Job Description:

• Support the HR Shared Services on onboarding administrative and day to day administrative work
• Provide support to the data inception team to ensure smooth delivery of HR Shared Services
• Ensure the effective maintenance of all appropriate records/relevant documents for data inception
• Administration of pass applications
• Prepare and issue necessary documents to staff
• Update status in HR System
• Creation of P-files for new hires and ensuring proper housekeeping of P-files
• Any other tasks as assigned

Job Requirements:

• Minimally GCE A Level
• Able to work independently and as a team player
• Good interpersonal and communication skills (in both verbal and written)
• Proficient in Microsoft Office

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei

Recruit Express Pte Ltd

CEI No: R2198995

Company EA license : 99C4599

Student Care Teacher

Working days: Monday - Friday
Working Hours:
School Holidays : 7am-2pm & 12pm to 7pm ( 2 shift)
Non School Holiday: 12pm-7pm
Salary: $1500 - $1700
Location: (Ubi)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities
• Guide student on their school homework and assignments
• Conduct daily student care and school holiday programs
• Monitor and record the student’s progress and ensure that learning goals are met
• Develop and implement new lesson plans and other creative activities
• Create a fun and interactive learning environment
• Communicate with parents on their child’s learning progress
• Provide administrative support for the centre’s operations and events

Requirements:

• Minimum O levels

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Collaborate with clients or internal stakeholders to understand event objectives, themes, and requirements
• Coordinate event logistics, including catering, entertainment, transportation, signage, audiovisual equipment, and other event-related services
• Select and manage vendors, contractors, and suppliers to provide necessary services for events
• Negotiate contracts and agreements with vendors to ensure cost-effective and high-quality services
• Conduct cost analysis and financial evaluations to optimise spending and achieve cost savings where possible
• Collaborate with marketing teams to promote events through various channels, including social media, email campaigns, and promotional materials
• Gather feedback from attendees and stakeholders to evaluate event success and identify areas for improvement
• Identify potential risks and develop contingency plans to mitigate risks during event planning and execution
• Ensure events comply with legal and regulatory requirements, including permits, licenses, and safety standards

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong attention to detail and organisational skills to manage complex event logistics
• Flexibility to adapt to changing priorities and last-minute adjustments in event plans
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION·

• Oversee daily operations, ensuring that processes run smoothly and efficiently
• Develop and implement standard operating procedures (SOPs) to enhance operational efficiency
• Ensure that resources are used effectively and within budget constraints
• Coordinate with other departments to ensure that operational needs are met
• Analyze existing operational processes and identify opportunities for improvement
• Implement process improvements to enhance productivity and reduce costs
• Utilize data and analytics to monitor the effectiveness of process changes
• Oversee and manage operational projects from initiation to completion
• Prepare regular reports on operational performance and present findings to senior management
• Conduct financial analysis to evaluate the cost-effectiveness of operations

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong leadership and team management skills, with the ability to inspire and motivate teams to achieve goals and objectives
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the client

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work independently with minimal supervision and as part of a collaborative team
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Assist in developing and executing marketing campaigns to boost brand awareness, generate leads, and engage customers
• Help create compelling content for social media, websites, email newsletters, blogs, and promotional materials
• Support the management of digital marketing efforts, including website updates, SEO, SEM, and paid advertising (Google Ads, social media ads)
• Monitor social media platforms, track trends, and assist in creating engaging posts to grow our online community
• Assist with event planning and coordination for webinars, trade shows, or virtual events
• Conduct market research to help identify new opportunities and understand our target audience better
• Track and analyze campaign performance metrics, providing insights to improve future campaigns
• Collaborate with cross-functional teams, including sales, product, and design, to ensure smooth execution of marketing initiatives
• Maintain and organize marketing databases and assets, keeping things running efficiently

JOB REQUIREMENTS

• Minimum Diploma and above
• Good analytical skills, with the ability to analyze data, interpret insights, and make data-driven decisions
• Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Plan and execute dynamic digital marketing campaigns across search engines, social media, email, and display ads
• Analyze and optimize campaigns to boost performance and meet key KPIs
• Craft engaging content for blogs, social media posts, and website copy that resonates with our audience
• Collaborate with designers to create eye-catching visuals, from graphics to videos, that amplify our message
• Enhance website content and structure to improve SEO and drive organic traffic
• Manage and optimize paid search campaigns (SEM) on platforms like Google Ads
• Oversee our social media profiles, creating compelling content that increases engagement and builds followers
• Stay on top of social media trends and adjust strategies to stay ahead of the curve
• Provide regular reports and actionable insights to refine our marketing strategy
• Coordinate with external vendors and agencies to ensure seamless execution of marketing initiatives

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong communication and writing skills
• Proficiency in using social media platforms and management tools
• Creative thinking and ability to develop engaging content
• Hardworking with high initiative and willing to take on new challenges

EA Reg. Number: R21100629

EA License Number: 22C1278

Salary: up to $2500

Duration: 6 months

Working Days & Hours: Mon-Fri Office Hours

Location: Redhill

Job Description:

1. Assist on accommodation bookings/pick-ups for VIPs from overseas
2. Making lunch/dinner reservation
3. Maintain contacts information on Outlook
4. Scanning of documents for e-archiving
5. Disseminating signed documents
6. Filing of documents
7. Handling of incoming and outgoing Mails.
8. Provide support on company events
9. Assist on preparing and distribution of hampers and gifts to business associates
10. Assist on office relocation (Packing/unpacking)
11. Any other duties assigned by the Executive Chairman

Job Requirements: Min Diploma in Secretarial / Business or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

A career that makes a difference

Whether you are just beginning your career or an experienced professional looking for a change.

If you are looking for an entrepreneurial role with flexibility and unlimited income potential, join us to discover more about the career as a Financial Advisor.

Key responsibilities:

• Assess clients’ financial situation to develop strategies to help client meet their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments with our full product suite.
• Review and follow up with clients on a regular basis to assess how developments in their life might affect their financial plan.
• Preparing and interpreting financial document summaries, investment performance report and income projections for clients.
• Build and maintain effective relationships with existing clients.

Benefits & Rewards

Training and professional development

We’ll help you gain the certifications, soft skills, and knowledge you need to succeed while supporting your growth with structured courses and trainings. Our dedicated managers will constantly be there to guide you through your developmental journey.

Funding Programme

We provide a structured corporate financing scheme for the first 24 months of your career to fast-track your success.

Rewards

Work hard and play hard with us as we incentivize our top performers.

Flexible incentive structure

Enjoy unlimited potential income through our multi-layered incentive structure that includes commissions, quarterly performance-based incentives, annual bonuses, and great incentive trips.

Qualifications

To join us as a Financial Advisor, you should:

• Have obtained a Singapore diploma or degree in any field
• Enjoy seeing tangible results of your hard work, and motivated by performance-based incentive structures
• Have good interpersonal skills and be passionate about helping customers achieve greater financial competency

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Provide administrative support to the HR department, including answering phones, responding to emails, and managing correspondence
• Maintain and update employee records, ensuring accuracy and confidentiality
• Assist with the recruitment process, including posting job advertisements, screening resumes, and scheduling interviews
• Conduct initial phone screenings and coordinate interview schedules with candidates and hiring managers
• Coordinate the onboarding process for new hires, including preparing new hire packets and conducting orientation sessions
• Ensure new employees complete all required paperwork and understand company policies and procedures
• Support HR initiatives and programs, such as employee engagement activities and training sessions
• Assist with special HR projects and initiatives, such as employee surveys and performance reviews
• Prepare HR reports and presentations as required

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of HR principles, practices, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Review resumes and applications to pre-screen candidates based on job requirements and qualifications
• Conduct initial phone screens to assess candidate fit and interest in the position
• Schedule interviews between candidates and hiring managers, ensuring availability and minimizing conflicts
• Send follow-up emails, feedback, and next steps to candidates post-interview
• Maintain accurate and up-to-date records in the applicant tracking system (ATS) and other recruitment databases
• Ensure new hire documentation is completed accurately and submitted on time
• Assist in organizing and coordinating recruitment events, such as job fairs, campus recruiting, and open houses
• Represent the company at recruitment events, providing information about job opportunities and company culture

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management skills, with the ability to handle multiple tasks and priorities
• Good communication and interpersonal skills, with a customer service-oriented approach
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to understand daily processes and gain broad business knowledge
• Participate in training sessions and workshops to develop essential skills
• Assist with daily tasks and projects in each department, contributing to real business outcomes
• Follow guidance from supervisors and team members while taking initiative to learn and grow
• Apply newly acquired skills in practical, on-the-job scenarios relevant to your role and the industry
• Actively seek feedback to continuously improve your performance
• Support colleagues and assist with various departmental duties as needed
• Collaborate with team members to help achieve departmental and company goals
• Prepare reports and presentations to communicate progress and insights
• Track and report on company progress, compiling and evaluating performance reports
• Assist with client business development efforts and help maintain strong client relationships

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong willingness to learn and adapt
• Good communication and interpersonal skills
• Ability to work well in a team and follow instructions
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Work in various departments (e.g., marketing, operations, finance) to gain a broad perspective of the business
• Perform assigned tasks and projects in each department to gain hands-on experience
• Participate in structured training programs and workshops
• Gain a thorough understanding of the company's operations, policies, and procedures
• Assist with planning and executing business projects
• Prepare reports and presentations based on findings
• Support daily operations and contribute to process improvements
• Develop leadership and managerial skills through mentorship and coaching
• Take on increasing responsibilities and demonstrate initiative
• Assist managers with administrative tasks and other duties as required

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to gain comprehensive business insights
• Work on real tasks and projects in each department, learning by doing
• Participate in tailored training programs and workshops to enhance your skill set
• Gain in-depth knowledge of company operations, policies, and procedures
• Assist in planning and executing impactful business initiatives
• Prepare reports and presentations that shape business decisions
• Collaborate with teams to improve daily operations and streamline processes
• Receive mentorship and coaching to develop leadership and management skills
• Take on greater responsibilities as you grow, showing your initiative
• Support managers with a variety of tasks, contributing to the success of the team

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interest in gaining cross-functional business experience
• Ability to work independently as well as collaborate with different teams
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Responsibilities:

• Participate in designing solutions that meet functional requirements
• Implement end-to-end specifications for solution components
• Generate relevant documents and reports
• Perform testing and implementation of solutions
• Participate in UX activities such as creating wireframes/storyboards, conducting user research/interviews and developing user stories, storyboards
• Contribute to the SDLC in the areas of coding tools, languages, and software designs

Job Requirements:

• Min diploma/degree in Computer Science or any IT related field
• Familiarity in any of the programming languages: Java, Javascript, Python, C++, C# etc
• Proficient in Web Technologies like HTML, CSS
• Excellent working attitude and a strong team player
• Fresh Graduates are welcome to apply

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Embark on a Career That Impacts Lives

Are you a university student in Singapore looking to jumpstart your career path, or seeking a dynamic role in a fast-growing industry? The role as a Financial Advisor offers the perfect blend of flexibility, entrepreneurial spirit, and unlimited earning potential. Join us and explore a fulfilling career in financial consultancy.

Key Responsibilities:

· Financial Strategy Development: Assess clients’ financial situations to devise strategies that meet their financial goals.

· Insurance and Financial Advice: Provide guidance on insurance and financial planning in areas like retirement, education, and investments using our comprehensive product suite.

· Client Relationship Management: Regularly review and follow up with clients to adapt their financial plans to life changes.

· Financial Analysis: Prepare and interpret financial summaries, investment reports, and income projections for clients.

· Client Network Building: Establish and maintain strong relationships with a growing client base.

· Leads provided: We basically need leads taker.

Benefits & Rewards:

1. Tailored Training: Gain essential certifications and skills through structured courses, with ongoing support from dedicated managers.

2. Funding Programme: Benefit from our corporate financing scheme, supporting you in the first 24 months of your career.

3. Attractive Rewards: Experience our 'work hard, play hard' ethos, with incentives for top performers.

4. Flexible Income Structure: Earn uncapped income through a multilayered incentive system, including commissions, performance incentives, annual bonuses, and exclusive incentive trips.

Qualifications:

· Obtained a poly diploma, JC cert or degree in any field.

· Driven by results and motivated by performance-based rewards.

· Strong interpersonal skills with a passion for empowering others financially.

Ideal for University Students / Fresh Entry / Mid-Career:

· Flexible Working Hours: Perfectly suitable for balancing studies and work.

· Entrepreneurial Experience: Learn how to manage and grow your own business even while studying.

· Mentorship from Success Stories: Be guided by mentors who began their successful careers as students, including one who earned S$90K/month during their days at NUS.

· Embark on this journey to not just build a career, but to make a meaningful impact. Apply now and shape your future while shaping others!

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2600, after 3 months confirmation $2700

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Location: Sim Drive
Salary: $2500-$3300
Japanese MNC
Mon to Fri 9am to 6pm

No experience welcome/Entry level

Job Description

• Receive orders from Customers, create sales orders and shop orders.
• Provide customer support and management of customer order schedule.
• Co-ordinate with Program Management team in providing quotes to customers.
• Consult with Manufacturing Department regarding equipment, manpower, and workload. Participate in meetings to discuss control problems.
• Ensure strategic development and implementation of long-term contracts with supply base.
• Manage and oversee inventories in our warehouse and at customer sites for those 'Kanban' part numbers
• Receive, interpret, discuss, and edit customer and sales orders. Respond to customer inquiries such as product selection and requests for prices and quotations.
• Issue PO to suppliers based on actual order & forecast and expedite for material as required
• Negotiate with suppliers to support cost reduction and Lead time reduction
• Perform other duties as requested by management.

Requirements

• Expediting skills
• Working knowledge of Microsoft Office applications required.
• Working knowledge of ERP database and access database required

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Why Join Us?

• 5 days work week
• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Responsibilities & Duties:

• Execute 3-way matching of invoices, purchase orders, and receiving documents to ensure accuracy and compliance
• Verify supplier invoice quantity, unit rate and system data entry integrity
• Filing, administrative and any other ad hoc duties assigned by superior

Requirements & Qualifications:

• Minimum GCE ‘O’ level qualification
• Proficient in MS Excel, MS Word
• Proficient in ACCPAC sage system is an added advantage
• A good team player with initiative and sense of responsibility

Responsibilities:

• Assist in the development and execution of procurement strategies.
• Process purchase orders and monitor order status to ensure timely delivery.
• Maintain accurate records of purchases, pricing, and vendor information.
• Communicate with vendors to negotiate prices, delivery schedules, and terms of service.
• Collaborate with internal departments to identify purchasing needs and specifications.
• Conduct market research to identify potential suppliers and evaluate their capabilities.
• Assist in managing supplier relationships and performance.
• Ensure compliance with company policies and procedures in all purchasing activities.
• Prepare reports and analyses related to procurement activities as required.
• Assist in resolving any procurement-related issues or discrepancies.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• with SAP and procurement experience
• Strong motivation to excel
• Able to work independently and result oriented

* 5-day work week

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Data Analyst

Internal Code: A24040

What will you do?

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will be responsible to create, design and develop intricate data processing pipelines.
• You write clean and iterative code for continuous delivery practices to deploy, support and operate data pipelines.
• You will develop data models by selecting from a variety of modeling techniques and implementing the chosen data model using the appropriate technology stacks.

What are we looking for?

• From 3 to 5 years of experience working as a data analyst or related role.
• Hands-on experience in Tableau, Power BI, AWS Glue, AWS RedShift, QlikSense
• Proficiency in programming languages such as Python, Java or Scala.
• Track record in implementing systems using Hive, Scala will be preferred.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.
• Bachelor’s in Computer Science, Engineering, or a related field.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Our Client:

• Engineering Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Design and build data pipelines infrastructure to collect, process and store data from various sources.
• Develop data assets platform to provide a centralized repository for managing and accessing data assets.
• Implement automated SQL queries based on user-defined criteria or business requirements.
• Use techniques like query templates, metadata-driven generation, or machine learning algorithms to generate SQL queries.
• Create new IPs in Singapore in area of expertise.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development.

Requirements:

• Degree / Masters / PhD in Computer Science, Data Science, Statistics Applied Sciences or related field.
• Proficiency in Python, SQL, Java or Scala programming languages.
• Understand data warehousing concepts, ETL (Extract, Transform, Load) processes and tools like Informatica, Talend, or Airflow.
• Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Familiar with Apache Airflow, Kubernetes or Ansible for automating data pipelines and infrastructure.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

As a Data Engineer, you will be required to:

• Perform data extraction, cleaning, transformation, and flow.

• Design, build, launch and maintain efficient and reliable large-scale batch and realtime data pipelines with data processing frameworks.

• Integrate and collate data silos in a manner which is both scalable and compliant.

• Collaborate with Project Manager, Frontend Developers, UX Designers and Data

• Analyst to build scalable data-driven products.

• Be responsible for developing backend APIs & working on databases to support the applications.

• Bridge the gap between engineering and analytics.

• Work in an Agile Environment that practices Continuous Integration and Delivery

• Work closely with fellow developers through pair programming and code review process

EXPERIENCE AND SKILLS NEEDED

As a Data Engineer, you need to bring to the team:

• Experience with building production-grade data pipelines, ETL/ELT data integration with proper documentation

• Proficient in general data cleaning and transformation (e.g. pandas, pysparks, SQL)

• Knowledge in database design and various databases (e.g. structured dbase(postgres, mysql etc and unstructured -mongodb etc)

• Knowledge about system design, data structure and algorithms

• Knowledge with rest api and web requests/protocols in general

• Comfortable coding in at least 2 scripting language (eg. Python/SQL)

• Comfortable working in both windows and linux development environments

• Interest in data engineering in a big data environment using Cloud

• platforms (i.e. AWS, Azure, Google Cloud)

• Familiar with data modelling, data access, and data storage infrastructure like Data

• Mart, Data Lake, and Data Warehouse.

• Proficient in creating comprehensive data dictionaries to ensure clear and consistent data definitions.

• Skilled in designing Entity-Relationship Diagrams (ERDs) to visually represent data models and relationships.

• Capable of collaborating with stakeholders to understand business processes and develop effective data solutions.

• Familiar with BI Tools such as Tableau

• Familiar with Docker containers

Job Summary:

We are seeking a meticulous and data-driven Data Analyst to support our contact center operations by extracting, analyzing and presenting data to drive insights and inform business strategies. In this role, you will work closely with various teams to ensure accurate data reporting, develop automated solutions and provide actionable insights to enhance contact center performance.

Responsibilities:

• Extract, clean, and analyze data from multiple sources to generate daily, weekly, and monthly reports.
• Develop and execute SQL queries to retrieve information efficiently.
• Fulfill ad-hoc data requests from projects and management to meet business needs.
• Collaborate with developers to automate reporting processes, enhancing data availability and accuracy.
• Liaise with projects on data-related queries and issues, ensuring clear and timely communication.
• Analyze contact center performance metrics, including call volume, response times and customer satisfaction scores.
• Develop and maintain dashboards to monitor Key Performance Indicators (KPIs) and improve operational visibility.
• Identify trends and patterns in data to provide actionable insights and support strategic decision-making.
• Collaborate with management and cross-functional teams to deliver data-driven recommendations.
• Assist in implementing process improvements based on data analysis and findings.
• Ensure data integrity and accuracy across all reports and dashboards.
• Contribute to demand forecasting and capacity planning by analyzing historical data trends.
• Stay informed on industry best practices and emerging technologies in data analytics.
• Perform additional duties as assigned, contributing to the overall data strategy and operations.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis and reporting, preferably within a contact center environment.

Technical Skills: Proficiency in SQL, with experience in writing complex queries. Experience with data analysis tools (Excel, SQL, Python) and data visualization tools (Tableau, Power BI, AWS QuickSight). Demonstrated ability to build reports and dashboards that effectively communicate key metrics and trends.

Soft Skills: Strong communication and presentation skills, with the ability to convey complex insights to non-technical stakeholders. Proactive, detail-oriented, and capable of working independently with minimal supervision. Excellent time management, critical thinking, and problem-solving abilities.

Additional Skills: Familiarity with statistical analysis, modeling, and industry best practices in data integrity.

Preferred Qualifications:

Experience working in a contact center environment or with contact center analytics.

Knowledge of process improvement methodologies and capacity planning.

• Experience in data engineering, ETL, and software development, specializing in Oracle PL/SQL, Informatica, and Business Objects.
• Skilled in data integration, migration, and transformation for complex business environments.
• Strong knowledge in business intelligence and data warehousing with experience across banking and finance domains.
• Ability to analyze and optimize data flows to enhance efficiency and reduce costs.
• Responsible for Control-m design and job scheduling
• Provide in-depth analysis and insights for better and efficient decision making of pricing, inventory and purchase requisitions
• Closely worked with business analysts to understand the requirements, design, develop, test, and deploy the ETL
• Develop the data layer using Informatica and Oracle PLSQL