Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Service Crew

• Working Days: 5/6 days per week (Mon - Sunday depend on shift)
• Working Time: 44hrs per week + OT
• Outlets Operation Hours: 11am -10:30 pm (work base on shift)
• Salary: $2,100 - $3,000
• Working Location: (Near MacRitchie reserved)

Daily 2-way Transport provided at Caldecott/Bishan MRT Direct to MRT/home for late hours. Uniform and meals provided

Responsibilities:

• Responsible for operating the F&B outlets assigned
• Uplift customer relations and attend to customer complaints/ queries promptly
• Ensure minimum wastage, breakage and spoilage
• Upsell to achieve sales and revenue targets
• Oversee cash and stock control consistently according to company policies and SOPs
• Create interesting cocktails and constantly innovate in preparation and presentation.
• Understand the crucial aspect of bar and beverage control.
• Pair food with drinks and make recommendations accordingly.
• Any ad hoc duties as required
• Ensure that food hygiene and safety standards are maintained and comply.
• Report on time, in proper uniform and grooming standard.

Requirements:

• Minimum 1 year experience in related industry

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

My client is one of the world’s largest manufacturers of air conditioning equipment and the only integrated air conditioning manufacturer in the world.

• Permanent Position : Service Engineer
• Salary: Attractive Remuneration + VB (2-3 months) + Transport Package
• Location: (Based on project site)
• Working Hours: Office, Monday to Friday

The role of the Service Engineer is responsible for the installation, maintenance, and repair of HVAC/AHU/Air Conditioning systems.

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Possess Class 3 driving license will be an added advantage

Next Step:
• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

EA License No. – 23C2060 |EA Registration No. - R2092390

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Contract Period:

• 1 Mar 2025 to 28 Feb 2027 (2 Years) + Optional 2 Years (Subjected to client approval)

Deployment:

• Tuesday to Sunday (6 days Week) - 8.15 AM to 6.15 PM (including 1 hr lunch break)
• Monday - off
• Sunday and PH Compulsary Working
• If PH falls on Monday, will be working but leave in lieu will given given in another day.

Scope of Works:

1. Open and close up the gallery;
2. Attend to visitors’ requests, feedback, phone calls and emails;
3. Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
4. Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
5. Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
6. Stock take and replenish collaterals and premiums;
7. Pack SMG premiums for visits and/or events;
8. Manage simple troubleshooting for the gallery’s exhibits and infrastructure
9. Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
10. Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
11. Manage and schedule volunteers;
12. Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts;

Requirement:

• Basic First Aid with CPR AED Trained
• Proficient with MS Office
• Familiar with Risk Assessment and Escape Route and Emergency procedures

Position: QHSSE Superintendent

• Working days: Monday - Friday (1 day WFH)
• Working hours: 9am - 6pm
• Salary: $4000 - $6500
  Office Location: 15 Pandan Road - Transport Pick Up from Clementi MRT
• Work condition: Travel to the vessels at port, shipyards and offshore location for audits and training.
• With AWS & Variable Bonus
• Transport and lunch provided
• Hybrid work arrangement and staggered working hours
• Medical benefits/insurance such as dental, specialist claims, health screening

The QHSSE Superintendent is responsible for overseeing the company's Quality, Health, Safety, Security, and Environmental (QHSSE) functions both on vessels and in the office. This role involves managing compliance with the Company's QHSSE Management System and adhering to industry best practices. A strong understanding of the ISM Code, ISPS Code, MLC 2006, OVID/OVMSA, and ISO standards is required.

