COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The Senior Manager, Community Hubs drives, formulates, plans, designs and review the objectives, programmes and operations of the Community Hubs within the Cluster to suit the needs of clients and provides leadership oversight on the execution of these programmes. He/She manages the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the Community Hubs within the Cluster. He/She also collaborates with the community partners and volunteers to develop community engagement and outreach plans that would engage and benefit both clients and the community.

RESPONSIBILITIES

• Manage and supervise the Community Hubs operations in pursuance to MINDS and the Cluster's overall vision and objectives
• Ensure the programmes in the Community Hubs are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include drop-in services, community engagement, direct care services, Social Enterprises and Employment Development
• Provide trans- or multi-disciplinary case management inputs for the programmes and activities within the Cluster
• Provide guidance, mentoring, supervision to the Asst Manager, Community Hubs on the management of their programmes
• Oversee the budget planning and execution of the Community Hubs within the Cluster
• Manage the use of resources allocated in the Community Hubs within the cluster
• Review funding proposals for delivery of services for the programmes in the Community Hubs within the cluster
• Work with the Senior Manager, Regional Hub to ensure that resources with the Cluster are optimised and allocated efficiently
• Develop programmes and services that activate and work with the community partners and resources that drive community interactions between clients and the community
• Renew, develop and execute programmes which will enhance the quality of life of our clients, the caregivers and the community

• Degree in any discipline with at least 5 years of relevant experience
• Effective and good interpersonal and communication skills
• Motivated and able to work independently
• Passion to work with people with intellectual disabilities

Roles & Responsibilities

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Looking for a Passionate Service Staff with Leadership Qualities!

To coordinate restaurant operations, including front-of-house and back-of-house
Deliver professional guest services with utmost customer satisfaction
Able to handle customer complaints and meet high demands

Manages cost control and inventory, forecasting consumption and requirements

Appraise colleague’s performance and provide coaching to keep them productive & motivated

Arrange and organise rosters for staff

Be exemplary and provides a positive and condusive work environment

Job Requirement:
You must have the passion for service and good man-management skills with strong leadership qualities!

At least 4 years’ experience in F&B Management
Excellent communications skills with extensive food and wine knowledge.
Computer literacy and knowledge of MS Office.

Overview

As a key role within the Operations department, the Cluster Manager (CM) manages the resources and financial performance of the assigned centres. Reporting to the Operations Head, the CL will play a pivotal role in providing advice on operations topics to support business growth in a dynamic and challenging environment. This role will also work closely with other departments to achieve and implement the strategy, policies and assigned projects in the company while managing the assigned centres in the cluster.

Roles and Responsibilities

1. Teams Management

• Responsible for the recruitment of his/her leadership team and their onboarding
• Manages, organize, coordinate and follows-up the activity of his/ her team. Define and run management process with teams. Assess individual and collective performance. Manage talent review and grow the team.
• Define clear KPIs and objectives, consistent with the strategy defined by the company.
• Ensure adherence of tools, guidelines & process of the company
• Ensure a smooth and serene communication both way from Management to the Centres as well from Centres to the Management team.
• Ensure the engagement of the team and reduce gap between the Centres and the HQ.
• Work closely with each department and ensures their involvement in operational process.
• Ensure good spirit, dynamism, and good values in the management practices of the Operations teams.
• Ensure a good retention and a positive social climate in the Centres.

2. Management of the Centres

• Responsible for the implementation of the strategy of the company & the initiatives from each HOD across the clusters.
• Satisfaction and engagement with the families:

- Responsible for the satisfaction of the families: KPIs on satisfaction survey, ensure right communication with parents

– Guide the principals to ensure right communication to the parents

- Attend to families’ meetings in the centre if needed

• Relation with institutional partners:

– Position the company as a real partner for Education (Early Years, Curriculum & Ops Expertise) in Singapore.

• Supporting our educators:

– Develop and build various communities’ groups within Operations to better support educators in their roles and for best practices/knowledge sharing

3. Performance of the centres

• Occupancy

– Monitor monthly occupancy of the centres: Budget, forecast enrolment planning (increased enrolment with reduced withdrawal) and actions plans (school presentation, team professionalism, marketing actions, and overall quality of the service provided) to achieve the occupancy targets.

– Analyse the sales funnel conversion closely with Marketing/Sales teams.

