'We are seeking a dedicated and knowledgeable Service Engineer to oversee the operation on-site. The role involves ensuring that vehicles are maintained according to contract requirements and managing day-to-day operations efficiently.

Job Description:

- Oversee the operation on-site, ensuring efficient use and allocation of resources.

- Ensure that vehicles are maintained according to contract requirements.

- Monitor team performance to optimize operations.

- Schedule and coordinate regular maintenance and repair work for vehicles to ensure safety and reliability.

- Maintain records of all maintenance activities, repairs, and inspections.

- Organize and maintain physical and digital files, ensuring that important documents are easily accessible.

- Ensure that all vehicles comply with safety and emissions standards.

- Stay updated on changes in regulations and adjust fleet operations accordingly.

- Coordinate training and development programs to enhance skills and safety.

- Analyse fleet performance data to identify trends, inefficiencies, and areas for improvement.

- Prepare reports for management on fleet performance, costs, and compliance.

- Implement safety protocols and policies to minimize accidents and incidents.

- Conduct risk assessments and address any identified risks related to fleet operations.

Job Requirements:

- Proven experience in fleet management or vehicle maintenance, preferably in a similar role.

- Good understanding of safety regulations and compliance standards.

- Excellent organizational skills and attention to detail.

- Strong communication and interpersonal skills to work effectively with team members and management.

- Ability to work independently and manage multiple tasks effectively.

Contract Type:

- This position is a 2-year contract with the possibility of permanent employment based on performance and business needs.

Roles & Responsibilities

Join our growing team as a Service Technician and play a key role in keeping our industrial dust collection systems running smoothly. You'll be on-site maintaining, troubleshooting, and repairing equipment, making sure everything works as it should for our clients. We value quality service and strong customer relationships—if this sounds like your kind of work, we want to hear from you.

Key Responsibilities:

· Install, maintain, and repair industrial dust collection systems.

· Perform regular checks and preventative maintenance on equipment.

· Identify and fix mechanical and electrical faults.

· Prepare service reports

· Work with customers to ensure their equipment is running smoothly.

· Collaborate with the engineering team to improve system designs.

· Adhere to safety and regulatory standards while on-site.

Working hours: Mon-Fri, 08:00 - 17:30 (OT Eligible)

Requirements

· ITE or equivalent level qualification in Mechanical/Electrical Engineering or a related field

· 2-3 years of experience working with industrial equipment, ideally dust collectors.

· A good understanding of mechanical and electrical systems.

· Ability to read technical drawings.

· Strong problem-solving and diagnostic skills.

· Great communication skills and a customer-first attitude.

· Willingness to travel to client sites.

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Service Coordinator

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Service Coordinator, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

• Provide shared support to Sales & Operations team
• Handle customer’s enquiries via phone call and emails in his/her assigned territory
• Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
• Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
• Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
• Monitor and follow up customer payments, including outstanding collection, if any.
• Assist in back up of tasks when respective team member is out of office
• Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
• Strong coordination skills
• Strong attention to details
• Ability to manage multiple tasks simultaneously

Qualification:

• NITEC/Higher Nitec/ Diploma in business adminstration/engineering or equivalent
• Minimum of 1 year of relevant working experience
• Candidate without prior relevant working experience is welcome as on-the-job training will be provided.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

Work Time Profile

• Monday to Friday, 9.00AM to 5.00PM
• Hybrid work

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Quarterly Profit-Sharing
• Staff Discounts on Seafood Purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Responsibilities

• Manage and respond to all AP & AR inquiries received via phone, email, WhatsApp, and mail
• Ensure timely and accurate vendor payments through effective communication and coordination
• Streamline invoice processing by collaborating with internal stakeholders
• Ensure compliance with GST regulations through accurate and timely e-filing of GST and invoices
• Support the timely preparation for GST top-up by managing import permit filings and extractions
• Assist with the weekly payment process and prepare necessary documentation
• Prepare a working file for Singapore Customs & Singapore Food Agency (SFA) to key in purchase invoices
• Build strong customer relationships by proactively resolving payment issues and ensuring a smooth payment experience
• Accurately and timely disseminate statements/invoices to the correct Person-In-Charge (PIC), adhering to credit terms
• Collaborate with customer managers to address overdue payments and mitigate credit risks
• Provide weekly updates on AR to customer managers to support informed decision-making
• Efficiently manage daily cash and cheque collections, ensuring accurate recording and timely bank deposits
• Conduct thorough reviews of daily receipts to identify and resolve any discrepancies
• Perform audit checks on signed invoices for easy retrieval upon customer requests
• Ensure all AR invoices are properly filed and stored for future reference

