Job Description

We are representing a global client in search for a motivated and experienced Rider Manager to oversee our delivery operations.

Key Responsibilities:

• Rider Recruitment and Training:Oversee the recruitment process for riders, ensuring that new hires are effectively onboarded and trained according to company standards.
• Performance Management:Monitor and enhance rider performance utilizing the company’s star-rating evaluation system to ensure compliance with platform standards.
• Team Leadership and Support:Provide daily assistance to the rider team, addressing any challenges they encounter on the job and fostering team cohesion and morale.
• Rewards and Incentive Management:Manage and implement the company’s rider reward mechanisms, including star bonuses and the monthly reward pool system.
• Complaint and Dispute Resolution:Address and resolve rider-customer disputes or complaints promptly, ensuring efficient management of issues while maintaining the company’s reputation.
• Data Analysis and Reporting:Regularly analyze rider performance data, generate reports, and propose improvements to enhance overall operational efficiency.
• Policy Enforcement:Ensure that riders comply with platform operational policies, including penalties for lateness and order cancellation rates.

Job Requirements:

• Experience:At least 3 years of team management experience, preferably in the delivery industry or a related field.
• Leadership:Strong leadership skills with the ability to motivate and guide teams toward high-performance goals.
• Communication:Excellent communication skills to maintain effective interactions with riders, customers, and internal departments.
• Problem-Solving:Ability to solve complex issues and make quick decisions under pressure.
• Data Analysis:Proficiency in using Excel or other data analysis tools for making data-driven operational decisions.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Scope:

• Develop and implement BI strategies that align with the organization's business goals and data-driven decision-making needs.

• Lead, mentor, and manage a team of BI analysts and data professionals. Foster a collaborative environment and support team development.

• Oversee the collection, organization, and maintenance of large datasets, ensuring data quality, integrity, and accessibility.

• Drive the development of actionable reports and dashboards using BI tools to facilitate data-driven decision-making at all levels of the organization.

• Work closely with business units to understand their data needs and provide solutions that deliver business insights.

• Ensure adherence to data governance policies, security standards, and compliance regulations when managing and sharing business intelligence.

• Monitor and evaluate the effectiveness of BI initiatives, providing regular updates to senior management on key performance indicators (KPIs) and insights derived from data.

• Implement advanced data analytics and predictive modeling to provide deeper insights and forecast future trends.

• Continuously evaluate and improve BI tools and technologies to ensure they meet business needs and improve efficiency.

Job Requirements:

• Min. Bachelor's degree in Business, Computer Science, Information Technology, Engineering, Statistics, or a related field.

• Min. 5 years of experience in Business Intelligence, Data Analytics, or a related field, with a minimum of 3 years in a managerial or leadership role.

• Strong experience with BI tools such as Power BI, Tableau, QlikView, or similar platforms. Experience with database technologies such as SQL, MySQL, or NoSQL, and familiarity with data warehousing and ETL processes is highly desirable.

• Proven track record in managing BI projects, working cross-functionally, and leading teams to successful project delivery.

• Good knowledge of statistics models and methodologies

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Duties:

• Manage the process for QMS audits, to ensure compliance of the organization’s Integrated Management Systems wrt ISO9001/TS16949/ VDA 6.3, Customer specific requirements.
• Identify areas/ system gaps for improvement and implementation. Establish and drive QMS enhancement and integration roadmap/milestones.
• Work closely with Operations and key stakeholders to maintain consistent manufacturing, quality policies and compliance
• Responsible for maintaining/improving fab performance though SPC program.
• Investigate root causes and resolve key fab-related quality issues and effectiveness of corrective and preventive actions. Manage Non-Conformance cases with respect to on-time closure with the relevant customers/Business Lines.
• Responsible for Outgoing and Periodic review OQA performance to drive defect reductions
• Responsible for Document Centre Management & Library Services
• Management of change among diverse cultures in a fast paced environment
• Co-work with related functions to support the wafer fabrication process to drive process/system optimization and effectiveness

Job Qualifications:

• Degree in Chemical / Electrical Engineering / Physics / Chemistry or equivalent
• 8+ years in semiconductor industry preferred
• Knowledge of wafer fabrication process essential
• Strong in project management skills, facilitation, analytical skills and system thinking

As a PDE Strategic Program Manager, you'll drive PDE Engineering Strategy Programs in collaboration with Technical Experts and Senior Leaders within PDE, Global Assembly & Test, and Global Quality. This role demands strong project management, proficiency in MS suite, data analytics, dashboard/report creation, excellent English communication skills, people engagement, and strategic vision to support Micron’s key initiatives.

Key Responsibilities

Lead strategic engineering initiatives by creating plans, setting milestones, and prioritizing tasks while maintaining consistent communication with partners. Predict risks and challenges, manage program prioritization and timelines, and balance business requirements against technical and operational limitations. Additionally, you must establish both quantitative and qualitative metrics to assess the effectiveness and efficiency of key programs, implement systems and processes, and oversee and drive programs to successful completion:

• Drive Assembly & Test Global network management to develop & implement strategic and quality engineering programs that are aligned with Micron’s quality strategic objectives
• Structure and implement analysis to develop recommendations and drive execution / implementation in a fast-paced, data-driven environment.
• Identify continuous improvement opportunities in business process and cross-functional/regional quality functions
• Engage various partners from technical experts to senior leadership to facilitate and drive key strategic & quality engineering programs for global Assembly & Test network.
• Being able to apply project management skills to initiate, plan, implement, drive, and evaluate the project effectiveness
• Must have a strong data analytic skill, coding & script (phyton), dashboard (Power BI/ Tableau etc.) design and development skills
• Publish on-time weekly business reports.

Requirements

Skills & Competencies

Proficiency in data analysis, coding and scripting (Python), dashboard design and development (Power BI/Tableau, etc.), project management, and English communication are essential. A background in automation, product, or process engineering is advantageous.

• Strong project management skills
• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence partners at all levels
• Strong sense of ownership and ability to work across different functions and Business Units
• High learning agility to quickly understand the value drivers in numerous and diverse types of strategic/ engineering programs/ projects
• Strategic partner engagement capabilities, including: clear understanding of partners’ needs, problem statement, and value proposition discovery, various types of business/ engineering analysis (good-to-have)
• Someone who is excited about how their contribution can support to transform how the world uses information to enrich life for all with Micron’s memory and storage solutions

Education and Experience

• Bachelors in any Engineering or Science (Data Analysis/ Statistics) or related field
• Experiences in Technology/ IT project Management (minimum 3-5 years of project management/ PMO experience
• Experiences in high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

Ready to power a greener future? Apply today to be at the forefront of renewable energy growth!

Join our established client as a lead global renewable energy sector to be the key player in shaping a sustainable future.

As a Global Investment Manager, you will expand regional market presence, foster strategic partnerships, and drive projects in sustainable energy. This dynamic role focuses on market expansion, land acquisitions, and project execution while collaborating with international government authorities.

• Work Location: Singapore (International Travel Required)
• An opportunity to work globally, collaborate with diverse teams, and play a pivotal role in sustainable energy innovation
• ONLY Singaporean can be considered due to project requirements

Key Responsibilities:

• Business Development / Market Expansion: Identify and analyze new land opportunities (globally) for sustainable energy, forge strong partnerships, and create strategies for market entry
• Partnerships & Negotiations: Build relationships with global stakeholders and secure project permits and documentation
• Project Management: Oversee projects from feasibility studies to final execution, ensuring regulatory compliance and timely delivery
• Leadership & Collaboration: Lead cross-functional teams to drive innovation and success

Ideal Candidate Profile:

• Bachelor's Degree in Engineering Management or related field
• More than 5 years in renewable energy business development and project management in a global business setting
• Proven track record in managing high-impact, large-scale projects with international reach
• Strong understanding of the global renewable energy landscape, including familiarity in regulatory environments, technological advancements, andrenewable energy and environmental conservation industry trends
• Proven leadership, negotiation, and cross-functional team management skills
• Exceptional negotiation and communication skills
• Frequent international travel is required for land evaluations and/or meetings with government authorities

HOW TO APPLY:

Interested applicants, please submit your updated resume in MS Word/PDF format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.

AiLin Lee | EA Registration No: R1104629

Role Overview:

Lead a team of Tax Executives in managing client tax portfolios and providing high-quality tax solutions. Be the expert on local tax matters, handling client and tax authority queries. Oversee portfolio allocation, ensuring efficient coordination and exceptional client service.

Key Responsibilities:

• Manage corporate, personal, partnership, and withholding tax compliance.
• Develop budgets, allocate resources, and monitor tax engagements.
• Serve as the main client contact, ensuring satisfaction and resolving issues.
• Lead tax compliance processes and handle disputes with tax authorities.
• Train, coach, and manage the tax team; recruit as needed.
• Foster a collaborative team culture and explore business development opportunities.
• Support cross-functional relationships and participate in ad-hoc projects.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field with a professional qualification.
• Proven experience in tax compliance, team leadership, and client management.
• Strong tax technical skills and ability to offer value-added solutions.
• Excellent English communication skills (oral and written).
• Team player, able to meet deadlines with minimal supervision.
• Experience with Singtax software (Corporate & Personal) is a plus.

Why Join Us:Take a leadership role in a growing tax team within a leading firm. We focus on empowering high-growth businesses, continuous learning, and professional development. Be part of a supportive environment where you can make a significant impact on client success.

Our client is a regional venture capital firm with a strong track record in the region. As the business continues to grow, they are looking for a Finance Manager to cover corporate accounting for the firm entity. The position is based in Singapore.

Key responsibilities:

• Responsible for management account monthly closing for management group companies;
• Prepare intercompany invoicing including counterpart’s subsidiaries and affiliates;
• Perform the monthly reconciliation of bank statements;
• Provide monthly consolidation of management group accounts, forecast cashflow and variance analysis on a timely basis;
• Provide the reimbursement of expenses to the Funds to portfolio controller on a quarterly basis;
• Manage indirect cost allocation and revenue recognition;
• In-charge of external audit and statutory reporting;
• Responsible for bank/exchange/custodian account opening for all entities including fund management group
• Process all vendor payments for all entities including fund and management group as well as maintai invoice tracker
• Maintain a database of bank information and company information
• Other project or adhoc task will be assigned

Key requirements

• At least 5 years corporate accounting experience in asset management / fund management industry
• Bachelor's degree in Accounting or other accounting qualifications.
• Qualified Accountant / CPA is preferred
• Analytical in problem solving, able to make judgment/ recommendation
• Good interpersonal and business communication skills
• Ability to prioritize and work accurately with close attention to detail;
• Self-motivated, independent and fast learner

Interested parties please send your resume to Loretta Chan at [email protected]

Regrettably only shortlisted candidates will be contacted

EA License Number: 20C0180| Registration no: R1876188 |

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 6 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

We are seeking a proactive and experienced Digital Product Manager to join our team. The successful candidate will manage the entire product line life cycle, from strategic planning to tactical activities, guide product development from conception to launch, and evaluate product functionalities and performance.

Your key responsibilities:

1. Manage and oversee the entire product line life cycle, including strategic planning, development, and tactical execution.
2. Develop and support product positioning strategies based on customer demands and market trends.
3. Guide the entire process of product development from concept, design, implementation to launch.
4. Regularly evaluate product functionalities and performance, and propose enhancements based on market feedback and consumer demands.
5. Conduct comprehensive market research to identify potential partnerships for the product, and generate innovative ideas for increasing market share, improving customer experience, and driving growth.
6. Oversee market research studies to keep abreast of new technologies and competitor offerings.
7. Lead in the development and presentation of business proposals to capitalize on new business opportunities.

To qualify for the role, you must have

1. At least a Bachelor’s degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
2. Proven experience as a Product Manager or similar role in the digital industry.
3. In-depth knowledge of product management principles, concepts, and techniques.
4. Experience conducting market research, product positioning, and marketing strategies.
5. Exceptional project management and organizational skills.
6. Strong problem-solving abilities, coupled with excellent communication skills.
7. Experience in managing cross-functional teams.

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Business Manager / Sales Manager (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $5000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Lead and inspire a team of Salesmen to meet sales goals.
• Set clear sales objectives, aligning with company-wide targets.
• Evaluate and enhance salesmen's performance through regular feedback and support.
• Facilitate training and development to boost sales skills.
• Efficiently manage and convert sales leads to achieve targets.
• Support the team in deal negotiations and closures.
• Maintain sales department budget to meet financial goals.
• Generate and review sales reports, analyzing performance and identifying improvement areas.
• Conduct market analysis to stay ahead of industry trends.
• Execute additional duties as required.

APPLY NOW!!!

• Minimum 10 years of experience in a similar role.
• Demonstrated leadership with strong team management capabilities.
• Proven sales record in the automotive industry, exceptional negotiation and deal closure skills.
• Analytical aptitude for market trends, sales data, and financials.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68253 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Research on Latest Trends: As a research expert, you will delve deeply into the latest technologies, such as AI and blockchain, to conduct comprehensive research that keeps the team aligned with market demands and competitive landscapes.
• Analysis: By performing in-depth research and analysis of the latest trends in the crypto industry, you will positively influence the Cefi Product Strategy with reliable information and data. Examples include analyzing listings, new features, and web3 topics.
• Process Implementation: Organize and facilitate strategic discussions that align with the overall vision of the Cefi product team. This includes setting up meeting cadences, implementing process improvements, and creating an environment conducive to discussing strategy and innovation topics.
• Business Innovation: Continuously enhance the company’s Cefi Product strategy by deeply analyzing the current competencies of Cefi Product teams. Regularly evaluate and reflect on technological performance to drive improvement.

Requirements:

• Min. degree education with over 5 years of proven success and experience in strategy planning, consulting, and research in Crypto, VCs, Internet, Fintech, or Consulting.
• Knowledgeable in the Web3 industry, with expertise in areas such as trending narratives in token listings, new trading products/features, and AI/Blockchain products.
• Excellent communication and organizational skills; a team player who thrives in a fast-paced environment and is passionate about innovation.
• Strong business acumen with the ability to build effective relationships across different business teams.
• Experience in AI & Blockchain

Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The Opportunity

The Customer Success Manager (CSM) for SEA DX Accounts is accountable for Adobe’s largest and most complex Customer Experience Cloud relationships. The mission of this team is to be relentless in ensuring customer satisfaction. To build strong partnerships, have a clear understanding of business goals and ultimately ensure our customers see value from their investment with Adobe.

The Senior CSM is responsible for bringing the best of Adobe’s unique capabilities, best practices and digital transformation experience to our customers’ business objectives. In this role, you be cultivating strong relationships across customer executives and senior level decision makers and developing a deep understanding of their unique business needs, use cases and objectives. You will be responsible for driving adoption & mapping value realized to Adobe solutions- aligning with multiple stakeholders, advising on change management, and risk mitigation with the goal of enabling customers to maximize value from their Adobe investment and achieve their business objectives.

As a Senior Customer Success Manager for Thailand DX Accounts you will drive a robust Customer Success charter across your accounts which includes:

• Accountability for customer’s overall success with Adobe: adoption growth of Adobe platform, long term customer health, and Value Realized with the platform whilst maintaining a long term partnership.
• Driving mutual understanding of Adobe’s unique and groundbreaking “experience business” capabilities and promote how those capabilities create long-term value for the customer across various customer business units & organizations
• Improving solution adoption by providing insights on standard methodologies, solution usage maturity, benchmarking, and identifying and resolving obstacles.
• Maintaining regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and visibility, inclusive of regular business reviews
• Identifying customer risk and collaborating with the extended Adobe team to develop and complete "get well" plans.
• Encouraging customer advocacy and improving innovation by incorporating standard methodologies and improving processes in the Adobe ecosystem.
• Orchestrating the breadth of Adobe resources to delight the customer in their experience (Delivery/Consulting, Renewals, Adobe Experts, Customer Care, Customer Success Managers, Product Teams, etc.)

The Customer Success Manager should excel in:

Customer Leadership

• Proactively assess the interactions with our top customers (product performance, depth and breadth of usage, support experience) and ensure the feedback is gathered and conveyed internally to enable ongoing improvement of Adobe products and services.
• Develop positive relationships with our key collaborators to ensure alignment with executives and provide valuable insights to support the team in developing and implementing improvement strategies.

Execution for Results

• Partner with sales management team to align on vertical objectives and achieve and exceed retention, growth and satisfaction targets. Ensure team is achieving CSM objectives and crafting high-quality work, including Strategic Business Reviews, Customer Success Plans, and Dashboards.

Expertise & Thought Leadership

• Drive thought leadership & grow as a leader in one of the most exciting and dynamic technology fields today.
• Promote innovative thinking and standard methodologies, both within the company and in the industry, regarding business transformation.

Executive Presence and Influence

• Engage broadly across the Customer and Adobe organizations from management through to C-Level/Influencer as required

Scale & Continuous Improvement

• Deliver innovative, repeatable, measurable Customer Success programs.
• Implement a process for continuous improvement, driven by user and customer insights, feedback, and industry research.

What you need to succeed:

• Bachelors Degree or equivalent required and a Masters Degree is a plus
• 9+ years of experience in customer success, relationship management or management consulting organization with demonstrated, quantifiable experience delivering on significant business value
• Strong executive presence, including ability to effectively partner with and influence client executives and be a credible and effective C-level advisor
• Creative problem-solving skills, including the ability to understand the impact and intersection of people, process and technical changes and to articulate high-level solutions to address business problems
• Proven organizational, prioritization skills and an ability to work in a highly matrixed environment
• Outstanding executive-level interpersonal and written communication skills, with the ability to effectively navigate difficult conversations and mediate to healthy outcomes
• Strong familiarity with Adobe products, capabilities, and efficient use cases.
• High degree of intellectual curiosity and ability absorb new concepts quickly
• High level of energy and personal drive
• Willingness to travel up to 25% of the time
• Experience managing large enterprise accounts over a minimum of $500k USD annually within Financial Services, Telco’s, Airlines in SEA market. Also have handled over 5 accounts simultaneously.
• Lead multi product solution adoption strategy & value realization of a Martech platform.
• Fluency in Thai is essential to communicate with Thai-speaking clients/customers/partners

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours:

• AM, PM shift (No Overnight Shifts)
• Any 5 days in a week

Responsibilities

• Assist in the collection of payment for discharging patients
• Conduct financial counselling for inpatient stay/charges
• Perform discharging procedures for patients
• Obtain follow up appointment for Inpatient patients
• Help in additional responsibilities as assigned by supervisors

Requirements

• Minimum GCE N Levels with 1 year of working experience in customer service
• Excellent interpersonal and communication skills, able to work with all levels of staff
• Strong passion to serve the patients
• Willing to work 2 rotating shifts, including weekends and public holidays

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Title: Temporary PSA, Front Office
Duration: 4 months
Location: Bishan

Work Schedule:

• Flexible 5-day work week (Monday to Sunday)
• AM Shift: 7:00 AM to 4:30 PM - $12/hr
• PM Shift: 12:00 PM to 9:30 PM - $14/hr
• Rostered shifts including weekends and public holidays.

Job Responsibilities:

• Perform reception and front desk duties, including greeting and assisting patients and visitors.
• Handle general enquiries from patients and visitors, both in-person and over the phone.
• Assist with portering and triaging duties, such as transferring patients between different locations within the facility.
• Clean and maintain wheelchairs and other assistive equipment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Your Career

The Named Account Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. Oh, and did we say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.

Our solutions are best–in–breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

Our customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us.

The Customer Support Director is the prime interface and point of escalation for any major issues arising from the customers. Issues can be related to technical, spares, quality, commercial, safety, flight operations or any related subjects.

As Customer Support Director, your objective will include:

· Developing strong understanding of customer airline operations and creating support actions that can improve their business

· Anticipate issues arising that can be of impact to customers’ operations

· Developing and maintaining relationships with a portfolio of Airlines.

· Coordinate cross-functional support activities for your list of assigned customers.

· Lobbying and working with internal stakeholders and/or external vendor(s) for solutions to support customers

· Promoting the products and services developed by the ATR Customer Service Directorate.

ACTIVITIES

· Ensure daily contact with the Customers assigned to him/her on major support matters

· Monitoring of customers’ fleet utilization and anticipate any support requirements

· Visit the assigned Customers on a regular basis, in order to review overall support aspects including, but not limited to, technical matters, fleet performance, spares and repairs, commercial products and services including GMA, vendor issues, credit management and anticipation of future needs

· Ensure the coordination of all support matters within AES as far as his/her assigned Customers are concerned. Specific project management and follow-up shall be performed across ATR directorates and in full coordination with customers.

· Actively support AES’s Aircraft Sales Directors and other commercial services during sales campaigns of aircraft and/or services. In doing so, participate during the initial contact with potential customers in order to assess their specific needs

· Monitor Customer satisfaction and ensure proper communication is made on the matter

· Assist the Credit Management team in the efforts to collect on-time payments from the Customers

· Other duties as assigned.

PROFILE

· University degree or equivalent either in engineering or business management

· At least 7 years of professional experience in the following fields:

o Experience in an airline organization or in a position of customer support role

o Experience of aircraft manufacturer Customer Services organization and activities

· Understanding of aircraft systems and structures.

· Good knowledge of aircraft maintenance and operations.

· Commercial experience is a plus

· Ability to understand and synthesize complex issues and co-ordinate the activity of different working teams towards their resolution.

· Project management skills and ability to coordinate activities on a transversal basis Customer-orientation, communication and soft skills product quality conscious and understanding of operator’s constraints

· Frequent travelling is required

· Ability to work under stress conditions and ability to travel under short notice

· Languages: Fluent English. Chinese and French language speaking skill would be a plus.

· IT: Fluent with Microsoft Office software, including MS Word, Excel, PowerPoint, and Outlook.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Primary Responsibilities

• Develop daily/monthly operational and financial reports, dashboard/matrix to keep track of departments’ productivity and financial performance.
• Monthly review of Transportation departments’ financial performance against historical results, forecasts, and budgets, and provide recommendations to reduce redundancy, improve efficiency and ensure financial targets are met.
• Timely review of accuracy of Transportation statistics required for weekly and monthly reporting purposes.
• Review departments’ billing and statistical recording processes and implement procedures to straighten any process inefficiencies and ensure billing and data records are timely, accurate and complete.
• Maintenance of daily and monthly operational data for statistical reporting.
• Involved in contract tender exercise for departments’ required products and services with Procurement and respective Operations teams and conduct detailed review of terms and clauses for contractual agreements.
• Support and review financial aspects of operational projects and initiatives which drive process improvements and guest satisfaction.
• Develop and review Standard Operating Procedures (SOPs) to ensure procedures are in line with Finance, Procurement and Compliance requirements.
• Review of Transportation departments’ contractual and purchase requisition listing to ensure timelines are complied with Procurement and Compliance requirements.
• Perform ad hoc and routine analyses supported with data and financial projections/impact as assigned by Management for strategy and operational decision-making purposes.
• Interpret and analyze business statistical data to support Operations teams with execution of process enhancement initiatives.
• Spearhead on the development and maintenance of annual operating and capital budgets and preparation of budget justifications for Transportation departments.
• Key liaison between Transportation and other internal stakeholders (Procurement, Compliance, Finance) to address questions relating to departments’ financial performance, reports and any relevant processes.

Requirements

• Degree in Accountancy, Finance or related with at least 5 years work experience in similar capacity related to business planning or financial analysis
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills and adept at managing stakeholders
• Strong collaboration skills, with an ability to work effectively in a team and with stakeholders from different functional areas.