We are looking for a motivated individual to be part of an established award winning and creative architectural practice.

The Requirement

• Minimum of 5 years working experience in an architectural practice with a variety of project experience
• Polytechnic Architectural Diploma or equivalent
• Good up-to-date knowledge of Singapore Planning and Building Regulations
• Good computer AutoCAD and 3D BIM softwares (Revit, Sketchup etc)
• Able to operate independently to prepare drawings for Authority submission, tender and construction purpose by using BIM and conventional AutoCAD softwares
• Able to take charge of relevant authorities’ submission
• Possess a proactive attitude and a team player
• Only shortlisted Candidates will be notified.

· Providing impeccable guest service experiences to all dine-in guests

· Ensure guests are properly greeted upon their arrival

· Promptly address guests’ requests, like food allergy

· Actively listen to and resolve complaints

· Ensure special guests like disabled people, elderly and VIPs, receive personalized services

· Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

· Promote and upsell our range of products to customers

· Manage guest relations team to ensure we comply with all standards and operating procedures

· Liaise with the guest experience team to provide an overall comfortable guest experience

· Analyze customer feedback from various channels and suggest ways to improve ratings and guests’ experience

· Establish friendly relationships with regular customers

· Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes

· Abide to Bacha Coffee’s policies and standards whenever addressing any customers’ feedback

Requirements:

· Proven work experience as a Guest Relations Manager or similar role

· Understanding of all best practices and relevant laws

· Great proficiency in English; knowledge of other languages is a plus

· Customer service drive with outstanding communication and active listening skills

· Excellent problem-solving and multitasking skills

· Leadership skills along with the ability to motivate a team into high performance

· Ability to work flexible hours

· Strong sense of responsibility and a professional presentation

Key Responsibilities:

SALES MANAGEMENT

· To achieve and exceed both hard and soft targets as set out by the Company as well as its Suppliers and Brand Owners.

· To network, develop and firmly establish the various channels necessary to reach targeted segments

BRAND MANAGEMENT

· To establish a brand strategy for the overall branding of the Company’s brands, ensuring healthy sales performance of each brand that will eventually achieve the Company’s sales target and objectives whilst supporting positive business growth.

· To manage marketing communication, communicating brand’s messaging and value propositions to customers and media

· To plan and execute public relations activities to get media write-ups on Company’s brands and products.

· To create a strong brand image and to increase the product’s perceived value to the customer and thereby increase brand equity.

· Conduct market research and analysis required for decision support relating to target markets and competitive positioning.

· Ensure execution of marketing programs is according to the guiding principles of the brand strategy.

MARKETING MANAGEMENT

· Planning of marketing calendar and media plan and responsible for developing and implementing marketing strategies and organise events and functions to achieve Company’s sales targets.

· Identify potential third party for synergistic tie-ups that would enhance brand positioning of the Company.

· Prepare and execute all marketing proposals and post-event evaluation, to evaluate effectiveness of activities.

· To create premiums to help increase demand for Company’s brand and/or products.

· Develop CRM initiatives for key launches and explore opportunities to reach out to new customers through the use of third-party databases.

· Enhance service offering through regular competitive analysis, market intelligence, market research, value-positioning and customer feedback.

· To plan and coordinate with Graphic Designer to produce communication collaterals on Company’s brand and products such as brochures, POP, display merchandising.

· Prepare sell-in letters for promotional activities and review all purchase orders of module stock propose.

· Provide statistical data input for annual store presentation kit and budgeting process.

· Liaising with media with regards to Advertisement and Publications issues

· Monitoring and compiling monthly competitor activities.

COST MANAGEMENT

· Provide monthly/quarterly/yearly reporting to Principals.

· Analysis of reports and variances and preparation of annual sales budget and forecasts.

· Administer, review and control brand’s A&P expenses including monitoring its Net Operating Profit.

· Managing inventory to minimize excess and obsolescence risks.

· Develop promotional master plan and ensure timely procurement of promotional reserves.

