Responsibilities:

· Assist in the development of Customer Relationship Management (CRM) which includes Investor Capital relationship management, Investors database, and capital raising process and methodology of the Company, including but not limited to assisting client on boarding, assisting in the investors KYC/AML requirements, and regulatory clearances and relevant KYC/AML monitoring for the investors.

· Investor/client relationship management including but not limited to handing investors related queries and reporting (Client and Internal teams to resolve any client queries)

· Ensure any client impacting regulatory changes and business changes is communicated to the clients and internal stakeholders in a timely manner

· Takes initiative in identifying and driving opportunities to streamline/enhance team efficiency

· Communicate significant client issues internally and document/escalate as appropriate

· Provide support for consistent delivery of top-quality services to achieve the overall business objective of revenue growth for the firm

· Identifies means to reduce transaction defects (internal and external)

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Firmus, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

· Provides innovative solutions to internal teams & clients. Ensures a strong and robust processing environment with effective controls.

· Determines new work procedures, analyzes complex and variable issues with significant departmental impact

· Focuses on timely and accurate delivery of targets/deliverables.

· Assist the company and team in the development of the Company’s investor base, capital raising the Company’s investment funds including and not limited to co-investments, segregated accounts, discretionary and non-discretionary investment mandates, and External Asset Management (EAM) business including multi-family office setup

Requirements:

• Good understanding of the Real Estate industry, Corporate Strategy essentials and Investment principles
• Excellent command of Excel, Power Point and Word
• A detail-oriented, analytical and methodical approach
• Ability to work both independently and in a team, in conjunction with developed soft skills
• Self-motivated, with high level of energy, independence, initiative, responsibility, and accountability

Valerie Song Lixuan | EA Registration No R1106569 | Lic No.08C5436

Responsibilities:

You will be performing the following scope of work for a system or a family of systems for the key client:

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

Do you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking an experienced Contract Operations Manager who's primary focus will be supporting the Private Pricing Program for AWS, preparing and drafting executable contracts based on approved frameworks and to drive important strategic projects to support our Customers. You will join Private Pricing Programs and Experiences (3PX) team housed within the Global Deal Strategy and Programs (GDSP) organization.

This is an existing role under the Private Pricing Channel Services pillar of 3PX, a team conceived from the belief that many current and future AWS customers can realize more value from cloud by deepening their relationships with the AWS Private Pricing program.

You will be endlessly curious about the Private Pricing program, enthusiastic about contracting and leading strategic projects to successful completion, and enjoy continual challenges.

Key job responsibilities
• Autonomously operate within established frameworks to manage multiple, complex deal and contracting cycles at various stages
• Have highest standards and a bias for action to achieve deal velocity while exercising excellent judgement
• Take ownership of the contract process with internal and external stakeholders, such as Legal and Sales teams to drive deals to closure
• Identify, track and analyze key metrics to develop and recommend improvements
• Own and deliver results on strategic programs/projects for improvements and scale for Customers in the contracting space

Basic qualifications

• 3+ years drafting and negotiating contracts in a tech/IT organization
• 3+ years leading projects/programs, influencing internal and external stakeholders with executive level written and verbal communication
• 3+ years using data and metrics to influence business recommendations
• Bachelor’s degree or equivalent

As part of the GM International Branches Team, your role is to work closely with the ALT, and other teams across C&IB to support key strategic and operational priorities for Asia

Key Accountabilities:

• Support the Asia Executive in delivering the C&IB strategy into #TeamAsia. Support and involvement in the Blueprint design and Killer Initiative delivery​
• Align the ALT and elevate the focus on key client, business and financial objectives​
• Own and deliver key C&IB initiatives which are focused on Asia including Blueprint​
• Develop and execute a high-quality cadence/agenda for the ALT, Offsites, Executive Visits, and ensure follow-through on key actions​
• Proactively manage risk; meet all policy and compliance requirements and oversight progress of key customer, audit issue resolution and business issues ​
• Input to and delivery of content for senior audiences including Group, CEO, Board and ELT papers as required​
• Engage and actively work with senior executives and business partners across C&IB and NAB to report and update on business initiatives and/or issues
• Delivery of high-quality leadership events / meetings, effective functioning of the ALT and constructive engagement with key stakeholders/teams​
• Contribution towards the Asia alignment with the C&IB strategy and execution of key strategic priorities through the Blueprint & Killer Initiatives​
• Successful delivery of key strategic and operational initiatives, particularly relating to simplification and efficiency​
• Proactively manage financial and non-financial risks, role-model and advocate risk behaviours

Killer Capabilities​:

• Deep understanding of C&IB International Branches and the Australian C&IB markets, product types and client segments​
• Excellent influencing, engagement and communication skills; ability to work comfortably with senior leaders, form a balanced point of view and bring differing opinions to alignment​
• Ability to build trusted relationships across the business at all levels​
• Analytical, with strong problem-solving skills and a willingness to get into the detail and drive execution/results​
• Excellent listening skills, able to absorb and synthesise a wide range of opinions/information and draw out the critical issues​
• Project management skills and experience. Exposure to Group wide strategic development desirable.​
• Effective interpersonal skills to provide advice directly to managers in the business on a range of topics or activities, including approaches for communication or implementing initiatives. ​

Other Capabilities​:

• Resilience and the ability to operate under pressure, with excellent stakeholder and time management skills​
• Strong growth mindset, intellectual curiosity with a willingness to learn and adapt.​
• High standards with strong attention to detail​

Qualification Requirements​

• Tertiary qualified with degree in Business, Finance or related disciplines.​
• Certified Public Accountant or Chartered Accountant

Experience​

• +10 years of professional experience in banking, with a strong emphasis on C&IB​
• Experience with Regulatory and Operational Risk across multi jurisdictions (China, Japan, Australia, Singapore)​
• Deep understanding of banking processes across the value chain​
• Strong financial acumen to handle budgets, forecasts and P&L management​
• 5+ years in Professional Services Firm

• To conduct feasibility studies and writing procurement reports
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager 

CTRM Program Manager

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

Accountable for the management, implementation, and delivery of a large technology program of work in “Commodity Trading Risk Management” (CTRM) consisting of end to end physical and paper trading activities across Singapore, US, Europe, Australia and NZ. This role holds end to end accountability for the project lifecycle, from concept to operational transition, ensuring business value delivery through technology aligned with Ampol’s program management methodologies and procedures.

As the leader of the Commercial Fuels Commodity Trading Risk Management project, this position oversees a crucial, complex initiative aimed at replacing legacy platforms, integrating with ERP, Voyage Management, Supply Planning, Data Lake, and Front Office Tools, and refining processes to support:

• Comprehensive physical and paper trading activities

• Existing operations in Singapore, US, and Australia, as well as new markets in the UK and NZ

• Trading of hydrocarbon and renewable fuel products

Responsibilities span the entire project lifecycle, from architectural design through to seamless transition into operations, with a focus on delivering technology-driven business value and adhering to Ampol’s program management standards. Key aspects of the role include:

• Oversight of CTRM vendor agile delivery and associated KPIs

• Vendor management

• Stakeholder engagement, risk and issue management, and comprehensive reporting

• Budget management

• Establishing sustainable BAU (Business as Usual) product operations

This role collaborates closely with the Process team to drive business process enhancements and improve transparency through the CTRM implementation.

Key responsibilities

Project Delivery

• Responsible for managing a multi year CAPEX budget of ~$15m per annum.

• Work with business stakeholders in the commodity trading and supply business to prioritise demands and ensure alignment with financial allocations.

• Define, establish and manage multiple 3rd party vendor contracts for the execution of work packages within the program (value ~$10-20m), with appropriate IT and Business sign off.

• Actively manage the Portfolio of technology projects in this space, ensuring resource management, reporting, financial controls are in place.

• Ensures that technology project scope is managed to and act as point of escalation for scope changes, ensure that changes in scope that will impact time or cost are managed within established change control processes.

• Ensure delivery of a CTRM that meets trading and supply operations requirements.

• Develop business case proposals and funding allocation requests for the portfolio of projects

• Ensures IT projects deliver the benefits stated.

• Manages the annual Capital planning cycle for the portfolio of projects in conjunction with the Technology Managers.

• Ensures projects are delivered as per Ampol project management methodology.

• Provides input to the development and maintenance of the Projects at Ampol methodology and framework and tooling.

People Leadership

• Provides leadership, direction and professional development of IT project managers ensuring skills and knowledge are aligned to the project requirements.

• Recruits and selects project resources – both permanent and contract – as business requirements and funding dictate. Stakeholder management

• Actively engages with stakeholders, ensuring appropriate governance is in place.

• Ensures that stakeholders expectations around project scope, timeframes and outcomes are effectively managed and any changes are well communicated and understood.

• Escalates project risks and any strategies being deployed to address slippages.

• Ensures appropriate change management processes are in place to drive effective end user adoption.

• Escalates project issues / risks needing attention to the Technology Managers and Head of Delivery.

Vendor Management

• Ensures prudent commercial procurement decisions are made in relation to the selection of the delivery partners and that statements of work are negotiated and managed by the team accordingly, with sign off from Contract owners.

• Ensure value for money is obtained from vendor contracts, synergies are achieved, and a strong alliance relationship is established and maintained.

• Works with the Project Managers to ensure that vendors are meeting the critical elements of their commercial agreements and SOWs and works across the projects to address any issues associated with vendor delivery.

• Acts as the Escalation point for underperformance of vendors and is accountable for the support of project managers in addressing such.

• Works with Head of Delivery and Technology managers in the selection of ongoing support partners ensuring the appropriate procurement processes are followed in obtaining our support partners.

Qualifications & experience

• Tertiary qualification in a relevant discipline (such as Business, Finance, IT, Engineering) or significant equivalent workplace experience.

• Certified in Prince2 or PMBOK

• Program manager certified

• Agile certified

• Experience working in the Commodity Trading Risk Management (CTRM) industry especially in relation to oil products

• SAP experience is preferred but not essential

• At least 15 years technology delivery experience, with at least 7 years managing large programs of complex technology projects

• Proven experience and track record in the successful implementation of Business projects and outcomes.

• Experience working in large and complex working environments.

