PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Chubb is seeking an experienced senior customer engagement and contact center engineer to join our growing global UC&C engineering team. The Sr. Customer Engagement Engineer is responsible for development, implementation and serviceability of Chubb’s contact center infrastructures and is the expert technical resource for contact center transformation projects.

The candidate embodies sound engineering principals and is highly collaborative, creative, problem solving, and technically curious. This position will drive strategic infrastructure initiatives and oversee engineering of transformation projects. This role will also assist in establishing operational support models, self-service tools, process automation, and proactive monitoring required for a scalable and highly available communication service.

This is a senior level technical role that requires executive presence and proven attention to detail, processes, and an engineering discipline of complex production enterprise environments. As a member of the broader Enterprise Infrastructure Services team, the candidate will have direct responsibility for diagnosing and resolving complex infrastructure issues and outages.

Ideal candidates will possess proficiency in the leading contact center technologies and delivery experience of complex hybrid infrastructures including telecommunications, public & private clouds, and on-premise contact centers.

Responsibilities:

• Architecture & engineering foundation: Understands the concept and execution of architecture and engineering in the development and deployment of Genesys, inContact, Cisco, Microsoft, and/or Avaya contact center solutions.
• End user service orientation and business acumen: Initiate and proactively engage projects in response to business requirements and strategic infrastructure projects. Leadership role in program initiatives and comfortable with strategy, finance, resourcing, and goal-oriented delivery.
• Program leader: Successfully lead large scale transformation programs that include complex integrations of many technology components from Cisco, Avaya, inContact, and Genesys. This includes the deployment of new voice, video, SMS, business chat messengers, and supportive technologies.
• Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
• Solution engineering all customer engagement & contact center infrastructure transformation services for voice & video solutions, designing global routing plans, software lifecycles, and overseeing operational departments processes and inventory.
• Contribute significantly to product design, documents, solution, development, DevOps, test plans and test execution
• Ability to comprehend and implement best practices for contact centers, analyze routine production problems and direct and implement corrective changes to reduce failures and improve redundancy and recovery.
• Develop operational process automation using efficient technologies & procedures for Move, Adds, and Changes telephony service.

Requirements:

• At least 8 eight years of relevant experience with Contact Center, ACD, IVR, WFM, and recording services including architecture design, configuration, implementation projects, and complex system integrations. Experience transforming distributed contact center systems into global technology standard
• Must be a self-starter with the ability to work independently and in a collaborative team environment. Proven track record in relationship-building and driving change in a matrixed work environment.
• Strong platform experience with leading collaboration technologies and certifications are a plus. Experience with the following: NICE inContact / Genesys PureCloud / Engage Cloud / Cisco Contact Center Enterprise / Avaya Contact Center
• Experience with global telecommunications providers, SIP trunking, and global routing and regulations.
• Understanding of cloud technologies such as Azure or AWS and knowledge of security best practices and regulations.
• Ability to manage multiple projects in a dynamic environment and experience with project delivery successes that include softphone, mobile workforce, and unified communications deployments.
• Understanding of the Agile development methodology, SDLC, and DevOps experience a plus for improved automation and operations
• Knowledge and experience with networking infrastructure (QoS, Routing, Packet Captures, DHCP, DNS, Active Directory etc.)
• Understanding of security infrastructure within the context of collaboration services (firewalls, VPN, key management, encryption, certificates, etc.)
• Strong ability to identify, understand and communicate business needs and application architectures for technical projects.
• Excellent communication and collaboration skills; ability to effectively communicate across all levels is required.
• Excellent written/verbal skills; ability to effectively communicate is required.
• Experience in understanding and communicating technical concepts to a non-technical audience.
• Bachelor’s degree or equivalent work experience recommended.

Job Description:

• Serve as a compassionate and understanding advocate for our international patients, providing personalized assistance throughout their treatment process.
• Facilitate communication between patients, their families, and healthcare providers to ensure a clear understanding of treatment plans and expectations. Provide guidance and support to the patients and their families with travel arrangements, visa applications, and accommodation.
• Coordinate with healthcare providers to develop comprehensive treatment plans that meet the needs of our international patients to ensure that patients receive culturally appropriate care, including scheduling of appointments, coordinating the tests and procedures, and facilitating communication between providers.
• Provide interpretation and translation services as needed to ensure that patients and their families fully understand medical procedures, diagnosis, and treatment plans.
• Ensure that patients receive high-quality care by monitoring and addressing any issues or concerns that may arise during the course of their treatment.
• Evaluate patient satisfaction through surveys and feedback and look at ways to improve our patient experience by implementing new processes, workflow that enhance the quality of care to our patients.
• Maintain accurate and up-to-date records of patient interaction and activities, as well as medical information and documentation.

