Programme Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Programme Manager, Contract, Singapore, Management Centre, Cross-functional teams, Strategic initiatives, Market expansion, Operational improvements, Stakeholder engagement

Our client is seeking a Programme Manager to join their team on a contract basis. This role is an exciting opportunity to act as a liaison between leadership and cross-functional teams, driving strategic initiatives and managing special projects. You will be instrumental in optimising internal processes, workflows, and systems to improve efficiency and productivity across teams. With your excellent communication skills, you will build and maintain strong relationships across all levels of the organisation to foster collaboration and teamwork.

• Liaison between leadership and cross-functional teams
• Drive strategic initiatives and manage special projects
• Optimise internal processes, workflows, and systems

What you'll do:

As a Programme Manager, your role will be pivotal in driving the company's strategic initiatives forward. You will be responsible for managing special projects that include market expansion and operational improvements. Your ability to identify potential risks and develop mitigation strategies will be crucial in ensuring the success of these programmes. In addition to this, you will also play a key role in optimising internal processes, workflows, and systems to enhance efficiency across various teams. Your commitment to fostering collaboration and teamwork through building strong relationships at all levels of the organisation will contribute significantly to our client's success.

• Act as a liaison between leadership and cross-functional teams, ensuring clear communication and effective execution of strategic initiatives.
• Drive and manage special projects, including market expansion, operational improvements, and stakeholder engagement.
• Prepare presentations, reports, meeting minutes and updates for executive meetings and external stakeholders.
• Identify potential risks and develop mitigation strategies to ensure programme success.
• Optimise internal processes, workflows, and systems to improve efficiency and productivity across teams.
• Support the development and implementation of policies, procedures, and best practices.
• Build and maintain strong relationships across all levels of the organization to foster collaboration and teamwork.

What you bring:

The ideal candidate for this Programme Manager position brings a wealth of experience in program/project management, operations or strategy roles. Your educational background in Business Administration or Engineering coupled with your industry experience in data centres or technology gives you an edge. Your strong project management skills have been honed by managing complex cross-functional programs. Your excellent communication skills enable you to engage effectively with stakeholders at all levels within an organisation. Lastly, your analytical mindset and focus on delivering results will be key to your success in this role.

• Bachelor’s degree in Business Administration, Engineering, or a related field; MBA is a plus.
• 5+ years in program/project management, operations, or strategy roles.
• Experience in the data centre or technology industry is preferred.
• Strong project management skills, with experience managing complex, cross-functional programs.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Analytical mindset with a focus on delivering results.

What sets this company apart:

Our client is a leading player in the technology industry, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment where every team member's contribution is valued. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends. This is an exciting opportunity to join a company that truly values its employees and offers numerous opportunities for growth and advancement.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1983163 Anarane Thng

People Management (where applicable)

– Manage and coach team

– Develop and sustain a high-quality well motivated team

– Ensure high staff morale, trust and work ethics

– Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

– Mentor and enable Training & Development of team members

· Client/Stakeholder Management

– Proactively engage stakeholders to ensure that on site client’s expectations are met

– Build and develop effective client / stakeholder relationships across multiple levels of the organization

Procurement & Vendor Management

– Ensure vendors are well-managed, delivering services on time and within budget

– Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

· Contracts Management

– Plan and manage all contracts to ensure that they are professionally delivered at the right costs

– Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

– Ensure contracts are continually assessed to deliver best value to the client

· Finance Management

– Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

– Ensure financial processes are always followed

– Carry out Accrual, GRN and issuing of work order

– Ensure Work Order is closed on time and invoice is reviewed.

Health & Safety Management

– Ensure the provision of a safe working environment

– Ensure compliance with statutory regulations on fire, health and safety standards

Site Operations Management

– Recommend continuous quality improvement practices and implement Industry Best Practice operations

– Implement building procedures and performance measures and ensure they are always maintained

– Ensure all Critical Environment (CEM) requirements are met

– Review existing operations regularly to reduce costs and improve operational standards

– 24/7 emergency call support and site attendance is required

– Close the Corrigo ticket on time & raise work order accordingly .

Risk Management

– Ensure escalation procedures and incident reporting procedures are implemented and in place

– Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct

Job Purpose:

The Finance Manager is responsible for overseeing the financial management and reporting activities of the company, including budget planning, financial analysis, and providing strategic financial advice to support the executive management team in making informed business decisions.

Key Responsibilities:

Financial Management and Reporting:

• Manage the accounting processes for Singapore operations, including documentation and all related entries, such as posting General Journals.
• Ensure the Trial Balance is accurate and that all ledgers (GL, AR, AP, PA, Assets, Inventories, and Liabilities) are regularly reviewed, updated, and reconciled.
• Prepare and submit monthly management/flash reports, and quarterly reports for Board meetings.
• Coordinate and prepare financial operating budgets, interim financial forecasts, and variance reports on a monthly, quarterly, and annual basis.
• Review the Group’s quarterly order book and provide timely and accurate operational results and financial statements to management.
• Review and approve payment and journal vouchers, petty cash claims, and monthly intercompany balance reconciliations.

Financial Analysis and Compliance:

• Assist in formulating and implementing corporate financial policies.
• Collaborate with the Operations department to ensure effective internal controls are in place.
• Prepare cash flow reports and forecasts, and review major active projects within Singapore operations to evaluate valuation accuracy and identify potential risks and opportunities.
• Ensure positive cash flow by coordinating collections and working with Purchasing and Project Managers to establish reasonable vendor terms.
• Ensure compliance with all tax, licensing, and statutory obligations, including the preparation and filing of quarterly GST returns and other statutory filings such as ACRA and XBRL.

Stakeholder Management:

• Liaise with bankers to manage bank resolutions, banker’s guarantees, etc.
• Maintain up-to-date finance and audit schedules and work closely with auditors and tax agents to provide necessary documentation for annual financial audits.
• Supervise and support the Associate Accountant and finance team to ensure timely and accurate reconciliation of all accounts.

Ad-hoc Responsibilities:

• Complete various surveys for the Department of Statistics, BCA, and other regulatory bodies.
• Assist the CFO with Board matters, such as resolutions for guarantees, ad-hoc reports, and investment activities, including due diligence, feasibility studies, legal reviews, M&A, and JV assessments.
• Oversee the Accpac accounting system, troubleshoot any issues, and provide support to the organization
• Provide support to other associated operational units (e.g., Asophir / OSCG accounts).
• Assist the CFO with additional financial and investment-related tasks as needed.

Requirement:

• Bachelor's degree in Finance, Accounting, or a related field; CPA certification preferred.
• Over 10 years of experience in a similar role, with a strong background in managing financial budgets across multiple projects.
• Proven experience in financial management, budgeting, and reporting.
• Audit experience is added advantages.
• Expertise in statutory compliance and internal controls.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Our client is a leading innovator in the IT industry, dedicated to providing cutting-edge technology solutions to businesses worldwide.

The incubment will be part of a high-performing team that works cross-functionally with product, engineering, legal, marketing and operations teams to develop new capabilities, improve merchant experience, and reduce barriers that prevent people from driving payments and commerce on company's platforms.

Job Responsibilities

• Lead relationships with partners and merchants to drive payments adoption.
• Evangelize our new products and platform features to partners/ merchants through partner teams, 1-on-1 relationships or scale events and conferences. Scope opportunities in market & build channels and pipeline to drive merchant acquisition
• Partner with internal cross functional teams to identify growth opportunities for payments in market
• Provide partner and merchant feedback to inform & influence product roadmaps. Help drive product tests for merchants.
• Increase the effectiveness of XFN teams by recognizing, implementing and scaling opportunities for MFT products & strategies
• Track, analyze, influence, and communicate key metrics to build opportunities and experiences that create scale and meaningful ecosystem value

MINIMUM QUALIFICATIONS:

• 10+ years related experience working within the sales, partnerships, merchant services, scaled services or business development space
• Experience with Payments, Messaging Commerce, E-Commerce or Food delivery
• Entrepreneurial outlook, able to work in chaos and flux, a go getter who takes initiatives and drives project; has strong project management experience
• Experienced communicator capable of presenting ideas to external and internal audiences
• Experience working with cross-functional teams in complex, matrix organizations
• Strong analytical and data analysis skills
• SHould have good communication skills and be fluent in English & Filipino as the role will focus on merchants in Philippines and will need to speak in Filipino language.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

• To assist the Maintenance Manager to implement the execution of preventive maintenance and repair schedules of all machinery, equipment and facilities and see to the proper execution by employee staff or external agencies or contractors.
• To assist the Maintenance Manager to prepare the duty roster of maintenance staff.
• To conduct daily briefing of staff and assign duties to staff to carry out the necessary building operation and engineering works.
• To assist the Maintenance Manager in the execution of administrative duties such as inventory management, record keeping of engineering work / repair, etc.
• To assist the Maintenance Manager to ensure good housekeeping standard of the engineering workshop and that all safety procedures and rules are adhered to.
• To assist the Maintenance Manager to obtain quotations for all the necessary works by external agencies / contractors and for all necessary purchases from suppliers.
• To contribute towards cost management of the department and ensure that there are no wastage, negligence or dishonesty.
• To ensure that the staff in the department provides a high standard of engineering services which meets the expectations of the building owner / tenants / guests.
• In conjunction with the Maintenance Manager, to ensure that that the maintenance staffs are adequately deployed and that they are properly trained to discharge their roles.
• Mentor, coach & orientate new as well as existing staff in their roles & responsibilities towards the department goal.
• In conjunction with the Maintenance Manager, to assist the maintenance staff retention and to take appropriate measure in furtherance of staff stability.
• To ensure that effective fire safety, work place safety practices and enforcement of local Health & Safety regulations are met.
• Ensure to assist department to comply all authorities' requirement
• To ensure that Hotel management is satisfied with the quality of services rendered by the Engineering department.
• To ensure that the Hotels guests receive an adequate level of engineering services that satisfies their concerns and needs.

Job Requirement

• Candidate must possess a Polytechnic Diploma in Electrical, Mechanical or Building Services or equivalent. Preferably with Engineering Degree.
• Preferably with minimum 3 years or more of experience in Engineering management in similar capacity
• Able to deal with suppliers / contractors / government bodies
• Able to manage various projects at any point of time.
• Exposure to purchasing, cost control beneficial
• Able to use Microsoft Word, Excel of computer for preparing reports
• Sound Knowledge of Hotel Engineering and Management
• Sound knowledge in Mechanical / Electrical / Building Engineering
• Possess skills in maintaining, troubleshooting and repairing of building equipment
• Good communication skills (verbal and written), able to resolve any conflicts.
• Good coaching skill, ability to lead the junior maintenance staff.
• Willingness to learn and work as a team member
• Possess high level of integrity and respect for others
• Able to withstand huge pressure and stress towards work
• Outgoing personality
• Responsible to his work, hardworking, good initiative with cost saving in mind
• Self-confident, self esteem
• Good problem solving skills necessary
• Able to put in long hours when required and 24 hours standby for any technical problem occurring

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

In DHL Innovation Center, we use the topic of innovation to build partnerships with our customers. We help them discover possibilities, inspire them to look for opportunities to advance their supply chain functions, connect them to subject matter experts and create business cases that are applicable to them.

We are looking for a Senior Innovation Engagement Manager to/with…

a. Workshop facilitation:

- Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops

b. Customer experience:

- Consult account managers to plan their customer meetings and tailor guided visits or innovation workshops on relevant business topics in an engaging way using state-of-the-art creative methodologies

- Work with sales leads to understand and define customer requirements and pain points, develop customer engagement strategies and deliver high-quality innovation workshops

c. Customer engagement:

- Deliver customized guided visits through the Innovation Center, involving subject matter experts

- Transform the Innovation Center into an inspiring demo and showcase environment that positions DHL as the Innovation leader in the Logistics industry underscoring the company's vision/strategy for the future and its continuous investment in the development of best-in-class logistics solutions and services today and tomorrow

d. Innovation mindset:

- strong interest in helping to drive innovation and work with global colleagues on new workshop and engagement formats – helping to shape the future of the four Innovation centers around the world

- Adapt and regularly update the content demo showcase portfolio creating a pipeline of new demo showcases for the Innovation Center, in close alignment and cooperation with Trend research, Business units, Industry sectors experts as well as corporate functions

e. Project management:

- coordinate alignment across business unit’s and with other stakeholders to ensure the smooth planning and execution of customer engagements.

f. Leadership:

- Lead, mentor and manage the team of innovation engagement managers, ensuring alignment with organizational goals.

- Cultivate a high-performance culture, emphasizing on collaboration, optimization and continuous improvement

Principal Accountabilities

- Strategic Pre-Sales Enablement: Customer Innovation Workshops, Tours, Deepdives

- Coordinate and conduct Customer Innovation Workshops unlocking sales & business growth opportunities and strengthening customer relationships

- Develop a portfolio of Customer Innovation Workshops by permanently assessing business priorities and customer needs, aiming at sharing best practices, developing new value and/or exploring logistics trends

- Prepare and successfully deliver fully customized Customer Innovation Workshops, including understanding of customer needs, topic selection, customization of workshop agenda including a choice of best-suited creative modules and assignment of expert speakers

- Issue a detailed Customer Innovation Workshop summary highlighting joint opportunities and action items identified and ensure structured follow-up including a tracking in close alignment with the responsible account manager

- Build a network of internal DHL subject-matter experts

- Stay-up to date regarding innovation management methodologies/tools in order to permanently improve and extend the portfolio of customer innovation workshops

- Consult requestors on different formats/options and execute workshops as well as guided visits through the Innovation Center Demo & Content Management

- Translate the content framework and storyline into engaging and state-of-the art demo showcases

- Permanently assess the Innovation Center content framework and storyline, working in close alignment with CSI, BU, trend research and corporate function

- Continuously update and improve a modular content framework and storyline which allows customization to the needs of the customer/business including latest insights, best practices, customer testimonials etc.

- Manage the centralized content/demo & showcase management system on a day-to-day basis and support the regional implementation of the content/demo & showcase management system within the Innovation Center Satellites ensuring worldwide content/story consistency, localization & customization and virtualization

- Continuously share best practices with other regional Innovation centers

Knowledge, Skills & Experience

- 8-10 years professional experience in sales or marketing role; a master degree in Sales, Marketing or Communications is a plus

- Strong customer focus and proven experience in delivering customer workshops

- Insight in Innovation methodologies (Creative problem solving, Design thinking, Agile development)

- High self-motivation and ability to work independently and in a structured way

- Strong presentation and communication skills

- Fluent in English.

- International exposure and cultural sensitivity

- Team leader and team player

- Sound logistics understanding or exposure to manufacturing operations an advantage

- Strategic and entrepreneurial way of thinking

- Very good interpersonal, communicational and problem solving skills

Messe Berlin Asia Pacific is currently looking for a Market Development Manager.  

ABOUT THE COMPANY 

Messe Berlin Asia Pacific is the regional headquarters of Messe Berlin GmbH, one of the leading trade fair organizers in the world. Messe Berlin Asia Pacific is steadily working towards growth and expansion, enhancing its presence and impact across the Asia Pacific region. 

RESPONSIBILITIES 

In this role, you will play a vital part in the successful planning, execution, and delivery of assigned projects within Messe Berlin Asia Pacific. As a Market Development Manager, you will support project management processes, coordinate with internal and external stakeholders, and contribute to the overall growth and success of the events.

• Responsible for growing the Asia Pacific market base for different projects from different industries.
• Assist in planning, executing, and managing assigned projects from initiation to completion.
• Initiate and manage multiple marketing campaigns tagged to different projects, ensuring consistency and quality.
• Conduct data mining and data research for the development of databases for each project.
• Coordinate with internal teams, stakeholders, and external partners to ensure project timelines and deliverables are met.
• Support the sales process, including following up on opportunities and closing deals
• Prepare administrative documents, such as project proposals, budgets, travel schedules, and post-event reports.
• Monitor project progress and address issues or challenges promptly.
• Maintain effective communication and documentation throughout the project lifecycle.
• Organise and manage project-related meetings, including preparing agendas, taking minutes, and following up on action points.
• Organise additional client recruitment effort in different cities under market in charge
• Ensure adherence to company standards, policies, and procedures in project implementation.
• Contribute to post-project evaluations and recommendations for future improvements.

REQUIREMENTS

• Bachelor’s degree in a related field, Project Management, Events Management, Business Management etc.
• At least 2 years of experience in events and exhibitions or project management role
• Strong organisational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in project management tools and software (e.g. Microsoft Office Suite).
• Ability to work collaboratively in a team-oriented environment.
• Self-motivated and capable of handling multiple projects under tight deadlines.

If you are ready to take your career to the next level in the events/ exhibition industry, please get in touch with us! Email us at [email protected].  

