Specific Responsibilities:

- Conduct home visits to deliver psychoeducation, support, and care coordination services to clients and caregivers.

- Assess patients' medical, psychological, social, environmental, and vocational needs.

- Collaborate effectively with a multidisciplinary team, including allied health professionals, doctors, and nurses.

- Provide psychological expertise during multidisciplinary meetings.

- Facilitate training sessions for team members and caregivers as needed.

- Execute projects and responsibilities assigned by the supervisor or Head of Department.

General Responsibilities:

- Develop and implement care management tools to enhance patient coordination.

- Identify areas for improvement within the department and hospital, recommending actionable changes.

- Assist in preparing reports and maintaining necessary statistics.

Job Requirement:

- Registered Nurse with valid certification from the Singapore Nursing Board.

- Possess a Registered Mental Nurse (RMN) or Advanced Diploma in Mental Health, or relevant qualifications in social work, counseling, or psychology.

- Minimum of 3 to 5 years of experience in psychiatric settings (e.g., Community Psychiatric Clinic, Institute of Mental Health) preferred.

- Strong passion for community work and supporting individuals with mental health disorders.

- Excellent organizational, interpersonal, communication, and writing skills.

- Proficient in computer literacy, including MS Office and other relevant software.

- Familiarity with the healthcare environment and mental health services.

- Ability to multi-task, work independently, and collaborate effectively within a team.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Company description

GPA Dental Group has established since 1995. With 2 central locations in Parkview Square and United Square.

GPA Dental Group employs the latest dental technology to provide safe, comfortable and effective treatments for patients. Team GPA strives to utilize the technology available for one purpose - patient's well being.

Job description

- Looking for front desk personnel.
- Able to work weekends. With 2 weekdays off.

- 2 working shifts: 9am to 6pm / 12pm to 9pm.

Industry: Health Care

Job Description

• Support and manage day to day sales operation.
• Processing of quotation, sales order, purchase order, delivery order and invoicing
• Support the generation of sales either by cold calling or of incoming queries from different platform
• Assist in providing effective solution that fit clients’ requirement.
• Keep close connection with clients as required
• Perform project coordination, ensuring project go as plan and on schedule.
• Work closely with internal teams
• Support the preparation & submission of relevant reports and documents.

Job Requirement

• Diploma in any relevant discipline.
• Work experience in sales administration / support function
• Computer literate with good knowledge in Microsoft Office
• Team player with good communication skills
• Customer service oriented

The Food Services Server is responsible for delivering exceptional dining experiences by providing prompt, friendly, and efficient service to customers. This role involves taking orders, serving food and beverages, and ensuring the cleanliness and organization of the dining area. The Food Services Server works closely with kitchen staff to ensure orders are accurate and served in a timely manner, maintaining high standards of customer satisfaction.

Key Responsibilities:

• Greet customers and assist them in selecting menu items.
• Take and accurately process food and beverage orders.
• Serve meals and drinks to customers promptly and courteously.
• Ensure cleanliness and proper setup of dining areas before and after service.
• Handle customer inquiries and complaints professionally and efficiently.
• Adhere to food safety and hygiene regulations.
• Assist with restocking supplies and maintaining an organized work environment.
• Collaborate with team members to ensure seamless service delivery.

Skills and Qualifications:

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Attention to detail and excellent organizational skills.
• Customer-focused with a positive attitude.
• Prior experience in food service or hospitality is an advantage.

This role is ideal for individuals passionate about hospitality and committed to providing outstanding customer service.

The Job

Candidate will be responsible to Provide supervisory and administrative support plus management support of transport service. Carry out specialised transport services and non-emergency health care for clients requiring transportation to and from medical facilities, nursing homes and their residence

Responsibilities:

• Undertake the duties of driver
• Load and unload residents/clients to the trolley or wheelchair and onto the transporter
• Maintain the cleanliness and road worthiness of the transporter through daily checking of vehicle(s) performance of minor maintenance tasks on assigned vehicle(s) as required
• Complete daily equipment checklist before duty starts
• Maintain cleanliness and optimal condition of the transporter
• Maintain proper records of the patients and service provided
• Participate in Charity Events
• Other Ad hoc Duties assigned