Requirements

• Min Diploma / Degree in Nursing
• Min 2 to 3 years of nursing experience

Mon to Fri, office hours

Up to $4.5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Order Processing:

• Process sales orders in the ERP based on the sales order received.
• Ensure that the customers’ orders are processed in time. Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.

Customer service:

• Receive customers’ request, enquiries from phone calls, emails, face to face. Work with the operation team to provide information to address customers’ requests and enquiries. Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.

Invoicing and delivery:

• Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers. Sending delivery order and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore. Liaise with end users and Insurance company to process the insurance purchase/claims via the insurance portal.

Administrative tasks:

• Performs various administrative activities relating to processing orders, invoicing and data maintenance. Maintain proper documentation of the order processed for audit purposes.

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support exp

Salary range: $3K to $3.3K

Medical Device MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Service Crew

• Working Days: 5-6-5-6 work week
• Working Hours: 44hrs per week (opening hours 11am-12am)
• Working Location: MBS
  Salary: $2700 - $2900 + OT (after 44hours)

Responsibilities:

• Support and Supervise Outlet operations
• Manage customer queries in a timely and efficient manner
• Recommend menu to customer
• Take food order
• Any other ad-hoc duties assigned.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits:

· $2,200 higher

· 5 Days work week, 2 off days per week per duty roster

· Macpherson work location

Job Description:

We are seeking a friendly and customer-oriented Customer Service Associate to join our Sales & Marketing team. As a Customer Service Associate, you will play a crucial role in ensuring a positive experience for our customers.

Key Responsibilities:

Handle incoming phone calls and provide assistance to customers. Answer general inquiries related to our products and services. Greet customers as they arrive at the showroom. Check in customers and announce their arrival to the appropriate staff. Keep the showroom tidy and orderly. Provide customer hospitality, provide refreshments to customers during their visit. Create a welcoming and comfortable atmosphere.

Qualifications:

· Previous work experience as a receptionist or in a customer service role

· Customer-oriented with a high level of service attitude.

· Good verbal communication and social skills.

· Basic proficiency in MS Office and data entry.

· Able to commit to working weekends and Public Holidays, as per duty rota.

· Willingness to work in out-of-office locations as requested

We are hiring a Sales Admin for a 1-year contract, to be outsourced to various companies!

Job Description:

· Manages procurement coordination with vendors for logistics and transportation services, equipment like gas detectors and protective equipment, leased vehicles, laboratory related management services, air-freighting samples

· 3rd party invoice processing

· Monitoring of sales pipelines, demand forecast

· Raise billings and manage billing accrual process

· Analysis of sales and billing performance

· To maintain sales contract and procurement contracts register

· Provide reminders to team 3 months ahead on expiring contracts pending for renewal

· Performing data entry duties with regards to metrics, sales figures and other key data

· Pull reports and information from company system, and provide data and guides to help the sales team

· Take sales information and puts it into an easily readable format

· Coordinate meeting logistics, including reserving conference rooms, equipment setup, flight & hotel bookings and creation of presentations.

· Compile and edit presentation details from multiple people and sources

· Manage financial administrative tasks related to corporate card use and expenses and manage accurate processing of departmental invoices

· Exercise judgment and make decisions to promote smooth workflow and prioritization

· Ensure that internal and external client demands are met

Requirements:

· Degree holder, preferably in Business Administration, with a minimum 5 years working experience.

· Ability to work independently, and able to collaborate in a team.

· Approachable and demonstrates willingness to support.

· Clear communication skills (verbal and written) and able to manage interfaces with other departments.

· Organized, detail oriented, and has analytical abilities.

· Process oriented, adaptable, reliable and flexible.

· Proficient with Microsoft Excel and PowerPoint.

· Prior experience in sales administration and proficiency in Microsoft CRM, SAP systems is advantageous.

Apply now by sending your resume to [email protected],

or call Chloe at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Position title : Service Crew
• Location: Bugis
• Working days : 6 days ; 7:00am -3:00pm (based on schedule)
• Salary : $ 2,000 - $ 2,200

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Technology, Corporate Data and Analytics Services (CDAS), you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides technical and functional support to all end users within CDAS

• Investigates the issues raised by researching for similar incidents, learning the data model and checking the data and service logs

• Leverages data analytics and reporting skills (Qliksense, Tableau, Alteryx, ServiceNow, etc) to identify issue trends and solutions to top-talkers

• Organizes meetings with the users to understand the issues they are facing when using our technology services

• Provides feedback and reports to technology teams and product owners on application requirements, helping to prioritize fixes and liaise with end-users for acceptance after researching and diagnosing bugs

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assists in the monitoring of production environments for anomalies, addresses issues, and drives evolution of utilization of standard observability tools

• Identifies issues for escalation and communication, and provides solutions to the business and technology stakeholders

• Analyzes complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 3 years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud i.e. AWS, Unix

• Proficient in observability and monitoring tools and techniques

• Strong communication skills (both written and verbal)

• Customer focused and service oriented, with a proactive customer approach and dedication to providing best of class service at all times

• Experience with ticketing systems, such as ServiceNow and Jira Service Desk

• Experience with database queries and MongoDB

• Awareness and exposure to change management methodologies and best practices

• Awareness and exposure to systems development practices and methodologies

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Working understanding of public cloud

• Knowledge of banking products and interest in the finance world

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=14710e50b1d8e56455fae4e4bf09d28d

We are hiring Temp Customer Service Coordinators/Officers to be outsourced to healthcare organizations in Singapore!

Job Description:

• In charge of registration of patients

• Scheduling of appointments

• Assist patients with the self-registration

• Attend to patients' enquiries and needs

• Handling of phone calls and ad-hoc admin duties

Requirements:

· Min N/O levels and above

· Candidates with customer service experience are welcome!

Apply now by sending your resume to [email protected],

or call Chloe at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Descriptions

• Spreading the Mala Love: Welcome guests, take orders, and share your knowledge of our fiery flavors and customizable options.
• Serving with Sizzle: Deliver steaming bowls of mala goodness, ensure tables are spic and span, and anticipate guest needs with a smile.
• Mala Master Multitasker: Assist with ingredient refills, lend a hand in the kitchen as needed (chopping veggies, prepping ingredients), and embrace the hustle and bustle of a busy restaurant.
• Teamwork Makes the Dream Work: Collaborate with our kitchen and service team to keep the mala magic flowing smoothly.

Job Requirements

• O Levels and Above: We welcome applicants with O Levels or higher qualifications.
• Language Skills: Ability to speak basic Chinese and English is preferred as you'll be working with a diverse team. Those comfortable in a Chinese-speaking environment are especially welcome.
• A Zest for Customer Service: You're passionate about providing exceptional service and making every guest feel like family.
• Mala Obsessed (Or Willing to Learn): You love mala or are excited to dive into the world of spicy cuisine.
• A Team Player with a Can-Do Attitude: You're a positive, energetic individual who thrives in a collaborative environment.
• Adaptable and Willing to Help: You're a flexible multitasker who's always ready to pitch in where needed.

<Bonus Flavor:>

• Previous Restaurant Experience: A plus, but not required – we're happy to train enthusiastic individuals!
• Food Hygiene Certificate: A plus, if you do not have no worries. We will send you for course!

Benefits

• A Fun and Rewarding Environment: Work with a team that shares your passion for food and hospitality.
• Meal Perks: Enjoy delicious staff meals during your shift – try all the mala you can handle!
• Opportunities to Grow: We're a growing company with opportunities for advancement.

Working hours

• 10:00 to 21:30 will be 1.5 h break
• 10:00 to 21:00 will be 1 h break
• 11:00 to 22:00 will be 1 h break
• 10hours per day / there is 5 day work week, 5.5 and 6 days

Job Descriptions

• Oversee and coordinate fine dining service operations during shifts
• Uphold and demonstrate highest standards of Italian fine dining etiquette and service
• Train junior staff in fine dining service techniques and wine knowledge
• Handle sophisticated customer inquiries and special requests with grace
• Assist in wine service and food-wine pairing recommendations
• Maintain immaculate cleanliness and organization of the dining area

Job Requirements

• Excellent communication skills with a refined and professional demeanor
• High energy and positive attitude, with a passion for hospitality
• Strong team leadership skills
• Ability to work in shifts, including weekends
• Knowledge of Italian cuisine, wine, and fine dining service protocols
• Adaptability and quick problem-solving skills in a luxury dining environment

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work week

As a L1 Application Support Engineer, you will play a crucial role in ensuring the smooth operation in supporting the operation in smart nation projects.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm)

Working Location: South

Salary Package: Up to $4K + AWS + Attractive Employee Benefits

Key Responsibilities:

• Lead a team of application helpdesk agents, providing guidance, support, and mentorship.
• Provide advanced technical support for various applications, including troubleshooting and resolving issues.
• Utilize tools such as Jira and ServiceNow for ticket management and workflow automation.
• Coordinate with other IT teams to resolve complex issues and improve support processes.
• Develop and maintain documentation for troubleshooting procedures and support processes.
• Monitor and analyze helpdesk performance metrics to ensure high levels of customer satisfaction.
• Conduct regular training sessions for helpdesk agents to enhance their technical skills and knowledge.
• Serve as the escalation point for unresolved technical issues.
• Involve in the creation and processing of SOP.

Requirements:

• Diploma in computer science or information technology field or related field.
• Minimum 4 years of proven experience as a Application Helpdesk Agent or in a similar role.
• Experience in application support, Jira, ServiceNow, or similar tools.
• Good to have both web and mobile application support experience

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data not required at this application stage.

• To withdraw consent, email [email protected].

• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Maeve Wong - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Role:

This is a full-time, onsite, Corporate Support Officer (CSO)-Receptionist Role in MOE Junior College. If you are selected,

You will work closely with Admin Manager (AM) and School Leaders (SLs) in an MOE Junior College (nearest MRT- Tan Kah Kee & Sixth Avenue) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

Corporate Support Officer (CSO)-Receptionist Duties

Main duty: Receptionist at General Office

Other administrative duties include:

1. Scans and goes through e-mails & mails and disseminates it. Key mails into system for tracking purposes.

2. Update leave and Medical Certificates (Education Officer & Executive and Administrative Staff) on the glass board (Staff Movement)

3. File leave & MC for EO & EAS.

4. Giving out forms to new contract staff/faxing over monthly attendance to employment agencies.

5. Helping out with testimonials

6. Distribute i-exam registration slips & Giro Option forms

7. Helping with Progress reports

8. Printing labels for staff trays (half yearly)

9. Giving out Ties and T-shirt to new staff (ad hoc)

10. Preparing name tanks for visitors and guests, printing of signage for school events (ad hoc)

11. Matching of e-invoices to AORs as and when required (ad-hoc)

12. Preparing vouchers & coupons (ad-hoc)

13. Call students for payment or information (ad-hoc)

14. Data-entry related to Finance matters (ad-hoc)

15. Update suppliers’ database (ad-hoc)

16. Assist Year Heads in Junior High & Senior High (JH & SH) Open House

17. Assist in Events

18. Temperature taking for contract workers, visitors and students when necessary

Job Requirements:

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office

d. Candidate with school working experience.

e. Qualification: Full GCE O Level certificate or its equivalent

f. Able to work in a fast paced environment

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23S1986

EA Personnel No.: R23118941 (Gandhi Ponmathi)

Summary:

Contract Period: From 1 December 2024 TO 30 November 202

Working Hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 minutes lunch break

• Fridays: 7:00am to 3:30pm, inclusive of 30 minutes lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with, MapleBear Labrador, an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

First Konnection > Here to Help!

We are the authorized Education Recruitment Specialist for this role, First Konnection (https://www.firstkonnection.com/) is dedicated to providing you with a stress-free and convenient application experience. We work closely with the employer to ensure that your application is handled with the utmost care and attention.

• Simplified Process: We take care of the details, allowing you to focus on what matters—demonstrating your expertise and passion.
• Direct Communication: Receive timely updates and clear guidance, knowing that your application is in trusted, expert hands.
• Tailored Support: Benefit from personalized advice and assistance throughout the process, ensuring a smooth and successful journey from application to interview.

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Support and uphold the mission and core values of the organization.
• Enhance the organization's capacity to deliver services effectively.
• Establish partnerships and collaborations with other organizations.
• Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.

Requirements:

• Degree in Psychology or equivalent
• At least 3 years of leadership experience in youth sector.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

We are looking for a Customer Success Manager who is responsible for monitoring and managing the delivery of Managed Security Services. You shall establish and sustain close engagement with key stakeholders and follow through any issues and service improvement opportunities highlighted at service review meetings with internal cross functional teams.

Responsibilities:

• Build and maintain a trusted advisor status, in partnership with the SOC and other cross functional teams providing the Managed Security Services.
• Contribute to regular service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co-ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams through to resolution and attend any escalation meetings, if required.
• Ensure that appropriate Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Excellent team and relationship building skills.
• Strong presentation and communication skills.
• Experience in handing customer queries tactfully, ensure customer satisfaction, retentions and engagement.

Work location: Ang Mo Kio

Responsibilities:

• Ensure third-party vendors meet service requirements.
• Oversee vendors for services like calibration, maintenance, and repairs.
• Provide metrology services, ensuring tools are properly calibrated and maintained.
• Respond to service requests from lab users quickly.
• Recommend and manage inventory of critical equipment parts and supplies.
• Maintain stock of consumables and chemicals.

Requirements

• Min Diploma in any engineering courses
• Min 1 year of any Service Maintaince / Calibration exp

Lifescience MNC - Jurong East

Office hours Mon to Fri

Up to $3K

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
• Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
• Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
• Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
• Analysed, troubleshot, and diagnosed problems and provided prompt repair and solutions.
• Installed, configured, and tested equipment on specialized platforms.
• Engaged in first-level support for customers requiring routine support and troubleshooting.

Requirements

• ITE/ Diploma in Engineering
• Able to commit to OT and 24/7 Standby

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

· Manage invoicing.

 Achieving quality service & maintaining good customer relations

 Attend to all complaint/feedback related to customer issue.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

1. Job Purpose

To deliver outstanding and professional service to Bank’s Wealth segment customers who visit Bank’s Centres (MBFC, Ngee Ann City, Siglap) for their banking needs.

To ensure a seamless and differentiated customer journey for our Wealth customers with the intent to deepen customer relationship and business sustainability.

2. Key Accountabilities

• First Touch (Face of Bank) to receive and welcome customers.

• Digital Advocate to educate customers to bank digitally

• Drives Service Excellence focusing on customer satisfaction-

customer wait time, problem resolution, customer feedback and error

rates.

• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, Digi-banking and cards related request

etc.

• Collaborates with team members and working partners for problem resolution.

· *Staff will be assigned to a main centre but subject to relief other bank branch Centre when the need

· Lively/Bubbly

· Keen to learn

· Digitally Savvy

· Provide service with a smile

· Customer service experience or are customer facing would be preferred

We are Expanding! Julia Gabriel Centre is looking for dynamic, engaging, committed and passionate Educators to join its big family. Why join us? Julia Gabriel Centre provides a positive, warm, friendly, work-life balanced environment with flexible work hours at various locations. We work with our teachers on developing their knowledge and skills to bring out their best talents.

Roles & Responsibilities

• Plan, prepare and teach classes in accordance with Julia Gabriel Centre’s methodology and Reading & Writing programme requirements
• Provide high quality, interactive and engaging literacy lessons
• Adopt positive guidance techniques and strategies at all times
• Communicate with parents and provide constructive feedback in line with the programmes’ requirements
• Attend in-house training sessions provided for curriculum related matters and professional development

Required Qualifications & Experience:

• Bachelor’s Degree in Teaching, Education, English, English Literature/ Linguistics, Diploma / Degree in Early Childhood Education or NIE teacher qualification preferred
• Minimum 2 years experience in teaching nursery, preschool and/or kindergarten levels preferred.
• English graduates with teaching experience will be considered
• Excellent command of spoken and written English.
• Energetic, enthusiastic, creative, good team player
• Good communication, interpersonal and classroom management skills
• Enjoy working with children from ages 3 to 6 years old and/or 7 to 12 years old
• Candidates with experience teaching preschoolers in reading and writing programmes will have an advantage

Interested candidates, please send your detailed resume with expected salary online. Only suitable candidates will be contacted.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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