Key Responsbilities

• Oversee and manage day-to-day maintenance and operations of all rides and attractions, ensuring smooth and efficient functionality.
• Coordinating with teams to address operational needs and resolve issues promptly.
• Develop and enforce routine maintenance schedules (daily, weekly, monthly, and yearly) to ensure optimal performance and safety of rides/attractions.
• Supervise the maintenance crew to ensure inspections and repairs are performed accurately and documented comprehensively.
• Implement effective defect rectification processes, including root cause analysis and prompt resolution of faults.
• Lead, mentor, and equip the technical team with the necessary skills and tools to perform their tasks efficiently.
• Conduct regular training sessions to ensure the team complies with safety standards and operational guidelines.
• Proactively identify and report abnormalities, defects, or malfunctions for immediate rectification.
• Coordinate contingency plans during breakdowns or crises, including emergency response and evacuation procedures.
• Plan and manage maintenance and operational budgets, ensuring cost efficiency, including staff overtime costs.
• Plan for future operational and maintenance requirements, aligning with long-term system and organisational goals.
• Drive continuous improvement initiatives to enhance the reliability and efficiency of rides/attractions.
• Advise and collaborate with station teams to ensure quick resolution and minimal disruption.
• Ensure all safety measures and maintenance standards are met to achieve zero injury rates.
• Maintain comprehensive records for audits and compliance, including checklists and maintenance logs.
• Undertake additional tasks and projects as directed by the Head of Unit (HOU) or Head of Department (HOD).

Job Requirements

• Diploma / Degree in Mechanical or Electrical Field or any other Engineering Field
• 3 to 5 years of relevant experience
• Possess strong analytical, problem-solving, and organisational skills.
• Demonstrated ability to manage emergencies and effectively coordinate large teams.
• Detail-oriented with a commitment to upholding safety and compliance standards.
• Experience in resource planning, budgeting, and process improvement initiatives.
• Certification in Work at Height, Workplace Safety and Health, Fire Safety / Fire & Rescue Coordinator etc is also of great importance.

Looking for a new challenge in your career? Want to hone your skills in media, advertising and events? Want to work for leading brands in their respective industries? If you are competitive and driven by results, we have an opportunity for you to join our team as a Regional Sales Manager working on key accounts across SEA.

Lighthouse Independent Media is looking for relationship experts, ready to take on a challenge and join a successful team constantly rewarded for their success. Is this you?

Your role:

As a Regional Sales Manager, you will play a pivotal role in creating media plans, developing your account territory and partnering with clients to ensure their ROI is second to none. You will manage a set of key accounts and be responsible for growing your market share to add to the bottom line of your business unit.

Key responsibilities:

• Event sponsorship and media advertising revenue; grow territory revenue by increasing the volume of clients, average spend of each client and market share across all platforms.
• Business development; to hunt and attract new business for your assigned territory and grow a client base in our key markets across SEA.
• Product development and market growth; constantly share insights and market intelligence feedback with key stakeholders to develop your media and events products, leading to increased revenue.
• Develop innovative sales strategies that deliver results.
• Reporting; communicate actual results to target on a weekly basis ensuring accurate forecasting and an understanding of your market to align with economic changes and industry trends.

Key requirements:

• Excellent sales skills; sales process, negotiation and closing.
• Strong attention to detail and ability to work under pressure.
• Sleek presentation skills; ability to structure and present media campaign plans.
• Excellent English communication skills.
• Minimum two years of advertising & sponsorship sales experience in events or media industry.

Required attributes

• Highly motivated, ambitious, confident and enthusiastic;
• Disciplined and conscientious with a strong work ethic;
• Intelligent, persuasive and resourceful;
• Fast learner with an eagerness to pick up new skills;
• Positive, outgoing, confident, well-presented with a good sense of humour;

Why join us:

• Performance-focused culture that rewards and supports employees.
• Highly collaborative & mentorship-based culture where teamwork thrives.
• Gain valuable experience in media and event sales, marketing, and the wider industry.
• Have the opportunity to ideate, collaborate and add value to the bottom line of your business unit.
• Competitive rewards offered for meeting and exceeding set KPIs

If you are experienced in account management, talented in consulting with your clients across multiple platforms and ready to grow a territory; in volume and revenue, we encourage you to apply for this opportunity.

The Project Manager is responsible for all phases of the project, designing and implementing project plans to ensure timely project delivery within the time and budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Lead assigned teams in the timely execution of project to delivery within budget with responsibility for high productivity and performance.
• Manage marine / coastal infrastructure and drainage improvement projects from planning to implementation phases of projects
• Monitor and ensure that site progress is in accordance with the master program with no delay in works and proper work sequencing.
• Managing client relationship through the life cycle of projects; from tender or commencement of project to successful project completion
• Efficient management of marine subcontractors, related marine logistics, plant and equipment.
• Provide guidance to team in project works in terms of quality and safety standards
• Provide technical expertise as required on the project.
• Adhere to safety practices in the workplace.

Skills & Requirements

• Education: Minimum Bachelor’s Degree in Civil Engineering from a recognized university
• Experience: Minimum 10 years of experience in delivering large scale projects in marine infrastructure
• Experience in seawall and coastal revetment works is an advantage
• Excellent track record of ability to manage teams and projects (from start to hand over).
• Strong ability in cost management and driving profitability while remaining in compliance with safety and quality standards

Responsibilities
• Acquiring new corporate clients for secured lending (Property)
• Manage and service existing accounts
• Promote company’s range of financial products and offer guidance on loans
• Generate & achieve KPI targets assigned
• Build a strong network of business contracts to generate referrals
• Prepare credit proposals involving financial analysis

Requirements

• Diploma or Degree in Business Management, Finance, Sales or related fields
• Minimum 1-2 years working experience with sales and sales support role
• Highly self-motivated, pro-active and result oriented
• Good interpersonal and communication skills
• Able to work independently while also contributing effectively to a team
• Strong understanding of customer needs and market trends
• Experience in term loans and mortgage loans advantageous

Job Description & Requirements

This role will be to support defining customer experience and feature priorities through market research, customer insights/NPS analysis, and localization program management.

Responsibilities:

1. Customer Experience Research & Benchmarking:
   • Conduct market research on the Japanese shopper/ecommerce trends, focusing on:

Customer preferences and needs: Identify key drivers and pain points for online and offline shoppers for Phones in Japan.

Competitive landscape: Analyze competitor strategies, strengths, and weaknesses in customer experience for the company's online and physical store features/experiences

Cultural nuances: Provide insights into Japanese cultural factors that influence online shopping behavior, such as communication styles, payment preferences, and delivery expectations.

Deliverables:

• Market research presentations: Provide comprehensive reports with actionable insights and data-driven recommendations.
• Competitive analysis: Conduct competitive analysis to track and benchmark against competitors for key features.

NPS Monitoring:

• Monitor & analyze NPS trends for the company's online store in Japan:
  • Monitor NPS trends in Japan, identifying areas of strength and weakness in the customer experience.
  • Analyze NPS survey verbatims to understand customer sentiment and identify key drivers of satisfaction and dissatisfaction. Develop recommendations to address key issues and improve NPS.
  • Collaborate with cross-functional (XFN) stakeholders to implement short-term tactical fixes, as necessary.

Deliverables:

• NPS reports: Provide regular reports on NPS trends and verbatim analysis, highlighting key insights and recommendations for improvement.

1. Localization Program Management:
   • Stakeholder Engagement: Coordinate and manage logistics for stakeholder engagement sessions, including meeting logistics, managing agenda(s), and document(s).
   • Localization Quality Improvements:
     • Localization QA: Collaborate with teams to conduct thorough testing and quality assurance of localized content.
     • Tracking, management, and reporting: Utilize bug tracking tools to effectively track, manage, and resolve localization bugs related to the Japan website and marketing materials.

Qualifications:

• Language Proficiency: Native-level Japanese language competency; Professional-level English competency with a proven track record of success with Japanese & global stakeholders.
• Deep understanding of the Japanese market: Extensive knowledge of Japanese consumer behavior, cultural nuances, and business practices.
• Proven experience in market research: Strong research skills with experience conducting secondary research and synthesizing available primary research & data sources to present a compelling case for change.
• Strong communication and interpersonal skills: Ability to effectively communicate with stakeholders at all levels, both in Japanese and English.
• Experience with localization: Familiarity with localization processes and best practices.
• Excellent project management skills: Ability to manage multiple projects simultaneously and meet deadlines.
• Technical proficiency: Proficient in using project management tools, bug tracking systems, and productivity software.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Sarah Siaw / JN -012025-47177

EA Registration No.: R22108392, Sarah Siaw Hui Xia

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

The Senior Manager is responsible for overseeing the front office day-to-day operations of our multi-hotel 5-star resort. This role requires a dynamic leader with excellent guest service skills, strong ability to manage a diverse team and the capacity to ensure seamless and luxurious experiences for all guests. The candidate must have a strong passion for hospitality and guest services with a deep understanding of front office operations and the ability to uphold the resort’s prestigious reputation.

Primary Responsibilities

Leadership & Management:

• Manage and supervise the front office team, including reception and concierge services, across multiple hotels within the resort.
• Develop and implement training programs to ensure high standards of service rendered to all guests.
• Ensure the front office team comply with resort’s policies and procedures, including safety and security protocols.
• Maintain knowledge of emergency procedures and ensure the team is trained accordingly.
• Attend and contribute to management meetings; provide insights on front office operations.
• Schedule and monitor the shift work of the team to ensure coverage at all times.
• Foster a positive and collaborative work environment.

Guest Services & Operational Excellence:

• Oversee the daily operations of the front desk, including guest check-in/out, rooms allocation and payment process.
• Ensure exceptional guest experience from check-in to check-out; resolve guest complaints and concerns promptly and effectively.
• Handle VIP guests and high-profile clients, ensuring personalized and discreet services.
• Coordinate with housekeeping, maintenance and other departments to ensure room readiness and guest satisfaction.
• Monitor and maintain the front office's operational efficiencies and implement improvements or new initiatives, where necessary.
• Manage and optimize the use of property management systems (PMS) and other relevant technologies.
• Act as the primary point of contact between the front office and other departments, ensuring seamless communication.

Financial Management:

• Assist in the preparation and management of the front office budget.
• Monitor revenue generation, including upselling opportunities and room rates management.
• Ensure accurate billing and payment process, minimizing errors and discrepancies.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field is preferred.
• Minimum 5 years of experience in front office operations, with at least 3 years in a management role within a luxury or 5-star hotel/resort setting.
• Experience managing multi-hotel or large-scale resort operations will be an advantage
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in property management systems (PMS) and front office software.

Do you love to enable positive business impact through data analysis and continuous improvements?

Play a meaningful role in improving the current norm as a finance business partner to support and unlock business opportunities!

No relocation assistance is offered for this position.

Core Responsibilities

• Controlling and reporting activities for Monthly and Yearly closings, Trade Investments and Marketing Spends
• Collaborate with Finance Business partners and other collaborators across functions
• Prepare and provide data, analysis, insights and advice vital to support Finance Business Partners in planning and decision-making process.
• Preparing reports, presentations and analysis for relevant senior collaborators
• Engage and partner with the Service Delivery and Centres of Excellence teams of Business Service Operations team

Play your part in our team succeeding!

Be part of Business Service Operations (BSO), which is a shared service center that delivers Employee and Finance services to The LEGO Group from five locations; Monterrey, Prague, Singapore, China and Vietnam. The purpose of the BSO is to create an effective and efficient platform for growth to support the growth strategy of The LEGO Group and our ambitions to reach twice as many children over the next 5-7 years. Joining this team means joining top professional environment where the focus is on quality, learning and collaboration.

Play a key role in the evolution of the BSO organisation and will be pivotal in the BSO Roadmap initiative, where we aim to develop controlling, planning and business partnering capabilities within the BSO to further elevate the finance services we provide to the LEGO Group.

Do you have what it takes:

• BA degree or equivalent experience in Accounting, Finance or related
• 5 years of financial controlling and/or finance business partnering experience
• Challenge status quo: Constructively question how things are done regarding current processes, team meetings, team and work environments, etc. Being not satisfied with “business as usual” but seek to improve processes and ways of working
• Finance data analysis: Understand accounting and financial concepts and you are robust in financial analysis, using data from several sources to support decision making
• Presentation skills: Prepare and present complex information to own team and internal/external collaborators
• Problem/issue identification & management: Identify problems/issues and generate recommended solutions and put preventative measures in place for future. You can also resolve day-to-day problems/issues independently
• Customer service culture: Being customer-focused, and bring the collaborators’ viewpoints into service delivery, problem solving and operational improvements
• Strong Excel skills, SAP, PowerBI preferred
• Tight-knit collaboration skills, comfortable with navigating change and ambiguity
• Ability to lead up, laterally and downwards
• Ability to interact with collaborators in Shanghai in their local language

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online ont he LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/finance-manager-bso-partnering-e2d97976e0841005eb2c52d715f70000

Key Responsibilities:

Sales Performance: Take full ownership of booking and revenue targets, with a primary focus on expanding our customer base within Singapore. The ideal candidate will have a strong hunting mentality, proactively seeking out new business opportunities locally and closing deals with efficiency and precision.

Sales Optimization: Collaborate closely with customers to plan, implement, and optimize sales activities aimed at exceeding profit, market share, and sales turnover objectives.

Selling Premium Products: Demonstrate comfort and experience in selling premium products, positioning Big Ass Fans as the go-to solution for industrial-grade fans in the market.

Market Expansion: Potential for this role to evolve into a regional position, so candidates with regional experience will be at an advantage. Drive growth by identifying and capturing new business in the industrial segment, leveraging your relevant experience in this sector.

Collaboration: Work in tandem with our Marketing team to plan and execute activities that boost sales. Ensure accurate and up-to-date data management in Salesforce, and coordinate with the Customer Service and Product teams to support our partners and clients effectively.

Qualifications:

• Diploma or Bachelor's degree in Business Management or Engineering or equivalent related course.
• Proven expertise in the industrial / construction / heavy equipment industry market.
• 5+ years of sales/commercial experience in the “Industrial products” through dealer/ distributor network.
• Must possess a strong hunting mentality, with a drive to proactively seek out and close new business opportunities
• Experience using CRM e.g. Salesforce.
• Planning and Project Management skills.
• Strong Business Analytical skills.
• Strategic agility and adaptability to a fast-paced environment.
• Exceptional Communication and Presentation skills.
• Creative and innovative mindset with potential to mentor & lead the sales team.
• Result-driven, accountable, with integrity and a commitment to excellence.

Remarks:

● Attractive sales commission is available

If you believe you are a dynamic and results-oriented professional who can excel in this role, we encourage you to apply and be part of our journey to success.

Job Summary

APAC Technology Alliance Manager at NetApp is a critical role in crafting and executing programs and intiatives with our technology alliance partners that drive significant business outcomes. This role demands a forward-thinking leader with a proven ability to build, manage, and grow high-impact partnerships. The person will work closely with cross-functional teams to ensure the success of these partnerships, from initial engagement through to implementation and ongoing management.

Job Responsibilities

• Build strong relationship with the key alliance partners like Cisco, Broadcom, Nvidia, and back up vendors. Will act as the primary liaison between Netapp and these key partners, ensuring mutual growth and success.
• Cultivate and strengthen relationships with senior leaders at our technology partners. Develop and execute joint go-to-market programs, ensuring both parties are aligned on objectives and timelines.
• Work closely with internal stakeholders across APAC to ensure alignment on partnership objectives. This includes collaboration with sales, marketing, product development, and other key functions.
• Responsible for executing joint events, programs and GTM plans
• Identify new alliance partners in line with NetApp strategies

Qualifications

The ideal candidate for the APAC Technology Alliance manager will have the following qualifications:

• 10+ years of experience with a demonstrable ability in alliances management
• Broad experience in a matrixed environment
• Ability to think strategically while executing at a tactical level, ensuring both long-term success and immediate impact.
• Strong leadership and collaboration skills to build good working relationships across all functions
• Willingness to travel internationally occasionally as needed, up to 25-50%

Job Description

• Conduct operational and staff training

• Work with boss to develop daily, holiday and themed menus.

• Monitor equipment for proper operation.

• Check staff work against daily and weekly schedules.

• Listen to customer complaints and suggestions and resolve complaints.

Responsibilities

• Implement suggestions and resolve more complex issues within the scope of the position.

• Participate and/or contribute to programs, committees or projects designed to improve service quality and staff productivity.

• Maintain and manage kitchen expenses, food costs, inventory and staffing within budget.

• Ability to work shifts.

• Assist in food preparation and delivery of all meals to customers.

• Supervise team to ensure kitchen and serving areas are clean and tidy.

• Ensure all food and health safety regulations are followed.

Are you ready to take on an exciting opportunity as a Senior Product Manager for Omnichannel Messaging? We are looking for a talented individual to join our Product team in Singapore and play a key role in our CPaaS Business.

Responsibilities

• Market Research & Strategy: Conduct in-depth market research and analysis to understand user needs, preferences, and emerging industry trends. Continuously evaluate the competitive landscape and innovations in messaging channels.
• Product Roadmap Ownership: Lead the product roadmap for omnichannel messaging, encompassing new channel integrations and the expansion of existing capabilities. Oversee the full product lifecycle from planning to go-to-market execution.
• Cross-functional Collaboration: Work closely with teams across Product, Sales, Marketing, and Engineering to ensure successful product development and go-to-market activities. Coordinate across all functions to align on strategy, timelines, and delivery.
• Customer & Stakeholder Engagement: Engage regularly with internal stakeholders, customers, partners, and industry experts to gather feedback, identify pain points, and integrate insights into the roadmap.
• Performance Metrics & Reporting: Define, track, and analyze key performance metrics for the omnichannel messaging portfolio, including customer usage trends, quality, and business impact. Regularly report on product performance and continuously optimize the offering.
• User Experience & Product Delivery: Drive initiatives to deliver an exceptional and seamless user experience for web applications. Collaborate with engineering teams to ensure best-in-class product delivery.
• Product Launch & Market Growth: Support product launches, coordinating activities to ensure smooth execution. Work closely with the sales and marketing teams to grow the 8x8 customer base and strengthen product adoption.

Qualifications

• Proven experience in product management, preferably within CPaaS or related SaaS industries.
• Strong interest in omnichannel communication platforms, including RCS, WhatsApp, Viber, and SMS.
• Excellent market analysis, strategic planning, and cross-functional collaboration skills.
• Ability to define and measure success through key performance indicators.
• Strong problem-solving and organizational skills.
• Effective communication and interpersonal skills, with the ability to engage and influence diverse stakeholders.

Join us today and be part of a dynamic team that is shaping the future of messaging platforms!

As a Growth Manager, you will play a pivotal role in driving the growth and success of our Web3 projects. You will work closely with project owners to understand their objectives, target audiences, and key performance indicators (KPIs). Your responsibilities will include designing and executing effective ecosystem growth plans, tracking and reporting on ROI and performance, and coordinating with internal and external stakeholders to foster user growth and engagement.

What You Will Do at HeLa Labs?

• Project Understanding: Collaborate with project owners to gain a deep understanding of their project goals, target audience, and desired outcomes.
• Ecosystem Growth Planning: Develop and implement comprehensive ecosystem growth plans that align with project objectives. This includes identifying key growth strategies, channels, and tactics.
• ROI Tracking and Reporting: Monitor and measure the performance of growth initiatives, tracking key metrics such as user acquisition, engagement, and return on investment (ROI). Prepare regular reports to provide insights and recommendations.
• Stakeholder Coordination: Work closely with internal and external stakeholders, including developers, marketing teams, and community members, to ensure effective collaboration and alignment.
• User Growth and Engagement: Drive user growth and engagement by leveraging various channels and tactics, such as social media, content marketing, community building, and partnerships.

Our Ideal Candidates Would Have:

• Web3 Experience: Proven experience working on Web3 projects, demonstrating a strong understanding of blockchain technology, cryptocurrencies, and decentralized applications.
• Marketing Acumen: A solid understanding of marketing principles, including ROI tracking, social media trends, and digital marketing tools.
• Analytical Skills: Ability to analyze data and metrics to identify trends, measure performance, and make data-driven decisions.
• Communication and Collaboration: Excellent communication and interpersonal skills to effectively collaborate with team members, stakeholders, and the broader community.
• Problem-Solving: A creative and solution-oriented approach to tackling challenges and driving growth.

Preferred Qualifications (Bonus Points):

• Experience with specific Web3 projects or technologies (e.g., NFTs, DeFi, GameFi)
• A strong network within the Web3 community
• Experience with community management and building online communities

What Else Is Waiting for You?

• Competitive salary.
• Be a part of the future of financial technology by making a meaningful impact.
• Excellent career development opportunities in a rapidly growing company.
• A passionate and collaborative team.
• A family-like work environment.
• Opportunities to enhance your technical skills and deepen your understanding of capital markets.
• A multicultural work environment.

Does Hela Labs sound like the place you want to work in? Apply now!

About the job

Our Team:

We are Sanofi. We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people’s lives.

Our teams across the world strive to transform the practice of medicine, turning the impossible into the possible for patients. We’re transforming strategy, culture, and process through one Sanofi Manufacturing & Supply Ambition that will connect our science to the communities we serve. This department is part of the Global Engineering, and he is supporting transversally cluster of M&S sites. The main mission is to:

• Represents regional M&S site needs in front of our global facility management suppliers.
• Directly oversight all soft & hard services of our regional M&S sites

Main responsibilities:

The Mission:

Sanofi Manufacturing & Supply has around 6 manufacturing sites in ASIA, Head of Regional Facility Management will be responsible for driving Integrated Facility service delivery performance and Supplier Management, implementing best practices, standardizing ways of working across our Manufacturing sites and Campuses.

More specifically the Head of Regional Facility Management oversees:

• Lead a regional organization responsible for Facility Management – Soft & Hard services.
• Manage multiple annual budgeting process with site heads and GBUs.
• Oversee vendors (IFM Partners) for outsourced Facility services.
• Manage stakeholders’ business, operation, quality, HSE, Finance.
• Lead and oversee implementation of global corporate program – Sustainability, Energy, Life Cycle Asset Plan.
• Management and oversee of financial including annual budget process.
• Foster performance improvement through the implementation of the new organization
• Own Supplier relationship (operational delivery).
• Integrate & stabilize all sites going into IFM platform.
• Address and resolve escalations and issues.
• Escalate unresolved questions or items to the Global Governance team.
• Share learnings & best practices across region.
• Manage service delivery performance.
• Review changes to the Service Levels and KPIs.
• Implement key initiatives to budget & schedule.
• Manage Service Provider’s management fee at risk for performance against KPIs.

Scope and dimensions

Breadth of Responsibility: management of around direct reports 6 & team and through a envelop of around 5 M€ OPEX annually.

About you

• Experience:Experience with Integrated FM services including Hard Services (HVAC, Black Utilities… and General Soft services (Canteen, Cleaning, Pest Control…)
  Knowledge of operating critical pharmaceutical environment.
  Experience with Strategic asset Management program.
  Experience of coaching, developing, and influencing people at different levels of the organization
  Command of change management issues and methodologies at leadership level would be a strong plus.
  Ability to lead and drive transformation & standardization.
  Good functional knowledge on business processes
  
• Soft skills:Leading through Change and Transformation
  Capable of managing different stakeholders – believers, disrupters …
  Capable of ensuring employees and site organization comply to global standards, vision, contracts.
  Manage escalation, solution oriented.
  Decision making and autonomy – capable to take decision, support leadership discussions.
  Ability to work transversally: cross-culturally and cross-functionally.
  High autonomy and strong transversal capabilities.
  Strategic vision / value creation understanding.
  Results driven
  
• Technical skills:Strong experience in Manufacturing & Industrialization, project lead and Performance Management
  Manage vendors / Interact with partner regional leads.
  Good experience in Engineering & Technical Management, incluging management
  Ability to manage complex projects achieving significant business results.
  Engineering & Manufacturing site operations,
  Leadership skills demonstrated with successful & managing transversal international team.
  Experience in a global function role and/or in end-to-end strategic position
  
• Education:Master of Science Engineering or equivalent degree,
  
• Languages:Fluent English spoken and written compulsory,
  Fluent language skills in accordance with the biggest country under your umbrella ( German, Italy, South EMEA)
  

Responsibilities

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate run and build the bank.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Provide level 1, 2 and 3 application support to the business users (E.g. trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests coming

Qualifications

• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (Fixed Income, Money market...) and trade lifecycle with a deeper knowledge of Bonds, Repos and Securities.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Proficient in software development life cycle and Devops concepts
• Good knowledge Microsoft Office (E.g. Excel / Powerpoint), incident management (E.g. Service Now) and other reporting tools
• Strong analytical or troubleshooting skills
• Good knowledge in Java, Linux/Unix, Database (E.g. Sybase, Oracle), PL/SQL, Middleware (E.g. MQ Series), File Transfer (E.g. CFT) and batch/Job Scheduling (Control-M).
• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

LMA Recruitment is collaborating with a well-established international bank that has a strong presence in Asia. This bank provides a wide range of products and services to cater to the diverse needs of its customers. These offerings include various aspects of personal banking, business banking, and wealth management. They are currently seeking a high-calibre professional Relationship Manager (Onshore).

About The Job

• Contribute to the bottom line of Premier Banking through the accomplishment of profit and growth targets.
• Working closely with other members of the Wealth Management team, such as investment, insurance, and treasury specialists to provide holistic solutions to onshore banking premier clients
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet the client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

Skills And Experience Required

• The successful candidate has strong academic qualifications and 2+ years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Retail to Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• To be considered for this role, the relevant rights to work in Singapore is required.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Hema

Join Our Team as Store Manager!

Job Description:

• Lead and oversee all store operations to ensure smooth daily performance
• Manage and motivate the team to deliver exceptional customer service and achieve sales targets
• Ensure all financial transactions, including vouchers, cash, credit, and debit payments, are processed accurately
• Maintain up-to-date knowledge of menu offerings, promotions, and business strategies to drive sales
• Monitor inventory levels, order supplies, and manage stock to prevent shortages
• Ensure full compliance with food safety, hygiene, and company policies
• Analyze store performance and implement strategies for improvement
• Recruit, train, and develop staff to ensure high standards of service and operational excellence
• Handle customer feedback and manage any issues or complaints effectively

What We're Looking For:

• Proven experience in a managerial role, preferably in the food service or retail industry
• Strong leadership, decision-making, and team management skills
• Ability to work on a rotating shift, including weekends and public holidays
• Excellent communication and problem-solving abilities
• Strong organizational skills with attention to detail
• Ability to drive store performance and exceed sales goals
• **Candidates with more extensive experience will have greater opportunities for leadership advancement**

What's In It for You?

• Competitive base salary + meal allowance + attractive sales incentives + bonus
• Annual leave + Birthday leave
• Comprehensive medical coverage
• Opportunities for career growth and leadership development
• Exclusive staff discounts

Ready to take the lead and grow your career with us? Apply today!

Key Responsibilities:

- Work closely with the Singapore team and Japan and global leadership team as well as the Group’s strategy team to identify development opportunities for online properties, evaluate business performance, and drive key strategic initiatives
- Business development for various marketplace platforms such as Lazada, Amazon, Shopee, Tiktok, etc.
- Respond to customer inquiries and concerns promptly through online chat, phone calls, and emails.
- Analyze sales performance, market competition, and trends to propose improvements.
- Handle order processing and resolve operational issues including logistics-related matters, complaints, discount codes, product reviews etc.
- Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
- Grow online sales and other crucial online KPIs for the Singapore market.
- Monitor stock movement regularly and update stocks timely.
- Coordinate digital marketing efforts with the marketing teams and agencies to ensure there are clear ROIs on marketing spend.
- Create, prioritize, communicate, and implement strategic online initiatives and feature developments with both the Singapore and global Owndays team.
- Work with the marketing team to ensure successful campaign execution and customer adoption of online products/services.
- Drive cross-functional projects and manage a project from ideation to deployment across multiple time zones
- Develop and maintain key performance indicators (KPIs) to monitor business performance and identify areas for improvement

Requirements:

- 3-5 years of working experience in ecommerce or marketplaces.
- Digital savvy and comfortable with e-commerce software.
- Ability to work independently and explore e-commerce platforms.
- Strong time and project management skills.
- Proficient with MS Office applications.
- Media and internet savvy. Knowledge of live streaming and influencer