Requirements

• ISM / ISPS / ISO Internal Auditor Certificate
• DPA / CSO Certificate
• Accident / Incident Investigation and Root Cause Analysis Certificate
• Previously attended BOSIET training
• Minimum 5 years of experience in marine-related QHSSE roles
• Understanding of both offshore and onshore operations
• Seafaring experience preferred
• Able to travel on short notice

Job Scope

• Lead safety practices and initiatives.
• Manage and maintain the company's QHSSE management system on vessels, identify and address system or process gaps, and implement improvements.
• Prepare or update vessel-specific manuals as needed.
• Maintain QHSSE department documents and records, review shipboard month-end documentation submissions, risk assessments, and permits to work.
• Implement QHSSE programs and oversee QHSSE activities onboard.
• Conduct crew inductions and briefings, provide shipboard training and safety coaching, and monitor computer-based training to enhance safety awareness.
• Follow-up on incident, accident, and near miss reporting, conduct investigations, root cause analysis, implement preventive measures, and ensure proper documentation and closure.
• Prepare and distribute circulars as needed.
• Perform shipboard internal audits and inspections, inter-departmental and company internal audits, and subcontractor audits according to the audit plan to maintain high safety standards.
• Prepare the vessel and participate in shipboard audits and inspections (ISM, ISPS, MLC, OVID, CMID, OSVIS, HSE) conducted by external parties or clients.
• Address and close QHSSE related deficiencies or findings from flag or port state control and vessel audits or inspections by clients or external parties.
• Follow-up on client QHSSE requirements, including questionnaire submissions, attending meetings and workshops, preparing and implementing project-related management systems, bridging documents, HSE plans, and month-end statistical reporting.
• Assist with QHSSE service requisitions and invoice approvals.
• Support the marine superintendent in managing and completing QHSSE tasks on time.
• Designate as the Alternate Designated Person Ashore (DPA) and Alternate Company Security Officer (CSO) and be a member of the shore-based emergency response team.
• Travel to vessels at ports, shipyards, and offshore locations for shipboard audits, inspections, and training.
• Perform other duties as assigned by the QHSSE manager.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Team - Outsourced Service Provider (OSP)
The Outsourced Service Provider (OSP) Program is a pivotal initiative aimed at leveraging the Salesforce platform to empower OSP Customers in delivering outsourced services at scale. This program's success hinges on strong relationships, technical expertise, and the ability to communicate the transformative potential of Salesforce's platform in an outsourced services model.

The OSP Program will extend Salesforce's ecosystem by enabling OSP Customers to build, deploy, and manage business processes or operational capabilities as a service on the Salesforce platform. These OSP Customers use Salesforce to offer scalable, technology-driven solutions, effectively becoming extensions of their clients' teams.

The Role
The Account Executive - OSP is responsible for a defined territory comprised of current OSP customers, prospective OSP targets, within a focused Industry/Sector, and have responsibility for our ASEAN market. This is a quota-carrying role accountable for consistently achieving year-on-year growth targets through the closure of net-new, incremental growth revenue opportunities.

Key Impacts:

• Work with existing and new OSPs to build and scale OSP-specific solutions with a focus on industry requirements & market penetration
• Drive collaboration across core sales, marketing, enablement, alliances, partners, and OSP customers
• Represent and evangelize OSP within Salesforce as well as with the AD's territory-defined global partners & strategic customers
• Lead with an innovator's attitude and embody the Salesforce culture and values of Trust, Customer Success, Innovation & Equality, and Sustainability
• Achieve an agreed-upon target for annual growth in revenue and bookings
• Initiate, grow and maintain key strategic internal & external relationships

Responsibilities:

• Providing detailed and accurate sales forecasts
• A strong focus on identifying and handling new business opportunities to grow the territory
• Daily execution developing new accounts, expanding existing ones and fostering growth through marketing initiatives internally and externally
• Engaging functionally across the business (Marketing, Sales Strategy, Finance, Employee Success, Recruiting) to build trust and alignment
• Drives continuous improvement to the OSP channel and GTM strategy by building a solution and customer feedback loop, sharing customer win/loss analysis and success stories with & across the OSP team and with supporting functions
• Builds strong customer success stories and credentials, working closely with our OSP business development function and the wider ecosystem
• Work within a strong operational framework for all activities, accurately reporting and managing targets, taking ownership for delivering against commitments
• Maintains strategic customer relationships, partnering with OSP Customer and End-Client AEs to build and deliver the customer engagement strategy and plan

Requirements:

• Experience selling Salesforce solutions & deep understanding of the Salesforce ecosystem
  Software and/or applications sales experience (ideally in a CRM, ERP and/or B2B software company), selling primarily to the CxO level
• Strategic commercial & enterprise sales experience and revenue achievement selling multiple enterprise software offerings, while building satisfied & loyal customers
• Proven success working within a highly matrixed organization and establishing strong relationships across all functions to achieve results
• Strong operational and analytical skills
• Ability to work in (virtual) teams working together to solve problems with colleagues, partners and customers
• Willing and able to travel occasionally 25-50%

Preferred but not essential:

• Salesforce Certifications
• Experience selling cloud based enterprise applications is strongly preferred
• Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
• Knowledge of BPO, BPaaS, MSP in a Professional Services or Commercial Sales capacity

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Job Description

Manage technical surveyors, coordinate and arrange surveys and audits

Manage and supervise the responsibility for survey and audit activities of vessels and equipment within the office's jurisdiction

Coordinate with governments, including the Japanese government, regarding certification services

Training and performance evaluation of technical surveyors

Responding to technical inquiries and providing technical advice from clients, including shipowners and ship management companies

Liaison with Head Office in Japan

Verification of technical documents and certificates

Establish and maintain quality management system

Required skills and qualifications

Five or more years of experience in maritime industry

Experience in ship survey and audit activities as well as management

Knowledge of ship classification and statutory requirements

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

AML Compliance Function

· Primary responsibility of the AML related frameworks of the Branch

· Authorisation to accord requisite and relevant approvals for customer on-boarding, ongoing due diligence and transaction level approvals as material risk personnel (MRP) by delegation

· Performance of Compliance reviews and testing on various AML/CFT activities

· Reviewing of Policy, Manual, Product And Process notes relevant to AML/CFT

· Follow-up with business and/or operations group on outstanding Audit/Compliance testing issues

· Involve the AML relevant systems UAT, enhancements and annual review

· Prepare EWRA exercise and methodology review

· Oversight on compliance related outsourced activities to Head Office, Compliance team as MRP

· Conduct periodic AML/CFT training within branch

Regulatory Compliance (Non AML)

· Conduct gap and impact analysis and assistance to implementation of new regulations and regulatory requirements

· Submission of the above review to head office and for internal update is to be done in a timely manner

· Handle follow up on the implementation of recommendations by various departments from Regulatory Inspection or reviews, Statutory audits, Independent Audit, Internal Audit

· Review of credit proposals from compliance perspective for all new and existing credit relationship of corporate banking Group

· Pre-trade clearance and submission of statement under the Personal Account Dealing framework of the Bank and carrying out periodic compliance review and testing. Review of Personal Account Dealing framework from time to time.

· Performance of compliance reviews and testing on various activities as per approved testing plan in BA, SFA and FAA

· Performance branch wise Compliance risk assessment

· Reviewing of Policy, Manual, Product and Process notes from regulatory compliance respective.

· Communication with the regulator under the delegation as MRP

· To undertake projects and assignments from time to time as directed by the HOD (e.g. CRAFT yearly audit, Independent audit, external audit, supervisory visits.)

· Organize and conduct periodic compliance trainings (e.g. fair dealing with customers, personal account dealing, SFA/FAA, individual accountability etc.)

Reporting

· Lead a team and prepare of reports (e.g.: monthly compliance report, Singapore Compliance and Audit Committee report/presentation and quarterly compliance certification) for onward submission to HO.

· Preparation and submission regular regulatory reports/survey under compliance team to the regulators

· Ad hoc projects given by department head

Back-up Role-Bank’s Data Protection Officer

· Contribution to the development and implementation of data protection policies and procedures in compliance with the applicable laws and regulations to keep them updated.

· To advise business groups and other support/control groups for compliance of the data protection policy and conduct required trainings

· Identification and mitigation of data protection risks in relation to technology, outsourcing, marketing programmes.

