Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

1. Site Manning: Provide on-site advice and support to customers.

2. Preventive & Corrective Maintenance: Perform monthly preventive maintenance and ensure proper documentation.

3. Key Performance Indicator (KPI): Meet KPI set for system at customers site.

4. Documentation: Maintain accurate records in the company’s CRM platform.

5. Safety Compliance: Adhere to safety regulations and perform all tasks according to the standard operating procedure.

6. Drug Safety: Ensure zero drug safety incidents during the course of operations.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our customers are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 branches conveniently located in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee, Clementi and Jurong East . To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

With the opening of the new branch in Jurong East and expansion of existing branches, Storefriendly plans to accelerate its expansion in 2025. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES / CUSTOMER SERVICE OFFICERS

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• No cold calling
• Attractive basic salary and allowances
• Performance incentives based on achievement of targets (in addition to basic salary stated).
• Company structure facilitates career progression and job specialisation.

The Job

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals
• Understand customers' requirements and recommend our products and services as solutions
• Provide quotations, follow ups and maintain necessary communication with customers
• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

NOTE: Please indicate interest only if able to speak fluently in both English and Chinese

Company: National Electrical Traders (Toyomi)

Location: 459 Geylang Road s389420

Employment Type: Full-time

Salary Range: $2300-$2800

Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a Customer Service Representative!

Key Responsibilities:

- Attend to after-sales duties, including handling repair requests from customers.

- Coordinate with the repair team to ensure timely and efficient resolution of customer product repair issues.

- Communicate with customers to arrange product collection after repair completion.

- Respond to customer service emails and chats promptly and professionally, addressing inquiries and concerns.

- Assist with invoicing and basic accounting tasks related to customer service operations.

- Assist with ad hoc tasks to ensure smooth operation of the business

Requirements:

- Prior experience in customer service or a related field is preferred but not mandatory.

- Excellent verbal and written communication skills in English and Chinese.

- Strong interpersonal skills and the ability to build positive relationships with customers.

- Basic understanding of invoicing and accounting procedures.

- Detail-oriented and able to handle multiple tasks effectively.

- Tech-savvy and proficient in using various computer applications.

Why Join Us:

o Opportunity to contribute to the growth of a thriving SME

o Collaborative work environment with a supportive team

o Competitive salary and benefits package

Key Responsibilities:

o Generate leads through various channels (online platforms, networking events, referrals)

o Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement

o Create and send invoices to clients for products and services rendered and follow up on overdue payments

o Coordinate with the finance department to track and manage payment collections.

o Negotiate terms and conditions with clients to secure deals and contracts

o Actively seek new business opportunities and clients

o Stay informed about industry trends, competitor activities, and market conditions

o Work closely with the sales team to align efforts with promotional activities

o Identify emerging customer needs to inform product and service development

o Respond promptly to customer inquiries via phone, email, or in-person

o Address and resolve customer concerns, complaints, or issues in a timely and satisfactory manner

o Build and maintain strong relationships with existing clients

o Collaborate with sales, production, and other departments to streamline processes and improve customer experience

o Provide customer feedback to enhance offerings based on market demands

o Maintain organized records of customer interactions, sales transactions and payments

o Generate regular reports on sales performance, customer satisfaction, and outstanding payments.

Requirements:

o Minimum of a Diploma or bachelor's degree in business, marketing, or a related field.

o 2-5 years of experience in sales and customer service, preferably in the printing industry.

o Applicants with professional Chinese and English listening, speaking, reading and writing skills will be given priority

o Excellent communication and interpersonal skills.

o Detail-oriented with strong organizational and multitasking abilities

o Ability to collaborate with different departments, including sales, marketing, and production

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Diploma/Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Responsibilities:

• Quality Planning & Documentation: Develop, implement, and maintain a project-specific Quality Assurance (QA) and Quality Control (QC) plan that aligns with BCA CONQUAS standards, ensuring all quality processes meet assessment criterias
• Oversee the inspection and testing of materials used on-site, ensuring conformity with BCA-approved materials and standards under CONQUAS. This includes managing third-party testing agencies when required.
• Conduct frequent site inspections and audits focused on CONQUAS criteria, including workmanship, material application, and defect minimization in structural, architectural, and M&E works.
• Identify, document, and address non-conformances, particularly those impacting CONQUAS scoring. Recommend corrective actions, ensuring rectifications align with quality standards to avoid future issues.
• Work closely with site engineers and supervisors to ensure construction methods comply with CONQUAS specifications, providing guidance on quality protocols and rectifications as needed.
• Monitor construction activities to meet CONQUAS requirements, ensuring each component (structural, architectural, and M&E works) adheres to the system’s quality benchmarks and detailed criteria.
• Act as the primary quality liaison with clients and consultants, updating them on QA/QC matters and addressing quality concerns directly related to CONQUAS scoring.
• Prepare quality and assessment reports, including checklists and summaries that reflect compliance with CONQUAS scoring standards, inspection records, and non-conformance resolutions.
• Maintain comprehensive QA/QC records, including BCA CONQUAS documentation, material certificates, inspection logs, and testing results.
• In-depth knowledge of BCA’s CONQUAS standards, especially in structural, architectural, and M&E works criteria, assessment scoring, and inspection guidelines
• Train the construction team on CONQUAS requirements, quality assessment protocols, and best practices to enhance work quality and scoring.
• Promote continuous quality improvement initiatives that reflect CONQUAS requirements, addressing observed quality gaps with updates to procedures.

Requirements:

• Diploma/ bachelor’s degree in civil engineering, construction management, or related field
• 3-5 years of experience in a QA/QC role within the construction industry, with added experience in managing Quality Marks assessment processes or certifications a significant advantage

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Provide management and maintainence services for the client.
• Carrying out daily works in the building including inspection, implement improvement works and attending to tenants' feedback.
• Supervise contractors/technicians to ensure they complete repair and maintenance work accordingly to timelines and standards.
• Identify, troubleshoot problems & provide professional advice to the management team on all facilities and building matters.
• Devise pro-active measures to improve building maintenance standards and efficiency and regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.

Requirements:

• Minimum Diploma in Facilities Management or Building Services or Mechanical and Electrical Engineering.
• Minimum 2 years of relevant experience.
• Candidates with Fire Safety Manager certification has an advantage.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Sales Department Manager, is responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.Overseeing local and regional sales, promotions and campaigns

• Planning and directing the hiring and training of new Sales Representatives

Position Overview:

The Sales Manager will be responsible for driving sales growth and fostering relationships with commercial and industrial clients who require control panels and switch boxes for the management and distribution of electrical power to machinery. This position will lead the sales efforts, develop strategies for business growth, and represent the company’s high-quality products in various industries such as manufacturing, automation, and energy management.

Key Responsibilities:

1. Sales Strategy and ExecutionDevelop and implement a sales strategy to target commercial and industrial sectors, focusing on control panels and switch boxes.
   Identify new business opportunities and secure contracts with key decision-makers in manufacturing, industrial, and energy sectors.
   Manage the full sales cycle from prospecting to closing, ensuring that customer requirements and timelines are met.
   Conduct product presentations and demonstrations for clients, showcasing the technical advantages of the control panels and switch boxes.
   
2. Customer Relationship ManagementBuild and maintain strong relationships with existing clients, ensuring high customer satisfaction and retention.
   Serve as the primary point of contact for customers, addressing any concerns or inquiries related to product specifications, order status, and technical issues.
   Provide technical support and guidance to customers regarding product selection and specifications to meet project needs.
   Negotiate pricing and contractual terms with clients, balancing company profitability and customer satisfaction.
   
3. Market Research & Business DevelopmentResearch market trends, industry developments, and competitor offerings to identify new sales opportunities.
   Attend industry trade shows, conferences, and networking events to build relationships and promote the company's products.
   Collaborate with marketing teams to create promotional materials and campaigns targeted to specific customer segments.
   
4. Team Collaboration & ReportingWork closely with the manufacturing, engineering, and product development teams to ensure alignment on client specifications and product customization.
   Provide regular reports on sales performance, market feedback, and forecasts to senior management.
   Mentor and guide junior sales staff, providing leadership and fostering a positive, results-driven team environment.
   
5. Order Management & Sales SupportOversee the preparation and submission of accurate sales orders, proposals, and quotations to clients.
   Collaborate with the operations and logistics teams to ensure timely delivery and successful implementation of projects.
   Monitor inventory levels and coordinate with production teams to meet client delivery deadlines.
   
6. Product Knowledge & TrainingStay updated on the technical aspects and capabilities of the company’s products, ensuring clear communication with customers.
   Provide training and guidance to internal sales teams on product features, advantages, and key selling points.
   

Qualifications and Skills:

• Education:
  Bachelor’s degree in Business, Engineering, Electrical Engineering, or a related field. Alternatively, equivalent experience in sales or technical roles in manufacturing or industrial sectors.
• Experience:Minimum of 5 years of experience in sales or business development within the manufacturing or industrial sector, ideally focused on electrical components, control panels, or similar products.
  Proven track record of successful sales and business growth in a B2B environment.
  Experience working with commercial and industrial customers, understanding their needs, and offering technical solutions.
  
• Skills:Strong understanding of control panels, switch boxes, electrical distribution systems, and industrial machinery.
  Excellent communication, negotiation, and presentation skills.
  Ability to build relationships and manage key customer accounts.
  Proficient in CRM software, Microsoft Office Suite, and other sales tools.
  Ability to analyze market trends, customer needs, and competitor activities.
  

Working Conditions:

• Full-time position.
• Occasional travel to meet with clients and attend industry events.
• This role may require some flexibility in hours to accommodate clients across different time zones and industries

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Position Overview:
The Business Manager will lead and oversee all aspects of the trade-in and resale operations for refurbished phones. This role is responsible for developing and implementing strategies to grow the business, manage operational workflows, ensure profitability, and maintain customer satisfaction. The ideal candidate will have strong leadership skills, a keen understanding of the refurbished electronics market, and the ability to drive growth in a dynamic environment.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and implement strategies to grow the trade-in and resale operations
• Identify market trends, competitor activities, and customer needs to shape business strategies
• Build partnerships with suppliers, retailers, and trade-in program providers
• Explore opportunities to expand market reach, including e-commerce and B2B channel

2. Operational Management

• Oversee the end-to-end trade-in process, including quality checks, refurbishing workflows, and resale operations
• Manage inventory and ensure an efficient supply chain for refurbished phones
• Develop and monitor key performance indicators (KPIs) to ensure operational efficiency and profitability.
• Ensure compliance with industry standards, regulations, and sustainability goals

3. Team Leadership

• Build, mentor, and manage a team of sales, operations, and customer service staff
• Set goals, monitor performance, and ensure a high level of team productivity and morale

4. Finacial Oversight

• Create budgets, forecasts, and financial models to support business objectives
• Monitor profitability and cost management, ensuring competitive pricing strategies
• Report financial and operational metrics to senior leadership and stakeholders

5. Customer Experience and Brand Management

• Ensure a seamless customer experience across all touchpoints, including trade-in programs, sales, and post-sale support
• Develop marketing strategies to promote refurbished phones and educate customers on sustainability benefits
• Maintain high standards of product quality and service to enhance the brand’s reputation

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field
• Proven experience in the trade-in, resale, or electronics refurbishment industry
• Strong understanding of market dynamics, pricing models, and customer behavior in the refurbished electronics sector
• Excellent leadership and team management skills
• Proficiency in financial planning, data analysis, and project management
• Familiarity with e-commerce platforms and digital marketing strategies
• Strong problem-solving, negotiation, and communication skills

Preferred Experience:

• Experience working with large-scale trade-in programs or refurbishing operations
• Knowledge of regulatory and environmental compliance in electronics resale
• Expertise in managing partnerships with carriers, retailers, and third-party logistics providers

What We Offer:

• Competitive salary with performance-based bonuses
• Opportunities for career growth in a fast-paced and growing industry
• A chance to contribute to sustainability through the promotion of refurbished electronics.
• Collaborative and innovative work environment

This position is ideal for someone passionate about technology, sustainability, and driving business success in the refurbished electronics market.

Basic salary: up to $6k with experience.

Transport allowance: $1000 (if have own transport) / $500 (without own transport)

Mobile allowance: $50

There will be commission / incentive for the position.

Tasks & responsibilities

- Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.

- Develop and manage project schedules, budgets, and resources to meet project objectives.

- Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the projectlifecycle.

- Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.

- Identify, assess, and mitigate potential risks and issues that may impact projectdelivery.

- Prepare and present progress reports and updates to stakeholders, ensuringtransparency and accountability.

- Ensure all construction activities adhere to environmental, health, and safetyregulations and standards.

- Implement best practices and continuous improvement strategies in projectmanagement to enhance efficiency and outcomes.

Qualifications & experience

- Bachelor's degree in Building Engineering or a related field.

- Professional Engineer (PE) certification recognized by the Professional Engineers Board Singapore or accreditation as a Professional Project Manager (PPM) by the Singapore Project Management Institute (SPM).

- Minimum of 10 years of experience in project management.

- Demonstrated experience in managing the safety and timely delivery to projects.

- In-depth knowledge of construction methods, materials, and regulations.

- Excellent project management skills, including the ability to handle multipletasks and priorities effectively.

- Strong leadership and team management capabilities. Exceptionalcommunication and interpersonal skills and presentation skills.

- Proficiency in project management software and tools.

- Strong problem-solving skills and the ability to make informed decisions under pressure.

- Experience with industrial and A&A projects in Singapore. Familiarity with local construction codes and standards and authorities compliance and submission.

All nationalities welcome

If you have what it takes, join our fast growing and dynamic team!

Responsibilities:

- Attending to customer service calls

- Troubleshoot and identify technical issues

- Provide a high level of service to customers

- Provide a quick remedy

- Arrangement of technical resources to aid customer

- Able to handle shift routine

Requirements:

- At least N Level Qualifications

- Computer Literate

- Great communication skill and have a pleasant dispositions

- Able to work on weekday, weekdays and public holiday based on schedules

- Comfortable to interact with customers

Benefits:

- 13th month AWS

- Medical Insurance coverage

- Dental/Optic allowance

- High sales incentives

Job Title: Customer Success Specialist
Department: Zendesk Operations
Reports to: Zendesk Team Lead

Position Overview: Casa Concetto is a vibrant team seeking a Customer Success Specialist to enhance customer interactions and drive ticket quality. This role requires strong communication skills, quick response times, and a customer-centric mindset to ensure that inquiries are resolved efficiently and to the satisfaction of all parties. The ideal candidate will excel in managing customer inquiries, maintaining clarity in communications, and contributing to the continuous improvement of our Customer Journey.

Key Responsibilities:

• Ticket Management:
• Respond promptly to customer inquiries via Zendesk across email, chat, and WhatsApp touchpoints.
• Address customer concerns effectively while maintaining a professional tone that reflects the company’s voice.
• Tag and categorize tickets appropriately to facilitate streamlined reporting.
• Touchpoint Execution:
• Implement the defined touchpoints (e.g., inquiry follow-up, personalized offers) to engage customers and drive conversion.
• Use customer profiling insights to offer tailored solutions and recommendations.
• Reporting and Analytics:
• Maintain daily reporting logs with data on tickets handled, resolved, and escalated.
• Provide feedback on customer behavior trends to help refine touchpoints and strategies.
• Quality Assurance:
• Follow standard operating procedures (SOPs) for ticket handling to maintain high-quality customer service.
• Raise concerns about recurring issues or patterns to the Zendesk Team Lead.
• Collaboration:
• Work closely with other team members and departments, such as sales and marketing, to resolve customer issues.
• Share insights and ideas for improving workflows and touchpoint effectiveness.

Skills and Qualifications:

• Must-Have:
• Proficiency in using Zendesk or similar CRM platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Basic Excel
• Preferred:
• Experience in customer service or a similar role.
• Knowledge of sales funnel processes and customer engagement strategies.
• Soft Skills:
• A proactive attitude with a problem-solving mindset.
• Team player with strong interpersonal skills.
• Ability to adapt to evolving processes and workflows.

Key Performance Indicators (KPIs):

• Response time (first response and resolution time).
• Customer satisfaction score (CSAT).
• Conversion rates from follow-up touchpoints.
• Quality and accuracy of ticket tagging and categorization.

Work Environment:

• Hybrid setup with expectations for remote and in-office collaboration.
• Regular feedback sessions with the Zendesk Team Lead for continuous improvement.

Job Types: Full-time, Part-time

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Shift system

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• working pass (Required)

We're looking for an Experienced and Dyanmic Area Manager who has experience in leading outlets for F&B.

• Provide leadership, coaching, consulting and support Assistant Operation Manager’s direction to the assigned 6 to 8 food service stores, in order to maximize the long-term sales and profit potential.
• Builds a positive business relationship with Store-In-Charge and Team.
• Responsible for ensuring outlets' Safety & Quality, Service, Cleanliness within standards.
• Supports, coaches and consults to ensure that all assigned food service stores are adequately staffed to maximize sales potential, operational efficiency and turnover among all stores employees is reduced.
• To follow up and lead the teams to meet outlet's Monthly Sales and New Product Promotion Targets.
• Consults and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Hold Monthly Area Meeting with all Store-In-Charge to accountable for business results.
• Other duties as assigned.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Manage a team of property officers and technicians on daily works carried out in few shopping malls and overseeing their daily operations.
• Liaise with and supervise contractors, recommend and implement improvement works, attend to feedback, complaints and services requested by the clients.
• Handle matters relating to tenancy and lease management, advertising and promotions management etc.
• Prepare and submit management reports to the Client.

Requirements:

• Degree in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 2 years of relevant experience in leading a team in managing commercial properties/retail mall.
• Possess Fire Safety Manager certification
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.30am-6pm)

Working location: Woodlands

Salary: Up to $6,000 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Liaise with the main contractor, consultant, clients on the progress of Plumbing & Sanitary as well as any other services awarded's installation works.

• To supervise all works on site and ensure in accordance to the drawings, safety standards and comply to local authorities requirement.

• Able to design, submit, coordinate drawings and plan for approval and amendment.

• Adopt preconstruction isometric drawing preparation and material take off prior to site possession.

• Ensure site storage are ready and inventory system is in placed all the time.

• Able to handle more than one project at a time.

• Attend inspection / meetings with supplier, sub contractor, main contractor, consultant, and authority

• Prepare progress claim to main contractor / client & attend meetings

• Prepare & certify progress claims of sub contractor & suppliers

• Willing to suggest and adopt to all company policy which may update from time to time.

• Willing to work off hours when necessary to ensure projects are always in best performance.

Job Requirement:

• Possess a License Plumber License are preferable

• Min 7 years of relevant experience

• Knowledge in Autocad will be advantage

• Class 3 Singapore Driving License

We are seeking an experienced and detail-oriented Payroll Manager to oversee and manage the payroll operations for the organization. The Payroll Manager will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with all relevant regulations. This role requires strong leadership, exceptional organizational skills, and the ability to work closely with HR and finance departments to ensure the smooth execution of payroll processes.

Key Responsibilities:

• Payroll Processing: Manage and oversee the full payroll cycle for all employees & contractors ensuring accurate and timely processing of wages, bonuses, commissions, and deductions.
• Compliance & Reporting: Ensure payroll complies with relevant labor laws, tax regulations, and organizational policies.
• Data Management: Maintain accurate records of employee hours, salary changes, tax filings, and benefits. Monitor and correct discrepancies in payroll data.
• Benefits Administration: Administer employee benefit programs, including health insurance, and other employee benefits, ensuring accurate deductions and enrollment.
• Employee Inquiries: Serve as a point of contact for employee payroll questions or concerns, providing timely and accurate responses.
• Audit & Reconciliation: Perform regular audits and reconciliations to ensure payroll accuracy, resolve discrepancies, and maintain up-to-date employee records.
• Collaboration: Work closely with HR and Finance teams to coordinate payroll data, benefits administration, and employee recordkeeping.
• System Management: Oversee payroll software systems, ensuring they are functioning correctly and implementing upgrades or improvements as needed.
• Continuous Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of payroll processes.

Key Qualifications:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Proven experience (5-8 years) in payroll management.
• In-depth knowledge of payroll regulations, tax laws, and labor laws.
• Strong understanding of payroll software systems
• Excellent organizational, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills, with the ability to effectively interact with employees at all levels.
• Ability to handle confidential information with discretion.