World Central Kitchen is seeking a highly organized and strategic Manager to lead Distribution Operations on the ground and ensure the rapid, effective and streamlined allocation of food aid to disaster-affected communities. The ideal candidate thrives in fast-moving, rapidly changing environments, demonstrates exceptional attention to detail, and excels at complex informational management. The Distribution Manager leads the quick and systematic identification and onboarding of food vendors, coordinates the timely scheduling and delivery of food aid, and maintains up-to-date tracking systems for all deliveries. This role plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Distribution Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values.

Duration: The Distribution Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Distribution Unit Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in distribution systems, mapping needs and deliveries, and meal allocation. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage distribution teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement distribution operations.
• Provide regular updates on operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Distribution Operations

• Rapidly develop and maintain effective processes for large-scale, timely and reliable delivery of meals, bulk products, food kits, and other resources to disaster-affected areas. 
• Organize, map and manage dynamic distribution plans and route schedules using visual aids.
• Manage accurate and timely operational information associated with suppliers, recipients, and meal deliveries; ensuring teams have oversight and knowledge of distribution information, as needed. 
• Research, recruit, onboard and manage food vendor partners (restaurants, catering companies, food trucks, etc) ensuring compliance with financial protocols and alignment with WCK culinary guidelines.
• Review and approve supplier invoices in collaboration with the Finance department. 
• Manage meal distribution utilizing multiple transportation mechanisms, including but not limited to, helicopters, planes, boats, and vehicles. 

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for distribution operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.
• Ensure the proper handling and safeguarding of organizational resources on responses.

Personnel Management and Training

• Recruit, train, and motivate diverse distribution teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real-time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in distribution capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor’s degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian, or event management settings. 
• Experience leading, training, and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

By joining us as a Distribution Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.
Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

· Manage development and implementation of business strategy approved by CEO

· Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)

· Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)

· Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)

· Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).

· Acquire new partnerships in the ASEAN and China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Ensuring operations run smoothly

Job Requirements

· Degree in hospitality and tourism related field

· Personal network of travel partners in ASEAN and China is a must

Job Description

* Industry/ Organization Type: wood manager

* Position Title: Sales Manager

* Working Location: Tai seng

* Working Hours: Monday to Friday, 8.30 am – 5.30 pm

* Salary Package: Basic + Transport Allowance + Commission + Mobile + Variable Bonus

* 薪资范围：SGD 4000 - SGD 6000

*

Key Responsibilities

* To expand company brand name in the market

* To explore other areas of business with existing company corporate customers

* To prepare a monthly sales pipeline/sales forecast for General Manager

* To prepare quotations for all customers including overseas customers.

* To assist customer service to procure the right rates

* To make visitation to the customers for both corporate and potential customer

* To prepare a fortnightly gross profit report and shipment volume report

* To conduct briefing and training to other departments for all new business and/or lanes

* To work closely with Operation dept. to set up customer SOP and conduct briefing to all other departments involved before the start of shipment

* To assist the Finance Manager in chasing for bad debts

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Responsibilities:

• Hands-on in preparation of financial reports in compliances with the Group and Company policies and SFRS standards.
• Oversee monthly, quarterly, and annual financial reporting processes.
• Supervise, lead, and provide coaching to the Finance and Operations Team on daily routine activities and review all the tasks performed by the team.
• Coordinate closely with the team to maintain up-to-date project / SO status. Ensure timely updates to project-related schedules, including contract assets, contract liabilities, and project job costing.
• Manage treasury related activities eg. cash flow projections, loans, trade finance, BG and LC related matters.
• Provide support on credit control and AR review.
• To support the company on the financial reporting and tax filing related matters.
• Provide assistant on company annual budget and monthly forecast.
• Handle internal and external statutory audit related matters, preparation of statutory accounts.
• To assist the Finance & Operations team on any ad hoc tasks as assigned by the company.

Requirements:

• Bachelor’s Degree/ Post Graduate, Professional Degree in Finance/Accountancy/Banking or equivalent Holding a CPA qualification will be an advantage.
• Strong in SFRS or IFRS knowledge and able to work in tight dateline environment.
• Proficient in Microsoft Office Application especially in Ms-Excel & Ms-Word.
• Meticulous, organized and ability to handle multi-task in a dynamic/fast-paced environment.
• A resourceful team player with strong analytical, problem-solving skills, and ability to communicate efficiently and effectively to all levels.
• Able to work under pressure and meet tight deadlines with minimum supervision.
• Minimum of 5 years in managerial role or operations support experience.
• Strong leadership capabilities and the ability to operate successfully in an unstructured, dynamic and collaborative environment.
• With good knowledge and exposure on project accounting will be advantageous

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Responsibilities

• Lead a team of sales personnel.
• Actively explore business opportunities to increase sales volume.
• Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve monthly and quarterly sales targets & KPIs.
• Managing all sales channels, eg. general trade, modern trade, food services and ensure daily operations functioning well.
• Establish network and build good rapport with new clients.
• Conceptualize strategic business plan that expands company’s customer base.
• Present relevant sales & operations reports and forecasts to the management team.

Requirements

• Excellent track records in consistently meeting or exceeding sales targets & KPIs.
• Pleasant personality with excellent interpersonal relationship and communication.
• Strong business acumen sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Excellent leadership, coaching and people management skills.
• A good team player with the ability to adapt in a fast paced environment.
• Able to work independently and take initiative.
• Possess a Class 3 license

Working days:Monday to Saturday 10AM-8PM, 6 days



Closed on Sundays (starting from March 2025, 5 days off per month)

Location:BUGIS & SERANGOON

Job Summary:

We are looking for an experienced and proactive Beauty Manager to lead our beauty retail operations. The ideal candidate will oversee the daily functions of the shop, manage the staff, ensure the highest level of customer service, and implement sales and marketing strategies to drive revenue growth. The role also requires training staff, handling customer service issues, managing stock, and ensuring quality control standards are met.

Key Responsibilities:

Sales & Customer Engagement:

• Meet identified prospects, give expert advice, and promote available products.
• Organize formal presentations, seminars, and other marketing opportunities to enhance brand visibility.
• Manage customer transactions and continuously work to improve customer service.
• Create proposal documents, presentation materials, and sales tools to support marketing initiatives.
• Prepare and implement sales forecasts, monitoring expenses, budgets, sales figures, and profitability.
• Monitor competitor activity and adjust strategies to maintain a competitive edge.
• Plan and execute promotions, ensuring that all sales targets are met or exceeded.

Qualifications:

• Proven experience in beauty retail management, preferably in skincare or cosmetics.
• Extensive knowledge of beauty trends, skincare products, and services.
• Excellent customer service, communication, and leadership skills.
• Ability to manage budgets, sales targets, and profitability.
• Strong organizational and problem-solving skills.
• Experience in training staff and implementing quality control measures.
• A passion for the beauty industry with a friendly and professional appearance. The company is a beauty and health conditioning center.
• Sales and management experience in the beauty industry,communication skills in both Chinese and English,able to work under pressure and maintain a professional attitude.

Roles & Responsibilities:

• Prepares, develops, finalises, effects, modifies and monitors the long term, short term, annual and periodic budgets and plans for the organisation. Update Owners about their progress and provides logical and rational explanation for variations in their achievement.
• Controls the operations of the organisation including financial, engineering, procurement and administration by providing management support and direction to departmental heads and their respective teams. =
• Responsible to ensure the development, enforcement, maintenance and updating of suitable systems, policies and procedures within the organisation, in order for the company to carry on its activities smoothly. Coordinates, reviews and approves the preparation of policy manuals, safety standards and quality guidelines and ensures the adherence of company employees to these documents.
• Responsible to ensure the profitability of the company and return on investment for the owner/partner. Approves the pricing for tenders/projects, ensures that project expenses are well within the contract price and monitors the income and expenditure of the company for budget compliance and cost control. Performs regular analysis on the fiscal health of the organisation, takes suitable remedial measures if required, and re-orients the organisation towards financial sustenance.
• Maintains relationship with old and existing clients/consultants/contractors/sub-contractors with regular follow up meetings and sources new clients by applying a focussed marketing approach. Presents the company and its activities to clients, pre-qualifies, tenders, negotiates and finalises new projects for the company to execute.
• Responsible for the recruitment of qualified, skilled and experienced personnel and their termination. Monitors employee productivity and performance in a periodical manner and ensures the provision of professional and personal growth opportunities. Provides motivation, leadership initiative, guidance to the employees and ensures the maintenance of high morale within the company. Ensures the application of fair, ethical and nondiscriminatory employment practices and provides an equal employment opportunity environment within the organisation.
• Assesses and evaluates market conditions, trends, associated risks and sets out suitable solutions to overcome downturns, crises and abnormalities. Continuously identifies and develops opportunities for the company to expand its products, services, functions and area of operation
• Performs other duties as assigned by the Owner.

Requirements:

• Graduation from a four-year college or university with a degree in civil engineering, or closely related field
• A minimum of eight years specific experience including multiple projects management in engineering, construction management or in a closely related field of building structures.
• At least two years responsibility in an operational role covering responsibilities of estimation, planning, purchase, project management, accounting departments/individuals. Previous experience or close association in a role with full operational responsibility in a construction environment.

Principal Duties and Responsibilities

• Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.
• Prepare annual/quarterly budgets and assist Marketing Department in preparation of key marketing strategies, sales forecasts by product and district. Supervise the development of sales estimates, review and approve forecasts.
• Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability from operators.
• Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.
• Oversee the Quality Control upgrading of all food and related products in the Operations Department and also produce and process research and development programs.
• Report on operating results, comparing actual performance with budget and established ‘objectives’. Recommend and implement corrective profit action as required.
• Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.
• Ensure that all customer communications are promptly and accurately handled and that appropriate and timely actions on customer service problems are taken.
• Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Supply Chain, Shop Development, Training, and Quality Control).
• Plan and direct changes in staffing and reporting relationships in conjunction with Human Resources Department. Lead, motivate and develop current operations workforce in order to achieve the Department’s objectives. Ensure that all personnel fully understand their accountabilities and that they have the authority and expertise to achieve them.
• Perform any other duties from time to time as assigned by your superior.
• Minimum 6 years related work experiences
• Preferred Degree or Diploma in Business Management or equivalent

Other Requirements/ qualities such as personality traits or skills required for the job

• Strong in leadership and management skills
• Active team player & strong communication skills
• Able to work independently with minimum supervision
• Resourceful, with excellent analytical skills
• Computer Literate
• Knowledge of Japanese Language will be an added advantage for liaising with Japanese counterpart

The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters.

This includes:

• Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system.
• Validating the production & inspection processes and maintaining validation status
• Managing the records for Quality Inspection, Quality Control, Calibration, QA Lab equipment, Training Resources, ERP Quality Module and Quality System Documentation.
• Managing a team of Engineers, QA Technicians & Quality Inspectors

The incumbent reports to the Site Leader, Singapore and Global Head of Quality (Medevio).

Roles & Responsibilties

Quality System Management

• Manage and maintain the site's quality management system (QMS) in compliance with ISO 13485 and ISO 9001 and applicable regulatory standards.
• Key stakeholder in ERP in Quality Module and DMS of site
• Ensure that the QMS effectively supports all manufacturing and operational processes, resulting in consistently high-quality product outputs.

Quality Operation & Lab Management:

• Oversee the day-to-day operations of the quality control and assurance, ensuring proper procedures and outcomes that consistently align with product specifications.
• Manage a team on quality inspection and establishing protocols fulfilling both internal, external customers.
• Develop and enforce rigorous lab testing protocols to maintain stringent quality and safety standards.

Capital Expenditure Planning and Equipment Management:

• Plan and manage capital expenditure for quality-related equipment in production to support ongoing and new operations.
• Site calibration SME and coordinator for both internal and external calibration.
• Ensure timely maintenance and calibration of quality equipment to maintain operational efficiency and compliance with industry standards.

NPI and quality engineering:

• Ensure compliance with new and pre-existing product requirements.
• Key stakeholder in new product development including qualification to production readiness.

Global Quality:

• Working with Global Head of Quality to drive Global Quality Plan
• Working with peers in Global Quality to drive strategic global initiatives, ensuring cohesive quality management across Medevio Sites

Regulatory Compliance and Auditing:

• Oversee readiness for all internal and external audits, including customer audits and third-party regulatory audits.
• Lead the preparation and submission of documentation required for regulatory compliance in all markets where products are distributed.
• Develop and implement strategies to manage and reduce compliance risks.

Supplier Management and Incoming Quality Control:

• Oversee supplier quality management, conducting audits and addressing issues to ensure supplier compliance with quality standards.
• Develop and maintain strong relationships with suppliers to ensure continuous supply chain improvement and adherence to quality specifications.

Quality Improvement Initiatives:

• Identify opportunities for process improvements and lead quality improvement projects to enhance manufacturing efficacy and product quality.
• Drive the transformation towards a paperless factory to enhance operational efficiency and data integrity.
• Implement Statistical Process Control (SPC) to monitor and control quality during manufacturing processes.
• Utilize digital tools and methodologies such as Six Sigma and lean manufacturing to improve productivity and product quality.

Team Leadership and Development:

• Manage and lead a team of skilled quality engineers and technicians, providing strategic direction, training, and development.
• Foster a culture that prioritizes quality and compliance through continuous training, learning and development programs, and succession planning.

Stakeholder Engagement and Reporting:

• Align with the global quality function on strategic global initiatives, ensuring cohesive quality management across the organization.
• Collaborate closely with manufacturing, R&D, and supply chain departments to ensure alignment on quality standards and to address quality issues promptly.
• Report on quality metrics and KPIs to senior management, providing insights and recommendations for ongoing quality enhancements.
• Communicate effectively with customers and regulatory bodies regarding product quality and compliance issues.

Complaint and CAPA Handling:

• Lead the investigation and resolution of non-conformance issues and product incidents, identifying root causes and implementing corrective actions.
• Manage the customer complaint process, ensuring all complaints are addressed promptly and effectively.
• Lead the development and completion of 8D reports, ensuring thorough documentation and effective resolution of issues.
• Oversee the implementation of corrective and preventive actions (CAPA) to eliminate the causes of potential non-conformities or issues, preventing their recurrence.

Environmental Health and Safety (EHS) and Sustainability:

• Support the development, implementation, and enforcement of an EHS policy, complying with all legal and corporate policies.
• Assist in fostering a culture of safety responsibility, providing ongoing training and resources to ensure a safe and healthy work environment.
• Support the establishment and execution of site ESG goals in alignment with Medevio's global sustainability roadmap, ensuring the site contributes effectively to broader corporate sustainability targets.

Qualifications

• Bachelor’s in Engineering or Science / Master’s in Engineering or Science
• Extensive experience within a manufacturing environment with a thorough understanding of ISO 13485 and ISO 9001.
• Six Sigma certification and/or ASQ certified Quality Engineer

Job Description

Budget plan

• Responsible for achieving company’s annual targets by increasing revenue
• Follow up with customers to achieve sales as per budget plan.
• Study & Understand the Budget plan allocated to the team, work toward achieving the budget plan and target that set forth.

Sales & Marketing Activities

• Analyze market data and competitor information to develop comprehensive business strategies and action plans.
• Stay updated on industry developments, market dynamics, and regulatory changes that may impact our business.
• Obtain latest product / line-up information & demos from Engineering team.
• Obtain customer / market information in region of responsibility.
• Map customers to product roadmap of Company’s Strategy.
• Introduce company’s latest technologies to relevant customers.
• Identify best strategy / business model for each customer / product.
• Coordinate efforts with biz partners to realise business (based on business model).
• Negotiate pricing with Customers to maintain profitability as set forth.
• Plan buffer stock based on customer needs and company’s components supply.
• Follow up and ensure payment as per customer credit ratings.

Sales and Marketing Report

• Project / Sales Analysis Report / Sales Trips Report or any adhoc report.
• Help and Coordinate with Market research activities based on supervisor instructions.
• Provide marketing report on market / product / country specific.

Relationship Management:

• Build and nurture strong relationships with existing and potential clients, partners, and industry influencers.
• Collaborate closely with cross-functional teams, including Sales, Marketing, and Product Development, to ensure alignment and effective execution of business development initiatives.
• Serve as the primary point of contact for international partners and clients, addressing their needs, resolving issues, and providing exceptional customer service.

JOB REQUIREMENTS

• Minimum of 5 years and above experience in sales.
• Willing to travel.
• Self-motivated, result-oriented, team player, achiever, highly Independent.
• Knowledge of telecommunication sales, business development, marketing and channel sales skills.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

The Government Digital Products team aims to spearhead the digital transformation of the Singapore government. Our team aspires to design and develop software applications that help government agencies better serve the needs of the people of Singapore.

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies.

Be part of a team that is driven, values excellence, and balances efficiency with effectiveness.

What to expect

• You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.:
• Understanding in-depth how to use / configure / work with our product
• Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product
• Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers
• Acting on leads to understand customers needs and to advise them on how our product can address these needs, with an aim for conversion
• Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably
• Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs
• Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

How to succeed:

• Minimum of 5 years experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.
• Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities
• Confident in engaging and cultivating relationships with clients to drive adoption and customer success
• Proficient in English (verbal & written); excellent communication and interpersonal skills
• Bias for action; willingness to learn quickly, adapt, and proactively solve problems
• Ability to thrive in an a high-pace and ambiguous / agile environment
• Experience in engagement management for public service products will be a plus
• Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus
• Experience in digital marketing, events planning will be a plus
• Experience in copywriting and graphics design will be a plus

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

1. JOB DESCRIPTION

Job Title

head chef

Occupation

HEAD CHEF

Job Description & Requirements

➡️ Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.

➡️ Arrange SFA & NEA Inspection as per government rules and regulations.

➡️ Able to Conduct Weekly meeting with staffs.

➡️ maintain book of records

➡️Maintain & able to create daily inspection checklist

➡️ Manage Inventory System.

➡️ To achieve a target based sales management

➡️ Proficient in MS Office

➡️ Able to drive a vehicle deliver products & meet Customers get orders

➡️ Participate in planning weekly schedule planning and daily team floor plan.

➡️ Trains and provide on-going communication to staff and deliver first-class service to customers

Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave

Maintain safety requirements in the restaurant.

➡️ Handles customers' feedback promptly.

➡️ To comply ad-hoc with all the admin and paperwork requirements.

➡️ To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.

➡️ To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

➡️ Sometimes Chef Sick able to Cook and prepare South & North Indian Curries, starters, hot plate breads for dine in guests, take away and catering

Wash & Cut vegetables, meats, seafood and poultry.

➡️ Ensure Marination’s, mise-en-place and set up all stock stations

➡️ Ensure the food quality and the presentation.

➡️ Ensure the prompt and speedy delivery of orders.

➡️ Set up and manage Buffet Stations with all necessary supplies.

➡️ Taking stocks and liaise with the purchase & catering managers to ensure the adequate food items are available to produce the appropriate menu items.

➡️ Receiving goods after checking the quality and quantity.

➡️ Storage of raw materials and ingredients and ensure that all the food storage and preparation of all food items meet the temperature guidelines.

➡️ Check the quality of raw and cooked food products to ensure that the standards are met

➡️ Ensure personal hygiene and safety requirements.

➡️ Ensure the cleanliness of the kitchen, cooking utensils and equipment's.

➡️ Monitor the performance of Chefs & assistant chefs.