Requirements

• Minimum GCE 'N' or ‘O’ Level
• First aid and CPR trained
• Valid class 3 driving licence
• 1-3 years of experience preferred
• Previous experience as a paramedic/medic an added advantage
• Good interpersonal skills with the ability to relate well to people of all levels
• Ability to work independently as well as a good team player
• Ability to speak a few languages or dialects will be an added advantage
• Able to respond effectively and efficiently during an emergency
• Enjoy working with volunteers

• Position : Airfreight Operations Assistant – Up To $3,700 - Changi Airfreight Centre
• Location : East – Changi Airfreight Centre
• Working hours: Monday to Friday | 9am to 6pm | Alternate Saturday 10am – 1pm**
• Salary (commensurate with experience) : Up to Basic of $3,700 + Variable Bonus + Performance
• Incentives + 14 Days Annual Leaves + Birthday Leave + Medical Benefits
• Duration : Permanent
• Industry : Freight Forwarding

Main Responsibilities:

• Manage the end-to-end process of airfreight shipments, ensuring timely and efficient delivery from origin to destination.
• Oversee and preparation and execution of Master Air Waybills (MAWBs) and House Air Waybills (HAWBs) for both direct and consolidated shipments.
• Declaration of permit and other documents required.
• Regulatory Compliance: Ensure all air freight activities comply with relevant laws, regulations, and industry standards, including customs procedures and international trade laws.
• Maintain strong relationships with clients, addressing inquiries and resolving issues related to air freight services to ensure customer satisfaction.
• Identify opportunities to enhance operational efficiency and implement best practices in air freight management.
• Manage billing and closing of shipments, ensuring accuracy and timely completion of all financial transactions related to air freight operations.

Requirements:

• Minimally O Level with at least one year of experience in air freight operations.
• Proficiency in logistics software and systems.
• In-depth understanding of air freight regulations, customs procedures, and international trade laws.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Open to immediate starters

5-day work week, across Monday to Sunday

8:30 AM to 5:30 PM / 12:30 PM to 9:30 PM

Central area - Clarke Quay

Join Our Team: Customer Engagement Specialist (Immediate to August 2025)
Opportunity for Renewal Based on Performance & Business Needs

Are you a problem-solver who thrives on providing exceptional service? We’re looking for a dynamic Customer Engagement Specialist! If you’re skilled in handling customer interactions and passionate about continuous improvement, this.

Key Responsibilities

• Manage 30-60 incoming calls daily, with mailbox inquiries, ensuring prompt and effective follow-ups.
• Address escalations and complaints professionally through service recovery calls to deliver positive outcomes.
• Contribute to raising service standards and quality through feedback and improvements.

What We’re Looking For

• Singaporean, with a minimum qualification of a Diploma or A-Levels.
• Experience in call centers, direct sales, or customer-facing roles .
• Strong skills in handling escalations and de-escalating complaints.
• Proficiency in Microsoft Excel, PowerPoint, Word.
• Good communication skills to engage with internal and external stakeholders.

What You’ll Gain

• Be part of a performance-driven team.
• Develop your customer engagement and problem-solving skills.
• Opportunity to contribute to service improvements.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/10244

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Benefits:

• UP TO S$7,500 basis + AWS + variable bonus
• 5 days work week(Monday to Friday, 9am to 6pm)
• Company’s medical insurance coverage
• Up to 18 days of AL for first year

Job Description:

This is a full time role for a Finance Manager located in Senoko Drive. Our client is creating a new and sustainable way of supplying fresh fruit and vegetables to Singapore and you'll be responsible for supports the Head of Finance in managing the organization's financial operations, including budgeting, forecasting, reporting, and compliance. Key responsibilities include financial planning and analysis to optimize costs and improve efficiency, overseeing accounting functions, and ensuring compliance with regulations. The role involves monitoring cash flow, preparing financial statements, and offering insights to guide business decisions. The Finance Manager collaborates with senior management on strategic planning, evaluates financial risks, and drives process improvements. Additionally, the role includes leading the finance team, ensuring tax compliance, maintaining internal controls, and managing relationships with auditors and financial stakeholders.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field (CPA preferred).
• 10 years of experience in finance or accounting roles, with 5 years in a leadership position.
• Strong understanding of financial principles, budgeting, forecasting, and financial analysis.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

WhatsApp me @ +65 8882 1834 for a prompt response to your enquiry!

