Job Description

Project Planning and Execution:

• Develop, maintain, and manage comprehensive project plans for ServiceNow implementations or upgrades.
• Oversee project scope, timelines, and budgets, ensuring alignment with business goals.
• Coordinate with cross-functional teams, including developers, administrators, and business analysts.

Stakeholder Management:

• Act as the primary point of contact for all project stakeholders.
• Conduct regular meetings, provide status updates, and manage expectations.
• Ensure stakeholder requirements are documented and prioritized.

Risk Management:

• Identify potential risks and develop mitigation strategies.
• Monitor project progress and address any issues or roadblocks proactively.

Team Leadership:

• Guide and support the project team, ensuring clarity on roles and responsibilities.
• Foster a collaborative environment and promote effective communication.

Quality Assurance:

• Ensure the quality and integrity of deliverables by adhering to best practices and compliance standards.
• Perform regular project audits and implement improvements.

Change Management and Training:

• Manage change requests and ensure proper documentation.
• Facilitate end-user training and support adoption of ServiceNow solutions.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
• 8+ years of project management experience, with a minimum of 5 years managing ServiceNow projects.
• Proven track record of delivering ServiceNow implementations, upgrades, and enhancements
• In-depth knowledge of the ServiceNow platform, including modules like ITSM, ITOM, HRSD, CSM, and/or SecOps.
• Well versed with ServiceNow Implementation Methodology (SIM)
• Proficiency in Agile, Scrum, or other project management methodologies.
• Familiarity with integration techniques and tools used in ServiceNow.
• · Excellent communication and interpersonal skills.
• · Strong problem-solving and decision-making abilities.
• Ability to manage multiple projects simultaneously and work under pressure
• ITIL V4 cetification preferred
• ServiceNow Certified System Administrator (CSA) preferred
• PMP, PRINCE2, or Scrum Master certification preferred

Role Summary

Atomionics is looking for a Regional Business Development Manager to shape and grow our mineral exploration business in the Northern Territory. This role is not just about business development but also about creating lasting relationships, fostering innovation, and making a tangible impact in the critical resource industry. We want someone who is excited about:

1. Independence: You will have the autonomy to make decisions and drive the growth of our subsidiary. Your ideas and strategies will directly influence our success in the region.
2. Entrepreneurial Spirit: This role is perfect for those who thrive in an entrepreneurial environment. You will be handling a variety of tasks, making every day different and exciting.
3. Industry Impact: You will be working in the critical resource industry, a sector that is vital to the global economy. Your work will contribute to advancements in this field.
4. Growth Opportunities: As Atomionics expands, so will your opportunities. This role is a stepping stone to numerous paths within our organization.

The successful candidate will be responsible for a variety of tasks, with a primary focus on business development within the critical resource industry.

Responsibilities

• Identify and prospect potential clients within the industry as well as negotiate deals to drive business growth
• Develop and maintain strong relationships with clients and stakeholders
• Conduct market research to identify new opportunities within the resource industry and stay updated on industry trends
• Apply for relevant government grants to support business operations and expansion
• Organize and plan for surveys for client projects as required
• Handle a variety of tasks and manage any issues that arise, demonstrating flexibility and problem-solving skills
• Collaborate with the Atomionics Singapore team to align business development activities with company goals - share insights and learnings
• Stay updated on professional knowledge and skills, by attending relevant workshops, seminars, and networking events

Requirements

• Extensive experience in the mining industry, with a deep understanding of its unique challenges and opportunities
• 12+ years of experience as a Business Development Manager or in Finance
• Experience in applying for and securing government grants
• Ability to work independently and manage multiple tasks.
• Strong negotiation and relationship-building skills.
• Excellent written and verbal communication skills, with the ability to effectively convey complex information to a variety of audiences.
• Established network within the mining industry would be a plus.
• Qualifications in mining or geology could be advantageous.

About Us

Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of foods, beverages, fine fragrances, home, and personal care products.

For over 35 years, we have been a leading industrial producer of L-Menthol, using our core technology, asymmetric synthesis.
This technology enables us to produce unique, novel, and nature-identical aroma ingredients, and in addition, to manufacture pharmaceutical intermediates, functional materials, and other fine chemicals.

Takasago Group maintains offices, production sites, and R&D centers in twenty-seven countries and regions.

