About Us:

Smartpaw is revolutionizing pet care with innovative, tech-driven solutions designed to enhance the lives of pets and their owners. We're expanding our team and looking for a proactive Admin Assistant to help us manage our growing operations.

Job Summary:

This role is a unique blend of warehouse duties and customer-facing responsibilities. You will play a crucial part in ensuring our customers have a positive experience from purchase to delivery and beyond. A key part of this role will require you to make deliveries using a company vehicle, so a valid driving license is essential.

Key Responsibilities:

E-commerce Packing:

Accurately and efficiently pick, pack, and ship online orders.

Verify order details, ensuring the correct items and quantities are packaged.

Maintain a clean and organized packing station.

Adhere to packaging guidelines and quality standards.

Assist in inventory management and stock replenishment.

After-Sales Support:

Respond to customer inquiries regarding order status, shipping, and returns.

Process returns and exchanges efficiently.

Resolve order discrepancies and address customer concerns.

Customer Support:

Provide exceptional customer service via phone, email, and chat.

Answer product-related questions and provide recommendations.

Assist customers with placing orders and navigating the website.

Troubleshoot basic technical issues or escalate complex problems.

Deliveries:

Make deliveries to customers using a company vehicle. This may include navigating to different locations and ensuring timely delivery of products.

Job Types: Full-time, Part-time, Fresh graduate, Student job

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Schedule:

• Monday to Friday

Job Description

• Prepare 'setting up' for meal period.
• Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Responsible for restaurant’s cleanliness
• Perform Breakfast preparation duties such as preparing cut fruits, cereals, and other duties which related to breakfast preparation.
• Order taking and service patrons, and prepare or serve specialty dishes at tables as required.

REQUIREMENTS:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Trainees completing their internship are welcome to apply
• Has great passion in customer service

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Role & Responsibilities

• Undertake day to day restaurant operational tasks such as taking orders, cashiering, serving food & drinks
• Communicate customer preferences and dietary requirements to the kitchen
• Clear and clean tables for service, greet walk-in customers
• Collect payment from customers and perform other cashiering duties
• Daily housekeeping in dining areas, food waste disposal
• Assist with dishwashing duties as needed
• Other job related ad-hocs duties if required

Skills/Qualification Requirement

• Relevant experience preferred
• Team player
• Available to work between 11am to 11pm including weekends
• Work 5 Days 6 Hours or 6 Days 5 Hours

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a committed Health Management Executive (‘HME’) who is passionate to reach out to the seniors to conduct community screening and outreach, monitor their health and enrol them into the health management plans.

Key Responsibilities:

· Provide health awareness and basic monitoring for seniors with chronic illnesses, including those identified to be at-risk and their caregivers.

· Perform basic health monitoring and keep track of seniors’ health plans and flag out non-compliance or other concerns to social workers / senior health management executives.

· Plan and conduct outreach to the community to promote wellness and health awareness.

· Manage volunteer and befrienders deployment and feedback.

· Perform community health screenings and strengthen collaboration with local organizations.

· Members recruitment and renewal.

· Review and submit Community Screening Tool (CST) forms.

· Plan, develop and manage engagement programs held at designated neighbourhood touchpoints for seniors and their caregivers.

Requirements

· Minimum Higher Diploma or Diploma certification in Gerontology or ITE NITEC in Community Care and Social Services, with 2 years of relevant experience.

· Resourceful and able to do public speaking when handling events and projects.

· Conversant in English and any 2nd language with ability to converse in local dialect would be an advantage for elderly clients

· Competency in Microsoft Office applications especially in MS PowerPoint and MS Publisher

· A good team-player with a passion to work with Seniors

· Good communication and interpersonal skills

· Only Singaporeans

Job Purpose

- To ensure timely updates are provided by EMD staff to patients’ relatives

- To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care

- Adhere to policies and procedures of hospital services

Primary Responsibilities and Duties (80%)

- Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...

- Document details of every update in ED Web

- Remind doctor or nurse to update patient’s relatives

- Look out for patients and/or patients’ relatives who require assistance

- Assist patients and/or patients’ relatives with enquiries

- Resolve any PR problems

- Registration of patients presenting at Emergency Department

1. Admitting of inpatients

2. Discharge of Emergency patients

3. Collecting payment for A&E facility feeds and deposit for inpatients

4. Financial Counselling process for inpatients

5. Handling of general enquiries (over counter & phone)

6. Ensure customer service standards are up kept at all times

7. Sorting of E-cards in preparation for dispatch to MRO daily

- Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
2. Follow through enquiries till case is closed
3. Track number and type of calls coming in

- SOC Appointment Booking

1. Perform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
2. Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
3. Follow through for all appointment requests required by EMD by next working day
4. Tracking of appointments requested and booked in EMD

Secondary Responsibilities and Duties (20%)

- Buddy and train newly joined PROs

- Ensure the Family Counselling Room is neat & tidy

- Additional responsibilities as assigned by Operations Director/Manager/Executive

- Keep inventory of supplies and inform Administrative Assistant for replenishment

- Make appointments for patients discharged from Emergency

- Offer helping hand to Patients in need in the waiting area

The Service Operations Engineer provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the ERP systems.

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Support vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine.

Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care.

We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient, and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics (SOC).

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

Counter Assistant

• Perform registration and screening of patients, with accuracy and no data breach.
• Ensure accurate billing and timely collection of payment on the same day.
• Ensure compliance to clinic facilities readiness, e.g., Patient waiting area and Self-Service Kiosks
• Ensure clinic is ready to serve its first patient 15 minutes before scheduled appointment time.
• Participate in quality improvement project (e.g.: 6S, RIE, service improvement project).

Other Duties and Responsibilities

• Practice NUH Service Acts – “G.O.O.D” to enquiries from patients and/or NOK.
• Ensure compliance to SOC Operations Standards.
• Handle patients’ feedback and ensure timely escalation to Service Team Leader/ Service Executive whenever necessary.
• Be ready for deployment across all clinics.
• Engage patients on the use of Self-Service Kiosks and OneNUHS mobile application.
• Adhere to clinic/department and hospital policy and procedure (e.g.: SOP)
• Assume any other responsibilities tasked by the Clinic/Nurse Manager, Service Team Leader and/or Service Executive (e.g.: admin support duties, statistics etc.).
• Room Assistant
• Assist clinicians and/or therapists for a smooth clinic consultation.
• Ensure proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patients updated in a timely manner.
• Monitor and clear EPIC Workqueue on same workday.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry is preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Dulwich College (Singapore) is seeking a talented Events Manager. The post holder will play a vital role in planning, coordinating, and executing high-quality events and programmes at the College, and will ensure that all events align with the school's vision and values, meet safety and safeguarding standards, and foster community engagement. The Events Manager will collaborate closely with academic and business support staff to deliver seamless and impactful experiences for students, parents, and stakeholders.

Taking on a project leadership role, the Events Manager works on College-wide events with domain owners to manage and coordinate all aspects, from strategy to execution.

Detail oriented and insightful, the Events Manager should possess excellent communication and people management skills and should be able to rally team members to implement events within tight schedules and stipulated budgets. They must be confident at dealing with people at all levels of the organisation and must be able to multitask numerous projects at the same time and confidently manage multi-team meetings. Strong project management skills sets and an equally strong sense of initiative and ownership are the basic competencies required for this role.

Duties and responsibilities include:

Event Management, Strategy and Delivery

• Event management of Whole College events, from planning and outlining event execution, managing resources, budgets and timelines, development of detailed program content and creating comprehensive itineraries.
• Provide financial oversight for event budgets and prepare regular reports on expenditures and outcomes.
• Lead and liaise effectively with all stakeholders across the College (including the College Leadership Team, Heads of Department, colleagues, parents and students), to plan and execute internal and external College events across each academic year.
• Collaborate closely with the AV Manager to utilise the available space in the College effectively.
• Conduct surveys with event participants and other stakeholders as appropriate.
• Review and analyse events and produce appropriate data, usage reports and feedback to ensure continuous improvement.
• Communicate feedback and recommendations through appropriate channels.
• Build relationships and work closely with vendors such as the onsite caterer, ICT and AV teams, operations, security, and academic staff.
• Provide strategic oversight and guidance for the management of College facility rentals, ensuring efficient processes and profitable margins. Support the cultivation of vendor relationships to establish and maintain a strong portfolio of high-quality renters.
• Coordination and management of annual events calendar together with the Events and Projects Officer and the Executive Assistant to the Head of College.

