• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

About Us

At Ebb & Flow Group, we’re obsessed about creating great experiences around food and spaces. We channel creativity, curiosity, and industriousness towards a mission to delight each and every customer- whether it’s at one of our restaurants or in the comfort of home.

We’ll need you to:

• Conceptualize and implement sales plans that drive and grow event sales, and showcase the venue to potential clients
• Form strong professional relationships with key clients, accounts, and third party sales
• Being the key client contact on-the-ground, welcoming clients, conducting site visits, and some management of VIP groups
• Build sales collateral, printed materials, and digital mailers to drive awareness
  Coordinate and execute clients’ events
• Manage events database and CRM, including history, spending trends, preferences
• Assist in reviewing monthly reports and sales forecasts to analyze current/potential market and sales trends
• Identifying new marketing opportunities via demographics, market forces, and key partnerships

We’re looking for someone who enjoys:

• Being in the Hospitality/F&B lifestyle with a proven track record of managing sales and/or events
• Working and communicating with various departments and external partners
• Financials, budgeting and revenue tracking
• Having a high level of service standard and understands the importance of the guest experience

Perks:

• Birthday Leave
• Medical & Dental Insurance
• Staff Discount across 8 outlets in Singapore

Think you would make a great fit? We’d love to hear from you!

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Job Summary

We are seeking a dynamic and experienced Sales and Marketing Manager with a strong background in real estate to join our team. The ideal candidate will be responsible for developing and implementing comprehensive sales and marketing strategies to promote our real estate projects and drive sales growth. This role requires a combination of strategic thinking, creative problem-solving, and effective leadership to achieve our Group’s business objectives.

Job Description

• Develop and execute strategic sales and marketing plans to achieve sales targets and maximise revenue for our real estate projects.
• Identify target markets and demographics, conduct market research, and analyse market trends, pricing strategies, competitors’ sales and marketing activities, to tailor to our overall sales & marketing strategies accordingly.
• Stay up-to-date with industry best practices, emerging trends, and technologies to continuously improve sales and marketing effectiveness.
• Collaborate with cross-functional teams including sales, design, and development to ensure alignment of marketing efforts with project objectives.
• Create compelling marketing materials such as brochures, presentations, advertisements, and digital content to showcase properties and attract potential buyers.
• Oversee digital marketing initiatives including website development, social media campaigns, email marketing, and online advertising to generate leads and engage with customers.
• Lead and mentor a growing team of sales and marketing professionals, providing guidance, training, and support to foster their professional growth and performance.
• Manage and nurture relationships with existing clients, real estate agents, brokers, and other industry professionals to drive referrals and repeat business.
• Monitor sales performance metrics, track progress against targets, and prepare regular reports for management review.
• Formulate pricing strategies as well as execute marketing plans and activities that are in line with the overall sales & marketing plan.
• Oversee product sales launch matters, which included sales gallery, liaising with marketing agencies, monitoring of progress of sales, handle after-sales administration, implementation of sales documents, monitor and manage expenditures against the approved budget.

Requirements

• Bachelor's degree in Real Estate, Marketing, Business Administration, or a related field.
• Proven track record of success in sales and marketing roles of at least 7 years of experience in a managerial or leadership capacity, within the real estate industry.
• Strong understanding of real estate market dynamics, property development processes, and sales cycles.
• Excellent communication skills with the ability to articulate complex ideas clearly and persuasively.
• Strategic thinker with a creative mindset and a keen eye for detail.
• Demonstrated leadership ability with experience managing and motivating teams to achieve results.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple projects simultaneously.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Passion for real estate and a commitment to delivering exceptional customer experiences.

Job Scope:

• Managing & Directing the assigned project resources to best meet project objective
• Ensure all changes to specifications, work scopes, and drawings are properly documented
• Efficient management of resources and materials
• Responsible for project and site supervision, attend site meetings, coordination with sub-contractors, suppliers, consultants and clients and all scope of work that is require in the smooth implementation of a successful project development
• Assist in resolving any issues or challenges that may arise during the project execution
• Conduct regular site inspections and quality control checks
• Ensure compliance with safety regulations and industry standards
• Collaborate with internal teams to ensure successful project delivery
• Manage material at the construction site to ensure zero wastage and no overstock of material
• Manage manpower and overtime costs to ensure optimal cost-benefit within or below budget
• Coordinate and communicate with project teams, subcontractors, and suppliers
• Ad hoc duties as assigned

Job Requirements:

• Minimum 3 years of relevant experiences in Interior Fit-out Industry
• Minimum higher NITEC/Diploma holders or candidates with relevant experience and proven track records will also be considered
• Experience in Construction/Interior Design/Furniture Industry will be an added advantage
• Able to start work within short notice preferred

Business Development Manager

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

Job Requirements

Academic Qualifications

Masters in Business Administration (MBA) with 4 yrs experience

or

Bachelors In Business Administration(BBA) with 3 years of work experience

• Plan and execute construction projects, including budgeting, scheduling, and resource management.
• Collaborate with architects, contractors, and consultants to ensure project alignment with design specifications.
• Supervise on-site activities to ensure adherence to safety, quality, and compliance standards.
• Resolve technical and operational challenges during project execution.
• Prepare and present progress reports to stakeholders.
• Ensure compliance with Singapore's building codes, safety regulations, and environmental standards.
• Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational cost to keep cost within the budget.
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance of contract requirements.
• Monitor compliance of work with the workplace safety and health regulations.
• Monitor quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in delivery of project to meet completion date.
• Provides leadership to the project management and construction team.
• Supervise daily site activities.

We are looking for an organized warehouse manager to supervise and schedule daily warehouse and delivery activities for the company.

Job Responsibilities

• Oversee, manage and ensure stock accuracy in receiving, warehousing and distribution operations
• Maintain and ensure safe use of company assets, including vehicles, equipment, tools and machineries
• Conduct regular risk assessment to ensure safety of staff
• Ensure security and cleanliness of working environment
• Manage warehouse space for goods and marketing fixtures
• Maintain records and documentation of warehouse activities
• Implement and follow-up on operational policies and procedures
• Train and manage manpower deployment across different functions, including loading/unloading of containers
• Motivate and evaluate staff for maximum efficiency and minimal overtime.
• Perform random and annual stock checks
• Assist with deliveries and other warehouse functions where required.

Requirements

• 5+ years of warehouse management experience
• Strong knowledge of warehouse management procedures and inventory controls
• Possess excellent interpersonal and communication skills
• Preferable to have a Class 3 drivers’ license
• Outstanding leadership, organizational, multi-tasking and problem-solving skills
• Possess at least an ‘O’ level or Diploma
• Able to work extended hours when necessary
• Physically fit

Working Time

• 5-day work week (Mon to Fri 8:00am - 5:45pm)
• Working location at Kaki Bukit Area area

Salary Range

• Based on Experience

• Sales and business development in assigned area
• Develop and implement plans and strategies to achieve sales results
• Assist customers with commercial and technical clarifications whenever required
• Collaborate with internal and external stakeholders
• Create new business opportunities, develop new accounts to satisfy business growth needs and increase market share
• Any other adhoc duties as assigned

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent
• Min 5 years experience in Oil & Gas/Petrol Chemical, Utilities, Power Plant sector or related fields
• Working Hours: Monday - Friday (8.30am - 6.00pm)
• Location: Ubi
• Salary: Up to $6000
• Possess own vehicle

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

About GO

GO is a leading corporate events and team-building agency in Singapore, specializing in corporate events, team-building activities, marketing activations, and product launches. With over a decade of experience, we’ve partnered with some of the region’s top organizations to deliver impactful and memorable experiences.

We are looking for a Business Development Manager with a proven background in the events industry, focusing on corporate events and team-building solutions.

Key Responsibilities:

Project Management

• Lead and manage Java application development projects and FileNet implementations.
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans and schedules, tracking progress to ensure on-time delivery.
• Identify and manage project risks and issues, implementing mitigation strategies.
• Oversee resource allocation, ensuring project tasks are appropriately assigned.

Stakeholder Management

• Liaise with business stakeholders, clients, and cross-functional teams to understand requirements.
• Act as the main point of contact between technical teams and business users.
• Ensure clear and consistent communication with clients regarding project status, challenges, and deliverables.

Team Leadership

• Manage and mentor development teams, including Java developers, FileNet specialists, and other technical resources.
• Promote a collaborative team environment, ensuring that all team members are working efficiently.
• Conduct regular team meetings, providing status updates and reviewing project milestones.

Quality and Risk Management

• Ensure that all project deliverables meet quality standards and align with the project scope.
• Implement effective testing strategies and review processes.
• Identify risks related to project timelines, resources, or technical issues and proactively address them.

Budget and Resource Management

• Manage project budgets and ensure efficient use of resources.
• Track and report on the financial performance of the project.

Process Improvement

• Recommend and implement process improvements to enhance productivity, quality, and delivery times.
• Drive the adoption of best practices in software development, agile methodologies, and ECM implementations.

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree is a plus.

Experience:

• 5+ years of experience in project management, with at least 3 years specifically in Java application development and FileNet platforms.
• Proven experience in managing end-to-end software development projects in an agile environment.
• Hands-on experience with FileNet administration, configuration, and integration.
• Experience with tools like JIRA, MS Project, or similar project management software.

Skills:

• Strong understanding of Java technologies (J2EE, Spring, Hibernate, etc.) and software development lifecycle.
• In-depth knowledge of FileNet P8, Content Manager, and other ECM solutions.
• Excellent organizational, leadership, and communication skills.
• Strong problem-solving and analytical abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Certifications:

• PMP (Project Management Professional) or equivalent certification is preferred.
• FileNet certification or experience with other ECM systems is a plus.

Key Competencies:

Leadership: Ability to lead and motivate teams towards project success while maintaining high morale.

Communication: Exceptional written and verbal communication skills for interacting with both technical and non-technical stakeholders.

Problem-Solving: Strong analytical skills for identifying project risks and developing creative solutions.

Time Management: Proven ability to handle multiple projects simultaneously while meeting deadlines.

Adaptability: Ability to adapt to changing priorities and work with flexibility and efficiency.

Job Description:

• Manage compensation and benefits programs throughout APAC Region in alignment with corporate and regional business objectives
• Lead Compensation & Benefits work stream for M&A activity in APAC
• Advise regional senior leadership on all aspects of compensation and benefits strategy
• Provide consultation, training and support to APAC HR Business Partners and Senior Business leaders
• Ensure the competitiveness of regional compensation and benefits programs in terms of attracting, motivating and retaining the best talent
• Work with the senior HR leadership within the region, ensure that all regional and local compensation and benefits initiatives support MKS business objectives as well as attract, motivate and retain the best employees
• Ensure legal compliance of all compensation and benefits programs in each local market
• Design country-specific Benefits and wellbeing programs within our global framework
• Lead vendor selection of all regional Benefits and wellbeing vendors, including health service partners
• Evaluate the effectiveness of programs to ensure they are market competitive, cost effective and in compliance with applicable legislative and regulatory requirements
• Manage a team of Total Rewards Professionals to deliver the charter in the region

Requirements:

• Bachelor's degree and above with 15+ years of HR-related work experience.
• Experience in designing Total Rewards programs for China / Taiwan/ HK/ Korea / Japan / Malayia / Singapore / Thailand / Vietnam
• 15+ years Compensation & Benefits design or consulting experience, in which 5+ years APAC region C&B experience in High Tech Industry and 5+ years of working with Global vendors (Radford/Aon/Mercer) to design and manage Compensation & Benefits programs
• GRP / CCP certification is preferred
• Solid M&A project experience
• Familiar with system tools (e.g., Advanced Excel, Workday, Com&Ben Surveys, etc.)

Job Description

You will report to the Lead of RPD’s Grants Policy team that oversees WSG’s funding policies and guidelines. As an RPD officer, you will contribute to the development and review of funding policies and facilitate central oversight of WSG’s grants design and implementation effectiveness through policy and programme reviews and enhancements.

Responsibilities

a) Policy Development and Review

• Develop and review WSG’s funding policies and principles to support its mission and strategies
• Review and update WSG-wide funding agreement templates and guidelines to ensure relevance and fit for purpose
• Advise divisions on WSG’s funding principles and policies to facilitate grants design and implementation
• Assess divisions’ requests for exceptions to prevailing policies and guidelines
• Work with divisions on programme reviews and enhancements

b) Grants Governance and Management

• Implement the Grants Governance Framework to strengthen WSG’s grants management and oversight, such as the introduction of risk mitigating measures and operating guidelines
• Drive the agenda and perform secretariat duties for WSG’s Governance and Risk Forums

c) Stakeholder Engagement

• Work with Ministries and Sector Lead agencies to ensure compliance for WSG funding policies and principles with Whole-of-Government guidelines on grants design and management
• Liaise and engage stakeholders to drive change and facilitate grants design and implementation

Requirements

• Preferably at least 3 years of public sector experience in relevant fields such as policy development, programme evaluation and grants governance/management.

Knowledge/Skills

• Possess good communication, writing and presentation skills
• Possess strong analytical, critical thinking and numerical skills
• Possess good project management and problem-solving skills
• Understand public governance and its principles
• Organised, meticulous and detail oriented
• Able to engage stakeholders well to drive change

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Benefits:

• North East / East Region
• Comprehensive employee benefits [Salary will be commensurate with experience]
• Excellent Career Growth and Prospect

Job Scope:

• Prepare and manage P&G Freight Bill invoices and reports
• Generate customized reports based on customer requests
• Analyze data and provide detailed reports as needed by management
• Attend meetings with customers to address concerns and discuss shipments
• Coordinate with Declarator and customers for the application of SICC-COO
• Act as a liaison between internal departments to ensure smooth communication
• Organize and facilitate departmental meetings, held monthly or as needed
• Troubleshoot and resolve shipment-related issues promptly
• Foster work harmony and a collaborative environment within the department
• Manage project shipments, including attending site viewings and handling related tasks
• Oversee the financial performance of the sea freight department, focusing on both top-line and bottom-line management
• Drive continuous improvement in the annual KPI for customer satisfaction surveys
• Increase productivity by optimizing the use of the Freight Management System (FMS)
• Analyze data and propose strategies for cost reduction and operational efficiency
• Delegate and assign JS/JD tasks to department staff effectively

Job Requirements:

• Diploma in logistics/supply chain related studies or equivalent
• Candidates should possess experience in Import / Export in related industry
• Experience in handling shipping documentation (Permit Declaration / Shipping Incoterm)

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & Responsibilities

• Take ownership of the manpower product portfolio, driving strategic product management decisions.
• Ensure precision in costing and pricing strategies during tender processes and quotations to facilitate effective management choices.
• Foster strong collaboration with various departments such as operations, finance, and sales to guarantee consistent and accurate costing.
• Develop innovative pricing strategies, conducting comprehensive scenario and sensitivity analyses to optimize product pricing.
• Perform in-depth market analysis to assess product competitiveness and identify opportunities for improvement.
• Stay informed about market trends, customer needs, and industry best practices to guide product portfolio enhancements.
• Demonstrate flexibility and adaptability by willingly taking on additional responsibilities as needed within the organization.

Skills & Requirements

• Bachelor's degree in Accounting, Finance, Mathematics, Economics, or a related discipline.
• Strong analytical skills with the ability to perform scenario and sensitivity analysis for pricing strategies.
• Excellent collaboration and communication skills to work effectively across departments.
• Detail-oriented and capable of maintaining accuracy under tight deadlines.
• Independent and self-motivated, thriving in fast-paced environments and consistently meeting deadlines.

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

We have an immediate opening for an IT Manager (2 year contract)

Roles and Responsibilities:

1. IT Infrastructure and Support

a. Oversee IT infrastructure, ensuring reliable performance and security.

b. Manage, maintain, and improve IT systems, including network, server, and telecommunications.

2. Assistive Technology & Technology Initiatives

a. Identify and introduce suitable assistive technology for the deaf, deafblind and hard of hearing community

b. Monitor and stay updated on technological solutions that could benefit our clients and the organisation.

3. IT Project Management

a. Plan, execute, and oversee IT projects from conception to completion, ensuring timely delivery and within budget.

b. Collaborate with stakeholders to define project requirements, objectives, and deliverables.

c. Coordinate with external vendors and manage vendor relationships for outsourced projects and services.

4. Cybersecurity and Data Protection

a. Develop and enforce cybersecurity policies and protocols to protect against security threats.

b. Ensure compliance with the Personal Data Protection Act (PDPA) and other relevant regulations.

c. Conduct regular security audits, vulnerability assessments and risk mitigation strategies.

5. Productivity Tools & CRM Management

a. Administer and optimise Google Workspace for organisational needs.

b. Train and support staff in using productivity tools, including Google Workspace

c. Identify and recommend opportunities for digital transformation to streamline operations and improve efficiency, and new tools that improve productivity and collaboration.

d. Ensure the CRM system is optimised for user experience, data integrity, and reporting capabilities.

6. Telecommunication and Phone Systems

a. Manage and support the organisation's phone systems, ensuring cost effective and reliable communication channels.

7. Admin & other duties

a. Secretariat for IT Committee

b. Attend Singapore Sign Language Level 1

c. Any other reasonable and lawful duties as assigned by the Supervisor.

Requirements:

● At least 7 years of relevant working experience in IT management, ideally with some experience in a non-profit or social service organisation.

● Bachelor’s degree in Information Technology, Computer Science, or a related field.

● Experience in assistive technology and leading tech initiatives

● Experience in managing CRM platforms, project management, and cybersecurity.

● Strong understanding of digitalisation and productivity improvement.

● Proficient in Google Workspace administration and other collaborative tools.

● Knowledgeable in PDPA compliance, data privacy regulations, and information security standards.

● Good problem-solving skills, with a proactive and results-oriented approach.

● Good interpersonal, communication, and project management skills.

Good to have:

● Certifications in cybersecurity (e.g. CISSP, CISM) or project management (e.g. PMP, Scrum).

● RPA knowledge and application

● Basic knowledge of Singapore Sign Language

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Have handled 5 - 6 projects
• JIRA experience
• 7 years of project management experience
• Software Application Project management
• Handled 10 people Team
• Managed Government projects
• PMP or relevant certifications (preferable)
• Managed Cloud based projects

Work Location(s):

Primary : Mountbatten

Secondary : one-north (only when required)

Human Resources

· Handle all matters pertaining to Employees' welfare and benefits for the Singapore office.

· Handle recruitment, job postings, interviews, and preparation of letter of appointment if any.

· Salary and Payroll, CPF sumbission

· Handle expenses for the Singapore office.

. Apply Visa/ work permit (WP/EP/DP)

Sales Support

· To handle all social media platforms such as Google ads, Facebook, Instagram, and third-party ad networks.

· To prepare purchase orders, sales orders, delivery orders, and invoices in the account

· Coordinate shipments with overseas and local logistics companies.

· Assist Sales Personnel with presentation and serve drinks to Showroom visitors.

· To maintain cleanliness and upkeeping of Showroom.

· In charge of opening and closing of the showroom.

Even and Exhibiton Support

· Manage all exhibiton with logistic and booth installation coordinating.

Administration

· Maintain equipment inventory and maintenance.

· Provide secretarial support to the CEO.

· Liaise with the Finance Manager on Expenses reports periodically.

· Work location: Ubi Vertex

· Working hours/days: 9am to 6pm/ 5 days

Job Requirement

· Minimum degree hoder with 3-4 years related experience.

· Knowledge and experience working with PowerPoint, Excel, Word, and other Microsoft applications

· Ability to write professionally, have an excellent command of written English and grammar

· Ability to converse in Mandarin will be an added advantage.

· Flexibility to work with multiple personalities and with all levels of management within an organization

· Strong interpersonal and communication skills.

· Able to work independently without supervision.

· SC and SPR only

Expanding! Japanese Marine product company!

Job Description

• To carry out account management responsibilities which include developing and maintaining long-term business relationships with customers, provide professional quotations and ensure prompt payment from customers.
• Operate as the lead point of contact for any and all matters in respect of the portfolio of customers either developed by you or assigned to you.
• Develop a trusted “advisor” relationship with key accounts, customer stakeholders and executive management of customers.
• Ensure the timely and successful delivery of the Products and Services according to customer needs and objectives.
• Provide input for weekly, monthly and quarterly Activity Reports and the necessary plans and reports for Marine business, as requested by the Management.
• Maintain assigned customers and develop new assigned customers to ensure continuous sustainable business growth.
• Communicate and work closely with colleagues from other departments in ensuring the overall Company objectives/performance are/is achieved, at all times.
• To achieve the required Sales Targets.

Job Requirements

• Diploma or equivalent in related field/discipline.
• Minimum 3 years successful Sales experience within the Marine Industry.
• Possess ability to prospect and manage a designated territory to maximize revenue growth.
• Experience in delivering client-focused solutions, products and services based on customer needs.
• Ability to manage multiple projects at any time while paying strict attention to details.
• Proven ability to use common office and business technologies.
• Good listening, negotiation, and presentation skills.
• Good verbal and written communication skills.

Position Overview:

We are seeking an experienced Trainer (Retail & Development) to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer service and drive sales.

What you'll be doing

• Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics
• Identifying training needs and designing customized programs to address skill gaps
• Facilitate in-store training sessions on weekdays during retail hours (e.g., 11:00 AM – 8:30 PM).
• Monitoring and evaluating the effectiveness of training initiatives, making adjustments as necessary
• Providing one-on-one coaching and mentoring to support the professional development of retail staff
• Collaborate with the HR and Operations teams to identify training needs and design customized modules.
• Collaborating with the management team to align training with the company's strategic objectives
• Monitor training effectiveness through feedback and KPIs to refine future programs.
• Maintaining training records and providing progress reports

What we're looking for

• Relevant qualification in a field such as Education, Human Resources, or Business
• Minimum 3 years of experience as a Trainer or L&D professional, preferably in the retail industry
• Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners
• Strong understanding of adult learning principles and the ability to design effective training programs
• Proficient in data analysis and using metrics to measure training impact
• Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels
• Passion for learning and development, with a commitment to continuous improvement

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including medical benefits
• Opportunities for career advancement and professional development
• Supportive and collaborative work environment

About us
HYSSES (SINGAPORE) PTE LTD' is a leading retailer of premium beauty and wellness products. With a focus on quality, innovation, and exceptional customer service. Our company culture is built on the principles of teamwork, respect, and a commitment to personal and professional growth.

If you're passionate about training and development, and eager to contribute to the success of a dynamic retail organization, we encourage you to apply for this exciting opportunity. Apply now to take the first step toward joining our team.

We are looking for dynamic individuals with strong selling skills and customer focused mindset to become part of our fast-growing team.

Key deliverables include:

· Generating new sales to achieve assigned sales targets. Managing and driving the business cycle from qualification, proposal, negotiation, contracting and implementation.

· Conducting research and analysis to identify attractive market segments.

· Nurturing strong client relationships to manage client issues, retention and growth.

· Conducting regular business reviews to value add and optimize clients’ travel programs.

· Identifying and supporting opportunities in meeting & incentive groups.

A perfect match profile would include:

· Self-starter with good communication skills.

· Good track record in sales and/or account management in the enterprise space.

· Experience in travel, hospitality, business services industry is a plus.

· Possesses a diploma or degree with at least 1-2 years of working experience

· Familiarity with Salesforce CRM is a plus.

If you are motivated for success and looking to work in a dynamic environment, we invite you to email your CV. Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.

OUR MISSION:
Drive digital marketing and brand-building initiatives. As our Account Executive, you're not just managing accounts - you're curating relationships. With clients, you'll dive deep to comprehend their aspirations and craft campaigns to realize them. Within Hashtag Interactive, you're the linchpin, ensuring a harmonious collaboration between clients and our in-house talents.

YOUR FIRST 90 DAYS:

• Immerse yourself in our workflow and processes, paving the way to independently steer at least one account
• Manage at least one account autonomously, ensuring all deliverables are met
• Become the go-to Point of Contact for at least one account
• Orchestrate internal projects for your account, liaising seamlessly with our production team for timely, top-tier deliverables
• Attend internal huddles to stay updated and share insights
• Set goals with your team and manager and work towards achieving them

TYPICAL EXPECTATIONS:

• Be the captain of at least two accounts (depending on size and scope), directing its course with minimal oversight
• Consistently hit client deliverable deadlines
• Draft insightful monthly reports, spotlighting recommendations for future strategies
• Address challenges head-on; if not solving them, then charting a course toward a solution
• Cultivate and cherish client relationships, underpinned by excellent communication
• Engage in pitches, from the birth of an idea to its translation into a compelling proposal
• Nurture new client relationships, from the first touchpoint to onboarding

CORE COMPETENCIES:

• Organisational Traits: Adaptability, Analytical Skills, Stellar Communication, Organization Prowess, Resourcefulness, Strategic Vision
• Role-Specific Skills: Unwavering Accountability, Assertiveness, Meticulous Attention to Detail, Conflict Management, Creativity, Independence, Negotiation Acumen, Planning Proficiency, Problem-Solving, Project Management, Self-Awareness, Time Management

ABOUT HASHTAG INTERACTIVE

Hashtag Interactive is a marketing consultancy optimised for a digital-centric world. With offices in both Singapore and Manila, we offer an integrated suite of digital solutions for real-world marketing situations — from digital transformation and growth strategy to social media and interactive executions. We work collaboratively with our clients, whose industries span across a wide range of categories: Automotive, Finance, Beauty, Consumer packaged goods, Government agencies, Wearable technology, Event management, Tourism and more. We’re a group of people who came together because we like coming up with awesome ideas and want to build, make and create great things. Hashtag Interactive is our happy place and we welcome collaborators who are as passionate about all things digital as we are. We also think pets are the best kind of stress busters and, sometimes, even creative inspiration.

OUR CORE VALUES

INNOVATION: Growth is our default

SERVICE-FIRST: Our clients, our partners

OWNERSHIP: We are a do-acracy

TEAMWORK: In collaboration, we make magic
WORK-LIFE BALANCE: Happiness is a seamless blend of work and life

DIVERSITY: Our quirks make us Hashtag Interactive

As a Senior Account Manager, you aspire to drive business expansion, explore and target business growth opportunities.

• You are responsible to identifying customers’ needs and satisfy their requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
• Grow our business by building successful, long-term client relationships and contribution to overall sales team and business success.
• Coordinate with inter-departments/vendors/manufacturers to achieve business goals.
• Maintain and update sales reports/forecasts.
• Start off by participating in the generation of proposals/quotations to understand the sales process.
• Handle ad hoc assignments given by superior.

Qualifications/Educational Requirements:

• Diploma in Engineering/ Electronics/ Telecommunication or related fields
• Dynamic, positive and outgoing personality
• Candidates with cybersecurity/ telecommunication / electronics background are welcome
• Attractive remuneration base on experience

We want you, an energetic, dynamic and responsible project manager with relevant experience in the built environment sector, specifically for interior renovations, addition and alteration works to join our firm in this exciting journey. Mainly focusing on commercial buildings, offices, industrial, aviation and the transport infrastructure and assets.

The successful candidate will report to the Project Director / Managing Director, collaborate with department HODs and team members of a project team.

Key responsibilities

• Be the point of contact and liaison for scheduling / planning / execution of work for our workers and sub-contractors
• Overall site manager with planned periodic updates and reports internally and externally, including liaison with tenant owners, S.Os, employer representatives, MCSTs and FM counterparts.
• Resolve site issues, challenges and conflicts where necessary
• Ensure smooth and successful delivery of any tasked project
• Plan overall master and micro project schedules, in Gantt chart formats, execute as tasked
• End-to-end follow ups on contract and variations till closure of accounts.
• Assist the team in bids with PM proposals; planning, VE, health and safety, risk assessments etc