Responsibilities:

1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers

2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.

7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10. Prepares and reviews contract terms and conditions

11. Presents the proposal to the customer.

12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13. Other relevant duties as assigned

Requirements:

1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

✨ No prior experience required.

Shift Timings
10:30am - 3pm, 5pm - 10:30pm

Salary
We offer a progressive pay scheme starting from $12/hr

Location
44 Amoy Street (Tanjong Pagar/Telok Ayer), 86 Circular Road (Clarke Quay/Raffles Place)

We are scouting for spirited and service-driven individuals to join our front of house team. You will be an integral part of daily service operations, responsible for customer satisfaction, keeping the work area clean and organised and working hand in hand with the team to ensure smooth operations.

Requirements:

• Candidate must possess at least "N" Level/"O" Level
• Positive work attitude and keen willingness to learn
• Empathetic, communicative, and must possess the ability to work collaboratively with a team
• Able to handle stress and multitask in a fast-paced environment

www.bettercraft.com.sg

Responsibilities:

• Oversee daily operations of the front-of-house team, ensuring exceptional guest service.
• Train and mentor staff in customer service excellence and operational procedures.
• Manage scheduling, resolve conflicts, and maintain high team morale.
• Enforce hygiene and safety standards across all service areas.
• Collaborate with management to enhance service quality and efficiency.
• Handle escalated guest inquiries and ensure satisfactory resolutions.

Requirements:

• Proven experience in a leadership role within hospitality or F&B.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety regulations and customer service best practices.
• Ability to inspire and lead a team in a fast-paced environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Qualifications:

• Min Diploma level
• Possess high-quality customer service skills and a professional communication style
• Excellent written and communication skills.
• Innovative and creative in problem solving with good analytical skills

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description:

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services/ programmes.
• Answer enquiries through phone/email
• Updating of patient particulars in the system
• Assist in basic medical examination when needed
• Keep track of drug inventory
• Assist in setting up consultation room and explain procedures to patients when needed
• Ad hoc duties as assigned by supervisor.

Requirement:

• Minimum GCE N / O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Are you passionate about providing exceptional dining experiences in a world-class setting? Join a prestigious integrated resort in the heart of Central Singapore, known for its award-winning restaurants and vibrant culinary scene.

What You’ll Do:

• Take and serve food and beverage orders while delivering top-notch guest service.
• Create memorable dining experiences with a warm and friendly approach.
• Set up and prepare the restaurant for seamless food service operations.
• Assist guests with their needs, offer menu suggestions, and upsell effectively.
• Manage reservation inquiries via phone and email.
• Handle administrative tasks to support smooth restaurant operations.

What’s in it for You?

• Competitive salary package.
• A welcoming and dynamic team environment.
• 1-month joining bonus to kickstart your journey with us!

If you’re ready to be part of an iconic dining destination and elevate your F&B career, apply now!

We regret that only shortlisted candidates will be contacted.

Enoch Cheong
Registration No.: R21100787

HRnet Ventures Pte Ltd
EA License No.: EA24C2435

• Company: Real Estate Organization (Japanese Organization)
• Location: Central
• Japanese speaking to liaise with Japanese speaking clients

Job Description:

• Provide customer services for daily inquiries and requirements of clients
• Handle emergency inquiries of clients on weekends and night time
• Provide sales support to Sales Team
• Other administrative and ad-hoc duties if required from management

Job Requirements:

• Experience in customer service, sales support, or any service industry
• Familiar with MS Office
• Possesses Strong Customer Service mindset and understanding of Japanese culture

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities

· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.

· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

· Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met.

· Carry out preventative maintenance activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report submission.

· Responsible for proper spare part handling per internal procedures.

Requirements

· Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.

· 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

· Able to travel both domestically and internationally on short notice.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Customer Service

(Freight forward)

• Working days: 5 days
• Working hours: 9am - 6pm (Mon to Fri)
• Location: Redhill
• Salary: S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Job

• Prompt assistance to the needs of driver/delivery partners.
• Facilitating transactions without error.
• Assist with the onboarding of driver/delivery partners
• Working hours: Mon-Fri, 10am - 7pm

The Talent

• No experience required
• Customer service experience would be an advantage
• IT/Computer literacy

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Customer Service
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

Only shortlisted candidates will be contacted for further consideration

Join a dynamic team at the forefront of underground services. As a leader in pipe jacking projects, we are dedicated to delivering innovative and reliable solutions. We are seeking talented professionals to fill the following key positions:

Tunnel Manager

Responsibilities:

• Manage tunneling operations, focusing on safety, efficiency, and quality.
• Lead and mentor tunneling teams, ensuring adherence to project specifications.
• Conduct site inspections and oversee equipment maintenance.
• Troubleshoot and resolve issues arising during tunneling operations.

Requirements:

• Bachelor’s degree in Civil Engineering or related field.
• 7+ years of experience in tunneling, with expertise in pipe jacking.
• Proven leadership in managing large-scale tunneling teams.
• Comprehensive understanding of tunneling equipment and methodologies.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

Job Requirements:

• Degree/Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description:

• In-charge of regional sales by Analysis, develop and implement sales strategies alignment with business objectives to achieve revenue and growth goals
• Build strong relationships with stakeholders to develop and expand new business opportunities
• Setting up business plans and formulating budgets, forecast and performance reports.
• Build, mentor, and inspire a high-performing sales team to excel and to meet sales target
• Any adhoc duties assigned by the Management

Requirement:

• Minium Bachelor’s degree in any fields
• At least 10 years of demonstrable working experience
• Strong sales background with proven revenue track records
• Possess good network and strong knowledge of the regional markets will be advantageous
• Good business acumen with excellent sales and negotiation skills
• Strong leadership and team-building skills, with the ability to motivate and guide
• Excellent written, oral, presentation and facilitation skills
• Executive presence, able to quickly establish personal credibility and demonstrate expertise
• Strong proven analytical, conceptual and strategic skills; able to foresee the market potential and develop strategies to grow the business
• Highly motivated, persistent and results driven attitude individuals

We are an Electrical & Instrumentation Contractor specialising in installation works in Oil & Gas Plants, Pharmaceutical Plants, Wafer Fab, Commercial and Industrial Projects.

We being a SME company, you shall have good development Opportunities and chance for Outstanding career growth.

Job Description

• Must be a passionate and Energetic leader who is able to guide and manage the People
• Good understanding on Cost Control, Variations and Change Control
• Able to monitor and control procurement of materials in an orderly manner
• Able to Handle own and sub contractors people on site and timely control on handling complaints, settle disputes and grievances of personnel.
• Handle Clients for Business, Safety , Cost and Timely construction activities
• Has to Identify potential issues and resolve it before it becomes an issue

Requirements

• You must be well versed technically and practically with the Electrical installations and basic design as per Singapore Standards.
• You should adapt with RNC’s ISO systems (Quality and Safety) and be innovative to suggest improvisation in the system.
• Knowledgeable in Lighting, Small power, Earthing, Lightning Protection and ELV systems.
• Good Organisation skills, planning and Prioritizing works.
• Go-Getter mindset and good in communication.
• Responsible for actions of the Team on site.
• Minimum 3 year experience as a project manager.
• Proficient in MS Office (e.g Excel & Power Point).
• Possess good writing, communication and interpersonal skills.
• Working in a “Live” process plant is an added advantage.
• Knowledge on Instrumentation works shall be an added advantage.
• Class 3 Licence is an added advantage.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Summary:

Responsible for maintaining tax compliance and reporting of taxes to meet the company’s tax requirements. May provide services in tax research, audit responses and other specific tax-related areas. Ensures company compliance with government laws, governing tax rules for income, Value-Added Tax (VAT) or Goods and Services Tax (GST), sales and use, and/or other tax areas.

Principal Responsibilities:

• Provide support to internal customers for tax-related issues.
• Prepare tax returns and related supporting documents/work papers (income, VAT/GST, etc.).
• Review tax work papers and returns prepared by others.
• Prepare tax provision work papers and summaries for inclusion in global financial statements; evaluate changes in tax law, analyze tax adjustments and tax positions and determine appropriate classification.
• Prepare or review transfer pricing studies (local, regional, global).
• Perform tax research and provide interpretation and application of tax rules.
• Prepare and/or review responses to tax authority inquiries.
• Review tax packages for accuracy and completeness.
• Provide tax technical support for restructuring.
• Act as a liaison between tax department and outside service providers or external vendors.
• Develop and maintain current knowledge of changes in tax legislation, rulings, regulations and litigation that may impact the business.
• Other duties as assigned.

Job Level Specifications:

• Extensive knowledge and application of principles, theories and concepts. Complete knowledge of all job functions and the broad industry best practices, techniques and standards.
• Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine best approach to achieve results and provide suggestions to improve policies and procedures.
• Work is performed independently and requires the exercise of judgment and discretion. Exercises considerable latitude in determining objectives and approaches to assignments. Work may be reviewed at a high-level.
• May represent the organization as a primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations.
• Actions may impact the organization. Failure to accomplish work will result in the inability to reach crucial organizational goals. Erroneous decisions may have a prolonged effect resulting in the expenditure of substantial resources.

Work Experience:

• Typically 5+ years with bachelor's or equivalent.

Education and Certification(s):

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

• Influences, develops and executes a wide array of tax compliance and other tax strategic programs and policies that affect immediate financial operations and may also have business-wide impact.
• Proposes tax position changes aimed to enhance business and tax efficient financial results.
• Reviews and manages tax processes, policies and procedures to ensure the company is in compliance with tax rules.
• May manage complex projects of extensive scope and impact. Creates project plans and is responsible for proper allocation of resources and budget. Enlists and manages participation of other project team members.
• Added work experience - Practical experience in ASEAN jurisdictions (e.g., Singapore, Vietnam, Malaysia, etc.) will be useful