We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

Key Responsibilities

• Assist in the check of daily deliverables from external service providers in relation to investment activities
• Assist and support for the month-end closing, including payment functions, preparing schedules as well as other reports, for a group of special purpose vehicles
• Assist and support in checking data for data migration. Participate in new workflow and/or system implementation
• Assist and support in matters relating to audit, GST, tax fillings and any ad-hoc tasks as required

Requirements

• Diploma/Degree in Accountancy/Finance/ACCA/CA Equivalent
• Min 1 to 2 years of experience. Fresh graduates with the right attitude will also be considered
• Meticulous and able to work independently with tight deadlines in a fast-paced environment
• Motivated, flexibility to work in a small office environment
• Team player and good communicator
• Aptitude in standard computer software (including PowerPoint, Excel and Words)
• Oracle experience a nice-to-have

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

Able to serve food over counters to customers, able to understand simple english.

knowledge on using POS sysytem is required

Position: Admin & Sales Support Executive

Salary: SGD2,500 - SGD3,500

Location: Singapore, Bukit Merah

Are you an organized and customer-oriented individual looking to kickstart your career in a corporate office environment? We have an exciting opportunity for you to join our team as an Admin & Sales Support Executive.

Key Responsibilities:

• Assist in preparing simple sales quotations (training will be provided).
• Assist in updating quoted sales opportunities into sales funnel reports using cloud software.
• Assist in order processing and delivery coordination.
• Support the sales and service delivery team in daily operations and act as a liaison between departments for sales order delivery.
• Communicate with suppliers and customers to ensure the prompt completion of every sales order.
• Provide excellent customer service by conducting timely follow-ups via email and/or phone calls after delivery or service completion.
• Offer additional administrative support, including filing, ordering office supplies, and managing office amenities as needed.

Requirements:

• Minimum qualification of Diploma
• At least 1 year of relevant working experience in a corporate office environment (applicants with a background solely in retail will not be considered).
• Proficiency in MS Office applications (Excel, Word, Outlook).
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.
• Positive work attitude, trustworthiness, and a willingness to learn.
• Attentive and adaptable in a fast-paced working environment.
• Immediate availability or a short notice period will be a significant advantage.

How to Apply: If you meet the above requirements and are eager to contribute to a dynamic team, we encourage you to apply! Please send your resume along with a brief cover letter to [email protected]. We look forward to welcoming a dedicated Admin & Sales Support Executive to our clients

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

We are partnering with a global conglomerate to hire a Regional Director for Network & Infrastructure support.

Responsibilities:

• The incumbent will play a pivotal role as a key member of the core team responsible for shaping the IT Infrastructure strategy, architecture, designs, and solutions across traditional, cloud, and hybrid environments. In addition to potential leadership in implementation projects, the individual will drive innovation to deliver cutting-edge capabilities. Ensuring continuous improvement of service levels and quality, the role involves introducing technologies and processes to enhance operational efficiency and effectiveness through automation and orchestration. The focus is on bolstering stability and availability through proactive monitoring and the implementation of resilient and robust designs.
• As the overall architect and project manager for the Global Network, Cloud, and infrastructure, this position requires leadership in infrastructure support, ensuring ongoing support for business growth. Responsibilities include establishing and maintaining technology standards, network architecture, policies, and operating procedures. The role also involves managing systems and vendor services to ensure availability and security, with the ultimate goal of leading a team to provide comprehensive infrastructure support for the company’s objective.

Requirements:

• Degree in Information Technology and preferably Cisco Certified Network Associate certification.
• Ideally 10 + years of hands-on experience in IT networking and infrastructure support.
• Demonstrate experience in people management, overseeing both managers and engineers.
• Proficiency in Cisco Networking and VOIP, Palo Alto, Fortinet, Windows Exchange, Windows AD, AD RMS, Sharepoint, SQL Server, SCOM, and SCCM.
• Strong leadership and people-management skills.
• Familiarity with major Cloud services such as AWS, Azure, GCP etc.
• Willingness to travel as needed.
• Team-oriented self-starter with resourcefulness, capable of working independently in a fast-paced environment.
• Experienced IT professional with a clear understanding of the industry.

Reg No: R1981018

BeathChapman Pte Ltd

Licence No 16S8112

We are looking for Service Engineers for commissioning, troubleshooting and repair of marine/ship propulsion equipment. Qualified candidates should have hands-on experience with assembly and repair of heavy mechanical equipment, and/or familiar with marine electronics and automation systems.

Responsibilities and Duties:

· Complete repair and installation work

· Perform Maintenance and service work

· Determine the extent of damage and repairs in case of warranty

· Identify the causes and undertake error diagnostics for propulsion systems with mechanical, hydraulic, pneumatic

and electrical components

· Carry out modifications with ease and confidence

You should be prepared to work in a shop environment, in shipyards or on board of ships.