Charmaine Soh Rui En | Reg No.: R24122333

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Responsibilities

• To perform radiographic examinations including MRI, CT, General X-Ray, Ultrasound etc and any other imaging modalities that you are accredited to perform and produce images of diagnostic quality for radiological reports with due regard to patient welfare, clinical responsibility, radiation protection and effective use of technology.
• Reporting of all the radiographic examinations performed.
• In charge of upkeep and maintenance of the imaging modalities that you operate, including weekly & monthly quality assurance tests, keeping records of all services performed by vendor.
• Maintenance of inventory and ordering schedule for consumables.
• Record keeping of the number of radiographic examinations performed.
• Assist the Medical Director and the Radiologist in the research works carried out by the Centre for publication in medical journals.
• Complying with all directions of the Senior Management and use your best endeavor to promote the interests of SMSC and such related medical facilities and its related companies.
• Ensuring that you keep current all required certifications, licenses or other authorizations required for the performance of their obligations hereunder;
• To conduct oneself with utmost professionalism and diligence in best interest of Company and such related medical facilities and its related companies.
• Any other ad-hoc duties as assign by the Centre Manager or management.

Requirements

• Diploma/Degree in Radiography or Medical Imaging Science.
• AHPC registration.
• Minimum 3 years of relevant experience.
• 5.5 working days

Assume a challenging and rewarding role in driving infrastructure excellence at an iconic organization. Your unique talent and skills will enable you to make a lasting impact.

As an Infrastructure Engineer I, Application Support at JPMorgan Chase within the Chief Technology Office (CTO) - Identity & Access Management team, you apply baseline technical knowledge to assignments aligned to you. The assignments may consist of parts of a single technical area, application, software, or technical methodology within the infrastructure engineering discipline.

Job responsibilities:

• Takes detailed directions from team leaders to analyze data and systems and conduct problem solving

• Supports discussions with team and peers on technical matters relating to platforms, servers, and networks

• Uses JPMorgan Chase practices, procedures, and operating standards to guide decisions with regular oversight

• Considers baseline upstream/downstream system and technical implications

• Tackles routine technical tasks and issues such as collecting, analyzing, and monitoring data in test and production

• Adds to team culture of diversity, equity, inclusion, and respect

• Develops solution to automate manual & operational task

• Contributes to root cause analysis and post-mortem to identify and eliminate gaps and improve service

• Manages the availability, performance, incident & change management

• Engages with the engineering team throughout the product/application life cycle to help build for reliability

Required qualifications, capabilities, and skills:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related disciplines

• Minimum 1 year of experience in a support and/or development role

• Baseline knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling and resilience performance assessments

• Ability to execute basic solution design, development, and technical troubleshooting

• Ability to articulate technical and non-technical information and understand when to escalate issues

• Basic knowledge of one specific infrastructure technology and basic programming languages (e.g., Scripting, Python, etc.)

• Basic knowledge of cloud infrastructure

• Interest about modern technologies and familiarity with industry-wide technology trends and best practices

• Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

• Experience with Public Cloud offering related to compute, storage, networking, messaging, automation (CloudFormation, Terraform, etc.) and data

• Ability to provide occasional weekend support as part of the shift rotation (part of the global team who provide 24x7x365 coverage)

Preferred qualifications, capabilities, and skills:

• Experience with Agile and full software development life cycle disciplines

• Experience with CI/CD pipeline and testing framework

• Familiarity with AWS Cloud

• Experience with Application support activities in Monitoring and troubleshooting the issues

• Experience with Infrastructure activities like application setup and maintain across multiple datacenters

• Experience with system administration in Linux and/or Windows platforms

• Experience supporting End-User issues via ticketing systems (e.g., ServiceNow, Jira)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b28e89c87f0bf9988afeba57d594210c

About the role

We are seeking a Centre Manager to oversee the operations and growth of our new I Can Read centre in Alexandra. As the Centre Manager, you will be responsible for overseeing the smooth running of our centre, while also identifying new opportunities to expand our offerings and reach.

