Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills Strong problem solving skills
• Ability to multi-task and perform well under pressure

Job Summary: The Java Development Manager is a leadership role responsible for overseeing and managing a team of Java developers and the software development process. This role plays a critical role in ensuring the successful design, development, testing, and delivery of Java-based applications and systems, while also collaborating with stakeholders to align development efforts with business objectives.

Key Responsibilities:

1. Team Leadership:Recruit, train, mentor, and manage a team of Java developers.
   Foster a collaborative and high-performance work environment.
2. Project Management:Lead the planning and execution of Java development projects.
   Define project scope, objectives, and deliverables.
   Develop project schedules, allocate resources, and track progress.
3. Architecture and Design:Collaborate with the development team to define system architecture and design for Java applications.
   Ensure that software solutions are scalable, maintainable, and meet quality standards.
4. Development and Coding:Oversee and participate in Java application development, including coding, debugging, and unit testing.
   Ensure adherence to coding standards and best practices.
5. Quality Assurance:Implement quality assurance processes to ensure that Java applications meet defined requirements and quality standards.
   Manage testing efforts and address issues and defects.
6. Technical Guidance:Provide technical guidance and support to the development team, assisting with complex technical issues.
   Stay updated on Java technology trends and advancements.
7. Stakeholder Communication:Collaborate with product managers, business analysts, and other stakeholders to understand project requirements.
   Communicate project status, challenges, and progress to executive management and project stakeholders.
8. Risk Management:Identify potential risks and challenges in development projects and develop mitigation strategies.
   Address and resolve issues that may impact project timelines and objectives.
9. Code Review and Documentation:Conduct code reviews to ensure code quality, performance, and adherence to best practices.
   Maintain comprehensive documentation of development processes and codebase.
10. Release and Deployment:Manage the release and deployment process, ensuring a smooth transition of applications from development to production environments.

Requirements:

1. Education: A bachelor's degree in computer science, software engineering, or a related field is typically required. A master's degree or relevant certifications (e.g., Oracle Certified Professional, Java SE Programmer) may be preferred.
2. Experience: A minimum of 5-7 years of experience in Java software development, with at least 2-3 years in a management or leadership role, is typically required.
3. Java Expertise: Strong proficiency in Java development and related technologies. In-depth knowledge of Java frameworks and libraries.
4. Leadership Skills: Strong leadership and team management skills to lead and motivate a Java development team.
5. Project Management: Proficiency in project management methodologies, tools, and techniques for successful project delivery.
6. Communication: Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and make strategic decisions.
8. Quality Assurance: Knowledge of software testing and quality assurance best practices.
9. Risk Management: Understanding of risk assessment and mitigation strategies in software development projects.
10. Agile Methodologies: Familiarity with agile development methodologies (e.g., Scrum, Kanban) is a plus.

The Java Development Manager is crucial in ensuring the successful development and delivery of Java-based software applications. They are responsible for team leadership, project management, and technical guidance to ensure that the software meets quality standards, aligns with business objectives, and remains competitive in the marketplace.

The vision of our research program is to retain the workflows of software construction as they exist today in the form of Continuous Integration (CI) systems, and yet support automated software evolution with formal correctness guarantees, thereby engendering trust in automatically generated code. Our research program can help achieve such a vision via analysis, verification, and test generation. Applications of repair studied in the program will include security vulnerability repair, patch transplantation across versions of major software systems such as Linux, as well as the use of agentic workflows to automate software evolution.

You will work on pioneering projects that advance the application of AI and ML within the realm of software engineering. This role offers the opportunity to conduct cutting-edge research, develop novel algorithms, and contribute to the development of software tools that enhance system performance, reliability, and flexibility.

Responsibilities

• Conduct applied research in integrating AI/ML techniques with software engineering practices to improve code quality, testing, and software maintenance.
• Design and implement experimental prototypes to demonstrate the feasibility and effectiveness of new methodologies.
• Collaborate with cross-functional teams, including AI researchers, software engineers, and product managers, to translate research findings into practical applications.
• Stay informed about the latest advancements in AI/ML and software engineering to identify emerging trends and opportunities for innovation.
• Publish research findings in leading academic conferences and journals, and present innovative work to the broader research community.

Requirements and Skills

• Master's or Bachelor’s degree (or equivalent) in computer science, information technology, engineering, or related field.
• Strong research background in AI, ML, and/or SE with a solid publication record in A and A* level conferences/journals. Minimum of 2 publications in top-tier conferences or journals.
• Strong problem-solving skills and ability to work independently in a research setting.
• Excellent communication skills for conveying complex technical concepts.
• Experience in developing tools or frameworks that utilize AI/ML to enhance software development processes.
• Experience with DevOps tooling, such as Kubernetes, Docker, and Ansible.
• Experience with general-purpose languages, such as Java, C#, C/C++, Python, Rust
• Familiarity with techniques for automated code generation, program verification, program synthesis, or software testing using AI/ML.
• Strong knowledge in state-of-the-art research in ML for Software engineering, such as experience in Prompt Engineering, Agentic Systems, Chain of Thought applications

About my client

My client is a leading and prominent telecommunications provider, well-known for delivering innovative solutions in mobile, broadband, and digital services across multiple markets. It plays a pivotal role in connecting businesses and individuals with cutting-edge technologies, driving digital transformation.

As part of its continuous growth, they are seeking a Corporate Communications Manager who would play a critical role in managing media relations, crafting compelling narratives, and effectively handling issues or crises that may arise in a dynamic and competitive industry

About the role

Reporting to the Director of Strategic Communications

• Develop and execute comprehensive corporate communication strategies to support business objectives and enhance the organization’s public image.
• Lead and manage media relations efforts, including drafting press releases, speech writing, and responding to media inquiries.
• Handle issues management effectively, ensuring clear, timely, and impactful communication during crises.
• Collaborate with internal and external stakeholders to produce clear, factual, and relevant written materials, including speeches, reports, and presentations.
• Plan, coordinate, and execute projects, ensuring delivery within stipulated objectives and timelines.
• Build and maintain strong relationships with peers, senior management, and external stakeholders, including the media, to foster positive outcomes.
• Leverage technology and digital tools to streamline communication processes and ensure efficient project management.

Skills and experience required

• Proven track record of successfully leading projects and achieving communication objectives.
• Exceptional writing and editing skills, including speech writing, with a passion for crafting impactful messages.
• Strong organizational and planning abilities, with a proactive and resourceful approach to problem-solving.
• Excellent interpersonal and relationship management skills, with the ability to influence peers, subordinates, senior leaders, and media professionals.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our General Assurance Practice works with organisations to navigate regulatory complexities by improving their corporate reporting, and supporting their compliance with regulatory requirements and contractual agreements. As one of the world's leading global network of audit firms, our clients include leading companies listed on the Singapore Exchange (SGX), MNCs and emerging companies in Singapore. As part of the firm’s largest line of service, we thrive in a dynamic and fast-paced working environment, helping clients across industries, interacting with every aspect of their activities, understanding their business to identify areas to add value and offer insightful audit advice.

About you

• A degree in Accounting or related field
• At least 5 year of experience in the audit field (preferably gained at a Big 4 firm)
• Excellent analytical skills
• Strong team working skills
• Excellent verbal and written communication skills
• An ability to work effectively in a fast paced and dynamic environment
• Good project management and interpersonal skills
• Keen business awareness

Thank you for your interest in developing a career with PwC Singapore.

Only shortlisted candidates will be notified due to the high number of applicants for this role.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:

The role of the Distribution Surveillance Officer reports to the Lead, Distribution Audits and Surveillance. The candidate is required to support the Distribution Monitoring team in driving the analytics capabilities and insights to better identify emerging Distribution risks.

The candidate will also support the Lead, Distribution Audits and Surveillance in monitoring the trends of complaints, investigations key compliance risk indicators and sales metrics, which will be reported back to the different Governance Committee(s) in the form of regular MI reporting.

Job Description:

Distribution Monitoring

• Administer the firm-wide market conduct risk framework to better manage Distribution market conduct risks.

• Leverage analytics capabilities and insights to better identify emerging Distribution risks. This includes monitoring trends of complaints, investigations key compliance risk indicators and sales metrics.

• Engage and conduct trainings with distribution channels to discuss and create awareness on market conduct and sales compliance issues.

• Undertake social media scanning and monitoring to identify online postings that are not in compliance with regulatory or Company requirements.

• Provide regular MI reporting to Governance Committee(s) relating to market conduct, fraud and sales metrics.

One Sanction Framework

• Maintaining the central depository of any issuance of meted sanctions in PACS through the One Sanction Framework.

• Handling any internal or external queries relating to One Sanction Framework and Police Orders/Prohibition Orders from the Police or MAS.

Distribution Audits

• Conduct agency reviews to assess Prudential Supervisors' compliance with supervisory competence standards in accordance with MAS / LIA Guidelines.

Others

• Undertake ad-hoc tasks, projects or reviews as directed by Head of Distribution Monitoring or Head of Distribution Business Partner.

Who we are looking for:

Competencies & Personal Traits

• Self-motivated and driven

• Analytical and attentive to details

• Basic understanding of the insurance industry and operations

• Basic knowledge of regulations and industry guidelines applicable to the insurance/financial industry such as Insurance Act, Financial Advisers Act (FAA) and its subsidiary regulations, Monetary Authority of Singapore (MAS) regulations, Central Provident Fund (CPF) Board regulations, Life Insurance Association (LIA) guidelines

Working Experience:

• Preferably 1-2 years of experience in a compliance role in a financial institution or similar

• Preferably with experience in dealing with Distribution functions

Professional Qualifications:

• Preferably with Insurance-related certifications (e.g. FLMI (LOMA), CMFAS Module 5, 9, 9A & Health Insurance)

Education:

• Degree, preferably in Business, Insurance or Finance related fields Language:

• Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Location: Singapore
Company: Summit Planners Crusaders Pte Ltd
Employment Type: Full-Time

About Us

Summit Planners Crusaders Pte Ltd is a premier One-Stop Integrated Financial Services Provider, dedicated to delivering innovative and tailored solutions to individuals and businesses. Our comprehensive services include wealth management, insurance, estate planning, and investment advisory.

We are looking for an ambitious and experienced Relationship Manager Team Lead to lead, inspire, and grow a high-performing team. If you have a proven track record in leadership, exceptional sales skills, and a passion for driving client success, this is your chance to take your career to new heights in a dynamic and rewarding environment.

Your Role

As a Relationship Manager Team Lead, you will lead a team of Relationship Managers, foster strong client relationships, and drive business growth through innovative strategies and solutions.

Key Responsibilities

• Team Leadership & Development: Lead, mentor, and motivate a team of Relationship Managers to achieve individual and team targets.
  Provide guidance, training, and performance reviews to ensure continuous professional growth.
  
• Strategic Business Growth: Develop and implement strategies to drive client acquisition and business expansion.
  Monitor team performance and identify opportunities to improve results and productivity.
  
• Client Relationship Management: Build and maintain long-term relationships with high-net-worth clients.
  Ensure exceptional client satisfaction by delivering personalized wealth management solutions.
  
• Wealth Management & Advisory: Provide expert guidance on financial planning, investments, insurance, and estate planning.
  Review and optimize client portfolios to align with their financial goals.
  
• Entrepreneurial Mindset: Lead with innovation and take ownership of challenges to achieve extraordinary outcomes.
  Inspire a culture of excellence, accountability, and collaboration within your team.
  
• Compliance & Market Expertise: Stay updated on financial markets, products, and regulatory guidelines.
  Ensure the team operates with the highest ethical standards and compliance.
  

What You Bring

• Educational Qualifications: Minimum Polytechnic Diploma or higher.
  
• Experience & Expertise: At least 2 years of experience leading and managing a team.
  Strong background in financial services, wealth management, and business development.
  Proven track record in achieving sales targets and driving team success.
  
• Skills & Attributes: Entrepreneurial mindset with a love for challenges and innovation.
  Exceptional interpersonal and communication skills to inspire trust and build relationships.
  Leadership capabilities to mentor and motivate a team toward excellence.
  Strong sales and business development skills with the ability to identify growth opportunities.
  
• Certifications: CMFAS certification is mandatory.
  

What We Offer

• Attractive Compensation: Competitive salary with performance-based bonuses.
• Incentive Trips: Yearly trips to reward and celebrate success.
• Recognition: Awards and accolades for outstanding achievements.
• Career Growth: Opportunities for professional development and leadership advancement.
• Supportive Culture: A dynamic, innovative, and team-oriented environment that fosters success and collaboration.

Why Join Us?

At Summit Planners Crusaders, we don’t just offer a job—we offer a platform for leadership, growth, and impact. As a Relationship Manager Team Lead, you will have the opportunity to inspire a team, build meaningful client relationships, and make a difference in people’s lives. Join us and unlock your full potential in a career that rewards your passion and dedication.

Ready to lead, inspire, and succeed? Apply today!

The Junior Portfolio Manager supports the administration of insurance and/or reinsurance accounts and contracts, from establishing and maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and manage the related cash flow. This role also supports the underwriters in administrative activities related to the underwriting process.

Key duties and responsibilities

• Responsible for entries (Treaties) in the Accounting and Underwriting system/platforms and all further modifications
• Enter T&C (Terms and Conditions) into the accounting system with accuracy.
• Check contractual T&C (Terms and Conditions), submit them to Underwriters for signature and draw their attention in case of ambiguities or changes,
• Check and process of accounts and claims advices,
• Clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers
• Manage low complexity accounts, following standard procedures under guidance of a Senior Manager
• Manage cashflow including setting-up of client bank accounts in the accounting system, processing of outgoing/incoming payments and follow up on pending payments and open balances,
• Perform ICS controls (Internal Control System) according to relevant guidelines and pro-actively support Underwriters in the performance of these controls,
• Monitor client accounts / statistics by using internal reports, perform data analysis and support Stakeholders with reports and statistics,
• Ensure compliance with sanctions and embargos by scanning respective lists and forward to Underwriter/Legal for further investigation if needed,
• Ensure completeness and proper filing of underwriting, accounting and claims documentation DMS (Document Management System)
• Maintain good communication with clients by attending internal and external meetings and workshops as required.
• Be accountable for internal and external audit purposes.

Required experience & competencies

• Bachelor / completed commercial internships (ideally in re-/insurance company) or equivalent
• Basic insurance and reinsurance knowledge and eagerness to deepen expertise.
• Working experience in (re-/insurance) accounting and underwriting assistance and/or controlling preferable
• Advanced MS Office skills (focus on MS Excel, Power Query)
• Business Object skills beneficial
• Power Bi, Tableau, skills beneficial
• Advanced analytical skills and accuracy
• Advanced communication and team collaboration skills with both internal and external stakeholders and team members
• Sense of reliability and responsibility

We are seeking an experienced regulatory and financial analyst on a 12 months extendable cotract role. This is on a project basis.

We are looking for a candidate with expertise in IFRS 17 and a background in the insurance industry, or candidates with Big 4 audit or consultancy experience, to join our team.

This role involves performing end-to-end analysis of business processes to identify gaps, enhance controls, and support the system change exercise. The successful candidate will play a key role in maintaining control strength and facilitating the stabilization of the financial reporting process post-system change, under guidance.

Key Responsibilities:

• Analyze and assess business processes to identify gaps and enhance controls in line with IFRS 17 requirements.
• Support system changes and ensure that financial reporting processes remain robust and compliant.
• Produce financial reports and develop strategies based on financial research.
• Guide senior executives with strategic decision-making for long and short-term goals.
• Monitor day-to-day financial operations, including payroll, invoicing, and transactions.
• Oversee the financial department, including assisting and managing financial assistants and accountants.
• Contract outside services for tax preparation, audits, and other financial needs.
• Track company’s financial performance, identify improvement areas, and propose methods to minimize financial risk.
• Research and analyze financial reports and market trends.
• Provide actionable insights to senior executives to aid in decision-making.
• Review and prepare monthly and annual financial reports.
• Present financial reports to board members, stakeholders, and clients.

Qualifications & Skills:

• Experience with IFRS 17 implementation in the insurance industry or Big 4 audit/consultancy experience.
• Strong analytical and financial modeling skills.
• Excellent communication and presentation skills.
• Ability to manage complex projects and support system changes.
• Detail-oriented with a strategic mindset for financial management.

This role offers the opportunity to directly contribute to enhancing financial controls and processes during an important system transformation.

Argyll Scott Consulting Pte Ltd

Our client, a fast-growing IT solution provider in Singapore, offers comprehensive IT support services tailored to customer needs, delivering innovative technology and outsourcing solutions to meet evolving demands. They are seeking a client-focused Resource Service Delivery Manager to oversee Manpower Augmentation services. This role ensures efficient delivery of client’s Project manpower needs while upholding quality standards.

Key Responsibilities:

• Oversee the recruitment, selection, and onboarding of highly skilled talents in alignment with client requirements.
• Act as the project owner, providing reports on SLA performance, employee performance, project challenges, and potential improvement solutions.
• Ensure the seamless deployment of talents to support client projects while adhering to policies and regulations.
• Collaborate with in-house recruiters to optimize hiring strategies and meet manpower demands within deadlines.
• Lead end-to-end staff augmentation services, ensuring contracted SLA fulfilment, operational excellence, and efficient resource allocation.
• Serve as the primary point of contact for clients, ensuring their manpower needs and project goals are fully understood and achieved.
• Build and maintain strong client relationships through regular performance reviews and proactive issue resolution. Proactively identify and mitigate risks to maintain client satisfaction.
• Provide clients with regular updates and insights on talent performance and project progress.
• Build and maintain strategic relationships with internal stakeholders and customers.
• Lead and coordinate HR operations for deployed resources, including contracts, payroll, compliance, and grievance resolution.
• Develop and implement efficient processes to uphold high standards of service delivery.
• Monitor project timelines, resource allocation, and overall satisfaction to ensure client success.
• Provide monthly service performance reporting and ensure P&L accountability, including invoicing accuracy and collections.
• Manage and mentor a team of recruiters, resourcers, and HR operations staff, fostering a collaborative and high-performance culture.
• Set clear performance goals for the team, providing ongoing coaching and feedback.
• Guide junior on-site team leads to deliver services that meet or exceed expectations.
• Manage talent retention, deployment, and transitions as required.
• Champion professional development and training initiatives to enhance team capabilities.
• Track and analyse key performance metrics for deployed resources and team operations.
• Prepare and present detailed reports to internal stakeholders and clients on resource utilization, project outcomes, and areas for improvement.
• Provide monthly/quarterly reporting (covering both clients and employees) on service metrics, performance, and market trends.

Requirements:

• Bachelor's or Master's degree in IT or a related field, with over 10 years of experience in IT outsourcing and at least 3 years in direct team management.
• Familiarity with ITIL v4 (certification preferred) and PMP certification is highly desirable.
• Strong organizational and leadership abilities, with the capacity to manage diverse teams effectively.
• Proven experience working in a matrix environment and managing partnership relationships.
• Proactive and adaptable, with the ability to maintain a balanced perspective to achieve mutually beneficial solutions.
• A strong customer service orientation, focused on exceeding client expectations.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: (Orchard), requires traveling to site too

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

• Office Manager (Administrative)
• Salary: $5,000 -$6,000
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Our client is a multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Assist in planning and conducting internal audits to assess the effectiveness of risk management, control, and governance processes. Ensure audits are completed on time and within budget.
• Ensure compliance with relevant laws, regulations, and internal policies. Monitor the implementation of corrective actions in response to audit findings.
• Support the identification, assessment, and prioritization of risks within the organization.
• Develop clear and concise audit reports detailing observations, risks, and recommended improvements.

Requirements :

• Diploma in Business Administration or equivalent
• At least 2 years of experience in internal audit, risk management, or compliance.
• Critical thinking and decision-making abilities.
• Strong attention to detail and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills