Job Purpose

The primary role of the Relationship Manager is to build trust based and value added relationships with key clients within the accounts they manage. Relationship Managers are considered a key strategic point person that can speak on a strategic level with their assigned customers and represent all aspects of ICE Data Services. RM is measured on revenue retention and growth with the goal of strengthening and enhancing long term client relationships.

Responsibilities

• The RM will be responsible for all ICE Data Services revenue across all lines of business. They will become proficient across all products and services.
• Their main responsibility will be to manage and grow existing revenue base and mitigate risk and erosion to assigned base of accounts.
• Build relationships at all levels including c-suite.
• The RM will work closely with the Global Relationship Manager (GRM) and the Regional Sales Executives (RSE) or Sales Manager to further the strategic vision of the account, bring in RSE/GRM to new opportunities that the RM may uncover.
• Collaborate on account strategy and run point on large complex renegotiations on existing business.
• The RM will take on a leadership role in the coordination of internal resources to ensure the successful execution of client initiatives and problem resolution.

Knowledge and Experience

• Minimum of 7 years of experience working within the financial services industry
• Minimum 7 years of account relationship experience.
• Bachelor’s degree is required.

Schedule

This role offers work from home flexibility of one day per week.

Job Description

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The ICE Network Engineer provides leadership in network design, deployment, maintenance, and operational supports. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

The Lead Network Engineer is an important role within the organization serving as a technical leader for Analysts and Engineers. The lead engineers are subject matter expert in parts of the network eco-system enabling them to handle complex issues. The engineer is fully involved in the project work, taking ownership of large network deployments from the design phase to the implementation, documentation, and support handover.

Along with having larger domain knowledge and advanced trouble-shooting skills. The Lead Engineer will be looked upon as an informal trainer to Analyst and Engineers, using every encounter to share knowledge and recovery tips with Engineers, better equipping them to handle similar issues in future. All interactions with the clients, colleagues and vendors must remain highly professional, helpful, and proactive.

Responsibilities

• Design, deploy, support, and maintain mixed vendor network infrastructure.
• Assist ICE staff with problem solving and escalation procedures.
• Understand and follow operational policies/procedures and promote adherence to same
• Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure.
• Assist with development of policies and procedures for maintaining network infrastructure.
• Collaborate and work closely with all other IT teams.
• Lead Incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents.
• Provide consultation (troubleshooting, designing, on-boarding, risk mitigation, operational improvement) for areas of domain strength.
• Informal Trainer to Level II; ensures Level II skills are constantly growing through support and guidance.
• Participation in 24/7 on-call rotation if needed.

Knowledge and Experience

• Advanced knowledge of Cisco, Juniper, Arista and other vendor equipment and configuration
• Advanced knowledge and experience with Routing Protocols (BGP, ISIS, OSPF, etc.)
• Strong experience in MPLS and Traffic Engineering
• 10+ years’ experience hands on support and troubleshooting of networks.
• 6+ years’ experience with design and implementation on complex networks
• Understanding of network management, security, and monitoring
• Excellent writing and documentation skills
• Excellent customer service attitude
• Ability to operate effectively and professionally under pressure.
• Bachelor’s degree in computer science, Information Technology, or a related field

Preferred

• Experience working on financial and HFT networks.
• Strong experience in Multicast in switched and routed networks
• Expert level network certifications: CCIE, JNCIE. Etc.
• F5, Checkpoint, or Palo Alto advanced certification
• Automation and scripting experience
• Unix/Linux system administration
• Running and analyzing sniffer traces with deep TCP/IP protocol understanding.
• Ability to grasp very complex architectural concepts.
• In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details).
• Master’s degree in computer engineering or related field preferred but not needed.

Schedule

This role offers work from home flexibility of one day per week.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

About the Role:

As a Data Manager, you will spearhead the data group dedicated to supporting the commercial teams for our Travel business. Your expertise will drive strategic insights, enhance data-driven decision-making, and optimize commercial performance. This role requires a blend of technical prowess, leadership, and a deep understanding of supply commercial optimization.

Responsibilities:

• Led a team of data analysts and engineers, ensuring they have the data repository, tools, resources, and training to deliver high-quality data analysis and reporting.
• Partner with commercial stakeholders (market managers, ) to understand their business needs and translate them into actionable data requests.
• Develop and implement a data strategy for the commercial team that is aligned with the overall company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) and measure the effectiveness of commercial campaigns and treatments
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement in hotel and flight acquisition, conversion, and revenue.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences
• Stay up-to-date on the latest data science trends and technologies and implement them to improve data analysis capabilities.
• Foster a collaborative and data-driven culture within the commercial team.

Requirements (Education, Technical Skills, Relevant Experiences)

• Minimum 7+ years of experience in a data leadership role, preferably within the travel or supply chain industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

JD:

Model Development and Analysis:

· Dive into real-world data to design and develop machine learning models for credit scoring, risk assessment, fraud detection, and more

· Support the calibration of model parameters and the optimisation of business logic

· Ensure models provide meaningful, actionable insights that help drive key business decisions

Data Exploration and Insights:

· Analyse datasets to identify trends, patterns and opportunities for improving existing models, scorecards, and processes

· Collaborate with the team to create automated reports and dashboards that track how models are performing and provide valuable insights to stakeholders

Model Infrastructure and Automation:

· Maintain and improve the infrastructure supporting the development, deployment, and production lifecycle of machine learning models

· Participate in automating workflows for tasks like model training, validation, and monitoring

Requirements

· 1-3 years of experience in data science or related fields.

· Proven experience as a model developer in machine learning and statistical analysis projects

· Familiarity with programming languages like Python and SQL

· Interest and experience in fintech and credit modelling is a bonus

Others:

· Strong analytical mindset with attention to detail and a problem-solving attitude

· Eager to collaborate and grow in a team that values proactivity, creativity, and continuous learning

Great communication skills, both for discussing technical solutions and presenting insights to non-technical stakeholders

Model Development and Deployment:

· Design, build, and deploy machine learning models for credit scoring, risk assessment, fraud detection, and customer segmentation.

· Calibrate model parameters and optimise existing business logic and parameters

· Ensure models are robust, interpretable, and provide actionable insights.

Data Analysis and Insights:

· Conduct thorough data analysis to identify trends, patterns, and opportunities to enhance existing scorecards and processes.

· Develop and maintain dashboards and reports to track model key performance metrics and provide actionable insights to stakeholders.

Model Infrastructure and MLOps:

· Develop and maintain model infrastructure to support the lifecycle of machine learning models from development to production.

· Automate workflows for model training, validation, deployment, testing and monitoring to ensure efficiency and reliability.

Mentorship and Leadership:

· Mentor and provide guidance to junior data scientists and analysts in the team.

· Lead data science projects from inception to completion, ensuring timely delivery and alignment with business goals.

Requirements:

· 5+ years of experience in data science, preferably within the fintech or financial services industry.

· Proven experience in developing and deploying machine learning models in a production environment.

· Strong background in statistical analysis and machine learning.

· Expert in credit modelling and risk management would be an added advantage

Responsibilities

. Report to Academic Head (Higher Education)

· Prepare and develop teaching and learning materials according to module descriptor

· Develop lesson plan and create assessment brief

· Complete marking of all assessment papers and to moderate academic results

· Conduct lesson to be delivered face-to-face

· Adopt the use of Information Technology tools to enhance learning by students

· Regular feedback to Academic Head regarding students’ academic performance and behaviour

Requirements:

· Possess Master’s or Doctorate Degrees in IT, Computing, Data Science and AI

· With at least 5 years of relevant working or teaching experience in data science field

· Possess strong interpersonal and communications skills, passionate in sharing knowledge and interacting with students

· Strong sense of professionalism and commitment in completing assigned tasks efficiently and in a timely manner

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Lead and grow the data science practice in Mediacorp, including guiding and mentoring a team of data scientists
• Analyse and translate large amounts of data into meaningful, actionable insights for commercial purposes by applying various machine-learning and deep learning techniques
• Lead, design and implement quantitative analytical models, including forecasting and predictive models, identity graphs, recommendations and various performance optimization initiatives to enhance business outcomes
• Establish internal benchmarks and best practices in data science approaches
• Support product development effort including understanding business needs, documenting data and data integration requirements, and resolving conflicting business/data architecture rules.
• Become an internal authority on Mediacorp's data tools and data science output
• Support ad-hoc data science strategic initiatives

• PhD or MS degree in Statistics, Mathematics, Machine Learning, Operations Research, Computer Science or related field
• Minimum 10 years hands-on experience in machine learning or advanced analytics, including designing, developing and deploying data science models
• Relevant team management experience will be essential
• Strong technical capabilities. Proven expertise in developing and implementing a full range of analytical techniques to address commercial challenges
• Proficiency in at least one statistical analysis tool
• Proficiency in at least one programming language (preferably Java, C++, Python)
• Critical thinking and problem-solving skills are essential for this role
• Strong written and spoken communication skills
• Able to present findings to internal and external business stakeholders confidently
• Basic knowledge of data engineering principles and architecture

Responsibilities

• Creation and maintenance of static data in Treasury systems. Static data includes set up of customer records, settlement instruction and instruments.
• Ensure team Service Level Agreements are met and all requests are completed accurately and timely
• Ensure a continued and effective on-going daily process when covering the duties of co-partner
• Support global entities’ static requests
• Check and prepare the section’s daily reports
• Attend to internal and external customers' queries
• Drives process improvement and system automation
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.

Skills/Requirement

· Good knowledge and understanding in treasury products or processing

· Good knowledge of MS Office Suite, including proficiency in Excel

· Meticulous and accurate in work

· Ability to focus on high quality work while under pressure

· At least 1 year of relevant experience in static data management preferred

· May need to work on weekends / SG public holidays (where required)

· Good knowledge of programming skills especially on C++

About the company:

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

Responsibilities:

· Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, and develop and execute key customer development strategies.

· Deeply understand, communicate, and clarify the target customers of data center, explore key opportunities in the data center field, and guide and promote the key market targets.

· Collaborate with all parties to plan, design, deliver, and accept customers' and partners' data center solutions. Through end-to-end project operation and customer relationship management, take responsibility for data center integration project operation, revenue target achievement, and customer satisfaction.

· Build organizational relationships with customers and continuously expand new customers and partners.

Requirements:

· Bachelor degree or above, majored in mechanical/electrical engineering, etc.

· Good command in English & Mandarin.

· Proficiently use office software such as Word, Excel, and PowerPoint.

· Good communication, presentation and collaboration skills.

· At least 3 years of dedicated data center infrastructure solution sales/service or design experience.

· Requirement understanding and solution design: Be able to understand customers' business, and strategic requirements, influence customers' plans and budgets, and design solutions based on customer requirements, and comprehensively consider competition, profitability, and deliverability. Be able to guide customers in overall data center power & cooling solutions.

· Customer communication and guidance: Be able to influence customer decision-making supporters/decision makers, effectively transfer product and solution values, establish a good trust relationship with customers, and influence customer decision-making.

· Project operation capability: Be able to promote lead generation in projects, effectively convert to opportunities, develop solution strategies, implement solutions, and achieve project success.

· Transaction management capability: Be able to develop effective commercial strategies, manage base prices, and achieve project profitability targets.

Why join us?

At Huawei, we are committed to fostering a vibrant, inclusive, and innovative environment where our employees can thrive. We believe that our employees are our greatest asset, here’s what you can expect when you join our team:

· Competitive compensation package

· Comprehensive medical and dental coverage

· Transportation reimbursement and mobile allowance

· Fun employee engagement and team-building activities

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Description

• Data Entry
• General Admin Duties, Filing of Documents
• Provide Administrative Support to Account team
• Responding to incoming Email and Phone Enquiries
• Adhoc duties assigned by Management

Requirements:
• Required skill(s) : MS Excel, MS Office
• With/ Without Work Experience
• Willing to learn

* Excellent customer service and customer acquisition

* Brand enhancement for reputable clients

* Conducting presentations

* Assisting in the local and regional expansion of our organisational growth

* Developing coaching skills

Benefits:

* One-to-one guidance

* Transparent career growth

* Leadership and personal development workshops

* Global overseas exposure

* Vibrant team environment

Requirements:

* Keen to learn, self driven individuals

* Team player with entrepreneurial mindset

* Good interpersonal skills

Duration: 1 year contract

Location: Caldecott

Responsibilities

• Data collation, cleaning, verification, and analysis to facilitate insights of sector (including services and social service providers) and infrastructure planning
• Staffing of engagements with social services providers and divisions
• User Acceptance Testing (UAT) following updates in backend system (i.e. AIMS)
• Research of overseas planning models

Requirements

• Diploma / Degree in Social Work, Psychology, Sociology, Geography, Data Analytics
• Strong analytical and communication (both written and spoken) skills
• Proficient in Microsoft Office
• Geospatial knowledge and/or skill would be an added advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9700

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Optimum Solutions, Singapore

(Company Registration Number: 199700895N),

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

• 4+ years of working experience in Data Engineering, Big Data solutions, and analytics functions
• Solid background in traditional structured database environments such as Teradata / Oracle, SQL & PL/SQL
• Knowledge on Hadoop ecosystem components such as HIVE, Impala, HDFS, Spark, Scala, HBase
• Fluent in structured and unstructured data, its management, and modern data transformation methodologies
• Hands-on experience working on real-time data and streaming applications using Kafka or other similar tools
• Experience in automation process – building procedures, ETL and automated job scheduling using data integration tool such as Talend
• Knowledge on data warehouse and FSLDM concepts

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Lee Kuan Yew School of Public Policy is a leading public policy school in Asia, part of the National University of Singapore. Its mission is to improve governance in Asia, and improve lives for a sustainable world. Its faculty consists of accomplished scholars, educators, and experienced policy practitioners. The school offers several Master's degree programmes, a small PhD programme, as well as executive education programmes for policymakers in Asia and beyond.

The School and the University place strong emphasis on teaching and learning. To serve the educational mission of the School and the University, the Educator Track has been designed to bring together and support the career pathway of outstanding educators. Faculty on the Educator Track will be expected to teach as well contribute to the broader educational mission of the School. At more senior levels, they are expected to lead on pedagogical innovations and in teaching and learning matters. A research background in a primary disciplinary domain is valued. Scholarly research on pedagogy and teaching is a bonus, but not mandated. Although the NUS Educator Track is not a tenurable line, it has a route towards an Associate Professorship on an open contract, along with the possibility of funding for overseas conference travel.

The LKY School invites applications for the following full-time positions on the Educator Track:

• Lecturer/Senior Lecturer in Public Finance & Budgeting (disciplinary field – Economics or Public Administration)
• Lecturer/Senior Lecturer in Data Analytics or Advanced Methods/Tools, with an ability to teach R and Python preferred (disciplinary field – Public Administration, Public Management, or Public Policy)

Applicants for Senior Lecturer positions must possess a PhD degree as well as at least five years teaching experience and demonstrated impact in higher education settings. Candidates for Lecturer positions should have a PhD degree, and prior teaching experience in higher education settings would be advantageous.

The appointments of Senior Lecturer and Lecturer will be for an initial period of 3-5 years and 2-3 years, respectively, ideally beginning January 2025, with the possibility of contract renewal based on performance and the school’s teaching requirements.

Application

To apply, please provide a detailed resume and a cover letter describing your background and preparation for the position, your teaching interests, and your potential contributions to the school.

Interested candidates are encouraged to find out more about the National University of Singapore and the LKY School at www.lkyspp.nus.edu.sg.

Required Documents

• Detailed curriculum vitae, including details of education, employment history, past experience of teaching and supervision, research activities (including publications) and achievements, honours and awards, and service accomplishments.
• Cover letter.
• Teaching statement.
• A teaching portfolio with sample classroom exercises and recent student or peer teaching evaluations.
• Three letters of reference.

Only shortlisted candidates will be notified.

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Are you ready to embark on an exciting journey with a leading global outsourced events and sales powerhouse?

At our dynamic company, we don’t just solve problems – we tackle them with creativity and innovation! Join us as we shape the future of the industry and develop tomorrow’s leaders.

What We're Looking For:

• Thrive in a fast-paced, ever-evolving environment.
• Demonstrate exceptional leadership skills with a passion for collaboration.
• Eager to take on new challenges and grow personally and professionally.

About the Role:

In this role, you'll lead planning and operational initiatives, working closely with diverse teams to overcome obstacles and ensure operational excellence. Success requires strong problem-solving abilities, effective communication, and the capacity to navigate complex, cross-functional challenges.

Responsibilities:

• Grow our client base while nurturing and expanding existing relationships.
• Develop compelling sales presentations and proposals.
• Exceed customer expectations and drive business objectives.
• Build lasting partnerships through innovative, win-win solutions.

Why Join Us?

• Immerse yourself in a dynamic, collaborative work culture where teamwork drives success.
• Unlock personal and professional growth with numerous advancement opportunities.
• Expand your horizons through international networking with our global teams.

Ready to unleash your potential? Join us and embark on a journey of endless possibilities! Apply today!

Position title: Optometrist

Location: Orchard

Working Days: 5 Days [ Rest day & off day fall on weekdays ]

Working hours : 11am - 830pm (Monday to Sunday)

Salary : $3500 - $4200

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities

• Perform eye examinations using specialized equipment for diagnosis and testing
• Provide professional advices and solutions to customers
• Communicate with customers to get detailed case histories
• Present good knowledge when explaining the feature of the contact lens
• Dispense and manage the inventory of contact lens, trials and solutions
• Maintain patient eye health and purchases records
• Maintain good condition of equipment and measuring devices
• Ensure smooth running of daily shop operations
• Reports to Asst Optom Manager.

Requirement

• Minimum Diploma in Optometry
• Fully registered with Singapore Optometrists & Optician Board (OOB)
• Around 2-3 years of experience as Optometrist
• Able to commit retail hours (11am to 830pm) and work on weekends and public holidays