Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Highlights:

• Contract Duration: 12 months (Start in Feb 2025)
• Salary range: $2700 - $3300 (per month)
• Working location: Outram Park
• Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• A Levels, Diploma, or Degree
• 1 year of relevant admin and customer service experience.
• Proficient in MS Office.

Description:

• Draft letters and submissions, court orders, and reports.
• Update databases, collate statistics, and data entry duties.
• Arrange for appointments scheduling.
• Manage enquiries and complaints from members of the public.
• Review checklists.
• Other duties assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Benefits:

• Comprehensive exposure to air freight operations and export logistics.
• Opportunity to gain or enhance skills in the air freight industry.
• Supportive team environment with learning opportunities.
• Overtime pay for extended working hours.
• 14 days of annual leave upon confirmation.

Job Description:

We are seeking dedicated and detail-oriented individuals to join our Air Export Customer Service team. The role involves coordinating with clients, handling bookings, and managing export documentation in a fast-paced logistics environment.

Roles & Responsibilities:

• Provide support to assigned customers and overseas agents for sales quotations, RFIs, RFQs, and inquiries related to air exports.
• Arrange air export bookings with airlines or co-loader agents.
• Handle billing processes, verify invoices, and manage rate disputes.
• Coordinate shipment arrangements with customers, sales teams, overseas agents, and operations teams.
• Assist with data entry, document preparation, and other administrative tasks as required.
• Perform any additional job duties as assigned.

Requirements:

• Minimum GCE O-Level qualification.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Excellent communication and teamwork skills.
• Self-motivated, willing to learn, and adaptable to a dynamic environment.
• Prior experience in the air freight industry is advantageous but not mandatory.
• Willingness to work overtime when required.

Additional Information:

• Location: No. 9 Airlines Road, Cargo Agents Building 'D,' Changi Airfreight Centre, Singapore 819827.
• Working Days/Hours:Monday to Friday: 9:00 AM – 6:00 PM
  Saturday: 9:00 AM – 1:00 PM (Alternate Saturdays off upon confirmation).

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Job Summary

We are looking for a self-starter individual who will join our client as a Customer Solutions Manager to grow the innovative trusted and secured data exchange highway technology in Singapore.

Mandatory Skill-set

• Degree in Information Technology, Business, Engineering;
• At least 5 years of experience in business development, account management, partner management or presales experience in Technology;
• At least 3 years in customer facing role to resolve business problems through technology solutions;
• Strategic thinking, ability to forge strong relationships with key industry stakeholders / value chain partners;
• Experience in new market development, managing industry, venture capitalists, and go to market strategies in new technology deployment;
• Strong multitasking abilities, quick adaptability to develop executable plans in bringing projects from conception to launch, driving implementation to success;
• Good understanding in forefront technologies like Artificial Intelligence, Robotics, Data Analytics, Cybersecurity, IoT;
• Excellent presentation, communication, interpersonal and negotiation skills;
• Self-driven, resourceful and result oriented.

Desired Skill-set

• Experience in business consulting;
• Data warehousing and / or data solutioning experience.

Responsibilities

• Responsible to take end-to-end ownership of a diverse range of projects and initiatives driving development and implementation of mid to long term strategy to drive organization growth and adoption;
• Develop new business opportunities by evaluating projects and technologies, potential markets, business partners and industry players;
• To understand customer's business objectives and challenges and be their trusted partner to expand and assess the maturity, viability and suitability of different technologies and their applicability to resolve industry problems;
• Involve with internal and external stakeholders to fulfill program objectives with right needs resulting in the growth of the accredited companies;
• As the bridge between customer and organization to develop executable plans in bringing projects from conception to launch, driving implementation to success;
• Closely collaborate with cross-functional team to align with high standard complete evaluation process;
• Access and mitigate risks for all potential program and company during evaluation;
• Assist in planning and reporting activities to senior management.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Key Accountabilities:

• NPS Strategy Development and Implementation : Develop, execute, and measure a comprehensive NPS strategy aligned with company's business objectives across all customer touchpoints.
• Customer Insights and Analytics : Lead the analysis of NPS data to extract actionable insights, develop predictive models, and present executive-level reports on NPS trends and their business impact.
• Customer Experience Enhancement
• Team Leadership and Development

Qualifications

Education Level:

• Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field.
• Master's degree in Customer Experience Management, Business Analytics, or similar field preferred

Required Experience and Knowledge:

• 8+ years of experience in customer experience management, with at least 3 years in a leadership role
• Proven track record of implementing successful NPS programs
• Deep understanding of customer experience metrics and methodologies
• Strong background in data analysis and interpretation

Job-Specific Technical Skills:

• Proficiency in NPS methodologies and best practices
• Strong analytical skills with experience in statistical analysis software (e.g., SPSS, R)
• Familiarity with CRM systems and customer feedback platforms
• Knowledge of data visualization tools (e.g., Tableau, Power BI)

Outbound Service Call Representative (No sales/telemarketing, purely a Service call)

Role Overview:

Our client is seeking dynamic and customer-focused individual to join their team as an Outbound Service Call Representative.

The primary responsibility of this role is to deliver a positive and professional customer experience while adhering to service standards.

The ideal candidate should have a passion for excellence and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Conduct outbound service calls to provide a professional and exceptional customer experience.

• Resolve customer queries and requests efficiently while meeting service level agreements and turnaround standards.

• Perform necessary ancillary tasks to ensure the seamless completion of each customer interaction.

• Engage proactively in processing and administration tasks, ensuring accurate and timely execution.

Required Qualifications:

• Demonstrated experience in conducting outbound calls and providing excellent customer service.

• Proven ability to meet service levels, handle customer requests, and adhere to turnaround times effectively.

• Strong organizational skills to handle ancillary and administrative tasks.

Preferred Skills and Experience:

• Minimum 1 year of experience in customer service, telemarketing, or call centre operations.

• Exceptional communication skills and the ability to handle high call volumes.

• Adaptability to work effectively in a fast-paced environment.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Customer Service Representative

• Attend to walk-in customers
• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
• Assist in customers' enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank's products and services
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback /escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

In this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.

Job Responsibilities:

• Provide site machine installation and maintenance.

• Attend to service call.

• To conduct in-house and on-site training for customer.

• Investigate and handle customer's complaints.

• Quality check on all completed machines to ensure stringent quality compliance before delivery to customer.

Requirements:

• Diploma in Electrical or Mechatronics Engineering

• Minimum 2 years of field service or QA experience in Industrial Automation projects

• Ability to build strong relationships, work with customers to solve problems

• Good team player with excellent interpersonal and communication skills.

• Meticulous, Quality conscious and Problem solving/troubleshooting skills.

• Clarke Quay
• 1 year renewable
• Monday - Friday, 8.30am - 6.00pm
• Quality team
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394