We are seeking an experienced Application Support Analyst with expertise in payments systems, specifically with SWIFT and ISO 20022 protocols. The successful candidate will play a key role in supporting mission-critical applications in a fast-paced financial services environment. You will collaborate with internal and external stakeholders, troubleshoot issues, and ensure the smooth operation of payment-related systems.

Provide Level 2/3 Support: Handle support requests and incidents related to payment processing applications, ensuring timely resolution of issues.

Payments Expertise: Work extensively with payment systems and messaging formats, including SWIFT (MT, MX), SEPA, CHAPS, and ISO 20022 standards.

System Monitoring & Troubleshooting: Proactively monitor the payment applications, identify performance bottlenecks, and troubleshoot system failures.

Incident & Problem Management: Ensure incident logs are maintained and followed through until resolution; engage in root cause analysis for recurrent issues and implement permanent fixes.

Collaboration with Development and Infrastructure Teams: Liaise with cross-functional teams to escalate and resolve issues as needed. Coordinate with the development team on bug fixes, patches, and enhancements.

Change & Release Management: Participate in the deployment of updates, patches, and configuration changes to payment applications. Ensure proper testing and minimal disruption during rollouts.

Compliance & Documentation: Ensure compliance with internal and external policies regarding security, risk management, and regulatory standards. Maintain detailed documentation on processes, workflows, and resolutions.

Stakeholder Communication: Provide regular updates and reports to business stakeholders on the status of incidents, maintenance activities, and application health.

Knowledge Transfer & Training: Share expertise and knowledge with other team members to build technical skills and increase understanding of payment systems across the support team

4+ years of experience in Application Support roles, specifically within the financial services/payments domain.

Proven experience with handling incidents and problem management in a payments environment.

Hands-on experience with SWIFT payment systems, including MT/MX messaging formats.

Strong understanding of ISO 20022 standards and their implementation in payment systems.

Experience with other payment processing systems (ACH, RTGS, etc.) is highly desirable.

Good Knowledge of SQL, Unix/Linux commands, and scripting for troubleshooting.

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report – SLA, key queries, new escalation/ topics from customer queries

Elsa Fontanne (CEI No. R24081040)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Must have prior PSA / Clinical Assistant Exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/A Level/Diploma
• Only Singaporeans might apply
• Prior working experience as Call Centre Agents handling HR professionals/manager
• Proficient in Microsoft Excel
• Travel in Singapore to do face-to-face survey
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Stag Match hosts a wide range of Adult and Children Courses and Certification ( Diploma Qualification , Enrichment Courses and Workshops for both companies and individuals).

Stag Match is looking for an independent and team player PA cum Operation Personal .

Job description

• Process Director’s correspondence, ensuring that incoming correspondence is dealt
• with by the Director/or on behalf of the Director, or other staff as appropriate.
• Maintain Director’s office systems, including data management and filing.
• Assist Director in researching and following up with action on matters which fall within
• the Director’s responsibility – chasing responses, triggering follow-up action.
• Produce documents, briefing papers, reports and presentations for the Director.
• Organise meetings and ensure that Director is well prepared for those meetings,
• preparing agendas, pre-meeting briefings and meeting papers.
• Assist/support Director and Manager in arranging funding partner and other events.
• Meet and greet visitors at all levels of seniority.
• Supervise all Trust incoming/outgoing mail.
• Any other duties as may reasonably be required by the Director.
• Screen and direct phone calls and distribute correspondence
• Extensively manage e-mails including checking incoming/outgoing emails and following up as necessary
• Respond accurately to internal and external information requests
• Take dictation and minutes
• Create and reformat effective presentations and documentation
• Source office supplies
• Prepare reports and documentation for meetings and appointments
• Devise and maintain office filing system
• Assist with other ad-hoc administrative and project requirements as needed
• Manage Director’s electronic diary, assessing priority of appointments and reallocation as necessary.
• Screen calls, enquiries and requests, and deal with them when appropriate.
• Able to co-ordinate and communicate with outsourcing IT team
• Assisting in Manpower coordination and scheduling
• Assisting in daily operation
• Assisting in Book-keeping of the business and payroll
• Assisting Training
• Improving SOP and Operation
• Project Management
• Providing Training to new staffs
• Interact and coordinate effectively with clients / stakeholder on business and administrative matters
• Assist with documentation and submission of reports to the management, when required
• Able to travel from branch to branch if requested

Requirement

• Computer literacy
• Resourceful
• Having good IT knowledge ( eg : web development )
• Ability and have good project management skills
• Verbal and written articulacy
• Professional discretion
• Efficiency
• Well-developed time management skills
• Strong organisational skills
• Independent and initiative

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for a creative, passionate and initiative Robotics and coding Trainer cum curriculum developer personal.

Job Description

Able Conduct physical enrichment training (Robotics and Coding) with children

Good classroom management

Facilitate an inclusive and collaborative classroom environment

Liaise with managers to determine training needs and schedule training sessions

Able to Train the Trainers

Able to Design and plan effective training programs (online and offline)

Able to develop curriculum for online and offline programs

Prepare educational material such as module summaries, videos etc.

