Job Summary:

To promote/sell Company products, systems, and services to clients (within a designated geographic area, region or business segment) such as, but not limited to, ship owners or managers while maximizing the Company’s profits.

Principal Duties and Responsibilities:

• Actively promote Company products and services to the appropriate client contacts of assigned accounts and territory
• Prepare and expedite proposals for products and equipment for accounts and to follow the bid process through to final conclusion
• Manage the assigned accounts in a professional and efficient manner, consistent with good technical sales practice; establish and execute a customer contact plan that will ensure the level of service and technical follow up needs and inquiries are properly and promptly addressed
• Prepare monthly reports, summarizing key sales, client and territory activities for submission to management
• Meet annual sales targets
• Develop and facilitate sales presentations to clients and prospective clients
• Continuously identify sales opportunities within assigned territory or market segment.
• Prepare detailed account analysis, including historical sales, current sales and forecasts for each account assigned
• Maintain accurate and updated records on assigned accounts and potential new account activities
• Support and comply with Company policies, values and strategic objectives as well as the sales department objectives and procedures
• Liaise closely with the technical and marketing teams to enable all necessary support are given to sales and service efforts to the customers
• Attend and actively contribute to all Company meetings, technical and sales training and strategy seminars
• Maintain solid knowledge of Company competitors, their service offering and ongoing activities within assigned territory; regularly communicate with sales management and when necessary, develop and implement action plans to ensure accounts are retained with the Company
• Drew Marine uses a CRM system to track and organize all customer interactions, which ensures better workflows, organization, customer and peer-to-peer communication, and management. Data entry in our CRM is a requirement of this position
• Perform other related duties and projects as assigned

Required / Desired Knowledge, Experiences and Skills:

• Bachelor's degree in Marine, Chemical or Mechanical Engineering and up to 2 years’ experience in a equivalent sales role, or
• 5 years’ sales experience, with at least 4 years’ in the maritime industry
• Good organizational and analytical skills as well as an ability to motivate and communicate effectively with staff
• Working knowledge of different software systems, and have strong computer usage experience
• Must be a team player, innovative, and creative
• Must have valid driver’s license

Physical Working Environment:

This position requires travel (amount of travel varies depending on region).

Job Purpose

You will be supporting the Claim Team (Shield, Life, Critical Illness, Disability, Personal Accident, General Insurance) to resolve policyholders’ and distribution representatives’ issues relating to claim matters and effectively promote good customer service experience.

The Job

• Ensure claim enquiries and requests received through emails are responded within the expected turnaround time
• Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered
• Assist in call out to distribution representatives and/ or policyholders, to provide basis of decision, for concluded claims. To be able to hold and manage the conversations well, to engage and explain the basis of claim decisions
• Assess and manage appeals, feedbacks and general complaints received from emails. Escalate higher level complaints to Managers and his/ her immediate supervisors
• Resolve any escalated cases assigned by Unit Head
• Recommend new methods to improve operational effectiveness and customer experience
• Guide junior staff members
• Other projects or ad-hoc assignments/ tasks delegated by the Unit Head
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Degree holder, candidates with Professional Certification in Insurance (i.e. M9, M5, CHI, BCP, PGI) will be an added advantage
• 1 year of relevant working experience in complaint handling will be advantageous
• Experience in insurance industry with claim knowledge would be advantageous (with at least 1
• year as people manager)
• Strong communication (both oral and written) and interpersonal skills
• Good listening skills
• Good stress management skill
• Able to work as a team
• Meticulous and quality service oriented
• Professional in any work aspect
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Xtremax is seeking a suitable candidate for a Senior Project Manager to lead complex, small to medium sized IT projects. Talents should have experience leading mid-to-large scale IT projects with contract value of more than S$1 million. You’ll be managing a project team with Project Executives, liaising with clients and other stakeholders.

Responsibilities

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan
• Review project plans to determine the timeframe, costing and the procedures for accomplishing the projects
• Manage the execution of a range of process activities from request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget
• Manage and track alll aspects of project scope, changes, issues and risks that affect implementation
• Manage and plan the resources required from user requirement, development of functional specification, testing and user training
• Co-ordinate with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Responsible for the team's projects deliverables by conducting regular status update meetings with team

Requirements

• Strong communication skills
• Bachelor's Degree
• 4 to 5 years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred

We are looking for a Senior Team Manager (Recycling and Manufacturing) to be part of our core team to:

• Responsible for Budgeting and P&L of the team.
• Full accountability for the team.
• Create awareness and demand for company products or related products.
• Generate service revenue for recycling and manufacturing services.
• Ensure profitability of the teams.
• To support team and processes within, including, but not limited to project management, maintenance and support of on-site or off-site locations, support via chat platforms/phone/email, and training for both internal teams and external customers.
• Serve as a front line support, and train, mentor and advise our internal teams and customers on the use of our tools and technical integration solutions.
• Able to do waste recovery, recycling process, especially in battery waste recycling industry.
• Work with various internal and external teams to identify opportunities, provide support for tenders/projects and build training materials to support ease of doing business throughout.
• Identify and drive process improvements that increase efficiency to improve customer satisfaction and profitability.
• Drive the sharing of best practices and safety procedures across the business.
• Ensure standard work is developed, documented, adhered to, reviewed and revised as appropriate for all departmental activity.
• Benchmark existing team's service levels, develop and implement improvements.
• Keep current on all technical advances in business.
• Handle the product test with the local testing laboratory for certification, FAT, type test or approval.
• Proficient in Autocad, SLD.
• Work autonomously to identify and act upon opportunities for specifications, and communicate information internally to help maximize orders.
• Establish and maintain distributor, channel partners, end user, other Collinson Power related companies/divisions, and field sales confidence and enhance Collinson Power's image by developing a trusting, reliable relationship through quality customer service.
• Recruit top talent to help grow team's capabilities. Provide team members' objectives, training and assignments that are aligned with business needs and individual abilities. Provide mentoring and coaching to maximize team members' performance and growth. Leverage customer and peer feedback in providing team members with formal performance appraisals twice per year.
• Support administration such as RMA, quotations and paperwork
• Perform any other reasonable tasks in accordance with instructions as may be requested by management.

QUALIFICATIONS

• University Degree in Electrical, Mechanical, Industrial Engineering or a related field from an accredited institution, or experience in related field
• Minimum of 2 years field experience in waste recovery and recycling process
• Minimum of 2 years management experience in factory operation
• Preferred experience in battery waste recycling industry
• Knowledge in basic chemistry
• Knowledge in research and development for waste recycling
• Knowledge in contract law and environmental law
• Minimum of 7 years field experience with electrical/UPS/transformer/solar products in related applications.
• Experience with designing and building electrical circuitry from scratch

OTHER REQUIREMENTS

• Excellent spoken and written English
• Able to manage Service Partners
• Able to travel when required
• Capable of logical and original thought with the ability to react coolly under stress
• Have strong problem-solving, attention to detail, organizational, and systematic thinking skills
• Self-motivated individual with good business acumen (Business management, leadership, financial literacy, critical thinking)
• People manager with strong team leadership skills, good interpersonal skills and a team player.
• Effectively manages conflict
• Ability to adjust work schedule to meet management needs and customer service needs
• Able to work well with people across multiple functions and cultures
• Strong written & verbal communication and presentation skills

Renumeration

Job Type: Full-time

Salary: From $8,000 per month depending on experience

• Allowance provided
• Benefits

Normal Work Days

• Monday to Friday (9am to 6pm)
• Other days as and when required

Where are we?

• We are located at Cititech Industrial Building, 629 Aljunied Road Singapore 389838
• 5-7 minutes walk from Mattar MRT

Interested? Email us your resume with a recent photo, your current salary and expected salary.

We look forward to your application!

(Please note that only shortlisted candidates will be notified.)

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Role and Responsiblities

• Ability in leading of Project Team to achieve excellence in the project.
• Plan and manage project schedule to ensure project completion according to schedule
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• To implement control measures on material / plant & equipment / utilities usage.
• Supervise daily site activities.

Job Requirements

• Degree in Civil / Structural / Building Engineering
• Completed 2 Projects as Project Manager in Residental Condo, Residential Development
• Min 3-5 years relevant experience.
• Computer skill- Using Microsoft Project, Excel, Word & Power Point etc.
• Certificate of Project Manager
• Microsoft Project

The ESG Consulting practice comprises professionals passionate about making a positive impact through advising KPMG clients on environmental, social and governance (ESG) matters to improve business resilience and increase business value. Key services include decarbonisation, sustainable finance, energy transition, due diligence, transition planning, risk and governance and reporting.

Together with other professionals, you will:

• Drive the growth of the ESG Consulting practice by providing expert advice, guidance and solutions to organizations and businesses seeking assistance in the specific area of ESG.
• Leverage your knowledge, skills and experience in the ESG domain to help clients solve business problems, improve operations and achieve their goals such as regulatory compliance, productivity and resource allocation, or revenue growth.
• Undertake activities such as:Developing proposals for submission to client and participate in pitch meetings
  Research on client and market practices to determine current actions and behaviours to establish performance benchmarks,
  Conduct capacity building workshops briefings and seminars to facilitate knowledge transfer
  Use technology and tools to analyse data to identify problems within a business and determine the most effective strategies for resolving those issues
  Compile findings into reports and presentations to explain findings and recommendations, and/or
  Oversee the implementation of recommendations or provide on-going advice
  
• Build rapport and relationships with internal stakeholders and clients.
• Ensure risk management procedures are carried out in accordance with the firm’s guidelines and requirements.

We are looking for professionals who:

• Are enthusiastic about being part of and building a strong, impactful consulting practice,
• Have a minimum of 8 - 10 years experience in a relevant role,
• Have strong educational qualifications in the fields of finance, engineering, or environmental science,
• Have worked as a consultant or has the intent to nurture a career in professional services,
• Is adept at developing presentation materials to a high quality quickly, leveraging the Microsoft Office suite, tools and technology,
• Has excellent interpersonal and communication skills, works well with others
• Has strong work ethic, strong project management and independent problem solving skills

Job Description

• Oversee and manage the performance delivery of facility management service at respective zones
• Provide leadership and guidance to a team of Building Managers, Technical Executive, Quantity Surveyors and Project Managers to ensure day-to-day operations at assigned buildings
• Identify and troubleshoot problems and provide professional advice to the team
• Develop standard operation procedure and internal work flow to maintain smooth operation at sites
• Manage relation to client/ authorities, being the liaising point of contact
• Oversee area budgeting and expenses
• Any other ad-hoc assignments assigned by the Management.

Requirements

• Possess an approved tertiary or equivalent qualification and with at least 8 years relevant post graduate experience in Projects & Facilities Management/ Estate Management/ Engineering or Equivalent

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Clyde & Co are inviting applications from Accounting professionals who have 6 years' relevant experience in audit and/or in-house controllership roles. This Singapore based role is offered on a full-time, permanent basis within the Clyde & Co APAC Finance Team.

About the role

The Regional Manager- Financial Controller will own and evolve a Financial Control Framework that ensures our accounting records are complete, accurate and our disclosures comply with local and international reporting standards . This role will provide technical accounting support and guidance across the APAC finance teams as well as lead local initiatives and the APAC work stream of global Controllership projects.

The Regional Manager- Financial Controller reports to the Head of Financial Control, Operations & Planning, APAC. This role works closely with the Finance Operations teams in the region and is akey contact point for Tax advisors, auditors and Controllership colleagues in the London office and other regional offices.

Key Responsibilities

• Ongoing review and maintenance of accounting treatment in line with local regulations, commercial drivers and firm policy
  • Provide technical accounting support and guidance to respective APAC finance teams
  • Perform technical accounting research as needed
  • Liaise with London, usually the Central Controllership team
• Responsible for the completeness, accuracy, validity and disclosure of all account lines:
  • Review preparation of monthly journals
  • Oversee regular reconciliation to source
  • Answering queries from Central Controllership team by providing required data and/or business analysis
  • Design, implement, document and operate processes that meet the firms evolving processes for account ownership and upstream attestations
• Client monies
  • Responsible for the integrity of client money, in line with SRA regulations
• Cash management
  • Consolidate and review monthly cash flow funding forecasts provided by each country
  • Identify and exploit opportunities to streamline the process via standardisation and optimal use of our accounting systems
• Continuous improvement
  • Ongoing review and enhancement of end to end Financial Control and Reporting processes
  • Optimising standardisation and operating efficiency; developing best practice tools and templates that streamline not only monthly posting activity but also quarterly forecasts and annual budgets
  • Regular review of APAC control frameworks to maintain design and operating effectiveness
  • Driving regional and/or global projects to successful outcomes - stakeholder communication, regional analyses, data requests, solution design, testing and training
• Regulatory Compliance
  • Maintain a diary of annual regulatory submissions across the region; audit, tax, company filings etc
  • Lead and oversee the statutory audits, Partnership tax and corporate tax across the region by:
    • Managing day to day relationships with external auditors and tax advisors
    • ensuring timely filing and reporting to regional regulators as well as Group
    • Statutory audits:
      • reconciling management to statutory accounts
      • maintaining excel models that generate Annual Report pro formas and the schedules for notes to accounts from the trial balance and other inputs
• When requested, support a range of Financial Planning and Analysis activities:
  • Supporting the annual budget and quarterly forecasts - generating capture templates, regional consolidation and system uploads for cashflow reporting, leases and regional provisioning
  • Developing best practice tools and templates

Competencies

• Able to prioritise and organise, ensuring all tasks are completed at the right time, scope and quality with a minimal level of rework or duplication
• Able to work independently, under general direction, and create organised work plans and output requirements in timely manner
• A strong concern for quality - good business judgement and excellent attention to detail
• Track record of successful innovation; introducing new ideas and techniques to optimise process, controls and other practice
• Collaborating across teams and offices to achieve successful outcomes with the appropriate levels of support and challenge
• Committed to personal growth; keen to grow the role and progress their career in a dynamic environment.

Qualifications and experience

• A minimum 6 years' experience with combination of at least 3 years in audit and 3 years in house controllership roles, legal services experience preferred
• Tertiary qualifications at degree level in Finance/Accounting/Business essential
• CA/CPA qualified
• Strong analytical and technical accounting skills
• Excellent written and verbal communication skills
• Highly advanced knowledge of Excel, 3E knowledge preferable.

About Clyde & Co

When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide.Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one,excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering, and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

For more information, please visit www.clydeco.com

We offer a range of tailored benefits and support, including discounted private health insurance, first class family leave offering, and wellbeing initiatives.

Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice .

Clyde & Co will not accept agency submissions unless the agency has specifically been contacted by a member of the recruitment team.

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Key Responsibilities:

• Develop and execute business strategies to achieve growth objectives in the iron wholesale trade sector.
• Identify and pursue new business opportunities, including partnerships, contracts, and market expansions.
• Establish and maintain strong relationships with clients, suppliers, and stakeholders.
• Conduct market research to identify trends, customer needs, and competitive insights.
• Prepare and deliver compelling sales presentations, proposals, and contract negotiations.
• Collaborate with cross-functional teams to ensure smooth execution of business deals.
• Monitor sales performance and generate regular reports to management.

Requirements:

• Educational Background: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: At least 10–15 years of proven experience in business development, preferably in the iron or related sectors.
• Skills:Strong negotiation, communication, and relationship-building skills.
  Analytical mindset with the ability to identify and capitalize on opportunities.
  Proficient in market research and data analysis.
• Industry Knowledge: Familiarity with the wholesale trade and supply chain dynamics in the iron sector is a plus.
• Other Requirements: Willingness to travel regionally for business engagements.Proficiency in both Chinese Mandarin and English, as this role involves frequent communication with Chinese stakeholders.

• Reporting to the Project Director.

• Overall responsible for managing the project team to meet or exceed customer contractual requirements for the delivery of the project.

• Develop, update and maintain the project plan and schedule.

• Manage the project scope, monitor project costing and forecasts, and develop/ maintain the project quality plan.

• Responsible for developing and updating the project risk management plan, and project team organization chart; planning and performing project communications/reporting.

• Work together with the Sales Team to manage project procurement.

• Manage the communications, reporting, and expectations of internal and external project stakeholders.

• Supervising project team members include Solution Architect, Technical Lead, Developers/System Engineers, Testers and Support Engineers.

• Ensure to fulfill specific project scope and responsibilities by working closely with Product Specialists, Technical Subject Matter Experts and System Engineers that support the Project Team.

• Involve in pre-sales activities, focusing on the technical solution, effort and timeline estimation and project delivery aspects of the tender/RFP proposal/presentation.

Job Knowledge/Skills

• Diploma / Degree in Engineering (Electrical/Mechanical) or equivalent.

• Must have at least 8 years of working experience as a Project Manager with experience in delivering railway communication-related projects such as PA systems, CCTV, Information display systems, and Network infrastructure.

• Knowledge and experience in the following technology areas will be advantageous:

o BIM modelling/Micro-station 3D CAD

o Primavera P6 Scheduling

• Project Management Certifications such as PMP are preferred.

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Direct Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain
• Stakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

• Ability to understand transversal architecture in a Capital Markets context
• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions Knowledge on Trade life cycle
• Ability to work with stakeholders across geographies
• Previous experience in working in Matrix organizations
• Understanding of Equity Derivative Products and Lifecycle events

Specific Qualifications (if required)

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Work closely and collaboratively with wealth corporate account manager to acquire EBS clients
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 1 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio for Offshore clients
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job Description:

• Oversee and manage Facility Management Services at building(s) that he/she is assigned to
• Manage term contractors/ specialist contractors to ensure smooth operation of buildings
• Manage relation to client/authorities/ tenants
• Provide client / authorities / tenants with updates of electrical, water and other service outages and scheduled shutdowns
• Attend to feedback by tenants/ clients, to recommend and take remedial actions
• Budgeting and managing expenses
• Develops and implements facility emergency plans. During evacuations, assists emergency response teams in assessing building condition, locating missing personnel, shutting off utilities, and delivering a status report to assembly point leaders
• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Degree/Diploma in Engineering / Building / Facilities Management or equivalent with at least 5 years relevant working experience.
• Possess FSM/WSH/GMFM or relevant certificates is preferred.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Social Media Marketing Manager

Location: Ubi
Working Hours: 9am to 6pm, Monday to Friday

Key Responsibilities:

• Conceptualize and produce content for our social media schedule, including identifying/creating visual materials, copywriting, scheduling, and posting.
• Making and managing posts on social media platforms like Facebook, Instagram, TikTok, and others when necessary.
• Keeping an eye on new trends, topics, hashtags, and features on social media to help our online presence grow and improve.
• Actively interacting with our online community every day, including responding to comments and direct messages promptly.
• Coordinating with social media influencers, videographers, photographers, and outside vendors as necessary for campaigns or events.

For this position, we seek candidates who possess:

• Minimum of 3 years experience in handling digital and social media marketing posts/platforms.
• A robust and current understanding of utilizing different social media marketing platforms and tools.
• Practical experience in implementing and refining social media posts.
• Skill in crafting captivating content, which includes creating visual assets and writing engaging copy.
• Solid understanding of digital marketing concepts and best practices.

Requirements:

Minimum Bachelor Degree in Social Media Marketing or similar qualification.

Proficiency in Adobe Photoshop, Illustrator, InDesign, Canva, Adobe Premiere Pro. Photography skills is a plus

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Overview

The role holder, reporting to the Financial Controller, is

- To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.

- To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.

• To manage intercompany loans.

• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.

• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.

• To support business stakeholders in FX and trade financing matters.

• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.

• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.

• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.

• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.

• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.

• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.

• To work with Legal Department on Banks’ Letter of Offer and negotiate terms and conditions with our banks.

• Ad-hoc duties as assigned.

Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

Project Governance

- Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations

Requirements:

• Bachelors’ Degree in Computer Science or related field.
• At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

• Project Management certification or successful completion of a recognized project management curriculum
• Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory
• Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude
• Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework
• Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

• Permanent Position / MNC/ Manufacturing/ Near Woodlands MRT/ Urgent Hiring!!
• AWS/ Annual Leave/ Medical Benefit/ Dental Benefit/ 5 days’ work week
• Possess Master Molder Certificate 1 or 2

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities

• Heading entire process engineering team in production, tooling, NPI and validation.
• Responsible for injection molding and its associated processes for the medical, automotive and technology sectors.
• Lead the activities of process engineering, production/process improvement pertaining to molding process development, mold buyoff, new mold transfer, quality issues.
• Provide documented procedures on buyoff on new / transfer molds prior to mass production release keeping process development as the core activity.
• Lead process validation activities including generation of validation protocols and reports such as IQ, OQ and PQ.
• Ensure that yields and cycle time are in accordance with BOM standard.
• Work in cross-functional group to coordinate with all process-related issues.
• Investigate and implement solutions on process or material related problems.
• Extend support to productivity program such as process automation, tool fabrication and improvement activities.
• Provide adequate support for the cross functional activities such as handling non-conformance product; Initiate actions to prevent recurrence through proper documentation of process instructions, root cause analysis, process flow chart, FMEA, Control Plan.
• Conduct periodical review of process-oriented SOPs & other documentations & keep them up to date a timely basis.
• Drive for continuous improvement projects. Maintain the effectiveness of the validated processes through the understanding of cGMP (current Good Manufacturing practice.

Requirements

• Bachelor’s degree / Diploma qualification in plastic processing / chemical / mechanical engineering.
• Possess Master Molder Certificate 1 or 2.
• Min 10 years industrial experience in plastic engineering and its processing technique.
• Possess through knowledge and practice on scientific molding techniques.
• Knowledge of handling all sort of plastic polymers and molds.
• Familiar and hands on with medical device validations.
• Expert in analysing cycle time and provide support to RFQs.
• Knowledgeable in Risk Assessment, Failure mode analysis, Process Validation, Continuous Improvement and Design of Experiments (DOE).

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Ryan Tan (EA Reg. no.: R23116422)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743

[email protected] I www.rightrecruit.com.sg

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Job Description: We are looking for a creative and driven Digital Marketing Manager to join our team! You will be responsible for developing and executing the company’s overall digital marketing strategy, enhancing our brand’s online presence, and driving customer engagement and conversion.

Responsibilities:

• Develop and implement comprehensive digital marketing strategies to increase brand awareness and online sales.
• Conduct market analysis, monitor competitors' marketing activities, and adjust strategies accordingly.
• Manage and optimize the company’s social media platforms to boost user engagement.
• Plan and execute search engine optimization (SEO), search engine marketing (SEM), and content marketing efforts.
• Design and manage ad campaigns, analyze their performance, and make improvements.
• Coordinate with external vendors and partners to ensure smooth execution of marketing activities.
• Regularly report on digital marketing performance and suggest improvements.

Requirements:

• Bachelor's degree or higher in Marketing, Communications, or related field.
• Minimum of 3 years of digital marketing experience, preferably in B2B or B2C sectors.
• Proficient in social media advertising, SEO/SEM, Google Analytics, and other digital marketing tools.
• Strong communication skills, team spirit, and problem-solving abilities.
• Creative thinking, strong data analysis skills, attention to detail, and ability to manage time and projects effectively.

Benefits:

• Salary range: SGD 2500 - SGD 4000, depending on experience.
• Competitive bonus structure.
• Comprehensive career development and training opportunities.
• Flexible working hours and remote work options.
• Extensive employee benefits (e.g., health insurance, annual leave, etc.).

If you are passionate about digital marketing and have relevant experience, we would love to have you join our team!