Job Scope:
· Manage QC data of assigned projects, including performing QC checks/audits on interviewers via telephone validations, audio audits, onsite checks, and observations
· Supervise the Data and QC Team to ensure that work is done in accordance with project specifications.
· Review and rectify data discrepancies, and upkeep multiple datasets by compiling, cleaning, and sorting information according to established data fields to support overall data management.
· Script and conduct User Acceptance Testing (UAT) - checking, formatting, reviewing, and testing survey links for questionnaires.
· Ensure data consistency and accuracy across multiple variables and different datasets in accordance with project specifications and the conventions used within the dataset.
· Perform data coding, cleaning, and processing to ensure it is in accordance with industry standards of SSOC and SSIC or the related code frame provided.
· Manage longitudinal panel data, including merging and stacking panel data across different waves via syntax.
· Conduct operational data analysis and reporting: using SPSS/Excel to perform data validation and updates on key variables to identify issues related to data collection and quality, and to generate quality reports.
· Use SPSS to visualize relevant key variables using tables or other relevant visualization tools to identify possible issues and understand the breakdown of these key variables for decision-making.
· Train interviewers in accordance with project specifications to ensure that the quality of interviews is kept at high standards.
· Provide timely feedback to the Field team based on validation results to rectify any data discrepancies.
· Evaluate and generate reports on the quality of data collected by the interviewers
· Liaise with vendors on project-related logistic matters
· Liaise with clients to process data within their requirements
· Assist in vetting translations of survey questionnaires when required
Requirements:
· Bachelor’s degree with at least 1 year of experience working with data related to government-related research projects or the market research field
· Experience in coding SSOC and SSIC
· Prior experience in training new staff
· Keenly interested in data analysis
· Possess data management skills and computer knowledge, programming knowledge, and web development experience in SPSS, Python, R, and HTML.
· Know how to use and have experience using Case Management System, SPSS DimensionNet, and Qualtrics for data collection; solid knowledge of writing SPSS syntax for data logic checks and data processing
· Good interpersonal and communication skills
· Meticulous and detail-oriented
· Ability to prioritize workload, be resourceful in getting things done to meet deadlines, and cope well with stress
Additional Information:
· Contract duration: 12-month contract, renewable
· Working days and hours: Mon to Fri 9am to 6pm
· Location: Commonwealth, Evans Road
