Key responsibilities of this position include:

• Cultivate and build long term relationships with senior executive clients (i.e., C-suite, Business heads, VPs) of companies in the Financial Services Sector ( technology transformation)
• Perform as a subject matter expert for transformation programs and advise, shape and provide solutions to business challenges presented by the client.
• Lead a team of consultants, business analysts and delivery managers for the end-to-end program for multiple geographies
• Collaborate with Business units, Operation Units, Technology partners in ensuring end-to-end system and process delivery

To be successful in this role, you will need:

• Minimum 15 to 17 years of experience of working in either technology transformation or cloud strategy or operations team or in a consulting firm with credentials of having delivered transformation projects
• Deep understanding of the Asia-Pacific and cross-border payment schemes.
• Proven experience in consulting services in business, IT, digital or acquisition across the multiple countries
• Experience in technology transformation, data and application migrations
• Ability to engage the clients on their important and challenging business issues
• Ability to build strong relationships at the senior management level
• Strong critical thinking skills, analytical abilities, and the capacity for creative thinking to solve relevant client problems and issues
• Excellent analytical and problem-solving skills
• Strong communication skills in English - verbal and written

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

The Special Project Manager will be responsible for organizing, developing, implementing and managing programs to ensure continuous effort in driving Transacting New Users (CA Incentive Program) for Traveloka. The ideal candidate should have a solid background in Product Marketing or Product Management and particularly, had experience with the Online Travel Industry and owning a project related to consumer growth and user journey optimization. The role will focus on project management with the ability to communicate and build collaboration with key stakeholders from various backgrounds.

Key Responsibilities:

• Design and execute CA Incentive strategies to acquire Transacting New Users for Traveloka
• Collaborate various teams from multiple backgrounds to ensure smooth implementation of CA Incentive programs.
• Conduct data and market analysis to optimize multiple programs, channels and product within Traveloka to drive Transacting New Users
• Create and optimized a project management to deliver CA Incentive programs and operation in the most efficient manner
• Assisting team and stakeholders in identifying & resolving data, technicalities and operational issues to maintain a high level of stability of the program.
• Supporting the team in daily troubleshooting, bug fixing, and end-user support.
• Creating and maintaining documentation on processes, policies, application configuration, and help-related materials.

‎

Requirements

• Minimum of 5 years of experience in Product Marketing or Product Management, with at least 2 years of experience leading and managing a Team
• Industry Background: Preferably experienced in the online travel platform
• Analytical Skills: Strong Project management, analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Leadership Skills: Proven leadership and team management skills, with the ability to inspire and motivate a team.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate complex concepts to non-technical stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Reporting Structure

• This role is to report to the Top Management.
• Manages a team of HR personnel to work closely and oversees with multiple HR portfolios
• Potential career progression to Departmental Head for individuals who exhibits motivation and drive for success

Job Description

• Oversees and executes the full spectrum of HR functions which include manpower sourcing and planning, training & development, talent management and succession planning, employee relations, compensation & benefits, performance management and other HR related support services.
• Responsible for formulating HR strategic plan and initiatives to strengthen HR process and practice to support business growth for organization.
• Supports Clients by providing advice relating to the best HR practices within the framework of the company
  beliefs, value and objectives.
• Works closely with Top Management team in organizational design, job evaluation, change management process and participate in HR industry benchmarking to ensure the company runs effectively and efficiently.
• Acts as point of contact for HR Personnel and Clients on all HR matters.
• Handles employee disciplinary, grievances, misconduct issues, industrial relations and labor issues.
• To plan, develop and implement HR continuous improvement activities.
• Oversees the overall day-to-day HR operations and functions across multiple portfolios
• To perform any other duties as and when required.

Requirements

• Candidate must possess a Bachelor Degree in Human Resource Management, Business Studies/Administration/Management
• Minimum with 8 years proven experience in similar capacity from manufacturing environment.
• Strong written and verbal command of Bahasa Malaysia, English and Chinese.
• Able to work independently with excellence analytical and interpersonal skills.
• Result driven, self-motivated, detail-oriented and able to abide by deadlines with strong sense of responsibility and commitment.
• Well-verse in the Singapore and Malaysia Employment Act, Industrial Relations Act, Immigration procedures with good knowledge of prevailing HR practice and legislation both in Singapore and Malaysia

Are you a results-driven professional with a passion for driving business growth and innovation in the life sciences sector? REVIVO BioSystems, a fast-growing startup at the forefront of organ-on-a-chip and tissue engineering technology, is seeking a motivated Sales and Business Manager to lead our global business strategy and execution. This role is key to scaling our market presence and delivering cutting-edge testing services and products that contribute to a more sustainable and ethical future worldwide.

About REVIVO BioSystems

REVIVO BioSystems is a Singapore headquartered company founded by a team of engineers and biologists with deep expertise in biomedical engineering, cell cultures, preclinical studies, and tissue engineering. By taking advantage of our advance in microfluidic technology, we are on an ambitious growth trajectory, aiming to become a global leader in in vitro and ex vivo testing technologies for the cosmetic, chemical, and pharmaceutical research industries.

Role Overview

As Sales and Business Manager, you will be the driving force behind our revenue growth, responsible for developing and executing business strategies that delivers aggressive growth targets and drives our market expansion. You’ll lead our revenue growth efforts, optimize our commercial operations, and manage key client relationships to ensure customer satisfaction and loyalty. Your role will focus on scaling our business operations, acquiring high-value clients, and establishing a consistent and effective global presence. This means accelerating the adoption and expansion of our services and products worldwide, effectively managing distribution channels and ensuring a seamless customer experience across all touchpoints.

We are looking for a proactive, client-oriented leader who is committed to building strong relationships with all business stakeholders, delivering high-quality solutions, maximizing sales opportunities, and ensuring REVIVO BioSystems’ products and services reach their full market potential.

Key Responsibilities:

• Develop and implement a sales strategy to meet and exceed revenue targets, with contingency plans to ensure continuous growth.
• Lead the client acquisition process, from prospecting and lead generation to conversion and retention, ensuring CRM systems are kept up-to-date.
• Design and execute client acquisition strategies and targeted engagement plans for large corporate clients to maximize conversion rates and build long-term partnerships .
• Understand and translate client needs into tailored service and product offerings.
• Clearly communicate product and service offerings, ensuring clients understand the value and benefits.
• Ensure consistent and effective client support to deepen relationships, resolve any customer issues promptly, and identify opportunities for further sales.
• Manage overseas distributor partners, ensuring timely support and communication, and alignment with sales goals.
• Coordinate marketing and lead generation activities to enhance customers engagement and conversion processes.
• Create compelling proposals and quotations in collaboration with internal teams to secure high-value contracts.
• Stay current with industry trends and competitive developments to refine business strategies and maintain a competitive edge.
• Represent REVIVO BioSystems at industry events, trade shows, and client meetings to build the company's global presence, enhance brand visibility and client trust.

Requirements:

• Master’s degree in Life Sciences, Bioengineering, or a related field; a degree in Business Administration is a plus.
• Minimum of 5 years’ experience in sales or business development or projec management leadership roles, particularly within preclinical contract research, skincare, pharmaceutical, or ingredients industries.
• Knowledge of ex vivo and in vitro testing (preferably skin-related), is highly desirable.
• Proven experience with building partnerships with key B2B stakeholders (pharma and CRO)
• Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships.
• Flexibility to travel internationally for client meetings, trade shows and industry events.

Why Join Us?

This is a unique opportunity to take on a leadership role in a dynamic and fast-growing startup, with the growth opportunity to be in charge of the company’s Business Development holistic efforts, directly impacting our sales trajectory and market presence, and shape the future of the non animal methodologies (NAM) industry. You will work closely with the Executive and Advisory Team, driving growth and scaling our operations to support REVIVO BioSystems’ mission of advancing ethical testing technologies and making a meaningful impact on the world.

You get to enjoy 5-day work week. Join Ippudo and you will enjoy the fun in our family!

Job Duties:

Customer Focus:

• Bring customers to their tables.
• Serving of food and beverages
• Clearing and setting up of tables
• Preparation of condiments, beverages and desserts
• Sending of bills and cashiering
• Wiping of utensils
• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.
• Attending to customers’ needs
• Answering phone call and customers’ inquiries
• Making daily sales report and updating maintenance report
• Recording food loss and handling of cash
• Item management (ingredients, products, etc.)
• Store Management (equipment, petty cash, etc.)
• Ordering from suppliers, maintaining inventory list and stocktaking
• Training and coaching of staff
• Planning of schedules and section planning
• Learn about food and beverage knowledge, and company’s culture
• Leading store’s daily meeting – reviewing operations and sales
• Handling and resolving incidents and customers’ complaints
• Reporting to the Store Manager/District Manager
• Communicate and share information with staff as well as departments in HQ
• Providing suggestion and feedback regarding store operations and promotions
• Interviewing and selection of part time employees
• Analyse sales report and sales figures
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent
• At least 1-2 year(s) of working experience in the related field is required for this position
• Good interpersonal and communication skills
• Independent, self-motivated, resourceful and reliable
• Problem solver and has passion to think out of the box to achieve desires outcome
• Able to work efficiently under pressure

Benefits:

• 5-day work week
• Variable bonus
• Attendance award
• Meal provided
• Birthday voucher
• Staff Discount
• Leave
• Medical benefits
• Long Service Award

Key Responsibilities

• Identify and pursue new business opportunities in the maritime industry.
• Develop and execute strategies to enter emerging markets and secure critical contracts.
• Conduct comprehensive market research and competitor analysis to pinpoint industry trends and opportunities.
• Build and maintain partnerships with ship agencies, chandlers, and other key stakeholders in the maritime sector.
• Formulate and implement plans to expand the company’s presence in high-value OPL operations and untapped markets.
• Manage the sales pipeline effectively to achieve monthly targets.
• Perform thorough market evaluations to uncover growth opportunities.
• Utilize a broad professional network to secure long-term partnerships and high-value contracts with key clients.
• Foster strong relationships with current and potential clients, stakeholders, and partners.
• Serve as the main contact for key accounts, ensuring exceptional client satisfaction.
• Negotiate and finalize contracts to meet or exceed sales objectives.
• Work closely with senior management to align business development initiatives with the company’s strategic goals.
• Provide data-driven insights on sales performance, pipeline status, and deal progression for informed decision-making.
• Recommend enhancements to product offerings and service delivery based on market demands.
• Oversee the preparation of sales forecasts, budgets, and performance reports.
• Stay updated on maritime industry regulations, advancements in technology, and global market trends.
• Represent the company at industry events, trade shows, and conferences to promote its brand and network with potential partners.
• Track industry developments to maintain a competitive edge.
• Collaborate with marketing, operations, and technical teams to provide comprehensive solutions to clients.
• Mentor and support junior team members in adopting effective business development practices.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Maritime Studies, Engineering, or a related field.
• MBA or equivalent advanced qualification is advantageous.
• 4-5 years of proven success in business development or sales within the maritime, shipping, or harbor craft sectors.
• A strong track record of securing and managing high-value accounts.
• Experience in ship agency operations, ancillary services, launch services, or harbor craft operations is preferred.
• Proficiency in managing large accounts and coordinating across cross-functional teams.
• Expertise in pipeline management and closing high-value deals.
• Strong negotiation, communication, and relationship-building skills.
• Deep knowledge of the maritime industry, including shipping, logistics, and offshore services.
• Analytical skills for identifying trends and making data-informed decisions.
• Proficiency in CRM platforms and Microsoft Office Suite.
• Strategic and analytical thinker.
• Results-driven and proactive in approach.
• Outstanding networking and interpersonal abilities.
• Able to perform under pressure and meet strict deadlines.

We are assisting our client, part of a global engineering and technology group, look for a Department Manager (IITS). The Department Manager for Integrated Information Technology Systems plays a crucial role in overseeing and managing the integrated IT services and operations to the Client's customers in the Defence sector. You will be responsible for ensuring the effective delivery of IT solutions, infrastructure management, and support services to meet the needs of the company and our customers.

Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Requirements:

• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Proven experience in system engineering and oversees the maintenance of multiple IT systems that interconnects and operate together a cohesive system.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking, and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

[Job ID: 763995]

Overview
This exceptional opportunity is with a prominent division of a well-established group, widely recognized for its expertise in scientific and medical instruments, hospital solutions, and laboratory furnishings.

Responsibilities

• Present, promote, and sell products/services to existing and potential clients in the cleanroom, biotechnology, and pharmaceutical production industries.
• Create and execute strategic sales plans for assigned products and agencies.
• Engage with prospective customers to identify their needs and recommend suitable equipment, products, services, or solutions.
• Assess market and territory potential, monitor sales progress, and maintain detailed status reports.
• Build strong technical expertise in products and applications to effectively support and communicate with clients.
• Establish and nurture positive relationships with customers while expanding the product portfolio.
• Perform additional tasks as assigned.

Requirements

• Minimum of 3 years of experience in a technical sales role within related industries (e.g., healthcare, cleanroom, pharmaceutical, industrial equipment), preferably with experience in cleanroom or pharmaceutical equipment sales.
• Proven track record of strong sales performance, including expertise in preparing tenders and Requests for Quotations (RFQs) with accurate costing.
• Excellent communication and presentation skills.
• Strong analytical, problem-solving, and organizational skills, with meticulous attention to detail.
• Results-oriented, target-driven, and capable of working independently.
• Positive attitude, ability to recognize opportunities, and a strong willingness to learn.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

VFT Job ID:

SG/BS/SRFI/003/2022

About Us:

VFlowTech (VFT) is reinventing energy storage with Vanadium redox flow technology, with a vision to develop the cheapest and most scalable Vanadium redox flow batteries in the world. VFT solution is proven to be one of the safest, most durable and environmentally friendly battery technologies.

VFT is a spin-off of the Cleantech lab of Nanyang Technological University (NTU), Singapore, and benefits from unique IP arising from many years of intensive research at NTU. VFT founders and management team have deep experience in the renewable space, and Vanadium redox flow technology.

VFT is passionate about powering tomorrow’s energy demands in a sustainable way. To achieve this, we believe in attracting great talent through the creation of a vibrant, progressive workplace that makes them our greatest assets. We’re always on the lookout for experienced and passionate individuals to be part of the team, working and collaborating effectively to make a positive difference.

Role Responsibilities:

This role requires a dynamic, well-organized and analytical financial officer to drive and manage all aspects of the finance function, including corporate finance, treasury, investor relations, accounting, tax and structuring, corporate secretarial duties, management and regulatory reporting, managing all other relevant external stakeholder relations, including banks, regulators and the government.

In addition to leading the accounting and FP&A functions, the candidate will be maintaining a complete overview over existing investments and operational businesses. The candidate will also work closely with the CEO and the senior management team of the division to continuously evaluate and develop the investment and operating strategies of the VFT division.

The position will work together with the CEO to be responsible for, managing external stakeholder relations related to finance and corporate governance, including banks, regulators, investors and other relevant authorities.

This role will be based in Singapore with frequent travel within South-East Asia; and travel to Europe, US and other parts of the world as required.

• Lead the accounting and FP&A team to ensure that the financial transactions, financial reporting, and forecasting are processed and completed according to standards.
• Act as VFT’s key management and provide leadership and strategic direction to the business through the development and implementation of financial strategies and policies enabling the business to meet its objectives.
• Lead and manage all financing, forecasting, accounting, and fiscal aspects of VFT’s business operations and activities (including all subsidiaries) and actively assist, plan, and execute strategic initiatives.
• Build strong working relationship with Senior Management to coordinate, collaborate and align on all financial reporting matters. Coordinate with Management and other BU’s as necessary in relation to group functions including governance, risk management, capital planning and stakeholder management.
• Provide leadership, direction and management of the finance and accounting team.
• Proactive management of capital requirements (debt and equity) and solutions for current and future business scenarios. Support the planning and execution of all capital raising initiatives and all finance aspects of potential divestment/investment or M&A transactions.
• Directs the preparation of all financial statements, tax returns and other financial information for both statutory and internal review purposes within mandatory required timeframe and otherwise as set by the board and/or CEO. Strong collaboration with Senior Management to maintain the compliance with Company standards.
• Direct and manage tax advisory and tax compliance activity according to the tax policy in relation to ongoing business, transactions and company structuring activities.
• Manage the processes for financial forecasting and budgets and advising on long-term business and financial planning, including review of financial models, deal structures and participation in deal negotiations. Set targets, assess, and evaluate financial performance of organization regarding long-term goals, budgets and forecasts.
• Provide active cash management and planning for the business and coordinate with corporate treasury.
• In conjunction with the CEO and the Senior Management, establish and develop relations with external partners/investors and stakeholders in support of ongoing and future business.
• Implement the Group governance standards and policies by maintaining a close cooperation with Finance Group. Ensure adequate, relevant, and appropriate internal controls, policies and procedures that can provide a high degree of assurance on the efficiency and integrity of day-to-day operational and financial transactions.
• Anticipate potential risks and contingency plans.

Requirements:

• Bachelor’s Degree in Accounting, Finance or Business.
• A minimum of 6-8 years’ experience in a senior Finance role
• Strong communication and interpersonal skills.
• Excellent verbal, analytical, organizational and written skills
• Up to date knowledge of current financial and accounting applications (e.g. XERO)
• Focused and goal oriented.
• Experience in dealing with start-up businesses and dealing with diverse stakeholders will be an added advantage.

Perks of Joining VFT:

• Competitive Salary Package.
• Attractive Relocation Package (If applicable).
• Vibrant Environment & Company Culture.
• Dental, Medical & Hospitalization Insurance.
• ESOP (For Senior Roles).
• Performance-based Variable Bonus.
• Comprehensive Leave & Benefits Package.
• Convince us with your skills & strengths and we promise you progressive personal & career development opportunities with our leading-edge technologies and industry know-how.

Why Join VFlowTech:

• We offer exciting work in a fast-growing technology start-up. Our company is situated in Singapore (heart of Asia) with one of the finest infrastructure & low personal income tax rates.
• We offer our employees excellent working conditions, and numerous opportunities for development.
• Our team is diverse, multi-cultural and shares the drive to make a difference and create change.
• We encourage our team to bring in their ideas and take initiatives that make them proud of.
• We foster a rapidly scaling working environment with a very entrepreneurial, innovative, and collaborative culture.
• We see the opportunities, where others see problems

Equal Opportunity Employer Motto:

VFT is an equal opportunity employer. All qualified applicants for employment with VFT will receive consideration for employment without regard to race, sex, age, colour, religion, marital status, sexual orientation, gender identity, veteran status, status with regards to public assistance, source of income, national origin, citizenship status, disability, or any protected status.

Job Title

Risk Manager Assistant

Job Description

-Support risk management and operation regarding to derivatives:

• Mark-to-market operation of the derivative trades every day;
• Monitor whether a trader’s portfolio reaches loss/position limit or not;
• Provide different level of warnings according to the loss level to make sure the limit is not breached.

-Support Credit risk analysis and management

• Use given credit limits to manage and control counterparty risk, work together with local risk manager to set the credit limits.
• Obtains and renews the key information of the counterparts annually or as required and report the local risk manager.
• Monitor the credit limit utilization every day, and asks the counterparts for collaterals when the limit is breached.

-Interdepartmental and International Interactions

• Within the scope of responsibilities, directly receive and implement the instructions of local risk manager and the overseas headquarter;
• Directly communicate and cooperate with the front, middle and back offices of the company;
• Respond to local or overseas regulatory bodies on the relevant business within the scope of responsibility when required;
• Directly communicate with domestic and foreign customers, counterparts and consulting companies.

Job Requirements

• Master degree is required, major in risk management is preferable.
• Ability to communicate in fluent English to communicate with colleague and clients well.
• Ability to speak and write in Chinese is required to communicate with Chinese speaking associates and clients, and to report to headquarter managements in China.

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

BTS Tankers Pte Ltd, a leading regional ship operating company based in Singapore, is seeking an enthusiastic Senior Operations Manager to join its dynamic team.

Senior Operations Manager - Shipping

The Position:

You will join the vessel operations team, which is responsible for the day-to-day operation activities for the BTS Tankers’ fleet, reporting to the Head of Operations. You will operate several tankers in close cooperation with the Chartering and in-house Agency teams. In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels to deliver an optimal and cost-efficient operation of our fleet and first-class customer service.

Job responsibilities:

• Operating of several tankers in close cooperation with the Chartering and in-house Agency teams.
• Communicating with charterers, brokers, agents, and vessels regarding vessel clearance, voyage orders, and vessel itineraries.
• In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels. By monitoring vessel movement and voyage performance, you aim to deliver optimal and cost-efficient fleet operation and first-class service to customers.
• Ensure compliance with agreed charter party terms, oversee agency appointments, and handle letters of indemnity.
• Reviewing vessel stowage and tank cleaning plans.
• Bunker plans for the vessel and places orders promptly.
• Liaising with vessel owners/Tech managers for Oil major acceptance, investigation reports, and corrective measures when applicable.
• Issuing freight invoices on time as per CP and assisting the Demurrage Analyst for post-ops and claims.

Requirements:

• At least 5-7 years of shore experience in product- and/or chemical-tankers commercial operations. A seafaring background is preferred but not essential.
• Excellent communication skills and aptitude to work as part of a team and on initiative.
• Ability to work independently and under pressure in a changing environment.
• Organized, meticulous, paying attention to details, but also able to focus on the bigger picture when necessary.
• Agreeable to flexible working hours (after office work including weekends will be required).
• Currently residing in Singapore.
• Good computer literacy is essential with Excel reports generation, IMOS experience.

If you are interested in the job, please apply confidentially via email with you CV attached to [email protected].

Only shortlisted candidates will be notified.

As the Manager of Corporate Communications, you will play a crucial role in developing and executing strategies to build a sustainable, adaptive, and thriving the insititute Brand Ecosystem. Your work will ensure that the institute resonates with both internal and external stakeholders, bringing measurable value and impact to patients. You will be responsible for expanding reach, increasing brand awareness, and driving stakeholder engagement, all with the goal of supporting the institute's leadership in cancer care.

Key Responsibilities

1.Brand Ecosystem Development:

• Lead the creation and implementation of a comprehensive brand strategy aimed at strengthening the institute's position as a leader in cancer care, research, and education.
• Ensure the the brand remains relevant, adaptive, and impactful to patients, caregivers, healthcare partners, and stakeholders across all levels.

2. Stakeholder Engagement:

• Build and maintain relationships with key internal and external stakeholders, including patients, donors, healthcare providers, research institutions, and government agencies.
• Create and execute integrated communication plans that foster continuous, meaningful touchpoints with these audiences, enhancing engagement and loyalty to the brand.

3. Drive Brand Awareness and Market Share:

• Develop campaigns to increase the institute's brand visibility and reach, expanding its market share and impact within the healthcare industry and public awareness.
• Lead the development of content and narratives that position the institute as a thought leader in cancer treatment and research, ensuring alignment with the broader NUHS communications strategy.

4. Internal Communications and Culture:

• Champion internal communications efforts to ensure that staff are aligned with the institutes goals and values.
• Collaborate closely with leadership teams to foster a strong internal culture that mirrors the insitute's external brand promises.

5. Crisis and Reputation Management:

• Work with Group Communications to establish and oversee a crisis communications framework that protects and enhances the institute's reputation during unforeseen challenges.
• Act as a spokesperson during critical moments, managing all external communications related to crises and other sensitive matters.

6. Content Creation and Digital Strategy:

• Oversee the development of content across various platforms, including social media, website, newsletters, and press releases.
• Lead digital communication efforts to ensure the institute remains at the forefront of new media trends, using analytics and market insights to refine strategies.

7. Event Management and Public Relations:

• Lead the planning and execution of high-profile events, including public forums, cancer awareness campaigns, donor events, and conferences.
• Drive public relations efforts to promote programs, partnerships, and research breakthroughs, working closely with media outlets to secure positive coverage.

8. Team Leadership and Development:

• Lead and mentor a team of communication professionals, ensuring they have the resources and guidance needed to execute key initiatives successfully.
• Develop training programs and professional development opportunities for the team to foster continuous learning and excellence.

Key Requirements

• Bachelors degree in Communications, Public Relations, Marketing, or a related field.
• Minimum of 8-10 years of experience in corporate communications, with at least 3 years in a leadership role, preferably in healthcare, education, or non-profit sectors.
• Proven ability to develop and execute large-scale communication and brand strategies.
• Strong media relations and crisis communication experience.
• Exceptional verbal and written communication skills, with a talent for creating compelling narratives and campaigns.
• Strategic thinking with a keen understanding of the healthcare landscape and patient engagement.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: LR5YYR4R

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Internal Job Reference - Apply through our internal job portal with the link below:

https://survitec.csod.com/ux/ats/careersite/4/home/requisition/2326?c=survitec

Job Responsibilities:

· Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels.

· Provide deep customer insights back into the Product team, ensuring deeply understand customer needs.

· Contacts assigned/agreed customers or prospects to sell company products within a designated geography or market sector. Focuses on meeting personal sales targets, new business development, maintaining customer relationships and troubleshooting specific customer problems.

· Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition.

· Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations; enables effective two-way flow of information and develops understanding to deliver customer value and resolve issues.

· Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers' level of interest and to identify and respond to areas requiring further information or explanation.

· Develops a personal network within the business sector and represents the Company with customers and at business sector events. Obtains market intelligence and enhances the visibility and reputation of the Company, its products, services and ability to provide holistic safety solutions.

· Configures product and services solutions and associated contractual terms that meet the customers' mid- to long-term needs, taking input from relevant internal specialists. Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters.

· Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships.

· Any other tasks assigned by line manager from time to time.

Job Requirements:

· Diploma or Degree in Engineering or related field, with minimum 5 years of marine sales working experience or related industries.

· Strong familiarity and networks within the marine space.

· Experience in direct sales or from technical product know-how and/or support of the sales process.

· Builds strong customer relationships and delivers customer-centric solutions.

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

· Relates openly and comfortably with diverse groups of people.

· Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics.

· Gains the confidence and trust of others through honesty, integrity, and authenticity.

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• To arrange monthly Cash to Master and liaise with port agents for quotations and arrangements.
• To ensure timely arrangement of Cash to Master remittance.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

Job Description

We are looking for a passionate Assistant Marketing Manager to be part of the Marketing team. You will be responsible for marketing design initiatives and campaigns for retails brands.

Job Highlights

• Opportunities for Creative Innovation
• Career Development Opportunities

RESPONSIBILITIES & EXPECTATIONS

• Responsible for the brand development work of the catering brands.
• Develop marketing strategies and plans, advertising, promotions, creative projects, media relations, sponsorships and event management.
• Develop revenue and profit growth strategies for the business and take charge of the tactical execution of the brands’ marketing communication initiatives in support of the business strategy, market goals, and organizational objectives.
• Leads, coordinates campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimization.
• Collaborate with internal business partners like Operations, F&B and Finance teams to ensure that all initiatives support the brand promise.
• Develop creative briefs and guide creative direction to meet objectives for all advertising and communications, including print, and digital assets
• Monitor and improve ROI using strategic and analytical approach
• This role requires a strategic and analytical approach to monitoring and improving ROI.
• Prepare and manage budgets for various marketing and branding initiatives to achieve cost efficiencies.
• This is an ideal role for an experienced, organized and detail-oriented marcom professional with a strong background in FMCG/retail environment.
• Any other tasks as and when assigned by immediate superiors

REQUIREMENTS

• Degree / Diploma in Mass Communication / Marketing or related discipline
• Minimum 5 years’ relevant brand management and marketing experience, preferably in the F&B/ FMCG industry
• Meticulous with an eye for detail
• Willing to roll up sleeves and work on the ground to ensure the success of all projects delivery
• Highly creative with experience in creating content and digital campaigns that engage, inform and motivate
• Proactive with a strong sense of accountability and a day-to-day focus on results.

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

PURPOSE

Support the Head of Pricing in the pricing of life insurance products.

KEY ACCOUNTAIBILITIES

• Develop actuarial pricing model for new or repriced products.
• Perform pricing financial assessment and sensitivity testing to support the Team in launching competitive products whilst ensuring compliance to internal policies, regulatory requirements and industry guidelines.
• Identify pricing risks and support Team Lead in developing solutions for alignment at the PMC.
• Collaborate with wider business (including product development, IT, risk & compliance, etc) to ensure timely end-to-end product development and implementation with good audit trail.
• Prepare internal (FWD local entities and FWD Group) and external product filing.
• Work closely with Appointed Actuary in proposing assumptions for new products and justifications.
• Pro-actively drive initiatives/projects to enhance overall pricing process efficiency and governance/controls.
• Support discussion and negotiation on reinsurance, together with Product team
• Assist in special quotations.
• Guide/lead junior pricing actuaries to ensure quality and timely deliverable.

QUALIFICATIONS / EXPERIENCE

• Qualified actuary from a recognized professional actuarial body is preferred.
• Min 6 - 8 years of actuarial experience, with individual life product pricing experience.

KNOWLEDGE, SKILLS & ABILITY

• Strong knowledge on (i) Singapore RBC2 or similar regulatory framework, (ii) embedded value and (iii) IFRS17 would be an advantage.
• Good knowledge of Life insurance products in the Singapore market would be an advantage.
• Proficient in Prophet.

Role Description

This position reports to the Head of Treasury and interfaces with internal (Finance, Trading, Operations, Business & Risk Control, Internal Control) and external (financial institutions) stakeholders. Awin Resource International is committed to an employee-orientated, high performance culture that emphasizes empowerment, professional growth, personal growth, superior corporate culture, and the recruitment and on-going development of a superior workplace.

Specific Responsibilities

Individual to be involved in:

Trade Finance

• Apply for credit lines to banks when appropriate.
• Manage the term sheet discussion for new credit facilities & negotiation on the terms and conditions and pricing with the banks.
• Negotiate & coordinate with banks for financing transactions and ensuring that the deals are followed through. e.g. LC Issuance.
• Coordinate with banks on loans repayment, and ensuring timely repayment of loans.
• Ensure sound working capital management and optimal utilization of the credit facilities.
• Maintaining strong relationships with banks and other financial institutions.
• Ensure financial security for each shipment is in good order before giving the approval to load/discharge.
• Work closely with the Structured Trade Finance team on structured trade transactions.
• Ensure adherence to contractual terms and credit policies.
• Oversee and train Trade Finance Executive
• Dealing with other bank-related issues.

Treasury

• Daily settlements and reconciliations of the financial instruments including FX, money market, interest rates, etc. Handle documentations such as ISDA and credit support agreements, and ensuring the daily settlement and confirmation of the financial instruments. Manage ad hoc change processes and various interface operational projects.
• Verify and make payment for subsidiaries.
• Responsible in obtaining receipts and issuing receipts voucher.
• Perform Bank Accounts opening and closing.
• Receive bank statements from banks.
• Perform check on daily bank balances
• Obtain bank charges and interest and preparation of ledger.
• Perform as cashier for petty cash.
• Cash flow management and forecasting of cash flow
• Verify that incoming/outgoing payments are made on time.
• Oversee and train Treasury Executive

Competencies

• Banking/Finance degree or professional qualification.
• Trade Finance, Treasury or Banking certifications will be advantageous.
• Minimum 5 years relevant working experiences in Corporate Treasury, Banking or Commodities Trading industries.
• Strong knowledge of financial instruments, settlement or fund management services.
• Good verbal and written communication skills.
• Microsoft Office skills.
• Proficient in English and Mandarin (to deal with China’s associates).

Job Description & Requirements

The Projetc Engineer/Manager shall play a key role in assisting the senior project Manager ; the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.

He/she will need to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.

Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects. Exercising timely instructions to deal with the results of delays, or emergencies at construction project sites. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation.

Exercising effectively safe and economical methodology and enforces project standards.

To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve a smooth and on-time completion of the projects. To also liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

• Candidate must possess at least formal trade qualifications. Bachelor's Degree/Post Graduate Diploma/Professional Degree in Environmental, Chemical, or Mechanical Engineering is desirable.

• At least 8 year(s) of experience in Construction in the water industry is required for this position.

• Familiar with various water and wastewater technologies

• Proficient in Microsoft Office Suite

• Excellent analytical thinking, interpersonal/communication skills, writing and problem-solving capacities

• Reliable, well organized, and detail-oriented

• Fluency in English

JOB SPECIFICS:

• Strong communication skills to convey ideas and technical information effectively with team and customers.

• Excellent customer orientation, willingness to deal with people, be flexible and be able to meet customer demands

• Pays attention to detail, identifies & solves complex issues.

• Checks work for quality.

• Shares suggestions to improve quality & productivity.

• Works independently with minimal supervision.

Job Purpose:

The Finance Manager is responsible for overseeing the financial management and reporting activities of the company, including budget planning, financial analysis, and providing strategic financial advice to support the executive management team in making informed business decisions.

Key Responsibilities:

Financial Management and Reporting:

• Manage the accounting processes for Singapore operations, including documentation and all related entries, such as posting General Journals.
• Ensure the Trial Balance is accurate and that all ledgers (GL, AR, AP, PA, Assets, Inventories, and Liabilities) are regularly reviewed, updated, and reconciled.
• Prepare and submit monthly management/flash reports, and quarterly reports for Board meetings.
• Coordinate and prepare financial operating budgets, interim financial forecasts, and variance reports on a monthly, quarterly, and annual basis.
• Review the Group’s quarterly order book and provide timely and accurate operational results and financial statements to management.
• Review and approve payment and journal vouchers, petty cash claims, and monthly intercompany balance reconciliations.

Financial Analysis and Compliance:

• Assist in formulating and implementing corporate financial policies.
• Collaborate with the Operations department to ensure effective internal controls are in place.
• Prepare cash flow reports and forecasts, and review major active projects within Singapore operations to evaluate valuation accuracy and identify potential risks and opportunities.
• Ensure positive cash flow by coordinating collections and working with Purchasing and Project Managers to establish reasonable vendor terms.
• Ensure compliance with all tax, licensing, and statutory obligations, including the preparation and filing of quarterly GST returns and other statutory filings such as ACRA and XBRL.

Stakeholder Management:

• Liaise with bankers to manage bank resolutions, banker’s guarantees, etc.
• Maintain up-to-date finance and audit schedules and work closely with auditors and tax agents to provide necessary documentation for annual financial audits.
• Supervise and support the Associate Accountant and finance team to ensure timely and accurate reconciliation of all accounts.

Ad-hoc Responsibilities:

• Complete various surveys for the Department of Statistics, BCA, and other regulatory bodies.
• Assist the CFO with Board matters, such as resolutions for guarantees, ad-hoc reports, and investment activities, including due diligence, feasibility studies, legal reviews, M&A, and JV assessments.
• Oversee the Accpac accounting system, troubleshoot any issues, and provide support to the organization
• Provide support to other associated operational units (e.g., Asophir / OSCG accounts).
• Assist the CFO with additional financial and investment-related tasks as needed.

Requirement:

• Bachelor's degree in Finance, Accounting, or a related field; CPA certification preferred.
• Over 10 years of experience in a similar role, with a strong background in managing financial budgets across multiple projects.
• Proven experience in financial management, budgeting, and reporting.
• Audit experience is added advantages.
• Expertise in statutory compliance and internal controls.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Job Summary:

The Materials Program Manager will work with various functions and departments to drive material flow and ensure visibility of current & future material issues. It will be the core member to supporting materials strategy.

Essential Duties and Responsibilities:

• A People Manager who will manage a team of Materials Program Manager/Materials Expeditor
• Overseeing the material requirement and supply chain activities for specific programs
• Align material strategies with business strategies and program objectives
• Liase with site planning and supply chain management functions including GSS buyers, Commodity and Project Managers
• Identify and mitigate risks associated with material supply
• Conduct risk assessment & implement effective risk mitigation strategies
• Escalation points of contact for material issues within the program
• Communicate effectively with internal and external stakeholders
• Work with Planner to ensure visibility of current & future material issues
• Work with Production Managers to understand Critical Production schedules
• Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Material risk BOM analysis at project level :
  • Design the inventory programs: VMI, JIT, discrete orders, etc. – driving lead-time reduction
  • Recommend risk buy or consignment

(This relates to impact inventory liability, inventory turns, cash flow relief, etc. – due to upsides, downside, slow down of businesses more effectively)

• Burst demand request by customers – assess entire BOM materials lead-times, chronic suppliers, customer managed allocations , etc., then present from materials perspective how to support burst demand plan to support operations
• Work closely with Supply Chain Program managers for localization or regionalization of OEM & BTP parts
• Work with SCM on long term supply chain mitigation plan via localization or alternate sourcing to ease the supply chain for the Program/Tool.
• Leads project team that may include different functions and departments to solve supplier long-term issues and improve supplier performance. Provides inputs to engineering and SCM in supplier selection and assessment.
• Analyze system need dates, supplier commitments and current production status to identify critical material issues
• Escalate critical material shortages immediately upon identification and own the efforts to resolve and continue to escalate
• Lead clear to build (CTB) for pre-production build phases
• Propose optimized supply planning to ensure on-time build schedule. Drive closure of materials issues
• Collaborate with supply chain functions for support as needed
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; Complete supplier risk assessment on critical and unique parts. Monitor supplier performance (delivery, quality, cost).
• Develop and execute risk/opportunity plans to meet program objectives & proactively manage mitigation plans
• Track KPI’s and generate Reports, Metrics & Presentations
• Attend quarterly SBR with customer and supplier
• Support planning & coordination of new Projects, New components and Engineering Changes and assess the impact to Production Schedules
• Consistently work on Demand & Supply to proactively identify gaps and work with planner buyers and Strategic procurement to eliminate the gaps
• Work with Engineering & Program Management to develop roadmaps for the phase-out of obsolete parts and phase-in of new product materials
• This position will support customers to act as the crucial link between customer and Materials Supply Chain.

Knowledge, Skills and Abilities:

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
• Strategic thinking and communication skills.
• Collaboration and influencing skills demonstrated.
• Sense of urgency.
• Situational leadership.
• Leadership development, and coaching skills.

Educational/Certification Requirement:

• Degree in Engineering, Supply Chain or Business

Experience Requirement:

Work Experience:

• At least 5 years of relevant experience in manufacturing industry
• Strong purchasing experience in commodity management and customer facing experience,
• Flexible to support work with US counterparts. Will have frequent communications with cross-functional teams in the US and Asia.
• Experience in the position of Materials Program Manager (MPM) and/or Procurement.
• Experience with product design engineering and commodity management or priorities for raw material or component selection.
• Experience integrating the delivery schedule of materials into product program milestones.
• Working knowledge of Materials Requirements Planning (preferred SAP) and Bill of Material Structure tools (preferred Agile)
• Experience with Excel, Word, and PowerPoint.

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

PURPOSE

This role will be one of the main contributors towards developing FWD’s Product strategy innovation and position as thought leader in the market.

He/she will be responsible for generating and managing the development of new propositions and solutions driven from customer insights emerging trends and market opportunities that support the strategic growth areas and address customer needs across all FWD markets, in line with FWD’s vision of changing the way people feel about insurance.

KEY ACCOUNTAIBILITIES

Market Research and Analysis

• Be responsible for the sourcing and production of regional research ensuring these are designed to gain deep insights on customer behaviour and traits that can be used to develop or improve future propositions across markets for target consumer segments
• Collaborate with other group office functions to develop research and insights and identify opportunities that are customer led and align to Company, brand and Distribution strategy
• Assess and analyze competitor and market developments and share insights to inform group and BU product strategy and identify the white space.
• Develop and manage market intelligence and competitor reporting and distribute to senior management commenting on the market and competitor trends and providing recommendations resulting in actionable insights.
• Own and undertake bespoke research to support the GPP team and local Bus as required.

Proposition Strategy

Strategy development:

• As a subject matter expert, provide guidance to countries on strategy and innovation
• Development of templates and tools to enhance countries’ capabilities in their end-to-end development of product strategy
• Support any initiatives related to product propositions strategy when required
• Work closely with group departments including group strategy to ensure that proposition strategy is aligned to group strategy and business planning
• Synthesize ideas and core capabilities and input into commercialization plans for innovative strategic solutions working with Business partners, local product heads and group office teams
• Develop proposition strategies for all products in the A+H, protection, savings and investment and retirement space, developing playbooks along with monitoring of key performance targets in alignment with overall priorities for FWD group.

Proposition Innovation

• Proposition development: lead new initiatives to identify and drive proposition development based on customer needs and insights, segmentation and economic environment to help Bus achieve their Business plans
• Develop external network with consultants, reinsurers and research houses to identify key and upcoming trends across the consumer segments, HNW, Middle class Affluent and mass
• Provide and analyse reports to monitor the success of propositions launched and make recommendations to management following the identification of trends.
• Support initiatives to increase awareness of unmet insurance needs of customers, i.e. customers who prefer online insurance purchase, and devise strategies and solutions in responding to their unmet needs. This includes increasing insurance purchases as well as cross-selling and upselling opportunities
• Provide reporting, plans, presentations as required to support adhoc projects
• Work with external third parties to identify and source potential value added services to support customer led propositions
• Work with internal stakeholders to drive AI solutions to improve e2e propositions for local markets
• Develop and execute on behavioural science use cases to improve customer engagement, usage understanding and purchase of insurance products

QUALIFICATIONS / EXPERIENCE

• Degree holder e.g. MBA, CFA or actuarial qualification (graduates in business, strategy or management would be an advantage).
• Over 10 years of experience in insurance and financial services specializing in consultancy, product development, customer engagement or customer journey management
• Working experience in a regional office with proven track record of leading and delivering regional initiatives to countries would be an advantage.
• Experience of working with a highly entrepreneurial and rapidly growing start-up/ e-commerce businesses
• Consultancy experience in financial services would be an advantage
• Working experience in a multi-cultural environment would be an advantage

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of customer
• Strong commercial orientation and analytical skills
• Strong communications skills
• Highly Resourceful
• Excellent problem-solving skill, analytical and strategic mindset
• Strong organizational skills and ability to balance multiple priorities and conflicting deadlines
• Strong influencing & change management skills
• Willingness to travel to Countries for periods of time and work with Country level working staff