Key Responsibilities

• Overseeing the administration of the centre
• Manage the day-to-day operations of the centre, including student enrolment, enquiries, assessments, registration etc
• Scheduling classes to ensure optimal usage of resources (classrooms, teachers, materials etc.)
• Planning for centre growth, including implementing marketing strategies to attract new students and promote the centre's services
• Manage the centre's finances, including budgeting, invoicing, reporting etc. Ensure conformance to education regulations and government requirements
• Establish excellent rapport with parents, children and the teachers
• Responsible for maintaining professional appearance of the centre and staff, cleanliness and safe operations

The Candidate to have the following traits

• Excellent interpersonal and communication skills (spoken and written)
• Proactive with good organizational skills and time management
• Kind and nurturing approach when interacting with children
• Adaptable and keen to work in a fast-paced environment

Requirements

• Minimum diploma or above
• Fresh graduates are welcome to apply (experience in Education, Retail or any other customer centric industries is an advantage)
• Proficiency in Microsoft Office and knowledge of ERP software

Working hours

• Wednesday to Friday from 1pm to 9pm
• Saturday and Sunday from 9am to 6.30pm

If you are passionate about education and ready to make a meaningful impact, we encourage you to apply for this exciting opportunity. Submit your application or send your resume to 96328472.

What You Will Do:

The Senior Player Support Specialist serves as a crucial support and escalation point within the customer service team, handling specialized and complex issues, coordinating cross-departmental resources, and providing professional support for specific modules. This role requires deep knowledge of the gaming industry and strong problem-solving skills to ensure that player issues are resolved quickly and effectively.

• Manage and resolve escalated issues within specific modules (including game systems, content, quality assurance, payments, account management, compliance, etc.), particularly those requiring in-depth technical or knowledge-based support
• Provide daily support and technical consultation to the collaborative team, ensuring they can efficiently address player issues and needs
• Monitor and compile common issues reported by players and assist in maintaining the internal knowledge base for the support team
• Identify areas for optimization and potential risks in workflows, assisting the team in improving processes to enhance the overall efficiency and service quality of the player support team

What We Are Looking For:

Language Proficiency:

• Proficient in English.

Experience and Skills:

• At least two years of experience in game customer service or technical support, with experience in specific customer service modules such as payments, compliance, or quality assurance preferred
• A deep understanding of the gaming industry with extensive gaming knowledge, particularly familiarity with Genshin Impact, Honkai: Star Rail, and Zenless Zone Zero is a significant advantage
• Strong problem analysis and resolution skills, capable of independently handling complex issues

Personal Attributes:

• Excellent communication skills and a strong spirit for team collaboration
• High resilience to stress, capable of maintaining efficiency in a demanding work environment
• Detail-oriented, and responsible, with a strong customer service mindset and a continuous improvement attitude
• Ability to manage multiple tasks and work efficiently in a fast-paced environment

Working Conditions:

• Ability to work in a fast-paced environment
• Flexibility to work in shifts, including weekends and holidays when required

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

Reporting to the Front Office Manager, the Service One Manager is a section manager who is responsible for the management of all inbound calls of the Hotel, including the setup, maintenance and improvement of all telephony and its related systems.

Our Expectations:

• Supervises a team of Guest Service Ambassadors (GSAs) whose primary role is to answer all inbound calls from our in-house and external guests.
• Ensure that all GSAs are well trained and equipped with the necessary product and service knowledge, allowing them to respond to all queries in an expeditious manner with accurate up-to-date information.
• Train and guide GSAs to answer calls in a professional manner, using the appropriate verbiage and tone of voice befitting of our Hotel's brand standards.
• Actively monitor all calls for efficient call handling, ensuring minimal dropped calls. Analyse call statistics and recommend action plan for better call management. Identify gaps and work closely with the Learning & Development section to identify training interventions to bridge performance gaps.
• Ensure that all emergency messages and announcements are relayed in a timely, efficient and calm manner in order to ensure the safety of all guests.
• Update and maintain the Hotel's contact and/or emergency contact list ensuring currency of records.
• Document and alert Management of any risk that may become apparently while handling incoming calls.
• Work closely with Duty Managers and Front Office Manager to escalate and/or feedback any guest issues for immediate attention.
• Report any defects via the work order management system (StayPlease) in accordance with the Standard Operating Procedures.
• From time to time, may be required to assist to cover Front Desk operations. Where needed, to also assist to take In-Room Dining (IRD) orders for our guests and coordinate the order with the IRD Service and Kitchen team. Also assist to take Dining Reservations for our Food & Beverage outlets.
• 
  

We are looking for a self-motivated individual with excellent interpersonal and communication skills. You enjoy interacting with others through the phone and takes pride in coaching a team for excellence.

If you have at least five years of supervisory work experience with knowledge of OPERA Cloud, StayPlease and Telephony System, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

• Foster a nurturing and inviting atmosphere where infants can feel safe and secure.
• Embrace the principles of 3Rs (Respect, Reciprocal, Responsive) when interacting with infant.
• Promote age-appropriate and holistic development through engaging and stimulating activities.
• Prioritise the safety and hygiene of all children.
• Enjoy working collaboratively within a team and independently.
• Maintain effective communication with parents and actively engage in parent discussion groups.

· Job Requirements:

• Minimum with a Higher Certificate in Infant Care(HCIC), Advanced Certificate in Early Years (ACEY), Certificate in Infant/Toddler Care + Early Years Development Framework (CITC+EYDF)
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Min 2 years experience

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education or relevant
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Key Responsibilities:

• Design, develop, and maintain applications aligned with business requirements.
• Perform analysis, debugging, and troubleshooting to ensure system functionality and performance.
• Create and execute SQL and PL/SQL scripts for application development and data processing.
• Utilize Unix scripting for automation, monitoring, and other operational tasks.
• Schedule, monitor, and manage jobs using Control-M or similar batch scheduling tools.
• Collaborate with cross-functional teams to gather and analyze requirements.
• Deliver high-quality solutions within defined timelines.

Required Skills:

• Proficiency in SQL and PL/SQL development.
• Strong hands-on experience with Unix shell scripting.
• Experience with Control-M for job scheduling and monitoring.
• Excellent problem-solving skills and ability to debug applications and processes.
• Familiarity with financial services domain is a must.
• Strong communication and interpersonal skills to work effectively in a team.

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:
Your job duties may involve:

• Fixed Asset Accounting (Finance): Fixed Asset Management, supporting in year-end audit, and donated funds management.
• Audit Administration (Admin): Checking of documents, preparation and verification of data and audit reports, collation of forms
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Training Administration: Support in Course Administration, designing of electronic digital mailers, data collation and analysis, organising focus group discussions.
• Research: Assist in performing research administrative duties such as conducting focus group sessions, data analysis, and present findings and provide recommendations.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education / Accounting or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with strong interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Role Summary

The "SWIFT Service Bureau" (SB) group was created within the "IT Run" (IDS RUN) service to enable our client to be compliant as an official SWIFT Service Bureau. Its purpose is to perform tasks related to the production environments of all areas relating to the SWIFT and SIC/EUROSIC networks, including in particular application management, monitoring and 3rd level support.

Main Responsibilities

• Shares responsibilities with other actors in the Service Bureau team and acts as a backup when the expert of his domain is absent.
• Look after the service during Asian business hours.

Analysis, development and evaluation activities:

• Performs technical studies for the management of applications and for the realization of projects according to the norms and standards in force and respecting the established schedules.
• Follows the progress of the various projects and provide the progress of these projects.
• Must be able to explain the discrepancies and propose solutions to remedy them.
• Able to make an accurate and rapid diagnosis of the malfunction, then find the best way to remedy it.

Organisational, management and implementation activities:

• Ensures the good performance of the applications.
• Provide technical support with business and operations teams.
• Maintains and ensures the continuity of all SB’s applications.

Communication, contact, animation or sales activities:

• Develops and updates its level of technical expertise following contacts with specialists (office automation engineering, technical relationship with suppliers, contact with publishers or publishers' websites) and/or analysis of documents/products.

Financial and control activities:

• Organize the acceptance tests and production go live. May participate in the documentation and training of customer users.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 4 years of experience in SWIFT related products and financial messaging.
• Knowledge of the role of integration engineer.
• Knowledge of SWIFT formats and messaging flows, management of application environments, techniques and infrastructure, tools around the technical support of applications in production.
• Sense of service to be rendered, rigor and pugnacity.
• Sense of customer service.
• Sense of responsibility and expertise in the technologies for which he/she is responsible.

Technical Skills:

• SWIFT FIN/FILEACT/INTERACT, SIX.
• XML:ISO2022.
• Database (PostgreSQL, MySQL, Oracle).
• Others: Webpshere MQ, Cryptography, Linux, Shell scripting.

Mandatory Skills

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
  Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
  Lead, promote, and influence vision for the successful development of department.
  Create strategic plan, goal setting and measurement system for overall growth of the department.
  Conduct and deploy volunteers for home visits for AMS members.
  Prepare monthly report on the progress of Volunteer Engagement.