International traveling in the region is required. You should be able to handle work situations under time constraint, acting as the on-site expert with our customers.

Suitable candidates should hold an engineering degree in the fields of mechanical, marine, automation and electronics or mechatronics engineering. Candidates with equivalent professional background will be considered.

Working Location: Tai Seng
Working Days:Monday- Friday 8am - 6pm

Duties and responsibilities:

• Provide L1/L2 support for office & stores infrastructure and retail application.
• Monitor daily operational IT problems and report to relevant party when necessary.
• Create and follow up tickets related to IT matters within business unit.
• Administration for email and D365 user
• Onboarding & offboarding new/ resigned staffs
• Involving D365 upgrade and deployment
• Ability to identify efficiently the cause of the reported incident.
• Maintain an Inventory of hardware/ software Licenses and keep it up to date with the changes take place as and when.
• Document IT support processes and procedures
• Provide support to e-Comm team on website and mobile app.
• Provide support to end user on reporting platform.
• To undertake any other related task/duty/assignment that may be given by the supervisors.

Requirement:

• Proficiency in MS Office Suite & SQL, PowerShell, batch scripting.
• Possess 1-3 years of experience in the D365 preferred and any POS applications.
• Familiar with service desk system.
• Experience in setting up new retail store is an advantage.
• Experience in the retail industry is an advantage.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A teamplayer with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision
• Working hours: Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The NUH Wellness Centre provides evidence based health screening services and primary care to our non-subsidized patients, including international patients.

We are seeking experienced physicians with a strong background in primary care to join us as Locums.

As a Locum, you shall be responsible for the consultation of both local and international patients for health screening at the NUH Wellness Centre. Your key responsibilities will include (not limited to):

• Physical Examination & History Taking

• Conduct pap smears for female

• Verify results in CPSS

• Medical review of results

• Provide referral letters

• Prepare medical reports

• Other medical services such as prescriptions, medical advices

Job Decription:

The Health Informatics Officer (HIO) will be responsible for supporting the Medical Informatics Office to manage clinical information systems that assist clinicians in decision-making and the management of patients. The HIO participates in activities required for successful design, implementation, maintenance and support of the clinical systems. The HIO will work closely with IT Project/Systems Team to buil and implement solutions that meet user requirements for clinical orders, medication administration and documentation.

Key Responsibilities:

• Represent uset to work with IHIS and vendors on design, UAT and implementation
• Assist in EMR project implementation
• Engage users in gathering information
• Train users in the use of Electronis Medical Records (EMR)
• Able to help IT configure electronics medical records (EMR)
• Implementing medical information systems
• Help to develop business continuity practices and processes, including downtime manual clinical operations
• Coordinate operations on the ground during system outages
• Engage Clinicians to improve awareness of medical informatics and explain informatics plan
• Engage clinicians to gather user requirement and feedback, including incorporating best practices into decision support
• Responsive to use needs and feedbacks
• Participate in the development and maintenance of e-training materials for clinical IT systems
• Provide secretarial support for all projects and meetings involving Medical Informatics group, including coordinating members, booking venues, writing minutes

Job Requirements:

• Bachelor Degree in any discipline
• Experience in Clinical Information System, IT project management and exeperience in healthcare environment would be an added advantage
• Comfortable to work with various stakeholders
• Able to work well independantly
• Possess good interpersonal, verbal and written communication skills

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Brief description of the Restaurant

Founded by four young professionals crazy about all things Japanese, Shukuu is a recreation and creative expression for every wow moment we had from our sojourns to Japan.

A trifecta of sublime foods, epic drinks, and of course - our authentic Izakaya ambience.

Job Descriptions

• Assist in taking food and drinks orders
• Assist in expediting food and drinks
• Ad-hoc duties as assigned

Job Requirements

• 1 year of experience in F&B

Benefits

• Following MOM regulation

Working hours

• 5.5 - 6 DAYS (44 HOURS A WEEK)

Job Info:

• Working Days: 5 days/week
• Working Hours: 10:30pm - 8am
• Location: Central

Job Description:

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Customer Service Officer (Fresh Graduates Welcome/ North)

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform
• Reproduce technical issues and dive into Datadog’s 400+ integrations
• Become demo certified and lead a three-pillar demo to customers
• Participate in product conversations with internal teams based on feedback from client interactions
• Train as a highly knowledgeable specialist in one or more Datadog product area(s)
• Work from a Datadog office 3 - 5 days per week

Who You Are:

• Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
• Experience in any of these or similar technologies:Kubernetes
  Docker
  Cloud (AWS, GCP, Azure)
  Linux
  System administration
• An engineer with previous technical troubleshooting and/or programming experience
• Self-motivated, detail-attentive, and have a desire for continuous learning
• A critical thinker who defaults to a client-centric approach
• An effective written and verbal communicator
• A tinkerer with some programming experience and a basic knowledge of Linux
• Able to work a rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