• Experience in Agile project management methodology is an advantage

• Strong focus on program outcomes as you will be expected to make informed decisions in an agile manner and deliver tangible outcomes/benefits.

• Demonstrated capacity for translating thought into action and being fully accountable for results.

• Proactive nature to ensure constant awareness and knowledge of changes in operation throughout the Ampol business.

• Takes pride in achieving success and creation of value for the business.

Skills & Knowledge

• Excellent communication skills and experience working in parallel with Business and cross-functional teams.

• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.

• Ability to construct arguments, to challenge positively and constructively, and to distinguish requests from underlying needs.

• Energetic self-starter, ability to quickly establish relationships with other senior stakeholders, project members and business SMEs

• Able to make tough decisions in unknown or new areas

• Ability to develop confidence, presence, and influence within and outside function

At Ampol, we’re committed to creating a workplace where everyone feels valued and respected. We embrace and celebrate diversity in all its forms, recognizing that it makes our organization stronger. We encourage applications from people of all ages, backgrounds, identities, and experiences. We invite you to bring your whole self to Ampol.

Want to take your career to the next level? Apply today. 

Our client is an established global company in the marine and offshore industry, who is looking to start up a new corporate office in Singapore.

Responsibilities

• Develop and implement financial planning processes and procedures to support the company's strategic goals
• Analyze financial data and provide insights to senior management for decision making
• Prepare financial forecasts and budgets for the company
• Monitor and report on key financial metrics and variances to budget
• Identify areas for cost reduction and revenue growth
• Conduct financial analysis to support business initiatives and investment decisions
• Collaborate with global departments to ensure accurate and timely financial reporting
• Develop financial models and perform scenario analysis to support strategic planning
• Stay updated on industry trends and market conditions to provide recommendations for business improvement

Requirements

• Bachelor's degree in Finance, Accounting, or related field
• Minimum of 5 years of experience in financial planning and analysis
• Advanced proficiency in Microsoft Excel and financial modeling
• Strong analytical and problem-solving skills
• Dynamic and adaptable to work in a newly setup environment
• Excellent communication and interpersonal skills
• CPA or Charted Accountant certification is a plus

To apply, please visit www.gmprecruit.com.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Key Responsibilities:

• Serve as the authorized representative of the FMM in their absence, ensuring smooth operations.
• Supervise on-site day-to-day planning, management, and operations of facilities services.
• Assist in performance auditing, supporting the completion of audits for past inspections.
• Ensure the effective delivery of Facilities Management services for assigned buildings and handle related issues.
• Lead and manage the operations team in maintaining and managing the property and facilities.
• Oversee facilities, including asset enhancements, contractor supervision, and client liaison.
• Address client feedback and service requests, coordinating maintenance activities with contractors.
• Analyze operational data and reports to identify areas for continuous improvement.
• Perform other ad-hoc duties as required by the supervisor.

Job Requirements:

• Diploma with at least 5 years of relevant experience or a Degree with at least 3 years of experience in facilities management or the built environment industry.
• Previous experience in a managerial role is required.
• Strong leadership and communication skills with a focus on client satisfaction and operational efficiency.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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Come be a part of shaping the future of the MICE industry in Singapore and leave a lasting impact on the MICE landscape and beyond!

SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.

We are looking for a dynamic individual to join our team as Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.

Key Responsibilities:

• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE

Forum and Asia CEO Summit.

• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and

business matching activities.

• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain

members. Identify opportunities to add value to member organisations through targeted initiatives and

resources to drive satisfaction and member retention.

• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and

workshops, to facilitate knowledge sharing and interaction among members.

• Membership Administration: Administer membership fee collection and membership database management.

• Administrative and Operational Support: Provide support for SACEOS’ training courses when needed.

• Any other ad hoc duties assigned.

Requirements:

• Tertiary education with a minimum of 5 years’ experience in related fields.

• Prior experience in organising large-scale events involving C-level participants.

• Takes initiative and work independently to complete assigned tasks within the given timeline.

• Strong operation and execution skills.

• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members

and stakeholders.

• Proficiency in all Microsoft Office applications.

• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Interested candidates are invited to send their resumes with current and expected salary information.

Why Join Us:

Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.

SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

• Job Role & Responsibilities
  - Monitor direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  - Strategically plan and manage logistics, warehouse, transportation and customer services
  - Handle day-to-day stock management in system for stock inbound/outbound, stock movements, shipment process.
  - Conduct monthly stock inbounding and counting.
  - Liaison person with head office, other countries warehouse to fulfill logistics operations
• Requirement
  - Diploma/Degree in Logistics Management / Purchasing / Supply Chain Management or equivalent is a plus
  - 5-6 year of Warehouse or Logistics operations experience
  - Able to multi-task under fast-paced environment
  - Knowledge of Outlook, advanced level in Microsoft Excel (Vlookup,Pivot etc)
  - Attend to phone calls and email enquires from internal / external customers on order inquiry
  - Handle and ad-hoc task and new project assigned

- Proficiency in Korean will be prefered

Key Responsibilities are as follows:

1. Preparation of new loan transactions, credit reviews, and investment memorandums for submission to the credit committee for approval and parent company for consultations.

2. Assist senior relationship manager in customer account management, including negotiating contracts and loan agreements.

3. Track and monitor the terms and conditions of customers' loan documents based on the loan portfolio assigned.

4. Prepare pitch book and information memorandum for presentation in the Japanese Language to existing customers and prospective clients.

5. Assist senior relationship manager in seeking new sales opportunities.

6. Any other tasks as assigned by the Head of Japanese Business Development.

Requirements:

1. Bachelor's Degree in Finance / Accounting or Business Administration.

2. Minimum of 2 years of working experience in banking industry preferred.

3. Team player and possess good communication and problem-solving skills.

4. Strong written and oral communication skills in Japanese and English to facilitate communication with Japanese customers and Head office in Japan.

Dual reporting line to local GM and Regional Commercial Head, EMEA.

The incumbent will develop profitable business with Sales for all segment and managing key client accounts for multiple properties to achieve annual revenue targets.

Job Responsibilities

• To achieve established annual sales targets within assigned markets and accounts
• Perform research, analyze reporting, and provide consultation on new intermediary business models
• Develop and execute strategic plan to achieve sales targets and expand B2B and B2C customer base for hotels and other products and services as assigned.
• Identify potential opportunities and generate new business for multiple properties to achieve higher profitability
• Actively engage with e-commerce, marketing, revenue, sales & IT to drive sales needs from respective section.
• Support and manage 3rd party distribution channels in terms of room inventory, rate & restriction setup
• Devise and roll out channel shift strategy from 3rd party distributors to internal channels or lower cost channels in key compression markets
• Manage Hybrid leisure account strategy globally to support Sales and Revenue Leaders
• Develop, sustain and strengthen existing client relationships at all levels, collect market information with key OTA market manager, travel trade partners and Corporate Travel Managers, Airlines and Corporate clients to provide holistic solutions
• Lead all online promotional & marketing activities across all multiple properties
• Gain internal support for marketing and promotional opportunities from Brand Marketing and Hotels
• Provide support, education and guidance to hotels on strategically grow and manage brand website and 3rd party online channels
• Develop and implement all relevant training material as required
• Work with hotel teams to create holistic strategies across distribution landscape to drive market share growth
• Handle / support the pre-opening distribution set up for new location
• Ensure the Hotel’s rates and availability are correctly distributed
• Monitor, analyze and improve Hotel’s distribution strategies
• Analyze past and present trends and make recommendations for future strategies
• Formulate pricing structure, sales plan and develop new market initiative matching the network expansion
• Work on weekly update, sales call report and maintain pipeline of opportunities
• Establish a call plan to meet customers and prospects and ensure high level of customer services
• Collaborate effectively with key working partners such as local GM, Headquarter Commercial team, Operations, Marketing, Business Development, IT team etc.
• Provide product training to business partners and clients. Provide client servicing including but not limited to agreement handling, client related complaints, system integration and payment issues
• Preparation of sales proposals, agreements and relevant reports for management review and provide guidance to reservation team
• Reinforce rate parity compliance and monitor OTA / Wholesale contract compliance with particular emphasis on search landscape
• Handle ad hoc projects assigned by Senior Management

Job Requirements

• University graduates with a minimum of 8 – 10 years’ relevant experience, preferably from the hospitality industry
• Strong business acumen with in-depth knowledge in travel industry
• Capable of working under pressure and prioritize work with excellent time management
• Aggressive, self-motivated and committed to achieving sales target
• Attentive to details, efficient, well-planned with good business sense
• Strong communication and interpersonal skills with analytical mind
• Excellent command of both spoken and written English
• Good account management and customer service skills
• Proficient in MS Office applications and distribution system (e.g. Channel Management System)
• Knowledge of hotel PMS, Aviation Industry and Airport Operation will be advantage

The Revenue Manager role is essential to oversee revenue management and distribution strategies for multiple properties. Maximizing overall revenue, driving profitability and ensuring operational efficiency across multiple properties. Evaluate performance metrics and provide strategic leadership to improve key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy rates.

Job Responsibilities

• Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels, considering each property’s unique positioning.
• Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly.
• Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution
• Daily pick-up analysis, strategy adjustments and reporting
• Set and adjust pricing across different markets and segments to drive revenue and profitability.
• Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies.
• Create and maintain a rolling demand calendar
• Ensure web site booking process is maintained up-to-date and functional
• Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points
• Conduct quarterly property performance reviews and develop strategic and tactical action
• Prepare an outline for and support the annual revenue budget process
• Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
• Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies.
• Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities.
• Perform any other duties as may be assigned by the Management from time to time.

Job Requirements

• Bachelor’s degree in Business Administration, Finance, Hospitality Management, or related field.
• Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred.
• Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies.
• A strong command of both written and spoken English is required
• Excellent communication, negotiation, and presentation skills.
• Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis software.
• Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets

To develop BU’s brand portfolio and image, turnover and profitability in the local market.

- Implement the international brands strategies in the country, determine and implement necessary local adjustments in close liaison with the international brand teams

- Enhance brands' attraction, image, and awareness in the country

- Increase brands' market share and sales growth

- Manage and is accountable for the BU’s / Brand P&L: define, optimise and monitor budget objectives (profitability, stocks, inventory, structure of P&L account)

- Define, implement and monitor marketing activity (launches, renovations, repositioning of products, media, competitor analyses, field activities…)

- Define, implement and monitor distribution strategy; build strong relationships with the trade - Build the Group’s internal and external image and reputation in the BU, through strong relationships with local distributors, government agencies and key influencers

- Build and continuously adapt an effective and efficient organisation

- Recruit, develop and manage teams, ensuring knowledge transfer and change management

About Us

We are a leading player in the battery technology sector, specializing in power batteries for NEVs, energy storage applications, power transmission and distribution equipment, etc. We are committed to sustainability and are seeking a dynamic Regional Finance Manager to strengthen our presence in the Southeast Asia.

Gotion Singapore is established as the regional headquarter for APAC (exclude China) to undertake regional operations & marketing hub, regional investment platform as well as R&D Centre functions.

Role Summary

Location: Base in Singapore RHQ, frequent travel to SEA region (e.g. Indonesia, Thailand).

Reports To: CEO/CFO of Singapore RHQ (and sometimes HQ in China)

We are seeking a dynamic Regional Finance Manager to oversee and manage the financial operations across our subsidiaries/JVs in Southeast Asia. This role is crucial for ensuring the financial health and operational efficiency of each base, requiring regular travels to engage with local finance teams and operations on the ground.

Responsibilities

The main job responsibilities should include, but not be limited to:

• Financial Leadership: Provide strategic financial leadership across all Southeast Asia subsidiaries/JVs, ensuring alignment with corporate financial goals.
• Operational Oversight: Monitor financial performance and operational efficiency at each base, implementing improvements as necessary.
• Budgeting and Forecasting: Lead the annual budgeting process and financial forecasting, ensuring accurate and timely reporting.
• Financial Analysis: Conduct in-depth financial analysis to inform strategic decision-making and identify growth opportunities.
• Compliance and Risk Management: Ensure compliance with local regulations and international financial standards; identify and mitigate financial risks.
• Team Development: Build, mentor, and lead local finance teams in various locations, fostering a culture of collaboration and high performance.
• Stakeholder Collaboration: Work closely with senior management and external partners, including auditors and regulatory authorities.
• Travel Requirements: Conduct regular visits to subsidiaries/JVs to assess financial operations, provide support, and implement best practices.

Skills and Qualifications

• Minimum a bachelor’s degree in accountancy, or a related field.
• Professional qualification such as ACCA/CFA/CPA or similar will be considered a plus.
• Minimum 8 years of relevant experience of which at least 2 years of regional finance or accounting role with a track record of successful financial management. Experience in audit firm will be an advantage.
• A strong knowledge of all the accounting and taxation principles and standards, statutory legislations, and regulations locally, regionally, and globally.
• Preferably bilingual in English and Mandarin (to handle queries and instructions from Mandarin-speaking stakeholders in regards with the finance matters).
• Excellent analytical and problem-solving skills with a proven ability to drive results.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Willingness to travel frequently across Southeast Asia.

What We Offer

• Competitive compensation package: AWS, performance-based bonuses and staff benefits.
• Opportunities for professional development and career growth in a rapidly evolving industry.
• A dynamic and collaborative work environment.
• Commitment to sustainability and innovative technology.

Join us in driving the future of electric mobility and energy solutions！

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

Partnerships:

Responsible for creating new accounts and new partnerships for the company and growing existing ones via networking, business development and sales. Representing and being an ambassador for the company in the field and via direct outreach:

(1) Identifying and developing new business opportunities:

• Traveling to client offices, and attending networking events, social occasions, business conferences, exhibitions and anywhere else business opportunities are extant
• Enhancing the Company’s efforts in hunting style business development in addition to farming cold calls, emails and face-to-face meetings per month
• Fostering in-person connections with clients and potential clients to open new business opportunities; organising face to-face-meetings
• Curating a list of relevant events for the Company to attend, Company leadership to potentially speak at, and participating in 2 to 3 events per quarter
• Attending key events to represent the Motion brand, creating connections with new potential clients, explaining the company’s values and business pillars and pitching the value of Motion with clarity and magnetism

(2) Building relationships with existing and potential clients:

• Nurturing key client relationships to unlock new opportunities for the Company
• Identifying, conceptualising and project managing events organised at the House of Motion which can lead to additional business opportunities such as fireside chats and networking sessions, for invite-only events
• At least one in-house event per quarter
• Curating, organising and leading prospecting efforts across email, social media, phone calls and meetings
• Leveraging the company’s membership in professional associations and organisations for networking opportunities

(3) Strategising and formulating the business development and sales processes to improve and refine how Motion performs in identifying opportunities and bringing them through the sales funnel

• Lead Prospecting reporting across the Revenue Tracker and Streamtime
• Transforming the business development processes and posture of the Company from a word of mouth, farming based organisation to have well established and efficient sales outreach and new business capture mechanisms and systems
• Leveraging a deep understanding of the Company’s business pillars to position and recommend the best matched services and project types to prospective clients
• Being a key part of events produced by Motion to foster connections with high value guests, as client liaison for account servicing and business development farming purposes
• Working with, onboarding and managing Business Development Manager(s), Sales Executive(s) and other new hires that may be team designed into the Prospecting pillar

Positioning:

Leading the company’s marketing efforts via brand amplification, online visibility and direct outreach. Curating and embodying the voice and tone of Motion in all external facing content and communications

(1) Developing and implementing the Company’s marketing strategy

• Analysing and gaining insights from key marketing performance metrics and data to provide actionable plans to implement improved marketing and visibility, resulting in a monthly report to the leadership team
• Leading, project managing and strategising the brand’s marketing efforts across owned media such as social media, EDMs, in-house events, brochures and other marketing collaterals. This may include but is not limited to copy and narrative reflective of Motion’s brand, imagery curation in line with the brand aesthetic in co-ordination with the designers and Art Director, individual long form and short videos as well as reels
• Via one Instagram post per week, one LinkedIn post per week, one Medium blog post per month, one Instagram reel per two weeks
• Planning and project managing the content calendars for social media including, but not limited to, LinkedIn, Instagram, and any other social media channels the company may decide to pursue marketing on in future

(2) Enhancing brand visibility for Motion

• Conceptualising, overseeing, copywriting and amplifying Leadership on LinkedIn for the brand with a target of 1-2 CEO voice posts per month
• Research, engagement, communication with and submission of case studies to awards companies to enhance Motion’s brand visibility via potential award winning work
• Aiming for at least one bronze award per year, depending on number of qualifying projects and whether clients are amenable

(3) Leading enhancement of the quality and sales potential of the brand’s partnership assets

• Overhauling and revitalising Motion’s portfolio of case studies in line with the brand’s business priorities and target clientele, including overall strategy, copy rewriting, imagery curation in co-ordination with project managers, designers and the Art Director, curation of portfolio decks under Motion’s business pillars and client types and individual portfolio deck creation on request by the company leadership
• Leading and project managing the creation of new case studies for the company’s completed projects

(4) Ownership of and updates for the company website and other online platforms including, but not limited to, staff bios, company business copy, approved case studies, contact form, press and media, editorial features the company has had, careers page, and contact incentives such as downloadables

• Manage Google Analytics to inform website and SEO usage as well as content on our websites, to be included in the monthly leadership report
• Co-ordinate with website hosting companies for the management and update of the Motion website
• Establishing and running the Motion blog; writing articles of interest to Motion’s audience on topics including but not limited to business, the senses and the company’s projects on a monthly basis
• Topics across three key pillars; sensorial experiences, the experience of Motion products and behind the scenes, business thought leadership

(5) Developing the company’s physical space (Ann Siang Road office “House of Motion”) for branding and sales benefits to the company in partnership with relevant stakeholder (i.e. CEO and Designer)

• Conceptualise, project manage and lead the positioning of the company’s physical space for marketing, networking, business development, thought leadership and brand amplification benefits to Motion, through events, online visibility and posts about the office space
• Identifying, inviting, working with and managing speakers for events at the House of Motion
• Moderating panels and fireside chats organised at the House of Motion
• Co-ordinating with external partners to formalise sensorial offerings for Motion such as scents, giveaways and other promotional materials

(6) Co-ordinating with PR managers and firms to plan the company’s earned media strategy

• Pitching the company for inclusion in earned media such as but not limited to magazines, websites and other platforms focused on design, lifestyle, art, creative, events, business, finance and entrepreneurship

(7) Working with, onboarding and managing Communications Associate(s), Social Media Executive(s) and other new hires that may be team designed into the Positioning pillar

With the right skillsets, you:

• Have 7-8 years of proven experience in business development and managing sales teams
• Are willing and able to communicate proactively and confidently by phone, over Teams and in person
• Have outstanding written and verbal communication skills
• Have a broad based knowledge of different industries and markets that may represent potential business opportunities for the company
• Are organised and proficient in Excel and SaaS for reporting
• Enjoy and are good at building personal connections
• Understand Motion’s brand, tone, clients and project dynamics

With the right mindset, you:

• Are able to multitask and work well under pressure
• Are sharp, disciplined, resourceful and have a passion for connecting and engaging with people and creating new partnerships
• Are highly organised, responsible and proactive
• Are able to work at pace and deliver high quality work on deadlines
• Are able to coordinate across our three partnership pillars, harvesting business opportunities for Content & Communications, Events & Spaces and People & Culture

With the right heartset, you:

• Inspire people with your passion for excellence in your work
• Have a posture to serve
• Love connecting with people
• Are committed, take ownership, are collaborative, respectful, and you care.
• Perform well with others, and are great at what you do.
• Possess strong interpersonal skills and enjoy working with a diversity of people, companies and projects
• You are attentive to detail
• You are proficient under pressure, resolute and creative in problem solving with strong self-motivation

Our Values:

• Ownership, Authentic, Warm, Humble and Reliable, We care. We listen. We lean in.
• As we are an independent and high-performing business, sometimes it’s all hands-on deck. The right person for this role is ready to support any team member at any seniority by giving your time and support at every milestone of a project journey.

This is a commission-based role.

If you feel that you possess the qualities above and are keen to perform with us, we look forward to hearing from you.

Please submit the following to [email protected]

Programme Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Programme Manager, Contract, Singapore, Management Centre, Cross-functional teams, Strategic initiatives, Market expansion, Operational improvements, Stakeholder engagement

Our client is seeking a Programme Manager to join their team on a contract basis. This role is an exciting opportunity to act as a liaison between leadership and cross-functional teams, driving strategic initiatives and managing special projects. You will be instrumental in optimising internal processes, workflows, and systems to improve efficiency and productivity across teams. With your excellent communication skills, you will build and maintain strong relationships across all levels of the organisation to foster collaboration and teamwork.

• Liaison between leadership and cross-functional teams
• Drive strategic initiatives and manage special projects
• Optimise internal processes, workflows, and systems

What you'll do:

As a Programme Manager, your role will be pivotal in driving the company's strategic initiatives forward. You will be responsible for managing special projects that include market expansion and operational improvements. Your ability to identify potential risks and develop mitigation strategies will be crucial in ensuring the success of these programmes. In addition to this, you will also play a key role in optimising internal processes, workflows, and systems to enhance efficiency across various teams. Your commitment to fostering collaboration and teamwork through building strong relationships at all levels of the organisation will contribute significantly to our client's success.

• Act as a liaison between leadership and cross-functional teams, ensuring clear communication and effective execution of strategic initiatives.
• Drive and manage special projects, including market expansion, operational improvements, and stakeholder engagement.
• Prepare presentations, reports, meeting minutes and updates for executive meetings and external stakeholders.
• Identify potential risks and develop mitigation strategies to ensure programme success.
• Optimise internal processes, workflows, and systems to improve efficiency and productivity across teams.
• Support the development and implementation of policies, procedures, and best practices.
• Build and maintain strong relationships across all levels of the organization to foster collaboration and teamwork.

What you bring:

The ideal candidate for this Programme Manager position brings a wealth of experience in program/project management, operations or strategy roles. Your educational background in Business Administration or Engineering coupled with your industry experience in data centres or technology gives you an edge. Your strong project management skills have been honed by managing complex cross-functional programs. Your excellent communication skills enable you to engage effectively with stakeholders at all levels within an organisation. Lastly, your analytical mindset and focus on delivering results will be key to your success in this role.

• Bachelor’s degree in Business Administration, Engineering, or a related field; MBA is a plus.
• 5+ years in program/project management, operations, or strategy roles.
• Experience in the data centre or technology industry is preferred.
• Strong project management skills, with experience managing complex, cross-functional programs.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Analytical mindset with a focus on delivering results.

What sets this company apart:

Our client is a leading player in the technology industry, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment where every team member's contribution is valued. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends. This is an exciting opportunity to join a company that truly values its employees and offers numerous opportunities for growth and advancement.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1983163 Anarane Thng

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Our client is a leading innovator in the IT industry, dedicated to providing cutting-edge technology solutions to businesses worldwide.

The incubment will be part of a high-performing team that works cross-functionally with product, engineering, legal, marketing and operations teams to develop new capabilities, improve merchant experience, and reduce barriers that prevent people from driving payments and commerce on company's platforms.

Job Responsibilities

• Lead relationships with partners and merchants to drive payments adoption.
• Evangelize our new products and platform features to partners/ merchants through partner teams, 1-on-1 relationships or scale events and conferences. Scope opportunities in market & build channels and pipeline to drive merchant acquisition
• Partner with internal cross functional teams to identify growth opportunities for payments in market
• Provide partner and merchant feedback to inform & influence product roadmaps. Help drive product tests for merchants.
• Increase the effectiveness of XFN teams by recognizing, implementing and scaling opportunities for MFT products & strategies
• Track, analyze, influence, and communicate key metrics to build opportunities and experiences that create scale and meaningful ecosystem value

MINIMUM QUALIFICATIONS:

• 10+ years related experience working within the sales, partnerships, merchant services, scaled services or business development space
• Experience with Payments, Messaging Commerce, E-Commerce or Food delivery
• Entrepreneurial outlook, able to work in chaos and flux, a go getter who takes initiatives and drives project; has strong project management experience
• Experienced communicator capable of presenting ideas to external and internal audiences
• Experience working with cross-functional teams in complex, matrix organizations
• Strong analytical and data analysis skills
• SHould have good communication skills and be fluent in English & Filipino as the role will focus on merchants in Philippines and will need to speak in Filipino language.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

In DHL Innovation Center, we use the topic of innovation to build partnerships with our customers. We help them discover possibilities, inspire them to look for opportunities to advance their supply chain functions, connect them to subject matter experts and create business cases that are applicable to them.

We are looking for a Senior Innovation Engagement Manager to/with…

a. Workshop facilitation:

- Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops

b. Customer experience:

- Consult account managers to plan their customer meetings and tailor guided visits or innovation workshops on relevant business topics in an engaging way using state-of-the-art creative methodologies

- Work with sales leads to understand and define customer requirements and pain points, develop customer engagement strategies and deliver high-quality innovation workshops

c. Customer engagement:

- Deliver customized guided visits through the Innovation Center, involving subject matter experts

- Transform the Innovation Center into an inspiring demo and showcase environment that positions DHL as the Innovation leader in the Logistics industry underscoring the company's vision/strategy for the future and its continuous investment in the development of best-in-class logistics solutions and services today and tomorrow

d. Innovation mindset:

- strong interest in helping to drive innovation and work with global colleagues on new workshop and engagement formats – helping to shape the future of the four Innovation centers around the world

- Adapt and regularly update the content demo showcase portfolio creating a pipeline of new demo showcases for the Innovation Center, in close alignment and cooperation with Trend research, Business units, Industry sectors experts as well as corporate functions

e. Project management:

- coordinate alignment across business unit’s and with other stakeholders to ensure the smooth planning and execution of customer engagements.

f. Leadership:

- Lead, mentor and manage the team of innovation engagement managers, ensuring alignment with organizational goals.

- Cultivate a high-performance culture, emphasizing on collaboration, optimization and continuous improvement

Principal Accountabilities

- Strategic Pre-Sales Enablement: Customer Innovation Workshops, Tours, Deepdives

- Coordinate and conduct Customer Innovation Workshops unlocking sales & business growth opportunities and strengthening customer relationships

- Develop a portfolio of Customer Innovation Workshops by permanently assessing business priorities and customer needs, aiming at sharing best practices, developing new value and/or exploring logistics trends

- Prepare and successfully deliver fully customized Customer Innovation Workshops, including understanding of customer needs, topic selection, customization of workshop agenda including a choice of best-suited creative modules and assignment of expert speakers

- Issue a detailed Customer Innovation Workshop summary highlighting joint opportunities and action items identified and ensure structured follow-up including a tracking in close alignment with the responsible account manager

- Build a network of internal DHL subject-matter experts

- Stay-up to date regarding innovation management methodologies/tools in order to permanently improve and extend the portfolio of customer innovation workshops

- Consult requestors on different formats/options and execute workshops as well as guided visits through the Innovation Center Demo & Content Management

- Translate the content framework and storyline into engaging and state-of-the art demo showcases

- Permanently assess the Innovation Center content framework and storyline, working in close alignment with CSI, BU, trend research and corporate function

- Continuously update and improve a modular content framework and storyline which allows customization to the needs of the customer/business including latest insights, best practices, customer testimonials etc.

- Manage the centralized content/demo & showcase management system on a day-to-day basis and support the regional implementation of the content/demo & showcase management system within the Innovation Center Satellites ensuring worldwide content/story consistency, localization & customization and virtualization

- Continuously share best practices with other regional Innovation centers

Knowledge, Skills & Experience

- 8-10 years professional experience in sales or marketing role; a master degree in Sales, Marketing or Communications is a plus

- Strong customer focus and proven experience in delivering customer workshops

- Insight in Innovation methodologies (Creative problem solving, Design thinking, Agile development)

- High self-motivation and ability to work independently and in a structured way

- Strong presentation and communication skills

- Fluent in English.

- International exposure and cultural sensitivity

- Team leader and team player

- Sound logistics understanding or exposure to manufacturing operations an advantage

- Strategic and entrepreneurial way of thinking

- Very good interpersonal, communicational and problem solving skills

LMA Recruitment is collaborating with a well-established international bank that has a strong presence in Asia. This bank provides a wide range of products and services to cater to the diverse needs of its customers. These offerings include various aspects of personal banking, business banking, and wealth management. They are currently seeking a high-calibre professional Relationship Manager (Onshore).

About The Job

• Contribute to the bottom line of Premier Banking through the accomplishment of profit and growth targets.
• Working closely with other members of the Wealth Management team, such as investment, insurance, and treasury specialists to provide holistic solutions to onshore banking premier clients
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet the client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

Skills And Experience Required

• The successful candidate has strong academic qualifications and 2+ years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Retail to Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• To be considered for this role, the relevant rights to work in Singapore is required.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Hema

Key Responsibilities:

- Work closely with the Singapore team and Japan and global leadership team as well as the Group’s strategy team to identify development opportunities for online properties, evaluate business performance, and drive key strategic initiatives
- Business development for various marketplace platforms such as Lazada, Amazon, Shopee, Tiktok, etc.
- Respond to customer inquiries and concerns promptly through online chat, phone calls, and emails.
- Analyze sales performance, market competition, and trends to propose improvements.
- Handle order processing and resolve operational issues including logistics-related matters, complaints, discount codes, product reviews etc.
- Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
- Grow online sales and other crucial online KPIs for the Singapore market.
- Monitor stock movement regularly and update stocks timely.
- Coordinate digital marketing efforts with the marketing teams and agencies to ensure there are clear ROIs on marketing spend.
- Create, prioritize, communicate, and implement strategic online initiatives and feature developments with both the Singapore and global Owndays team.
- Work with the marketing team to ensure successful campaign execution and customer adoption of online products/services.
- Drive cross-functional projects and manage a project from ideation to deployment across multiple time zones
- Develop and maintain key performance indicators (KPIs) to monitor business performance and identify areas for improvement

Requirements:

- 3-5 years of working experience in ecommerce or marketplaces.
- Digital savvy and comfortable with e-commerce software.
- Ability to work independently and explore e-commerce platforms.
- Strong time and project management skills.
- Proficient with MS Office applications.
- Media and internet savvy. Knowledge of live streaming and influencer