· Responsible for planning and logistics of gifts, samples, and testers to retail stores accordingly to promotional usage.

FORECASTING & PRICING

· To work closely with Regional Brand Manager and Sales/Marketing Manager to forecast inventory needs based on sales trends and marketing programs.

· Provide comparative sell-thru study for new product forecasting.

· Recommend and suggest pricing of new products and analyse competitor’s pricing and action as well as planning for counter action where necessary.

PROMOTERS MANAGEMENT

· To oversee the management done by Sales Personnel

· To ensure proper management of Promoter’s duty and shift roster.

· To ensure a consistently high standard & image projected by the Promoters at all times.

TRAINING

· To oversee the management done by Sales Personnel.

· To ensure proper conduct and organize monthly product knowledge and soft skills training for all promoters.

· To develop a training curriculum to ensure operational readiness.

· To ensure all training materials and quality training programs using different methodologies and environments are in place to ensure successful transfer of the necessary skills and knowledge and meet learning objectives.

· To package best practices in learning programs.

· To analyse the effectiveness of training through feedback and evaluation from call monitoring, thereafter determine appropriate actions are taken to ensure standards are kept.

· To ensure clear and consistent communication on all matters pertaining to training and operational matters.

· Responsible for assessing and developing promoter’s capabilities to meet the Company’s sales goals and objectives.

OTHERS

· To undertake additional tasks and responsibilities as may be required of the role and as and when necessary in order to achieve the Company’s objectives.

· Numerically savvy, creative, able to spot trends and innovations with sound business acumen

Requirements:

· Degree/Diploma in Business Administration (specializing in Marketing, Business Development or equivalent), or Degree/Diploma in Marketing and have at least 2 years of proven track record in brand marketing.

· The ideal candidate should come from the beauty sector handling famous international brands. He/she must be self-motivated; energetic; independent with good interpersonal and communication skills; results-oriented; meticulous with strong analytical skills; responsible; organizational; and lastly, savvy at multi-tasking and possesses good follow-through skillsets.

· Strong leadership and presentation skills with good knowledge of Microsoft Office software with respect to preparation of financial projection, budgeting, presentation slides and marketing collaterals.

· Work independently with minimum supervision

· Proficient in English (Verbal & Written)

Note: We regret that only shortlisted candidates shall be contacted.

Job Description & Requirements

• Handle full set of accounts including Group P&L

• Responsibilities for companies’ funds on all bank accounts

• Assist in daily accounting functions duties including month-end closing

• Prepare monthly financial reports and financial analysis

• Carry out planning, budgeting and forecasting for the business lines

• Analysis variance and deviation from budget

• Perform audit for Subcon invoices

• Follow up payment from customers

• Dailly bookkeeping

• Liaise with auditors and tax representatives on audit and tax issues

• Manage company cash flow and proactively monitor credit regularly

• Ensure that the monthly accounts periodic management reports are prepared accurately and submitted on a timely basis

• Review and approve of payments

• Supervise and provide guidance to accounting staff on all accounting related matter

• Review and recommend areas where processes and procedures could be further improved for greater efficiency and strengthen internal controls

• Any ad-hoc duties as assigned

Requirements

• Bachelor/Diploma in Accountancy / Finance or other related fields

• Possess at least 5 years of relevant experience

• Good team player, able to work independently

• Meticulous, organized and proactive

• Comfortable working in a hands-on environment and contribute to all areas

• Self-drive, able to work under pressure and tight deadlines

• Proficient in Microsoft Office and accounting software

• Full set account working experience is required

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

1. To manage and update monthly management accounts, eg (AP, AR, GL, Bank Statement, etc).

2. To prepare all the transactions via korea portal.

3. Loan agreement and related documents need to be prepared when necessary.

4. Liaise with Auditors & Tax agent.

5. To prepare Consolidated Accounts, Transfer Pricing, Tax Computation, Project Cost Budget Analysis, WIP, etc.

6. To know Singapore, Malaysia, Indonesia, Thailand Tax acts to advice and prepare all relevant documents.

7. To prepare Overseas Incroporation documents, if necessary.

8. Liaise with Korea(HQ) accounting & Transactions.

9. To prepare monthly salary payment.

10. To submit GST by quarterly.

11. Well known in Quickbook Online Software.

12. For HR, issue, cancel, renew all passes.

13. To prepare all the Employment related Letters.

14. To update staffs’ details.

15. To arrange interview and prepare for webinar interview.

16. To Book Air-Tickets & Hotel for top management or the teams.

17. To do office house keeping, arrange the office general groceries.

18. Ad-Hoc duty assigned by Superior.

Assist for all overseas related jobs.

Seeking for an experienced and dynamic Product Manager to lead product implementation and operations for one of our core corporate functions.

Key Responsibilities:

• Lead product strategy, development and execution for the core corporate functions
• Develop, formalize and drive the execution of product roadmaps focusing on long-term sustainability and WOG reusability
• Work closely with business user groups to gather, analyze and harmonize business requirements
• Work closely with development teams to translate requirements into actionable product features
• Proactively identify and resolve product-related challenges
• Drive continuous product enhancement to ensure operational relevance
• Manage stakeholder expectations and facilitate cross-functional communication
• Oversee day-to-day product operations and drive performance improvements
• Conduct product training to core business users and end users
• Proactively track and provide timely progress updates and management reporting

The successful candidate shall be a proactive self-starter, comfortable with hands-on involvement in driving product roadmaps and day 2 operational needs, and capable of strategic thinking for long-term product success to align with evolving corporate requirements.

Requirements:

• At least 5 years of proven experience in product management and operational roles, preferably in corporate or enterprise solutions
• Demonstrated ability to lead and motivate teams in a complex, multi-stakeholder environment. Fostering good teamwork
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to influence at all levels
• Versatile with the capacity to work effectively amidst ambiguity
• Quick learner with the ability to rapidly comprehend and synthesise complex information
• Strong project management skills and attention to detail
• Experience in requirements gathering, user story creation, and product backlog management
• Familiarity with Agile methodologies and product development lifecycles

Responsibilities

· Deliver exceptional service and support to all members.

· Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.

· Administer membership welfare schemes.

· Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.

· Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.

· Stay updated on industry trends and best practices to ensure the membership services division remains innovative.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Minimum diploma in any field

Knowledge and Skills

· Strong understanding of membership programs, loyalty strategies and member engagement techniques.

· Proven track record of managing and developing teams to achieve high performance.

· Exceptional communication, problem-solving and interpersonal skills.

· Ability to think strategically while focusing on day-to-day operations and results.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in MS Office and CRM systems.

· Adapt to working in a fast-paced environment.

Location: Singapore/ Chinatown/Outram Park

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Key Responsibilities:

• Oversee and manage construction projects to ensure timely and cost-effective completion.
• Develop and manage Profit & Loss (P&L) statements to analyze project profitability.
• Coordinate and liaise with clients, project managers, architects, engineers, and interior designers across various locations in Singapore.
• Conduct regular site visits and meetings to ensure seamless project execution.
• Handle operational challenges and provide strategic solutions to meet project goals.
• Ensure compliance with safety regulations, quality standards, and company policies.
• Prepare and present project progress reports to senior management.
• Travel internationally (India, Singapore, Indonesia, etc) as required for project coordination and oversight.

Requirements:

• Proven experience in operations /people management.
• Strong financial acumen with experience in managing project P&L.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and meet tight deadlines.
• Own mode of transportation is mandatory.
• Petrol and phone expenses are reimbursable.
• Willingness to travel locally within Singapore and internationally when required.
• Proficiency in project management tools and software.

Benefits:

• Competitive salary based on experience.
• Reimbursement for petrol and phone expenses.
• Opportunities for professional growth and international exposure.

Location: Singapore (Travel Required: India, Singapore and other Southeast Asian countries)

Working Hours: Monday to Saturday, 9:00 AM to 6:00 PM (Non-Negotiable)

How to Apply:Interested candidates are encouraged to submit their resume along with a cover letter detailing their relevant experience and availability.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Key Responsibilities:

• Develop and implement a comprehensive business plan, aligned with the company's overall objectives.
• Drive sales growth and maximize revenue generation through effective strategies and tactics.
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Build and maintain strong relationships with key retail partners to optimize our market reach.
• Lead and inspire a team, fostering a culture of collaboration, accountability, and continuous improvement.
• Analyze market trends, consumer behavior, and competition to identify and capitalize on business opportunities.
• Ensure optimal inventory management, pricing strategies, and promotional activities to drive sales and profitability.

Requirements and skills:

• Prior experience in managing brand principal and act as a point of contact for all brand matters
• Monthly submission of sales reports and forecast
• Work closely with top management (C suites) to achieve desired results
• Dealing with key suppliers and vendors a must
• Prior experience in baby product industry is an added advantage
• Strong knowledge of retail operations, supply chain management, and consumer trends.
• Strategic thinking and problem-solving abilities, with a focus on results and innovation.
• Strong commercial acumen and business understanding, with the ability to make data-driven decisions.
• Responsible for handling all aftersales/repair matters

You will play a pivotal role in the Heart Protection theme of the National Heart Research Institute of Singapore (NHRIS) at the National Heart Centre of Singapore (NHCS). Your responsibilities will include:

· Leading, executing and managing a public-private partnership programme.

· Initiating and coordinating key processes of the programme in collaboration with Principal Investigators.

· Providing valuable intellectual contributions and strategic insights for the overall programme and its projects.

· Engaging and managing key stakeholders, both internal and external, across hospitals, research institutions, and industry partners.

· Overseeing administrative tasks such as facilitating meetings, managing agreements, generating reports, and budgeting to ensure the smooth operation of the programme

Job Requirements

- Degree in Science, Health Science or its equivalent with a strong background in molecular and cell biology

- Minimum 1 - 2 years’ relevant work experience in healthcare or research setting

- Experience in managing budgets and supervising junior staff

- Relevant project management certification and familiarity with A*STAR reporting requirements would be an advantage

- Demonstrated project management experience, preferably in laboratory and finance management

- Experience in preparing and submitting grant proposals, including knowledge of grant variations, submissions, and reporting

- Able to work independently, coupled with effective problem-solving and organisational skills

- A capable leader who can guide the team, monitor progress, supervise, and manage collaborative research activities

We are looking for a passionate BD & Growth professional to drive market growth and business expansion for the company. This role will involve market planning and strategy, social media operations and growth, community management and growth, as well as project-based business development. We seek someone who can develop innovative growth strategies, identify new business opportunities, and help the company achieve sustainable growth in a competitive market.

Key Responsibilities:

1. Market Planning & Marketing:Develop and implement comprehensive market planning and marketing strategies to increase brand awareness and market share;
   Analyze market trends, monitor competition, and execute effective product positioning and promotional campaigns;
   Collaborate with teams to continuously optimize marketing activities for higher ROI and performance.
   
2. Social Media Operations & Growth:Manage and operate the company’s social media platforms, ensuring increased follower count and engagement;
   Formulate social media growth strategies to improve brand visibility and user retention;
   Monitor social media trends, analyze performance metrics, and generate reports to optimize content and campaign effectiveness.
   
3. Community Operations & Growth:Oversee the management and growth of both online and offline communities, fostering user engagement and community vitality;
   Develop and implement community growth strategies to expand community size and enhance user loyalty and interaction;
   Organize online events, discussions, and interactions to increase community activity and enhance brand value.
   
4. Project Business Development (BD):Identify and pursue potential clients, partners, and business opportunities to drive strategic collaborations;
   Establish and maintain long-term partnerships, fostering mutual benefits and resource sharing;
   Participate in business negotiations, contract signing, and ensure smooth execution of collaborative projects.
   Requirements:

• Bachelor's degree or higher, preferably in Computer Science, Marketing, Business Management, or a related field;
• At least 4 years of relevant experience in market planning, social media operations, community management, or business development;
• Strong communication and cross-functional collaboration skills, with the ability to drive teams to achieve goals;
• In-depth understanding of digital marketing and social media platforms, with hands-on growth hacking experience;
• Self-motivated with a creative mindset and problem-solving abilities, able to adapt to a fast-changing market environment;
• Project management experience, capable of efficiently handling multiple projects and delivering them on time.

Preferred Qualifications:

• Experience in international market expansion;
• Proficiency in data analysis tools to optimize marketing and growth strategies based on insights;
• Practical experience in community management, user growth, and brand building.

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Description:

As a Product Manager, you will play a critical role in driving the success of our app by overseeing its lifecycle from concept to execution. You will be responsible for collaborating with cross-functional teams, defining product features, and ensuring the app meets the needs of our customers. Your deep understanding of the food tech industry, combined with your technical expertise and UX/UI design knowledge, will help create a seamless and secure user experience.

You must be familiar with travel and hotel APP ***

Key Responsibilities:

• Product Strategy & Roadmap: Define and prioritize the product roadmap, ensuring alignment with the overall business goals and user needs.
• Food Tech Expertise: Leverage your knowledge of the food ordering, delivery, and discovery landscape to deliver features that drive user engagement and satisfaction.
• UI/UX Design Collaboration: Work closely with UI/UX designers to ensure the app delivers a user-friendly, intuitive, and visually appealing experience. Proficiency in Figma or similar design tools required.
• Cross-Functional Leadership: Collaborate with engineering, marketing, and operations teams to drive product development and ensure timely delivery of features.
• Security & Technical Oversight: Ensure that the app adheres to best practices in security, user privacy, and data protection. Work with the technical team to ensure scalability and performance.
• Market Research & Analytics: Continuously monitor industry trends, customer feedback, and app performance to inform product decisions and optimizations.
• Agile Process Management: Lead agile product development cycles, managing sprints, user stories, and backlogs to ensure on-time and on-budget delivery.

Required Skills & Qualifications:

• Experience: 3+ years of product management experience, ideally within the food tech, food delivery, or e-commerce sectors.
• Industry Knowledge: In-depth understanding of the food ordering, delivery, and discovery space, including key trends and customer pain points.
• UI/UX Design: Strong familiarity with UI/UX principles, design tools like Figma, and collaboration with design teams to create an exceptional user experience.
• Technical Proficiency: Solid understanding of app development processes, security best practices, and technical requirements for mobile and web apps.
• Security Focus: Knowledge of data security, compliance (GDPR, CCPA), and secure payment systems integration.
• Agile Methodologies: Proficient in Agile methodologies, with experience leading sprints and managing product backlogs.
• Strong Communication Skills: Excellent verbal and written communication skills to effectively collaborate with internal teams and stakeholders.
• Problem-Solving & Analytical: Strong analytical mindset, able to use data and customer insights to inform decisions and optimize the product.
• Start-up Mentality: Ability to thrive in a fast-paced, dynamic startup environment with a strong sense of urgency and ownership.

Preferred Qualifications:

• Experience with food delivery or food discovery platforms like Meituan, Dianping, Agoda, UberEats, DoorDash, GrubHub, or similar.
• Experience with APIs and integrations related to payments, delivery services, and third-party APIs.
• Familiarity with A/B testing, user journey mapping, and product analytics tools.
• Familiar with Asia tech latest trend and information.
• The job require you to travel regular to China and Asean countries.

What We Offer:

• Immediate Start: We’re looking for someone to join the team and make an impact right away.
• Competitive Salary: Neogonitiable Based on experience.
• Flexible Work Environment: Work remotely, with opportunities for in-person collaboration.
• Growth Opportunity: Be part of an exciting startup with ample room for career growth and development.
• Dynamic Team: Work with passionate, driven individuals dedicated to disrupting the food tech industry.

If you're excited about building a product that changes the way people experience food, and you have the skills and experience we’re looking for, we’d love to hear from you.

How to Apply:
Please submit your resume, portfolio (if applicable),recent photo and a brief cover letter explaining why you're the perfect fit for this role. Include any relevant project experience in the food ordering or delivery space.

Deadline: Applications will be reviewed on a rolling basis. Apply ASAP to be considered.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

About our client: Our client is in the Utilities industry.

About the role: This role will be based in either Singapore or Taiwan and will require travel across several Asian countries, primarily Taiwan, Singapore, Japan, South Korea, Hong Kong, and China.

1) Market Management

• Owner of the development of the ME market for the zone and the zone ME Strategic KA’s regional leadership as relevant
• Liaise with Group GMD (Group Market Director), adapt to local/zone context the Group’s operating model
• Organize zone C-level meetings with ME Strategic Accounts
• Active survey and knowledge on the ME Market and Key Players’ needs and solutions developed (Competitors watch). Ensure the right timed go-to-market testing of the Innovation topics with well selected ME Key Accounts
• Define and develop solutions (across all portfolio of solutions & business models: water - including water technologies, energy, waste management) that could answer or/and anticipate the market/clients’ needs and trend with the support of the technical/marketing teams

2) Key Accounts Management

• Management of the Zone’s ME Strategic Key Accounts/Prospects (client stakeholders mapping, engagement & networking, anticipate the clients’ needs and trend, develop long-term innovative partnership…)
• Coordinate commercial response to solicited and unsolicited market opportunities
• Establish the stakeholders mapping of the Clients and their clear decision making process (technical, economic and business buyers)
• Establish a clear competition landscape
• Establish the first commercial contact, propose and test different solutions with the clients and eventually coordinate the transition to the project team while remaining part of the project team and the owner of the commercial actions.

About you:

• Bachelor’s Degree (min) or Master, preferably with technical or/and commercial background
• At least 10-15 years of experience working for a leading company in the Microelectronics industry, with preferably the experience in Asia and in Strategic Planning, Commercial Development, Marketing, Strategic Partnership, Operation…
• Able to travel in Asia for short periods on mission
• Leading commercial Knowledge of the ME Market Drivers and Key players, familiar with ME manufacturing processes and supply chain environment
• Own or/and able to build up and develop a strong commercial network at all levels, including C-Level relationship within the ME industry and clients in Asia
• Commercial experience for unsolicited proposal
• Familiarity with managing multi-stakeholders projects, including the corporates
• Experience of being a critical resource within a multidisciplinary project team
• Commercial mindset with high creativity based on market and client demands
• Quick Learner and curious to learn, especially with regard to the company's business (business models, water-energy-waste management solutions and values proposition…)
• Empathy, Open minded, team player
• Able to work in multi-disciplinary and multi-cultural environments
• Good communication skills, strong team spirit and high performance achiever
• Highly self-motivated to achieve a successful career in business development
• Ability to work with remote and matrix management’s requirements and constraints
• Ability to manage multiple projects across countries, Business Units and with different stakeholders both internal and external.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Job Description & Requirements

E-commerce retail is a type of retail that involves buying and selling goods and services online. It's different from traditional retail, which is the sale of goods in physical stores, because e-commerce transactions take place digitally.

E-commerce retail can take place on online marketplaces r on proprietary e-commerce platforms.

Specializes in online sales strategies and the day-to-day operations of a business's online store. They plan, coordinate, and execute e-commerce activities to drive online sales and enhance the customer shopping experience. This role often requires a combination of technical and marketing skills, familiarity with e-commerce platforms, digital marketing, data analysis, and understanding of the online retail market.

Roles and Responsibilities

• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.

Requirements

• Minimum of 4+ years experience in a fast-paced, e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Elementor), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.
• Analytical and multitasking skills.
• All races welcome