Our client, a Fuel Management Services is a leading marine fuel logistics, and they supply and market bunkers to all types of vessels are hiring Marine Service Engineer with minimum of 2 years of experience in marine service and repair.

Job Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or related field preferred.
• Minimum of 2 years of experience in marine service and repair.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Knowledge of marine engines, aux engines and cargo pumps.
• Ability to read and interpret technical manuals and schematics.
• Ability to lift heavy objects, work in various weather conditions, and perform physically demanding tasks.

Responsibilities:

• Diagnose and troubleshoot issues with marine engines, auxiliary engine, steering systems, and other components etc.
• Perform repairs on inboard and outboard engines, including fuel systems, cooling systems, and exhaust systems.
• Conduct routine maintenance to ensure all shipboard system are working in satisfactory order.
• Ensure the cleanliness of ship and engine room when onboard
• Provide detailed reports on work performed and explain the nature of repairs and services to customers.

Safety and Compliance:

• Adhere to all safety protocols and regulations to ensure a safe working environment.
• Ensure compliance with environmental regulations related to marine service and repairs.

Documentation and Reporting:

• Maintain accurate records of services performed, including time, parts used, and labour.
• Utilize service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Work closely with other technicians and service team members to ensure efficient workflow and customer satisfaction.
• Assist in training and mentoring junior technicians as needed.
• Any other duties as assigned.

Other information

• Work Location - Northeast KIM CHUAN. TAI Seng MRT
• 5 days' work week from 9am - 6pm
• Basic salary ranging from $3,500 - $5,000 with AWS and Variable Bonus for candidates with 2 years' experience in marine service repair

If you possess the above-mentioned experience. Interested applicant. Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Working Location:

• Clementi - West Side

Working Hours:

• 8.00 am to 5.30 pm Monday to Friday (Onsite)

Job Responsibilities

• Will be the single point of contact with the customer.
• He/she shall be responsible for managing and coordinating with all parties the performance and delivery of the services stated in the contract.
• The Service Delivery Manager shall be responsible for coordination of the respective progress/ad-hoc meetings with all parties involved. This includes preparation of meeting agenda, consolidating the performance and progress reports, preparation of minutes of meeting and follow-up action items after the meetings.
• The Service Delivery Manager shall be responsible for all aspects of service delivery, service quality, service assurance and monitoring.
• The Service Delivery Manager shall ensure that all Contractor’s team members are fully equipped for service delivery, and understand SUSS and IAL IT security requirements, including cyber security incident reporting.
• Have good customer engagement skills
• Have worked and handled projects with 1500 users with the scope of managing End User Support, Infrastructure Support, DB Support

Requirement:

• A minimum Diploma in Information Technology or its equivalent with atleast 5 years of experience in a Service Delivery Manager / Project Manager function for end user clients
• Previous education / MOE related project experience would be advantageous
• With a minimum of 3 years of supervisory experience
• Ability to report, pacify and diplomatically communicate with stakeholders of the project is a critical skill
• Has a sound knowledge of deliverance of IT services including planning, execution, and reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10713

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

Privacy Policy

Our Global Privacy Policy

Service Technician Job Description

We are looking for a technically skilled service technician to our businesses to perform equipment and machine repairs. The service technician will install and test products and provide customers with instructions on the proper usage of the product. To be successful as a service technician, you should have excellent technical and mechanical skills. You should have experience with basic hand, power, and diagnostic tools.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.

• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.

• Using diagnostic tools to identify issues and evaluating the available information.

• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.

• Promoting the company's services.

• Maintaining your technical and mechanical skills.

Service Technician Requirements:

• The ability to work independently.

• Managing overtime on service calls with patience and not rushing the job.

• Excellent customer service and communication skills.

• The ability to diagnose and solve problems based on customers' nontechnical descriptions.

• Strong working knowledge of equipment and tools used in the industry.

As a Field Service Engineer, you are accountable for:

• Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

• Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

• Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

• Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

• Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

• Must be flexible to work in 12 hours shifts

• Able to cope in a highly pressured fast-paced environment

• Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

• Customer orientated with high level of service attitude

• Good listening and analytical skills

• Hardworking, outgoing and enthusiastic

• Positive working attitude

• Team player, and also able to work independently and with little supervision

• Able to thrive in a dynamic environment

• Able to understand the system and architecture diagrams

• Able to understand the user operation environment

• Willingness to pick up new technologies

• Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

Responsibilities:

• Delivering fast, friendly and accurate service to all guests
• Welcoming each and every guest with a smile and being genuinely friendly and personable at all times
• Attending to guests’ needs as a primary focus
• Strict adherence to grooming standards
• Demonstrates good work habits such as punctuality, orderliness and tidiness
• Promoting teamwork to achieve set goals/targets
• Maintain operational areas to exceed guests cleanliness, comfort and convenience expectations
• Following all food safety, sanitation and hygiene requirements and practices
• Performing all assigned tasks and procedures efficiently and in a timely manner
• Assisting in the completion of station preparation, stocking and making sure that station area is clean
• Accept additional duties and responsibilities as assigned by Superiors

Requirements/Skills:

• At least 1 year relevant experience.
• Pleasant personality and service oriented
• Hardworking with a positive attitude.
• Ability to work well in a team environment
• Good communication and interpersonal skills
• Ability to thrive in a fast-paced and highly energized working environment

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

A service crew member's responsibilities include taking orders, serving food and drinks, and providing customer service. They may also help prepare food and handle cash.

Responsibilities

• Customer service: Provide friendly and prompt service, answer questions, and help customers with wrong orders
• Food and drink service: Present menus, take orders, and serve food and drinks
• Food preparation: Help prepare food, including cooking, cleaning, and wrapping
• Cash handling: Ring up orders, collect payment, and make change
• Billing: Prepare bills and itemize costs and taxes
• Order assembly: Check orders for accuracy and completeness, and pack for dine-in or takeout

Skills

• Communication: Be able to communicate well with customers and coworkers
• Food safety: Follow food safety regulations and have experience with food safety
• Cleaning: Be able to clean up after cooking and maintain cleanliness
• Physical fitness: Be able to work on your feet for long periods and work irregular hours
• Positive attitude: Be friendly, reliable, and punctual

Service crew members work in hospitality, food services, and retail industries.

As the Assistant Purchasing Manager, you will support the Head of Purchasing in sourcing and procuring products essential for our company's operations.

This is a crucial role in maintaining inventory levels, negotiating with suppliers, and ensuring timely delivery of products.

Responsibilities:

• Participate in the developing of purchasing strategies together with the HOD based on company goals and market trends.
• Source and evaluate international suppliers based on price, quality, selection, service, support, availability, reliability, and supplier reputation.
• Negotiate contracts, terms, and pricing with suppliers.
• Maintain and update inventory records and ensure accuracy in purchasing and delivery.
• Work closely with international suppliers, key stakeholders and functional team members to ensure uninterrupted supplies of products.
• Evaluate supplier performance and conduct regular performance reviews to ensure compliance with contractual obligations.
• Monitor and analyze market trends and competitor activities to identify opportunities and challenges.
• Handle administrative tasks such as preparing purchase orders, requisitions, and reports.
• Resolve supplier or delivery issues in a timely manner to minimize disruption to operations.
• Stay updated with industry trends and best practices in purchasing and supply chain management.
• Ensure compliance with relevant laws, regulations, and company policies in all procurement activities.
• Communicate effectively with internal teams to provide updates, gather feedback, and address concerns related to procurement.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven 5 years’ experience in purchasing, procurement, or supply chain management in the foodservice industry.
• Strong negotiation skills and ability to build and maintain supplier relationships.

Remuneration

• Basic salary: $4,000 t0 $4,500 per month (can be negotiated depending on experience)
• 14 days annual leave per year
• 1 month AWS
• Variable Bonus
• Medical insurance coverage
• 5.5 days workweek (on assigned Sat duty)

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

WhatsApp me @ +65 8882 1834 for a prompt response to your enquiry!

Charmaine Soh Rui En | Reg No.: R24122333

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Assistant Sales Manager

Industry: Floral & Landscaping Service Provider

• 5 Working Days, Weekend & PH OFF
• 4 Days 8am-6pm, One Day 9am-6pm
• Basic Salary: $3,500 - $3,800 + 14 Days AL + Sales Incentives ( $300-$900 Per Month After Probation) + Transport Allowance (If Has Car) + Performance Bonus
• Location: Near to Bedok MRT , Singapore

Job Requirements:

• Degree or Diploma in any related field
• At least 2 years of experience holding a leadership role in Sales.
• Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

Summary:

• Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base.
• Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.
• You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.
• You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

Develop and maintain strong relationships with assigned clients.

Understand clients' needs, business objectives, and challenges to provide tailored solutions.

Provide consultation and proposals for indoor plants and landscape solutions.

Managing new and existing client accounts.

Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

Focus on acquiring new customers to achieve revenue growth and meet sales targets

Additionally, aim to achieve revenue retention and growth from existing customers

Negotiate/close deals and handle customer feedback.\

3. Collaboration and Coordination:

Work closely with other departments such as operations, accounts, and CRS team.

Ensure a coordinated approach to client management.

Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

Monitor and report on sales performance.

https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

· Manage service management framework, ensuring service levels meet Service Level Agreements

· Lead and coordinate Managed Services Team

· Change and Configuration Management

· Ensuring proper tracking, root cause analysis and timely resolution

· Manage transition process from existing teams or vendors

· Conduct review meetings with service providers to discuss performance and identify improvement opportunities

Requirements:

· ITIL Foundation Certification (v3 or 4) / Enterprise Administrator Expert / Security Operations Analyst Associate

· 5 years of experience in SLA Management (IT Industry)

· Strong understanding in Service Delivery Management, M365 services

· Excellent organizational, solid leadership and coordination skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Assistant Funeral Operations Manager (Contract role, yearly renew)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Role & Responsibilities

• Undertake day to day restaurant operational tasks such as taking orders, cashiering, serving food & drinks
• Communicate customer preferences and dietary requirements to the kitchen
• Clear and clean tables for service, greet walk-in customers
• Collect payment from customers and perform other cashiering duties
• Daily housekeeping in dining areas, food waste disposal
• Assist with dishwashing duties as needed
• Other job related ad-hocs duties if required

Skills/Qualification Requirement

• Relevant experience preferred
• Team player
• Available to work between 11am to 11pm including weekends
• Work 5 Days 6 Hours or 6 Days 5 Hours

• Well Established Company
• Basic $3500 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Responsible for outdoor and indoor repair work of all cleaning products
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in any Electrical & Electronic or Mechatronics Engineering or relevant qualification
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Join the Policy Division at SNEF to spearhead progressive workplace initiatives and advance tripartism. We're committed to shape dynamic labour policies and foster a resilient workforce – fit for the future.

As a member of the Policy Division, your role involves studying, analysing, and crafting strategic labour policies that address employer needs and specific employee groups of the labour market. You'll dive deep into global and local trends, leverage socioeconomic data to pioneer innovative HR policies. These policies cover a wide myriad of labour topics, from the changing employment relationships to fair employment practices.

You will

• conduct extensive research and analysis to predict how employers will react to proposed employment guidelines and legislations
• utilize cutting-edge methodologies that elevate policy development and foster robust stakeholder engagement.
• deliver comprehensive economic analyses and transform complex manpower issues into visually compelling insights
• collaborate with academic institutions, government bodies, and tripartite partners to shape these insights

Join us if you are keen on developing models to forecast future manpower scenarios and the factors impacting Singapore's economic landscape.

Keen to play a part in #tripartism, collaborate with tripartite partners to drive impactful change? Join us at Policy Division.

• Salary Range: $2300 - $2800

• Working Location: Chinatown

• Excellent Welfare & Benefits

• Working days & hours: Tuesday - Sunday (11:00am - 3:00pm / 6:00pm - 10:00pm)

• Well Established Taiwanese F&B Company

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Promote menu items.
• Restaurant Daily Opening / Closing duties.
• Cashiering duties.
• Be able to handle your assigned table of customers confidently.
• Other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

• Manage construction activities and progress independently
• Able to understand structural drawing, specifications and requirements
• Supervise structural/architectural works, co-ordinate with client's representatives.
• Supervise and lead a team of workers and sub contractor to perform on site work
• Resolve design site problems encountered during the construction period
• Ensure the quality of work
• Responsible for implementing the work plan of the Project Manager
• Prepare daily progress report and work schedule
• Oversee quality control and safety and health matters on site.
• Attend project meetings
• Other ad-hoc tasks within the Manager’s capability
• Min Bachelor's or Diploma in Civil Engineering or equivalent.
• Min 5 years of working experience in the related field with condominium /the commercial building is required for this position.
• Good communication skill and able to interact with all level of staff
• Good team player, keen desire to learn, contribute, advance and progress with the company

Job Purpose

The successful incumbent will assist the Assistant Director (Programme)/ Lead Case Manager in the execution and oversight of the programming aspect for Residents emplaced at the HWH and ensure that all programmes carried out are in line with the philosophy of the HWH as well as its mission, vision and core values

Major Duties and Responsibilities

• Assist the Assistant Director (Programme) / Lead Case Manager to deliver relevant rehabilitation and reintegration programmes to ensure that Residents are kept meaningfully engaged during their stay at the HWH.
• Monitor and maintain programme integrity so as to ensure that programmes/sessions are delivered to achieve the best intended outcome.
• Provide case management to Residents assigned under their care. This includes assisting Residents in working out their needs and providing timely and relevant Information & Referral (I&R) to link Residents and their families to appropriate services and assistance.
• Discuss and work with Residents on their accommodation, conduct and employment matters during HWH phase. This includes conducting home visits (when applicable), job site visits and monthly employment checks with employers to follow up on the Residents’ performance at work.
• Conduct and facilitate group psychology-based correctional programme(s) with Residents undergoing the Community Based Programme (CBP) at the HWH.
• Plan, organise and implement (and/or guide Residents to carry out) outreach activities and events. This involves, but not limited to, working with programme providers and managing volunteers.
• Responsible for Residents’ safety when Residents are engaged in group activities and events organised by the HWH.
• Track and evaluate the Residents’ progress during their stay at the HWH. This includes involvement in case discussions among the HWH Programme Unit and case conferences with the relevant SPS officers.
• Manage Residents’ case files and ensure that all case information and relevant documents are completed and updated regularly.
• Compile relevant details and provide timely updates (e.g. Residents’ progress update and attendance for sessions/activities and events etc.) for various reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Assistant Director

(Programme) / Lead Case Manager

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.