Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

A day in the life of...

• Lead the channel thinking of the Purina commercial team, taking responsibility for developing and implementing channel strategies with a horizon of 12-36 months
• Support Marketing in developing category strategies with a horizon of 12-36 months
• Develop the Point of Purchase strategies and standards, incorporating the four POP Drivers
• Shopper Ownership through route to market
• Effectively oversee the distributor management of petcare channels within the Purina business stream

What will make you successful...

• Category product knowledge within the petcare industry
• 3+ years commercial experience as demonstrated by channel or distributor management experience
• Business managerial experience within trade marketing, marketing/sales or commercial functions. Preferably with Trade Marketing/CCSD experience.
• Demonstrated business planning & implementation skills (Project Management)
• Financial implication and awareness (P&L statement, supply chain reports etc)

Manager, Freight ( Operations)

The Freight Manager plays a pivotal role as an integral member of the DFS Supply Chain, contributing significantly to the seamless and efficient flow of goods within the organization. DFS Supply Chain oversees a supply chain network across multiple global regions, including the Asia-Pacific (APAC), Europe, the Middle East & Africa (EMEA), North America (NAM), and Oceania.

As the Freight Manager, you will oversee and optimise DFS’s global freight operations. You will play a critical role in ensuring the efficient, secure and cost-effective transportation of merchandize, point-of-sales material, visual merchandising and project materials globally wherever DFS is present. You will manage a freight professional team and collaborate with various stakeholders to meet organizational objectives. This position reports directly to the director of Freight & Logistics, and the successful candidate will have a proven track record of success in freight operations management, especially in commercial and/or retail freight.

Freight Operations

• In Partnership with DFS’s partner 4PL to ensure seamless, timely and optimized freight movements
• Acts as subject matter expert (SME) to handle, guide and / or answer logistics related questions from both internal and external parties
• Maintains strong relationships with the incumbent Freight Forwarders (LSPs)
• Executes regular reviews with LSPs on service quality.
• Creating & maintaining a centralized knowledge database in the forms of SOP or SWI
• Maintains daily overview of exception reports and follow up on shipment/issue updates with individual Freight Coordinators
• Keeps LSPs and 4PL informed of shipment exceptions or any special shipment handling requirements
• Collaborates daily within DFS Logistics community, as well as with various stakeholders on operational matters, such as Warehouse, Shipping & Planning Teams
• Oversees DFS open claims with LSPs and 4PL; Ensure claims are addressed in a timely fashion by LSPs or 4PL (whichever is applicable)
• Partners with 4PL to maintain and deliver reports necessary to protect the robustness of the supply chain, such as: Claim Report, ISF Report, Freight timeliness, Any other applicable reports where necessary
• Undertakes any other tasks or projects as may reasonably be expected within the role of Freight Manager

Controls

• Maintains a Business Continuity Plan
• Maintains appropriate levels of confidentiality
• Review and improve processes with 4PL
• Support Business Development Initiatives & New Store Openings
• Support Global Supply Chain initiatives (Automation, Reverse Logistics, etc)

Develop and lead the Freight team

• Recruit, build and develop a high performing & effective Freight operations
• Provide development opportunities and guidance where necessary
• Conduct annual appraisal meetings, set individual/collective objectives, providing coaching & feedbacks
• Provide day-to-day direction concerning work assignments, overtime requirements and priorities.

Key Requirements

• Bachelor's Degree in Logistics or Supply Chain Management preferred
• Bachelor's Degree in a relevant academic area such as Engineering, Accounting, etc. may be substituted
• 3 to 5 years of experience in Freight operations with at least 1 year in a managerial position. Preferably with Freight Forwarding companies experienced with commercial freight
• Fluency in English
• In-depth knowledge of transportation procurement, industry regulations, and market dynamics.
• Proficient in MS computer applications (Excel, Word, Powerpoint) is a must

The Legal Manager will be based in Singapore and responsible for providing legal support for a variety of issues in customer contract negotiations, researching and enabling the launch of new products and services as well as regulatory and trade compliance support. The incumbent will be reporting to the Legal Director, Asia Pacific. He/she is expected to take on a broad and interesting range of legal matters and thus, a strong foundation in either a local or international law firm will be looked upon favorably.

Roles & Responsibilities:

• Reviewing and providing legal support for customer contracts throughout the Asia Pacific region
• Resolving disputes arising from customer contracts
• Advising on international trade and regulatory compliance matters
• Conducting legal research to enable the launch of new products and services
• Drafting and review legal commercial contracts and document
• Supervising outside law firms used by UPS
• Supervising junior Legal Department staff

Job Requirements:

• Possess a recognized Law Degree i.e. LLM or JD
• Minimum 4 years of relevant legal experience in law firm and/or in corporate legal department
• Candidates who possess relevant experience without Asia Pacific exposure will be considered as well.
• Possess advanced drafting skills in corporate and/or litigation matters.
• Ability to manage projects independently within minimal supervision in matrix company organization.
• Possess good planning, organizational and time management skills.
• Excellent communication and interpersonal skills and able to interact with different levels of people.
• Matured personality with strong professionalism and long-term view towards career development
• Fluent in English and preferably one other Asian language i.e. Mandarin, Japanese, Korean or etc.
• Business traveling opportunities will be available.

Job Summary

You will deliver account servicing and project management relating to the commerciality of a store layout which includes full architectural drawing packages to vertical circulation between floors, customer service in store and facade design.

A Day in the Life:

• Responsible for account servicing and ensure that the project deliverables are achieved in accordance to contracts
• Ensure smooth take-over and handover of sites
• Formulate project plans that effectively allocate the resources required by the projects
• Lead, monitor and implement the projects with the assurance that timelines, workmanship, safety and technical aspects are met in accordance to requirements
• Manage all project risks and issues
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Prepare project budget and billing
• Ensure all works meet quality standards and government regulations
• Assess the performance of the contractors and verify their claims for variations and payments
• Ensure that the expenditure of the projects are kept within budgeted costs and targeted margin
• Attend meetings and liaise with consultants, sub-contractors and any other parties involved in the project
• Inspect off-site fabrication and on-site installation
• Ensure that all the defects have been rectified before the arrangement for pre-site inspection
• Perform any other ad hoc duties

What We Are Looking For:

• Diploma/Degree in Architecture, Interior Design, Building Management, Quantity Survey or related field of study
• Minimum 3-5 years of project management experience in retail and corporate office interiors
• Project management experience across a range of disciplines, contract and procurement
• Preferably with knowledge in furniture industry
• Strong leadership, organisation and planning skills
• Excellent interpersonal and communication skills
• Exceptional level of attention to detail and accuracy
• Ability to work independently as well as in a team environment
• Ability to read design drawings, architectural/technical blueprints and shop drawings
• Well versed in MS Office applications, internet research skills
• Ability to work under pressure of meeting timelines
• Self-motivated and results oriented
• Experience in managing and leading project teams to successful outcome

• Experience in developing end-to-end applications.

• Experience working in both Unix and Windows operating environments are preferred.

• Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

• Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

• Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

• Web Servers (e.g., Apache) and UI/UX design.

• Experience in CI/CD principles

• Experience in DevSecOps architecture

• Experience of developing cloud native applications.

InfoCepts stands as a global leader in comprehensive data and analytics solutions, boasting nearly two decades of expertise. Recognized as Gartner's Customers' Choice for Data & Analytics providers in 2020, 2021, and 2022, we've sustained impressive year-over-year growth, now employing over 1,000 professionals globally. Committed to our mission since our inception in 2004, we aim to assist our clients in staying modern, enabling informed, data-driven decisions.

As part of our expansion, we seek dedicated professionals who share our passion for leveraging data's transformative power to contribute to a better world.

We are seeking a highly skilled and experienced IT Security and Infrastructure Manager to join our team. The ideal candidate will have a minimum of three (3) years of proven work experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.

• Develop and implement comprehensive IT security policies, procedures, and protocols to protect the organization's information assets and infrastructure.
• Manage and oversee the organization's network infrastructure, including routers, switches, firewalls, and VPNs, ensuring optimal performance, reliability, and security.
• Lead efforts to assess and mitigate cybersecurity risks, vulnerabilities, and threats across the organization's IT infrastructure.
• Collaborate with internal teams to design, implement, and maintain secure and resilient cloud-based systems and services.
• Conduct regular security audits, vulnerability assessments, and penetration testing to identify and address security weaknesses and gaps.
• Monitor and analyze security logs and alerts to detect and respond to security incidents and breaches in a timely manner.
• Stay up-to-date with the latest trends, technologies, and best practices in IT security and infrastructure management.
• Provide guidance, training, and support to IT staff and end-users on security best practices and compliance requirements.
• Prepare and present reports, metrics, and recommendations to senior management on the organization's security posture and risk exposure.
• Liaise with external vendors, partners, and regulatory agencies on security-related matters as needed.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of three (3) years of progressive experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.
• Professional certifications such as CISSP, CISM, or CCSP are highly desirable.
• In-depth knowledge of cybersecurity principles, practices, technologies, and frameworks.
• Hands-on experience with network security, firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint security solutions.
• Proficiency in cloud security concepts and technologies, including identity and access management (IAM), encryption, and security monitoring.
• Strong analytical and problem-solving skills, with the ability to assess complex security issues and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Demonstrated leadership and project management skills, with the ability to prioritize tasks, meet deadlines, and deliver results.

About Us:

Hey there!

Welcome to Sheldon Global Pte Ltd, where we're more than just a business - we're a family of 7 lively brands. From the homey elegance of HOUZE to the distinct flavors of Table Matters, Aroma Matters, IRIS Ohyama, and a few others, we're all about bringing the best to the e-commerce world!

Have you ever thought about being part of something big in Singapore's e-commerce scene? Well, here's your golden ticket! We're on the hunt for a stellar Tier 1 Key Accounts Sales and Brand Maestro to lead our HOUZE accounts on Lazada and Shopee!

If you're all about growth, fun, and some friendly banter, you're just the person we've been waiting for! Come on over, and let’s make some waves together! ️

Roles & Responsibilities:

• Develop and implement e-commerce sales strategies: You will be responsible for identifying and implementing strategies that drive e-commerce sales, such as optimizing product listings, creating promotions, and improving the user experience.
• Manage and analyze e-commerce performance: You will monitor the performance of the e-commerce platform, track sales, and analyze data to identify areas for improvement.
• Develop and execute marketing campaigns: You will work with the marketing team to create campaigns that drive brand awareness and promote products to the target audience.
• Manage brand messaging: You will oversee the development and implementation of the brand messaging across all e-commerce channels, ensuring consistency and alignment with the overall brand strategy.
• Manage relationships with e-commerce partners: You will work with e-commerce partners to negotiate contracts, manage inventory, and ensure timely delivery of products.
• Conduct market research: You will conduct market research to identify new opportunities and stay up-to-date with industry trends.
• Analyze competition: You will analyze the competition to identify areas for improvement and stay ahead of industry trends.
• Manage budget: You will be responsible for managing the e-commerce budget, allocating resources effectively to achieve sales targets.
• Lead and manage team: You will lead and manage a team of e-commerce sales and marketing professionals to achieve departmental goals and objectives.

Requirements:

• Strong understanding of e-commerce platforms and technologies, as well as experience with analytics and data-driven decision-making.
• In-depth Shopify management & e-commerce brand website management
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal teams and external partners.
• Strong leadership and management skills, with experience leading and managing a team of sales and marketing professionals.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent analytical skills, with the ability to analyze data, identify trends, and develop actionable insights.
• Creative thinking and problem-solving skills, with the ability to develop innovative solutions to complex problems.
• Knowledge of SEO, SEM, social media marketing, email marketing, and other digital marketing channels.
• A strong understanding of branding and the ability to develop and execute brand strategies across all e-commerce channels.

1. Responsible for full set of accounts, including timely submission of management accounts.

2. Prepare financial reports including schedules and cash flow to support key business decision making.

3. Partner internal and external stakeholders to ensure timely and accurate forecasts and budgets.

4. Prepare audit and tax schedules and liaise with auditor and tax agent for statutory reporting.

5. Manage intercompany reconciliation.

6. Quarterly submission of GST and other statutory reporting as required.

7. Support system implementation / improvements.

8. Support external and internal audits.

9. Preparation of financial statement for 2 entities.

10. Responsible for submission of financial reporting to regional HQ and HQ.

11. Other ad-hoc finance duties as assigned.

Requirements:

• Degree in Accountancy or equivalent
• Minimum 8 years of relevant work experience in Big Four global accounting firms will be preferred
• Knowledge in Microsoft Dynamic BC is added advantage.
• Proficiency in Microsoft Office applications
• Good understanding of the FRS and relevant Accounting Standards, GST and local tax.
• Ability to communicate, present and influence internal and external stakeholder.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who has experience working in the construction industry will be preferred.

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 8 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location: Jurong East

Position Overview

• Responsible for supporting Key Account (KA) and Target Account(TA) business growth by solution business development approach.
• Develop and expand new Yusen Logistics SCS (Supply Chain Solutions) business.
• Present and promote Yusen Logistics SCS in the region and generate business pipelines.
• Manage and enhance efficient SCS tender management process and improve winning ratio.
• Manage client data repository for effective internal information exchange.

Responsibilities

• Diagnose customer needs and identify solution business opportunities.
• Develop sales approach and formulate winning strategy to secure solution business.
• Collaborate with Regional Key Account Development/Local Key Account Development / Industry Vertical Leaders to adopt supply chain approach to KA/TA and propose appropriate solutions and or products.
• Create synergy between Business Development/Business Units for complicated supply chain needs.
• Plan strategic approach for business development.
• Expand SCS client base into other IVs and Geographic markets into Japan, the Americas, Europe, East Asia and South Asia & Oceania region.
• Educate regional Solution BD to secure supply chain solutions in region/local.
• Assist and guide organizations in the strategic approach for business development.
• Provide customer insights through tender requirement.
• Enhance postmortem for gap analysis.
• Update relevant Yusen and clients with market trend and best practice information.
• Monitor competitors’ behaviours and service information as it becomes available.
• Conduct senior level communication with management and global, regional and Operation Companies (Opcos) business teams.
• Monitor and encourage Opco BD members on business development.
• Provide insights and Lead Opco BD members to capture customer requirements and market trend.

Requirements & Qualifications

• University degree, preferably in Logistics, Marketing, Business Administration or relevant degree.
• At least 7 years of Key Account Management experience in logistics industry with exposure in providing logistics solutions design or related experience.
• Excellence knowledge of the logistics industry (Freight Forwarding, Contract Logistics, Land Transportation, etc.).
• Demonstrated excellence skill of strategic and tactics problem solving.
• Work well under pressure and commit to deadlines.
• Able to work independently and within team and across teams.
• Able to demonstrate teamwork, collaboration, adaptability and initiative.
• Able to manage well on both internal and external stakeholders.
• Proven strength in conceptual thinking and designing.
• Excellent people, communications & negotiation skills and intuitive to customer’s business.
• Fluent English proficiency, other languages are a plus.
• Proven sales successes on new business generating and retention prowess.
• Ability to travel overseas for business when required.

Work Location

2 Changi South Avenue 2, Singapore 486354

Primary Responsibilities

· Manage the operations of the social and recreation activities pool, gym, multi propose room, fitness studio, Business Centre and Members Lounge/Events venue.

· Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering creative and interesting programs (e.g., swimming, fitness, tennis, lifestyle, etc).

· Recruit, Manage, Lead, coach and train team members for continuous developments through Daily Summary, monthly departmental meetings, one on one, and organized scheduled trainings.

· Assist in developing and initiating adult and children activities and events.

· In charge of maintenance and cleanliness of all the Pool’s umbrella, sun-bed and cabana including Gym, Tennis Courts, Golf Putting Course, Multi-Purpose Room and Fitness Studio.

· Achieve the Social & Recreation Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement.

· Ensure members and guests receive friendly and consistent personalized service from all team members.

· Ensure that government health and safety regulations are complied with at all times and the club rules are observed by members, clients and guests.

· Responsible to ensure that facilities are compliant with the safe management measures or other regulations aligned with governments initiative or requirements.

· Regularly monitor all equipment for the proper functioning in the Social and Recreation facilities and fitness club area to ensure maximum guest satisfaction and safety.

· You are required to demonstrate leadership quality and initiative in all areas.

· Any other duties as assign as and when by the management.

JOB REQUIREMENTS

· Must have minimum of 2-years management or supervisory experience.

· Able to commit to 5 day’s work week including weekends.

· Must be able to occasionally work outdoors.

· Excellent organizational and planning skills.

· Be able to work with children.

· Computer literacy is a must including Microsoft and Google applications and Online Booking systems.

· Bachelor Degree or Diploma in Hospitality or Sports Management is preferred.

· Certification in First Aid/AED is an advantage

The Account Manager will focus on generating leads, building and maintaining relationships with existing customers, representing the Company's products and services and providing support to close sales. The Account Manager will strategically identify and proactively engage in business and sales opportunities to achieve identified sales related objectives while supporting the Company promotions and campaigns. We are looking for an ambitious self-starter to be part of a fast-growing company that rewards self-direction, celebrates innovation, and bends the trajectory of an industry in favor of our clients.

PRIMARY RESPONSIBILITIES

• Prospect, identify and build relationships with potential new clients and key decision makers Manage and engage existing clients to drive further business growth
• Manage sales process through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning
• Consult with clients and prepare proposals and quotes based on their needs
• Maintain knowledge of the market and competitors
• Manage sales through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning
• Keep up-to-date knowledge of Curvature products, technology and providing detailed advice and information to customers to help formulate direction
• Build strong relationships with customers, vendors, partners and colleagues
• Provide efficient, friendly and proactive customer service
• Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions
• Continually look for ways to improve response times and quality of information
• Track all sales activity in the pipeline management tools
• Utilize strategic probing to identify, evaluate, and communicate/recommend or discuss alternative business solutions or adjustments to the requirements
• Effectively balance demands from multiple stakeholders and short-term and long-term priorities
• Clearly and effectively articulate compelling value propositions and solutions for Curvature’s products to meet client requirements.
• Effectively demonstrate value proposition in person, on conference calls, or using screen share technology.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in a related field such as Business, Marketing, Finance or IT
• Demonstrated new business sales expertise with proven results
• Experience in the IT industry, specifically in sales and/or contract management
• Independent and self-motivated with the ability to work remotely and independently while achieving results
• Demonstrated experience with Customer Relationship Management (CRM) and order management systems such as SalesForce and Oracle to manage sales process
• Excellent written and verbal communication skills with the ability to build customer relationships
• Ability to work and promote a positive team environment
• Results-oriented individual with the ability to multi-task and remain calm in a fast pace environment
• Ability to respond to rapid change, perform duties with accuracy and with a strong degree of urgency
• Excellent organizational skills and the ability to solve problems and meet deadlines
• Fluent in Korean language

Duration: 6 months
Working Schedule: Hybrid model (3 days WFO and 2 days WFH)
Working hours: Usual Monday to Friday 9am to 6pm

Responsibilities

• Execute processes and drive projects that have well-defined scope, effectively managing the activities that lead to successful outcomes of immediate team objectives.
• Consolidate information into a central location including stakeholders, plans, prioritized objectives, estimated task durations, risks, schedules, and dependencies.
• Develop the ability to adjust to deliver results on time using discretion and independent judgment in determining appropriate steps.
• Monitor and communicate progress, risks, and mitigations for defined programs and tasks.
  Proactively seek out guidance and apply existing best practices to improve existing programs and keep projects on track.
• Align stakeholders on decisions and changing circumstances.
• Support an established program within and across an organization
• Develop the ability to identify stakeholders and work with them to plan and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives expertise
• Develop the ability to apply communications management skills, represent the state of a program in typical situations with minimal guidance.

Develop relevant domain knowledge required to perform job (e.g., Google Sale worflow & tools, Customer Centricity principles)

Responsibilities under the direction of Manager

Cmmunications Management

Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites. Ensure communications are organized and visible to immediate program stakeholders.

Execution and governance
Collect data relating to program progress from program stakeholders. Maintain project trackers and status reports in close collaboration with program stakeholders. Identify and execute on program tasks. Execute on program governance by collecting data to inform mitigations, postmortems, and escalation reports. Facilitate effective meetings. Ensure programs instill Product Excellence values by keeping product quality, utility, and user experience top of mind. Ensure programs address Trust and Privacy by incorporating brand trust and reputation into decision-making. Advocate for Product Inclusion by considering equitable outcomes for all users in all addressable markets.

Planning
Author program charter that addresses scope and timeline of basic program, specify program OKRs, and explain resource requirements/dependencies, in close collaboration with program stakeholders. Create project plans that break down a project into discrete phases aligned to the product development lifecycle, including risks/dependencies.

Stakeholder management
Author stakeholder map that specifies who is impacted by, and who influences, program outcome in close collaboration with program stakeholders. Document program team roles and responsibilities. Ensure stakeholders are aligned on program plan and progress. Identify stakeholder misalignment and coordinate resolution. Demonstrate solid judgment on escalation management.

Skills

- Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution - - - Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution Process / workflow experience

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Responsibilities

Test Strategy and Planning:
•Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.
•Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.
•Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:
•Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.
•Coordinate closely with SAP functional and technical teams to validate system functionality during migration.
•Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.
•Drive test automation for Functional and regression testing

Team Leadership:
•Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.
•Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.
•Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:
•Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.
• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:
•Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.
•Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Qualifications

•Bachelor’s degree in computer science, Information Technology, or a related field.
•Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.
•Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.
•Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.
•Excellent communication and interpersonal skills.
•Project management certification (e.g., PMP) is a plus.
•SAP certification and S/4HANA certification are highly desirable.
Key Competencies:
•Leadership and Team Management
•Test Planning and Execution, particularly for S/4HANA migrations
•Communication and Collaboration
•Problem-solving and Analytical Skills
•Attention to Detail
•Stakeholder Management

Key Responsibilities:

• Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards and quality objectives
• Resolve customers’ enquiries, complaints and feedback
• Assist with membership enrollment process
• Provide remote technical assistance to customers
• Manage outgoing calls to customers during customer journey including satisfaction survey
• Analyze each situation and escalate calls to the right team

Key Requirements:

• Possess relevant experience in the call centre / customer service environment
• Excellent communication and listening skills with the ability to empathize and provide solutions to the customers
• Excellent team working skills and flexibility in approach to work
• Strong organizational skills, ability to multi-task and detail oriented
• Able to work on rotating shift (including weekdays and weekends) - 12 hour shift

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities

Generate new business by expanding existing accounts

Effectively managing existing client relationships to retain revenue

Use relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose solutions to clients

Evaluate and prepare business plans for key accounts.

Manage accounts through entire sales process; business development, prospecting, and specifications through contract negotiations, signing, and post-sales support

Deliver an accurate weekly, monthly & quarterly forecast of business

Partner collaboratively with channel partners in order to understand their business, creatively adopt programs to drive new revenue, and expand business partner relationships

Skills

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma

Candidates with 1 year in sales related experience or no experience are welcome to apply as training will be provided.

A strong work ethic, positive attitude, and genuine desire to learn

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager will play a critical role in helping us to grow "IT services and technology talent management services" revenue from targeted industry sectors by new client acquisitions and thereafter, growing the client services portfolio.

• Take ownership and implement the agreed-upon strategy to boost IT services and technology talent management service revenue, in line with the business potential of the targeted segments.
• Identify new opportunities through referrals, networking, social media, internet research, sales leads, direct contact, and involvement in the RFP/tendering process.
• Initiate connections with prospects and engage with key stakeholders.
• Prepare and submit proposals in response to RFPs/tenders, presenting information about our services.
• Employ business development strategies to secure new business and foster growth.
• Proactively forge new client partnerships within targeted accounts, including organizational chart development.
• Leverage strategic industry/market analysis, internal communication, external promotions, and thorough client analysis to uncover revenue opportunities.
• Create opportunities to present our value proposition to senior executives and management-level contacts.
• Regularly update and maintain client information in accordance with Sciente standards/process.
• Collaborate with internal stakeholders and delivery teams to ensure client satisfaction.
• Monitor Purchase Orders/agreements and oversee the process until collections are completed.
• Meet or exceed key performance goals.
• Submit weekly report in a timely manner.
• Ensure compliance with Sciente’s values and policies.

Qualifications and Experience:

• A degree or diploma in IT/Finance/Business coupled with a flair for sales and business development.
• The ideal candidate should demonstrate a minimum of 5 years of successful experience in Sales/Business Development within the IT services sector.
• We are seeking an individual who is focused, disciplined, and capable of taking ownership of responsibilities to achieve desired results within specified deadlines. Proficiency in communication, interpersonal skills, presentation, and people management is crucial for success in this role.
• The ability to work independently, lead transactions to closure, and make informed decisions in the absence of detailed instructions is a key requirement.
• The desired candidate is someone who aspires to lead a meaningful life and upholds high standards of integrity.

To know more about us, please visit https://www.scienteinternational.com

Our office location is at Changi Business Park, near Expo MRT.

Confidentiality is assured, and only shortlisted candidates will be notified for interviews. You may send your resume to [email protected] as well.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

EA Licence No. 07C5639

This will be a 7 Months contract based in SIngapore, Working Location West Side

We are actively seeking for top-tier talent capable of bringing expertise to the Communications team, of our client, the leading Superapp in their industry.

About the Role:

This role offers a unique opportunity to collaborate directly with senior executives, gaining exposure to high-value sectors such as tech, fintech, mobility, and deliveries, with a target audience extending beyond Asia to international and US-based audiences.

Core Objectives:

• Drive proactive storytelling across product and tech through paid/owned/earned channels.
• Support executives in external engagements.
• Oversee corporate communications review processes, including press room management, reporting, and media relationship management.
• Provide support for key campaigns and media activities.

Essential Experience/Criteria:

• Bachelor’s degree or equivalent
• Minimum 7 years of experience in Technology PR, media relations, crisis/issues management.
• Experience working in a regional or global team within a fast-growth company.
• Excellent command of English (written and spoken).
• Hands-on and motivated by challenging work.

Desirable Experience/Criteria:

• Content marketing or integrated marketing experience.
• Preferred experience in the consumer technology and internet sectors.
• Comfortable with data and able to translate it into easily understandable information.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).