Job Title: Customer Experience Designer (Intern / Part-Time)

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: As a highly reputable player in the industry, we hire based on integrity and aptitude. In this role, you will support the CEO, store managers, and project managers in optimizing, designing, and refining our customer experience. Throughout your on-the-job training, you'll gain a comprehensive understanding of our entire workflow, allowing you to propose ideas, improvements, and implementations. A full-time position may be offered upon successful completion of the internship. During this time, you will have the opportunity to gain hands-on experience and contribute to initiatives that enhance brand loyalty and customer satisfaction.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. A minimum commitment of three shifts a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• During the on-job training, you will be required to learn how to operate the business in order to better understand the customer's pathway and experience. You will be required to do operations from time-to-time, in order to develop a better understanding of how to improve the experience.
• Assist the CEO, Store Managers, and Project Managers, to conceptualise and devise ideas which can be used to enhance the experience for our customers. You will be required to create documentation, proposals, research and data, in order to substantiate your findings.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• A relevant diploma or degree is required, students welcome.
• Knowledge in gaming and trading card games industry is not required.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Gain valuable experience in a fast-growing company that focuses on customer experience, service, branding, and marketing, preparing you for a larger role in the future.
• Competitive internship allowance wage..
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

The Company You’ll Join

Carta develops purpose-built software that transforms traditional accounting into a powerful growth engine.

Carta’s world-class fund administration platform supports nearly 7,000 funds and SPVs, and represents nearly $130B in assets under management in venture capital and private equity.

Trusted by more than 40,000 companies, Carta also helps private businesses in over 160 countries manage their cap tables, valuations, taxes, equity programs, compensation, and more.

Together, Carta is setting a new standard as the end-to-end platform for private markets. Our best-in-class solution for fund management seamlessly integrates investor and portfolio company insights via a suite of tools designed ground-up to support the strategic impact of the fund CFO.

For more information about our offices and culture, check out our Carta careers page.

The Team You’ll Work With

You’ll be leading our Customer Experience team for our Startups business across APAC & Middle East, reporting directly to the Managing Director. The Customer Experience team here at Carta is a key part of the broader Corporations business unit. In APAC, we manage the full lifecycle of our~ 1,000 Private Markets customers, from early stage to IPO, and many of these companies drive the direction of our product and vision. This team is hyper-focused on the health and growth of these valuable customers, and is purely dedicated to their success.

The Problems You’ll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As the Head of Customer Experience, you’ll work to:

• Manage a team of ~8 amazing individual contributors, spanning across Onboarding and Implementation, Support, and Customer Success
• Provide directional leadership for the team by overseeing daily activities and performance management in order to consistently meet and exceed individual and team goals
• Inspire! Develop the team by hiring and coaching talented individuals who are excited by new challenges
• Established best practices; build a Customer Success strategy and motion that is segmented and scaleable with minimal human resourcing
• Become a trusted advisor; develop consultative relationships with assigned territory of customers by delivering value, sharing best practices and acting as the voice of the customer internally
• Drive product adoption and usage of Carta throughout the customer journey

About You

We’re looking for customer-centric, organized professionals, who know how to work in a dynamic environment with multiple priorities. Cross-departmental collaboration and communication is critical to success in the role, as well as efficient time management. In addition, we’re prioritizing:

• You’re a thought leader for our subject matter. You have a keen interest in private markets, equity management, captables, etc.
• Previous experience working in jurisdictions across Singapore, Australia, and UAE
• We are now in the 1-10 mode, so looking for someone who thrives in that stage of growth
• Strong EQ and people management skills
• Strong data analysis, organizational, and prioritization skills
• Growth mindset, proactive, and a bias for action
• 7+ years of relevant experience

At Carta, you’re not just an employee. You’re a builder who is creating infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally to challenge the status quo; working towards a common goal of creating more owners in the private markets.

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We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.

Interested in data privacy? Check out our policies on Privacy and CA Candidate Privacy. Please note that all official communications from us will come from an @carta.com domain.

