Job Description:

• Support the team in the design of internal communications to cascade key organisational messages, as well as planning of events such as Townhall
• Support the team in developing engaging content for the intranet portal and/or leadership training e-modules
• Coordinate engagements with user groups to understand pain points and gather feedback
• Assist in analysing user feedback data and identifying areas for improvement
• Assist in content migration and developing website prototypes based on user feedback
• Assist in data management/organisation and analysis for projects to track project status, participants, KPIs etc
• Contribute to the development of data visualisations/dashboarding

Work Schedule:

• Salary: $2390 / month
• Contract Period: 12 months
• Location: Hampshire road
• Working days: Mon - Fri
• Working hours: 9am to 6pm

Job Requirement:

• Good written and verbal communication skills
• Good visual communication and design skills
• Proficiency in Microsoft Excel
• Interest in data related projects

EA License No.: 96C4864

Reg. No.: R22110485

• Collaborate with users to define data needs.
• Coordinate with vendors for timely data delivery.
• Monitor product usage and gather user feedback.
• Support and improve products based on feedback.
• Adapt dashboards to meet changing requirements.

Requirements:

• Minimum Diploma/Degree in Business/ Data Analytics with at least 2 years of relevant working experience.
• Proficient in Power BI and SQL.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Collect and gather data from internal and external sources, including databases, spreadsheets, APIs, and other data repositories
• Ensure the accuracy, completeness, and integrity of data by performing data validation, cleansing, and normalization procedures
• Collaborate with stakeholders to define data requirements, objectives, and key performance indicators (KPIs) for analysis
• Analyze large datasets using statistical and data analysis techniques to identify patterns, trends, and correlations
• Design and create reports, dashboards, and data visualizations using data visualization tools
• Prepare and deliver regular reports and presentations to communicate findings, insights, and recommendations to management and cross-functional teams
• Manage and update databases, data warehouses, and data repositories to ensure data accuracy, consistency, and accessibility
• Implement data validation and verification procedures to ensure accuracy
• Ensure compliance with data protection regulations and company policies

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with the ability to work with complex datasets and derive meaningful insights
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Position: Data Engineer

Location : Cental, Singapore

Duration: 12 months (renewable)

Job Summary:

As an augmented resource in the Enterprise Knowledge Department, you play an important role in transforming how MAS works with structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.

Key Responsibilities

• Analyse the Authority’s data needs and document the requirements.

• Refine data collection/consumption by migrating data collection to more efficient channels.

• Plan, design and implement data engineering jobs and reporting solutions to meet the analytical needs.

• Develop test plan and scripts for system testing, support user acceptance testing.

• Work with the Authority’s technical teams to ensure smooth deployment and adoption of new solution.

• Ensure the smooth operations and service level of IT solutions.

• Support production issues.

Requirements:

Good understanding and completion of projects using waterfall/Agile methodology.

• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.

• Understanding of reporting or visualization tool like SAP BO and Tableau is important.

• Track record in implementing systems using Hive, Impala and Cloudera Data Platform will be preferred.

• Hands-on experience in big data engineering jobs using Python, Pyspark, Linux, and ETL tools like Informatica.

• Strong SQL and data modelling and data analysis skills.

• Good understanding of analytics and data warehouse implementations.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Position: Data Engineer

Location : Cental, Singapore

Duration: 12 months (renewable)

Job Summary:

As an augmented resource in the Enterprise Knowledge Department, you play an important role in transforming how MAS works with structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.

Key Responsibilities

• Analyse the Authority’s data needs and document the requirements.

• Refine data collection/consumption by migrating data collection to more efficient channels.

• Plan, design and implement data engineering jobs and reporting solutions to meet the analytical needs.

• Develop test plan and scripts for system testing, support user acceptance testing.

• Work with the Authority’s technical teams to ensure smooth deployment and adoption of new solution.

• Ensure the smooth operations and service level of IT solutions.

• Support production issues.

Requirements:

Good understanding and completion of projects using waterfall/Agile methodology.

• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.

• Understanding of reporting or visualization tool like SAP BO and Tableau is important.

• Track record in implementing systems using Hive, Impala and Cloudera Data Platform will be preferred.

• Hands-on experience in big data engineering jobs using Python, Pyspark, Linux, and ETL tools like Informatica.

• Strong SQL and data modelling and data analysis skills.

• Good understanding of analytics and data warehouse implementations.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Key Responsibilities:

• Design, develop, and maintain scalable data pipelines and ETL processes using Databricks and Python.
• Collaborate with data scientists, analysts, and other engineers to ensure efficient data flow and processing.
• Manage and optimize data workflows in AWS cloud environments.
• Ensure data quality through data cleansing, validation, and monitoring.
• Automate and optimize existing data pipelines to improve performance and reduce manual intervention.
• Work closely with stakeholders to understand business requirements and translate them into technical solutions.
• Troubleshoot and resolve issues related to data processing and workflow execution.

Requirements:

• 3-5+ years of hands-on experience with Databricks and Python in a production environment.
• Proven experience with AWS cloud services for data engineering workflows (e.g., S3, Lambda, Glue, Redshift).
• Strong knowledge of SQL and experience with relational databases.
• Solid understanding of data processing and transformation techniques.
• Familiarity with data architecture principles, ETL processes, and big data technologies.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Experience with data visualization tools like Power BI or Tableau.
• Knowledge of Spark, Airflow, and other data orchestration tools is an advantage
• Strong understanding of DevOps practices for data engineering (CI/CD pipelines, version control, etc.).

Key Responsibilities:

• Design, develop, and maintain scalable data pipelines and ETL processes using Databricks and Python.
• Collaborate with data scientists, analysts, and other engineers to ensure efficient data flow and processing.
• Manage and optimize data workflows in AWS cloud environments.
• Ensure data quality through data cleansing, validation, and monitoring.
• Automate and optimize existing data pipelines to improve performance and reduce manual intervention.
• Work closely with stakeholders to understand business requirements and translate them into technical solutions.
• Troubleshoot and resolve issues related to data processing and workflow execution.

Requirements:

• 3-5+ years of hands-on experience with Databricks and Python in a production environment.
• Proven experience with AWS cloud services for data engineering workflows (e.g., S3, Lambda, Glue, Redshift).
• Strong knowledge of SQL and experience with relational databases.
• Solid understanding of data processing and transformation techniques.
• Familiarity with data architecture principles, ETL processes, and big data technologies.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Experience with data visualization tools like Power BI or Tableau.
• Knowledge of Spark, Airflow, and other data orchestration tools is an advantage
• Strong understanding of DevOps practices for data engineering (CI/CD pipelines, version control, etc.).

Data Engineer (Databricks, Python and AWS)

Skills / Experience Requirements

(Must have & good to have)

More than 3 to 5 years of experience in Databricks, Python.

Need to have Python and Databricks skills. Working exp on AWS cloud is preferrable,

Databricks, Python and AWS

Skills / Experience Requirements

(Must have & good to have)

More than 3 to 5 years of experience in Databricks, Python.

Need to have Python and Databricks skills. Working exp on AWS cloud is preferrable,

Databricks, Python and AWS

Our Client:

• Electrical Equipment Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Design and build data pipelines infrastructure to collect, process and store data from various sources.
• Develop data assets platform to provide a centralized repository for managing and accessing data assets.
• Implement automated SQL queries based on user-defined criteria or business requirements.
• Use techniques like query templates, metadata-driven generation, or machine learning algorithms to generate SQL queries.
• Create new IPs in Singapore in area of expertise.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development.

Requirements:

• Degree / Masters / PhD in Computer Science, Data Science, Statistics Applied Sciences or related field.
• Proficiency in Python, SQL, Java or Scala programming languages.
• Understand data warehousing concepts, ETL (Extract, Transform, Load) processes and tools like Informatica, Talend, or Airflow.
• Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Familiar with Apache Airflow, Kubernetes or Ansible for automating data pipelines and infrastructure.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

* Excellent customer service and customer acquisition

* Brand enhancement for reputable clients

* Conducting presentations

* Assisting in the local and regional expansion of our organisational growth

* Developing coaching skills

Benefits:

* One-to-one guidance

* Transparent career growth

* Leadership and personal development workshops

* Global overseas exposure

* Vibrant team environment

Requirements:

* Keen to learn, self driven individuals

* Team player with entrepreneurial mindset

* Good interpersonal skills

Working Hours: 5.5 days office hours + Rostered on call (1 week every 2 months)

Location: Central

Job Scope:

- Assist the Radiologist/Cardiologist and other Specialists in Diagnostic Imaging procedure and invasive procedure in CVL. Also inserts brannula at radiologists instructions for contrast examinations.

- Prepare sterile trolleys and sets up equipments/ accessories for Diagnostic Imaging and CVL procedures.

- Perform Newborn Hearing Screening and ECG.

- Ensure that patients fill up the Consent Form for special examinations such as MRI, IVP, CT Scan and other invasive procedures etc

- Ensure that all special preparation for diagnostic imaging is instructed to ward staff/ patient or relatives and complied with.

- Explain the procedure of the special examination to patients and reassures patient whenever required.

- Help patients to get changed for radiography procedure.

- Ensure that all medication chart and documentation notes are filled in properly for the procedure

- Check Emergency Trolley for expiry dates of drugs and instruments.

- Conduct monthly departmental inventory check.

- Ensure that there is an adequate stocks of surgical and pharmaceutical products, dry store, kitchen store and C.S.S.D. store.

- Assist at the reception when necessary.

- Attend and contributes to departmental staff meetings.

- Participate in departmental activities such as quality assurance and performance appraisal.

- Undertake other duties and tasks as might from time to time be requested by the Manager.

Job Requirements:

- Min. Diploma/ Degree in nursing

- Valid SNB & BCLS

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Purpose: To create, control and manage changes to customer's Technical Product Data (TPD) packages (Items, Bill of Materials, Product specification documents) in the Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) systems. To deploy TPD changes to the relevant Persons-in-Charge (PICs) for execution.

Key Area of Responsibilities:

• Check the correctness and completeness of product packages, such as Technical Product Data (TPD) and Bill of Materials (BOM) received from customers.
• Work with the user of TPDs to define the new TPD requirement and update the ISO document (for new customers or any change in TPD requirement).
• Maintain required customer items, BOM, and TPDs in PLM and ERP systems.
• Create and control the item part number, BOM and TPD in the PLM and ERP systems.
• Create projects in the ERP system for the fulfillment of customer Sales orders.
• Implement Engineering Change Order (ECOs) and deploy the changes to the next inline PIC (such as planner, purchaser, process engineer and Sales & Program dept.)
• Check and ensure all required information for the TPD (items, BOMs, documents) and/or configuration change are provided, and approved by the customer.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma/Degree in Mechanical Engineering/Science or relevant field.
• Minimum 2 years of working as a product data engineer in the semiconductor industry or similar position.
• Proficient in Microsoft Excel functions
• Good communication skills