About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

The core responsibilities of Operations Manager in Singapore include leading initiatives to enable new businesses & optimize platform, and working closely with Trading Groups as well as with wider Core Infrastructure teams to contribute to the continued growth and success of the business in the region. The role involves managing operational risk, pnl, and valuation processes as well as the daily trade lifecycle of trading activities of all portfolio managers trading Equities, Fixed Income, FX and Commodities products across APAC region. The candidate will work closely with key stakeholders and senior management across departments in the region and globally, and also with external counterparties to enable business and improve processes on ongoing basis.

Candidate should be able to work in a fast-paced environment and one that is continually changing. The successful candidate will be a self-starter with strong organizational and communication skills.

Principal Responsibilities

• Provide daily coverage and be primary contact for portfolio managers and trading groups locally on the ground, ensuring accurate trade capture, monitoring intraday pricing activities across all asset classes and resolving any issues that relates to pnl, position, technology, risk and security related issues
• Analyze processes to enhance operational efficiency & controls, and participate in ad-hoc projects; work with internal stakeholders including global Ops/IT and wider Core Infrastructure teams to implement new systems and workflow, with particular focus to pnl and valuation matters
• Full Product Coverage: Futures, Options, FX, Bonds, IRS, Cash Equities, Equity Swaps, Convertible Bonds and other OTC Derivatives
• Run ongoing analytics to identify trends and gaps, devise formal governance over recurring issues and provide necessary analysis and evaluation for Ops Management
• Liaise with brokers, external counterparties and vendors on ongoing basis to resolve issues and improve procedures

Qualifications/Skills Required

• Bachelor’s Degree
• Min 10 years of relevant operational and/or valuations experience in financial services
• Strong knowledge of full product life cycle, ideally across multiple products; at a minimum must have strong/detailed knowledge of at least two products: equities, futures, FX, bonds, interest rates derivatives, credit derivatives.
• Good working knowledge and experience in running pnl calculations and processes, with emphasis on pricing and valuations
• Ability to drive and lead process change; able to prioritize in a fast moving, high pressure, constantly changing environment
• Strong interpersonal and communication skills; ability to work collaboratively with wider teams internally across regions as well as with external counterparties and providers
• Quick learner, highly analytical and strategic thinker; understands financial products and has the ability to grasp new concepts around products and processes quickly
• Self-starter, solid organizational skills, ability to multi-task effectively and work independently
• Detail-oriented; demonstrable thoroughness and strong ownership of work
• Knowledge in SQL, Macros/VBA or relevant coding languages to perform analytics and build tactical solutions a strong plus

About us

A member of Crowe Global, a top-10 accounting network, Crowe Singapore is an award-winning firm that leverages its core strengths in audit, tax and accounting to provide a full suite of professional services, serving the needs of start-ups, small and medium enterprises, public-listed entities, multinational corporations and financial institutions.

Job Description:

• Review Singapore corporate and individual income tax returns and computations and other tax-related statutory filings;
• Assist clients to manage tax controversies such as responding to tax authority’s queries;
• Leading a team in meeting all corporate, individual tax compliance and other tax-related statutory filing deadlines;
• Develop tax solutions and provide effective tax compliance and advisory services to clients;
• Participate in domestic and international tax consulting projects and follow up on all tax related matters through implementation; and
• Provide coaching and training to junior tax staff.

Requirements:

• Possess at least a Bachelor’s Degree in relevant discipline - Accounting, Tax or Business or ACCA;
• Minimum 6 years of experience in corporate and individual tax advisory and compliance, preferably with an international accounting firm;
• At least an Accredited Tax Practitioner (Income Tax) with the Singapore Chartered Tax Professionals is preferred;

Interested candidates, please send in your detailed resume and transcripts, indicating reason(s) for leaving past and current employment, last drawn and expected salary and your availability to:

Human Resource Department
Crowe Horwath First Trust

[email protected]

Responsibilities:

• Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.
• Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.
• Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.
• Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.
• Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.
• Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.
• Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.
• Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.
• Strong understanding of user-centered design principles and the ability to translate user needs into product features.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.
• Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
• Proficiency in using product management tools and software.
• Leadership qualities and the ability to motivate and inspire cross-functional teams.

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

We are pleased to have a vacancy for the position of Project Manager;

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements;

• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in LTA works building MRT tracks.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.
• Must be able to read drawings.

Suitable candidates will have the opportunity to work in island-wide projects.

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

Job Responsibilities:

• Maintain and strengthen relationships with existing mining companies and suppliers across various categories.
• Oversee procurement of imported Iron Ore and other related commodities.
• Identify and explore new business opportunities within the iron ore sector.
• Collect and analyze market data on Iron Ore to inform business decisions.
• Develop and execute effective sourcing strategies to expand the supplier base for Iron Ore.
• Collaborate with the Iron Ore sales and marketing teams to gather market intelligence, providing insights to the research team for trading strategy development.
• Negotiate contracts with clients, ensuring favorable terms for both parties.
• Coordinate with sales and freight teams to ensure smooth operations.
• Perform any other ad-hoc tasks as assigned by management.

Job Requirements:

• Bachelor’s degree or higher, preferably in international trade, business, or a related field.
• At least 3 years of experience in trade operations, particularly in the import and export of commodities. Overseas work experience is an advantage.
• Familiarity with Iron Ore procurement, sales, and logistics is a plus.
• Strong communication, negotiation, and interpersonal skills.
• Proactive, responsible, and able to work well in a team environment.
• Proven experience in commodity procurement.
• Able to work under pressure with a positive, flexible attitude.
• Honest, with a strong ethical approach to work.
• Excellent communication skill.

· Independent and highly organized Project Designer with minimum 3 years of experience in Luxury Residential, Hospitality and F&B Interior design.

· Work closely and reports to Project Director. Able to follow through projects from start to completion.

· Minimum 3 years of experience in project and site coordination.

· To work closely with the team, as well as with other consultants (architect, engineer, lighting designer) and client.

· Strong in technical details, able to check through shop drawings.

· Able to plan internal work schedule as well as project schedule.

· A good team player, communicator, self-motivated and meticulous in details.

· Bilingual (Good command of English and Mandarin is a essential, to handle enquiry from Chinese speaking client and supplier from China).

· Proficient in Autocad, Photoshop & MS office

· Enjoy travelling for work (In Asia)

· Available in short notice.

· Singaporean / PR are welcome.

About the role

· The Operations Manager directs, plans, organizes and controls all activities of the manufacturing operations (production and production support) in order to meet short, medium and long term production goals.

· The Operations Manager sets and monitor performance of the Plant against balanced scorecard set targets, following all the standards in areas such as people, safety, food safety, quality, manufacturing efficiency, and productivity.

· They ensure and nurture a culture of “Safety, Food safety First and Quality always” mindset across their department, in line with the Barry Callebaut Go4Zero objective (0 accidents, 0 defects, 0 delays, 0 impact). She/he/they have the responsibility to act and speak up when deviations cannot be solved locally (example: supplier quality)

· She/he/they ensures compliance with all relevant regulations on a country, local or global level, and constantly seek improvements through lean principles and people capabilities development towards achieving best in class performance.

Key responsibilities include

Operations Manager focus is to ensure that production targets are met, and the facility operates efficiently, safely, and in compliance with all relevant regulations. He/she/they take responsibility to:

· Ensure the safety of all employees, be familiar with and implement all relevant regulations related to safety, food safety, and environmental protection and always ensure compliance - Monitoring and improving safety, food safety and environmental performance.

· Work with the QA department to implement, execute and maintain the quality management system.

· Lead, direct, and control the day-to-day operational activities of the factory to achieve the quality, operational and financial objectives on short and medium-term in line with the overall master plan.

· Hire and develop people: providing learning, growth, building culture and a strong cross functional collaborative approach.

· Be a leadership role model living Barry Callebaut values and practicing servant leadership

· Support the definition and execution of the budget; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.

· Identify and implement process improvements, lean manufacturing initiatives, and new technologies to increase efficiency and reduce waste.

· Manage the infrastructure and assets of the operations areas and ensure the factory remains under hygienic conditions

· Maintenance and equipment management: Overseeing the maintenance and repair of equipment and machinery to minimize downtime and ensure smooth production processes.

About you

· Bachelor or Master Degree in Engineering or similar Technical field

· Minimum local language fluency plus English (advanced)

· Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc

· Strong technical background supporting continuous improvement work environment

· Proven business and people management skills

· Experience in Leading operational teams and Unions/Works Council context

· Detailed knowledge of plant and manufacturing functional disciplines

· Change Manager seeking Continuous improvement through lean principles and people capabilities development

· Strong interpersonal and communication skills

· Knowledge of latest quality and safety laws / regulations

· Can prove strong focus on procedures (standardizing)

· Good problem-solving abilities

· Acts as a servant Leader

· Excellent communication (written and verbal) skills both upward and downward

· Works well under pressure, enabling his/her team to thrive under all circumstances

· Strong attention to detail

· Strong analytical and problem-solving capabilities

· Comfortable with managing positive change

· Self-starter and results driven mind set and discipline to sustain results

· Multitasking and time-management skills

· Change Manager seeking continuous improvement through people capability development

About the company:

I am excited to be representing a renowned company specializing in the development and execution of high-quality trade fairs and industry events.

The team is seeking a enthusiastic sales manager to be responsible for maximizing revenue through both existing and new customer relationships, ensuring customer satisfaction and long-term growth.

Key responsibilities:

• Manage assigned key accounts, cultivating strong relationships with stakeholders through a consultative approach.
• Achieve and exceed revenue targets for both shows and personal goals by identifying and developing new sales opportunities into long-term relationships.
• Conduct thorough market research.
• Work closely with internal teams and attend events to ensure client satisfaction, address concerns, and contribute to show features and special projects.

Requirements:

• 3 to 5 years of experience in B2B sponsorship and exhibition sales.
• Experience in contract management, proposal writing, and CRM usage.
• Ability to cross-sell and upsell opportunities, identify new business leads, and cultivate strong client relationships.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

Roles & Responsibilities

We are seeking qualified and self-motivated professionals to join in our assurance practice, serving clients internationally across different industries.

Job Highlights

· Friendly and caring colleagues and managers

· Proximity to MRT stations

· Good starting salary with annual increment and bonus

· Good benefits and working environment

· Good career progression

· 5 days work week

· Friendly culture, understanding management, open concept office

· Opportunities for quality learning and experience

· Offers challenging career and great career opportunities ahead

· Opportunities to travel overseas for work after traveling restrictions are relaxed

Responsibilities

· Lead and manage on-site fieldwork to ensure a smooth audit process.

· Review and assess risks, document and evaluate key controls, map out process flows, and identify significant issues.

· Demonstrate expertise in relevant reporting frameworks and related financial reporting matters.

· Participate in providing on-the-job training by sharing experience and knowledge.

· Maintain the highest professional and service standards.

Requirements

· A degree in Accountancy or equivalent professional qualification in Accountancy

· Minimum 6 years of external audit experience

· Good command of the English language

· Team leader and a people developer· Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude

· Proactive in problem-solving and client management

Interested candidates are invited to apply online

Only shortlisted candidates will be notified. Thank you for applying.

Job Description:

Position Overview:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring smooth service, managing staff, and maintaining high standards of customer satisfaction.

Key Responsibilities:

Operations Management:
--Oversee the daily operations of the restaurant, including front-of-house and back-of-house activities.
--Ensure the restaurant operates efficiently, maintaining the highest standards of food quality, service, and cleanliness.
--Monitor inventory levels, order supplies, and manage stock to prevent shortages and minimize waste.
--Develop and enforce operational procedures and ensure compliance with health and safety regulations.

Staff Management:
--Recruit, train, and supervise restaurant staff, including servers, cooks, and cleaning personnel.
--Assign duties and responsibilities to staff based on their strengths and experience.
--Conduct regular performance evaluations and provide feedback to team members.
--Schedule shifts and manage labor costs effectively.
--Promote a positive work environment and encourage teamwork.

Customer Service:
--Ensure guests receive exceptional service and a memorable dining experience.
--Address and resolve customer complaints and concerns in a professional and timely manner.
--Implement strategies to increase guest satisfaction and loyalty.

Financial Management:
--Manage the restaurant's budget and monitor expenses to ensure profitability.
--Analyze financial reports, track sales trends, and make adjustments as needed.
--Implement pricing strategies and manage promotional activities to maximize revenue.
--Oversee cash handling procedures and ensure accuracy in financial transactions.

Marketing and Promotion:
--Collaborate with marketing teams to promote the restaurant and attract new customers.
--Develop and execute local marketing campaigns, special events, and promotions.
--Maintain a presence on social media and review platforms to engage with guests and manage the restaurant's reputation.

Compliance and Safety:
--Ensure the restaurant complies with all relevant regulations, including health, safety, and licensing laws.
--Conduct regular inspections to ensure a safe and clean environment for both guests and staff.
--Implement and enforce proper sanitation and food safety practices.

Requirements:

experienced required

Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 7 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Job Description

About us:

We are part of a large trading house with headquarters in India trading into dry bulk commodities like iron ore fines, coal and food grains, we are presently looking for suitable candidates to strengthen our accounts team.

Responsibilities

Banking

• Provide monthly bank reconciliations including forex reinstatement
• Check bank charges and interests
• Correspondence and coordination with banks for accounts maintenance, new accounts, account closures and KYC changes etc.

Monthly Accounts

• Ensure revenue recognition, cost relevance, accruals and provisions etc.
• Should be hand on to prepare monthly reports incl. Trial Balance, Profit and Loss a/c, Balance Sheet, Segment wise accounts, Income Tax and Withholding tax, Investment, Debtors and Creditors Ageing, adjustment of forex gain/loss.
• Preparation of fixed asset and depreciation statement.
• Upkeep robust accounting software and optimize Chart of Accounts, Cost Centers & Cost Categories etc.
• Regular account ledger scrutiny, flag non-moving balances, receivable & payable management, cross matching revenue and balance sheet items.
• Prepare and maintain various dashboard reports relating to receivables, payables, cash flow plan, compliance calendar, actual and projected financial performance etc.

Audit

• Closing entries and preparation of audit schedules and detailed working papers with mapping.
• Work closely with auditors and ensure timely and smooth audit
• Maintain complete audit working files for each financial year
• Review final draft financial statements as per accounts and applicable accounting and financial reporting standards

Secretarial / Tax / Transfer Pricing Compliance

• Ensure timely filing of Form ECI, Form C, IR8A, IR21, CPF, etc. and payment of tax
• Transfer pricing table preparation, hands-on support and coordination with Consultants for report issuance and timely assistance to related parties for docs and information required by them from time to time.
• Maintain registers and record for shares, registered address, directors, board and general meetings including minutes and ensure timely filing of annual return and XBRL

Others

• Willingness to assist in trade / operation, HR and admin matters on need basis
• Ensure maintenance of auditable documentation for current and past periods as required under tax and company law.

Personal abilities:

• Team player, flexible and enjoy the administrative challenges of supporting a small office of diverse functions.
• Ensure successful execution of tasks assigned in a timely manner and presentation skill.
• Fast-learner, self-motivated, tech savvy and result-oriented.
• A go-getter with positive mind and solution-driven approach
• Ability to work under pressure, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.
• Good written and verbal communication skills, systematic approach, attention to detail, are equally important.

Education, training, and experience:

• Prefer CA/CPA or similar higher degree in accounting and finance
• Minimum 5 years experience in accounting and MIS related roles.
• Prior experience in a Commodity trading or Ship chartering Company is a plus.
• Very good accounting knowledge and commercial acumen.
• Very good knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
• Experience in TALLY accounting software is an added advantage.

Other info:

Salary is negotiable based on knowledge and experience.

Group website : www.bagadiyabros.com

If interested, please send email to [email protected]

• Develop and implement operational strategies aligned with the organization's goals and objectives.
• Collaborate with senior management to define operational KPIs and targets.
• Identify opportunities for process improvement and cost optimization.
• Allocate resources effectively to meet operational needs, including personnel, equipment, and materials.
• Optimize resource utilization to maximize efficiency and minimize waste.
• Forecast resource requirements based on business demand and growth projections.
• Analyze existing processes and workflows to identify inefficiencies and bottlenecks.
• Implement process improvement initiatives to streamline operations and enhance productivity.
• Monitor process performance and KPIs to ensure continuous improvement.
• Recruit, train, and mentor operational staff to build a skilled and motivated team.
• Delegate responsibilities and tasks to team members, ensuring alignment with operational objectives.
• Provide coaching and performance feedback to support professional development and growth.
• Develop and manage the operational budget, forecasting expenses and allocating resources effectively.
• Identify cost-saving opportunities and implement cost-control measures to optimize operational spending.
• Monitor financial performance against budgetary targets and report variances to senior management.

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, weʼre not only helping small business, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As a Product Manager you will be responsible for driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics. You will be comfortable working autonomously where appropriate, with the support of your product leadership team.

What youʼll do

● Actively network across Xero to understand how products fit into Xero's strategy, objectives and future

● Work directly with the customer to conduct research, collect insights or validate understanding, getting support from the broader product function as required.

● Use customer data and insights particularly in assessing value and viability risks, to inform product roadmap and planning

● Define the scope of the customer problem and frame possible solutions to test, validate and refine with the support from relevant team members

● Build strong relationships with the broader product function’s teams, collaborating effectively with your internal stakeholders

● Participate in developing a strategy for the product line, including securing funding, resourcing

● Taking an active role in the annual and quarterly OKR process, with support from product leadership

● Take responsibility for managing risks (in line with Xero Risk Management Standard) arising from non-functional concerns including security, privacy, regulatory change and compliance, accuracy, responsible data use and availability: consulting with stakeholders and leading trade-off decisions

● Develop product roadmaps to execute on the product strategy, and can manage a product to its roadmap

● Take responsibility for establishing team delivery cadence and rituals, and facilitating these as required

● Develop an effective release strategy, with the support from relevant team members

● Work collaboratively with the product function to ensure an effective launch

● Monitor the overall commercial & customer results of the product line, working with other product team members to support as required

● Monitor and analyse the ongoing performance of a product

● Determine where improvements to the existing product can be made or scheduled

● Provide support between stages of product development to ensure continuity and cohesiveness, and alignment of product to strategy and roadmap

● Manage a product across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product

● Work as a tie-breaking decision-maker, ensuring where the product team cannot get to consensus, the product manager will weigh up all inputs and make the decision

● Support recruitment of new Xero's as required, ensuring team members are high quality, fit Xero's culture, and are on-boarded effectively

Success looks like

● Your work is contributing to team OKRs

● You are responsible for the establishment of OKRs for your product

● You understand our customers and their problems

● Your roadmap is being executed according to plan and you are focused on the most important initiatives

● All individuals working on and around your product understand what’s being built, why it’s being built and when it needs to be delivered

● You have strong relationships with your stakeholders who are engaged and have a thorough understanding of your vision, strategy and roadmap

● You have clearly defined product success for your team, with key customer and commercial metrics articulated and constantly measured

● You demonstrate and amplify Xero’s Values

What youʼll bring with you

Critical competencies

● Love customer problems:

○ Plans, runs, documents and synthesises user research initiatives using standard frameworks to deliver impactful insights for Xero

○ Uses multiple techniques to interrogate customer evidence to accurately identify and define problems customers care about

○ Develops and justifies well thought through MVP/MLP solutions to solve customer problems

○ Designs and executes experiments to validate solution options with quantitative and qualitative evidence

● Look to the future:

○ Clearly articulates the product’s value, functionality, and competitive industry trends, to act as a trusted source of information for the product/domain

○ Develops a product strategy and roadmap in line with Xero’s strategy to guide product decision-making and long-term goals

○ Generates new ideas to drive more innovative and creative products

● Work the Xero way:

○ Effectively groups and prioritises stories, bugs and chores, managing both team capacity and release timeframes

○ Effectively applies and advocates for Xero’s PM ways of working to improve team operations

○ Effectively manages releases, including developing accompanying assets, to deliver incremental value to the customer

● Demonstrate commercial acumen:

○ Accurately sizes market / segments by number of customers and financial value, relative to acquisition and pricing assumptions

○ Defines a product’s success criteria to align stakeholders to a shared idea of product success

○ Makes evidence-based decisions based on analysis of commercial, customer and product requirements to guide team progress

● Do it together:

○ Facilitates meetings with predefined structures or scripts (e.g., stand ups, IPM’s, and retro’s) leading to clear actions for a team to progress with

○ Communicates effectively as a product evangelist across the entire product lifecycle foster alignment and buy-in to the product vision

○ Actively collaborates with other functions to drive successful collaboration on products and outcomes

● Explore the data:

○ Conducts objective, rigorous and accurate analysis, making logical and defensible inferences where data is incomplete

○ Communicates complex data and insights with impact across both junior and senior stakeholders

○ Integrates data from multiple systems, sources, and people to deliver new insights to the team

Experience

● Experience with agile processes in a software development environment

● Demonstrated experience collaborating with diverse stakeholder groups to realise customer / commercial outcomes

● Experience defining product roadmaps and long term planning

● Ability to influence outcomes in a variety of contexts

● Experience with accounting software desired but not a must

● Understanding of the SaaS / Fintech / Accounting industry and / or adjacent sectors relevant to Xero

● Demonstrated experience in managing and leading a cross-functional team to deliver customer / business outcomes

EA licence 15C7529

EA Personnel R1985185

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

Job Description

• Plan and coordinate the development of the business cases, ensuring that projects are executed to meet identified business needs and outcome, within agreed parameters of cost, duration and quality.
• Handle and timely execute the procurement of digital systems.
• Assess and apply the appropriate project management methodologies, such as Agile practices, to ensure project success.
• Identify potential project risks and the implications to the organisation and recommend mitigating measures.
• Actively engage and motivate various key partners to deliver and effect positive change in our digital products.
• Have managed complex and large-scale implementation/execution of project.
• Strong vendor management and interpersonal ability.
• Strong analytical, conceptualisation and problem-solving skills.
• An adaptable and enterprising personality, with willingness to pick new knowledge and take thoughtful risks.
• Be motivated by innovation to achieve tangible business outcomes.
• Strong presentation skills, both written and verbal, to positively influence key partners.
• Strong risk management and proactive planning.
• Experience in local public sector technical implementations/support project is an added advantage
• Experience in large scale Singapore public sector projects engagement
• Exposure on GCC, GCC+, GDC and cloud implementations, migration to any of these service providers.
• Good Stakeholder management, conflict management

Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 10 years of relevant working experience as a Project Manager in at least 5 full project development life cycles, with at least one using Agile methodology.
• Project Management-related certifications such as CITPM, COMIT or PMP/PRINCE2.
• Agile-related certification such as Certified Scrum Master.

Serve as the property Manager on Duty and oversees all Front Desk Operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Handles service issues and emergency situations.

Assist Front Desk associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharers, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in lightspeed system and identify designated requirements and requests. Contact appropriate individual or department (e.g., Concierge, Housekeeping, Food & Beverage) as necessary to resolve guest call, request, or problem. Be knowledgeable about the Marriott Bonvoy Loyalty program and provide guidance to fellow associates. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting Standard Operation Procedures.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching associates; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

Responsibilities:

· Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.

· Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.

· Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.

· Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.

· Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.

· Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.

· Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.

· Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.

· Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

· Bachelor's degree in a relevant field; MBA or advanced degree is a plus.

· Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.

· Strong understanding of user-centered design principles and the ability to translate user needs into product features.

· Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

· Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

· Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.

· Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.

· Proficiency in using product management tools and software.

· Leadership qualities and the ability to motivate and inspire cross-functional teams.