· Be the nominated data protection officer of the Bank, coordination with the governmental and regulatory authorities in relation to the activities under the data protection laws and regulations as well as handling and leading on the resolution of complaints from the public and staff in relation to the data protection.

· Provide the data protection trainings within branch

Requirements

· Good understanding of compliance practices, guidelines and regulations in the banking industry

· Good understanding of compliance practices in BA/ SFA/ FAA and local regulations

· Good interpersonal, written and verbal communications skills with attention to detail

· Ability to multi-task and manage work tasks with numerous stakeholders as well as deliver results within tight timelines

· AML/ CFT relevant certificates

Job Summary:

We are seeking a dynamic and experienced Center Manager/Assistant Manager to join our team. The ideal candidate will be responsible for overseeing all day-to-day operations, ensuring the successful delivery of educational programs, managing staff, and maintaining a positive environment for both students and parents.

The Center Manager/Assistant Manager will play a pivotal role in driving the growth and success of the center by fostering a love for technology and innovation in young minds.

Key Responsibilities:

Operations Management:

• Oversee the daily operations of the center, ensuring that it runs efficiently and effectively.
• Develop and implement operational policies and procedures to ensure smooth functioning of the center.
• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all activities.
• Responsible for recruiting new students and managing the renewal process for current students.
• Manage class schedules, student enrollment, and track attendance.
• Build strong relationships with students and parents, ensuring excellent communication regarding program updates, student progress, and center activities.
• Address parent concerns and feedback promptly and professionally.

Staff Leadership and Development:

• Hire, train, and manage staff, ensuring that they are equipped with the necessary skills and resources.
• Provide leadership and support to staff, fostering a collaborative and positive work environment.
• Conduct performance evaluations, offer professional development opportunities, and address any performance issues.

Marketing and Growth:

• Develop and implement strategies to increase student enrollment and raise awareness of the center’s offerings.
• Collaborate with the marketing team to create promotional materials, online content, and social media campaigns.

Qualifications:

• Bachelor's degree or above, preferably in technology, education, or management fields.
• Minimum of 3-5 years of experience in a leadership or management role, preferably in an educational or enrichment setting. Experience in robotics, programming, or STEM-related fields is highly preferred.
• Candidates without relevant experience but with a Master's degree in a related field can be considered for the Assistant Manager role.
• Strong leadership and interpersonal skills with the ability to manage and motivate a diverse team.
• Exceptional communication skills, both written and verbal. Strong organizational and multitasking abilities.
• Passion for STEM education and working with children.
• Ability to work flexible hours, including evenings and weekends.
• Ability to work in a fast-paced, dynamic environment. Strong problem-solving and decision-making skills.
• Fluency in both English and Mandarin.

Our client, a prominent Global Conglomerate within the FMCG industry is looking for an experienced Assistant Manager/Manager in Procurement to lead strategic initiatives across their Indirect categories in the Region. This is a key leadership position, you will be responsible for managing end to end strategic procurement functionality in driving cost savings opportunity that helps create long term value with key suppliers in the region.

Additional Responsibilities:

Policy & Compliance

• Ensure adherence to Procurement policies and guidelines at the local level, aligning with regional and global directives.
• Collaborate closely with the Finance and Compliance departments to monitor Procure-to-Pay process compliance with corporate standards.
• Conduct training and communication sessions to educate stakeholders on the proper procurement process for brand teams and department requestors.

Strategic Sourcing & Negotiation

• Collaborate with stakeholders and budget owners to support sourcing projects across major categories such as retail store fit-outs, marketing events, PR services, visual merchandising, IT, logistics, and more.
• Lead significant sourcing projects from RFP/tender to delivery, including supplier sourcing, pre-qualification, evaluation, and award processes.
• Identify opportunities to enhance efficiency, synergy, and drive cost savings and added value for the business.
• Support and coordinate regional and global procurement initiatives and projects.

Sustainable Procurement

• Regularly optimize the supplier panel through performance reviews and stakeholder feedback.
• Manage daily business relationships with local suppliers, continuously evaluating and improving vendor performance.
• Conduct annual supplier evaluations and CSR audits.
• Integrate sustainability into all projects and provide support for group/region ESG initiatives.
• Management Reporting
• Oversee quarterly procurement reporting, including dashboards, spend analysis, and procurement project updates.
• Consistently update and communicate procurement initiatives to the local senior management team.

Qualifications

• 5-8 years of professional experience, with at least 4-5 years in procurement roles.
• Strong understanding of procurement processes, with experience in managing indirect categories and/or working in the luxury industry a plus.
• Excellent communication and project management skills, with the ability to effectively manage stakeholders across the Region.
• This includes strong presentation and negotiation abilities to drive initiatives and achieve results.
• Proactive, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Positive attitude, eager to learn.
• Team player with a strong collaborative spirit.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

Reporting to the Head of Leasing, you will be responsible for all retail leasing functions of various shopping malls.

Job Responsibilities:

• Support the Head of Leasing in planning and implementing leasing strategy and tenant mix
• Formulate and implement retail concepts and target prospective tenants with creative retail concepts
• Prospecting/leasing of spaces and conduct viewing of available spaces
• Monitor all current and future vacancies to ensure full occupancy of the mall
• Prepare annual rental budget and projection and monthly reporting
• Negotiate new and renewal of leases with tenants
• Account management of tenants and tenancy liaison, handling tenancy-related issues and maintain good landlord-tenant relationships
• Work with relevant departments to meet tenant’s needs and drive traffic into the malls

Job Requirements:

• Degree in Real Estate Management, Business Administration, Marketing or equivalent
• Minimally 5 years of retail and commercial leasing experience
• Proven track record in retail leasing with good network of tenants and contacts
• Good understanding of the retail industry and trend
• Excellent interpersonal and communication skills
• Possess positive disposition, resourceful and a team player
• Ability to multi-task, an eye for details and work within timeline
• Those who are registered as Salesperson with CEA will have an advantage

School of Music and the Arts (SOMA) is an established 4-year EduTrust Private Education Institution in Singapore, offering music and dance programmes to both children and adults.

We are looking for skilled individuals who can provide excellent customer service to our students and parents, as well as excel in the daily administrative tasks assigned to this role.

Responsibilities:

• Provide excellent customer service to potential customers and handle all customer enquiries via phone, email, socials and walk-in,
• Create a vibrant environment and experience for current and potential students and engage them through School-related events and activities,
• Provide administrative and operational support for all student matters including enrolment, payments, student P-files, scheduling of lessons, allocation of classrooms, collation of forms, handling of feedback and results, and instructors payroll,
• Tracking and updating detailed status reports of all sales leads,
• Engage different stakeholders through liaison with parents, staff and lecturers,
• Assist in marketing and branding strategies to drive sales. Experience with web design, adobe photoshop and/or social media marketing an advantage.

Requirements:

• Preferably a minimum qualifications of a Diploma in any discipline, with minimum 2 years of customer service and/or sales experience,
• Experience in the education or customer service sectors is preferred,
• Highly-motivated, responsible, team-player, positive attitude and possess good work ethics,
• Must be able to multi-task and work in a fast-paced environment,
• Strong communication and interpersonal skills in English and Mandarin (to communicate with China parents),
• Must be willing to work a 5-day work week (Tues to Sat).

Job Purpose

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.

As a Customer Services Agent, you will provide a consistent high-quality service to customers at any designated area (check-in counters, boarding gates, transfer desk, special handling). You will operate within the agreed Standard Operating Procedures while maintaining a safe working environment and compliance with all safety and security standards.

As a Customer Services Agent, you will a brand ambassador and always display professional behaviour. You will work in shifts to accommodate round-the-clock flight arrivals and departures.

In this role, you will:

• Display excellent customer service skills, teamwork and understanding to achieve customer satisfaction,
• Ensure excellent discipline and grooming standards are always displayed while on duty,
• Verify information on travel documents, passports and/or visas,
• Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors, young passengers, elderly and passengers with special needs etc.) have been met and that special services and facilities are provided,
• Assist customers with issues regarding to automated check-in systems,
• Ensure effective communication with the passengers and the senior management and update if any flight or service delays are anticipated,
• Follow the safety and security standards in the workplace,
• Identify and report breaches of safety and security standards in the workplace.

Qualifications & Experience

To be considered for the role, you must meet the below criteria:

• Minimum High School Diploma
• Previous customer service experience preferred

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Reporting to the Director, Development, the Project Manager will manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.

Roles and Responsibilities

• Effectively manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.
• Oversee project budgets to ensure optimal allocation and use of funds.
• Develop and maintain project timelines, ensuring milestones are met and delays are minimised.
• Manage stakeholders' expectations through regular communication and status updates.
• Conduct impact measurement to evaluate project outcomes and effectiveness.
• Identify and mitigate project risks to prevent potential setbacks.
• Work closely with senior professionals and academics from various sectors to achieve project objectives.
• As required, travel to project sites outside of Singapore to oversee project implementation and progress.
• Lead and manage education and healthcare-related social projects to improve lives in Asia.
• Perform ad hoc tasks or take on other responsibilities related to the operation and activities of the Foundation assigned by the senior management.

Preferred requirements and experience

• At least a Bachelor's degree from a good university, with a preference for a graduate degree.
• Experience (at least 3 years) in managing complex projects, preferably in commercial and non-profit environments.
• Proven track record in managing project budgets, project timelines, project risks and stakeholders' expectations.
• Excellent communication skills in both spoken and written English and Mandarin is required to deal with partners.
• Willingness and ability to travel to project sites internationally.
• Strong interpersonal and negotiation skills and a pleasant personality.
• Able to work independently and responsibly with minimum supervision.
• Passionate about serving underserved communities and making a positive impact.
• Demonstrates honesty, sincerity, and a positive, can-do attitude.
• Experience working in multicultural environments and managing diverse teams.
• Singapore citizen or PR only

The Foundation is unable to sponsor EP passes. Only shortlisted candidates will be notified.

Join Our Team: Part-Time Front Desk cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration roles preferred
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Mondays to Fridays, 8.30am – 6:30pm
• Commit 3 days or more / week
• Commit min 6 months or longer
• North
• $11-$12/hr

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Join Maximus Organisation – A Fresh Agency with Big Ambitions!

At Maximus Organisation, we’re a growing powerhouse in face-to-face sales and marketing, representing major players in telecom, education, fintech, and more. We specialize in helping brands expand their reach, and we’re looking for energetic, driven individuals to join our team.Whether you’re a fresh graduate or exploring a career switch, we’ll give you everything you need to succeed, grow, and earn while being part of an exciting journey.

What You’ll Be Doing:

Master our products: Learn the details of the amazing services we represent.
Engage with customers: Deliver lively, face-to-face sales presentations that convert.
Drive campaign results: Get hands-on experience with real, impactful projects.
Represent our brand: Maintain a professional image with every interaction.
Grow into leadership: Build and lead your own sales team as you progress.

Who We’re Looking For:

Outgoing, team-oriented individuals who thrive in dynamic environments.
Full-time commitment: Dive into a role where your dedication drives results.
Learners and go-getters: People hungry to grow, improve, and achieve.
Collaborative team players who enjoy working with others.
Positive, solution-driven personalities ready to embrace challenges.

What’s in It for You:

1-on-1 coaching: No experience? No problem! Get personal guidance to build confidence and skills.
Rewards for effort: Your hard work will be recognized with shout-outs, incentives, and more.
Exciting travel opportunities: Expand your horizons while meeting new people.
Uncapped earning potential: Your income reflects your hustle — the sky’s the limit!
Personal development: Grow beyond the role with skills and experiences to build a successful future.

If you’re looking for a launchpad to success, apply now to be part of the Maximus Organisation family. Let’s create something amazing together!

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified