Product area

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Job description

Product and Business Strategy Leaders bring together teams across Google’s functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.

Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands.

Additional job description

The YouTube Business Central Strategy and Operations Team is responsible for leading global, cross-functional, strategic initiatives to drive the growth and health of the YouTube creator and partner ecosystem. The core capabilities of the team include strategic planning and business operations, incentives design and operations, and business strategy and operations for three regions: Americas, EMEA, and APAC.

In this role, you will be a key partner to YouTube APAC Partnerships teams and leadership, helping them to bring our products to market, and be an advocate for creators and publishers helping to bring their feedback to product teams to ensure it meets the needs of all of our creators and partners.

Qualifications

Job responsibilities

• Identify problems and issues across the organization and define/lead programs and processes to solve them.
• Influence team members and executive management to act and drive projects to completion.
• Establish and lead operating processes and tools for effectively managing the organization and achieving goals.
• Own the product go-to-market strategy in APAC for key verticals/products. Work seamlessly with Global Product Activation team and the APAC YouTube Partnerships team to drive business outcomes and product adoption goals, while also leading cross­-functional projects working with broad stakeholder set.
• Synthesize and prioritize regional product feedback and make recommendations on product roadmap to global. Collaborate with global product, regional, and country teams on pilots, program assessments, and cross-functional engagements to drive market growth and support business plan.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, product management and strategy, or analytics in a technology company.
• Experience working with and analyzing data.

Preferred qualifications

• Experience managing multiple projects.
• Experience working with product and engineering teams.
• Experience with R, SQL, spreadsheets, or similar analytics tools.
• Knowledge of YouTube large partners or MediaCo/Music operations as well as the customer and competitive contexts in which they operate.
• Excellent written and verbal communications skills, with the ability to structure a compelling storyline and build presentation decks/documents to support their position.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Electrical and Computer Engineering (ECE) Department of National University of Singapore (NUS) is looking for applicants for research engineer positions to support 3D-IC package fault localisation and failure analysis (FA) techniques with ANSYS High Frequency Structure Simulator (HFSS). The applicant will work closely with our researchers to understand and derive insights from scientific experiments and data. The applicant will also assist in the design and development of a physical test vehicle for the measurement of simulated results.

Responsibilities will include:

1. Contribute to defect classification and localization through simulation defect modelling.
2. Involve in 3D-IC forward predictive modelling (i.e. include chip and circuit blocks) by generating training materials.
3. Design of mock IC test vehicles for high frequency electromagnetic and DC magnetic field measurement and testing.

Qualifications

• A bachelor’s or higher Degree in Electrical, Electronics, Mechanical, Chemical Engineering, Physics, Material Science or its equivalent from a reputable University/Institute is preferred, or equivalent related experience.
• Candidate with experience in microelectronic research, characterisation, metrology, electrical testing, FA and strong in data analysis will have advantage. Knowledge of AI/ML/DL development and ANSYS/TCAD modelling.
• Strong analytical and problem-solving skills.
• Motivated and possesses effective communication skills including writing and presenting.
• Ability to work independently and collaborate within a diverse team.
• Open to Fixed Term Contract.

Responsibilities:

• Collaborate with project managers to develop execution plans, track project progress, and resolve issues.
• Support communication with clients to advance project progress.
• Collect, organize, and publish project data and analysis reports.
• Organize and participate in project meetings, compiling meeting records and following up on tasks.
• Assist in team building, client reception, and administrative tasks.

Qualifications:

• Bachelor's degree or higher in English, Computer Science, Software Engineering, Electronic Engineering, or Telecommunication Engineering.
• Familiarity with software development processes and project management systems.
• Proactive, responsible, and able to work independently and in teams.
• Excellent communication skills and proficiency in office software.
• Strong written and verbal communication skills in Japanese and English or Strong written and verbal communication skills in Japanese and Chinese.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Coordinates the University's efforts to analyze, develop, implement and maintain the campus space and master planning for NUS campuses.
• Reviews campus demand and supply and manages campus planning and space program of projects, working with internal stakeholders and project managers, carrying out feasibility study and make recommendations on a wide variety of campus planning issues that include cadastral boundaries, sites, connectivity and other related infrastructure components.
• Conduct Space Review and Audits, reviewing space use occupancy process through use of technology and managing users expectations.
• Establishes and implements effective unit operating policies, systems, and procedures that are consistent with overall organizational goals, objectives, policies and operating standards.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• Tertiary qualification in related building, business and policy making disciplines.
• Minimum 5 years experience in Architecture / Design / Real Estate/ urban planning/ Engineering and relevant experience in the Institute of Higher Learning (IHL) with strong analytical capabilities will be of advantage.
• Demonstrated knowledge in the arenas of planning and design, environmental sustainability, site design, architecture, space planning and/or engineering disciplines.
• Good communication skills to communicate effectively with project stakeholders and able to apply critical thinking skills to resolve complex issues.
• A responsible team player, self-motivated and abilities to coordinate multiple priorities/actions holistically to achieve desired results.
• Strong computer skills, to include Microsoft word/excels and power point for presentation and knowledge of software such as AutoCAD/REVIT/GIS including BIM will be preferred.
• Ability to be versatile and agile with a growth mindset.

We are seeking an experienced Bioinformatics Scientist to support new diagnostics product development and support data analytics in software development for Software as a Medical Devices. In this role, you will play a crucial role in driving the successful execution of diagnostic products in collaboration with external partners. The ideal candidate should possess a strong background in bioinformatics and knowledge of biostatistics is highly preferred.

Job Responsibilities:

• Design, development and deployment of latest bioinformatics analysis pipelines for IVD development.
• Design, development and deployment of Bioinformatics pipelines in multi-omics data such as NGS processing, analysis, and reporting for IVD product development
• Provide Bioinformatics analysis support for diagnostics assay product development.
• Provide Biostatistics analysis support for clinical study of diagnostics product development.

Job Requirements:

• PhD or Degree in Computational Biology, Bioinformatics, or a related field, with a strong emphasis on data analytics and machine learning in biological contexts. 3 - 4 years of experience or equivalent in industry settings.
• Proficient in working language with Python, R/Matlab. Good knowledge of bioinformatics workflow languages such as Nextflow, Snakemake and Common Workflow Language (CWL).
• Experience with biostatistical analysis and AI machine learning for biomarker identification and predictive model development.
• Experience with Biopython, Bioconductor, Linux and cloud-based deployment is advantageous.
• Knowledge of statistical software such as Minitab, R, SAS/STAT and SPSS, etc. is a plus.
• Experience with IVD (compliance, validation) is a plus.
• Excellent communication and collaboration skills, with experience working independently and in multi-disciplinary teams.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Location: Tampines street 43
Job Type: Part-time, Contract, Temporary, Freelance, onsite work
Salary: $15.00 - $30.00 per hour

Expected hours: 7 – 21 per week

Company Overview:
We are a leading supplier of high-quality B2B furniture, providing customized solutions for corporate offices, hospitality spaces, and commercial environments. Our mission is to deliver innovative, sustainable, and stylish furniture to enhance the productivity and comfort of businesses worldwide. As we continue to grow, we are looking for a skilled Digital Marketing Specialist to join our team on a part-time basis and help us expand our online presence, generate qualified leads, and build customer loyalty.

Job Summary:
We are looking for a Digital Marketing Specialist (B2B Furniture) to oversee and execute key digital marketing initiatives, including SEO, SEM, content creation, product listings, and customer engagement programs. A crucial part of this role is managing analytics and reporting to track performance, optimize campaigns, and align strategies with business goals. The ideal candidate will be data-driven, creative, and have hands-on experience in managing SEO/SEM campaigns and creating meaningful reports to demonstrate ROI.

Key Responsibilities:

• Reward Program Creation: Develop and execute a customer reward program aimed at boosting customer retention, loyalty, and repeat purchases. Collaborate with sales and customer service teams to enhance customer experience and drive engagement.
• Product Listings Management: Oversee the creation and optimization of product listings on the company website and third-party B2B platforms. Ensure that all listings are accurate, engaging, and aligned with SEO best practices.
• Digital Marketing Strategy: Develop and implement B2B digital marketing campaigns aimed at promoting our furniture solutions to businesses in industries like corporate offices, hospitality, and commercial spaces.
• SEO (Search Engine Optimization): Conduct SEO audits and implement on-page and off-page optimization strategies to improve organic search rankings. Optimize product listings, landing pages, and blog content for search engines.
• SEM (Search Engine Marketing): Manage and optimize paid search campaigns (Google Ads, Bing Ads, etc.) to generate leads and drive qualified traffic. Adjust bids, keywords, and ad copy based on performance.
• Analytics & Reporting: Use tools like Google Analytics, Google Ads, and other digital marketing platforms to track campaign performance. Provide regular reports on traffic, conversions, and overall marketing effectiveness, offering insights and recommendations for improvement.
• Content Creation: Develop high-quality, engaging content for blogs, product pages, email newsletters, and social media to educate and engage B2B customers.
• Website & Social Media Management: Manage and optimize the company’s website and social media profiles to drive traffic, engage users, and effectively promote products and services.
• Campaign Optimization: Regularly monitor and optimize digital marketing campaigns across SEO, SEM, and social media platforms to ensure optimal ROI and efficiency.
• Industry Research: Stay current on digital marketing trends, emerging tools, and best practices. Research competitors and the B2B furniture market to identify new opportunities.
• Collaboration: Work closely with cross-functional teams (sales, product, customer service) to ensure digital marketing strategies are aligned with business goals and customer needs.

Qualifications:

• 2+ years of experience in digital marketing, specifically in B2B or the furniture/interior design industry.
• Strong expertise in SEO and SEM, with hands-on experience running Google Ads, Bing Ads, and optimizing websites for search engines.
• Experience with analytics tools such as Google Analytics, Google Tag Manager, and SEM platforms to track and report on digital campaign performance.
• Ability to generate insights from data and provide actionable recommendations for campaign optimization.
• Experience with content creation, social media marketing, and product listing optimization on e-commerce or B2B platforms (e.g., Shopify, Magento, WooCommerce).
• Proficiency with email marketing platforms (e.g., Mailchimp, HubSpot) and familiarity with CRM tools is a plus.
• Strong communication skills, both written and verbal, with the ability to create compelling content and clear reports.
• Highly organized, detail-oriented, and capable of managing multiple digital marketing initiatives simultaneously.
• Knowledge of the furniture or interior design industries is a bonus.

We are seeking an experienced Bioinformatics Scientist to support new diagnostics product development and support data analytics in software development for Software as a Medical Devices. In this role, you will play a crucial role in driving the successful execution of diagnostic products in collaboration with external partners. The ideal candidate should possess a strong background in bioinformatics and knowledge of biostatistics is highly preferred.

Job Responsibilities:

• Design, development and deployment of latest bioinformatics analysis pipelines for IVD development.
• Design, development and deployment of Bioinformatics pipelines in multi-omics data such as NGS processing, analysis, and reporting for IVD product development
• Provide Bioinformatics analysis support for diagnostics assay product development.
• Provide Biostatistics analysis support for clinical study of diagnostics product development.

Job Requirements:

• PhD or Degree in Computational Biology, Bioinformatics, or a related field, with a strong emphasis on data analytics and machine learning in biological contexts. 1- 2 years of experience or equivalent in industry settings.
• Proficient in working language with Python, R/Matlab. Good knowledge of bioinformatics workflow languages such as Nextflow, Snakemake and Common Workflow Language (CWL).
• Experience with biostatistical analysis and AI machine learning for biomarker identification and predictive model development.
• Experience with Biopython, Bioconductor, Linux and cloud-based deployment is advantageous.
• Knowledge of statistical software such as Minitab, R, SAS/STAT and SPSS, etc. is a plus.
• Experience with IVD (compliance, validation) is a plus.
• Excellent communication and collaboration skills, with experience working independently and in multi-disciplinary teams.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Actively define and analyse the agency’s business requirements

2. Assist in the development of the business case and tender specifications

3. Evaluate and recommend solutions that best address the needs

4. Engage relevant stakeholders and end-users to identify end-user requirements and specifications.

5. Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done

6. Review system testing, integration testing and data conversion documents to verify that specifications are met

7. Drive a smooth deployment, adoption and operations of the internet and mobile solution

8. Work with development team to understand and troubleshoot technical problems

9. Work with quality assurance team to provide inputs for the testing process

10. Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs

Requirements

1. Background in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

8. Knowledge or experience in implementing projects in at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management

Position: Assistant Manager (Learning and Development)
Institution: National Healthcare Group
Family Group: Administration

We are seeking an organized and proactive individual for the role of Assistant Manager – Learning & Development (L&D). This position involves managing key talent development initiatives at NHG headquarters, including the Healthcare Management Associate Programme (HMAP), talent development, succession planning, leadership programs, and the Learning Management System (LMS).

Key Responsibilities:

• HMAP Management: Oversee the execution of HMAP, including budgeting, workforce planning, selection, onboarding, engagement sessions, and evaluations.
• Talent Development: Implement talent development frameworks, identify high-potential employees, and collaborate on development plans.
• Leadership Programs: Plan and manage leadership development initiatives, provide consultation, and oversee scholarship nominations.
• LMS Administration: Act as the system SME, ensuring data accuracy and resolving technical issues.
• Learning Partnering: Identify learning needs, conduct orientations, and develop training programs using various methods.

Qualifications:

• Bachelor’s degree in HR, Business Administration, or related field.
• Minimum 5 years of experience in L&D, talent management, or HR with proven program management skills.
• Strong interpersonal, communication, and project management abilities.
• Familiarity with talent development frameworks and LMS platforms; experience with SuccessFactors is a plus.

Personal Attributes:

• Collaborative team player with strong organizational skills.
• Detail-oriented and resourceful, focused on process improvement.
• Innovative thinker with project management competence.

Job Description :

• Overall in-charge of tunnel E&M team, TBM and plant operation.
• Plan & manage the TBM, plant & machines inspection & maintenance.
• Review of TBM E&M operation parameter & to maintain it operational.
• Attend E&M meeting & inspection with client & authorities.

Requirements :

• Minimum 12 years of engineering experience with recognized degree in the relevant field, and at least 10 years of experience in managing tunnel E&M works of similar scale, complex and nature of work.

The Role

This is a role based in the Information Systems (IT) team and you will be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment. Your expertise will ensure our core systems are reliable, accurate, and tailored to day-to-day user needs while delivering key insights to leadership.

Job Responsibilities

1. System Administration Support:

• Provide system administration support for CRM systems, particularly related to user permissions, custom objects, and workflows.
• Customize the CRM platform by creating, managing, and optimizing complex workflow rules, validation rules, and approval processes.

2. Data Analysis and Reporting:

• Analyze data and create reports to gain insights into team operations and productivity.
• Leverage CRM data to enhance customer engagement and retention.

3. Integration and Collaboration:

• Coordinate and support integrations with third-party applications, including SAP, MRI & other ERP System.
• Collaborate with sales and marketing teams to develop effective CRM strategies.

4. User Experience Enhancement:

• Ensure the CRM platform is tailored to the organization’s needs.
• Focus on streamlining processes and maintaining data integrity.
• Enable teams to work more efficiently by leveraging the CRM system effectively.

5. Project Management:

• Lead CRM-related projects, ensuring timely delivery and adherence to project milestones.
• Define project scope, objectives, and success criteria.
• Coordinate cross-functional teams and manage project resources.

6. Training and Documentation:

• Develop training materials and conduct training sessions for CRM users.
• Create user guides and documentation to assist users in navigating the CRM system effectively.
• Develop other project required documentations.

Job Requirements

• Bachelor’s degree in a relevant field (e.g., Business Administration, Information Technology) and project management certification.
• Proven experience in CRM administration and configuration, with 4 - 7 years of relevant experience.
• Complete at least 1-3 end-to-end Full implementation cycle and projects involving over 100 users.
• Excellent and proven interpersonal skills, and strong stakeholder engagement skills with the ability to influence/persuade as well as engender trust and respect.
• Demonstrable experience of applying effective problem identification and problem-solving techniques
• Familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot).
• Proficiency in Power BI for data visualization and reporting.
• Experience with SAP and other ERP System integration is a plus.
• Experience with development skill is a plus.
• Demonstrable understanding of data platform technology landscape and CRM technologies.
• Excellent communication and collaboration skills.

OVERVIEW

Overall supervision of the School East and School West junior finance team to ensure that accounts

are closed timely on a monthly basis as well as year-end closing. To assist in the development, performance and maintenance of the financial activities of the organization.

Main duties and responsibilities:

• Supervision of junior staff, train and appraise them

• Daily/ weekly checking of POs, AR, staff claims and Giro payment

• Monthly audit schedule and Balance Sheet reconciliation

• Monthly payroll checking, preparation of FAID for School’s clients

• Preparation and submission of quarterly and yearly statistical reports to Government for School

• Provide timely, accurate and relevant recording, reporting and analysis of financial information

• Assist in the preparation of financial reports such as financial statements and budget performance on monthly and yearly basis

• Update of yearly budget in the accounting system

• Liaise with auditors pertaining to accounting matters

• Ensure compliance with applicable accounting standards

• To manage the Xero accounting system, the ApprovalMax PO system for School East and School West

• Liaise with the vendor on trouble shooting of both system issues

• Work under the supervision of the Head of Department, Finance

• Handle sensitive information in a confidential manner

• Ad-hoc matters relating to accounts

REQUIREMENTS

• Bachelor’s degree in accounting, Finance, or related field, or an equivalent combination of education, training and experience
• Min 5 years of Accounting/ Finance experience and 2 years in supervisory role
• Proficient in MS Excel, MS Word and experience in accounting software such as Xero and ApprovalMax
• Independent, highly organized and motivated
• Proactive, resourceful with eye for details and accuracy
• Meticulous, possess strong analytical and problem-solving skills
• Good team player with positive attitude and good communication skills
• Excellent interpersonal skills to communicate effectively across organisation
• Thorough knowledge of general ledger accounting and reconciliation

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

At Cheil, we are passionate about ideas that move.

We believe that the right idea will move seamlessly across channels: from online to offline, above the line to below the line, in-store to out-of-home. It will move brands, move products, and most importantly, move people. The right idea will move everything forward.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Freelance Senior Account Executive / Account Manager

The Senior Account Executive / Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

· Develops clearly focused creative strategies and creative briefs

· Delivers value adding performance throughout the project

· Collaborative teamwork between Creative, Media and Planning

· Prepares and participates in client presentations

· Provides input for creative strategies/briefs

· Organizes day-to-day smooth operation of project

· Ensures and facilitates effective communication flow throughout project

· Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

· Liaises and maintains regular contact between client

· Understands clients’ products, services and advertising requirements

· Discuss campaign details with clients and Agency members

· Demonstrates ability to interact with clients

· Organizes and participates in client presentations

· Organically grow the business

Requirements:

· 2 Months Freelance, able to start immediately or asap

· Able to commit to being onsite (Fully onsite role)

· Minimum 3 to 6 years of integrated / digital experience in the advertising industry

· Self-motivated, persistent, hardworking, committed, creative, organizer, team player

· Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)

· Knowledge in digital marketing, advertising and marketing communication

· Knowledge in web analytics, data driven marketing and content marketing will be a plus

· Excellent listening comprehension and strong presentation skills a must

· Effective communication (verbal and written); Good command of the English language.

The Role

This position requires a SuccessFactors professional who can design, implement and deploy SuccessFactors human resources solutions for Employee Central, Employee Central Timeoff, Learning Management and Reporting. Knowledge of other modules like Recruiting, Onboarding, Performance & Goals Management, CPI and Concur.

Job Responsibilities

• Project Management: Lead or assist in SAP SuccessFactors implementation projects, managing timelines, budgets, and resources effectively
• Requirements Gathering: Collaborate with HR and business leaders to gather and document HR requirements
• Configuration: Configure and customize SAP SuccessFactors modules to align with client-specific HR processes and policies
• Data Migration: Manage data migration activities, ensuring accurate and secure transfer of HR data into SuccessFactors
• Testing: Develop and execute test plans and scripts, conduct system testing, and support user acceptance testing (UAT)
• Training: Provide training to end-users, HR teams, and administrators on how to effectively use SuccessFactors modules
• Integration: Ensure successful integration of SuccessFactors with other HR systems, such as payroll and timekeeping systems
• Support: Offer post-implementation support, troubleshoot and resolve system issues, and assist with system upgrades and enhancements respecting timelines/SLA.
• Documentation: Create and maintain project documentation, including configuration guides and user manuals
• Best Practices: Stay up-to-date with SAP SuccessFactors updates and best practices, advising clients on industry trends and how to leverage new features

Job Requirements

• Degree in Information Technology or its equivalent.
• At least 8 years of relevant experiences with 2 SuccessFactors SDLC implementations.
• Strong understanding of SAP SuccessFactors system configuration, HR processes/workflow, local/global statutory reporting and audit requirements.
• Highly self-motivated and able to handle multiple priorities/projects
• Strong verbal and written communication skills.
• Chinese language is required to engage China stakeholder teams.
• Responsible and organized individual with the ability to work independently in a fast-paced environment.
• Candidates with regional project management will have an added advantage.

Job description

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

Additional job description

This role leads the development of cutting-edge AI products that showcase the best of Google's AI capabilities. You'll collaborate closely with research and engineering teams to transform research breakthroughs into user-friendly features and apply AI to develop commercially viable business solutions. You'll own the entire product lifecycle, from ideation to launch and iteration, while working cross-functionally to bring these groundbreaking AI solutions to market.

Qualifications

Job responsibilities

• Conceptualize, prototype, and define groundbreaking AI product opportunities within dynamic and ambiguous consumer environments, showcasing the forefront of Google's AI capabilities.
• Collaborate closely with DeepMind, Core ML, and other engineering teams to transform research breakthroughs into impactful product features, ensuring smooth integration and market alignment with Google's strategic partners.
• Lead the entire product development process, from ideation and prototyping to launch and ongoing iteration, guaranteeing the timely delivery of exceptional AI features that resonate with users.
• Partner with Product Alliance Managers across various initiatives to cultivate captivating narratives and go-to-market strategies that highlight the distinctive value proposition of Google's cutting-edge AI solutions.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in product management or related technical role.
• 2 years of experience developing or launching products or technologies within AI/ML or a related area.

Preferred qualifications

• 8 years of experience in product management, with experience in developing and launching successful products in the AI/ML or related area.
• Experience working cross-functionally with engineering, UX/UI, legal, marketing and other stakeholders to deliver successful products.
• Experience in building products from the ground up in a fast-paced, entrepreneurial environment.
• Experience in software development or engineering, with a strong understanding of technical concepts and the ability to collaborate with development teams.
• Ability to link Google's latest AI models to practical applications that drive significant growth for Google and our customers.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an administrative position in the Research Office. The Research Office supports grant management, research agreement review, the Departmental Ethical Review Committee and other research administrative functions.

Duties & Responsibilities
Working under the direction of the Vice Dean (Research) and the Manager of the Research Office, the Senior Executive/Assistant Manager will be part of the team to support the core duties of the Research Office:

a) Grant Administration
- Advise researchers on grant guidelines and requirements.
- Provide administration support to researchers throughout the entire grant cycle from grant application, grant awarding, budget and expenses tracking, reporting of project status and project closure.
- Be the point of contact between researchers and various administration departments to support the management of research projects.
- Manage grant calls and be the liaison person to the funding agencies.

b) Research Agreement
- Support researchers to draft, review, negotiate and execute research agreements, working closely with researchers, collaborators and internal and external legal offices.

c) Departmental Ethics Review Committee (DERC) Secretariat

- Provide ethics review from reviewing applications, communicating feedback, reviewing amendments to processing review outcomes.
- Organise DERC meetings and keep records of DERC's reviews and outcomes.

d) Research Office
- Organise research seminars and meetings.
- Report research metrics for the School and researchers.

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognized institution.
• Preferably with at least 2 years of experience in an administrative position within the academic, research or healthcare sector.
• Candidates with experience in research administration, grant management, agreement review, research ethics, research compliance or database management will be at an advantage. Fresh graduates with some research experience may be considered.
• A team player with effective problem-solving skills and excellent communication skills to perform well in a fast-paced environment.
• Able to take initiative to learn on the job and manage various responsibilities.

The Project Manager is responsible in ensuring the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. Leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives.

Roles & Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Tender projects

•Able to support RFQ and RFP till awarding•

•Draft and submit project approval papers for management's approval and write justification

Requirements/ Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 6 - 8 years of experience in project management from end to end process which includes RFP till delivery
• Experience in support on RFP specification, pricing, evaluation etc
• Supported Goverment projects before
• Good in writing approval papers/ justifications
• Able to do data crunching and good in numbers
• Proven experience as a Project Manager in IT infrastructure projects, with a focus on systems and network
• Experience in individual contributor role in current role
• Strong background in technical System engineering / networking / Infrastructure background
• PMP or equivalent project manager certification is a plus
• Strong knowledge of IT infrastructure technologies and networking principles
• Proficiency in project management software and tools
• Excellent communication, leadership and team management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects concurrently and work effectively under pressure

Tax Manager

The ideal candidate will have a deep understanding of local and international tax laws and regulations, and will be responsible for managing and overseeing all aspects of our Group’s tax compliance and strategy. The Tax Manager will work closely with various departments, including finance, legal, and operations, to ensure that our tax practices are compliant and optimized for our global operations. Key responsibilities include developing and implementing tax strategies, managing tax audits, and ensuring compliance with all local and international tax laws. The successful candidate will have strong analytical skills, excellent attention to detail, and the ability to communicate complex tax concepts to non-tax professionals.

Key Responsibilities:

• Tax Compliance: Oversee the preparation and filing of corporate tax returns, Goods and Services Tax (GST), and other relevant tax submissions in accordance with Singapore tax laws.
• Tax Planning: Develop and implement effective tax strategies to optimize the company’s tax position. Identify and evaluate tax-saving opportunities and provide recommendations to senior management.
• Research and Analysis: Stay updated on local and international tax legislation, regulations, and industry trends. Conduct research on tax-related issues and provide actionable insights to management.
• Audit Support: Coordinate and manage tax audits with the Inland Revenue Authority of Singapore (IRAS) and other relevant authorities. Prepare necessary documentation and responses.
• Cross-Department Collaboration: Work closely with finance, legal, and operational teams to ensure cohesive tax strategies that align with business objectives.
• Reporting: Prepare and present tax-related reports to senior management and stakeholders, highlighting risks, compliance status, and opportunities for tax optimization.
  

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field.
• Minimum 5 years of experience in tax compliance/advisory, preferably with prior experience as a tax professional in international accounting firms.
• Strong knowledge of Singapore tax laws, including corporate tax, GST, and transfer pricing. Experience with international tax will be considered favourably.

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Send me your resume via WhatsApp ❤ WhatsApp: (https://api.whatsapp.com/send?phone=6592377799) I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

About the team

The Care Experience Team is dedicated to providing a seamless and personalized healthcare journey for every patient. We understand that navigating medical care can be complex, so we offer comprehensive support every step of the way. From scheduling appointments and answering insurance questions to assisting with pre-authorizations and letters of guarantee, our team simplifies the process, personalizes your experience, and provides expert guidance, allowing you to focus on your health while we handle the rest.

About the Role

We are seeking a highly motivated and results-oriented Manager, Business Development, to join our Care Experience team in Singapore, reporting to the Head of Care Experience.

In this role, you will play a crucial role in driving the adoption of Doctor Anywhere’s innovative Shield technology and professional assessment solutions among insurance providers offering Integrated Shield Plans (IPs). You will be responsible for managing the full sales cycle, from lead generation to deal closing, building strong relationships with key decision-makers within insurance companies, and positioning Doctor Anywhere as the partner of choice for enhancing their IP offerings. You will also be the account manager for newly acquired clients, liaising with the operations teams to ensure seamless onboarding and manage ad-hoc client queries.

A summary of the key responsibilities are as follows:

● New Business Development: Identify and cultivate relationships with potential insurance clients who can benefit from Doctor Anywhere's Shield Solutions

● Sales: Conduct compelling presentations and demonstrations to showcase the value proposition of Doctor Anywhere’s Shield Solutions

● Market Analysis: Conduct thorough market research to understand competitive offerings, identify industry trends, and anticipate client needs

● Account Management: Managing acquired clients to ensure successful onboarding, payments / collections, and ongoing client satisfaction

● Collaboration: Work cross-functionally with internal stakeholders across product, technology, operations, and marketing to deliver exceptional client experiences

About you

● Bachelor’s degree in Business Administration, Healthcare Management, or a related field

● 6-8 years of proven experience in a business development or sales role within the healthcare or insurance industries, with a strong preference for candidates with knowledge of the Integrated Shield Plan landscape in Singapore

● Demonstrated success in selling technology solutions or services to insurance companies

● A strong understanding of the healthcare ecosystem, claims processes, and the evolving needs of insurers in the digital age

● Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex solutions to diverse audiences

● Strong negotiation, closing, and problem-solving abilities

● Self-motivated, target-driven, and able to work independently as well as part of a team

● A chance to be at the forefront of digital transformation within the insurance industry, driving impactful change

● Able to work in a collaborative and dynamic work environment

Responsibilities

• Proactively identify, evaluate, and expand new franchisee and strategic partnershipopportunities.
• Negotiate business terms with potential franchisees and partners to maximize mutual benefits.
• Manage and optimize partnership relations to ensure alignment with the company's strategic goals.
• Collaborate regularly with internal teams, including marketing, product development, and operations, to support the successful implementation of partnership projects.
• Establish and maintain extensive industry contacts in Singapore and Southeast Asia.
• Prepare and present business development reports to senior management.

Requirements

• Bachelor's degree from an accredited university or college
• Extensive experience in the Food & Beverage (F&B) sector, particularly in franchise management and strategic partnerships.
• Strong commercial acumen to achieve the company’s target.
• Strong business network and connections in Singapore.
• Excellent sales and negotiation skills, capable of strategic dialogues with various partners.
• Prior commercial sales experience in closing large and complex agreements is preferred.
• Ability to thrive in a fast-paced startup culture and work effectively in a multitasking environment.
• Preference for candidates with work experience across multiple Southeast Asian countries.
• Fluent in both English and Chinese to facilitate business communications and documentation.

Johnson & Johnson is currently seeking an APAC Regional Marketing Manager, Wound Closure role base in Singapore (preferred location). This position reports to the APAC Regional Platform Lead Wound Closure.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

KEY JOB RESPONSIBILITIES

Platform responsibility (Core Wound Closure including Plus Sutures & CV)

• Develops tactical and operational Strategic Marketing plans and contributes to cutting-edge research and market analysis.
• Assesses brand awareness and reputation in the community to shape new marketing initiatives for company products and services.
• Collaborate with markets, cross functional teams on strategic plans and industry insight to capitalize on potential opportunities.
• Manage the product lifecycle, pricing and portfolio optimization in the region
• Lead NPI and launch excellence across the core wound closure platform with cross-functional teams, GSM and country marketers
• Undertake market research activities as needed to uncover unmet needs and portfolio gaps
• Collaborate with functions, GSM and country teams to execute on initiatives and drive best practices
• Work with key regional surgical associations to build external leaderships for wound closure
• Support country marketing on technical product inquiries related to respective platforms, providing appropriate product information, including technical data & clinical inputs
• Actively engage with functional partners on forecasting optimize forecasts and supply to meet business objectives

Qualifications - External

Qualifications:

• A minimum of a bachelor’s degree is required. MBA or advanced degree is preferred.
• 5-10 years of overall experience in medical device or healthcare industry
• 3+ years of marketing (product and brand) experience preferred
• 2+ years of sales experience preferred
• Experience in developing and executing marketing strategies is preferred
• Experience with thought leader and faculty development and management and development is preferred.
• Strong communication, collaboration, project management and organizational influence skills are required.
• Good interpersonal skills, with an emphasis on leadership, relationship development, and influence management is preferred.

Other:

• This role may require up to 30% international travel

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

Johnson & Johnson is currently seeking a Senior Marketing Manager, APAC Wound Closure role base in Singapore (preferred location). This position reports to the APAC Regional Platform Lead Wound Closure.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

KEY JOB RESPONSIBILITIES

Platform responsibility (Stratafix, TSA and Orthopaedics)

• Develop and execute the regional platform strategy for advanced brands of Stratafix, TSA and Orthopaedic specialty
• Shape market activities to elevate the role of advanced wound closure in focus specialties
• Partner with cross-functional teams to create and deliver related platform initiatives
• Manage the product lifecycle, pricing and portfolio optimization in the region
• Lead NPI and launch excellence across the core wound closure platform with cross-functional teams, GSM and country marketers
• Undertake market research activities as needed to uncover unmet needs and portfolio gaps
• Collaborate with functions, GSM and country teams to execute on initiatives and drive best practices
• Work with key regional surgical associations to build external leaderships for wound closure
• Support country marketing on technical product inquiries related to respective platforms, providing appropriate product information, including technical data & clinical inputs
• Actively engage with functional partners on forecasting optimize forecasts and supply to meet business objectives

Qualifications - External

Qualifications:

• A minimum of a bachelors degree is required. MBA or advanced degree is preferred.
• 10 years of overall experience in medical device or healthcare industry
• 3+ years of marketing (product and brand) experience preferred
• 2+ years of sales experience
• Prior Leadership and people management experience is preferred but not required
• Experience in developing and executing marketing strategies
• Experience with thought leader and faculty development and management and development is preferred.
• Strong communication, collaboration, project management and organizational influence skills are required.
• Good interpersonal skills, with an emphasis on leadership, relationship development, and influence management is preferred.

Other:

• This role may require up to 30% international travel

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

To support AML Projects for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of Detica KYC and system integration with other AML systems
• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan
• Communicate complex technical solution to other GTO teams and business users in layman’s terms
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Key Requirements

• More than 10 years assuming role in technical delivery management – must be technical, not program level management
• At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java
• At least 10 years of experience in system and software design and UI/UX design
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies
• Experience in NoSQL database or Big Data
• Experience in Control-M, Git, Jenkins, JIRA
• Experience in SharePoint and Confluence

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Additional job description

As a New Business Sales Regional Manager at Google, you'll work with a wide variety of end client advertisers and advertising agencies to deliver the optimal advertising solution for every account. You will lead a team of entrepreneurial and outgoing sales representatives to optimize opportunities.

In this role, you'll lead a team of entrepreneurial Sales Representatives to continually bring in new business growth for Google. You'll be working on the customer acquisition strategy and will work as part of a highly engaged Leadership team to grow and transform the business across the region.

Qualifications

Job responsibilities

• Lead, grow, and coach a team of business development consultants with great sales leadership and culture of performance. Provide leadership, inspiration, mentorship, and career development to members of the team.
• Work closely with the team to uncover and identify growth opportunities via understanding clients’ business models and objectives. Coach the team to serve as trusted advisors to deliver best solutions, solving clients’ business challenges and cultivating relationships with clients’ executives through in-person and phone based meetings and other communication channels.
• Lead strategic planning and projects to identify key growth opportunities in the market, including quantitative analysis, industry research and defining go-to-market plans.
• Drive exceptional collaboration across internal partner teams and leadership critical to your team’s success, building alignment and maximizing joint impact of teams toward common goals of great customer experience and sustainable business growth.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in advertising sales, marketing, consulting, media, or working with advertising agencies.
• Experience leading sales organizations and delivering business performance.
• Experience in people management.

Preferred qualifications

• Experience in enterprise sales across Advertising, Media, Digital marketing, Consulting, Technology, BFSI industry.
• Ability to thrive and foster a collaborative and positive work environment and inspire/influence teams to act as trusted advisors to large enterprise clients and deliver differentiated value.
• Ability to optimize new business by presenting media solutions to customers and prospects, strong communication skills to engage C-level and provide executive account coverage.
• Entrepreneurial and strategic problem-solving skills, including ability to initiate and lead regional strategic cross-functional projects to support mid/long-term business goals and customer experience.
• Excellent leadership, influencing, organization, communication, people, and teamwork skills.

Job Responsibilities:

User Service Planning and Research:

• Plan and propose new service ideas or enhancements to improve the MIMS user service.

· Assess and prioritize multiple ideas using frameworks like RICE, considering impact, reach, confidence, and effort.

· Conduct research to understand the needs and behaviors of healthcare professionals and general users using MIMS products.

· Analyze user feedback and identify gaps in current services to enhance satisfaction and usability.

· Collaborate with cross functional teams to define initiatives that improve user engagement and support.

Competitor Analysis and Benchmarking:

· Analyze industry trends, competitor activities, and best practices to provide actionable insights that drive the development and enhancement of MIMS’ user service strategies.

· Continuously monitor and assess competitors’ user services, features, and engagement strategies within the healthcare information market to identify opportunities for improvement.

· Provide detailed competitor benchmarking reports and actionable insights to support decision-making.

Service Development and Support:

• Contribute to the planning and design of new user services, features, and support tools by leveraging research insights and understanding of user needs.

• Coordinate with tech, content, and customer support teams to implement service updates effectively.

• Support initiatives like onboarding tools, FAQ systems, or user-centric platform enhancements to improve overall user experience.

Data Analysis and Reporting:

· Evaluate the quantitative results of each service enhancement to validate the effectiveness and impact of the service enhancements.

· Utilize appropriate tools to monitor and analyze user behavior, engagement, and satisfaction metrics (e.g., page views, retention rates, NPS) to drive data-informed initiatives.

· Analyze trends in user activity and competitor performance to provide actionable recommendations for improvement.

· Prepare reports and presentations for the User Service Planning team and senior management.

Cross-functional Collaboration:

· Partner with cross-functional teams (marketing, customer support, etc.) to ensure effective communication and promotion of user service features.

· Provide insights and training to stakeholders (e.g., customer support teams) about MIMS’ user service offerings and competitive advantages.

Operational and Administrative Support:

· Maintain accurate documentation related to user service plans, competitor reviews, and performance tracking.

· Assist with workflow planning, backlog prioritization, and coordinating project milestones with cross-functional teams.

Preferred Skills and Qualifications:

• Education: Degree in Business, Marketing, Computer Science, or a related field (healthcare background is a plus).
• Experience: 3-5 years in product management, user service planning, or similar roles in healthcare, technology, or user support environments.
• Industry Knowledge: Familiarity with healthcare information platforms and user-centric service practices.
• Digital marketing tool experience, e.g. SEO, GTM, GA, UX tool, Access heatmap tool, recommendation tool, CDP, point program, etc.
• Experience in internet service company operating across multiple countries with traffic more than 100K session per month (better if healthcare service)
• Analytical Skills:
• Proficiency in tools like Google Analytics for data analysis.
• Experience with survey and feedback tools.
• Soft Skills:
• Strong communication skills to engage with cross-functional teams and present findings effectively to a diverse range of stakeholders.
• Excellent organizational and multitasking abilities.
• Passion: Dedication to improving user experience and delivering exceptional user services in the healthcare information industry