General information

As a Service Sales Specialist , you will be responsible for helping to drive sales volumes and margins across the service product portfolio and regularly updating the database with changes made on-site.

Reporting to Service Sales Manager, you will be playing a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value-added solutions.

This position is based in Singapore.

Your responsibilities

• Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed.
• Utilizing IB database to understand the existing installed base (IB) and identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market.
• Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
• Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Communicating contract details in accordance with ABB offering and strategy. Managing administrative sales processes.
• Contributing to risk assessments related to price and quality. Registering required information into the appropriate customer database.
• Translating the needs of customer into relevant ABB Service offerings and solutions.

Your background

• Degree/Diploma in Electrical /Electronic Engineering or equivalent
• Possess 3 to 5 years of working experience in Engineering/Service Sales.
• Hands-on experience on Electrical Medium and Low voltage system servicing will be an added advantage.
• Highly sales driven and with the ability to develop and manage customer relationship.
• A collaborative, solution-focused approach, with strong written and spoken communication skills.

1. Manage and allocate company resources for logistic demand, as well as ensure that the delivery process smoothly and seamlessly.

2. Develop strategies to streamline processes and reduce cost

3. Ensure operations comply with regulatory standards as well as company guidelines

4. Manage and coordinate logistics staff to ensure smooth operations

5. Main point of contact and liaison between company staff, clients, and relevant authorities, ensure traceability and availability at all times.

We are seeking Relationship Manager to join our team in the bank. The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• No experience candidates are welcomed to apply.
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

JOB PURPOSE

The Regional Service Engineering Manager leads, guides and manages the Service Engineering Teams to ensure that the Company’s products being used by customers are properly configured and commissioned and can be used safely. To do that, the Service Engineers have to competently check, maintain and support the engineering and technical aspects of the products and troubleshoot and rectify any faults and problems that customers encounter.

CRITICAL WORK FUNCTIONS & KEY TASKS

1. Commissioning, Maintenance and Service Assignments
2. Lead, guide and oversee the Service Engineers in various countries to provide engineering (mainly electrical and mechanical) and technical support services to customers for commissioning, preventive maintenance and corrective services. The purpose is to ensure that the equipment/machine are properly installed and can be safely operated.
3. As the Manager for the Singapore team, allocate work and manage the Service Engineers in Singapore.
4. Advise and address cases escalated by team members, which is usually done remotely through emails, messaging and telecommunications on a 24 x 7 basis.
5. Provide engineering support and service for certain products personally.
6. Review or prepare quotations to tender for service contracts for preventive maintenance and repairs. Decide on terms and pricings.
7. Where necessary, support the clinical application specialist in attending to cases involving the use of robotics in the operating theatre.

2 Products, Stock & Knowledge Management

1. Deal with manufacturers on technical issues and spare parts.
2. Plan and ensure that stock level of spare parts is optimally kept.
3. Track and ensure that testers are calibrated and checked periodically.
4. Manage and enforce documentation of all assignments handled to build up a knowledge database for analysis, learning and sharing. Identify common issues and errors and prepare an article or advisory to educate the Engineers.
5. Prepare step-by-step training materials and operating manual (derived from service manuals provided by manufacturers) for every major equipment to guide the Engineers

3 People Management and Development

1. Promote and support progressive people management frameworks and policies to better attract, retain and develop talent:
2. Competency framework
3. Performance management system
4. Learning and development framework
5. Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
6. Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
7. Engage, mentor and motivate team members to excel and grow them personally and professionally.
8. Manage staff issues and appraise their performance

4 Special Projects and Others

1. Undertake special projects as and when assigned by the management. Eg: In-house POS System, Key Performance Indicators System (Dashboard) and Job Forms.
2. Perform other assignments and projects as assigned by the management.

