• Collaborate with HQ and ASEAN manufacturing sites to promote and expand Digital Transformation initiatives and activities.
• Act as the main point of contact between HQ, ASEAN sites, Study ASEAN region initiatives, address sites queries, facilitate project planning, execution, and troubleshooting to ensure smooth adoption of new initiatives.
• Monitor the progress of Digital Transformation projects and provide timely updates to stakeholders.
• Support the implementation of advanced technologies to improve manufacturing processes and operational efficiency.

Job Requirement

• Degree in Information Technology and/or Computer Science, Engineering.
• Knowledge of Digital Transformation frameworks and strategies in manufacturing.
• Proficiency in using industrial software and systems such as ERP, MES, and IoT platforms.
• Proficiency in using data analytics tools and cloud computing technologies.
• Technical leadership in MLOps technology and data science etc.
• 8+ years of relevant experience in IT or Digital Transformation, at least 2 years in a leadership role.
• Proficiency in Microsoft Office Suite, project management tools etc.
• Proficiency in Japanese (JLPT N2 or above preferred) and Fluent in English.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Manager post in management.

1. More than 5 years of corresponding work experience in the post of a

manager.

2. Willing to work in shifts and mobile locations, and the working location is not

fixed; go out to work more. Develop the company's business and marketing

business promotion work, and achieve the company's monthly and annual sales

performance tasks.

3. Cooperate with the company to arrange overtime work. When the

subordinate employees are absent from work, they must assist in arranging all

the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent

with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within

budget.

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

Job Scope:

· Open and close the gallery.

· Assist visitors with requests, feedback, phone calls, and emails.

· Manage visitor sign-in, event setup, operations, and cleanup.

· Check exhibits regularly to ensure they are working and fix issues.

· Prepare and submit daily reports on visitors, exhibits, and problems.

· Monitor and restock promotional materials.

· Pack event premiums and gifts.

· Troubleshoot basic exhibit and infrastructure issues.

· Work with vendors to complete daily tasks.

· Attend safety drills and handle incidents (injuries, disturbances, or vandalism).

· Manage and schedule volunteers.

· Process sales (non-cash), monitor stock, and count inventory.

· Perform other tasks as needed.

Requirement:

· Attention to detail, independent, and helpful

· Good with Microsoft Office

· Customer service experience

· Presentably attired in office wear.

· Basic First Aid Trained. Training will be provided for those not certified

Working hours: 8.15am to 6.15 pm (with 1 hour meal break)

5 days/ week with alternate weekends off

Location: Central/Marina South Pier

We regret to inform only shortlisted candidates will be notified.

Responsibilites:

• Troubleshooting and resolve technical issues related to DCS, SIS, SCADA/FastsTool/STARDOM/PRM/Exa packages and IT solution packages
• Provide technical support to customers
• Work closely with LSBD/YHQ Global Response Centre/Solution/Third-party providers to solve customer’ hardware/software related issue
• To support endpoint security service
• Configure and troubleshooting of routers, switches and firewall
• Develop and implement virtual machine deployment
• Plan and implement Antivirus, Patch management, MS Active Directory, Backup/Recovery
• Develop and implement effective process for the analysis and definition of new Firewall Rules and implementation of the Firewall Security Controls.
• Review network Firewalls configuration to meet compliance standards
• Response to emergency call and service request from customers
• Perform 24 hours standby for Emergency Call (rotation basis)

Requirements:

• At least Degree in Engineering
• At least 8 years of experience with control system engineering such as DCS, SIS, SCADA, STARDOM or PLC engineering, PRM, Exa packages
• Good Servicing and Maintenance trouble shooting experience in DCS and Prosafe-RS system
• System Administration of those platforms running on modern OS like Windows, Linux
• Experience in Virtualisation technology (VMWare, Hyper-V, etc)
• Experience in IP/Ethernet networking and security controls (e.g. Router, VLAN, NMS, VPN, Firewall, Antivirus, Patch management, MS Active Directory, Backup/Recovery)

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Job Description

We are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event management

Job Responsibilities

support in coordinating and executing the assigned tasks as follows:

• Managing and servicing client organisations and stakeholders

• Membership Services and Support - Handling enquiries, requests and invitations, processing membership applications, coordinating membership renewal drive and maintain and update membership database.

• Board, Committee, Subcommittee and Annual General Meetings - coordinating and arranging meetings, preparing Notes of Meeting and follow up on action plans, follow up and collating of meeting attendance and quorum, preparing the meeting slides and meeting documents and preparing Minutes of Meeting and follow up actions.

• Events and Training Courses - plan, coordinate and manage events & training courses; liaising with venue partners, speakers, sponsors, organising committee, catering service; registration and payment; prepare event flyer and post-event & training courses reports

• Publications & Website - managing and posting on website and social media pages; handling of public relations (e.g. managing invitations, drafting of letters/responses/invitations); liaising and coordinating with external parties and producing, coordinating and circulation of newsletters.

• Financial - reconciliation of monthly financial statement with payment and events held and membership renewals, etc.

Job Requirements

• A diploma in any discipline with minimum 3 years of relevant experience, preferably in organising events and secretariat services in a professional / trade organisation

• Pro-active, self-motivated, conscientious, team player and able to work independently

• Good time management. Able to multi-task and deliver assigned tasks with quality and timeliness

• Meticulous and good project management skills. Able to follow through on implementation of plans.

• Good problem-solving skills and service-oriented mindset

• Excellent interpersonal and communication skills, both written and verbal

• Proficient in MS Office applications

• Possess good working knowledge of social media and website design and management

Join Our Whiskdom Team as a Service Crew Member!

Are you passionate about creating delightful moments for cafe-goers? Do you thrive in a dynamic environment where every day brings new opportunities? Look no further! Whiskdom, a cozy cafe nestled in Singapore’s east, is seeking enthusiastic Service Crew members to be part of our vibrant team.

Responsibilities:

• Customer Service Excellence:• Scoop ice cream, prepare desserts, coffee, and drinks with flair. Take orders, handle cashiering, and serve orders promptly.

• Ingredients Mastery:• Assist with daily ingredients preparations, ensuring freshness and quality.

• Cafe Ambiance:• Maintain the cafe’s cleanliness and contribute to its inviting atmosphere.

• Operational Support:• Ensure smooth cafe operations during opening and closing shifts.

• Team Collaboration:• Be a team player—assist other positions as needed.

Requirements:

• Adaptability:• Must be able to adapt quickly to new roles and responsibilities, including taking on additional duties without hesitation or questioning.

• Resilience:• Ability to work effectively under pressure, especially during busy hours.

• Work Schedule Flexibility:• Must be willing to work weekends and public holidays as part of the regular schedule.

• F&B Background:• Experience in food preparation and cooking is preferred.

• Work Schedule:• 5-day workweek, including weekends.

• Shifts:• Opening and closing shifts, totaling 44 hours per week.

• Compensation:• Competitive pay ranging from $2,300.00 to $3,000.00 per month (depending on experience).

Ready to be part of the Whiskdom family? Apply now and let your passion for hospitality shine! ☕

You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package. You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.

Requirements:

• Minimum GCE "N"/ "O" Level / NiTEC in any field
• Relevant experience in call centre / nursing is an added advantage
• Able to converse clearly and well
• Able to work 5 days work week with alternate Saturdays

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3865/

Job Highlights

l Attractive Salary Package

l Challenging and Exciting role

l Good career advancement

About Us
We are a Group of companies with a diverse range of business portfolios, looking for committed talents to fill in senior roles within the organization for its real estate business.

Manager, Property Management

Job Responsibilities

· Manage and maintain the properties own by the Group, ensuring that the properties are kept at its best condition.

· Responsible for the leasing of properties, ensuring 100% occupancy at all times within reasonable means.

· Follow all SOPs diligently and recommend improvements from time to time to achieve operational excellence.

· Assist to explore opportunities in real estate locally and overseas.

Job Requirements

· Minimum 5 years of working experience (non-related experiences also considered)

· Strong verbal and written communication skills.

· Able to negotiate well, meticulous on all paperwork and being responsive to all matters that requires attention.

· Hard working, committed to work and being able to work beyond working hours to resolve all matters that arises.

· Excellent follow up skills to ensure all tasks are completed timely and in accordance to plan.

· Able to work under fast-pace and stressful environment.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Job Responsibilities and Duties:

• Support management decision-making with in-depth analyses.
• Partner with other department leads in cross-functional teams to execute initiatives and projects.
• Prepare monthly management reports and presentations (including financial and business performance analysis).
• Manage the daily operations of the finance department.
• Oversee the monthly closing of accounts and ensure timely preparation and submission of financial reports to management.
• Prepare and submit annual statutory accounts in compliance with statutory requirements.
• Prepare relevant financial reports and presentations for Annual General Meetings.
• Prepare quarterly GST returns and annual corporate tax filings.
• Prepare annual budgets and forecasts.
• Liaise with external bankers, auditors, tax consultants and corporate secretarial service providers.
• Establish and ensure compliance with policies and internal controls.
• Assess current practices and processes, and make recommendations for corrections or improvements.
• Perform any other duties which may be assigned from time to time.

Skills and Qualifications:

• Degree in Accountancy, or its equivalent, with professional qualification (e.g. CPA, CA)
• More than 10 years of relevant finance and accounting experience
• Experience in managing a team of accounting personnel
• Excellent organisational and leadership skills
• Good problem-solving, analytical and presentation skills
• Team player with outstanding communication and interpersonal skills
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Knowledge of Xero accounting software and clinics/healthcare industry will be an advantage

Job Description & Requirements

Are you passionate about the bubbling world of Bubble Tea? Do you have a knack for leadership and a thirst for professional growth? Look no further because LiHO is seeking Management Trainees to embark on an exciting journey with us!

Responsibilities

1. Training and Development

● Facilitate training programs for MT, Store Managers, Store Supervisors, Floaters & re-training of staff within the assigned zone.

● Ensure consistency in the application of Standard Operating Procedures (SOPs) and brand guidelines across all outlets.

● Create SIC, Full Time & Floater training checklist, to re-check every 1 month and provide updates monthly.

2. Compliance Oversight

● Conduct regular audits of outlets (weekly) within the assigned zone to ensure adherence to brand standards, operational protocols, and customer service excellence (opening / closing / SA1 / SA2).

● Provide feedback and corrective actions to address non-compliance issues promptly.

● Ensure that staff handles cash according to standards (Correct payment methods selected, maintains precise cash registers, reports all discrepancies, drops cash bag into the safe box during closing)

● Monthly SIC & Full Time promotion training plan

● Inspection work, including outlet hygiene and staff grooming

● Responsible for opening and closing stores in accordance with the operational process, on-duty management and ensuring quality and food safety.

● Responsible for guiding, managing, and supervising how store employees promote sales, improve work quality and service attitude, and complete assessment for staff.

● To maintain the safety of the store, not to allow unauthorized visitors/non existing company staff into the outlet without HQ approval.

● Strictly not allowed to accept interviews in the workplace without permission/post any private & confidential details of the company / defame the company / sell company items or products privately or take away company items/products (including staff drinks)

3. Performance Enhancement

● Identify areas for performance improvement within outlets and propose plans for implementation in collaboration with the Operations Excellence Team.

● Drive continuous improvement in sales, operational efficiency, and customer satisfaction.

● Ensure smooth operation of outlet sales.

4. Operational Support

● Provide hands-on support during critical operational periods or for outlets facing challenges.

● Collaborate with Store-in-charge to optimize inventory management (First Expiry First Out practices, accurate & punctual monthly stocktake & wastage submission), employee scheduling, and overall outlet performance.

● Fixed schedule at certain outlets weekly (assigned zone)

● Motivate and push staff towards their sales and cup sold target

● Follow up / assist on marketing events, plans and trainings

● Follow up on food safety and outlet maintenance schedule

● Find outlets or staff with manpower control issues and customer feedback on quality, as well as come up with and execute training plans to improve.

5. Communication and Reporting

● Establish clear communication channels with Store-in-charge, Scheduler, Operations Excellence Team, and HR Business Partners.

● Provide comprehensive and timely reports on compliance, training effectiveness, and performance analysis within the assigned zone.

● Communicate with new full-time staff and assess the effectiveness of their OJT.

● Assist in inspecting the capabilities in various stations of outlet staff (worked 3 months and above) within the assigned zones (to achieve at least 90%)

6. Employee Engagement

● Foster a positive and collaborative work culture within the assigned zone.

● Conduct regular engagement sessions, address concerns, and contribute to a high level of employee morale.

● Be able to conduct training sessions independently

7. New Outlet Openings

● Play a key role in training teams for new outlet openings within the zone.

● Reserve and formulate training plans for potential SIC candidates within the assigned zone.

● Train new SIC to complete the basic training for new outlet openings, and supervise the store operation process to meet operating standards.

● New SIC training to complete

● Ensure a seamless transition and adherence to brand standards during the launch phase.

8. Outlet Closure / Handover process

● Manage the outlet closure process, ensuring a smooth transition and minimal wastage of perishable items.

● Train SICs to complete the basic training for permanent store closures and supervise the process, ensuring proper closing standards.

● Oversee the handover process during changes in Store-in-charge, ensuring a comprehensive and organized transition.

9. Staff Confirmation

● Complete staff confirmation on-site according to given guidelines/standards and complete by given deadlines within assigned zones

Requirements

● Proven experience in a multi-unit retail or food service management role.

● Strong training and facilitation skills.

● Exceptional organizational and problem-solving abilities.

● Excellent communication and interpersonal skills.

● Flexibility to travel between assigned outlets within the zone.

● Flexibility according to company’s arrangement/manpower needs - Weekends/Morning, Afternoon or Night Shift/Public Holidays (E.g. Christmas, Chinese New Year), and to do Store Opening & Closing (at least once a week – able to be flexible according to company arrangements)

● Passion for the bubble tea industry and a commitment to upholding high-quality standards.

● Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

● Ability to work alongside frontline staff, adhere to principles, and maintain a strong sense of responsibility with a positive and proactive attitude.

● Gain comprehensive knowledge of the company's food and beverage operations through rotational training.

● Drive sales and profitability across outlets.

● Develop expertise in restaurant operations, including manpower scheduling, administrative tasks, and inventory control.

● Oversee proper training for new employees and monitor their progress.

● Ensure compliance with outlets' operations, company policies, and safety regulations.

● Maintain high standards of cleanliness and hygiene as per NEA regulations and company policies.

● Prepare business reports and assist with ad-hoc duties.

● Regularly assess individual performance and collaborate with superiors for career progression.

Benefits:

● Competitive remuneration with salary commensurate with experience.

● Enjoy a refreshing Staff Drink on us!

● Annual leave to recharge and rejuvenate.

● Medical benefits for your well-being.

● Extensive training and career progression opportunities.

● Continuous support with training provided throughout your journey.

Join us at LiHO and become an integral part of a dynamic team dedicated to delivering the best Bubble Tea experience! Let’s brew success together!

When the restaurant manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.

Job Responsibilites

• Manage the overall delivery of the infrastructure project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Production planning, review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities
• Arrange coordination with LTA and QPS and meeting with subcontractors.
• Coordinate with headquarter and site team to obtain enough resources for the projects
• Organize a proper project management team & plan to carry out the construction works
• Submission of progress report to project manager, client and relevant personnel.
• Ensure compliance with all authorities' regulations, which include BCA, PG, PUB and NEA etc.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

• Holds a Recognised Degree in Civil Engineering or transportation engineering degree.
• Minimum ten (10) years of experience in construction industry
• At least seven (7) years of experience with main-contractor.
• Able to to lead work with counterparties overseas.
• Possess effective time-management skills to meet deadlines and planned deliverables.

Job Description & Requirements

• To lead, execute and manage daily operations to achieve daily / monthly targets.
• Building and maintaining relationships with guests.
• Attend and resolve guest feedbacks or complaints.
• Ensure duty roster is efficiently planned according to operations requirement and manpower budget.
• Keep track of sales performance by identifying and analyzing the sales numbers.
• Lead and motivate staff in achieving sales targets.
• Enforcement of hygiene regulations and upkeep of the restaurant cleanliness.
• Conduct regular training for staff.

Creative Manager

About the role

At SEVENTY2, we believe in creating immersive, unforgettable experiences. As our Creative Manager, you will be the visionary behind every event’s aesthetic and experiential design. You will be leading a talented team of creatives, setting the bar for innovation, and driving the artistic direction that aligns with SEVENTY2's mission to inspire and engage. This is a unique opportunity to shape high-profile events and create moments that captivate audiences.

Responsibilities

· Creative Vision & Strategy: Lead the creative direction for all events, ensuring that each project has a distinct and cohesive concept. You will define the visual storytelling elements that set SEVENTY2’s events apart, transforming client briefs into impactful designs that resonate.

· Cross-Functional Collaboration: Work closely with the events, design, and sales teams to ensure creative concepts align with strategic goals. Participate in brainstorming sessions and guide teams in translating brand messages into unforgettable event experiences. Foster a collaborative environment that encourages experimentation, while delivering high-caliber work that pushes creative boundaries.

· Project Management: Oversee all creative projects, from initial concept to execution, managing timelines, resources, and budgets effectively. Ensure that all deliverables are on-brand, meet quality standards, and are delivered on time.

· Client Engagement: Collaborate with clients to understand their brand, vision, and expectations. Present creative concepts and proposals confidently, adapting ideas as needed to align with client feedback and preferences.

· Trend Analysis & Innovation: Stay on top of industry trends, emerging technologies, and design innovations. Champion fresh ideas and bring them to life in ways that make a lasting impact on attendees and clients alike.

We are seeking an experienced office manager in an architectural firm, responsible for the daily operations of the office, ensuring that it runs smoothly, efficiently, and effectively.

Key Responsibilities:

1. Office Administration & Operations

• Assist in all aspects of administrative duties such as data entry, and preparation of documents and letters (e.g. fee proposals, tender documents, form filling, membership renewals, and others).
• Oversee day-to-day operations, including attending to incoming calls, walk-in clients, and visitors.
• Managing office supplies, equipment, and maintenance.
• Coordinating with employees, management, and external parties.
• Resolving administrative issues, conflicts, and concerns.
• Implementing process improvements, increasing productivity and efficiency.

2. Human Resources Support

• Assist with onboarding new employees and maintaining employee records.
• Coordinate employee training and leave application.
• Assist with any employee relations and inquiries.

Job Requirements:

1. Strong Communication: Verbal and written communication skills.

2. Leadership: Ability to motivate and guide staff.

3. Organizational: Excellent planning, coordination, and time management skills.

4. Problem-Solving: Analytical and creative problem-solving skills.

5. Adaptability: Ability to adapt to changing priorities and deadlines.

6. Technical: Proficiency in office software, such as Microsoft Office.

Singaporean or PR only

Education and Experience:

1. Education: Bachelor's degree in Business Administration, Management, or related field preferred

2. Experience: 2-5 years of experience in a similar role is preferred, such as Office Manager, Administrative Assistant, or in a related field.

Job Descriptions:

• Works closely with the Retail Director, Commercial Team, HRBP and
• Operation Team
• Recruiting, training, supervising and appraising staff
• Monitoring inventory levels
• Managing budgets
• Dealing with customer queries and complaints
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so

Drive Sales

• Lead by example in customer service, greet customer and give
• assistance and make sure standards are followed to reflect a strong
• image for our brands and company.
• Reviews and analyses sales figures to identify opportunities to develop
• and drive sales performance at department and BU level.
• Challenges the team to improve performance compared to business and shape of chain using relevant retail metrics.
• Engages with relevant department colleagues to enlist support for local
• opportunities that deliver sales growth for the store.
• Analyses and demonstrates an understanding of the competition and
• identifies opportunities to exploit at store level.
• Demonstrates an understanding of the customer and challenges their
• team to drive conversion, average basket, UPT and maximize sales.
• Scheduling and daily planning for store cover, based on sales
• trend/week and hours/day.

Commercial & Visual

• Delivers stores standards and implements events with impact and
• commercial focus.
• Challenges direct reports on presentation of product and ensures
• business policies and seasonal launches are delivered in line with the
• brand principal guidelines.
• Ensures VM elements highlight the merchandise throughout the store
• to create customer awareness of our different lines.
• Consistently seeks to benchmark own standards with peer stores and
• competitors and looks for ways to create an aspirational shopping
• environment for the customer keeping in line with brand principals.

Stock Management

• Ensure following SOP in all matters related to stock management like,
• shipment receiving, cycle count, transfer between stores, devo returns,
• damaged items and withdrawals from shop floor emails, etc… and to
• communicate with concerned department.
• Ensure proper cover for OPS team for better replenishment of best
• sellers on shop floor, as well communicating with Commercial and
• Merchandiser to ensure receiving of best sellers regularly.
• Regularly reviews top and bottom selling lines with direct reports to ensure store is carrying correct options to maximize sales. · Regularly reviews stock management process and stockholding areas with direct reports and operations team to identify areas of risk and initiate action.

Service Standards

• Actively demonstrates and role models service
• Doing the right thing generating excitement and commitment to service Respond to customer complaints considering that satisfying customer is a top priority.
• Listens to and actively seeks feedback from customers on service standards in their store uses the information to drive improvement
• Drives the internal assessment process for ensuring service standards are driven on a daily basis and walk and talk service at every opportunity
• Ensures that service training is an integral part of training from induction through to existing staff to ensure all employees are trained to the highest standards and are clear on the customer and business expectations.

Service Measurements

• Analyses Mystery Shop report to identify areas for improvement and implements an action plan.
• Demonstrates an understanding of store themes at BU level and challenges direct reports to drive improvement
• Regularly recognizing excellent service in store on a regular basis supported by clear communication standards

Compliance

• Ensures that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained
• Ensures employees are knowledgeable and always updated on SOPs
• Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered.

Health & Safety

• Delivers a safe and legally complaint store trading environment for customers and employees by ensuring that there is a weekly review with the Health and Safety officer to identify risks and drive an action plan
• Works to ensure any store maintenance issues are reported correctly and resolved quickly to the company standard required, escalating as appropriate
• Cleaning contractors are regularly reviewed to ensure they are delivering to brand cleaning specifications and escalate risks
• Duty Management · Ensures that all the section managers are trained and able to carry out the duty manager role/ key holder role and manage major incidents competently

Loss & Prevention

Ensure that all cashiers understand and adhere to the cash management procedures

Possess high integrity and adheres to cash and security procedures with all security log forms populated truthfully

Carry out routine checks on stockroom and shop floor and look for loose alarms

Check TGT after every stock take and take note of the items that might be due to theft. Deploy staffs on those zone areas and take precaution on those items

Be vigilant and look out for shoplifters or anything that is out of the norm

People Policies and Process

• Implements company policies and processes for managing absence, leave, addressing disciplinary issues and support the management team
• Demonstrates an understanding of the HR policies to drive improvement in employee’s behavior & outcome
• Working with HRBP to develop a robust succession plan at all levels within the store that supports the regional succession plan
• Focus on recruitment as strategic process to bring in candidates with right attitude, partner with recruitment team to have a pipeline of candidates to maintain FTE levels

Job Requirements:

Graduate Degree

Minimum experience and knowledge:

· Retail experience

· +8 years of relevant experience

Job-Specific/Technical Skills required to complete the tasks:

· Motivated and can work towards set targets and KPI's

· Experience with and passion for fashion brands

· Commercial Acumen

· Strong leadership and customer management abilities

· Excellent communication and interpersonal skills

Advertisement and Recruitment:

• Post job advertisements across platforms such as FastJob, Facebook, Telegram, and WhatsApp Channels.
• Address staff inquiries regarding age requirements, grooming standards, payment rates, and other relevant matters.
• Conduct staff briefings on guidelines and expectations.
• Oversee registration processes and manage daily recruitment tasks.
• Facilitate job bookings and handle job cancellations.
• Prepare and distribute payment vouchers; manage staff payouts.
• Stay updated on recruitment trends and gather staff feedback for continuous improvement.
• Build and maintain positive relationships with staff.

Client and Staff Coordination:

• Review and respond to clients’ staffing requests promptly.
• Input and verify staff requisitions for accurate scheduling.
• Collaborate with the team to fulfill staffing requirements.
• Provide on-site support, including grooming kits and issue resolution.
• Maintain strong client relationships and ensure satisfaction.
• Collect and process client timesheets accurately.
• Analyze competitor and client information to provide industry insights.
• Share industry insights with the team to inform strategies.
• Ensure smooth staffing operations through effective collaboration.

Requirements:

• Diploma in Human Resources, Business Administration, or a related field.
• Proven experience in full-cycle recruitment and client coordination.
• Strong interpersonal and communication skills.
• Proficiency in using recruitment platforms and social media channels.
• Excellent organizational and multitasking abilities.
• Ability to analyze data and provide actionable insights.
• Knowledge of employment laws and regulations.
• Ability to work collaboratively in a team environment.

PRINCIPAL ACCOUNTABILITIES

Procurement Manager is responsible in overseeing and managing sourcing capabilities and procurement operation. He/she is responsible for strategy and negotiating with vendors in terms of price, delivery and service while ensuring highest commitment to the company by satisfying the customer needs with quality work and efficiency by improving the processes, build effective team and manage ambiguity.

JOB RESPONSIBILITIES

1. Source and procure items required.
2. Work and coordinate closely with customers, vendors, PM, QS and other related functions in sourcing/procuring required items
3. Able to read simple technical drawings and explain to the team.
4. Do competitive Bidding when required for new purchases to ensure cost competitiveness without sacrificing quality
5. Maintain and monitor quotation status progress and ship the Sales orders according to the required dates
6. Arrange and coordinate closely the shipment request with the Logistic team/appointed forwarders
7. Build and establish rapport with Suppliers for service & quality improvement
8. Conduct supplier review, develop strategy for improvement, initiate business and organizational partnerships
9. Attend, liaise and close any quality related issues with the vendors and site.
10. Issue Non-conformance report (NCR) for quality related issues and ensure a necessary Corrective Action (CA) is provided for quality control.
11. Demonstrate leadership and provide training/coaching to Procurement executive to ensure individual's empowerment are achieved
12. Create standard work process related to job function to ensure sustainability and efficiency. Able to determine low hanging fruits improvement for immediate implementation.
13. Develop others through coaching, feedback, exposure, and stretch assignments. Appoint and check buyer’s load efficiently.
14. Conduct Employee performance review and feedback
15. Other ad-hoc jobs related to sourcing & procurement.
16. Ensure KPI target is achieved.
17. Ensures 5S is implemented in the work area.
18. Adheres company’s guidelines with regards to Safety and Quality.
19. Complies to Company Code of Business Conduct.

REQUIRED COMPETENCIES

1. Ensures Accountability – holding self and others accountable to meet commitments
2. Customer focus – Building strong customer relationships and delivering customer-centric solutions.
3. Resourcefulness – securing and deploying resources effectively and efficiently. To produce results by making the best use of the limited resources available.
4. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms of less NCR, increase sales growth, good customer satisfaction ratings, new product launched.
5. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.
6. Build Effective team – forms competent team by establishing common objectives and shared mindset.
7. Technical Knowledge – able to interpret/understand the concept, principles and standard apply on the drawing details.

QUALIFICATION GUIDE

1. Education : Minimum bachelor’s degree in supply chain or engineering related cours
2. Experience : Minimum 7 years of proven and Solid years of work experience in the same field and similar industries