Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

Additional job description

The Revenue to Cash Operations team manages Google's Revenue-to-Cash processes globally across all product areas, including Ads, Digital Goods, Cloud, and Hardware. We ensure Google’s revenues are transformed to cash in an efficient, controlled and compliant manner. Our team powers Google's ambitious growth agenda by creating innovative ways to manage our complex set of billing and payment transactions, making processes more efficient and scalable, minimizing operational risk, integrating Google acquisitions and new products, connecting with new payment and invoicing partners and so much more.

Qualifications

Job responsibilities

• Design the strategy for your area in line with the team's overall direction.
• Analyze complex datasets to understand ways to improve processes.
• Provide performance reporting and analysis to executive management and risk identification and mitigation.
• Collaborate with the Revenue to Cash Operations, Cash, and AR Management organization to ensure a high standard of execution for operational activities. This includes service level agreements, adherence to documented processes and quality of results.
• Articulate data and system requirements to supporting teams, this includes capacity planning and the appropriate allocation of resources.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• 7 years of experience in financial analysis, budgeting, operations, consulting, program management, process design, process improvement, or business process re-engineering
• 3 years of experience in data and analytics
• Experience using SQL or other scripting languages

Preferred qualifications

• MBA or Master's degree
• Experience in Order to Cash operations (Credit, Collections, Cash Operations)
• Experience with SAP
• Experience working in a cross-functional, fast-paced environment leading complex operational initiatives to successful outcomes
• Motivated, strong sense of end-to-end ownership, and a collaborative mindset

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Global Centre for Asian Women’s Health (GloW) aims to build a global research platform for transdisciplinary endeavours to address major health concerns over a woman's lifespan and across generations. Through its main hub in Singapore, the Centre will engage in multi-disciplinary research to promote women’s health, including a series of diet and lifestyle intervention studies.

Purpose of the role

The project coordinator/manager will play a key role in dietary intervention studies by actively managing and coordinating diet and lifestyle intervention studies in GloW. Responsibilities include development, implementation and monitoring of meal plans, educating participants as needed, collecting dietary data, and performing administrative duties to ensure the studies’ success and compliance. The staff will work closely with Principal Investigators of intervention studies, collaborate closely with the research team, food service team, and other relevant stakeholders, as well as undertake other ad-hoc responsibilities assigned by the Centre’s Director as needed.

Main Duties and Responsibilities

The staff will hold a few key responsibilities, including

(1) Intervention study coordinator:

• Recruit and interview study participants for the intervention study
• Implement methods for collecting dietary data, including detailed food intake records and compliance monitoring.
• Conduct regular assessments to evaluate participants' nutritional status and document any deviations from prescribed diets.

(2) Nutritional Intervention study monitoring:

• Monitor food/nutrient composition for meals developed for intervention study
• Collaborate with the research team to integrate nutritional components into the study design and ensure alignment with research objectives.
• Liaise and coordinate with the Food Service team, providing diet requirements, and assisting in menu and recipe development and analysis as required

Main Duties and Responsibilities

(3) Participant Education and Counseling:

• Provide individualized nutrition education to study participants
• Communicate complex nutritional information and address participants’ questions and concerns about their prescribed meal plans.
• Foster participant compliance by offering ongoing support and guidance, emphasizing the importance of dietary adherence to the research trial.

(4) Administration and Leadership:

• Provide administrative leadership for the trial, ensuring compliance with regulatory, ethics and governance requirements
• Maintain accurate records related to trial administration, participant interactions, and regulatory documentation

(5) Others:

• Any other ad-hoc duties as allocated by the Centre Director

Qualifications

1. Possess a Master's degree (in Nutrition, Dietetics, Food Science & Technology or relevant areas)
2. Strong interpersonal and communication skills
3. Excellent organizational and time-management skills
4. Sound understanding of the research environment
5. Adherence to high standards of professional integrity and ethics
6. Be a Registered Dietitian at Singapore Nutrition & Dietetics Association (SNDA) or other well-recognized Dietitians Association -preferable
7. Preferably with at least 6 years of relevant working experience with the application of nutrition or dietetics background

