Highlights:

• High Salary with Attractive Bonus Package (Service Bonus)
• Evergreen Industry with Job Security
• Opportunities for Growth/Career Progression (supervisory positions available)
• Supportive and Compassionate Management Team

Job Descriptions:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal)
• Ensure that the IGH truck is clean and in serviceable operating conditions
• Practise safe driving habits in compliance with PSA and public traffic rules

Job Requirements:

• Able to speak and write simple English
• Possess a Singapore Class 4/5 driving licence
• Familiar with Singapore’s road network and traffic
• Preferably 1 year of experience driving Class 4 trailer-trucks
• Good physical health to handle shift schedules and working outdoors
• Day Shift: 7.30am to 7.30pm (meal break included)
• Night Shift: 7.30pm to 7.30am (meal break included)

Still unsure? You can contact (message or call) +65 +65 8035 8901 to arrange to speak to our friendly career advisors!

· Propertable setting including setting up items such as crookery and menu

· Replenish supplies such as serviette, table ware and refill condiments

· Usher customer to their table

· Present menus to customers，inform customers of promotional items and answer questions about menu items, making recommendations upon request

· Taking customers’ order and prepare drinks and dessert to customer

· Serve food and beverages to customers

· Clean tables after customers have finished dining and take them to kitchen for cleaning

· Perform cashiering at times

· Perform opening and closing duties such as drinks preparation and housekeeping

· Dishwashing when required.

· Perform other reasonable job duties as requested by Supervisors

· 餐桌摆设, 包括餐具, 菜单

· 补充餐具用品, 如纸巾、餐具、调味料

· 为顾客带位和安排座位

· 呈上菜单给顾客,告知顾客餐馆的促销并回答顾客对于菜单上的疑问,应要求提供建议

· 为顾客点菜,准备饮料或甜品

· 为顾客呈上食物或饮料

· 顾客用餐完毕后,为顾客清理桌面，把碗碟或杯送到厨房以备清洁

· 协助顾客买单

· 负责开店和关店的餐饮准备和清理工作

· 执行主管所委派的其他合理工作

Reporting to the Director/ Senior Centre Manager/ Centre Manager, the Wellness Trainer works closely with the Centre in-charge to manage the daily operations of the assigned Centre, so that it can fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

1. Manage and promote Gym Tonic Programme

2. Conduct pre and post assessment using Gym Tonic protocol.

3. Supervise 12-week progressive strength training and maintenance training.

4. Develop exercise plan according to Gym Tonic protocol.

5. To encourage, motivate, assist, and guide seniors in their exercises.

6. Maintenance of gym equipment for safety and efficiency

7. Assist in money collection, issue receipts, maintenance of pretty cash and centre supplies.

8. Administrative duties which include data entry, appointment scheduling, manage calls and emails.

9. Manage the centre.

Other Duties

· Any other responsibilities as assigned by the Director/SCM/ CM.

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· Sports Science and gymtonic background is a must.

· Has some prior experience in stakeholder management, especially in working with community

partners

· Proficient in Microsoft Office

· Enjoy working with seniors and volunteers

· Good administrative skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

· Good communications skills, preferably bilingual with dialects

Job Description:

Tetsuyu Healthcare Holdings is seeking a motivated and customer-centric Software System Customer Support Executive (CSE) to join our team. This role focuses on providing high-quality customer support for our care management solutions, including CARES, CARES4CAREGIVERS, CARES4WOUNDS, and CARES4ME. The ideal candidate will work closely with clients, technical teams, and support resources to ensure efficient and effective resolution of software-related queries.

Key Responsibilities:

• Client Support & Issue Resolution:
  • Respond to customer queries and concerns regarding Tetsuyu’s software solutions through various channels (email, phone, chat).
  • Utilize the system support chatbot to provide accurate answers to client questions.
  • Investigate and troubleshoot client-reported issues and escalate to the development team when necessary.
  • Ensure timely responses and follow-up on customer queries until resolution.
• Collaboration with Development Team:
  • Liaise with the development team to prioritize and resolve issues based on severity and impact.
  • Communicate detailed information on bug fixes, patches, and software releases to clients.
• System Knowledge Database Management:
  • Perform periodic updates to the system support knowledge base, ensuring that all information is accurate and current.
  • Collaborate with the development team to ensure that updated manuals, troubleshooting guides, and feature documentation are available for both internal and external use.
• Software Releases and Patches:
  • Notify clients regarding regular and ad-hoc software updates, including new feature releases, patches, and bug fixes.
  • Ensure proper communication of any known issues and workarounds to clients as part of the release process.
• Customer Training:
  • Provide training to customers on how to use new features or modules introduced in CARES, CARES4CAREGIVERS, CARES4WOUNDS, and CARES4ME.
  • Update and maintain user manuals, training materials, and documentation as needed.