Job Title: Customer Service Executive (ID8370)
Location: Jurong East Singapore
Working Hour：Mon-Fri, 9am to 6pm,Saturday 9am to 12pm
Salary: $2200 - $2800

Job Description:
· Help managing current and new customer accounts and co-ordination
· Handling inbound and outbound phone calls
· Providing exceptional customer service
· Maintaining relationships with vendors and customers
· Solving customer problems and help resolve issues
· Prepare and issue shipment quotes for customers and set up shipments as required by customers
· Excellent multitasking skills within workspace as well as computer software programs

Requirement:
- Need to have at least 1 year Customer Service Executive Working Experience

Who can apply:

• Singaporeans, PR, LTVP holders ONLY

Location:

10 North Canal Rd, Singapore 048823

1. Assistant Manager

Job Description:

• Assist the Food & Beverage Manager in overseeing daily operations of restaurants, bars, and dining areas.
• Supervise and train service staff to ensure high-quality customer service.
• Manage inventory, ordering supplies, and maintaining stock levels.
• Handle customer inquiries, complaints, and ensure overall customer satisfaction.
• Plan schedules and delegate tasks to optimize team performance.
• Monitor compliance with food safety standards and company policies.
• Analyze sales data to support financial targets and improve profitability.
• Assist with events, promotions, and menu planning.

Job Requirements:

• Proven experience in food & beverage operations (minimum 2-3 years).
• Leadership skills with experience in supervising a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Knowledge of food safety regulations and hygiene standards.
• Ability to work flexible shifts, including weekends and holidays.
• Diploma or relevant certification in hospitality/management preferred.

2. Barista (Full Time / Part Time)

Job Description:

• Prepare and serve coffee, teas, and other specialty beverages to customer specifications.
• Operate coffee machines, grinders, and brewing equipment effectively.
• Provide excellent customer service, ensuring an inviting environment for guests.
• Maintain a clean and organized workstation, including proper hygiene and sanitation.
• Manage inventory, restock supplies, and keep track of expiry dates.
• Upsell food items, pastries, and specialty drinks to maximize sales.
• Handle cash transactions and POS systems efficiently.

Job Requirements:

• Previous barista experience or knowledge of coffee-making techniques is preferred.
• Passion for coffee and willingness to learn new brewing methods.
• Strong communication and customer service skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexible to work rotating shifts, weekends, and holidays.
• High school diploma or equivalent qualification.

3. Service Crew (Full Time / Part Time)

Job Description:

• Greet customers, take orders accurately, and serve food/beverages promptly.
• Provide recommendations on menu items and handle inquiries.
• Ensure tables are clean, sanitized, and set up before and after customers.
• Assist in the kitchen and bar area when required, including light preparation.
• Process payments, issue receipts, and handle POS systems.
• Maintain cleanliness of dining and work areas to comply with hygiene standards.
• Support the team during peak hours to ensure smooth service.

Job Requirements:

• Prior experience in F&B service or customer-facing roles is a plus.
• Good communication and interpersonal skills.
• Team player with a positive attitude and willingness to learn.
• Ability to stand for long hours and handle physical tasks.
• Flexibility to work in shifts, including weekends and public holidays.
• Minimum high school diploma or equivalent.

4. Dishwasher

Job Description:

• Clean and sanitize dishes, utensils, pots, pans, and kitchen equipment.
• Maintain cleanliness of the dishwashing area, ensuring it meets hygiene standards.
• Operate dishwashing machines and monitor cleaning supplies.
• Assist with waste disposal and recycling duties in the kitchen.
• Support kitchen staff with light cleaning tasks or organizing supplies.
• Monitor equipment for any issues and report to supervisors.

Job Requirements:

• Ability to work in a physically demanding environment.
• Strong attention to cleanliness and hygiene.
• Ability to work efficiently under pressure in a fast-paced kitchen.
• Team player with good time management skills.
• No formal education is required, but prior experience in a similar role is a plus.
• Flexibility to work shifts, weekends, and holidays.

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

• Review and perform month end closing and consolidation reporting
• Review supporting schedules, including month-end and year-end closing
• Prepare statutory financial statements, management reports and Group reporting
• Prepare annual budget, monitor cash flow and prepare monthly forecast
• Prepare GST returns, assist in Corporate Tax filing for the assigned companies
• Liaise with auditors, tax agents and external service provider
• Manage ad-hoc projects when assigned

REQUIREMENTS

• Minimum Degree holder with Chartered Accountant certification
• Minimum 5 years of relevant working experience and experience in audit/group consolidation is an advantage
• Proficient in English and Mandarin (both spoken and written) to liaise with business partners in Hong Kong
• Candidates with accounting background in listed companies / MNCs / Big 4 are preferred
• Team player who is pro-active, self-motivated and able to work independently in a dynamic environment
• Strong technical accounting background
• Proficient in Microsoft Excel
• Knowledge in internal controls and statutory regulations

Roles and Responsibilities

• Manage existing internal digitalization and/or process improvement projects in the commercial area
• Review current commercial side process and identify pain points for improvement with detailed solution
• Coordinate to set up new projects with related parties
• Mid and long term planning of ONE digital strategy especially for commercial area
• Provide support to management as and when required

Requirements

• Minimum Bachelor Degree in relevant discipline
• Experience in managing a team and international projects with various stakeholders
• Logical thinking with open-minded communication
• Strong analytical and problem solving skills
• Comfortable in working in a fast paced, growth-orientated environment
• Experience in living and working in different countries would be an advantage

We regret that only shortlisted candidates will be notified.

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

About us

Bruc Bond simplifies corporate banking. It connects entity clients to a diverse network of partner banks, and manages their relationship seamlessly for the long term with the corporate mission of providing Private Banking experience to Corporates and other financial institutions.

Licensed in Singapore as a Major Payment Institution, Bruc Bond facilitates the opening of bank accounts and enables their ongoing management through its global banking partnerships and secure open-banking platform. The technology allows integration of multiple bank accounts, as well as digital connectivity to global banks and external service providers via APIs so that clients’ transaction banking can be conducted from a single window.

Bruc Bond is FinTech-Certified with a stable growth record in Singapore and overseas.

We provide a favorable working environment with a strong start-up culture including facilities for employees’ professional and individual growth, with particular emphasis on financial services compliance. We present an opportunity for the right candidate to join and grow as part of a team with a global presence, and expanding licensing foot-print.

We’ll Count on You To:

• Work with prospecting, digital campaign and Biz Development teams to receive and analyze entity prospects for on-boarding to specific service channels based on profile
• Work with prospects to receive their documents for onboarding in a timely manner to meet targeted on-boarding commitments
• Work with clients in achieving private banking user experience, including use of our banking platform
• Collaborate with sales and biz development teams to develop and deliver appropriate client engagement and retention strategies
• Develop strong long-lasting relationships with clients and proactively manage ‘at-risk’ clients together with sales & biz development teams
• Identify opportunities for upselling and cross-selling additional products to existing clients
• Create and implement client success plans, tailoring strategies to align with individual customer objectives and drive long-term success
• Identify and collect client insight and feedback that can support and drive client experience with the company
• Maintain accurate client record-keeping including KYC Documents, Agreements, Pricing, specific referral Re-Seller details, meeting notes, takeaways, changes, market intelligence and feedback on company databases
• Ensure you are up to date with the product features and enhancements and be able to translate to a number of customer use cases
• Actively participate in Fintech events and conferences where required
• Act as the supervisor and team leader for and to develop a team of executives and senior executives responsible for roles such as KYC client communication, Client On-Boarding set-up, Client Transactions management and System enhancements delivery
• Lead client relationships and operations success with keen commitments to time-lines, business goals, and deliverables needed to make business happen to plan
• Lead daily/weekly operating calls with the rest of the organization for business progress updates, support needed to meet milestones
• Pro-actively work with Biz Development, Referral Programs, Compliance, Finance and HR to plan actions and set expectations for them in the short and medium terms

What You Need to Have:

• Excellent organizational and time management skills, including ability to prioritize client-related actions for the Organization regularly, and work under tight deadlines
• Demonstrated ability to understand client needs and navigate complex client organizations and structures
• Thrive in a fast-paced environment where you can multitask and deal with change
• Be a fast learner and self-driven to reach out pro-actively for desired results
• Be resourceful and creative when approaching problem solving
• Excellent English communication and written skills
• 7 to 10 years in similar roles in licensed financial institutions
• Fluency in more than one global spoken language is an advantage
• Compliance, KYC knowledge for corporate entities is key to success; related Certifications are an advantage
• Degree in Finance, Commerce, Accounting, Technology, Marketing, Economics and legal is an advantage

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Job Responsibilities

• Help in programme planning and facilitation
• Help in community outreach activities
• Help in home visitations
• Engage and befriend clients from all walks of life
• Handle administration work and programme logistics

Send your resume to [email protected]

Only shortlisted applicants will be contacted

Only Singaporeans

If you have the ability to sell ice to an Eskimo, create buzz without a megaphone, and turn heads with your marketing prowess, then you might just be the perfect fit!

As a Sales & Marketing Representative, you will be in charge of the diversity of the campaigns and business partners we are working with, we strive to deliver excellent results and high quality services.

Responsibilities:

- Provide excellent customer service to both new and existing customers

- Face-to-Face Sales Presentation

- Achieve Sales targets

Benefits:

- Attractive Performance Incentives

-Overseas Travelling Opportunities

- Fun Environment

Intrigued to know more? Apply now!

Receptionist cum Sales

• Somerset
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• 6 days off per month
• $ 2,500 - $3,500 (Depending on experience + Commission pay

Job Description:

• Answering calls
• Schedule appointments for client
• Recommend and assists customers with purchase decisions.
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Key responsibilities

• Greeting and seating customers
• Presenting menu with recommendation on promotions/food and beverage pairing
• Serving the food and beverages
• Perform cashiering duties
• Attend to customers' request and feedback promptly and professionally
• Maintaining cleanliness of tables and other dining areas

Requirements

• Able to start work in Jan 2025
• Candidate should be able to work 5/6 day per week on rostered shift during outlet operational hours
• Friendly personality
• Good communication skills
• Knowledgeable in alcoholic beverages

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

5 days, 9am-6pm

Salary: $4000 -$5000

Location: The Centrepoint (Orchard), requires traveling to site too

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

We are hiring 15 Customer Care (Call Specialists).

• Immediate availability preferred
• 8 months contract
• Start date: January 2025
• Central
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities

• Provide personalised service to manage enquiries at the counter.
• Any adhoc duties assigned by supervisor

Requirements

• Min. A-levels / Diploma Holder
• Prior experience in customer service (face-to-face)
• Able to commence immediately
• Full day standing is required due to nature of work (counter duties)

Additional information

1. Duration: Immediate till 31 Jan 2025 (Extendable)

2. Working hours: Mon - Fri 830am to 530pm, 1/2 day Sat (830am to 1pm) **Sat based on operation requirements

3. Location:

• Bishan
• Maxwell
• Jurong
• Tampines
• Woodlands

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

FIELD SERVICE ENGINEER

Job Responsibilities:

• Provide on-site software installation and technical support to customers, resolving complex issue related to automation software systems.
• Diagnose and troubleshoot hardware/wiring and software problems in a timely and efficient manner.
• Communicate technical solutions to customer in a clear and concise manner.
• Provide training and guidance to customer on issue resolution.
• Maintain accurate and up to date user/training and troubleshooting manuals.
• Travel to customer sites (including international sites) to provide hands-on technical support.
• Dynamic work-shifts may be required on need basis.

Job Requirements:

• Degree in Electrical/Electronic Engineering/Computer Science/Software Engineering.
• Minimum 2 years' experience in related field.
• Experience in software testing and maintenance.
• Excellent communication and customer skills.
• Ability to work under pressure and in a dynamic environment.
• Strong software troubleshooting skills in Windows and Linux Environment.
• Experience in automation software support and maintenance is an advantage.
• Ability to develop software scripts and troubleshooting tools is preferred.
• Knowledge of SECS/GEM and SEMI standards is a plus.
• Basic knowledge of relational databases, including MSSQL, MySQL and Oracle is an added advantage.