Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

We are partnering with a leading e-commerce service provider to actively recruit for a HR & Admin Manager, to be based in Singapore.

The HR & Admin Manager will be responsible for managing and developing the workforce as well as building a positive company culture, focusing on the following:

- HR Strategy & Policy Development

- Talent Acquisition & Workforce Planning

- Employee Engagement & Culture

To be shortlisted, you are required to have the following:

- Bachelor's Degree

- At least 5 years of HR experience, focusing on talent acquisition, HR ops and/or employee engagement.

- Excellent command of English and Mandarin.

EA Licence: 17C8713

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Job Description

•Involve in the Institute’s promotional activities

•Coordinating and assisting Managers in the admission processes and ramping up the system to gear up with the projected growth by undertaking marketing our institute’s programmes

•Assist Managers in development of global communications plan that builds public awareness, understanding and support

•Assist Managers in developing and implementing systems for managing the marketing and admissions process

•Delivering sales targets and drive the sales target requirements

•Coordinating and assisting Managers in generating leads through marketing activities and evaluate their effectiveness regularly; allocation of leads and managing cross-leads, to ensure higher closing rate

•Engage on relationship management & trust building with existing & potential clients of the institute (Parents)

•Involve in the ‘Road Shows’ for the institute at various international locations and create a brand awareness about the education system followed & the organization to the prospective customers of various nationalities leading to successful enrolments

•Involve in ‘Open Houses’ to showcase the institute’s system

•Contact prospective individuals by telephone to promote products/services

•Explain the product or service to potential customers

•Handle customer questions

•Schedule appointments for Managers to meet prospective customers

Minimum Academic Qualifications
Bachelor’s degree in marketing or business administration

Selection Criteria

1. Brand champion

2. Strong verbal and written communication skills

3. Personality

4. Customer Centric

5. Effective team player

6. Promotional strategies and interpersonal skills

7. Must be computer literate

8. Min 2 years of relevant experience in education industry

9. Able to start work immediately

Location

Based in India

Responsibilities:

Technical Leadership & Client Engagement

• Lead and guide software delivery teams, serving as the primary technical representative in client meetings to discuss and implement solutions.

Software System Design & Development

• Architect and develop software systems and applications tailored to the needs of clients, end-users, and other key stakeholders.

Requirements Management & Task Scheduling

• Partner with the Project Manager and Scrum Master(s) to ensure timely and successful delivery of the project scope, adhering to the agreed-upon schedule.
• Analyze project requirements and develop detailed work schedules for the team, employing agile methodologies such as daily stand-up meetings and sprints to meet key milestones.

Collaboration & Technical Feasibility

• Work closely with developers, software engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for performance.

Stakeholder Communication

• Act as the liaison between team members, management, and clients, ensuring that project outcomes are aligned with the defined scope and expectations.

Technical Advisory & Issue Resolution

• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.

Documentation & Communication

• Prepare and maintain technical documentation, design plans, and other essential information to facilitate clear communication and collaboration within the team.

System Enhancement Recommendations

• Evaluate and suggest modifications or upgrades to existing software systems and applications to enhance performance, functionality, and overall user experience.

Innovation & Trend Integration

• Stay informed about emerging trends and technologies in software development and integrate these advancements into design strategies and development processes.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements:

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Title: General Manager(Cleaning)

Reports To: CEO/Owner

Job Summary: This is a unique opportunity for a seasoned and results-oriented leader to establish and lead the Singapore operations. The General Manager (GM) will play a pivotal role in building a strong business presence, driving significant business growth and overseeing the daily operations efficiency and effectiveness. The GM will develop and implement strategies to drive sales growth, expand market presence, and lead the strategic direction in Singapore. This role requires strong leadership, organizational, and communication skills, as well as a deep understanding of the cleaning services industry.

Key Responsibilities:

Strategic Leadership:

· Develop and execute strategic plans to achieve the company’s goals and objectives.

· Analyze market trends and adjust strategies accordingly.

· Prepare and present reports to the CEO/Owner on the company’s performance and strategic initiatives.

Business Development:

· Identify and pursue new business opportunities to expand the company’s client base.

· Responsible for increasing the company’s sales

· Develop and implement marketing strategies to promote the company’s services.

· Negotiate contracts and agreements with clients and vendors.

Operational Management:

· Oversee the day-to-day operations of the company, ensuring all cleaning services are delivered to the highest standards.

· Develop and implement operational policies and procedures to enhance efficiency and effectiveness.

· Monitor and manage the company’s budget, ensuring cost-effective operations.

Staff Management:

· Recruit, train, and manage staff, including cleaning personnel and administrative support.

· Conduct regular performance evaluations and provide coaching and professional development opportunities.

· Foster a positive and productive work environment.

Customer Relations:

· Ensure high levels of customer satisfaction by maintaining excellent service quality.

· Address customer complaints and resolve issues promptly and effectively.

· Develop and maintain strong relationships with key clients and stakeholders.

Quality Control:

· Establish and maintain quality control procedures to ensure all services meet the company’s standards.

· Conduct regular inspections and audits of cleaning services.

· Implement improvements based on feedback and performance data.

Health and Safety:

· Ensure compliance with health and safety regulations.

· Develop and enforce safety protocols and procedures.

· Conduct regular safety training and drills for staff.

Qualifications:

· Bachelor’s degree in Business Administration, Management, or a related field (preferred).

· Proven experience as a General Manager or in a similar managerial role, preferably in the cleaning services industry.

· Minimum of 10 years of working experience in the cleaning services industry

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to develop and implement effective business strategies.

· Proficiency in Microsoft Office Suite and other relevant software.

· Knowledge of health and safety regulations.

Application Process:

Submit directly to [email protected]

Foong Siew Hoon(R1108953)

Giant Recruitment(EA License No: 22C0921)

The Student Services Manager plays a pivotal role in shaping and enhancing the student journey by overseeing a wide range of support services and programs that foster academic success, personal growth, and meaningful engagement. This leadership position involves managing a dynamic team of student services professionals, working collaboratively with faculty and administrative staff, and liaising with external partners to ensure an exceptional student experience.

The role requires a proactive and strategic approach to developing initiatives that address student needs, improve retention and graduation outcomes, and promote overall well-being. The Student Services Manager also serves as a key advisor to students, offering guidance on academic, personal, and professional challenges, while ensuring that all interactions and programs align with institutional goals and regulatory compliance.

This position combines strategic oversight with hands-on involvement, requiring strong leadership, excellent communication skills, and a deep commitment to supporting students in achieving their full potential.

Key Responsibilities

Overall

• Provide strategic oversight of the student experience at the school to support student growth, including training and, when necessary, restructuring the team.
• Manage the Student Experience (SXC) team, focusing on individual career development and implementing standard operating procedures (SOPs) and relevant protocols.
• Oversee the daily operations of the student experience department, including:
  • Supporting classroom setup.
  • Facilitating collaboration between lecturers, students, education consultants, and the Academic Board.
• Develop and implement strategies to improve student retention and graduation rates.
• Collaborate with faculty, staff, and external partners to align student support services with institutional goals.
• Manage department budgets and allocate resources effectively.

Student Advising & Support

• Develop processes to provide guidance and support to students in areas such as schedule planning, academic advising, and onboarding.
• Ensure student concerns and grievances are addressed and resolved promptly and effectively.
• Monitor student progress, identify at-risk students, and implement intervention strategies as needed.

Lecturer Support

• Oversee lecturer allocation and coordinate module scheduling.
• Develop processes to enable the SXC team to effectively support lecturers.
• Create and implement onboarding training for lecturers.

Team Leadership

• Supervise and mentor the Student Experience team.
• Identify competency gaps and create structured training plans for professional development.
• Conduct annual performance evaluations and quarterly check-ins.
• Ensure staff adherence to institutional policies and procedures.

Policy and Compliance

• Ensure compliance with regulatory requirements, including SSG regulations, student rights, data privacy (e.g., PDPA), and other legal standards.
• Maintain accurate records of student interactions, services provided, and outcomes achieved.

Student Engagement

• Develop and coordinate student events, workshops, and activities to enhance student engagement and the overall student experience.
• Promote awareness of available student support services through effective communication and marketing strategies.

Academic Programme Support

• Collaborate with the Academic Board and relevant stakeholders to communicate updates or changes to academic programs.
• Effectively inform the student body about academic changes, school policies, and events.
• Serve as the PIC for the annual student graduation event.

Required Qualifications:

• Bachelor’s degree in education, counseling, student affairs, or a related field.
• 5+ years of experience in student services, higher education administration, or a related area.
• Demonstrated leadership and management experience.
• Knowledge of student development theories and best practices in student affairs.
• Strong interpersonal, communication, and problem-solving skills.
• Familiarity with regulations such as PDPA, student management system and google classrooms.

Skills and Competencies

• Exceptional organisational abilities, with a strong aptitude for developing and refining processes to enhance efficiency and effectiveness.
• Proven leadership skills, including the ability to inspire, guide, and mentor teams toward achieving shared goals.
• A strong commitment to student success and wellbeing, demonstrated through proactive support and the creation of student-centred initiatives.
• Ability to work effectively both independently and collaboratively within a multidisciplinary team.
• Excellent analytical skills to assess, evaluate, and continuously improve service delivery and operational processes.

RESPONSIBILITIES:

• Supporting the channel strategy within Singapore by identifying and developing new partners, whilst building on existing relationships.
• Maintain responsibility for profitable growth within the partner portfolio, develop partner sales and grow revenue.
• Present and create awareness of the organisation’s products portfolio.
• Explore opportunities for greater penetration into other parts of a client's business and group of companies and or subsidiaries.

REQUIREMENTS:

• Capacity to engage and forge strong partner relationship.
• Experience in IT Channel management or Account management will be preferred.
• Preferably with at least 2 years of relevant experience.
• A good sales track record of Cybersecurity will be an advantage.
• Prior experience working in distributor environment preferred.
• Strong leadership, team building and logical thinking.
• Excellent interpersonal and communication skills.
• Independent and motivated.

- Coordinte and monitor cleaning projects with our company.

- Supervise and manage cleaning teams.

- Monitor quaility contral and implement impovements.

- Coordinate schedules and resoures.

- build anda maintain strong relationships with clients.

- Manage inventory of cleaning materials and equipments.

- able to use all cleaning equipments.

- Conduct risk Coordinations for cleaning staff.

- Able to read and update risk assessment .

- Willing to work on week ends / Holidays

- willing to cover duty of cleaning team if in urgent matter

- Need experience at least 7 years in cleaning industry

Job Summary:

The Health Service Manager at Advent Endodontics Inc plays a vital role in ensuring the

smooth operation of our root canal specialist clinic. This position encompasses a variety of front desk

responsibilities, administrative tasks, and the management of patient care services, with a focus on

enhancing the patient experience and maintaining the clinic’s efficiency.

Key Responsibilities:

Front Desk Operations:

- Manage patient registration and payment processes.

- Schedule appointments and maintain the clinic’s appointment calendar.

- Handle incoming calls, emails, and inquiries from patients.

Patient Management:

- Collect patient information and maintain accurate patient records.

- Assist in processing insurance claims and verifying patient insurance coverage.

- Address patient concerns and provide support throughout their treatment journey.

Administrative Duties:

- Manage clinic correspondence, including emails and mail.

- Prepare and maintain clinical documentation and reports as required.

- Oversee inventory management for office supplies and dental materials.

Team Collaboration:

- Work closely with dentist and support staff to facilitate patient care.

- Coordinate with suppliers and vendors for clinic needs and supplies.

- Collaborate with other dental clinics to facilitate patient referrals, ensuring smooth

communication and continuity of care for patients requiring specialized treatments.

Quality Assurance:

- Monitor clinic operations to ensure compliance with health regulations and standards.

- Assist in implementing improvements to enhance operational efficiency and patient satisfaction.

Training and Development:

- Support onboarding and training of new staff members.

Qualifications:

• 2 years and above, experience in Health Administration, Business Administration, or related field preferred.
• Previous experience in a healthcare setting, preferably in a dental clinic.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in medical software, Microsoft Word & Excel.

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop regional sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid regional sales experience would be an advantage
• Travelling may be expected

As a Business Development Manager for a wholesale cosmetics and toiletries company, will focus on driving growth and expanding market presence. They will identify new business opportunities, build partnerships, and manage relationships with clients and suppliers. The trainee will analyze market trends, understand customer needs, and create sales strategies to boost product distribution. They will also handle pricing, negotiate deals, and work with marketing to increase product visibility. Additionally, they will monitor competitors, improve supply chain operations, and contribute to long-term business goals to increase profitability and market share.

Specific Responsibilities:

1. Analyze competitors' strengths and weaknesses to develop a competitive edge.

2. Create a roadmap for achieving business growth and revenue targets.

3. Qualify leads to ensure alignment with business objectives and target criteria.

4. Address client inquiries and concerns promptly to enhance satisfaction and retention.

5. Negotiate terms and agreements to foster mutually beneficial relationships.

6. Close sales and achieve revenue targets through persuasive negotiation.

7. Prepare regular reports for management to evaluate progress and identify areas for improvement 8. Stay updated on industry trends, market conditions, and technological advancements.

Technical Skills and Competencies:

1. Market Research and Analysis

2. Strategic Planning

3. Lead Generation

4. Client Relationship Management

5. Partnership Development

6. Sales Strategy Execution

7. Monitoring and Reporting

8. Competitive Analysis

9. Sales Forecasting

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

About the role:

We are looking for an energetic, determined Business Development Manager who not only understands

what it takes to drive great relationships but wants to have a significant impact on our company and our

clients! The Business Development Manager is responsible for acquiring new clients within the Singapore

market and will report to the Singapore Country Manager/Head of Business Development Singapore.

Responsibilities:

• Generate sales forecast on Quarterly basis based on individual Sales Target of Revenue and GMV as well as develop sales strategies & plans. Keep update of Target with Management on weekly basis in order to be on track
• Develop plans to acquire new business through direct sales techniques with client
• Conduct daily research to identify new prospect across nationwide as to build continuous pipeline either through cold calling, market canvassing, referral from network
• Conduct daily cold call activities to engage interested clients for business meeting
• Identify key people in the industry that influence client buying decisions (consultants and technology partners) and work with them to generate leads and opportunities
• Effectively communicate the value proposition, company vision, product, and service capabilities to target clients.
• Manage end-to-end client relationships, including pitching, negotiation, contracting, billing/ invoicing, and payment collection and result tracking
• Attend trade shows and product launches as required.
• Update daily sales activities in TabSquare’s CRM database.

Requirements:

• A pure hunter roll position with great passion, enthusiasm, discipline and well time management criteria needed.
• Minimum 4 plus years of experience in Business Development and selling IT software solutions.
• Understanding of restaurant operations / pain points, opportunities and the entire ecosystem of F&B industry etc.industry, CRM, Inventory, Analytics software
• Strong connections with direct brands specifically within the F&B industry
• Proven track record of driving sales and achieving personal target
• Possess resilience and “Can Do” attitude in facing sales challenges and work differently with “Out of the box” mindset
• Able to work independently and seek support whenever necessary
• Excellent negotiation and presentation skills in strong verbal & written communication
• skills in English and Mandarin language(Added advantage)
• Critical thinking and problem-solving ability: synthesize findings from analysis and draw conclusions
• Willing to work for more in order to achieve own self and team target
• Willing to travel outstation when needed for customer prospecting
• Good knowledge of MS Office with advanced skills in Excel & Powerpoint

Job Description

• Industry/ Organization Type: F&B

• Position Title: Outlet manager & Chef

• Working Location: 3 alternative locations

• Working Hours: 6 Days a week, 10.30 am-10 pm, Weekly once off

• Salary Package: SG$6800-8200

• Duration: Permanent Role

Key Responsibilities

• Complete responsibility for outlet

• Order collection and POS system management

• Food production as per provided SOP

• Ensuring every SOP is exactly followed by outlet team

• Online order execution as per instruction

• Inventory management

• Cash management and detailed sales reporting

• Event execution, as per demand

• Staff management for outlet

• Maintain all equipment at outlet at top condition

• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.

• Any other ad hoc duties required

Candidate must have

• Complete familiarity with Indian cuisine and spices.

• Graduate degree

• 2-6 years’ experience in an Indian F&B set up

• Willingness to work 6 days a week, 10.30 am-10 pm, with scheduled breaks in the day

• Competence with MS Office

• Competent with budgeting and basic accounting

Job Description & Requirements

• Monitor and manage day-to-day operations of projects, or function, including developing and monitoring budgets, coordinating activities with other sub-contractors
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule
• Resolve any unexpected technical difficulties and other problems that may arise
• Monitor and ensure subcontractors comply with specified requirements
• ldentify and comply with all applicable statutory regulatory requirements related to project
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Prepare monthly site report updating the latest progress and planning to achieve the project milestone
• Complete task as assigned by Project Manager and Project Director

Requirement:

• Candidate must possess at least Bachelor's Degree in Civil Engineering
• At least 12 years of engineering experience in the related field is required for this position
• At least 5 years of experience in managing civil and infrastructure construction work for projects of similar scale, complexity and nature of work
• Work as Team leader, leading team on project requirements and target achievement
• Acting as rigorous preson on Identify possible risks in project

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Descriptions:

• To ensure all Corp Tax, withholding tax, and Indirect tax compliances of FK entities worldwide.
• To handle Tax notices, assessments & disputes.
• To advise various stakeholders & biz partners on various biz initiatives.

Job Requirements

• 3-5 years of relevant experience in tax advisory, tax compliance and tax computations/provisions.
• Ability to work independently and productively.
• Good analytical, communication & interpersonal skills with adaptability.
• Good computer literacy (MS Office package).

Company Overview:

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Responsibilities

• Lead compliance audit activities (SOC, ISO 27001) for BIPO Singapore, Hong Kong, and China
• Lead internal audit activities, IT security compliance projects/activities
• Lead staff information security awareness training, phishing campaigns
• Lead incident response to security and data breach incidents and cyber security incident response exercises
• Formulation, review, and update of information security-related company policies
• Support the business team in responding to customer’s questionnaires and RFP, for IT security area.
• Manage security of IT systems, review of security logs, reporting IT systems security posture
• Lead IT security/compliance projects and operations, work with IT Infra Manager and IT infra team (e.g. annual penetration testing by external vendor)
• Formulating security checklists/guidelines for BIPO products and servers.
• Performs other duties as assigned related to information security/compliance.

Skills And Experience We Value

• Bachelor’s degree in Information Technology or equivalent field of study
• Experienced in all or most of these: ISO 27001 implementation and/or maintenance, information security audit, security incident response, leading cyber security tabletop exercise, IT security policies, endpoint security, vulnerability scans/management, attack surface management, third-party risk management, SIEM, data loss prevention, managing security baselines for servers and endpoints, user security awareness training, penetration testing coordination with external vendor. Experience in cloud computing and Microsoft Azure AD/Office 365 security advantageous.
• Background in IT operations advantageous (e.g., server administration, network/system security, disaster recovery, system high availability, backup operations, system monitoring, storage administration, change management, patch management).
• Strong English writing skills, effective communication skills in business environment in Chinese and English.
• Good project management skills, problem-solving skills, and documentation skills.
• Responsible, resourceful, result oriented.
• Able to respond to critical security alerts and be contactable for urgent issues outside office hours.
• Professional certifications in information security/IT internal audit advantageous.
• Strong command of the Chinese language is required to effectively communicate with Mandarin-speaking stakeholders.

Overview:

The Treasury, Corporate & Finance Manager is responsible for managing the day-to-day treasury and corporate functions, ensuring that the Group meets its financial and regulatory obligations. This role will support audit and accounting functions to ensure compliance with financial reporting standards and optimize treasury management.

Responsibilities:

• Oversee comprehensive treasury functions, including cash management, bank loan management (rollovers, drawdowns, compliance), and intercompany loans.
• Maintain and update banking records, including a master database of bank accounts and consolidated reports on banking facilities, charges, and utilization.
• Manage the establishment and maintenance of bank accounts, internet banking setups, and applications for bank facilities.
• Provide support to business stakeholders in foreign exchange (FX) and trade financing matters.
• Identify business and market opportunities by collaborating with banks to evaluate and enhance current funding schemes while exploring new funding options.
• Coordinate with internal stakeholders on tax compliance requests, including FATCA requirements.
• Prepare weekly cash flow consolidations to address short- and medium-term financial needs.
• Assist in the preparation of directors' and shareholders' resolutions.
• Ensure compliance with regulatory and statutory filing requirements.
• Support audit-related activities, including preparing bank and directors' confirmations.
• Assist in the preparation of monthly management accounts and annual financial statements, ensuring alignment with financial reporting standards and group guidelines.
• Review payments and receipts to guarantee accuracy and compliance.
• Establish, develop, and maintain strong relationships with key internal and external stakeholders, providing high-level support and engagement.
• Collaborate with the Legal Department on banks' Letters of Offer, negotiating terms and conditions with banking partners.
• Perform ad-hoc duties as assigned by management.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in treasury management, corporate finance, or a related role.
• Strong understanding of treasury functions, including cash management, bank loan management, and intercompany loan arrangements.
• In-depth knowledge of financial reporting standards and regulatory requirements.
• Excellent communication and negotiation skills, with a proven ability to build and maintain relationships with internal and external stakeholders.
• Strong organizational skills, attention to detail, and capability to manage multiple tasks simultaneously.
• Proficiency in financial software and treasury management systems.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Salling Search is currently recruiting for an experienced Operations Manager (Vessel Operator) for a leading western-based owner/operator to be based in Singapore.

For this role it is a must that you have the following skills, traits or past experience:

• Strong knowledge and experience in Voyage and Time Charter and managing post-fixture matters.
• Preparing freight billings, approving payment of hires and miscellaneous vendors invoices.
• Experience in shipping software like IMOS and SEDNA.
• Bunker Planning.
• Voyage Planning and monitoring.
• Understanding and performing other tasks like post-fixture analysis.
• A minimum of 5 years experience as a dry bulk vessel operator in an owner/operator background preferably in Handys and Supras.

Job Scope:

• Plan and oversee maintenance work.
• Coordinate with subcontractors/vendors to ensure timely and contract-compliant service.
• Perform diagnostic analysis.
• Propose and recommend improvements, upgrades, and repairs.
• Justify and prepare for work variations.
• Certify payments for completed work.
• Attend meetings and submit monthly reports.
• Prepare a business continuity plan for service provision during emergencies.
• Ensure compliance with contract clauses and submit critical documents accurately

Job Requirement:

• Minimum 5 years experience in FM industries
• Bachelor's degree in Facility Management, property management and construction related field
• Candidate with WSHO or FSM will be advantage.

Responsibilities:

• Create content for internal newsletters, intranet, emails, and presentations that inform employees about company news, key achievements, and initiatives.
• Ensure consistent and clear messaging of corporate values, mission, and vision to employees. Plan the frequency of such communication with employees.
• Create opportunities for feedback and dialogue
• Implement tools, (surveys, polls, focus groups) to measure the effectiveness of the communication efforts and gather employee feedback.
• Analyse communication metrics and adjust strategies based on feedback to ensure continuous improvement in employee engagement and awareness of sustainability efforts.
• Collaborate and be part of the sustainability team to communicate the company’s sustainability initiatives, goals, and achievements.
• Develop compelling internal campaigns to raise awareness and encourage employee participation in sustainability programs (e.g., recycling, energy savings, reducing waste).
• Support the creation and dissemination of sustainability reports and progress updates to internal stakeholders.
• Use the intranet as a central repository for important documents, company news, and resources. Ensure that it remains User friendly.
• Incorporate channels such as Forums, Comments and Feedback section, Newsletter to encourage employee interaction and engagement.
• Regularly review the communication channels and feedback to assess the effectiveness of the communication and make data driven improvement.
• Organize and manage internal events, town halls, webinars, and other forums to facilitate two-way communication and feedback between Senior leadership and employees.
• Promote a culture of openness and inclusivity through regular internal communication and engagement campaigns.
• Develop communication materials that are tailored to the specific needs and preferences of each department. This could include customized newsletters, targeted emails or intranet.
• Work closely with the Banding team to align internal communication with external sustainability efforts.
• Ensure alignment between sustainability goals and the company’s overall corporate strategy and culture.

Requirements:

• Bachelor’s degree in Communications, Public Relations, Sustainability, Environmental Science, or related field.
• At least 10 years relevant experience in internal communications, employee engagement, or sustainability communications.
• Design experience using Canva and/or InDesign
• Proven track record of designing and implementing effective internal communication campaigns and promoting sustainability initiatives in a corporate setting.
• Excellent command of English and good interpersonal skills
• Excellent written and verbal communication skills, with the ability to create compelling content for various formats.
• Strong understanding of sustainability issues, including environmental, social, and governance (ESG) practices.
• Experience with digital communication tools, intranet platforms, and content management systems.
• Creative and strategic thinker with the ability to simplify complex sustainability topics for broad internal audiences.
• Strong organizational skills and the ability to manage multiple projects and deadlines.

Monthly Remuneration: Commensurate with experience

Closing date: 17 December 2024

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Experience & Qualification :

a) At least a diploma from a recognized university preferably with mechanical background

b) At least 3 years experience working in similar environment as Department head or manager ;

c) Familiar in plastic Injection , secondary process (Print, Spray , etching ) ,sub assembly ,back end & box build .

d) Basic tooling knowledge may be necessary

Job scope :

a) Main priority :

To lead, manage and be responsible to a team of engineers to achieve project completion in a given timeline by customer

To be an effective communication bridge between customer and your team

b) Secondary priority :

To study & improve machine efficiency & line/process productivity

c) Other related duties as assigned by general manger

Skills required :

i) Able to prepare a clear, concise report to customer such that no unnecessary delay to project completion

ii) Possess good interpersonal skill in order to communicate effectively with customers on potential technical issues faced during mass production stage

iii) Ability to use all problem-solving tools effectively to analyse issues at hand & solve it.

iv) Excellent Computer skill ( excel , powerpoint presentation )

Language requirement:

English (Spoken & written)

Bahasa Indonesia (Spoken)

Chinese (Spoken)

as need to handle these language speaking group of customers

Location :

Station in Batam, Indonesia