Responsibilities:

• Work closely with team members in Business Development to achieve personal sales target and company sales target
• Understand company’s product and solutions, and present to clients
• Able to communicate effectively and professionally with clients, both spoken and written
• Market research and provide feedback to development team
• Assist in account management of company’s existing clients
• Evaluate customers’ future needs and recommend best practices

Requirements:

• Candidate with experience in IT, Digital Solutions, F&B or Retail related Sales will be a plus
• Looking for individuals with ability to speak and write in Chinese to communicate and perform work tasks for our growing Chinese-speaking customer base
• Candidates who possess relevant qualifications, employment background and suitable skills sets are most welcome to apply

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Media Manager

Job Overview:

We are seeking an experienced and dynamic Media Manager to join our team. The ideal candidate will have a strong background in media planning, ad platform setup, campaign coordination, data analytics, and media agency management. This role is critical to ensuring the success of our clients' digital marketing campaigns and achieving their business objectives.

Key Responsibilities:

• Media Planning: Conduct KPI simulations and develop budget mixes by channel and funnel. Create detailed campaign structures based on objectives, target segments, channels, and placements.
• Media Account Setup: Establish ad account structures according to business needs. Coordinate media pixel implementation with the web development team. Track media performance, including web conversions based on media pixels.
• Campaign Coordination: Define required creative assets and formats for digital campaigns. Write compelling copy for captions and search ad copy.
• Ad Platform Setup: Implement ad platforms based on planned campaign structures. Create QA links with stakeholders. Guide and audit the ad execution team in campaign setup on ad manager platforms.
• Data Analytics: Analyze media performance against KPIs and extract actionable insights to optimize media operations. Collaborate with the data engineering team to automate media data analytics processes.
• Media Agency Management: Coordinate with media agencies to cover external media channels such as OOH, OTT/CTV, TV, and Radio. Negotiate prices and secure media inventory for running campaigns.

Key Requirements:

• Experience: 5-7 years of comprehensive experience in media business, including planning and operation.
• Knowledge: In-depth knowledge across various media channels, including digital, programmatic, (D)OOH, CTV/OTT, TV, Print, and other vertical media.
• Technical Skills: Hands-on experience with digital media ad platform operations, including ad account setup, media pixel implementation, and campaign structuring across platforms such as Google Ads (Search & PMax), Meta Ads, TikTok Ads, and other DSPs like DV360, TTD, etc. Experience with analytics tools, such as Appsflyer, Adobe Analytics, and Google Analytics will be a plus
• Media Planning: Proficiency in media planning based on data analytics insights to achieve marketing KPIs, including budget mix, channel planning, and detailed campaign structures involving bidding options, target segmentation, placements, and ad formats.
• Growth Mindset: A proactive attitude towards learning and growing by expanding knowledge bandwidth and taking on challenges.
• Communication Skills: Excellent communication skills to effectively collaborate with different team members, including creative and account service teams.

Job Description:

• Report to Project Manager / Head of Planning.
• Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP.
• Good knowledge of authority requirement / regulations to execute planning works
• Good knowledge of precast , PPVC , PBU and Dfma concepts
• Ability to adapt to digitalised process in construction industry
• Strong interpersonal skills to liaise with Client/Consultant/Subcon
• Ability to lead a team of Engineers & Coordinators to successfully

Requirements:

• Degree in Civil or Architectural or Construction Management
• 7-10 years experience in Building Environment
• Experience with Precast/PPVC/MET Basic knowledge of Revit , Autodesk BIM360 , Novade ,Powerapps , Power BI is an added advantage
• Completed min 5 project cycles
• Strong Decision making and leadership skill

Responsibilities

• Evaluate improvement opportunities and proposed solutions for automation projects
• Collaborate with Central Automation team to drive the development of automation strategy, in-line with overall Micron Backend Business objectives.
• Evaluate improvement ideas based on return on investment, quality and safety/ergonomics improvement.
• Partner with internal team members and automation vendors to design solutions to meet improvement objectives.
• Propose improvement ideas to management for approval.
• Plan overall project within expected scope, budget and timeline.
• Lead, mentor and develop a team of automation engineers
• Recruit the best talent to form the ideal team structure.
• Collaborate with other engineering teams to ensure efficient utilization of technology and team resources.
• Motivate team to perform to the highest potential.
• Continuously build up team’s technical competencies through training and industry benchmarking.
• Setup and lead regular meeting with cross functional team to ensure successful implementation of automation solutions.
• Effectively manage automation engineering resources to deliver complex multiple projects on time and to budget.
• Collaborate with counterparts at other sites to ensure consistency of automation projects.
• Closely work with and monitor supplier’s timeline and resources.
• Identify and track overall site project breakthroughs, technical challenges, lead-times and risk mitigation plans.
• Managing site wide program on automation
• Report to management on labor productivity improvement projects through automation in whole site, ensuring compliance to agreed upon business processes.
• Support all automation projects in the site to get necessary resources, i.e. funding and resources by collaborating with internal and external partners, notably IE, IT, BEAUTO, KEG and ES.
• Collaborate with grant team in various government grant execution, communication, audit and administration.
• Oversee the daily operations of the Assembly/Test automation shift, ensuring all equipment and tools are functioning correctly and efficiently.
• Manage a team of Automation Engineers, technicians, providing guidance, training, and support to ensure high performance and adherence to safety protocols.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
• Coordinate with other departments to ensure seamless integration of automation processes and resolve any issues that may arise.
• Develop and implement standard operating procedures (SOPs) for the automation shift operations.
• Ensure compliance with all relevant safety regulations and company policies.

Requirements

• Bachelor’s /Master’s in engineering or Science fields
• At least 5 years of work experience in physical automation/ data engineering and related engineering field
• Proven ability in managing direct reports (leadership role) with experience in building new teams desired
• Practical experience working with AMHS (Automated Material Handling Systems), equipment automation
• Practical knowledge of MES (Manufacturing Execution Systems) and Dispatch/Scheduling tool in a high-volume manufacturing environment
• Contractual and commercial awareness
• Proven ability in project and/or program management
• Excellent analytical, fact-based decision-making skills
• Excellent interpersonal skills and demonstrated ability to communicate effectively at all levels within the organization
• Excellent teamwork and collaboration with other groups, internally and externally
• Proven ability to plan and prioritize goals and objectives

Evaluates, selects and orders equipment that is most appropriate and cost effective for the manufacture of company products. Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers' technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. Defines and writes preventative maintenance schedules.

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)6.Pick up and drop off workers to and form works.(Need have driver's license)

Location: Paya Lebar

Job Description

•Lead and manage the planning, execution and completion of diaphragm wall construction projects.

•Oversee the design, development and approval of construction plans and technical specifications.

•Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution.

•Ensure compliance with safety, health, environmental and legal regulations on-site.

•Monitor project progress, manage risks and make necessary adjustments to meet timelines.

•Manage project budget, including cost control, procurement and resource allocation.

•Prepare regular reports on project status, including schedule, financial performance and risk management.

•Resolve any project-related issues, conflicts and technical challenges.

•Communicate effectively with stakeholders to provide updates, address concerns and ensure satisfaction.

•Ensure the proper documentation and filing of all project-related activities and approvals.

Job Requirements

•Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field

•At least 8 years of experience in construction project management, specifically diaphragm wall construction

•Proven track record managing large-scale civil or infrastructure projects

•Familiarity with local building regulations, environmental and safety standards

•Strong Knowledge of diaphragm wall construction techniques and equipment

•Proficient in project management software

•Knowledge of budgeting, cost control and financial management of projects

•Effective communication, stakeholder, negotiation and conflict resolution skills

•Experience working with government agencies or large infrastructure clients;

•Required to travel to construction sites and work in both office and field environments.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Project Manager

Key Responsibilities:

1. Project Planning and Management

• Develop and execute detailed project plans, timelines, and budgets for Samsung Online initiatives.
• Coordinate cross-functional teams, including marketing, operations, IT, and logistics, to ensure project deliverables are met.
• Monitor project progress and implement corrective actions as necessary.

2. Reporting

• Prepare and deliver comprehensive project reports, dashboards, and presentations for stakeholders.
• Track and manage project risks, issues, and dependencies.