Job Requirements

• Diploma in any field
• At least one year of work experience
• Positive and proactive attitude with a strong work ethic
• Ability to adapt to changing priorities and work under pressure
• Strong ethical and professional conduct
• Strong communication and interpersonal skills
• Good organisational and time-management skills
• Attention to detail
• Ability to work independently and as part of a team

Job Description

• Provide excellent support experience to customers via all relevant communication channels.

• Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to our service standards.

• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.

• Prepares the necessary paperwork, such as quotations and delivery orders .

• Follows up on outstanding enquiries, back orders and customers’ payments.

• Liaise with Warehouse for order picking and readiness.

• Assist and liaise with Customers on their Ad hoc requirements.

• Other ad-hoc duties/tasks assigned by superior.

Job Requirement

• Minimum Polytechnic Diploma, or an equivalent qualification

• At least 1 year of experience in sales administration or customer service

• Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment

• Proficiency in Microsoft Office applications, particularly Word and Excel

• A team player with a strong work ethic and a proactive attitude

• Ability to work efficiently under pressure and meet deadlines

• Exceptional attention to detail and commitment to accuracy

Job Description

• Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.
• Answer all incoming calls promptly and effectively in an efficient and professional manner.
• Document all calls and actions taken into system ensuring that all updates and amendments are accurate.
• Follow through and take ownership on all queries from customer where possible.
• Work towards KPI set by Leader.
• Able to work unsupervised and maintain professionalism.
• Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

• 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred
• Min. Nitec in office administration
• Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
• Possess customer centric qualities
• Good interpersonal & phone communication skills.
• Bilingual in English and Mandarin (to liaise with mandarin speaking associates)
• Able to commence work on short notice
• Strong understanding how subscriber life cycle works
• Passion in learning new skills, product, technical knowledge
• Shows tenacity in finishing, especially in the face of resistance
• Pursues everything with energy, drive, and a need to finish
• Strong team player with strong teamwork capability

Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

DUTIES/RESPONSIBILITIES:

• Fabrication: Fabrication fittings based on client requirement

• Performing maintenance: Managing routine maintenance of equipment and infrastructure

• Repairing equipment: Diagnosing problems and repairing faulty equipment

• Maintaining records: Keeping detailed records of equipment, including repair history

• Suggesting improvements: Suggesting new solutions to improve the performance of equipment or systems

REQUIRED SKILLS/ABILITIES:

• Technical skills: The ability to install, repair, and maintain equipment or systems

• Possess a Nitec/Diploma/Degree in a relevant discipline

• Interpersonal skills: The ability to communicate with others and work well with them

• Time management skills: The ability to meet time constraints

• Problem-solving skills: The ability to diagnose problems and prepare solutions

• Organization skills: The ability to keep work areas clean and organized

• Min. NITEC/Diploma in Electrical, Electronic or Mechanical Engineering

Job Overview:
The Service Engineer plays a critical role in managing and executing complex maintenance tasks and troubleshooting for our fire protection systems. This role involves technical expertise and close collaboration with the service team to ensure system functionality and client satisfaction.

Key Responsibilities:

• Conduct in-depth inspections, diagnostics, and repairs on advanced fire protection equipment.
• Provide technical guidance and support to the service team, ensuring high-quality service delivery.
• Document and report service activities, system performance, and client feedback.
• Initiate project meeting and work schedules.
• Assist Service Team manager in monitoring and managing the day- to-day operations of project.
• Assist in training junior technicians on system maintenance and troubleshooting.
• Adhere to all safety guidelines and industry standards in field operations.

Requirements:

• Min Diploma in engineering or a related field, or equivalent experience.
• 2 - 3 years of relevant experience in servicing, commissioning or engineering or related field
• Experience with fire protection system (eg fire alarm panel) will be in advantage
• Strong technical knowledge and problem-solving skills.
• Excellent communication and teamwork abilities.
• Detailed oriented, multi –tasking and able to handle stress

Job Description:

1. To receive inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To prepare invoices, monthly reports for consolidated billing.
3. To maintain and upkeep the filing system and Navison software on all aspects of waste information.
4. To assist Customer Service TEAM to ensure daily operational in the team.
5. To update customer database in respect of customers and potential customers.
6. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirement:

1. Diploma and above
2. At least one year Customer Service experience (MUST)
3. Adaptability, problem-solving, and analytical skills
4. Good communication skills and pleasant personality

Remuneration Package:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

Job Summary:

The service technician provides efficient after-sales technical services and support, including assembly, PDI, delivery and commissioning, trouble-shooting, maintenance and servicing of equipment and its related parts.