• Management of the P&L

– Responsible for the performance and quality of the centres

– Follow up the performance of each cluster in arranging P&L CM meeting between HR, Finance and each CM.

– Define & adherence the P&L budget, analyse the gaps, optimize results with proactive and corrective action plans. Work closely with Finance, Marketing and HR departments.

– Manage closely with Cluster Leads and Principals if needed on the staff cost

– Follow up the staff cost per month closely with Operations Head/HR and finance (staff deployment / Relief staff usage).

– Plan and review easily the staff deployment on a weekly basis, consistent with the occupancy of the centres.

– Design a tool & process to optimize the deployment of the staff based on the governance policy & brand compliances (teacher/child ratio)

– Monitor CAPEX budget & collection fee.

– Adhere to Standard Operation Procedures on Financial Matters.

4. Estate Management

• Work closely with the estate manager who oversees Centres Maintenance and renovation Projects (on current & new centres, where applicable)

Job Requirements

• Equipped with more than 8 years of experience as a manager
• Background in Education (Preschool in Singapore will be an advantage)
• Strong leadership and management skills
• Strong Business Acumen
• Possess strong written and verbal communication skills:

- Ability to empathise and communicate with employees and Parents of all levels.
- Ability to influence Leaders on Change initiatives.
- Ability to be flexible operationally to meet the needs of a multi-cultural, diversified, and fast-growing organisation;

• Strong in Problem Solving
• Strong Execution follow-up
• Efficient and ability to prioritize and anticipate
• An excellent independent worker and a collaborative team player.
• Results oriented, Self-motivated to define and reach KPI’s
• Able to manage economical figures and P&L
• Able to provide good mentorship and guidance

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

You will play a pivotal role in the Heart Protection theme of the National Heart Research Institute of Singapore (NHRIS) at the National Heart Centre of Singapore (NHCS). Your responsibilities will include:

· Leading, executing and managing a public-private partnership programme.

· Initiating and coordinating key processes of the programme in collaboration with Principal Investigators.

· Providing valuable intellectual contributions and strategic insights for the overall programme and its projects.

· Engaging and managing key stakeholders, both internal and external, across hospitals, research institutions, and industry partners.

· Overseeing administrative tasks such as facilitating meetings, managing agreements, generating reports, and budgeting to ensure the smooth operation of the programme

Job Requirements

- Degree in Science, Health Science or its equivalent with a strong background in molecular and cell biology

- Minimum 1 - 2 years’ relevant work experience in healthcare or research setting

- Experience in managing budgets and supervising junior staff

- Relevant project management certification and familiarity with A*STAR reporting requirements would be an advantage

- Demonstrated project management experience, preferably in laboratory and finance management

- Experience in preparing and submitting grant proposals, including knowledge of grant variations, submissions, and reporting

- Able to work independently, coupled with effective problem-solving and organisational skills

- A capable leader who can guide the team, monitor progress, supervise, and manage collaborative research activities

You will play a pivotal role in the Heart Protection theme of the National Heart Research Institute of Singapore (NHRIS) at the National Heart Centre of Singapore (NHCS). Your responsibilities will include:

· Leading, executing and managing a public-private partnership programme.

· Initiating and coordinating key processes of the programme in collaboration with Principal Investigators.

· Providing valuable intellectual contributions and strategic insights for the overall programme and its projects.

· Engaging and managing key stakeholders, both internal and external, across hospitals, research institutions, and industry partners.

· Overseeing administrative tasks such as facilitating meetings, managing agreements, generating reports, and budgeting to ensure the smooth operation of the programme

Job Requirements

- Degree in Science, Health Science or its equivalent with a strong background in molecular and cell biology

- Minimum 1 - 2 years’ relevant work experience in healthcare or research setting

- Experience in managing budgets and supervising junior staff

- Relevant project management certification and familiarity with A*STAR reporting requirements would be an advantage

- Demonstrated project management experience, preferably in laboratory and finance management

- Experience in preparing and submitting grant proposals, including knowledge of grant variations, submissions, and reporting

- Able to work independently, coupled with effective problem-solving and organisational skills

- A capable leader who can guide the team, monitor progress, supervise, and manage collaborative research activities

Job Description

1. Attend consultant and site meetings with the Project Team, coordinate with client's, consultants and sub-contractors on M&E matters to ensure the works carried out meet the desired quality/workmanship, specifications, code requirements and the projects are completed on time and within budget.
2. Manage and lead M&E project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes.
3. Manage the M&E consultants and M&E SU-contractors to meet project program, design deliverables, and Authority submission and timely approval.
4. Review & verify consultants design drawings, counter propose alternative design and feasibility of construction.
5. Review and value-add to the designs/specifications/drawings submitted by consultants.
6. Ensure the M&E designs comply with relevant codes compliances and regulations.
7. Coordinate with architectural team and structural team to ensure the final design is in-line with architect’s design intents and client’s requirements.
8. Liaise with BIM Manager on the BIM presentations, clash reports, ICE meeting schedules and requirements.
9. Assist and supervise the preparation of M&E coordination and shop drawings for the project to be used on site for construction.
10. Oversee M&E works, conduct inspections on site, monitor shop drawing progress and provide support to construction team.
11. Resolve site issues related to design or changes required by Construction team, to ensure no delay affecting main program.
12. Issuance of RFI & Site-Design Amendments
13. Ensure timely completion and good quality of works
14. Any other ad-hoc duties and tasks as may be assigned

Job Requirements

1. Degree holder in M&E, Specialist Diploma in M&E Coordinator or equivalent
2. Minimum 10 years of relevant work experience as M&E manager role. With experience in PPVC D&B projects is a plus
3. Excellent communication, leadership, and interpersonal skill.
4. Strong problem-solving and decision-making abilities
5. Skill in Autocad & Revit

We are currently recruiting for experienced waitstaff. The job requires you to welcome and seat guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell. You need to be an upbeat person and you'll need to be a team player and a problem solver and be able to use you initiative in high pressure situations

Job Summary:

We are seeking a highly motivated and customer-oriented Service Executive to join our team in our luxury automotive marques.

The Service Executive will be responsible for providing exceptional service to customers, managing service operations, and ensuring customer satisfaction.

This role requires strong interpersonal skills, technical knowledge of automobiles, and the ability to handle customer inquiries and concerns effectively.

Main Job Description

- Providing 1st level support to the Customer Service Officer/s in day-to-day operations.

- Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed their expectations.

- Maintain accurate service records and documentation of all customer interactions and service transactions.

- Collaborate with the parts department to ensure the availability of necessary parts and accessories.

- Follow up with customers to ensure their satisfaction with the service provided and address any additional needs.

- Stay updated on industry trends, new vehicle models, and service procedures to provide accurate information and recommendations to customers.

- Assist Management in implementing customer service initiatives and process improvements to enhance the overall service experience.

- Responsible for the CRM database for Aftersales – to be the key executor of all Aftersales Marketing initiatives in collaboration with the Senior Aftersales Manager & Lamborghini Principal.

- Adhere to brand compliance, safety guidelines and maintain a clean and organized service area.

- To provide full cooperation for all ad-hoc matters that may be required as and when.

- Alternate Saturday work arrangements.

Qualifications:

- Minimum Diploma or equivalent; additional education or certification in automotive

certification will be a plus.

- Proven experience in customer service or a similar role, preferably in the

automotive industry. (Preferably from Continental brands)

- Solid understanding of automotive systems, parts, and repair processes.

- Excellent communication and interpersonal skills.

- Strong problem-solving and conflict resolution abilities.

- Proficiency in computer systems and automotive service software.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Attention to detail and a commitment to delivering exceptional service.

- Neat and pleasant appearances and mannerism.

Responsibilities

· Providing guidance and input to the team on the tendering, execution, and completion of all projects to meet budget and timeline requirements.

· Lead fit out team on site and project meetings with clients.

· Collaborate with internal teams to review MEP, Commercial, Contracts for project tenders and execution.

· Liaise with Finance & Administration divisions to ensure that operational processes are streamlined and in line with business objectives.

Requirements

· Must be able to communicate in Chinese and English and local dialects with all parties involved in construction.

· Ideally 10 years of practical working experience with 10 years in Corporate Office / Retail Projects in a Main contractor in a Senior Management role.

· Strong leadership skills and experience in managing a team of departmental heads.

· Ideally Degree or Diploma in Engineering / Construction or equivalent (Not a must). BCA issued certificate holders are also welcomed.

· Certificate in Construction Safety Course for Project Managers.

· Good knowledge of local authority requirements and engineering standards.

· Align the expectations of key stakeholders of each project, to ensure timely information is shared - from Project Strategy, Design, Timing and Commercial expectations.

· Proficiency with Microsoft Office applications, familiarity with AutoCAD.

· Proficiency with MS OneDrive / Sharepoint.

· Appreciate and good drive in quality works.

· Can-do attitude.

Perks and benefits

· Flexible work arrangement

· Medical Benefits

· Transport Allowance

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions to attract new customers

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions to attract new customers

Strategic Business Development

• Identify and capitalize on growth opportunities within the advanced manufacturing sector to support business expansion.
• Conduct comprehensive market research to analyze industry trends, workforce skill demands, and gaps in the talent pool.
• Design and execute strategic initiatives to enhance business growth and drive the adoption of training programs.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, including manufacturing firms, industry associations, and training providers.
• Serve as the primary liaison for clients, addressing inquiries, resolving concerns, and ensuring a positive client experience.

Training Program Development

• Collaborate with Institutes of Higher Learning (IHLs) and industry training providers to develop tailored training solutions that align with client needs.
• Evaluate and update training program content to ensure relevance, alignment with industry standards, and adaptability to emerging trends.
• Monitor the performance of training programs, gather client feedback, and implement continuous improvements.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• A minimum of 3–4 years of experience in business development, marketing, or related roles within advanced manufacturing or industrial training sectors.
• Proven analytical skills with the ability to interpret market trends and derive actionable insights.
• Exceptional communication, negotiation, and relationship management skills.
• A proactive and results-oriented mindset with the ability to work collaboratively in a team and engage effectively with industry professionals.

About our client: Our client is in the Utilities industry.

About the role: This role will be based in either Singapore or Taiwan and will require travel across several Asian countries, primarily Taiwan, Singapore, Japan, South Korea, Hong Kong, and China.

1) Market Management

• Owner of the development of the ME market for the zone and the zone ME Strategic KA’s regional leadership as relevant
• Liaise with Group GMD (Group Market Director), adapt to local/zone context the Group’s operating model
• Organize zone C-level meetings with ME Strategic Accounts
• Active survey and knowledge on the ME Market and Key Players’ needs and solutions developed (Competitors watch). Ensure the right timed go-to-market testing of the Innovation topics with well selected ME Key Accounts
• Define and develop solutions (across all portfolio of solutions & business models: water - including water technologies, energy, waste management) that could answer or/and anticipate the market/clients’ needs and trend with the support of the technical/marketing teams

2) Key Accounts Management

• Management of the Zone’s ME Strategic Key Accounts/Prospects (client stakeholders mapping, engagement & networking, anticipate the clients’ needs and trend, develop long-term innovative partnership…)
• Coordinate commercial response to solicited and unsolicited market opportunities
• Establish the stakeholders mapping of the Clients and their clear decision making process (technical, economic and business buyers)
• Establish a clear competition landscape
• Establish the first commercial contact, propose and test different solutions with the clients and eventually coordinate the transition to the project team while remaining part of the project team and the owner of the commercial actions.

About you:

• Bachelor’s Degree (min) or Master, preferably with technical or/and commercial background
• At least 10-15 years of experience working for a leading company in the Microelectronics industry, with preferably the experience in Asia and in Strategic Planning, Commercial Development, Marketing, Strategic Partnership, Operation…
• Able to travel in Asia for short periods on mission
• Leading commercial Knowledge of the ME Market Drivers and Key players, familiar with ME manufacturing processes and supply chain environment
• Own or/and able to build up and develop a strong commercial network at all levels, including C-Level relationship within the ME industry and clients in Asia
• Commercial experience for unsolicited proposal
• Familiarity with managing multi-stakeholders projects, including the corporates
• Experience of being a critical resource within a multidisciplinary project team
• Commercial mindset with high creativity based on market and client demands
• Quick Learner and curious to learn, especially with regard to the company's business (business models, water-energy-waste management solutions and values proposition…)
• Empathy, Open minded, team player
• Able to work in multi-disciplinary and multi-cultural environments
• Good communication skills, strong team spirit and high performance achiever
• Highly self-motivated to achieve a successful career in business development
• Ability to work with remote and matrix management’s requirements and constraints
• Ability to manage multiple projects across countries, Business Units and with different stakeholders both internal and external.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

About our client: Our client is in the Waste management industry.

About the role:

• Products / Systems Manage product life cycles including new products and accessory configuration updates.
• Create and maintain solution and product catalogue to support commercialization. Actively support new project proposals when new offers are needed for pre-sale and bidding requirements.
• Focus on Product and system Application Development for Southeast Asia and China, including technical understanding and application of engineering solutions, a variety of industrial equipment / components going into the solutions, system automation know-hows, and digitization trends. At the same time, finding local alternatives to address cost and delivery needs.
• Co-operate with Partners in each market for New Product Application development. Technically source from qualified partners. Manage confidentiality, IP and Business cases.
• Handle Product & Technical Complaints and provide On-site Services to support project teams if needed.
• Set up database with product catalogue to track in Projects – what new products used in what projects, lessons learned, recommendation for future projects, wish list for new products.
• Carry out market research in each country with insightful intelligence, analyse, and formulate into product market competition strategies to integrate into product development plan.

Design (Team with 3 designer)

• Standardize design fundamentals, identify gaps to improve.
• Lead and Work with design team in each office to proactively design into opportunities and ensure design accuracy with local needs.
• Establish proactive Relationship with Influential Project Consultants and design houses for Technical Spec-in. Track such leads as a KPI to drive for pipelines with business leaders.

Commercial / Cross functional Co-responsibilities

• Define choices of products / solutions for commercial team to choose from to meet market demand.
• Define product plan for each year by working with cross functional team.
• Collect customer demands with and through commercial team to solution specifications to enable new product development. Provide timely technical Supports to commercial team to remove product barriers.
• Implement strategic pricing practices while collaborating with Sales and management to strive for balanced decision.
• Carry out Regular On-site Examinations for Key Projects to validate new product functionality and existing product and system function issues (feedback from team) and provide improvements.
• Work with market communication team and R&D to design Product promotion scheme, provide training for sales, distributors and customers. Participate in and work with the marketing in various academic conferences, exhibitions and other marketing activities.
• Align with Global product strategy and information sharing representing the region. Make and update sales tools related to products. Be the regional owner to link global initiatives for product introduction and launching champion with support from market communication.

Sales Support

• To attend technical review with sales team
• To attend technical meetings with clients

Project Support – HDB (Before Main Contractor)

• To attend coordination meetings with architects, m&e and structural consultants
• To coordinate and determine the level of pipe sleeve crossing under major roads
• To coordinate the level of pipe sleeve with major services such as sewer, power cables, etc
• To determine the position and depth of launching pits that will aid the installation under major roads
• To study and highlight authority requirements during the meeting.
• To reply to HDB review form
• To reply to NEA BP, DC, WD Advise
• To produce preliminary drawings to aid the tender process for main contractor
• To prepare drawings for PWCS QP endorsement
• To prepare drawings for Acoustic Consultant’s specifications
• To prepare drawings for MV provisions to be designed by MV consultant

Project Support – HDB (With Main Contractor)

• To attend technical meetings with main contractors
• To coordinate pipe clashes with m&e and structural services

Design Support

• To generate fabrication drawings for non-standard equipment
• To monitor project design submission schedule
• To allocate work assignments to other designers
• To check designs, shop drawings done by other designers
• To hold trainings to designers

About you:

• Bachelor’s or master’s degree in automation, mechanical engineering or relevant fields.
• More than 8 years product and application experience in Construction/Engineering industry.
• Good business negotiation and presentation skills.
• Excellent communication skills with local and western customers and colleagues.
• Good leadership to lead technical team to enable faster business growth.
• Proper flexibility and agility.
• Goal and results oriented.
• Able to work independently with professional judgments, proactivity and team player spirit.
• Willing to take up challenging assignments with such track records.
• Revit & AutoCAD

Other information:

• Work location: Central
• Working days: Mon-Fri, 9am to 6pm

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About Us:

Signarama CBD is a leading provider of premium, sustainable signage solutions. We serve local businesses and interior designers with innovative and customized signage, using state-of-the-art printing technology and eco-friendly materials.

Position Overview:

We are looking for a dynamic and organized individual to manage day-to-day office operations while contributing to internal sales activities. The role involves handling administrative tasks, coordinating projects, nurturing client relationships, and driving internal sales growth.

Key Responsibilities:

Office Management:

• Oversee office operations, ensuring efficiency and smooth workflow.
• Manage administrative tasks including scheduling, inventory, and correspondence.
• Coordinate with vendors, suppliers, and logistics partners.
• Monitor project timelines, ensuring on-time delivery of signage projects.
• Maintain records, invoices, and office documentation with accuracy.

Internal Sales:

• Respond promptly to inbound inquiries via email, phone, or walk-ins.
• Prepare and follow up on quotations, invoices, and sales orders.
• Build and maintain strong relationships with existing clients.
• Support the sales team with lead generation and pipeline management.
• Proactively identify upsell or cross-sell opportunities for signage solutions.
• Collaborate with the design and production teams to ensure client requirements are met.

Qualifications & Skills:

• Experience: 2–5 years in office administration, sales, or customer service roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Excel, Word, Outlook)
• Ability to work independently and as part of a team.
• Customer-focused mindset with a proactive approach to sales.
• Prior experience in the signage, printing, or design industry is a plus.

What We Offer:

• Competitive salary with incentives based on sales performance.
• Supportive and collaborative work environment.
• Opportunities for professional growth and skill development.
• Be part of a team committed to sustainability and innovative solutions.

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of HR Manager

We seek a dynamic capable individual with well-rounded experience in Human Resource field who can independently manage the entire spectrum of HR from attraction-retention-motivation-development.

The HR Manager is responsible for preparing the annual budget, overseeing payroll and other HR related operational duties, maintaining HR records, and analyzing data to support informed decision-making. In this role, you will be partnering with internal stakeholders in key initiatives, in support of building and strengthening our people agenda to achieve our organisation’s goal of transforming lives in SCC. This lead role also provides strategic HR management of wellness, employee engagement and people development initiatives, policies and practices and insights to the board and senior leadership team. This dynamic and adaptable individual to also have sound knowledge of HR legal matters in compliance to communicate across all levels of the organisation. Resilient and resourceful and seeks collaboration for the best outcome for team and organisation.

Key Responsibilities:

1. Recruitment & Onboarding

• Oversee workflow processes and procedures of recruitment
• Plans and conduct new employee on-boarding to foster positive attitude toward organisation goals.
• Update job requirements and job descriptions for all positions.

2. Compensation & Benefits & Payroll

• Develop and recommend for implementation of compensation plan
• Administer benefits plans
• Manage Annual Increment and Variable Compensation process
• Oversee payroll process including AI/VC and AWS

3. Talent Management

• Lead and administers performance review programme, integrating AI/VC within appraisal cycle to support personal development and merit-based compensation system to ensure effectiveness, compliance, and equity within organisation.
• Work on talent identification and development of career progression and succession planning
• Work on competency building to increase capacity and effectiveness of workforce

4. Employee Welfare & Engagement

• Prepare employee’s resignation notice and related documentation, and conducts exit interviews to determine reasons behind resignation
• Advise appropriate resolution of employee relations matters, and ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care.
• Communicate and explain the organisation’s policies to employees.
• Ensure general insurance coverage for the employee and offices.
• Coordinate with insurance providers to assess coverage options and claim process.
• Develop employee engagement strategies and plan staff welfare activities

5. Training and Development

• Administer and maintaining training and development needs that fits the organisation goals and employee personal development objectives.
• Liaise with department heads to understand all necessary aspects and needs of staff training and development, and to ensure they are fully informed of staff training and development objectives, purposes and achievements

6. Policy, Compliance & Audit

• Develop and administer policies, procedures and programmes to ensure alignment of organisation mission and competitiveness.
• Keep abreast of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are complying.
• Act as the primary point of contact for external auditors during HR audits, ensuring all necessary documentation and information are prepared and accessible.
• Collaborate with external auditors to address any findings and recommendations, ensuring that HR practices align with regulatory requirements and organizational policies.
• Track and implement corrective actions based on audit outcomes to enhance HR processes and compliance.

7. Shared Services Approach

• Establish and manage HR Shared Services to ensure alignment with organisation’s initiatives and objectives [=DREAMS (Singapore) Limited]

8. Budget and Financial Oversight

• Prepare and manage annual HR Budget, align financial resources with organizational and HR strategic goals.

9. Board and Senior Leadership Engagement

• Prepare HR presentations, reports and updates for participation and meetings with HR Committee (BOD) and Senior Leadership Team to provide strategic HR insights and contribution to organisational planning.
• Lead and to support Senior Management to conduct HR Committee periodic meetings and work with stakeholders (e.g. Board & HRC subcommittee members)

Requirements:

• Degree in Business with major in Human Resource
• Minimum of 3 years of managerial experience, including HR supervisory responsibilities
• Good spoken and written English.
• Strong interpersonal and communication skills, and ability to interact effectively at all levels
• Good planning and prioritisation skills.
• Able to work independently but in a team environment.
• Meticulous, proactive, resourceful and self-driven with positive mind-set.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Summary:

Achieve fundraising targets and build/maintain strategic partnerships that support TOUCH's mission in serving the community.

Principal Responsibilities and Duties:

• Conceptualize, execute and manage fund-raising projects to meet department’s budget
• Develop and prepare fund-raising proposals for corporate and school partnerships
• Solicit sponsorships and manage fund-raising events with various stakeholders
• Cultivate and manage relationship with existing and potential sponsors
• Explore current and diverse fundraising channels & initiatives to build & manage pipelines for current/future donors
• Undertake research on prospective corporate, trust and public donors
• Help develop new fundraising products and events and market them
• Cold call potential donors and build relationships with them
• Ensure stewardship of donations / funding
• Write reports for corporates / trusts / foundations on the use of existing grants/donations
• Maintain and update donors’ records on a fundraising database
• Write internal reports, analyzing fundraising progress on a monthly or periodic basis
• Arrange fundraising events and tours of the charity’s projects for potential donors

Essential Skills and Qualifications:

• Diploma or Degree in Marketing, Business or equivalent
• 3-5 years experience in fundraising/sales & marketing and organising events.
• Excellent presentation, interpersonal and writing skills
• Able to work independently yet a team player who is able to perform effectively in a fast-paced environment
• Proficient in MS Office especially PowerPoint, Excel and Word
• Campaigns management is an advantage
• Knowledge of CRM is an advantage
• Excellent interpersonal and networking skill
• Ability to manage complete workload and deliver under tight timeline

Summary:

This role is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 11 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

This position reports to the Director and using networking, prospecting, and recommendations, find and create new business possibilities. Establish and preserve solid connections with important customers, partners, and interested parties. To achieve revenue goals and corporate objectives, develop and implement sales strategies.

Create and deliver persuasive business presentations.

Manage client's business satisfaction in the delivery of services and ensure sales objectives are met.

Roles & Responsibilities

Responsibilities:

· Manage day-to-day operations at a designated branch

· Attending to inquiries and providing comprehensive scalp and hair analysis

· Perform tailored treatments and professional consultations for homecare

· Possess strong leadership qualities and ensure all staff adhere to the company’s standard operating procedures and uphold the highest standard of customer service at all times

· To handle customer’s inquiries and feedback professionally

· To lead and maintain good morale amongst staff and ensure smooth operations

· Recommend seasonal promotions and discount packages to increase our clientele

Requirements:

· Work experience as a Hair Salon Assistant Manager or Superviosor role in the beauty industry

· 5 years of prior experience in managing of Hair-salon and hairdressing skills

· Service-oriented with leadership ability and excellent interpersonal skills

· Solid organizational skills with the ability to manage shifts and appointments

· Able to commit to retail hours

We're seeking an experienced Senior Project Manager to lead the delivery of large-scale infrastructure projects. The successful candidate will have a strong background in managing complex projects, leading cross-functional teams, and ensuring projects are completed on time, within budget, and to the required quality standards.

Key Responsibilities:

Project Planning

• Develop and manage project plans, resource allocation plans, and budgets to ensure successful project delivery.

Team Leadership

• Lead and manage cross-functional project teams, including engineers, contractors, and stakeholders.

Risk Management

• Identify, assess, and mitigate project risks to ensure minimal impact on project timelines and budgets.

Stakeholder Management

• Communicate and coordinate with stakeholders, including project sponsors, clients, and external partners.

Quality Assurance

• Ensure projects are delivered to the required quality standards, and that all regulatory and compliance requirements are met.

Budgeting and Cost Management

• Manage project budgets, track expenses, and ensure cost-effectiveness.

Schedule Management

• Develop and manage project schedules, ensuring timely completion of projects.

Requirements

• Bachelor's degree in Engineering, Construction Management, or a related field.
• Minimum 10-15 years of experience in managing large-scale infrastructure projects, with a focus on project planning, team leadership, and risk management
• Professional certifications like PMP, PRINCE2, or APM are highly desirable.
• Proficiency in project management tools like Primavera P6, MS Project, or Asta Powerproject.
• Strong communication, leadership, and problem-solving skills.