Qualifications

1. Familiarity with local and global cuisines
2. Independence and adaptability in a fast-paced work environment, adept at working under tight deadlines
3. Commitment to the ongoing development of a positive organizational culture
4. Willingness to continuously learn and stay updated on skills and evidence-based medical and nutrition information
5. Proficient in Microsoft applications (e.g. Excel, Outlook, Word, Powerpoint), online meeting tools
6. Familiar with nutrient databases

Application

Remuneration will be commensurate with the candidate’s qualifications and experience.

Excellent leave and medical benefits by the National University of Singapore.

First round of application review will start on November 20th , 2024. Position will be closed on December 24th, 2024. Only shortlisted candidates will be notified.

Applicants should email 1) a curriculum vitae; and 2) name and contact information of three references.

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management for approximately 25 to 30 team members which includes:

o defining roles and responsibilities

o conducting performance reviews, development discussions and target settings

o participating in salary planning

o promoting professional growth through timely performance feedback, coaching, and counselling

• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working

• Work towards continuous process improvements and overall process compliance

• Support cost reduction efforts, and identify cost take out

• Organize reporting and controlling

• Define strategy and operational objectives for the team, clear team goals and KPIs

• Ensure the transfer of knowledge within the team

• Ensure the highest level of quality and response time for part deliveries

• Oversee day-to-day teams' operation and performance

• Create a healthy and motivating work environment

• Cooperate with relevant internal and external stakeholders.

• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin

• Working Capital

• Response Times

• Customer satisfaction

• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams

• Great interpersonal and communication skills (across cultures and functions)

• Ability to create and maintain a healthy and motivating work environment

• Critical thinking and problem-solving skills

• Quick decision-making skills

• Sense of ownership and pride in your performance and its impact on the company’s success

• Team player

• Good time-management skills

• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization

• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment

• have knowledge of the NACOS Core product portfolio

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an IT Service Manager to grow our business.

Responsibilities

• Managing the system monitoring tool to proactively identify and prevent the system issues and trigger the incident management with different team.
• Overseeing day-to-day defect management for critical incidents, providing regular updates, and ensuring timely resolutions.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinated approval for maintenance work and notification.
• Align with Outsourcing Management Framework and Implement the outsourcing practices for IT outsourcing.
• Manage the IT Outsourcing Risks of a group of service providers engaged to ensure the outsourcing risk exposure over the key processes are within Risk Policy.
• Conduct site visits to assess the compliance to established processes of outsourced services/activities.
• Assess and mitigate outsourcing risk to an acceptable level and recommend follow-up action or facilitate risk acceptance.
• Conduct validation to ensure issues/risks noted during site visits are rectified or mitigated adequately & timely.
• Collaborate with the relevant stakeholders (Group Risk/Compliance/Legal/Audit/Ops Risk/Subject Matter Experts) to address Outsourcing Risk-related matters.
• Conduct risk-related briefings and/or training to service providers, where appropriate.
• Perform peer review(s) on site visit documentation to ensure quality assurance.
• Establish the process to proactively monitor the service quality.
• Support operational and process improvement initiatives on service providers.

Requirements

• Bachelor’s degree in accountancy, Business or Banking and Finance will be preferred.
• 3+ years of experience in IT Operations and/or IT Outsourcing Governance in the above functions.
• Experience in conducting outsourcing due-diligence and risk assessment for public cloud service providers.
• Familiar with Outsourcing guideline issued by MAS and ABS.
• Good interpersonal and communication skills.
• Possess good control mindset and able to understand a broad range of operational issues.
• Self-starter and ability to multi-task.
• Strong planning, organizational and analytical skills.
• Attention to details and good analytical skills.
• Ability to work independently, with strong planning and organization skills.
• A team player with the ability to drive and complete initiatives independently.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Description

As a Cross-border eCommerce Senior Manager at P&G, you will be one of our key drivers behind our continued growth and success! With our commitment to innovation, it's you who will develop go-to-market commercial plans for SK-II, a prestige skincare brand with focus on the cross-border eCommerce channel.

Your team

You will report to the Market Strategy Director of Global Travel Retail, based in Singapore. As part of a winning team of both business leaders and experts in SK-II, you will work closely with multi-functional & diverse team of experts across the globe!

Responsibilities

You will have end-to-end ownership of SK-II Global Travel Retail’s cross-border eCommerce channel, from developing winning commercial plans to selling in the plans to the Customer.

• Define Key Business Drivers for the cross-border eCommerce channel, specific to Prestige skincare
• Design winning commercial plans to deliver against channel revenue targets, with buy-in from internal stakeholders for necessary investments
• Lead sell in of plans to the Customer, ensuring execution excellence at every Customer and Consumer touchpoint
• Define pricing and promotion strategy for Global Travel Retail business, in line with your channel key business drivers. Track promotion efficiency, ROI/cost-event analysis to ensure the best outcome for our in-market investments.
• Act in compliance with internal stewardship policies on compliant spending to ensure the best use of budgets and no control outages.

Qualifications - External

• Minimum 2 years of China eCommerce experience (e.g. DouYin, T-Mall Global) as the role requires local consumer understanding to develop brand equity and marketing strategies for China market. Specific Cross-border eCommerce experience would be an advantage.
• Expertise of operations at 1) Joint Business Planning (JBP) meetings with key customers and 2) Commercial planning and processes.
• Knowledge in Beauty/Skincare/Prestige brands.
• Understanding of Travel Retail channel would be an advantage.
• High proficiency in business Mandarin as the role requires local consumer understanding to develop brand equity and marketing strategies for China market.
• Proven ability to communicate, present and influence credibly and optimally to external and internal stakeholders.
• Flexibility in travel – 20-30% (8-12 times a year including Customer Meetings, Internal meetings, etc.)

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

What you will do

• CPU Testing Binning Strategy & Realization
• Production volume ramp-up support which includes fast-turn-around test program delivery/optimization and cost reduction through yield optimization and test time reduction
• Cross collaboration with Design/DFT/DV/TE team to enable efficient test-case simulation and (mini)ATE bring-up

What you will bring

• Bachelor/Masters Degree in Electrical/Computer Engineering
• Min 7 years of CPU related Chip Mass Production Experience is a MUST.
• Software+Hardware Testing PCB built
• Familiarity with CPU Testing (ARM/MIPS/SNPS etc)
• Cross-site working experience is a MUST.
• Experience with Foundry, Post-Silicon, FPGA, DVT, SLT debug is a PLUS.
• Smart-Phone Adv. ASIC consumer product HW design experience is a PLUS.

Location: One North, Singapore

About the company

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions)

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.Experience as Ex-Radio Officers, are added advantages.Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions).

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.
• Experience as Ex-Radio Officers, are added advantages.
• Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Job Description:

• To manage Logistic Sales and Business Development in Air, Ocean, Local Transportation and Warehousing
• To deliver presentations towards customers in South East Asia and Australia, and initiate regular business trips for such sales activities
• Promote existing customers’ retention, cross selling and upselling
• To Build and lead a strong Business Development team, achieve both short-term/ long-term target (monthly/semi-annual revenue & profit performance review)
• To Establish national supply chain strategy, to ensure that Team grow quickly to become an absolute top tier logistics company in South East Asia and Australia
• To Lead a team of int’l freight/express sales and Cooperate with procurement experts, drive the team to perform and deliver results
• To closely monitor trends on rates of Air & Ocean freight and work with procurement experts to secure competitive price and stable space
• To Achieve sales target, present the performance in reports and internal regular meetings (weekly/monthly/semi-annually)
• To manage/monitor sound Business Opportunity (Inventory) level of all Sales Team in South East Asia and Australia
• To set up Go-To-Market strategy by region and make sure the sales activities go in line with the strategy

EDUCATION:

• Bachelor’s degree above
• Major in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• English Advance Level, other language skill is a plus

QUALIFICATION:

• 15 years+ experience in logistics
• 5years+ experience in New Business Development/Sales experience
• Leading/Directing/Managing experience in a Global forwarding company
• Experienced in large-scale, long-term contracts and global accounts
• Experienced in logistics IT system (FIS/WMS/TMS)
• Previous job promotion experience

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

What you'll do

• Collaborate with the founders & business stakeholders to translate business goals into product strategy, defining value propositions, product assumptions, and hypotheses
• Own and prioritise the roadmap for a core product vertical, balancing inputs from stakeholders, customers, market research, and industry insights
• Appraise new product ideas and strategise appropriate go-to-market plans
• Lead the ideation, technical development and launch of innovative digital solutions
• Define and communicate product requirements and specifications by thinking creatively and holistically about how to solve problems
• Work collaboratively with Engineering, Design, Data to deliver high-quality functional solutions
• Work with marketing and other commercial stakeholders on go-to-market launch plans
• Mentor and coach junior product managers, fostering growth and development within the team

Who we're looking for

• At least 6 years of experience in product management role or similar position, preferably in Software/ SaaS/ eCommerce companies, with demonstrable success in launching new products/ features with clear impact
• Bachelor’s degree in computer science, software engineering, information technology, business, finance, economics or related fields
• You like to work in an environment that is obsessed with the "why"
• Strong passion for creating exceptional product experiences and solving complex merchant challenges
• Have an exceptional product and business judgement, and a high level of product management competencies
• Excellent communication skills, both written and verbally, with structure and clarity
• Excellent project management & cross-function collaboration skills
• Strong people skills, experience in working with and able to influence multiple internal and external stakeholders
• Critical thinker with strong problem-solving and coordination skills
• Knowledge of project management & documentation tools such as Jira & Notion
• Knowledge of wireframing & design tools, such as Balsamiq, Miro, Figma, etc
• Passion for building delightful product experiences and genuine excitement for solving merchant problems
• An entrepreneurial spirit who is self-driven, can thrive in ambiguity, create their own structure and get things done

Nice to have

• Experience with SQL or a willingness/aptitude to learn
• Keen sense of aesthetics / belief that software should be both beautiful and functional, with a low floor, high ceiling approach—simple enough for new users, but powerful enough for experts
• Experience in a startup or strategy consulting

If you are driven and want to make an impact, we want to speak to you. Drop us your resume and portfolio now and we’ll get back to you soon.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will act as one of the faculty liaisons at Science Dean’s Office for the Master’s programmes at the NUS Faculty of Science in response to the suite of Programmes’ rapid expansion. The dedicated person will help to ensure the smooth delivery of the sought-after self-financing programmes and ensure their service standard. By working with the Programme Managers, Programme Directors and the Deanery members at the Faculty of Science, he/she will manage the Programmes’ end-to-end administration including admission, programme management, alumni relations, and other related portfolios. Duties and responsibilities include, but are not limited to the following -

• Work closely with both internal and external stakeholders for the overall administration of the Master’s programmes throughout the student lifecycle.
• Support the MSc programme operations lead to work with departments on various administrative responsibilities, including managing applications, enrolment processes, and maintaining student records.
• Facilitate the coordination and development of programmes, prepare regular faculty-level circulars and act as the secretariat for faculty-level postgraduate executive committee.
• Gather necessary teaching feedback information and perform data analysis for the Faculty to gain insights into the programme quality.
• Help coordinate events and foster a sense of community within the faculty.
• Other ad-hoc admin duties when necessary.

Qualifications/Requirements/Other Info

• Degree from a recognized university, postgraduate degree preferred
• Programme management experience, preferably 4+ years of experience as programme coordinator and partnership development in the higher education sector
• Organizational skills
• Strong oral and written communication skills
• Networking and event management skills
• Motivated, self-starter with ability to contribute to strategic planning, and perform duties independently.

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Your Role

We are seeking a highly motivated and experienced Shop Operation Manager.

To oversee daily operation of the family KTV , ensuring efficiency and profitability. Maintain high store standards and conditions and foster a positive environment.

Job Responsibilities

Operation Management:

• Supervise the daily operation of family KTV and ensure the smooth operation of various departments.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Manage and optimize supply chain and inventory to ensure sufficient equipment and materials.

Customer Service:

• Ensure customer satisfaction and handle customer complaints and suggestions.
• Develop customer service standards and train employees to ensure high-quality service.

Employee Management:

• Recruit, train and manage employees, motivate employees to improve work efficiency and service quality.
• Develop employee assessment and reward system to maintain team morale

Financial Management:

• Responsible for formulating and managing budgets, controlling costs and improving profitability.
• Review financial statements, monitor financial performance and ensure financial health.

Marketing:

• Analyze market trends and competitors and adjust business strategies

Business Development:

• Explore new business opportunities and develop new service items or products.
• Establish and maintain good relationships with suppliers, partners and other stakeholders.

Job requirements:

• Excellent leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Financial management and budget control skills.
• Marketing and customer service experience.
• Flexible working hours, able to adapt to night shifts and weekend work.
• High sense of responsibility and professionalism

POSITION SUMMARY

Reporting to the Deputy Director, Talent Management & Capability Development, the hire will be one of the team leads within Synapxe Academy, supervising a total of 3 assistant managers and/or executives in managing the learning operations, digitalization and productivity efforts as well as delivery experience. He/ she is required to work with the rest of the Academy team to drive, support and facilitate transformative learning initiatives, with the view to build a high performing, agile and future-ready health tech workforce in Synapxe.

RESPONSIBILITIES:

• Streamline and set up a strong learning delivery structure for the Academy operations which will enable a good employee experience and is productive.
• Review the Learning and Development Policy to ensure that the policy is updated in line with the learning philosophies and operating model.
• Establish a set of standard operating procedures that will serve as knowledge management and guide for all key learning operations.
• Monitor and track learning budget utilisation, timely completion of mandatory programmes by staff as well as report learning metrics to the various business units and at the organisational level
• Spearhead our learning digitalisation efforts, including procurement of advanced e-learning tools (e.g. virtual reality training), in-house creation of e-learning programmes using the tools and design a structure which will enable the wider organisation to tap on the tools for their learning needs.
• Manage the SuccessFactors Learning Management System, specifically in ensuring seamless setting up of programmes/curriculum, updating of learning roadmaps, rolling out of mandatory programmes, integration with other e-learning platforms such as Udemy as well as accurate recording of learning history.
• Review and establish a common set of contractual terms with external learning vendors and contracting process, which will guide the procurement of learning support and vendor management across the entire Academy team.
• Manage and review enterprise-level learning subscriptions, such as Udemy, Gartner, Singapore Computer Society, to ensure good return-of-investment and cost effectiveness.
• Manage the learning facilities within Synapxe and ensure that they are set up properly to support the delivery of learning programmes.
• Drive all learning marketing and communication efforts; and ensure that all learning touchpoints such as the Intranet and mailbox, are updated and maintained.
• Work very closely with the Competency Development and Governance team to support the learning needs of the organisation. This includes collaborating very closely with them to plan and organise the developmental interventions to support business needs, to ensure that the Synapxe workforce has the right capabilities to support the business.
• As a learning partner to the selected Business Units (BUs), work with BUs to (1) carry out learning needs analysis to identify training needs, (2) identify suitable vendors for training, and (3) support in programme implementation. Be the first port of call when BUs have training-related queries.
• Collaborate with BUs to develop learning roadmaps based on competency frameworks to ensure that the learning needs for employees are clearly reflected for different job grades.
• Facilitate and oversee in-house training programmes for staff such as Group Orientation in an engaging and professional manner.
• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant.

REQUIREMENTS:

• Degree with more than 15 years of working experience and prior experience in Learning and Development domain.
• Has at least 5 years of supervisory experience managing a small team of at least 3 staff independently.
• Proven track record in managing learning operations and systems, facilitation, programme development, and learning solutions deployment.
• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications would be an advantage.
• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once.
• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage.
• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through.

Shaft Line Solutions (SLS) are looking for an experienced leader to develop the East Asia & Australasia region of our transactional Field Service (FS) business. SLS FS is a global team of service professionals with harmonised ways of working and the tools, processes and systems required to deliver the highest quality of services for our customers. In our team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, we never compromise them.

We are now looking for a Field Service Manager, East Asia & Australasia who can inspire and develop a continuous improvement mindset in a multiple country team. A leader who is both safety-focused and passionate about delivering the highest quality of services to our customers. The position is a permanent opportunity. The location for the position is at Pandan Crescent, Singapore.

Your main responsibilities:

• Lead and manage the operations of the transactional field service business for SLS.

• Ensure efficient operations and implement strategic action plans to meet strategic priorities.

• Ensure the end-to-end SLS field service process is followed in Team 4

• Ensure a high level of customer satisfaction.

• Lead and develop high performing teams while coaching, developing, and supporting talent.

• Foster and develop a generative safety culture within the organisation.

• Drive skill development, capacity planning and utilisation rates of service engineers

• Implement, maintain, and develop processes according to strategy and QHSE guidelines.

• Monitor and report on operational performance in relation to QEHS, Financial, Resourcing, Planning, Administration, Skills & Training, Tools & Investments.

Main requirements in this role:

• BSC in Marine Engineering

• Field Service Engineer background is desirable

• Solid experiences in leading Multi-cultural Field Service Team

• Safety-first mind-set with the ability to inspire others to climb the safety culture ladder.

• Commitment to delivering excellent customer service and a passion for continuous improvement.

• 5 years or more experience working within a Service Delivery function within the Marine Industry.

• Knowledge and understanding of SLS products and services is a must

• Good communication and team building skills.

• Marine engineering background is beneficial.

• Well-developed cultural awareness and situational sensitivity.

• Willing and able to travel.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

The Asset Management team is responsible for BW Group vessels management activities such as investment/divestment of vessels, identify business opportunities, generate returns through asset play, long term projects and/or forward paper markets as well as supporting other business units in their sales and purchase activities.

A successful candidate would ideally be able to work under time pressure, attention to detail for reviewing and negotiating contracts and good business acumen.

Responsibilities:

• Monitor and analyse market trends to identify investment / divestment opportunities
• Support the evaluation of investment/divestment decisions through quantitative and qualitative analysis as part of the proposal process
• In collaboration with the Strategy & Corporate Development, support the analysis and identification of new opportunities within the shipping sector
• Support the compilation of Board papers and/or proposals for Board recommendations
• Participate in the negotiations for ship Sale & Purchase and Newbuilding contracts
• Liaise, network and build relationships with business counterparties, charterers and shipbrokers to gather relevant market intelligence and generate deal flow
• Administration of existing contracts/agreements
• Maintain and update databases (S&P and MDM)
• Assist and responsible for sending out routine reports
• Monitor and update FFA positions as and when required.
• Participate in ad-hoc projects as required
• Actively participate in the development of the quality management system and engage in the workflow process for the continuous improvement of departmental procedures
• Process timely and accurate invoices through IMOS for BW Dry Cargo
• Liaise with external parties on operational and technical matters on BW Dry Cargo fleet
• Actively participate and engage in the process for the continuous improvement of BW Asset Management procedures and processes, including keeping alignment between practice and documentation in QMS

• Bachelor (BA, Finance, Economics, Legal or Shipping/Maritime)
• Preferably 1-3 years maritime experience
• Entry level candidates with relevant internship/training experience may be considered
• Quantitative skills, financial modelling
• Review and negotiate contracts/agreements
• Ability to synthesize and present information to support decision making
• Ability to work in a precise and accurate manner while under time pressure
• Good collaboration and team player
• Well versed with Microsoft Office products (i.e Excel and PowerPoint)

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Summary :

We are seeking a highly skilled Developer for the role of Associate - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development , Pega Platform Domain Skills : Airlines

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Product area

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Job description

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Additional job description

As a member of the Public Affairs team for the APAC region, you will be focused primarily on the Japan market. You will work with the broader Government Affairs and Public Policy team, and key cross-functional stakeholders in Marketing, Public Relations (PR) and Google Organization at the market level to shape Google’s efforts to demonstrate our positive economic and cultural impact on the country.

You will be a member of APAC GAPP team that develops our regional strategy to build and maintain reputation with policymakers and influencers, find common ground with stakeholders through events and convenings, and demonstrate Google’s value to policymakers in new and creative ways. You will design and organize critical plans and initiatives at the market level. You will need excellent investigative and organizational skills, the ability to communicate efficiently in person and in writing, an aptitude for learning, an ability to develop and implement creative ideas and the discipline to manage multiple projects with tight deadlines.

Qualifications

Job responsibilities

• Develop tactical policy direction for a full range of policy and geopolitical issues that impact Google as well as critical infrastructure, innovation, emerging technology and the web more widely.
• Represent the team on country level geopolitical risk for issues impacting Google operations in key APAC markets.
• Collaborate with internal stakeholders in the Japan, APAC and US headquarters.
• Engage government agencies, regional institutions, associations, think tanks, experts and others to support policies that will help create/maintain a user-focused online environment and an open internet.
• Provide support and advice to the GAPP Country Lead for Japan as well as the APAC Public Affairs Lead, including the execution of logistical arrangements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working on technology policy issues within government, think tanks, public interest groups, law, or relevant industry associations.
• Experience managing cross-functional projects.

Preferred qualifications

• Experience in politics, public advocacy or private sector government affairs, with an understanding of government tech policy and governance, cybersecurity, critical infrastructure and navigating the APAC geopolitical environment.
• Knowledge of the technology sector or issues impacting emerging technology (e.g., Artificial Intelligence, cybersecurity, competition, data, privacy, etc.).
• Ability to help, develop and deliver high level visits and events and programs in support of the policy agenda.
• Ability to write and translate complex issues into a language suitable for technical and non-technical audiences. Excellent decision-making, communication and presentation skills.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Additional job description

The Trust and Safety Compute team prioritizes user experience, promotes developer success through consistency and trust, and makes the mobile experience the safest it can be across Play, Android, and Chrome Web store.

Qualifications

Job responsibilities

• Lead the resolutions of various policy related issues for Trust and Safety Play and Android Operations in the region to ensure a safe app experience.
• Manage sensitive escalations, and drive process improvement to mitigate the future risks, working with stakeholders across Play Partnerships, Policy, Operations, Engineering, Product, Government Affairs, and Legal teams.
• Drive highly cross-functional projects collaborating with teams across various regions to land foundational improvement to our policies and enforcement processes.
• Represent the region to solicit stakeholder feedback for Google Play Policies and Operations, identify emerging risks and build long-term prevention strategies.
• Drive scalable policy education for developers in our region and consistently improve the brand and reputation of Google Play.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in Trust and Safety, Policy, Business Operations, Business Strategy, Content Moderations, or related fields.

Preferred qualifications

• Experience in crafting compelling narratives intended to influence internal and external stakeholders, as well as presenting to senior executives in the organization.
• Ability to solve complex operational or policy problems, working closely with various cross-functional teams.
• Excellent communication and people management skills, with the ability to articulate complex policy concepts.
• Excellent problem-solving and critical thinking skills, with attention to detail in an ever-changing environment.
• Ability to communicate in Korean, Japanese, or Vietnamese, Mandarin and English fluently to support policy advisory and resolution in this region.