Vendor Management

• Source, negotiate, and manage contracts with vendors, ensuring high-quality services and cost-effectiveness.
• Act as the primary liaison for all vendors, including caterers, AV technicians, decorators, and transportation providers.
• Oversee vendor performance and ensure compliance with contractual agreements and safeguarding standards.

Risk Assessment and Compliance

• Conduct comprehensive risk assessments for all events, including camps and off-site activities, ensuring alignment with health and safety regulations.
• Ensure all event activities comply with the school’s safeguarding policies and government regulations.
• Develop contingency plans to address potential challenges or emergencies during events.

Collaboration and Stakeholder Engagement

• Work with stakeholders to align events with the school’s branding and objectives.
• Partner with academic staff to design events that support student learning, engagement, and well-being.
• Provide guidance and advisory services as the school’s in-house events agency, ensuring adherence to best practices and established protocols.

Administrative Responsibilities

• Provide administrative support for the Events unit.
• Assume the role of Event Lead for designated events, taking full ownership of the planning and execution.
• Organize and manage events with responsibilities for all administrative and logistical tasks, including:Liaising with speakers and guests.
  Arranging flights, accommodations, and transportation.
  Coordinating with vendors and managing contracts.
  Managing event budgets and ensuring financial accountability.
  Conducting rehearsals and virtual test calls where required.
  
• Monitor the progress of event planning and execution to ensure all milestones are achieved.
• Ensure compliance with policies and regulations while meeting all administrative and operational requirements.

Holiday Camps Partnership

• Serve as the primary liaison between the Holiday Camp provider and Dulwich College (Singapore), overseeing the development of each camp programme, coordinating its promotion through internal channels, and acting as the key contact for the provider during the delivery of each camp.

The successful candidate will have:

• A Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field, or equivalent.
• A minimum of 3-5 years of experience in event planning and management, preferably in an educational or international organisation.
• Experience of negotiating vendor or supplier contracts and managing service provision.
• Experience of managing projects cross-departmentally.
• Experience working in an international environment would be desirable.
• Experience of coordinating with community groups in the organising of events.
• Strong leadership and project management skills with the ability to oversee multiple events simultaneously.
• Excellent organisational skills, and the ability to collaborate across the organisation at all levels.
• Strong communication skills and the ability to communicate effectively in English, both verbally and in writing.
• Outstanding customer service skills, and an attitude of ‘going the extra mile’ to meet customer needs and expectations.
• Ability to manage multiple tasks and work under pressure to meet agreed deadlines and goals.
• Ability to work autonomously with minimum supervision, managing own workload to ensure the highest standards of performance and customer service provision are achieved.
• Strong IT skills in using Microsoft Office.
• Flexible approach to work, and the ability to be agile in the requirements of planning and delivering events.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, social media checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Prince’s Group is looking for a dynamic and driven Finance Manager to lead our Finance team. This role will oversee all aspects of financial management, including performance management, financial accounting, budgeting, and corporate reporting across all four entities. The Finance Manager will also play a key role in implementing best practices to identify and mitigate financial and business risks, while ensuring the organization achieves its business objectives and financial targets.

This position reports to our General Manager.

Role Duties:

· Manage the organisation’s financial accounting and corporate reporting functions.

· Support the organisation as a business partner.

· Manage strategic planning initiatives.

· Manage the organisation’s management accounting and budgeting functions.

· Support internal and external audit activities.

· Drive the use and integration of information technology within the organisation’s finance function.

· Lead, mentor, and develop a high-performing finance team, fostering a culture of collaboration, continuous improvement, and professional development.

· Collaborate effectively with other departments to ensure alignment with financial goals and strategies.

· Work closely with senior management to develop and implement financial strategies to support the company's growth and profitability objectives.

Candidate profile:

· Degree or Diploma (with experience) in Accounting, Finance or a related discipline.

· Strong analytical skills, meticulous, and a good problem-solver.

· Proficient in Microsoft Office

· Ability to work independently and manage a team.

We regret to inform only shortlisted candidates will be contacted.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Company Overview :

At Joyful Care Employment Agency, we specialize in providing trusted and professional domestic helpers to households. Our mission is to improve the quality of life for families by ensuring that they have access to reliable and skilled domestic help. We are looking for an experienced Admin Manager to join our team and help manage daily operations, improve efficiency, and provide exceptional support to both clients and domestic helpers.

Job Description :

We are seeking a dedicated and highly organized Admin Manager to oversee our office operations. This role will involve supervising administrative staff, managing recruitment processes, liaising with both clients and domestic helpers, and ensuring the smooth running of all administrative activities. The ideal candidate will be experienced in office management and will possess the ability to work effectively in a fast-paced, client-focused environment.

Key Responsibilities

List the main tasks that the Admin Manager will undertake, focusing on tasks relevant to the domestic helpers’ employment process.

• Supervise and manage the daily administrative tasks related to recruitment, placement, and contracts for domestic helpers.
  Coordinate between domestic helpers, clients, and management to ensure smooth and efficient placement processes.
• Oversee the preparation and handling of employment contracts, paperwork, and documentation for both helpers and clients.
  Maintain accurate records and databases of clients and domestic helpers.
• Develop and maintain administrative procedures to streamline office functions and improve overall efficiency.
• Manage client inquiries and ensure that both clients and helpers receive exceptional service.
• Assist with the training and onboarding of new administrative staff.
• Handle sensitive information and ensure compliance with all relevant employment laws and regulations.
• Coordinate client meetings and site visits for domestic helper placements.
• Support management with strategic planning and business development initiatives.

Qualifications :

• Proven experience in office management or administrative roles, preferably in the domestic helpers or recruitment industry
• Strong leadership skills with the ability to manage a team.
  Excellent communication skills, both written and verbal, with an understanding of client relationship management.
  Proficiency with office management software (e.g., MS Office, CRM tools, or similar software.
• Ability to multitask and handle several projects simultaneously in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Knowledge of employment regulations and contracts related to domestic helpers (local or international) is a plus.
• Ability to speak additional languages (e.g., Filipino, Mandarin) is an advantage.
• Bachelor's degree or equivalent experience in business administration, human resources, or a related field.
• CEI KAH certification will be an advantage.
  

Benefits and Perks :

• Competitive salary and benefits package.
• Opportunities for career growth and development in the domestic recruitment industry.
• A collaborative and supportive work environment with a focus on helping people.
  

How to Apply

To apply for this role, please submit your resume and a cover letter outlining your experience and why you are a great fit for the position. Applications can be sent to [email protected]

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

Position Summary:

• Responsible to work as a Project Manager. Overall responsibility for the project in all aspects including the overall quality, schedule, cost, HSE and human relations amongst the team members. Major proposals are considered as a specific type of project. The Project Manager is the chief representative of Worley to the Client for information or decision relative to the assigned project.

Technical/Functional Responsibilities:

• Acts as "hands on" manager in a complex network of interrelated activities necessary to move technical and engineering information forward to complete the design, construction and initial operation of the required facilities
• Ensures overall direction and coordination of efforts for major proposals, E/EPC contracts for services or alternatively as a combination of various smaller projects of a similar technology or for the same Client
• Enforces the solution of problems in the following phases of a project
• project development/process design/detailed design/engineering
  design/drafting/procurement/construction/start-up
• Ensures project execution within the HSE, cost, time, quality and technical objectives to which Worley is committed
• Issues HSE instructions to employees working on a construction site and checks the adherence to HSE regulations and instructions, and ensures training of personnel in HSE aspects of their respective duties
• Ensures project execution within the final objectives as determined by Worley’s management
• Ensures project parameters are in line with legal requirements
• Prepares and issues the project execution and quality plan. Issues the project schedule; the approved budgets for services; the approved budgets for equipment (number and basic design) and bulk material quantities if required by the nature of the project
• Is sole representative of Worley towards the Client
• Reviews all Client's requests for changes
• Approves all proposed contract variations (Client changes: on Client's request or identified) before submittal and negotiates payment with Client
• Ensures that required project information flows to him
• Issues instructions for historical filing if required
• Ensures the project release to the Client
• Ensures the compliance with authority requirements
• Responsibilities includes:-
• Meeting Worley’s financial targets as set for the projects under his supervision
• The overall planning, organization, direction, coordination and control of all operations to meet the project objectives
• The (progress) payments and final acceptance by the Client (within the contract conditions and at an optimum cash flow)
• The adherence to the Worley’s organization procedures, the project execution and quality plan and project procedures
• The preparation of the project close-out report according to the Worley’s organization procedure for close-out
• Verifying that contractors, upon contract award, have been instructed with regard to the applicable legal HSE regulations and Client’s requirements
• He has the overall responsibility with respect to HSE matters for a specific project, and delegates specific related activities to his team members
• Review of the HSE performance with the construction manager
• He is responsible for seeing to it that no adverse situations exist in the projects for which he is responsible. He will instruct the project team members accordingly and he will take or initiate the necessary corrective measures

Requirements:

• University engineer in mechanical or chemical engineering, preferably with training in management techniques (or equivalent) or Industrial engineer in mechanical or chemical engineering, preferably with training in management techniques (or equivalent)
• VCA basic HSE training (or equivalent) and VCA leading HSE training (or equivalent)
• 10+ years of experience in engineering & contracting of which 3+ years of experience as a Project Manager with at least a recent EPC contract
• Sound knowledge of project management techniques
• Good understanding of relevant contractual matters
• Sound knowledge of Worley’s procedures
• Working knowledge of the application of computerized systems particularly those to be used for projects
• Broad knowledge of other professional areas within Worley
• Proven ability to communicate
• Proven social skills

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

We are a paediatric clinic located in Tanglin (Napier MRT). We are seeking a dedicated and enthusiastic Clinic Manager to join our growing team. This position offers an exciting opportunity to be part of a dynamic team and contribute to the growth and success of our clinic.

Key Responsibilities:

• Oversee clinic operations and team of staff
• Assist with daily clinic operations, ensuring smooth and efficient workflow
• Greet and comfort children and their families

What We're Looking For:

• Comfortable and confident working with children
• Strong communication and interpersonal skills
• Hardworking, reliable, and detail-oriented
• Team player with a positive attitude
• Able to lead a team effectively
• Adaptable and open to change in a fast-paced environment
• Willingness to go the extra mile to ensure excellent patient care

This is an exciting opportunity to contribute to the well-being of children and make a meaningful impact in a dynamic, supportive work environment.

For any enquiries, drop our team an email at [email protected]

We are seeking an experienced self starter Merchandising Manager to oversee global procurement operations. The candidate will be responsible for developing and implementing procurement strategies, managing supplier relationships, and ensuring the efficient acquisition of goods and services to support our business objectives.

What You’re Responsible For

Develop and Implement Procurement Strategies:

• Design and implement effective procurement strategies to ensure cost-efficiency, quality, and timely delivery of goods and services.
• Responsible for working with the respective business unit owner to consolidate sourcing requirements and identify potential suppliers who can meet the requirements.
• Conduct suppliers research, thorough supplier evaluation and qualify suppliers who can meet our product standards and business needs.
• Provide regular updates on market trends, suppliers intelligence and risk & mitigation factors to senior management team

Supplier Management:

• Establish and maintain strong relationships with suppliers and negotiate favourable terms and conditions.
• Evaluate supplier performance based on key metrics such as quality, delivery, and cost.
• Resolve any supplier-related issues and disputes promptly and effectively.
• Working closely with suppliers to manage products EOL and continuity of supply

Contract Management:

• Draft, review, and negotiate contracts with suppliers to ensure compliance with company policies and legal requirements.
• Monitor contract performance and ensure adherence to agreed terms and conditions.

Cost Management:

• Analyse annual spending and develop strategies to optimize costs without compromising quality.
• Identify cost-saving opportunities and implement cost-reduction initiatives.

Risk Management:

• Identify and mitigate procurement-related risks, including supply chain disruptions and market volatility.
• Develop contingency plans to address potential risks.
• Coordinate with the supply chain and logistics teams to ensure timely delivery of goods to meet project timeline.

Compliance and Reporting:

• Ensure compliance with company policies, industry regulations, and legal requirements.
• Prepare and present regular procurement reports to senior management.