Ensure attendance and other Training records documents

Conduct evaluations to identify areas of improvement for training and curriculum

Monitor employee performance and response to training

Coordinate, Supervising and plan freelancer trainers schedules

Providing prompt and insightful feedback to parents or stakeholderJob requirement

Comprehensive knowledge of ICT-related (robotic & coding) or Maths

Able to communicate and PR with parents / stakeholders

Must be willing to travel branch to branch

Requirements

Must be registered on IRS MOE

Must have prior experience in training children

Must have prior Coding or Robotics training with children

Minimum GCE A Level/Diploma in any discipline

Good communication skills and with an excellent command of English.

Proficient in Microsoft Office

Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills

Able to work independently and as well as a team player

Able to lead the team and have good initiative

Prior operations and office administration experience preferred

Never say die attitude

Able to work under pressure

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

OVERVIEW OF ROLE

Perfume creation is an essential element of the product development process at Procter & Gamble. Our Beauty Brands, ranging from Hair Care, Body Care and Skin Care, are used by Billions of consumers around the world and have some of the most iconic & irresistibly delightful fragrances in consumer products.

Developing a superior fragrance for a P&G product requires a combination of strong scientific and artistic skills, understanding of our brand equities, consumer needs, as well as mechanistic understanding P&G's technologies.

If this sounds exciting to you, read on!

YOUR TEAM

At the Singapore Innovation Center, you will be part of a passionate team of Perfumers and Perfume Designers with expertise across Categories and Regions. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

HOW SUCCESS LOOKS LIKE

The successful candidate will undergo a comprehensive 1-2 years' P&G perfumery program that includes a detailed understanding of the fundamental science and technology of perfumery as well as formulation strategies. In this role, achieving success can be described as below:

• Contribute to category growth through irresistible superior fragrances for Asia Beauty Care products.
• Develop Mastery in regional consumer’s scent needs and preferences. Discover insights in perfume formulation that are broadly re-applicable.
• Develop and expand scientific models and tools that enable creation of new consumer winning perfume formulations.

KEY RESPONSIBILITIES

• Create irresistibly superior fragrances for our Beauty Care products based on technical briefs from the Category teams.
• Participate in olfactory evaluations of fragrances at consumer relevant touch points with perfume designers.
• Generate and interpret data that will help develop fragrances, solve problems, and make discoveries against project needs and problem resolution.
• Solve technical challenges typically encountered during the creation of fragrances for P&G products.
• Develop cross-functional networking skills for reapplying knowledge (methods, perfume, technologies) across categories.

QUALIFICATIONS

• Master’s degree in Science or Engineering with a strong aptitude for chemistry or related areas.
• 3 years formal training / experience in Perfumery. Experience / understanding of Asian consumers olfactive preferences and consumer goods market.
• Strong passion for the art and science of perfumery often measured by the predilection for perseverance, persistent scientific approach as well as evidence of aesthetic intuition.
• An acute sense of smell. You must pass an odor acuity test to determine the abilities to discriminate odors and build odor memory. This will be reviewed and/or monitored by a Senior or Master Perfumer.
• Demonstrate a strong creative talent and a passion to use this creativity on the job, and ability to immerse in new subject matter, be self-motivated, learn quickly and develop mastery, perseverance and resilience in the face of challenges and failure.
• Passion for getting into the lab, developing perfume formulas through careful experimentation and identifies ways to improve and accelerate perfume creation through modeling and Digital capabilities.
• Strong leadership, collaboration, presentation & communication skills (oral & written communication) to work with people from different cultures and levels, both internally and externally, to bring out the best skills and capabilities in pursuit of winning perfumes.

ABOUT US

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Main Duties

 Be the front line for all visitors, prospects and customers in the showroom

 Receive and forward queries and complaints via phone, email and general correspondence

 Provision of drinks and snacks to visitors, prospects and customers

 Monitoring of whereabouts of all members of the sales department

 Preparation of all documentation for delivery

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

 Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

 Schedule service appointments and manage the service workflow.

 Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

MindSpace by MindChamps (www.mindspace.mindchamps.org) is a leading provider of premium after school and enrichment programmes in Singapore.

We are currently recruiting an experienced Student Care Teacher for our MindSpace Centre located at Sembawang Shopping Centre. You will be given the opportunity to grow together with the business and be rewarded commensurately for your efforts.

Job Responsibilities

• Deliver MindChamps enrichment lessons and programmes for primary school students
• Provide guidance to primary school students to ensure completion of their daily homework and other school assignments
• Maintain accurate and timely student records and update parents regularly on their child’s educational and developmental needs/progress
• Oversee the preparation of teaching resources and materials
• Manage the overall appearance and learning environment of classrooms
• Maintain and build strong relationships with students and parents
• Serve as an inspiring role model with a creative spirit and a champion (positive) mindset
• Ensure safety of students at all times within the premises
• Manage other ad-hoc duties as assigned by Centre Director

Job Requisites

• Diploma or degree in a relevant discipline with minimum 2 years teaching experience
• Passion and proven track record in teaching primary school students
• Familiarity with MOE primary school syllabus
• Excellent communication and classroom management skills
• Enthusiastic, lively and energetic with a positive growth mindset
• Creative and nurturing; passionate about connecting and engaging with children
• Excellent service attitude with good ability to manage enquiries from parents

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for a creative, passionate and initiative Robotics and coding Trainer

Job Description

Able Conduct physical enrichment training (Robotics and Coding) with children

Good classroom management

Facilitate an inclusive and collaborative classroom environment

Prepare educational material such as module summaries, videos etc.

Ensure attendance and other Training records documents

Conduct evaluations to identify areas of improvement for training and curriculum

Monitor employee performance and response to training

Must be willing to travel different location

Requirements

Must be registered on IRS MOE

Must have prior experience in training children

Must have prior Coding or Robotics training with children

Minimum GCE A Level/Diploma in any discipline

Good communication skills and with an excellent command of English.

Proficient in Microsoft Office

Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills

Able to work independently and as well as a team player

Able to lead the team and have good initiative

Prior operations and office administration experience preferred

Never say die attitude

Able to work under pressure

Job Responsibilities:

• Compile and analyze operational data to review KPIs and suggest process improvements.
• Update and maintain departmental documentation, including SOPs
• Conduct in-house training sessions.
• Investigate service gaps and instances of non-compliance, recommending and implementing remedial actions.
• Conduct tests on operational systems to ensure they are efficient and effective.
• Perform administrative tasks as needed to support departmental functions.

Requirement:

• Diploma in Statistics / Business Administrative or related discipline
  (Other qualifications with relevant experience may be considered)
• Familiar with Microsoft Office Applications
• Analytical & Problem solving
• Forecasting / Simulation
• Eye for detail
• Presentation skills
• Resourceful and initiative

• Service Technician(Kitchen Equipment)
• Working days: 5.5days
• Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm
• Working Location: Defu Lane 10 (Hougang)
• Salary: $1600 - $2000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Description

Responsibilities

• Preparation of presentations and proposal documents.
• Proficient in Microsoft programs including Excel, Power Point and Word.
• Collaborate with the internal stakeholder(s) to maintain and uphold quality of deliverables.
• Perform regular checks, creation, amendment, and updating of data.
• Deliver exceptional customer service to both external and internal stakeholders.
• Communicate with landlords, arrange viewings, and schedule appointments.
• Interact seamlessly with internal teams, including office leasing and retail leasing departments.
• Assist the stakeholder in resolving daily operational issues.
• Perform ad hoc duties as assigned by management.
• Apply robust coordination skills to efficiently manage assigned tasks.

Qualifications:

• At least a NITEC in Business Studies, Office Studies, Administration (or any relevant field), or completed “O” / “N” level.
• Computer literate and proficient with Microsoft applications.
• Able to convey clear messages and communicate effectively with internal and external stakeholders at all levels.
• Comfortable making calls, coordinating meetings, and liaising with various internal departments.
• Detail-oriented and able to maintain high accuracy in a fast-paced environment.
• Thrive under pressure and work well in a dynamic setting.

This is an on-site Singapore-based individual contribution role that will focus on enhancing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in SG.

• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects and tech talent requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients.
• Work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present qualified candidates to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, and competitor activities to inform strategies and provide valuable insights to clients.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• At least 4-6 years of total relevant experience in IT services / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level roles.

Candidates with new sales experience shall be considered for Business Development Manager for new Client Acquisitions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

• Manage daily operations of the Centre, ensuring compliance with licensing standards.
• Assist with budget management and ensure cost-effective Centre operations.
• Oversee Centre logistics, procurement of supplies, and manage relationships with suppliers, vendors, and contractors
• Handle all enquiries, feedback, complaints, and incidents related to Centre operations.
• Maintain and update all Centre operations documentation for audit purposes.
• Oversee staff scheduling and ensure adequate clinical team coverage as needed.
• Manage interactions with internal and external auditors and assist in updating Centre policies.
• Conduct internal audits and investigate incidents as needed.

Requirements:

• At least 5 years’ of operations | centre management experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Project Description:

• Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

• Treasury application BAU 24*7 support:
  • L1 & L2 application technical and functional support in production treasury application support environment
  • Monitoring and issue resolution of Online trade booking applications
  • Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts
  • Managing and regular interaction with the application end users and stakeholders management

Mandatory Skills Description:

• • 1-2 years of experience in production application support environment
  • Production support of Java/Microservices application
  • Strong experience in providing L1 & L2 application technical and functional support
  • Good knowledge on Linux/Unix and scripting (Shell/Python/etc)
  • Good knowledge on SQL and PL/SQL
  • System backup's w.r.t UNIX and Database
  • Excellent team collaboration
  • Excellent written and verbal communication skills
  • Strong stakeholder management
  • Flexible in working in shift timings and over weekends

Nice-to-Have Skills Description:

• • Capital markets / investment banking domain
  • Treasury application support experience, e.g. FO trading application (Murex/ Bloomberg/ DealHub/ MarkitWire/ FXcore)