• Maintaining project reports.
• Maintaining all relevant expenditure for each project.
• Analysing project expenses and providing commentary.
• Report on project profitability to senior management.
• Work with multiples managers on headcount allocation & headcount cost allocation
• Work with the Project Management in preparing and processing project billings and revenue & cost projections
• Assist with day to day operations of the HR functions and duties
• Engage line managers in understanding their hiring needs, including job and task analysis to document job requirements and objectives
• Report on regular basis to stakeholders about candidate pipelining, talent mapping and effectiveness of recruitment plans

Qualifications:

• Highly analytical with strong attention to details
• Good with numbers
• Excellent oral and written communication skills
• Must be able to meet deadlines in a fast-paced quickly changing environment
• Proficient in MS Office

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

• MNC
• Monday - Friday: 8:30 AM - 5: 30 PM
• Location: Jurong East
• VB + Comprehensive medical insurance
• Annual Leave from 16 days
• Transport allowance provided (if drive)

Our client is a world leader in HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions.

Responsibilities:

• Engage in project design, including equipment selection and sizing, in alignment with customer specifications.
• Gain a comprehensive understanding of HVAC project scopes to facilitate bidding processes.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Coordinate with relevant stakeholders to prepare project proposals, submit and clarify tenders, and manage contractual documents. Maintain regular communication and follow-up to ensure projects adhere to budget, timelines, and requirements.
• Collaborate with the sales team to generate quotations and track progress for service retrofit projects.
• Source, liaise, and negotiate with suppliers and vendors for quotations and necessary provisions. Compile supplier quotations, assess quotes, and prepare cost sheets.
• Maintain records of estimates and unit costs for all projects.
• Create Bill of Quantity documents.
• Fulfill any other responsibilities as deemed suitable..

Requirements:

• Diploma in Engineering or Building.
• Possess essential experience and expertise in HVAC/ACMV.
• Exhibit familiarity with various HVAC system types and their components.
• Demonstrate proficiency in reading and understanding mechanical drawings and other construction-related documents.
• Showcase knowledge of commercial HVAC and Mechanical Contracting.
• Bring a minimum of 2-3 years of relevant experience.
• Display strong communication and negotiation abilities.
• Possess knowledge or experience in project management, which would be considered advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Our client is a global MNC in providing engineering solutions. Due to their current expansion plan, they are looking for a System Support Specialist to join their WMS Support Team, in hopes of developing the current high performing team. They are located in East area – easily accessible.

Duties of System Support Specialist:

• Specialize in warehousing with a primary focus on documenting and training in the Blue Yonder WMS configuration process.
• Designing and implementing processes.
• Provide global support and training for logistics operations while ensuring compliance with standardized procedures through process audits.
• Take ownership of managing process changes, including requesting IT changes and conducting user acceptance testing.
• Active participation in the WMS-TMS project core team for configuration and testing.

Requirements:

• Min Diploma in related study
• At least 3 year relevant experience in WMS Configuration, specializing in Blue Yonder system
• Comfortable with travelling arrangement

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

*We are looking for contract patient service associates to be outsourced to our clients*

Contract / Temp Patient Service Associate / Assistant

3 - 6 Months Commitment

Working Hours :

• Monday's - Friday's : 8:30am - 6:00pm
• 2 Shifts (Retail Hours)
• 3 Shifts (Including Overnight Shift)

Job Scope :

• Assist Doctors with duties
• Scheduling of Appointments
• Assist in performing physical exams of patients
• Help to check pulse and take temperature for patient
• Assist patients with mobility issues

Job Requirements :

• No experince needed
• Training will be provided
• Those with 1-2 years of experience will have advantage
• Able to start ASAP

All qualified applicants, please send in your resume to:

[email protected]

Manfred Ong ZhengJie (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Roles & Responsibilities

Customer Care Receptionist

• Performs receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complains via phone, email or general correspondence.
• Maintaining a high degree of patient care at the clinic, ensuring that patients have the best experience possible
• Managing office supplies such as dental products, stationery, equipment and furniture
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues
• Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.
• Administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirement:

• Experience in customer service or reception duties
• Demonstrates good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Candidate must be able to work on at least one weekend (Sat or Sun).

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

• Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
• Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
• Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
• Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
• Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
• Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
• Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered..

What we look for:

• Bachelor's degree in Engineering or a related field (or equivalent experience).
• Proven experience in technical sales, preferably in service agreements or a related field.
• Excellent communication and presentation skills.
• Strong negotiation and interpersonal abilities.
• Ability to work collaboratively with technical teams and clients.
• Self-motivated, goal-oriented, and able to work independently.
• Strong problem-solving skills and attention to detail.
• Willingness to travel as needed.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills