PRIMARY RESPONSIBILITIES

• Take a lead role in partnering with our clients to understand their business challenges and develop holistic analytical solutions
• Translate business requirements into quantifiable metrics.
• Design data acquisition strategies and ensure that the datasets we are collecting meet our clients' requirements and follow good governance practices.
• Prepare and integrate client datasets, analyzing data sources for insights.
• Design dashboards and presentations that tell clear stories, create ad hoc reports that deep dive into business opportunities and discovering valuable audiences and segments that contributes significantly to our clients business.
• Propose performance optimizing hypothesis and A/B test recipes across digital platforms to improve customer experience for audiences and segments with statistically confident results.
• Share observations and recommendations with our clients and inspire and educate them to become better in maximising the value their data give them.
• Build processes to effectively create and scale our delivery of data and analytics insights
• Constantly sharpen your skills across the best-in-class data technology stacks that we adopt, new data analysis techniques and be on top of industry trends to deliver effective consultation.
• Acquire required certifications and complete training as per identified by Head of Customer Intelligence
• Mentor and develop junior members of the team
• Contribute to the development of content that builds thought leadership for the company
• An associate analyst role may be offered depending on your experience.

Job Summary:

Yayasan MENDAKI’s Perform in School Department (PSD) focuses on preparing our children to be resilient & future-ready – particularly in the Primary and Secondary School level. PSD looks into Academic Support Intervention through our MENDAKI Tuition Programmes (MTP) for our school goers. We will also engage parents and children in our Empowerment Programmes to enhance our knowledge and discuss current affairs pertaining to education.

You will be supporting PSD in various department functions – from Event Management to Data Management & Administration, as an intern and will have opportunities to learn and work in meaningful and holistic projects for the community’s school goers and their family.

You may be expected to work between speculated times on weekdays but also be required to work on evenings and over weekends, to support PSD events and/or programmes. (claimable via working hours time-off).

Job Requirements:

1. Assist officer-in-charge on the overall planning, administration and management, and operational deliverables of the MENDAKI Tuition Programmes.
2. Supporting PSD Data Team in distributing, collecting, analysing and reporting of data and research for all PSD’s Academic Support Intervention Empowerment programmes.
3. Upkeep the database of programme for programme administration, evaluations, and audits.

Learning Objectives & Outcomes:

1. Learn about Malay/Muslim community challenges in the educational landscape and how Yayasan MENDAKI can provide holistic support in the educational pathway.
2. Learn about programme and event management in the context of Self-Help Group initiatives for the Malay/Muslim community
3. Learn how to derive insights through data analysis & design initiatives through data-driven evidence-based approach.