RESPONSIBILITIES

• Lead a small team of Service Engineers in the provisioin of comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 6 years of relevant technical work experience in service/ maintenance;
• Possess people management and technical experience in similar industry;
• Excellent communication and interpersonal skills
• Charismatic leader with ability to work independently and as a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

Key Responsibilities

• Install new systems, machinery, or equipment at client sites, ensuring all components are set up according to manufacturer specifications and safety standards.
• Perform on-site commissioning to ensure systems are operating correctly, testing functionality, and providing training to customers on proper usage.
• Perform routine and preventive maintenance on equipment, systems, and machinery to extend operational life and reduce downtime.
• Diagnose and troubleshoot complex mechanical and electrical failures to identify the root cause and provide effective solutions.
• Repair and replace faulty components, parts, and equipment to ensure systems are restored to peak performance.
• Provide on-site or remote technical support to customers experiencing issues with their equipment, offering clear instructions and guidance.
• Document all service-related activities, including diagnostics, repairs, and parts used, into the company's service management system.
• Escalate unresolved issues to senior engineers or technical experts for more in-depth investigation.
• Act as a key liaison between the customer and the company, ensuring customer satisfaction through timely, high-quality service.
• Develop and maintain strong customer relationships to foster long-term partnerships and ensure repeat business.
• Monitor inventory levels of parts, tools, and consumables required for service jobs, ensuring timely reordering and availability.
• Ensure the proper handling and storage of tools and equipment to maintain their integrity and readiness for future tasks.
• Create detailed service reports documenting the service work performed, including diagnostics, repairs, parts replaced, and any customer feedback or recommendations.
• Ensure all work complies with safety, legal, and regulatory requirements, as well as company standards.

Pre-Requisites (Qualifications & Experience)

• Candidate must possess at least a Diploma or Degree in Biomedical or Electronics & Computer Engineering
• Knowledge in Information Technology and/or a wide range of medical product
• 2 – 3 years of field experience in the medical industry would be an advantage
• Able to travel as and when required
• Able to perform shift and standby duties
• Good organizational and problem solving skills
• Good interpersonal and communication skills
• Meticulous and detailed-orientated
• Self-started and able to multitask
• Critical thinker
• Willing to learn clinical knowledge
• Proficient in MS Office Application (Word, Power Point, Excel)
• Good Technical Knowledge

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We require a part time, weekend Administration and Customer Services Executive to perform admin and customer service tasks for our floristry business including:

• Printing delivery orders and gift message cards
• Planning delivery routes
• Managing the dispatch of flowers and gifts
• Answering basic customer enquiries
• Recording inventory

The position is Saturdays and/or Sundays only at this time. It is open to Singapore Citizens and PRs only.

We are looking for somebody with a friendly disposition and a customer service orientation, with a desire to deliver an awesome experience to customers. Previous admin experience is a plus, but a great attitude and willingness to learn is the main requirement! Students welcome :)

NB: The candidate would be required to lift flower arrangements, which can sometimes be quite heavy.

Location/Hours:

• Central work location, close to a number of bus stops and many food outlets. Note, this is a workshop/studio environment, not a retail store
• Casual dress and fun, upbeat environment
• Saturdays are full day. Sundays are half day

Hourly pay rate (dependant on experience). We are Progressive Wage (PW Mark) accredited.

Please apply with your CV and include your availability. The ideal candidate would start immediately!

Job Title: Salesgirl / Store Assistant (Part-Time / Full-Time)

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: As a highly reputable player in the industry, we hire based on integrity and aptitude. We are known for our exceptional customer service, so we are looking for someone who is good with names and faces, have a cheery disposition, and are able to communicate with customers clearly and pleasantly. You'll also assist in order preparation, inventory management, retail space maintenance, and cashiering duties.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. A minimum commitment of three shifts a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• During the on-job training, you will be required to learn how to operate the business in order to better understand the customer's pathway and experience. You will be required to do operations from time-to-time, in order to develop a better understanding of how to improve the experience.
• Order preparation, inventory management, retain space maintenance, and cashiering duties.
• You'll also be required to mind the store independently after probation period.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• A relevant diploma or degree is required, students welcome.
• Knowledge in gaming and trading card games industry is not required.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Gain valuable experience in a fast-growing company that focuses on customer experience, service, branding, and marketing, preparing you for a larger role in the future.
• Competitive hourly rate and flexible working hours.
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.
• Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must maintain high professional and technical knowledge standard.
• Fluency in English and Mandarin for interactions with Mandarin-speaking clients or staff at the China branch.

1. Manage daily operations and ad-hoc requests and requirement from customers

2. Lead & develop and supervise a team of workers to support the activities of the company (Include 5S & Safety)

3. Picking & packing and loading of goods according to sales requirement for both local and overseas customers

4. Loading & unloading, checking and receiving incoming and outgoing goods.

5. Any other ad-hoc store duties as assigned

Requirements :

- 5 years relevant working experience

- Good communication and interpersonal skills

- Ready to start work immediately

- Ability to multi-task

- Able to work any shift

- Able work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

• Managing the daily operations, including training staff members.
• Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
• Monitoring inventory levels of food and supplies to ensure adequate supply levels.
• Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
• Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
• 5+ years of food manage experience.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Have Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

Job Description

• Assist with the overall upkeep of the clubhouse, cart storage area, golfers area and parking lot
• Assist guests and members upon arrival and departure
• Assists with bag handling and club cleaning
• Assists in the setup and execution of golf tournaments and events
• Controls and manages the inventory of locker keys and bag tags
• Maintains the cleanliness and neatness of the bag podium/ bag drop area, cart staging area, golf cart cleaning area
• Prepares golf carts for play adhering to our high standards of golf cart setup
• Services golfers with club rentals, cleans and checks condition of rental clubs upon return
• Cleans and polishes, assist with servicing and maintenance of the golf carts
• Performs range maintenance such as presenting practice facility with practice balls, practice short game area is organized, well prepared bag stands/ den caddies/ ball pyramids, and maintains ball inventory
• Maintains and cleans executive golf carts on a daily basis
• Good interpersonal skills and provides sincere and courteous service to all guests and members
• Regular and reliable attendance
• Performs other duties as required

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast pace and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Responsibilities:

- Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.

- Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.

- Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.

- Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.

- Maintain accurate and updated records of student information, attendance, and payment records.

- Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address customer needs effectively.

- Provide administrative support, such as scheduling appointments, preparing reports, and assisting with event coordination and training operations.

Requirements:

- Previous customer service experience, preferably in an educational or sports-related environment.

- Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.

- Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.

- Proficient computer skills, including experience with Google Applicactions and customer relationship management (CRM) systems.

- Problem-solving mindset and ability to handle challenging situations with professionalism and diplomacy.

- Passion for customer satisfaction and dedication to delivering high-quality service.

- Flexibility to work during weekends, and holidays as per the school's operational schedule.

Overview

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders.

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals.

Responsibilities

1. Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.

2. VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.

3. Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.

4. Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.

5. Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.

6. Staff Management: Provide guidance and coaching to VM staff.

Requirements

• Degree in Social Work/Gerontology/Training or equivalent.
• Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
• Possess ACLP or DDDLP (or the equivalent) would be advantageous.
• A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
• Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
• Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Enjoys working with people of all age groups.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Novena

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am – 5.30pm (Friday)

Salary: up to $2,980 per month

Contract duration: 3 months (possibility of extension)

Job Description:

• Support with administrative duties and related data reporting
• To work with vendor and support in the digitalization of files.
• To attend to adoption related enquiries.

Job Requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• Proficient in Microsoft Office Applications.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

Job Description

You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required.

In addition, you will handle the feedback from patients and resolving service-related incidents, as well as enquiries such as the rates of consultations and medical package.

You will also liaise with other departments on the Call Centre Services and procedures, assist the Call Centre Supervisor in formulation and implementation of department process and procedures.

Perform other administrative duties which includes prepare and maintain staffs leave records, perform monthly staff performance audits and to update all relevant information and disseminate to staff accordingly.

Requirements

• Diploma in any discipline with at least 2 years of experience, preferably in Healthcare setting will be advantageous.
• Relevant experience in call centre is an added advantage
• Able to converse clearly and well
• Able to work alternate Saturdays

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3822/

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as IPB Assistant Relationship Manager (ARM) - C10, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The ARM - C10 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.
• Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely.
• Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.
• Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.
• Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
• Proactively arrange and participate in client visits and perform service quality check-in calls to clients.
• Obtain banker/client appointments to build upon existing or establish new relationships.
• Identify and document new business opportunities for referral to banker or product specialist.
• Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
• Ability to problem solve and analyze data with demonstration of attention to detail
• Strong verbal and written communication skills
• Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products

Education:

• Bachelor's/University degree or equivalent experience