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
  Oversee the day-to-day operations of the eldercare programme, including budgeting, staffing, and resource allocation.
  Recruit, train, and supervise AMS team to ensure the provision of quality care services.
  Organiseand facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
  Explore avenues for the expansion of the AMS with external parties.
  Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
  Gather and prepare supporting documents for government agencies submissions.
  Work with CRM vendors to ensure accurate integration of data.
  Maintain accurate records, prepare reports, and document programme activities and outcomes.
  Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
  Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
  Support the team and Executive Director as necessary.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At least 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

Salary

You will be a key contributor to our AWS Cloud migration project, responsible for designing, implementing, and maintaining seamless integrations between various software applications, components and systems. Your expertise in application integration using OSB and AWS Cloud services will play a key role in ensuring the success of our migration efforts.

• Design, develop, and implement integration solutions for applications migrating to the AWS Cloud platform.
• Prepare detailed migration plans, timelines, and risk mitigation strategies.
• Collaborate with cross-functional teams to understand business requirements and implement effective integration strategies.
• Work closely with the migration team to execute the migration of applications to the AWS Cloud.
• Create and implement APIs to facilitate communication between applications and services.
• Ensure API designs adhere to best practices for scalability, security, and performance.
• Collaborate with team members to troubleshoot complex problems related to integration processes.
• Conduct thorough testing of integration solutions to ensure functionality, performance, and data accuracy.
• Collaborate with QA teams to develop and execute test plans for integrated systems.
• Provide documentation for troubleshooting and support purposes.
• Create and implement APIs to facilitate communication between applications and services.
• Ensure API designs adhere to best practices for scalability, security, and performance

Must Have:

• Degree in Computer Science, Computer Engineering or equivalent.
• In-depth knowledge and hands-on experience with Enterprise service bus such as OSB (Oracle Service Bus), including configuration, deployment, and management.
• Strong experience in OSB service routing, mediation, message transformation, and integration patterns.
• Ability to manage integrations & authentication between OSB and various systems, ensuring secure connection.
• Experience in JMS (Java Message Service) configuration and administration, including message queuing and reliable message delivery.
• Experience with Oracle WebLogic Server administration, including installation, configuration, and troubleshooting.
• Ability to handle performance tuning, monitoring, and scaling of OSB and associated components in AWS, ensuring optimal performance and reliability.
• Strong understanding of RESTful APIs, SOAP, and other communication protocols.

Good to have:

• Proficient in API Gateway (e.g., Broadcom Layer7, AWS API GW), including configuration, deployment, and administration of APIs and policies.
• Experience with API gateway features such as routing, transformation, rate limiting, and content-based routing.
• Knowledge of API gateway security mechanisms, including authentication & certificate management.
• Knowledge of migration strategies and best practices for transitioning from on-premises API Gateway to AWS, potentially using AWS API Gateway.
• Ability to adapt API gateway configurations and features to fit AWS API Gateway capabilities and requirements, ensuring seamless transition and optimization.

Elevate your career as a Call Centre Supervisor/Team Lead, where you’ll guide and motivate a team to provide outstanding service while maintaining operational excellence.

Your Role

• Lead and motivate your team to achieve daily Key Performance Indicators (KPIs).
• Handle hotline and mailbox inquiries, ensuring prompt follow-ups with respondents.
• Resolve escalations and complaints through effective service recovery calls.
• Conduct call audits to maintain professionalism, script adherence, and service quality.
• Drive continuous improvement through coaching and training.
• Set performance goals and conduct year-end appraisals for team members.

What We’re Looking For

• Singaporean with a Diploma or A-Levels.
• 2–3 years of supervisory experience, preferably in a call center, direct sales, or customer-facing role.
• Proven ability to handle escalations and de-escalate issues professionally.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Excellent communication skills to engage with internal and external stakeholders.

Work Details

• Schedule: 5-day work week (Monday to Sunday), rotating shifts:8:30 AM – 5:30 PM
  12:30 PM – 9:30 PM
  
• Location: Central area – Clarke Quay.

Why Join Us?

• Be part of a supportive, performance-driven team.
• Enhance your leadership and coaching skills.
• Work in a convenient central location with a stable work schedule.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• West

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Description:

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services/ programmes.
• Answer enquiries through phone/email
• Updating of patient particulars in the system
• Assist in basic medical examination when needed
• Keep track of drug inventory
• Assist in setting up consultation room and explain procedures to patients when needed
• Ad hoc duties as assigned by supervisor.

Requirement:

• Minimum GCE O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828