• Oversee the achievement of monthly budgeted Service Turnover and operating profit by managing daily car intake and operating expenses.
• Guarantee the quality of service and repair work performed daily by the team through regular monthly audits.
• Maintain workshop efficiency, productivity, and staff utilization by monitoring daily time analysis reports.
• Lead recruitment efforts and foster the development of staff's best practices under your supervision.
• Evaluate the degree of efficiency, productivity, Utilization, Service Sales Turnover, and Customer Service Index monthly by analyzing Time Analysis Reports, Management Reports, and Voice Reports.
• Develop key staff through training, coaching, and mentoring to improve their competencies and performance.
• Conduct monthly meetings with key personnel to share and provide feedback on key results for corrective action and process improvement.
• Ensure sufficient intake of cars for servicing and repairs to maximize work bay utilization and meet service projection goals.
• Assess the impact of efficiency, workshop output, and technician productivity monthly by evaluating time and efficiency analyses.
• Uphold the set benchmark for Customer Satisfaction Index.

• Degree or Diploma in Mechanical or Engineering discipline
• Minimum 5 years of related experience in handing Service operation and technical analysis for continental Cars
• Able to analyze business situation from data & reports to meet service projection.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,500 + attractive bonus
• Experience in handing service operation and technical analysis for continental cars

You can make your mark being responsible for the efficient and effective management of all Salvage equipment, tools and machinery. You are a qualified and experienced equipment manager with a technical background. You will oversee our Salvage warehouse maintenance and repair operations as well as supporting in the mobilisation process to support Salvage Emergency Response and wreck removal projects. . You have a strong background in equipment and warehouse management, excellent organizational skills, and a solid understanding of machinery, tools and equipment maintenance. Next to that you will also be responsible for the Salvage Yard Safety Management and supplier management.

Your responsibilities as equipment manager  

• Manage and supervise all activities within the warehouse related to maintenance, repair and preparedness of the Salvage equipment, tools and machinery.
• Ensure proper receipt, storage, and issuance of machinery tools and equipment and relevant spare parts.
• Develop and implement inventory control procedures to optimize inventory levels.
• Conduct regular inspections of machinery tools and equipment.
• Develop and implement maintenance schedules to minimize downtime.
• Utilize inventory management software and tools for tracking and management.
• Analyse inventory data, identify trends, and generate reports.
• Coordinate with suppliers for timely delivery and issue resolution.
• Monitor and control costs by analysing expenditure and finding cost-saving opportunities.
• Provide training and guidance to warehouse staff on salvage yard safety practices.
• Manage the internal hiring process for equipment within the organization.
• Coordinate equipment requests and ensure proper allocation.

Your qualities and experience
You can move ahead as a equipment manager if you have:

• Minimum of 4 years of experience in equipment management, with a focus on machinery tools and dive equipment.
• A technical background
• Strong knowledge of warehouse processes and procedures, inventory management software and tools.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy in record-keeping.
• Effective communication and interpersonal skills.
• Ability to work well under pressure and multitask in a fast-paced environment.
• Willingness to work overtime/extra hours in support of Emergency Response operations.
• Knowledge of safety regulations and procedures for machinery, tools and equipment.
• Knowledge of diving will be an added advantage.

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers across APAC to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote ServiceNow customer success stories and processes
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Work with ServiceNow teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.