Define the project's goals, scope, and deliverables, and establish a detailed plan with timelines and resources

Manage the project's day-to-day operations, including assigning tasks, monitoring progress, and making adjustments.

Keep stakeholders informed and engaged, and resolve issues

Ensure the project meets quality standards and delivers the expected outcomes

Keep the project within budget by regularly reviewing and planning ahead

Maintain project documentation and handle compliance or regulatory issues

Good communication and problem-solving skills

Excellent interpersonal skills

Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.

Team worker and well-mannered

Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.

Knowledge in WOG Infra, Legacy, Cloud and application servers and network.

Troubleshoot knowledge and root cause analysis for the servers and network.

Implementation and run multiple INFRA projects within the timeline.

Have knowledge in firewall, CPPM, F5 Load Balancer and whitelisting portion.

Asset inventory knowledge and project/implementation documentation.

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as a Catering Sales Manager (Corporate). As Catering Sales Manager (Corporate), you will drive business through direct sales solicitation for the corporate segment and support overall catering revenue for the hotel.

FINANCIAL RETURNS

• Manage banquets / events functions to achieve the optimum departmental revenue targets
• Follow up on potential sales leads
• Design and plan meeting and function packages to maxamise the conversions and profitability for the hotel.
• Negotiate and review events packages offered to clients
• Represent the hotel in sales blitz, roadshows and events as required
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed events
• Be updated current meeting and function trends and competitive packages in the market

PEOPLE

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Establish strong working relationship with the events organiser and planner and maintain accurate and updated information about their needs for their function
• Maintain a confident and professional approach when interacting with clients and suppliers

GUEST EXPERIENCE

• Promote guest satisfaction and encourage referrals
• Handle feedback and resolve complaints from guests
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction
• Be a “Trusted Advisor” for the meeting or event organiser

RESPONSIBLE BUSINESS

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Prepare event orders, proposals, confirmation and other agreements
• Perform other duties as assigned

What we need from you

• Possess at least a Diploma in Marketing/Tourism/Hospitality Management/Travel or equivalent
• Minimum of 2 years catering sales experience required, preferably in a hotel.
• Suitable candidates with lesser experience will be considered for the Assistant Manager position.
• May be required to work nights, weekends, and/or holidays.
• Good working knowledge of MS Office
• Must be able to work independently and simultaneously manage multiple tasks

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Brand and Communications department under the Corporate Development division is responsible for upholding Mount Alvernia Hospital’s (MAH) brand position to achieve brand retention, brand affiliation and heightened awareness of MAH as a general tertiary hospital.

The Manager, Brand and Communications fundamental role is to ensure that MAH brand position is consistently communicated in all platforms, and maintain good management of communication channels to effectively reach out to specific target segments and the general public.

The incumbent has to be versed in the key pillars of brand and communications management such as brands and communications strategies, crisis communications management, visual imagery, communication conception, digital/social media management, layout design, video productions, events and press management.

Your key responsibilities are:

• Report to the Division Director.
• Manage the overall brand and communications presence that is in line with MAH’s identity and roots.
• Heighten brand awareness to achieve public brand retention and affiliation.
• Establish and execute brand and communications strategies and workplan that are in line with our Hospital’s overall goals.
• Serve as the brand custodian to uphold brand consistency and ensure that MAH is presented in the best possible light.
• Create engaging content to be delivered across all publicity platforms.
• Ensure print, digital and social media platforms are active and up-to-date.
• Be well-versed in the digital and social media landscape and know-how.
• Monitor the print, digital and social media landscape to keep abreast of the current trends and help us maintain strong presence in the print and social media space.
• Draft public communication content such as speeches, messages, notifications, advisories and articles for publication.
• Project management and production of all hospital collateral such as print collateral, publications, video clips, photography, visual imagery etc.) from conception to completion.
• Cultivate and maintain good media relationships.
• Prepare report, budget and manpower status for submission prior to meetings.
• Establish workflows, policies and procedures to achieve workplan.
• Serve as the main point of contact for all brand and communications matters.

How to Succeed

• At least 5 years of relevant working experience with a Degree in Mass Communications / equivalent.
• A strong team-player, self-starter with strong sense of initiative, agility and perseverance in delivering quality work within the set deadlines.
• Possesses good interaction skills with the ability to relate to people from all walks-of-life.
• Meticulous and organised to execute various projects and activities simultaneously.
• Able to adapt to unexpected changes within tight deadline.
• Able to communicate effectively across diverse groups and generations.
• A strong command of spoken and written English.
• Deep understanding of the digital and social media platforms.

If you thrive in fast-paced environments where every conversation is an opportunity to make an impact, you are the rainmaker we seek.

Company Description

The Edge Singapore is an independent publication that provides in-depth and analytical coverage on business and investments, as well as views on the economy and social issues. The publication aims to offer readers valuable insights and perspectives on various topics. The Edge Singapore is active on social media platforms such as Facebook, Telegram, and Twitter.

Role Description

From print to digital and beyond, your work will help shape the advertising strategies of some of the most exciting brands. This is a full-time, on-site role as an Advertising Sales Account Manager at The Edge Singapore in Singapore. The role involves managing advertising sales accounts, developing sales strategies, building client relationships, and achieving sales targets. The Advertising Sales Account Manager will also collaborate with internal teams to ensure effective execution of advertising campaigns.

Qualifications

• Strong Sales, Negotiation, and Client Relationship Management skills
• Experience in Advertising Sales or related field
• Knowledge of Marketing and Advertising principles
• Excellent Communication and Presentation skills
• Ability to work well in a team and independently
• Proficiency in productivity tools such as Microsoft/Google Suite.

Assistant Manager (Programme Management and Operations)

About the Client

Our client is a leading digital and technology innovator, recognized for creating impactful experiences and fostering growth. They prioritize collaboration, operational efficiency, and excellence in a dynamic environment.

Job Summary

Join us as an Assistant Manager, where you'll oversee programme management and operations in the education sector. This role involves managing student services, planning, and operational functions while ensuring compliance and delivering exceptional service.

Key Responsibilities

• Student Services: Oversee all aspects of student administration, including orientations, attendance monitoring, issue resolution, and escalated queries.
• Operational Management: Prepare for new terms, manage student progression, and coordinate processes such as re-modules, deferments, and programme transfers.
• Exams and Graduation: Plan examination schedules and ensure students graduate on time, maintaining accurate records and financial oversight.
• Compliance and Quality Assurance: Ensure adherence to EduTrust, ISO, and ERF requirements, support audits, and uphold high service standards.
• Team Leadership: Lead and guide a team of Programme Executives, ensuring efficient operations and achievement of organizational goals.
• Financial Oversight: Manage payment follow-ups, assist in budget planning, and oversee cost management.

Requirements

• A degree in any discipline with 5-7 years of experience, including at least 1 year in a supervisory role, preferably in the education sector.
• Strong organizational, communication, and problem-solving skills, with attention to detail and the ability to work under pressure.
• Proficiency in Microsoft Office; knowledge of resource optimization tools is an advantage.
• Flexibility to work rostered shifts if required.

Lico Resources, a specialist in Cybersecurity & Tech GRC recruitment, is partnering with a leading organization dedicated to fostering a secure and technologically advanced environment. We are seeking a dynamic IT Audit Professional to join their existing team in Singapore.

Key Responsibilities:

• Evaluate IT application systems, including both business and operational applications.
• Assess application controls, ensuring data accuracy, completeness, availability, and access security.
• Apply data analytics to enhance application design, system transaction flows, and business processes.
• Review security measures for operating systems and databases, as well as IT operational controls such as change and monitoring controls.
• Advise on security and control features during System Development Life Cycle (SDLC) reviews.
• Assess system availability, disaster recovery plans, and readiness testing.
• Communicate IT, operations, and cybersecurity findings to senior management.
• Oversee resources and projects to ensure the internal audit plan is met and quality outputs are delivered.
• Mentor and develop team members, sharing knowledge and building technical skills.
• Manage the performance of IT auditors, oversee their training and development, and ensure they have the necessary IT capabilities.

Qualifications:

• Degree in Computer Science, IT, or a related field.
• Relevant certifications such as CIA, CISA, CRISC, CISM, CISSP, PMP, or Agile are preferred.
• At least 8 years of experience in information security within a reputable organization. Candidates with Line 1 or Line 2 experience will also be considered.
• Strong understanding of audit methodology, security measures, risks, and controls.
• Ability to effectively communicate issues and provide reports to the board and management.
• Deep understanding of complex business and IT processes and their associated risks.
• Proven track record in delivering internal audit and advisory engagements.
• Ability to assess IT internal controls and identify improvement opportunities.
• Resourceful with excellent interpersonal, communication, and leadership skills.
• Capable of working independently as well as part of a team.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number HG-88745. Please note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: A08427 EA Licence No.: 13C6733 EA Registration No.: R1333454

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose:

The Hospitality Multi Manager leads and drives all aspects of all Coach Singapore F&B business including customer service, ensuring efficient operations, sales, team development, business development and F&B compliance.

The successful individual will leverage their proficiency in Retail Management to…

Compliance & Permits & Opearations Management

• Partnering closely with relevant stake holders to ensure that all legal, health, and safety requirements for outlets and team are met
• Working with relevant takeholders to secure necessary licenses and permits for operation.
• Oversee inventory levels for food, beverages and supplies, ensuring stock levels are maintained without overstocking and wastage
• Monitor and control operational costs, including manpower, food and beverage costs, and utilities, to meet financial targets and profitability goals
• Ensuring we maintain high standards of food quality, cleanliness, and customer service across all outlets.
• Regularly audit operations to ensure compliance with SOPs.

Leadership Effectiveness

• Develop team to deliver outstanding customer experiences across the district
• Manage with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Coach
• Plan, identify, communicate, and delegate key responsibilities and practices to Coach SIC to ensure smooth flow of operations
• Create retention and succession plan strategy for the district
• Act as a brand ambassador; actively promote the Coach Brand in the market place

Strategic Focus

• Communicate vision, strategy and clear directions to team
• Create innovative strategies to achieve both short and long-term goals
• Work with Brand Director and cross-functional partners to establish objectives that support the visions
• Stay current with market competition, industry and monitor customer feedback through surveys, social media, and direct interaction, and take actionable steps to continuously improve service quality.

Business Development

• Demonstrate a strong understanding of business acumen and analytical skills; strategically forecast, plan and budget to the needs of the business
• Collaborate with business partners (Visual, Merchandising, Planning, HR, LP, Finance, Retail Operations, etc.) to ensure strategies are aligned with overall business objectives

The accomplished individual will possess…

• 5 plus years management experience in a retail F&B environment
• Bachelor’s degree preferred
• Proven ability to create strategies and deliver results
• The ability to effectively communicate and collaborate with Coach Senior Leadership team
• Pro-active problem solver – ability to assess an issue and develop action steps for resolution
• The ability to think broadly, consider all perspectives on issues, and reach logical conclusions that best serve Coach as a whole
• Track record of attracting exceptional Talent to an organization

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Job Description:

• Scheduling of bus drivers duty
• Tracking of bus movements
• On the go arrangement of bus schedules during duty hours
• Attending to customer phone calls
• Advising bus drivers on routes
• Assist in checking invoices
• Data entry
• Arrangement and scheduling of bus trips
• Checking of bus movements
• Assist in recruitment of bus drivers
• Liaison with bus drivers
• Assist in checking of bus drivers’ payroll
• Liaison with external bus maintenance vendors
• Ensuring the working condition of bus GPS and CCTV systems
• Application, distribution and tracking of driver’s diesel tags
• Assist in dispatch and back up bus arrangements
• Understudy with operations manager

Requirement:

• At least 5 years of experience in bus or big fleet-related operations role
• Open to duty arrangements for evening/weekend/PH

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Responsibilities

As part of Singapore Talent Acquisition team, to promote Singapore team as the hub of world-class top talents, our goal is to create an empowered and innovated recruitment team to meet the needs of rapid-growth business while promoting a positive employee brand.

University Relations

· Building up and maintain good relationship with Singapore Universities

· Improving company brand name in Singapore market especially Top Universities by designing and organizing varied programs with both faculties and students

· Establish connections with the committees of worldwide top olympic competitions and other world-class competitions by organizing collaboration activities to attract best of the talents to Singapore

· Design and implement the fellowship and internship programs

· Drive university recruitment process, implementing the branding strategy.

· Promote the UR programs and work with business leaders to implement the programs with students and faculty, deliver the university recruitment presentations

Experienced Recruitment

· Work together with local management team and HQ Business leaders to manage the recruitment needs / HCs / budgets etc.

· Manage / expend the local sourcing channels, lower the recruitment costs

· Fulfill the recruitment needs, complete all the necessary process, flows.

· Take ownership of candidate experience by designing and managing it. Develop job postings, job descriptions and position requirements.

· Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations

· Prepare the recruitment reports as per organization’s requirements

Qualifications

· Bachelor’s degree or above

· Familiar with university’s programs, has connections with university career office or students committee

· At least 8 year(s) of working experience in similar capacity and people management experiences is a plus

· Has both campus and experienced recruitment experiences, used to work in similar area in managing university relations for recruitment propose

· Able to work independently in a fast-paced changing environment.

· Proactive working attitude; Able to work under pressure.

· Familiar with Microsoft Word, Excel, Power Point, Outlook; especially in proficient in Power Point, strong in prepare presentation slide.

· Good communication skills in both English and mandarin to communicate with colleagues in the head office in China.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

· Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training

· Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.

· Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff

· Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.

· Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time

· Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies

· Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls

· Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

· Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations

· Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)

· Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

· Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.

· Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.

· Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.

· Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

Manage one or more outlets
Ensure monthly target is achieved
Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld
Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals
Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.
Good management & communications interpersonal skills

Salary Range (Mandatory):
$3000- $5000 + Attractive Commission + Bonus (Total income: $5000-10000)

At least 3 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus
Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Key Responsibilities:

• Plan, execute, and oversee IT infrastructure projects, ensuring timely delivery within scope and budget.
• Lead technical teams in the design, implementation, and maintenance of infrastructure systems, including servers, networks, storage, and cloud solutions.
• Collaborate with cross-functional teams and stakeholders to define project requirements, goals, and deliverables.
• Develop and maintain project plans, schedules, risk assessments, and progress reports.
• Conduct technical reviews and provide guidance on infrastructure solutions to ensure they meet organizational standards and business needs.
• Troubleshoot and resolve complex technical issues related to infrastructure.
• Ensure compliance with security policies, industry standards, and best practices.
• Manage vendor relationships, procurement processes, and contract negotiations.
• Mentor and provide technical leadership to team members.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager or Technical Lead in IT infrastructure projects.
• Strong technical knowledge of infrastructure systems, including servers, virtualization (e.g., VMware, Hyper-V), networking, cloud platforms (e.g., AWS, Azure), and storage solutions.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira).
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience in budget management, risk assessment, and mitigation planning.
• Relevant certifications such as PMP, ITIL, or cloud certifications (e.g., AWS Solutions Architect, Microsoft Azure Administrator) are a plus.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities:

• Manage a portfolio of corporate tax compliance clients
• Work on tax advisory engagements
• Provide clear updates to the leaders in the team
• Review and improve the process
• Identify tax planning opportunities
• Provide technical training, and
• Mentor and manage junior tax staff including Associates and Senior Associates

Qualifications and requirements:

• Preferably possess any recognised degree in any discipline or equivalent qualification in accounting and/or relevant Professional Qualification
• At least 3 years of relevant corporate tax working experience
• Attained / Attaining Singapore Chartered Tax Professionals (SCTP) Level 2 Corporate Tax accreditation would be an added advantage
• Leading a team and have strong understanding of corporate tax issues
• Strong leadership, communication, and interpersonal skills with a commitment to understand client requirements
• Good writing and communication skills with good knowledge on Microsoft office

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

E-Commerce Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled E-Commerce Manager based in Singapore. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As an E-Commerce Manager, you will oversee the end-to-end management of our e-commerce platforms, develop strategies to drive sales, and optimize the customer journey. You will play a critical role in achieving revenue growth, ensuring seamless operations, and maintaining a strong brand presence online.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a E-Commerce Manager whose responsibilities include, but are not limited to:

1. E-Commerce Strategy and Management

• Develop and execute a robust e-commerce strategy to drive online sales, growth, and profitability.
• Manage the end-to-end e-commerce operations, ensuring a smooth and engaging online customer journey.
• Oversee all e-commerce platforms, including product listings, pricing, promotions, and website performance.
• Identify emerging market trends and implement innovative strategies to maintain a competitive edge.

2. Digital Marketing Integration

• Collaborate with the marketing team to plan and implement SEO, SEM, email campaigns, and social media strategies to drive traffic and conversions.
• Optimize campaigns to maximize ROI and improve the effectiveness of marketing initiatives.
• Leverage data to understand customer behavior and design targeted campaigns that enhance engagement and retention.

3. Customer Experience Optimization

• Enhance the digital shopping experience by refining navigation, search functionality, and checkout processes.
• Ensure the e-commerce platform is optimized for mobile and multi-device usage.
• Develop and implement customer service protocols to resolve inquiries and enhance satisfaction.

4. Operations, Logistics, and Inventory Management

• Coordinate with supply chain teams to ensure efficient inventory management and timely order fulfillment.
• Monitor inventory levels and implement demand forecasting to minimize overstock or shortages.
• Streamline order processing and delivery systems to improve operational efficiency.

5. Performance Tracking and Analytics

• Track key performance indicators (KPIs) such as website traffic, conversion rates, cart abandonment, and customer lifetime value.
• Use analytics tools (e.g., Google Analytics, Power BI) to generate actionable insights.
• Report regularly on e-commerce performance and recommend data-driven improvements.

6. Platform Management and Development

• Work with web development teams to ensure the platform is functional, up-to-date, and visually appealing.
• Implement new technologies and features to improve user experience and streamline backend operations.
• Troubleshoot and resolve technical issues promptly.

7. Team Leadership and Collaboration

• Build and lead a high-performing e-commerce team, fostering a culture of innovation and accountability.
• Partner with cross-functional teams, including IT, marketing, logistics, and customer service, to align on goals and priorities.
• Train and mentor team members to ensure professional growth and alignment with business objectives.

8. Vendor and Third-Party Management

• Manage relationships with third-party marketplaces (e.g., Amazon, Lazada, Shopee) and external vendors.
• Negotiate favorable terms and ensure compliance with contracts to maximize profitability.
• Monitor third-party performance and ensure alignment with brand standards.

9. Compliance and Risk Management

• Ensure all e-commerce activities comply with legal regulations, including data protection and payment security standards.
• Mitigate risks related to online transactions and customer data through regular audits and
• updates.

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related fields.
• 5+ years of experience in e-commerce management, digital marketing, or a related role.
• Proven success in developing and executing e-commerce strategies that drive sales growth.
• Hands-on experience with e-commerce platforms like Shopify, Magento, WooCommerce, or BigCommerce.

Technical Skills

• Proficiency in analytics tools (e.g., Google Analytics, Tableau, Power BI) to track and interpret key metrics.
• Advanced knowledge of SEO, SEM, PPC, email marketing, and social media advertising.
• Familiarity with payment gateways, security protocols, and compliance standards.
• Strong understanding of UX/UI principles, web development basics, and mobile optimization.

Soft Skills

• Exceptional leadership and team-building abilities to motivate and guide a diverse team.
• Strong analytical and strategic thinking to identify opportunities and solve complex problems.
• Excellent communication and interpersonal skills to collaborate across departments and with external partners.
• High adaptability and resilience in a fast-paced, dynamic environment.

Additional Requirements

• Experience with international e-commerce operations is a plus.
• Familiarity with emerging trends, such as AI-driven personalization and voice commerce.
• Willingness to travel for events, conferences, or vendor meetings as necessary.

Founded in 2006, IGG is a leading global mobile games developer and publisher committed to making amazing innovative games for players all over the world. Our games are available in 23 different languages, and are enjoyed by 38 million monthly active users from over 200 countries and regions. At IGG, we are innovators at work, gamers at heart.

We are currently looking for a BD/Marketing Manager to join our energetic team in Singapore!

Job Description:

Business Development

Build and maintain relationships with existing and potential partners

Coordinate with other departments on collaborative campaigns with partners

Identify and evaluate potential partnerships and business opportunities

Analyse market trends and competitor activity to identify new opportunities for growth

Marketing

Conceptualize, plan, test, evaluate and execute social media marketing strategies for new games

Plan, produce and manage content for multiple social media platforms

Grow and manage gamer community on different social media platforms

Conceptualize, plan and execute guerilla marketing campaigns for organic user acquisition

Manage and guide less experienced team members

Job Requirements:

5 or more years of relevant work experience

Degree in a relevant discipline

Avid gamer, deep passion for games

Excellent communication, interpersonal and collaboration skills

Able to fluently liaise with Chinese-speaking stakeholders

Very familiar with various social media platforms

Able to work independently

Video / mobile gaming industry experience a bonus

What’s in it for you:

Vibrant work environment

Medical & Dental benefits

H&S Insurance coverage

Health screening subsidy

Exciting team building activities

Birthday gift

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Develop leasing strategies and recommendations based on market insights to attract and retain tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters
• Review and recommend position and tenancy mix of new and existing properties
• Prepare annual budget and forecast for properties assigned

Requirements:

• Diploma in Real Estate, Business, or any other relevant discipline
• Minimum 10 years' experience in commercial leasing
• Outstanding track record in marketing and leasing of commercial properties
• In-depth knowledge of commercial real estate market trends and leasing practices
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Roles and Responsibilities:

1. Sales Strategy Development: Creating and implementing strategies to improve sales and meet sales quotas.
2. Customer Service: Handling customer complaints effectively and ensuring high customer satisfaction.
3. Team Supervision: Supervising and guiding the sales team, providing incentives to motivate staff to achieve sales targets.
4. Performance Monitoring: Monitoring the performance of the sales team and ensuring compliance with company policies.
5. Store Maintenance: Ensuring the store is clean, well-maintained, and adequately stocked with products.
6. Recruitment Assistance: Assisting with the recruitment and training of sales staff.
7. Sales Meetings: Regularly attending sales meetings and training sessions.
8. Point-of-Sale Management: Managing point-of-sale processes and maintaining an up-to-date knowledge of product features and promotions.
9. Expense Tracking: Tracking, consolidating, analyzing, and summarizing sales expenses.
10. Customer Records: Updating customer records in the company database.
11. Emergency Duties: Performing all duties of the Sales Manager in cases of absence or emergency

Job Summary

An exciting opportunity as an Operations Manager handling overall management of Car Park Service, Support and Delivery operations.

Mandatory Skill-set

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• Has at least 5 years of relevant experience in Car Park Maintenance Support and Operations;
• Experience in end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Strong team player, effective at communicating internationally and used to working closely with remote teams;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Proactive and self-starter with good analytical and creative thinking;
• Good communication, presentation, and advisory skill.

Desired Skill-set

• PMP and ITIL certifications.

Responsibilities

• Assist in overseeing and managing car park operations within a 24/7 environment;
• Prepare and update all car park operational processes and generate regular reports;
• Develop and present proposals for operational improvements to both customers and internal management;
• Ensure the project meets all Key Performance Indicators (KPIs) and Service Standards set by the company and the client;
• Develop, review, and update Standard Operating Procedures (SOPs) to enhance operational efficiency;
• Promote and enforce safety standards and practices across all operations;
• Ensure adequate staffing levels to ensure smooth and efficient day-to-day operations;
• Collaborate closely with customers, stakeholders, and relevant agencies involved in the project.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

We are seeking a passionate individual for our content marketing & go-to-market team. This role requires strong analytical skills, project management proficiency, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Drive new sign-ups through sports acquisition campaigns and strategic partnerships.
• Collaborate with content providers to promote key content.
• Monitor campaign performance and optimize results.
• Identify key content/events and collaborate with the customer lifecycle management team for cross-selling and upselling opportunities.
• Monitor subscriber numbers and initiate mitigation plans.
• Ensure accurate information across communication platforms for campaigns and product launches.

Qualifications

• Degree in business management, marketing, or a related field.
• Minimum 5 years of B2C marketing experience.
• Passion for sports entertainment.
• Strong time-management skills and ability to work under pressure.
• Experience in telecommunications, media, or OTT is a plus.
• Experience in project management and partner management.

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Bachelor Degree with 2-3 years of relevant experience
• Minimum 1 year of leadership experience
• Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation
• Customer-centric mindset with a passion for delivering exceptional experiences
• Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment
• Able to work independently and collaboratively in a fast-paced environment

• Overall in-charge of individual projects
• Manage and resolve site issues
• Monitor project schedule and ensure deadlines are met
• Attend meetings with main-con and ensur important issues are communicated to all staffs involve
• Oversees the implementation of QEHS policy management
• Oversees the compliance to legal and other requirements
• At least a bachelor degree in civil engineering or equivalent
• Minimum of 15 years experience in construction sector
• Proficient in Korean language in order to liaise with Korean stakeholders
• Willing to work long hours.