Requirements:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Healthcare IT, or a related field.
• 1 to 2 years experience in customer support or help desk role, preferably with software systems. Fresh grads with potential will also be considered.
• Understanding of healthcare-related software is an advantage.
• Excellent communication skills with the ability to translate technical information into user-friendly language.
• Problem-solving mindset with strong analytical skills to investigate and resolve technical issues.
• Ability to work collaboratively with cross-functional teams, including developers and product managers.
• Proficient with customer support tools, software ticketing systems, and chatbots.

Preferred Skills:

• Experience with healthcare management systems or care-related software products.
• Prior experience or interest in working with chatbots or AI-driven customer support tools.
• Exposure to software development life cycle (SDLC) and bug tracking systems.

Why Join Us?

• Be part of a team working to transform care management with cutting-edge technology.
• Gain exposure to various facets of healthcare software support and development.
• Opportunities for professional growth and development in a fast-paced and dynamic environment.

If you're passionate about customer support and healthcare technology, we'd love to hear from you! Apply now to join Tetsuyu and make a meaningful impact on the lives of caregivers and healthcare providers through innovative software solutions.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Title: Sales Support cum Shipping Executive

Location: Singapore town area

Company: Velora Pte Ltd

About Us: Velora is an international fertilizer trading company focuses on serving the fertilizer supply chain needs of the South East Asia region. We are expanding our team and seeking a dynamic individual to join us as a Sales Support cum Shipping Coordinator.

Position Overview: The Sales Support cum Shipping Coordinator will play a crucial role in ensuring smooth sales operations and efficient shipping processes. This multifaceted role requires a proactive individual with excellent organizational, communication skills, shipping knowledge to support our sales team while managing shipping and logistics.

Key Responsibilities:

Sales Support & Shipping Coordination:

• Provide administrative support to the sales team, including preparing contracts, Shipping documents, and processing orders etc.
• Coordinate with clients to confirm order details, address issues, and ensure satisfaction.
• Maintain accurate sales records and assist in managing customer databases.
• Oversee the shipping process, including scheduling, tracking, and coordinating with supplier/buyer/carriers.
• Prepare shipping documentation, including invoices, packing lists etc.
• Ensure timely and accurate delivery of products, resolving any shipping-related issues promptly.
• Have experienced in L/C (Letter of Credit) transactions.
• Can speak Mandarin as need to communicate with China counterparties.
• Other ad hoc tasks as assigned by management.
• Guidance will be provided.

Qualifications:

• High school diploma or equivalent; associate’s degree or higher in business, logistics, or related field preferred.
• Proven experience in sales support, customer service, or shipping coordination.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and manage time effectively in a fast-paced environment.
• Welcome Singaporean and Singapore PR to apply.

How to Apply: If you are interested, please send your resume detailing your relevant experience and expected salary to [email protected]

To consistently deliver brand values, enhance customer experience, build loyalty, and drive growth. Personalize client services, stay updated on industry trends, support boutique management, oversee staff standards, promote long-term client relationships, create memorable experiences, communicate client feedback, design training programs, conduct evaluations, organize events, and manage event logistics

The Opportunity

• Permanent role
• Work location: Central
• Work hours: 44 hours a week / 5D a week (Available to work on weekend)

The Job

• As a Client Experience Manager, your primary responsibilities encompass ensuring consistent delivery of brand values to all clients.
• You will collaborate closely with the retail team to enhance customer experience, foster brand loyalty, and drive sustainable business growth.
• Involves regularly meeting with clients to understand and exceed their personalized needs, staying updated on industry trends, and supporting boutique management by bridging relationships between brand/commercial teams and boutique staff.
• you will oversee retail staff standards, manage food and beverage services at the boutique, to send client birthday gift and promote a client-centric mindset to build long-term relationships.
• Your role also includes working with the brand and sales teams to create unique experiences, managing client feedback, and developing training programs to enhance staff capabilities in client interaction and hospitality.
• You will further be involved in organizing and managing marketing events, product launches, and VIP gatherings, ensuring seamless event logistics and providing exceptional service to local and international VIP clients.

The Talent

• With experience preferably in luxury retail fashion, timepieces, and any relevant industry.
• Presentable, pleasant, and outgoing.
• Excellent customer service and interpersonal skills

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Part-time positions:
Working Location: Media Circle
Work Timing: Mon - Fri (8am - 3pm); $ 1700 // Mon - Thu (11am - 3pm) $800; Permanent weekend and PH off

OR

Full-time positions:
Work Timing: Mon - Fri (9.30am - 8.30pm), Permanent weekend and PH off
Salary: $ 2300 - $ 3000

Responsibilities:

• Assisting the Cook with the preparation of ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Cooking rice, plating of food for counter service, as well as washing of used containers.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• It will be a 70% kitchen works and 30% over-the-counter service during lunch time like 11am - 2pm.

Requirements:

• At least one year of relevant experience with knife skills, the volume for cutting of meat is quite a lot.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

Looking for a service crew in Halal Salad Shop at Raffles Place Area

5 working days, 5 hours per day,

-Responsible for presenting menus to customers.

-Provide service in a warm and friendly manner to customers such as taking orders, answers questions on meal items and makes recommendations

-Prepare and complete orders in time manner and present to customers

-Maintain the cleanliness of the restaurant at all times such as cleaning the table, refill all the necessaries

-Any other duties assigned

- 1 year of experience in F&B industry

- Able to work in a team, positive attitude

- Willing to learn. Good integrity and personality

- Able to comply with Food Hygiene & Halal Regulations

- Looking to join a young and energetic team!

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement
• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand
• Negotiate with insurers on claims offers on behalf of customers
• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers
• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers
• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation
• Actively initiate/participate to improve such processes when required
• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Achievers Dream Learning Centre is currently hiring for their sister company. At AD we believe that no hardworking students should struggle in Chemistry or Math.

A Math Specialist Trainee / Teacher can look forward to the following initiatives:

• You'll receive comprehensive training to learn the secrets of effective teaching techniques that will make your lessons engaging and loved by your students. As you progress, you can earn a promotion to Math Specialist within just 2 years and achieve variable performance bonuses based on your potential and performance.
• But that's not all - as a Math Specialist, you'll have a clear career path to Senior Math Specialist. At this level, you can enjoy a competitive compensation package and most importantly, a proper work-life balance.
• If you're an existing MOE Math Teacher looking to switch careers, you can benefit from an accelerated career track starting from a Math Specialist role, and quickly progressing to a Senior Math role based on your proven value.
• And for those capable of more, Achievers Dream offers a clear career progression to Master Math Specialist, Principal Math Specialist, and beyond, purely based on your merits.
• Join Achievers Dream today and embark on an exciting and rewarding career in Math, where your skills and passion can truly make a difference!

Responsibilities:

• Assist in the development and teaching of the Junior College Math aligned to MOE syllabus using Achievers Dream's ‘360* Total Chemistry Learning System’ Teaching Methodology
• Attend ongoing peer-sharing and training sessions for professional growth and development to keep abreast with the latest educational trends and pedagogies related to language teaching
• Collaborate with other team members to implement projects

Pls read the requirements carefully:

• 100% commitment to AD Training Programme: This will be a full-time training opportunity. If you were selected for this position, you cannot be holding another full-time/part-time job or running your own business on the side (…even tuition assignments are not allowed).
• Grow Together with Company for the Next 3-5 years: You are clear that you love to teach but you do not want the admin work and office politics. We are looking for associates who can commit for at least 3 to 5 years.
• Passionate about teaching
• Sincere in supporting students wholeheartedly to achieve their fullest potential
• Willingness to be coached in Achievers Dream’s proprietary teaching methodology
• NIE-Trained OR at least a Math Degree or Diploma from a recognised education institute
• Minimum Grade: O-Level Math (A1 / A2) or A-Level Math (A)
• At least 1 year of relevant teaching experience (in tuition centres and/or MOE schools) will be an added advantage
• Entry-level candidates from Polytechnics and Universities are also welcome to apply (Specialised training will be provided)

Why Join Us?

We foster a collaborative and supportive environment, encouraging professional growth and the sharing of innovative teaching techniques.

If you are passionate about mathematics, have a strong aptitude for teaching, and are dedicated to helping students succeed, we invite you to become a part of our dynamic team. Together, let's shape the future of math education and transform lives.

Most importantly, we favour ability and attitude over experience and degrees.

If you are ready for a life-transforming career (not just a job) and meet the requirements above, here’s what you need to do next:

• Read the entire website linked to this post (to learn more about our team culture) www.achieversdream.com.sg/career
• Submit your application
• Send in your resume
• Wait for us to contact you for a phone interview and, eventually a face-to-face interview

We regret that only shortlisted candidates will be contacted.

Let's make a difference together!

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 9.30am - 8.30pm (1 hr break time) * (Flexible can Discuss)
Salary: $2000 - $2400
Working Location: Raffles Place / One North

Job Scope includes assisting in day-to-day business operations:

• Taking orders and interacting with customers
• Cashiering
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)
• Stock take and ordering

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are looking for 40 Customer Service Interviewers

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Overview:

We are seeking a detail-oriented and computer-savvy Procurement Executive to join our team. The successful candidate will play a critical role in managing procurement tasks, including communicating with suppliers, handling orders, and managing logistics for our lighting products. The ideal candidate should have strong language skills in both English and Mandarin, with an ability to effectively collaborate across cultures.

Key Responsibilities:

• Communicate with suppliers in Europe and China to make purchases and negotiate terms.

• Review and verify proforma invoices to ensure accuracy and compliance with company guidelines.

• Coordinate with the sales team to provide product information and clarifications on orders.

• Obtain shipping quotes and coordinate shipping arrangements for orders.

• Track and follow up on shipments to ensure timely delivery and resolve any logistics issues.

• Assist in maintaining an organized and up-to-date record of all orders, invoices, and shipping details.

• Collaborate with the logistics and sales teams to support product inventory management.

Qualifications and Skills:

• Strong command of both English and Mandarin (written and verbal).

• Proficient in using computers, including MS Office.

• Excellent attention to detail and organizational skills.

• Strong communication and negotiation skills.

• Ability to manage multiple tasks and deadlines efficiently.

• Prior experience in procurement, purchasing, or logistics (preferred but not required).

Responsibilities

Application Monitoring Responsibilities

• Implementation: Define and implement application monitoring in collaboration with the build team.
• Supervision: Oversee daily and monthly processes, addressing user requests in partnership with project, infrastructure, and production teams.
• Support: Manage overnight batches during Singapore morning/afternoon hours, ensuring swift analysis and resolution of issues to minimize downtime.
• Reporting: Generate daily, weekly, and monthly reports on data quality for the risk chain, with a focus on intensified monthly activities.

Incidents and Requests Management

• Application Support: Provide level 1 and level 2 support to business users, including traders, risk managers, market risk operators, and back-office/middle-office analysts.
• Incident Management: Analyze and manage incidents, problems, and requests effectively.

Problem Management and Continuous Improvement

• Knowledge Base: Develop and maintain a knowledge base for each application in coordination with build and operations teams.
• Collaboration: Work with the build team to prioritize problems and track resolutions, contributing to long-term solutions.
• Non-Functional Requirements: Provide non-functional requirements for implementing monitoring as code whenever applicable.

Mindset and Skills

• Proactive Approach: Maintain a proactive mindset regarding security, incident prevention, productivity, and service quality improvement.
• Capital Markets Knowledge: Demonstrate a strong interest in and understanding of capital market functions.

Requirements

• Experience: Minimum of 4 years in application support activities.
• Certification: ITIL certification.
• Domain Knowledge: Strong understanding of the Capital Markets domain and related market activities.
• Software Proficiency: Relevant experience with Asset Control software.
• Financial Instruments: Familiarity with financial instruments (Bonds, Rates, Equity, etc.), trading lifecycle, and market data.
• External Data Sources: Experience working with external sources like Bloomberg and Reuters.
• Static Market Data Expertise: Knowledge of data types, sources, and uses within financial systems, including reference and price data.
• Technical Skills:Strong proficiency in SQL.
  High-level proficiency in Unix/Linux scripting.
  Knowledge of XML, PL/SQL, MQ, CFT, and Control-M.
  Familiarity with monitoring solutions (e.g., ITRS Geneos, Elastic Search).
• Key Abilities:SLA & KPI management, effective client communication, and interaction.
  Predictive analysis, consulting, and escalation management.
  Risk analysis and project execution.
  Appetite for continuous improvement and automation.
  

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About our client

Our client is a well-established and reputable leader in the automotive industry.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Assistant Service Manager / Service Manager

Overview:

• 5.5-days work week (alternate Saturday);
• Workplace at Redhill / Leng Kee

Job Responsibilities:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure the business objectives. KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly;
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses;
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards;
• Maintain workshop efficiency, productivity and utilization usage for workshop staff through close monitoring via daily time analysis report;
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally;
• Maintain and ensure that the service centre meet the governmental regulations such as Workplace health and safety of client’s workshop and frontline employees;
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipment are maintained and meet Principal’s retail standard requirements;
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and others;
• Assess the need to purchase and authorise the ordering of workshop consumable items, tools and equipment;
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives;
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel;
• Maintain and strengthen customer service processes to improve customer satisfaction at all times;
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies;
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement;
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets;
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends;
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction;
• Setting up and control of proper warranty structures and procedures according to Principal’s regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job Requirements:

• Degree in Engineering preferably in Mechanical Engineering or Business / Financial Studies;
• Broad understanding of all aspects of the automotive industry;
• Minimum 5 years of experience in premium brand automotive business;
• Minimum 5 years of management experience;
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service;
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications);
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole;
• Result-driven individual with strong business acumen;
• Aggressive and forward thinking;
• Ability to analyse and use Financial Reports;
• Excellent communication skills, including presentation effectiveness;
• Well rounder conceptualization skills, creative, ideas generator;
• Well rounder personal effectiveness with good negotiation and influencing skills;
• Emphasis on performance, goal and team orientated.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

• Singapore Based - Island Singapore / Will arrange nearby your house
• 5 Days Monday to Friday
• Minimum Diploma in Early Childhood Care and Education
• Certified by ECDA at L1 or L2 category.
• Career Progression Opportunities.

Job Description

• Undertake the teaching of a class in accordance with the school’s agreed policies and guidelines.
• Identify specific learning objectives, differentiated tasks, special needs, extension and assessment for the children.
• Use a variety of appropriate teaching methods to ensure high quality of inquiry, play-based learning for the children.
• Create a stimulating and engaging learning environment that promotes self-directed learning.
• Responsible for all aspects of classroom management, which will include safety and hygiene of the children and resources of the centre.
• Work closely with other teaching staff in the class in carrying out the duties.
• Build and maintain close partnership with parents.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

1. Handling Phone Calls

2. Attending to walk-in (parents,students,vendors etc)

3. Filling, typing and printing

4. Maintain General Office Storeroom and inventory of office supplies, First aid supplies and maintain the sick bay.

Customer Service Specialist (Call Centre)

Hours: 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays & PH

work location: tampines

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast- paced environment.

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Julia Gabriel Centre, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

· Training opportunities

· Off on Public Holidays

· 8 hours work day ( late shift ends no later than 7.00pm)

Responsibilities:

● Achieve excellent sales results on a monthly basis, whilst ensuring a professional and high quality customer experience in all interaction

● Support cross selling activities to maximise enrollment opportunities

● Handle the full suite of enrolment activities, including walk–ins, email, calls, WhatsApp, social media interactions, and participation in marketing campaigns such as open houses

● Provide prompt, relevant and accurate information about the programmes, addressing the needs of prospective parents and their children

● Accountable for closely following up on all sales leads within the service level agreement to achieve monthly sales targets

● Coordinate and meet-up with parents pre/post trials, initial lessons and conduct centre tours as requested

● Maintain positive relationships with parents and their children at our centres

● Work closely with other Julia Gabriel Centre stakeholders to support and execute student recruitment activities and objectives to ensure enrolment growth

● Take ownership of any assigned tasks within the team.

● Collaborate with internal teams to ensure seamless execution of enrolment processes

Qualifications

● GCE 'O’ / ’A’ Levels / Diploma qualification, preferably in the education industry

● 5 days’ work week (Including both weekends)

● Bilingual proficiency to liaise with Chinese speakers

● Experience with CRM, in sales, and customer service

● Passion for sales and eagerness to learn.

● Motivated to achieve and surpass enrollment targets

● Excellent spoken, written communication and interpersonal skills

● Outgoing personality, skilled at engaging diverse customers

● Background in sales, marketing, or related fields will be advantageous

● Fresh graduates are welcome to apply

*Candidates must be able to work double weekends (both Saturday & Sunday).

Product and customer system management training will be provided. Sales commission scheme is offered as part of the remuneration package.