3. Operational Excellence

• Oversee project documentation, including SOPs, workflows, and status reports, to ensure clarity and alignment.
• Analyze project outcomes and provide recommendations for process improvement.
• Ensure all projects are delivered on time, within scope, and within budget.

4. Collaboration and Communication

• Act as the central point of contact for project stakeholders.
• Facilitate effective communication between internal teams and external partners.
• Provide regular updates to senior management on project milestones and performance.

Key Requirements:

• 4-6 years of relevant experience in project management, preferably in Consulting, e-commerce or Consumer Electronics.
• Proven experience working within a PMO environment.
• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field.
• Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, and data analysis).
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Excellent problem-solving and analytical abilities.
• Familiarity with project management tools such as Jira, Asana, or MS Project is a plus.
• Highly systematic and detail-oriented.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Good knowledge of digital performance marketing and digital media operation

Benefits:

• AWS
• Incentives + Company Benefits
• Established Company in the Marine Industry
• Reporting to Director of Maritime Connectivity Solutions

Job Scope:

• Develop sales strategies to drive profitability and growth for the Satellite Subscriptions Team
• Engage with clients and prepare commercial proposals
• Collaborate with Product and Technical Managers to tailor proposals to client needs
• Provide pre-sales and after-sales support
• Execute business plans to meet sales targets

Requirements:

• Diploma/Bachelor’s Degree in Telecommunications or Electrical Engineering
• At least 3 years of sales experience, preferably in maritime satellite services

For interested applicants, kindly click “apply”

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

-Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits and performance management exercise.

-Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations.

-Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

-Process and follow up appointments, reassignments, promotions and other HR decisions which generate personnel administration actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly.

-Advise staff on specific entitlements and explain employment standards and legislation where needed.

-Manage the recruitment process and ensure candidates fit the role and company culture.

-Maintain employee database in the HRIS & P-filing, etc.

-Proficient in Payroll processing and Work Pass application.

-Administer employee leaves, claims and year end IR8A submission.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting ndividual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Benefits:

• Competitive salary of up to $4,700 + variable bonus + AWS
• 5-day work week (Monday to Friday) with regular hours for work-life balance
• Opportunities to develop and execute strategic sales plans in logistics
• Gain experience with international and intra-Asia market development
• Collaborative work environment with cross-functional team involvement

Job Description:

We are looking for a Business Development Manager to drive growth and develop innovative marketing strategies. Focusing on local and intra-Asia markets, you will build and maintain strong relationships with clients and partners, negotiating advantageous terms and working closely with in-house experts. This role combines strategic planning, relationship building, and proactive sales execution to increase overseas routing orders (RO) and enhance customer loyalty.

Roles & Responsibilities:

• Develop new business opportunities and drive client acquisition
• Build and nurture relationships with existing clients to identify sales leads
• Serve as the primary point of contact for client inquiries and feedback
• Conduct market research to identify potential clients and emerging trends
• Design and execute sales strategies to meet revenue and growth targets
• Work with the sales team to develop proposals and presentations
• Negotiate terms with clients, ensuring beneficial agreements
• Collaborate with internal teams (operations, customer service) for seamless delivery
• Provide regular sales reports and insights to the management team
• Maintain high customer satisfaction through proactive communication and problem-solving
• Stay updated on industry trends and competitor activities
• Handle tenders, RFQs, and Bids as needed

Requirements:

• Proven experience in business development or sales within the logistics sector
• Strong understanding of local and intra-Asia markets
• Excellent communication and negotiation skills
• Ability to work independently and collaboratively in a team
• Proficient in sales strategy development and client relationship management

Additional Information:

• Salary: Up to $4,700 basic + variable bonus + AWS
• Working Location: Alps Ave, Singapore 498801 (Second Office)
• Working Days: Monday to Friday, 9am - 6pm

About Fairmart

Fairmart is an fintec company with a mission to help local stores thrive in the digital age. It is our belief that local stores should have access to the same capabilities that larger businesses have, but built for their scale. To achieve this, we take a multidisciplinary approach to building solutions that are simple to use, yet powerful in their impact.

We're based in the JTC Launchpad - a heart of Singapore's startup community.

We are a diverse team of technologists and builders who love to see the direct impact of our work on the lives of our customers. Those who are successful at Fairmart are intensely curious and bring a fierce passion to their work. You should be results-oriented, but also be people-oriented and understand the broader context of each problem you solve. Our culture is our competitive advantage, and you will have a unique opportunity to nurture its evolution and growth.

Our founders bring a combined 25 years of experience from industry giants such as Shopback, Redmart, and DJI. The company is supported by prominent VCs such as Quest, Vectr, Hustle Fund, Entrepreneur First, HAX, and SOSV.

What You'll Be Doing

• Customer Onboarding: Work closely with the Business Development and Customer Success teams to onboard new customers onto the Fairmart platform. This will involve:
• Conducting needs assessments to understand the customer's goals and pain points
• Configuring and deploying Fairmart's solutions to meet the customer's requirements
• Providing hands-on training and support to ensure a smooth implementation process
• Technical Support: Troubleshoot any technical issues that arise during the onboarding or ongoing use of Fairmart's solutions. This will require:
• Collaborating with the development team to diagnose and resolve problems
• Documenting issues and solutions to build a knowledge base for future reference
• Process Improvement: Continuously identify bottlenecks or inefficiencies in the onboarding process and make recommendations to the team on how to address them. This will involve:
• Analyzing customer feedback and data to pinpoint areas for improvement
• Proposing and implementing process changes to enhance the customer experience
• Cross-Functional Collaboration: Work closely with various teams, including Business Development, Customer Success, and Product, to ensure a seamless and cohesive customer experience.

Skills You Will Learn

• Customer Success: Develop expertise in managing customer relationships, understanding their needs, and delivering value to achieve mutually beneficial goals.
• Operations Management: Learn how to effectively run projects, prioritize tasks, and manage multiple priorities to ensure successful outcomes.
• Business Planning and Execution: Gain insights into how to identify specific business objectives and map out the necessary tasks and strategies to achieve them.
• Communication and Interpersonal Skills: Hone your written and verbal communication abilities, as well as your ability to work collaboratively with cross-functional teams.

Perks and Benefits

• Supportive and Engaging Company Culture: Enjoy an open, respectful, and fun work environment where everyone is passionate about their work.
• Opportunity for Impact: Contribute directly to the company's growth and evolution, making a tangible difference.
• Mentorship and Development: Work alongside experienced professionals who are dedicated to your professional development.

Qualifications

• Educational Background: Pursuing a diploma or degree in business, marketing, communications, or a related field.
• Communication Skills: Excellent written and verbal communication skills. Proficiency in additional languages such as Tamil or Chinese is a plus.
• Adaptability and Organization: Ability to work independently, multitask, and prioritize your workload effectively.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Description

• Responsible for guiding the successful implementation of an integrated business solution ensuring high quality and timely delivery within budget to the customer’s satisfaction.
• Analyzes business needs to help ensure Oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge.
• Effectively applies Oracle’s methodologies and policies while adhering to contractual obligations, minimizing Oracle’s risk and exposure.
• As a position of professional influence, this individual frequently operates at the leading edge of technology.
• Recommends and justifies enhancements to Oracle products to meet very complex customer needs.
• Exercises creativity and independent judgment in identifying and resolving major issues and risks impacting project success. Provides direction and mentoring to project teams.
• Ensures customer deliverables are acceptable, and works closely with the customer to understand and manage project expectations.
• Enables business development efforts by providing subject matter expertise.
• Manages the scope of medium to large-scale projects, and accounts with varying levels of complexity.

Requirements

• 15+ years of experience relevant to this position including 10+ years of project management experience in Oracle ERP implementation and Consulting.
• Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity.
• Comfortable working in a matrix management environment.
• Strong influencing and negotiation skills to deal with internal stakeholders, customers, and vendors.
• Product, technology or industry expertise relevant to the portfolio focus.
• Selling skills preferred. PMI certification preferred.
• Ability to travel as needed.