Our client, one of the world's largest container shipping companies, is looking for qualified candidates to join their organisation under the Career Development Program (CDP). The CDP was designed with the goal of recruiting talented individuals as Liner Business Generalists, providing them with opportunities to develop a deep understanding of the business through global job rotations across various departments and offices.

Selected candidates must demonstrate both functional and geographical mobility.

We are looking for candidates to join as Assistant Manager / Manager for Global Sales Management, who will then be further rotated.

Roles and Responsibilities:

• Regularly engage with equity terminals to review their operational and financial performance, aiming to maximize profitability through improved productivity and efficiency.
• Assist in setting and monitoring terminal KPIs, identifying performance gaps, and providing actionable insights.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions to key stakeholders.
• Evaluate terminals’ annual budgets, including capital expenditure plans, and facilitate the approval process with Management.
• Analyze existing terminal processes to identify improvement opportunities and implement industry best practices.
• Collaborate across departments to ensure seamless project management and execution.
• Contribute to ad-hoc projects and initiatives as required.

Requirements:

• Bachelor’s degree in a relevant field such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2–3 years of experience in container terminal management. Candidates with additional experience may be considered for senior roles.
• Strong business judgment and analytical abilities.
• Proficiency in Microsoft Excel and PowerPoint at an intermediate level.
• Basic understanding of financial statement analysis and financial modeling.
• Open to candidates from other industries; experience in shipping or marine terminal operations is an advantage.
• Basic knowledge of contract structures.

We thank all candidates for your interest in this role, and regret only short-listed candidates will be notified.

Peh Wei Hao Daniel

EA Registration ID: R24125536

EA Licence No.: 24C2528

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Our client, one of the world's largest container shipping companies, is looking for qualified candidates to join their organisation under the Career Development Program (CDP). The CDP was designed with the goal of recruiting talented individuals as Liner Business Generalists, providing them with opportunities to develop a deep understanding of the business through global job rotations across various departments and offices.

Selected candidates must demonstrate both functional and geographical mobility.

We are looking for candidates to join as Assistant Manager / Manager for Global Sales Management, who will then be further rotated.

Roles and Responsibilities:

• Serve as the primary point of support and ownership for projects within Global Sales Management (GSM) and collaborate with cross-functional teams to ensure timely delivery of key objectives.
• Assist the GSM Team Lead in developing data-driven insights for the GSM BCO and NVO teams.
• Evaluate and recommend value-added initiatives to align with Trade Management and Strategic Yield Management goals.
• Support the GSM Team Lead in the alignment and execution of strategic and tactical sales initiatives for Global Key Accounts (BCO/NVO segments) to enhance the sales pipeline.
• Streamline and improve processes within the GSM team to drive efficiency.
• Facilitate customer-facing activities for the GSM team to strengthen relationships with Global Key Accounts.
• Participate in ad-hoc projects and assignments as required.

Requirements:

• Bachelor’s degree in a relevant discipline.
• 4 to 5 years of experience in the liner shipping or logistics industry.
• Proven track record in sales and business development.
• Strong team player with the ability to work independently.
• Demonstrated experience in managing multiple work streams and handling project management tasks.
• Background in front-line key account management and customer relationship management.
• Excellent communication and negotiation skills for effective stakeholder engagement.
• Strong leadership abilities and collaborative skills.
• Knowledge of Salesforce and the liner shipping business is a plus.

We thank all candidates for your interest in this role, and regret only short-listed candidates will be notified.

Peh Wei Hao Daniel

EA Registration ID: R24125536

EA Licence No.: 24C2528

The National Semiconductor Translation and Innovation Centre (NSTIC) aims to foster ecosystem collaboration and boost R&D translation outcomes in the areas of flat optics and silicon photonics. NSTIC opens up new possibilities in enhancing the performance, efficiency and functionality of semiconductor devices. We are seeking an enthusiastic and self-directed Project Manager to join our team. You will have opportunities to work with researchers from research institutes, universities, as well as industry partners.

Job Description / Responsibilities

• Initiating, planning, executing, monitoring and, coordinating various aspects of projects related to the development and implementation of the technologies under NSTIC
• Ensure timely and successful delivery of the project within budget through the management and control of project risk, scope, schedule, budget and quality
• Manage internal and external stakeholders such as the technical team, NSTIC management, universities, other government agencies and the industry
• Documenting and reporting of project progress and outcomes
• Support other operational activities in the centre

Qualifications / Requirements

• Bachelor or Masters in any engineering / project management related discipline
• At least 3 years of project management experience in semiconductor/microelectronics/photonics or research project
• PMP certifications or equivalent will be advantageous
• Good business acumen, driven to deliver customer requirements and project deadlines
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external stakeholders
• Strong communicator with excellent interpersonal skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Summary:

• Competitive Remuneration Package
• Semiconductor Industry
• Overseas travel opportunities

Job Responsibilities:

• Collaborate with suppliers to develop and execute effective marketing strategies and plans.
• Manage forecasting, inventory, and business reports, working closely with suppliers and internal teams.
• Build and maintain strong relationships with suppliers to enhance business collaboration.
• Drive demand creation and product promotion activities to meet business goals.

Job Requirements:

• Minimum 3 years of relevant product marketing experience in the semiconductor industry.
• Strong communication and presentation skills with proficiency in MS Office applications.

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Our client, a well-established global wealth management firm backed by a leading investment group, is seeking a Service Relationship Manager to join their expanding Singapore office.

As a key member of the foundational team in Singapore, you will work closely with the Market Head to support the firm's growth in Southeast Asia. This role offers an excellent opportunity for career advancement within a rapidly expanding organization.

Key Requirements:

• 3-5 years of experience in wealth management, private banking, or priority banking
• Strong background in client servicing, particularly with high-net-worth individuals
• Experience in account opening, documentation, and client support
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational abilities

What's in it for you:

• Competitive compensation package
• Opportunity to be part of a growing team with career advancement prospects

Mon - Fri, 830am to 530pm

Location: Penjuru lane, Company transport provided near Jurong East MRT

$2800 - 3100. No AWS, 14 AL, yearly performance bonus, $300 medical after probation

Responsibilities

• Committed to doing eveything to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and corrdination.
• Tally overall order received at the end of day to ensure all order is not missed out.
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed.
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
• Other duties as assigned

Requirements

• "Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

- Open to Singaporeans & foreigners

- Competitive package with bonuses & medical benefits

- Comprehensive in-house training Purpose:

As our new Sales & Customer Service Officer, you'll pioneer our new sales department at NK Robotics with your peers, focusing on client management and student enrollment while ensuring top-notch customer satisfaction.

Responsibilities:

- Master our programs, services, and processes.

- Identify customer needs swiftly for efficient sales conversion and service delivery. - Take ownership of leads to meet targets.

- Coordinate with teaching department for seamless operations. -Fulfill other duties assigned by management.

Ideal Candidate:

- O levels, Nitec certification and up.

- 3 weekdays and weekends availability required.

- English & Chinese proficiency; strong bilingualism is advantageous.

- Demonstrates emotional maturity and passion.

- Good persuasion and mediation skills.

- Professional with a positive, cheerful demeanor.

- Competitive package with bonuses & medical benefits

- Comprehensive in-house training

Purpose:

As our new Sales & Customer Service Officer, you'll pioneer our new sales department at NK Robotics with your peers, focusing on client management and student enrollment while ensuring top-notch customer satisfaction.

Responsibilities:

- Master our programs, services, and processes.

- Identify customer needs swiftly for efficient sales conversion and service delivery.

- Take ownership of leads to meet targets.

- Coordinate with teaching department for seamless operations.

-Fulfill other duties assigned by management.

Ideal Candidate:

- O levels, Nitec certification and up.

- 3 weekdays and weekends availability required.

- English & Chinese proficiency; strong bilingualism is advantageous.

- Demonstrates emotional maturity and passion.

- Good persuasion and mediation skills.

- Professional with a positive, cheerful demeanor.

Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Has excellent background in guest or customer service.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

We are looking for an experienced individual who will assist our company to manage the daily sales operations and also assist in achieving company's target profit.

Duties & Responsibilities:

• Oversee daily restaurant sales operations
• Responsible in promoting and marketing the business
• Assessing and improving profitability
• Helps in supervising the day to day activities of associates and helps in assigning responsibilities for specific work
• Responsible in managing staffs and other financial tasks including budgeting and invetories
• Other duties that may assign to him/her

- Bachelor Level

- A good communication skill

- Long Period of experience in F&B field

- Can handle pressure

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an independent, effective and prompt manner. You will also develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

Responsiblities:

• Handle end-to-end process of complaints escalated by both internal and external parties with adherence to service delivery standards.
• Able to conduct and conclude investigation with the relevant departments and communicate investigation findings and outcome to complainants
• Effectively manage interactions with demanding or difficult complainants.
• Handle face-to-face meetings, phone calls, and written communications regarding complaints
• Collaborate effectively with colleagues from other departments who support the investigation and service recovery processes.
• Identify key issues in the complaints received and provide feedback to the concerned departments and/or management for review and improvement.
• Represent the Company in managing the full process of customer disputes through mediation and adjudication at the Financial Industry Disputes Resolution Centre Ltd (FIDReC) and other external escalation channels.
• Submit complaints management related reports on a timely basis
• Support and attend to policy renewal and billing related enquiries from intermediaries and corporate clients. .
• Suggest and provide process improvement in alignment with organization’s Technology, Digital and Analytic (TDA) direction.
• Manage internal and external audits on complaints data and implement proposed improvements if any.
• To undertake ad-hoc tasks and projects assigned by Head, Customer Experience

Minimum Job Requirements:

• Bachelor’s degree holder
• Minimum of 5 years of experience in Customer and Complaint Management, preferably with knowledge in insurance and employee benefits (Group Insurance)
• Exceptional follow-up skills, prioritization, multitasking, organized and time management capabilities
• Ability to thrive in a fast-paced environment and meet tight deadlines
• Result-oriented personality
• Strong interpersonal and communication skills
• Proven ability to work effectively as part of a team

Job Description

Roles & Responsibilities

• Provide comprehensive financial services to customers, including account management, credit advisement, and payment solutions.
• Analyze customer financial needs and develop tailored solutions to meet those needs, ensuring a high level of customer satisfaction.
• Manage customer accounts, keeping accurate records of transactions, payments, and any financial arrangements.
• Work closely with the sales and customer service teams to identify opportunities for financial service enhancements and to resolve any customer issues related to billing or payments.
• Educate customers on financial products and services, including the benefits and risks associated with each, to empower them in their financial decision-making.
• Stay abreast of the latest trends and regulations in the financial services industry to provide informed advice and services to customers.
• Collaborate with the finance department to streamline billing and payment processes, ensuring efficiency and compliance with financial policies and regulations.
• Performs other duties as assigned.

Requirements

• 2 to 3 years of experience in customer financial services, banking, or related roles
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field strongly preferred
• Excellent communication and interpersonal skills, with the ability to explain complex financial concepts in simple terms.
• Proficiency in financial software and systems and Microsoft Office Suite.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to handle confidential information with discretion and integrity.
• Customer-focused with a passion for delivering exceptional service and building positive relationships.
• Proficiency in English and an additional Language of either Japanese, Korean or Thai is required.

Please submit resume via - https://fedex.wd1.myworkdayjobs.com/FXE_APAC_External/job/FXE_APACSGPSGSINROFinance-Service-Centre/SG040X--Customer-Financial-Services-Specialist--Japanese-Korean-Thai-Speaking-_RC737878-1

Job Description:

• Management and processing of international customer orders, inquiries, feedback.
• Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer-oriented manner.
• Coordinate with and provide support to customers and respective departments.
• Ability to communicate effectively, resolve conflicts and handle customer complaints
• Ability to perform operational duties and team project responsibilities
• Assist in social media outreach and marketing activities
• Miscellaneous operational and administrative duties

Requirements:

• Preferably with at least 1-year relevant experience
• Excellent customer service skills, spoken, written ability
• Possess good analytical abilities with interpersonal skills.

Job information:

• Full-time, 5 days work
• Office hours: 9 - 6pm
• 2mins walk from Tai Seng mrt
• Medical Insurance
• Variable Bonus
• Birthday Leave
• Staff Discounts
• Positive work environment with exciting welfare programs
• Excellent Career growth
• Collaborative work culture

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

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