Job Description:

• To attend to, with urgency, all service calls and is responsible to provide efficient and reliable scheduled maintenance for all equipment. To ensure equipment is tested upon completion before handing over to clients.
• To, at all times, represent the Company in the best possible way, and to relate to clients with professionalism and integrity.
• To assemble, deliver and commission equipment at customer sites, and to train users on its operation.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimise risk to self and others as well as damage to equipment and workplace.
• To maintain proper housekeeping and discipline both within the office floor and workshop as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To be responsible to comply with the Group and Company Environment, Health and safety (EHS) policies and safe work procedures.
• To carry out service contracts which our company has with customers.
• To prepare parts recommendation of repairs to admin team for customers
• To assist the manager in seminars, workshop and product demonstration on ad-hoc basis.
• To complete service order as per completed job.
• To assist in improving and building up the Service unit to achieve the Company's objective of being a leading service provider in terms of its reliability and professionalism.
• To pursue and achieve total quality and competitive advantage through high degree of self-discipline, commitment and involvement at all levels of the organization as well as with its clients, suppliers and principals.
• Any other duties as assigned by the company.

Experience & Qualification:

• NITEC or Diploma in Automotive Technology, Mechatronics or Mechanical Engineering.
• Overhead crane service and repair experience is preferred.
• With Class 3 license is preferred.
• Able to work independently with minimum supervision.
• Technical knowledge in automotive repairs.
• Team player with good discipline and work attitude.

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

1. Carryout servicing, repair, overhauling and installation jobs being assigned.
2. Provide job quotations to customer.
3. Provide technical support to after sales service.
4. Diagnose errors or technical problems and determine proper solutions
5. Carryout final inspection of jobs.
6. Carryout housekeeping and maintain workshop equipment and tools.
7. Build positive relationships with customer​s

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

10. A good written and verbal communication skills is added advantage.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Roles & Responsibilities

● Provide service and customer support during field visits and remote support

● Tie workflow to schedule

● Assist on-site installation, repair, maintenance and test tasks

● Diagnose errors or technical problems and determine proper solutions

● Produce timely, Document processes and Detailed service reports

● Follow company’s procedures and protocols

● Work with minimum supervision, maintaining appropriate communication at all times.

● Able to travel overseas for training

Requirements

● Only Singaporean/PR and possess a class 3 driving license

● Candidate must possess at least Nitec/ Higher Nitec in Electrical/Electronic, Mechanical, Mechatronic or equivalent combination of education and experience.

● Entry Level/No Experience are welcome to apply. Training will be provided.

● Ability to troubleshoot, test, repair, and service mechanical equipment

● English literacy

● Ability to work flexible hours and to adapt to changing work schedules

● Proven Field Service experience (preferred)

● Familiarity with tools and its applications

● Able to read basic electrical/hydraulic diagram

Job Description & Requirements

- Handle buffet delivery, set-up and collection.

- Handle tingkat delivery.

- Collect payment for orders on cash-on delivery terms.

- Maintain cleanliness and hygiene of the assigned catering vehicle.

- Manage inventory level and condition of the allocated catering equipment.

- Any other tasks as and when assigned by Management.

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / Structure installation, Service & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma/ITE/NITEC)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

Responsibilities:

• To be fully responsible for the daily operation of service centre at the project site.
• To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
• To carry out conditional survey before and after completion of works within flats.
• To man the information counter and information telephone hotline.
• To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
• To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
• To maintain proper document records of the service centre and submit timely / weekly / monthly status report to client.
• To assist in the purchase of construction materials.
• To assist in the preparation of ISO.

Requirements:

• Candidate must possess at least O Level or equivalent
• Proficient in Microsoft Office such as Excel, Word and Power Point.
• At least 3 Year(s) of working experience in the related field is required for this position;
• Experience in handling HDB BTO projects is preferred;
• 5 days work week, off on Sunday and one weekday.

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / ervice & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified