work bench for quantity check on each tray.

3) Collect the finished products separate the good chips and reject chips.

4) Complete the Error Code Collection Form at Low Yield.

5) Complete the Outgoing Inspection Checklist.

6) Count the materials QTY.

7) Double check inputted information.

8) Enter information on the corresponding fields using barcode scanner.

9) Inspect the outgoing materials for production.

10) Label the Reject/VISL chips and write down the number of bad chips.

11) Materials pack out. (Materials Strap, vacuum seal and stick a product label)

12) Materials Strap, vacuum seal and stick a product label when necessary.

13) Prepare and fill in the traveller.

14) Prepare and print out label.

15) Prepare the chips for OOBA.

16) Put tray and material on Handler.

17) Test operator clips a GREEN clip on each tray of passed chips and a RED clip on each tray of reject chips.

18) Verify the traveller information with the materials.

Job Requirements:

- 8 hours shift work (rotating day/night shift)

- Willing to work in cleanroom environment

- Basic English language skills (Able to read and write)

- Has manufacturing/fab experience

- 1 to 2 years of related working experience in the semiconductor industry is preferred.

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Requirements:

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Working Hours:

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Position summary statement:

Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.

Responsible in meeting guest needs and exceed guest expectations. Addressing and rectifying guest concerns and complaints, and perform office duties such as associate work schedules, monthly reports, and coordinates with other departments. A competent working knowledge of the property management systems (PMS) and Standard operating process are required. GSTL is responsible of mentoring and coaching junior associates.

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Minimum 3 years experience as a Senior position in Front office preferably from a Deluxe Premier Hotel or Serviced Apartment.
• Has excellent background in guest or customer service.

• Regularly check and respond to emails to ensure timely communication and follow-up.
• Accurately input data into relevant systems and databases.
• Create and run reports using Excel templates to support data analysis and decision-making.
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Collaborate with other departments to resolve customer issues and improve service quality.
• Provide administrative support to the customer service team, including data entry and filing.

Requirements

• Proficient in Microsoft office (Excel/ Word/ Outlook)

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Duration: 1 year contract

Location: One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3600

Job Scope:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.
• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.
• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.
• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.
• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.
• Perform additional tasks as required.

Job Requirement:

• Min. Diploma in any field
• Min. 2years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 10am to 6pm
• Salary: Basic $2,000
• Address: Clarke Quay

Requirements:

• Relevant working experience in customer service and/or sales

Responsibilities:

• Welcoming members & assisting with check-ins
• Building rapport with new and existing members
• Handling payments when required
• Assisting with bookings, cancellations or requests by members
• Achieving membership monthly target set by HQ
• Attending to phone/walk-in/email/text enquiries
• Actively seeking new sale opportunities
• Maintaining studio's cleanliness
• Printing and emailing EOD sales reports to Directors
• All other ad-hoc duties given by Store Manager

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279