Team Leadership:

• Lead and mentor the procurement team, providing guidance and set clear KPI to achieve departmental goals.
• Foster a collaborative and performance-driven work environment with the rest of the stakeholders and leaders in the organizations.

What We’re Looking For

• Proven track record in acquisition of goods and services to support new business venture and/or startup in the fast-moving consumer goods (FMCG) or equivalent industry.
• Strong acumen in sourcing, supplier management, and contract negotiation.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with suppliers and internal stakeholders.
• Comfortable to work in an ambiguous environment, resourceful and independent to source for new commodity, products and services in field that nobody in organization has done before.
• Proficient in procurement software and Microsoft Office Suite.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Strong command of Mandarin both in writing and conversation.

Qualifications/Education

• Bachelor’s degree in Supply Chain Management, Engineering, or a related field.
• A Master’s degree or professional certification (e.g., CIPS) is a plus.
• Minimum of 8 years of experience in procurement and sourcing with at least 5 years in the FMCG / consumer brands sector. The candidate needs to have people management experience.

Special Requirements

• Ability to travel frequently sourcing trips including trade events and to evaluate & qualify suppliers.
• Ability to work flexible hours to meet the demands of global role.

Besides working with an awesome team, in an arcade, and making games, we also offer:

• Competitive salary
• Performance bonus
• Training and education programs
• Private medical, dental, and life insurance coverage
• Flexible working hours
• Quarterly self-directed personal development days
• Finish work early every Friday afternoon for social drinks and games
• Work in a dynamic, creative arcade/workspace
• Team events - being a part of the out-of-home entertainment industry, we like to have frequent team events and enjoy what the industry has to offer

LAI Games is a global company committed to growing our employees along with the business. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunities for professional growth.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Under the NUHS Research Office, the Assistant Managerthe Assistant Manager serves as a member of the Cardiovascular-Metabolic Disease Translational Research Programme, under the leadership of Professor Roger Foo, Principal Investigator.

This position includes, but is not limited to,

• Involved in management of grants with multiple stakeholders, from pre-award to post award activities, operations, compliances and finance.
• Arrange and coordinate events and meetings, including creating and distribution of meeting minutes, preparing facilities for scheduled meetings, and arranging refreshments, if required.
• Manage overall day-to-day administrative activities for the Principal Investigator.
• Assisting with reporting and presentations to stakeholders.
• Purchasing products and services for the Principal Investigator, including preparing reports, tracking orders and ensuring timely delivery, and keeping records of purchases.
• Maintain research related databases, files and records.
• As administrative support for the Principal Investigator, this role will involve liaising with members of staff and external parties for other institutions and the public.

Qualifications

• Bachelor / Master in any discipline with a minimum 5 years of experience.
• Prior experience working in/with scientific research industry
• Active listening and good communications skills
• Strong interpersonal and social skills
• Independent and good team player
• Proactive approach to problem-solving
• Ability to multitask
• Strong time-management and organisation skills
• Good proficiency in MS Office applications such as PowerPoint, Excel

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Ensure timely issuance of Freight invoices and chasing/settlement of Freight upon completion of discharge
  • Check correctness of all data in Freight Invoice prior posting/sending
  • Pursue outstanding Freight payments via broker and charterer channels
  • Coordinate with Chartering/Commercial in case of delayed payments
• Calculation and submission of Demurrage and Miscellaneous claims / revenues based on handovers from Operations Department
  • Thorough perusal and understanding of CP and voyage documents to calculate and submit demurrage invoices and miscellaneous claims for relevant voyages in accordance with CP terms
  • Verification of Master's Statement templates on various operation-related claims e.g. Speed up, Deviation, Interim Port Calls, Backloading, Drifting, Shifting Bunkers, Turkish Straits and Panama Canal Delays, Awaiting orders and any other claim requests received from Operations Department prior raising Invoices to Charterers
  • Verification of AWRP, Armed Guards, Crew War Bonus and any other claim requests received from Control prior raising Invoices to Charterers
  • Ensure all claims/revenues are invoiced with full supporting documents, and are received within the time bar stipulated in the CP
• Collection of Claims and Maintain and update Receivables Summary
  • Frequent follow up with brokers and Charterers on payment of invoices by Charterers
  • Maintain customer relations and pursue timely settlement of outstanding claims
  • Travel to meet Brokers and Charterers to the extent needed in order to build and strengthen relations and resolve overdue/challenging claims with relevant parties
• Liaising with Pool FD&D for support in chasing outstanding claims and handling legal action
  • Evaluating the accuracy and correctness of disputed claims, taking and following advice from FD&D Club
  • Co-ordinate Legal Action with the Pool Participants and their FD&D provider
  • Sending and following up of Legal Demand letters for overdue claims
• Work closely with relevant stakeholders, both internally and externally
• Maintain and update relevant systems
  • Emails (in SEDNA) are to be properly categorized, tagged/marked and archived
  • IMOS' Receivables Summary updated with every counter received, response made, value date given, chasers sent, etc.
  • Running The Priority List for chasers
• In general show ownership of Company P/L by proactively assisting other departments by reminders of Freight / Demurrage and Miscellaneous claims / revenues to be issued
• Active participation and engagement in the process for the continuous improvement of departmental procedures
• Handle IMOS Activities and Actions as per the latest "HOW TO IMOS" document in place.

• Diploma in Maritime Studies or other relevant professional certificate
• Accounting/Control/Claims or other relevant background
• Minimum 5 years relevant experience in the shipping industry is preferred
• Familiarity with the oil tanker industry is preferred
• Fluent in written and spoken English
• Comfortable with a fast-paced and changing environment
• Excellent written and verbal communication skills
• Able to work independently, but also as a great team player
• Enjoys challenges and is highly adaptable to changes

• High degree of detail orientation and ability to structure your work
• Able to lead projects within the area of focus
• Commercial mindset but also being able to stand firm on contractual standpoints while maintaining good customer relationships

Job Summary

As Operations Manager, you will be the strategic leader of all property operations.

Job Description

• Drive operational profitability by meeting and exceeding revenue without compromising high-quality guest service;
• Maintain efficient cost controls throughout all areas;
• Plan and direct the operations, including quality, standards, cleanliness, and guest satisfaction;
• Collaborate with all head of department to guarantee the smooth functioning of day-to-day operations;
• Conduct regular operations meetings with all department head to review normal operational issues, departmental performance goals, and guest feedback;
• Be in charge of maximising profits by consistently providing the best level of service;
• Ensure strict adherence to operating controls. SOPs, policies, procedures and service standards are consistently implemented and reviewed throughout all departments;
• Be in charge of all day-to-day inquiries, complaints, and problems at the property;
• Keep track of the hotel and restaurant's function schedule and become acquainted with any modifications or changes;
• Work with the GM/RM & Executive Chef on a daily basis to forecast and plan for hotel and restaurant business;
• Promote a positive workplace culture through effective communication and regular team meetings;
• Conduct regular inspections of all divisions to ensure good guest service, cleanliness, presentation, service delivery, personnel presentation, and grooming; and
• Any other duties as requried by the Company or management.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration, Business Administration or related major
• 5 or more years in the management operations or related function
• Proficient in English and excellent communication skills, both written and verbal
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively
• Have solid understanding of financial analysis and accounting principal, secondary relationships with Corporate HR, Sales & Marketing and Revenue

Job Responsibilities

As a Vessel Manager, you will assume full responsibility for safe operation of a fleet of vessels assigned to you.

• Ensure vessel compliance with company, SMS, international and local regulations.
• Vessel performance monitoring and technical guidance to vessel including monitoring and verification of PMS.
• Prepare operating expenses, budgets and organize supplies to vessel and ensure expenses are within approved budget as far as practicable.
• Arrange for surveys and repairs for vessels.
• Communicate with vessel for daily operations and handling and escalate any issue of concern to higher management.
• Monitor reports sent by vessel and submit reports to owners after verifications.
• Carry out vessel inspection and also follow up closely on audit reports.

Job Requirements:

• Chief Engineer COC Class 1
• You should be professionally sound, highly motivated & a good team player.
• Good leadership qualities & strong commitment to safety / compliance procedures are essentially needed in our organization.
• VLCC and RTflex experience is most preferred
• Please include your sea sailing experiences in your resume.