Job Requirements:

• To manage all internal aspects of the projects (coordinate with Perfumers, R&D, Applications Lab, Marketing, CIMR and Sales/Sales Service) and interpret customer’s briefs related to fragrance development in Fine fragrance category.
• Set up action plans for important briefs with clear schedules and execute olfactive strategy to support overall success of the projects assigned.
• Active involvement in guiding/discussing with Perfumers in the creative/modification process, developing a common communication platform with the Perfumers.
• Evaluate and decide on the selection of commercially winning fragrances.
• Maintain regional or global visibility, internally/externally and network with other Creative Centres leveraging on their capabilities, when necessary, to complete project assignments.
• Effective use of the fragrance library for the categories assigned as starting point for most briefs.
• Maintain an active and updated fragrance library – identify gaps and develop fragrances from interesting key product launches for creative interpretations.
• Market/product familiarity – awareness of the needs, trends and consumer preferences in the Asia Pacific region.
• Participate in the interpretation of consumer test results together with CIMR.
• Join the Affiliate Sales Team in customer visits, whenever required.

Job Qualifications:

• Knowledge of Chemistry
• Knowledge of Aroma Chemicals
• Sensory Evaluation Skill Organoleptic skill
• Laboratory procedures and methodology
• Communication and presentation skills
• At least 5 years of fragrance creative experience in Fine Fragrance or Home/Air Care category

For interested candidates, please send in your application @ https://takasago.csod.com/ux/ats/careersite/4/home/requisition/230?c=takasago

• Manage & develop new customers based for service sales in the industrial, Marine & Offshore/Oil Gas market.
• Responsible for maintaining a high standard level of customer services and good customer relation.
• Responsible for maximizing a high level of profit margin and ensure meeting the pre-set sales target.
• To identifying and developing sales & marketing strategies to exhaust opportunities in the local market as well as to exploit overseas markets.
• Make sales presentation and provide technical support to customer
• Gather information on market demand, competition and latest technologies.
• Submission of weekly, monthly and quarterly reports.

Duties & Responsibilities

• Fully responsible for the MRO operations at site (Buying, sourcing, stores and inventory management)
• Achieve agreed KPIs (Safety, compliance, Stores management, sales and business developments)
• Deliver customer’s contractual commitments, including Price and Engineering Benefit Savings, Inventory Reduction, and Logistical Cost Reduction
• Identify, implement, and manage consigned stocks within contractual commitments
• Provide ERIKS and customer’s management teams, with required reports, Key Performance Indicators, and feedback to contribute to the effective planning, budgeting, and performance management, within agreed timeframes
• Utilize established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimized costs within agreed service level commitments
• Responsible for their own, their staff, and visitor’s health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer’s Health and Safety policies and procedures. Managers are responsible for reporting all cases of non-conformance
• Ensure Ethics & compliance with all the company’s applicable management systems policies and procedures
• Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance
• Other assigned tasks and responsibilities

Pre-requisites:

The ideal candidate shall be able to thrive in a very demanding work environment, have a goal-getter mindset, pay attention to details, and ensure to fulfill all agreed KPIs.

In addition, the candidate shall possess the following:

• Possess at least a Degree in Operation, Supply Chain Management or Engineering

(but good relevant job experience will be considered, especially business development skills)

• Managing Team, coordinating with external stakeholders (Suppliers/Vendors/customers)
• Minimum of 5 years of operational experience, especially in warehouse inventory and operations management.
• Experience in business development or management experience will be a plus.
• Knowledge of industrial consumables / MRO market and products and their applications will be an added advantage.
• Proficient user of Windows-based programs.
• Experience in fully integrated systems(ERP) based on sales order processing and stock management systems such as SAP systems.
• Excellent in Communication

IPS is hiring! We are looking for a talented Senior Process Manager - Biopharma to join our industry leading Process Engineering team at our growing office in Singapore.

The Sr. Process Engineer will assist senior staff with designing and implementing manufacturing processes, equipment and plants (from pilot to fully operational) for Biotech and Pharmaceutical Projects. The assignments include specific tasks on project teams and the Process engineer should use their education, creativity and expertise to resolve engineering problems and tasks as assigned.

Job Duties and Responsibilities

• Develop Design and Engineering Deliverables and supporting narratives for Bio-Pharma Process and Clean/Black Utility Systems.
• Develop Design deliverables for Concept, Basic and Detailed Design – URS, PFD/PIDs, Process Calculations, FA/FAC/PSV Sizing, Line List, Equipment List, and Equipment Specifications. Data Sheets, Instrument Data Sheets, Material Requisitions, TQ/TBA, etc.
• Assists with the preparation of engineering studies and schematic design for new systems and analyze operation of existing systems.
• Generates Specifications and Data Sheets for Process/Mechanical equipment and provide input to instrument data sheets as well as supporting narratives.
• Adheres to Process/Mechanical and manufacturing design scopes of work for each project and alerts appropriate staff about changes or requests for additional services.
• Prepare Equipment Requisitions/Packages for bid.
• Carryout techno-Commercial Bid Analysis
• Review vendor submittals and documents
• Sees that satisfactory relationships are maintained with clients, consultants and other vested interests.
• Provides site support on projects designed or constructed by IPS.

Qualifications & Requirements:

• Minimum of 15 years of process engineering/design experience, preferably in the Pharmaceutical, Biotech or Bio-Pharma industry.
• Should be independently able to develop Design deliverables for Concept, Basic and Detailed Design – URS, PFD/PIDs, Process Calculations, FA/FAC/PSV Sizing, Line List, Equipment List, and Equipment Specifications. Data Sheets, Instrument Data Sheets, Material Requisitions, TQ/TBA, etc.
• Bachelor’s Degree in Chemical Engineering.
• Proven experience generating PFDs, P&IDs, process equipment and instrument data sheets as well as supporting narratives.
• General knowledge of system design and applicable codes in process engineering.
• Has a demonstrated strong time management skills and the ability to manage projects, problem solve and communicate effectively with co-workers.
• Pharmaceutical, Biotech or Nutraceutical industry experience is strongly preferred.
• AutoCAD experience.

Company Overview:

About Us

IPS-Integrated Project Services is a global leader in developing innovative and cost effective solutions for the engineering, construction, commissioning and qualification of complex pharmaceutical and biotech research and manufacturing facilities. With technical expertise spanning R&D to pilot-scale to large-scale production, our team specializes in the technology, trends and regulatory environment to successfully deliver capital projects and improve operations. For over twenty years, we have applied unique LEAN methodologies throughout the project life cycle, continually finding ways to do things better and more efficiently, delivering higher quality and controlling costs. Headquartered in Blue Bell, PA, IPS is a multi-national company with over 900 professionals worldwide and offices in California, Indiana, Kansas, Massachusetts, New Jersey, North Carolina, Pennsylvania, Brazil, Canada, China, Singapore, Switzerland, UK and four locations in India. Visit our website at www.ipsdb.com.

Specialties

Architectural Design, Engineering, Construction, Commissioning, Qualification, LEAN Project Delivery, Strategic Master Planning, Energy Conservation Management, Project Controls, Program/Project Management, Operations/Logistics Strategy and Planning, EPCMV and Staffing Services.

IPS is an equal opportunity, affirmative action employer of protected veterans (M/F/D/V).

Attention Search Firms / Third Party Recruiters: IPS is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities with IPS. Regardless of past practice, all resumes submitted by search firms to any employee at IPS via-email, the Internet or directly to hiring managers at IPS in any form without a valid written search agreement in place for a specific position will be deemed the sole property of IPS, and no fee will be paid in the event a candidate is hired by IPS as a result of the referral or through other means.

Job Summary:The HR Executive is responsible for overseeing all aspects of human resources practices and processes. This role involves managing activities such as job design, recruitment, employee relations, performance management, training & development, and talent management.

Key Responsibilities:

1. Recruitment and Onboarding: Develop and implement recruitment strategies to attract qualified candidates.
   Conduct interviews, selection processes, and coordinate hiring efforts.
   Manage the onboarding process for new employees, ensuring a smooth integration into the company.
   
2. Employee Relations: Act as a point of contact for employee concerns, providing guidance and support.
   Promote a positive and inclusive workplace culture.
   Address and resolve employee issues and conflicts promptly.
   
3. Performance Management: Oversee performance appraisal processes, ensuring they are fair and consistent.
   Provide support and guidance to managers on performance improvement plans.
   Develop and implement performance management systems.
   
4. Training and Development: Identify training needs and create or coordinate training programs.
   Support career development and succession planning efforts.
   Monitor and evaluate the effectiveness of training programs.
   
5. Compensation and Benefits:Manage compensation and benefits programs, ensuring competitiveness and compliance.
   Conduct salary surveys and job evaluations to determine appropriate pay scales.
   Oversee the administration of employee benefits programs.
   
6. Compliance and Policy Development:Ensure compliance with labor laws and regulations.
   Develop, implement, and maintain HR policies and procedures.
   Conduct regular audits of HR practices and records.
   
7. HR Strategy and Planning:Contribute to the development and implementation of HR strategies aligned with business objectives.
   Analyze HR metrics and provide insights to support decision-making.
   Manage HR projects and initiatives as needed.
   

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field required. Master’s degree or HR certification (e.g., SHRM-CP, PHR) preferred.
• Experience: Proven experience as an HR Executive, HR Manager, or other HR position.
• Skills:Strong knowledge of HR practices and principles.
  Excellent communication and interpersonal skills.
  Ability to handle confidential information with integrity.
  Proficiency in HRIS and MS Office applications.
  Strong problem-solving and decision-making skills.
  

Competencies:

• Leadership and team management skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong organizational and time management skills.
• Strategic thinking and planning abilities.
• High level of attention to detail.

Project Manager will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.

2. Good communication skills with Ship Owners and Superintends.

3. Good time Management and work Independently.

4. To perform any other duties & Responsibilities assigned by superiors from time to time.

5. Ability to demonstrate and implement cost -saving measures.

6. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

Responsibilities:

• Responsible for sales and aftermarket service dept operations
• Overseeing departments HOD under GM
• Lead HOD to set up and roll up budgetary target, KGI, KPI and reporting/ monitoring
• Regular operational reporting to GM, weekly, monthly and 6 month budget rolling
• Managing and monitoring operational budget, performance, HRM, expenses.
• Ensuring compliance, laws & regulations and health & safety of staff
• Resolving issues occures on dept under GM
• Driving operational innovation ( System upgrading, DX tools )

Requirements:

• Possess a degree with at least 3 years of relevant experience in the relevant industry

Key Responsibilities:

1. Plan the Project:Define project goals, scope, and timeline.
   Create a project plan and schedule.
   
2. Lead the Team:Manage and guide the project team.
   Assign tasks and ensure everyone is on track.
   
3. Manage Resources:Ensure the right resources (people, equipment, etc.) are available.
   Track and allocate resources efficiently.
   
4. Control the Budget:Develop and manage the project budget.
   Track expenses and stay within financial limits.
   
5. Identify and Manage Risks:Spot potential problems early.
   Develop solutions to avoid or minimize risks.
   
6. Track Progress:Monitor the project to ensure it stays on schedule.
   Use reports and updates to keep everyone informed.
   
7. Ensure Quality:Make sure deliverables meet quality standards.
   Conduct reviews and check for issues.
   
8. Communicate with Stakeholders:Keep stakeholders updated on project progress.
   Address concerns and make sure everyone is aligned.
   
9. Solve Problems:Address and resolve issues that arise during the project.
   Adjust plans as needed to keep things moving forward.
   
10. Close the Project:Ensure all deliverables are completed and meet expectations.
    Review the project and gather feedback for improvements.
11. Costing Management: Oversee daily business operation and costing estimation and update to the Management.
12. Project Monitoring: Estimate Manhour colculations and costing preparations for Projects.
    

Skills and Qualifications:

• Leadership: Ability to lead, motivate, and manage a diverse team of professionals.
• Time Management: Strong ability to plan and execute projects within set timelines.
• Problem-Solving: Proficient in identifying issues and finding effective solutions to keep the project on track.
• Communication: Excellent verbal and written communication skills for interacting with stakeholders at all levels.
• Organization: Ability to manage multiple tasks, timelines, and team members effectively.
• Risk Management: Ability to anticipate, identify, and mitigate potential risks to the project's success.
• Negotiation: Skill in negotiating with clients, vendors, and team members.
• Financial Acumen: Knowledge of budgeting, financial tracking, and cost management.
• Project Management Tools: Proficiency in project management software (e.g., Microsoft Project, Jira, Trello, Asana) and general office software.

Create policies or procedures for logistics activities.
2) Plan or implement material flow management systems to meet production requirements.
3) Train delivery personnel in roles or responsibilities regarding logistics strategies.

4) Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
5) Implement specific customer requirements, such as internal reporting or customized transportation metrics.
6) Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

7) Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
8) Negotiate transportation rates or services.
9) Design models for use in evaluating logistics programs or services.

10) Supervise the work of logistics specialists, planners, or schedulers.
11) Prepare or file certification applications.
12) Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
13) Recommend purchase of new or improved technology, such as automated systems.
14) Develop risk management programs to ensure continuity of supply in emergency scenarios.
15) Plan or implement improvements to internal or external logistics systems or processes.
16) Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
17) Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
18 Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
19) Conduct or review audits for logistics activities, such as storage, distribution, or transportation.

Project Manager will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.

2. Good communication skills with Ship Owners and Superintends.

3. Good time Management and work Independently.

4. To perform any other duties & Responsibilities assigned by superiors from time to time.

5. Ability to demonstrate and implement cost -saving measures.

6. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

Key Responsibilities:

1. Office Management: Oversee daily office operations, ensuring a smooth workflow.
2. Team Supervision: Manage and lead administrative staff, providing guidance and support.
3. Budgeting & Finance: Oversee the office budget, track expenses, and handle cost management.
4. Document Management: Ensure efficient filing systems, both physical and digital, and manage company records.
5. Communication Coordination: Manage internal and external communications, such as emails, meetings, and correspondences.
6. Scheduling & Calendar Management: Organize and coordinate meetings, appointments, and events for executives or departments.
7. Policy Implementation: Enforce organizational policies and procedures.
8. Inventory Management: Track office supplies, order replacements, and maintain inventory.
9. Vendor Management: Coordinate with external vendors and suppliers for services and office supplies.
10. HR Support: Assist with HR-related duties, such as employee onboarding, maintaining attendance records, and organizing training.
11. Costing Management: Oversee daily business operation and costing estimation and update to the Management.
12. Project Monitoring: Estimate Manhour colculations and costing preparations for Projects.

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Why Patients Need You

At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

What You Will Achieve

Your organizational skills will help us integrate our continuous improvement programs across the organization, both vertically and horizontally. Thanks to your knowledge and skills, it will be ensured that the improvement programs yield results, and strengthen the overall business strategies. You will establish and maintain performance metrics to measure program success and put in place process excellence support for program governance and project reviews. You will work as a coach and a facilitator for improvement projects as well as maintain performance metrics to measure program success.

As a Senior Manager, you will support the program by taking care of project communications, trainings, certifications and rewards. Your advanced knowledge of the principles and concepts in the discipline and comprehensive knowledge of other disciplines will enable you to lead complex projects across the division. Your ability to develop and manage plans will facilitate in achieving objectives, interpreting internal and external business challenges and recommending best practices for improvements. While managing complex project environments, you will be able to anticipate and troubleshoot roadblocks and influence teams to achieve targets for the division.

It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Develop ideas and lead projects across the subdivision.
• Develop and manage plans to achieve objectives.
• Support the identification and installation of metrics to evaluate effectiveness of process improvements.
• Lead internal and external work efforts as necessary to advance Pfizer strategies and drive industry alignment.

Qualifications

Must-Have

• Bachelor's Degree
• 15+ years of experience
• Strong experience in global/multi-national pharmaceutical environment, including direct experience either in Labeling, Regulatory Submissions, or Regulatory Affairs role
• Extensive business experience at required level to enable thorough understanding of the responsibilities associated with strategic pursuit and tactical application of evolving business processes
• Experience in coaching, developing and influencing people at various levels of the organization
• Excellent knowledge of tools used to design processes and process flows, etc.
• Strong consultation, project management and relationship building skills and a proven track record of leading diverse cross-functional teams
• Excellent communication skills, both written and verbal

Nice-to-Have

• Master's degree
• Demonstrated consulting experience, preferably by an HR consulting firm
• Capability in Lean tools and/or desire to grow Lean capabilities to further drive continuous improvement

A. Main Responsibilities

The duties & responsibilities are mainly classified into the below categories: -

1.Administrative works

· Project Cost Estimation.

· Responsible for Attaining Final Account and Collections.

· Track and Control Cost against Project Budget to Avoid Cost Overruns.

· Procurement and goods received on site

2.Site Management for overall

· Schedule Planning.

· Mobilization of Works & Equipments.

· Co-ordination and Oversees all Works.

· Control and Co-ordinate Subcontractors.

· Control work site discipline, workflow and documents control

· Enforce the Company’s Quality System.

· Site Progress Monitoring.

· Liaison with Client’s Representative, authorities and Consultants.

· Assist Quantity Surveyor in Measuring Works Done.

· Managing Manpower, Materials, equipment and machinery.

· Review and submit report and make sure proper documentation

3.Ensuring Quality, Green and Environmental, Safety and Health practices are carried out at all times.

4.Prepare the presentation slide for tender interview and technical support on tender

5.Other ad-hoc duties assigned from time to time.

Eg:steel structure engineering work

• Supports and challenges the top management of Asian markets through the strategic planning and reviewing process
• Supports on the planning and execution of strategic projects
• Supports on Food services distribution (FSD) related M&A projects with providing expert knowledge to a commercial assessment of the underlying target company and an indication on the synergy potential (e.g., purchasing, assortment, logistics and customers).
• Supports the integration of acquired Food services distribution companies into parent company along functional interfaces and supports the realization of synergies based on the value creation plan
• Delivers a monitoring of the general business performance, a tracking of the Strategy Plans and seeks for optimization levers for Asian markets
• Supports in the financial steering of the Asian markets
• Designs a comprehensive operational KPI benchmarking across all Asian markets to enable a sound business steering
• Supports on the knowledge and best practice sharing within the FSD portfolio but also with HQ's FSD businesses
• Establishes and manages interfaces between Asian markets to HQ Corporate Functions and to other FSD companies
• Prepares and accompanies the top management of Asian markets for Investment Committee meetings.
• Makes sure that all HQ standards and guidelines are met within Asian markets to ensure compliance accuracy

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Leads and partners with cross-functional teams to develop short-term (typically less than two years) business plans and supporting data-driven models. Prepares comprehensive implementation tactics, including execution plans, resource allocation plans, follow-up guidelines, assessment, and process accountabilities. Ensures that business activities are aligned with stated plans among different stakeholders. Sets business metrics, evaluates actual performance, and makes recommendations to business leaders on performance target achievement. Develops data-driven analyses to optimize resources and ensure that business plans can be translated into financial value.

Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities:

• Develops recommendation from complex data and business analyses and formulates them into business plans.
• Drives the construction of highly innovative statistical and financial models to analyze new aspects of business performance.
• Establishes the metrics required to measure business performance, and recommends the go-forward strategy to address performance gaps.
• Leads highly complex, time- sensitive market research projects and identifies compelling trends and opportunities for business leaders.
• Staffs and manages cross- functional teams across the entire span of business planning activities.
• Drives all aspects of priority projects and makes final team decisions.
• Develop business plans and proactively identify new opportunities as partners with client business leaders.
• Develops and drives comprehensive business plan recommendations, based on analysis, emerging trends, and experience.
• Identifies or develops cutting- edge analytical tools, models, and methods for making key business decisions.
• Counsels' business leaders, recommends approaches for executing high-level strategies and develops creative solutions

Education and Experience Required:

Typically, 10+ years total experience in strategy, planning, operations, finance, or related functional area. Advanced university degree required (e.g., MBA) or demonstrable equivalent experience.

Knowledge and Skills:

• Extensive knowledge of research methodology for the most challenging business issues.
• Excellent analytical thinking, technical analysis, and data manipulation skills.
• Ability to leverage new analytical techniques to develop creative approaches and insights.
• Extensive knowledge of how to analyze business problems using Excel, Access, statistical analysis, and financial modeling.
• Superior business acumen and technical knowledge within area of responsibility.
• Excellent verbal and written communication skills, including negotiation and influence skills.
• Excellent project management skills, including leading large, cross-functional initiatives that impact the organization.
• Strong relationship management skills, including partnering and consulting.
• Strong leadership skills, including team-building, conflict resolution, and management.
• Ability to lead multiple, large, time sensitive projects or work streams.
• Ability to identify emerging trends from market and industry data, and make clear and compelling business planning recommendations.

We are seeking a motivated and detail-oriented Finance and HR Assistant Manager to play a key role in managing financial planning, reporting, HR operations, and administrative support across the organization. This is an exciting opportunity for a dynamic individual to contribute to the growth of our company while gaining valuable experience in both finance and human resources.

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database