OVERVIEW

Responsible for designing and delivering customized logistics solutions that meet client needs and align with the company’s strategic goals. This role involves working closely with clients, internal teams, and external partners to develop and implement innovative logistics solutions, ensuring successful program execution from concept to completion.

ROLES AND RESPONSIBILITIES:

Solution Design and Development (Pre-sales)

• Collaborate with clients to understand their logistics challenges and business objectives.
• Develop tailored solutions that address client needs while optimizing efficiency, cost, and service levels.
• Create detailed solution proposals, including process flows, resource requirements, and timelines.

Client Relationship Management:

• Serve as the primary point of contact for clients during the solution development and implementation phases.
• Build and maintain strong client relationships, ensuring satisfaction and fostering long-term partnerships.
• Conduct regular reviews with clients to assess program performance and identify opportunities for improvement.

Continuous Improvement:

• Analyze the effectiveness of implemented solutions and recommend enhancements to improve efficiency and performance.
• Stay updated on industry trends, technologies, and best practices to drive innovation in logistics solutions.
• Lead initiatives to improve internal processes and methodologies for solution development.

JOB REQUIREMENTS:

• Minimum 5 years of experience in solution design from 3PL company.
• Tertiary education related to logistics/ supply chain management/ business/ engineering
• Experience in developing and implementing complex logistics solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and presentation abilities.
• Proficiency in project management and logistics software tools.
• Ability to manage multiple projects simultaneously and work under pressure.

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

Assistant Engineering Manager is responsible for effectively lead and ensure the engineering projects where necessary. Check accuracy and quality check of all drafted drawings. Ensure design engineering is completed on time. Monitors drafting on all engineering and construction drawings where necessary. Implement and operate various aspects of the Engineering operating model. They need to be familiar with electrical components for panels and junction boxes.

Responsibilities

Safety

1. Ensure Workplace in Safe and Healthy Environment.

2. Ensure No Slips, Trips and Falls environment.

3. Maintaining a tidy workspace.

4. To be proactive in creating a safe working environment for everyone and ensuring that HSE in-house rules are always observed.

5. To consider HSE aspects when planning and carrying out tasks to eliminate and reduce HSE hazards, aspects and risks.

Responsibilities

1. To have and maintain good daily attendance and punctuality.

2. To update team members at least 2 working days in advance before going for leave to minimize downtime.

3. Lead Ex Proof Team

Daily Task

1. Daily Update of Project Progress to immediate superior.

2. Weekly report progress

Main Task

1. To effectively lead and ensure the engineering projects are carried out in compliance to company policies and ensuring accurate adherence to the client's quotation specifications in the drawing.

2. Plan, prioritize and manage multiple engineering projects from conceptual development to handover, within budget, on time, safety and of the required quality.

3. Prioritize tasks and assign team members to ensure that the team’s overall resources are used effectively and that project deadlines are met.

4. Lead the most complex or critical engineering projects, monitor progress and performance against the project plan.

5. To Identify and resolve operational problems and minimize delays.

6. Allocate capital and human resources to maximize productivity.

7. Analyze and approve project investments that best meet the organization needs.

8. Involve in the pre- and post-sale bid preparation functions.

9. To analyze and understand tender requirements.

10. To lead post proposal review to identify good practices and continuous improvements

11. Ensure design engineering is completed on time and as per the set goals

12. Oversee and ensure feasibility study, conceptual, basic and detailed engineering design that are carried out in accordance with project requirements.

13. Ensure that customer safety and quality specifications are constantly met.

14. Monitors drafting on all engineering and construction drawings where necessary.

15. Monitors revised or as-built drawings based on mark-ups and instructions given.

16. Check accuracy and quality check of all drafted drawings.

17. Monitor as-built drawings for completed orders.

18. Lead to Coordinates and cooperates with other disciplines on new process requirements, design to get drawing approved by the client.

19. Support customers' enquiries, RFQ and delivery lead time and develop effective after-sales support strategies when required.

20. Weekly Update of Project Progress to immediate superior.

21. Design and Update engineering documents.

22. Evaluate engineering documents for client’s submission or for construction.

23. Preparation of Project Design basis and specification.

24. Basic Technical and feasibility studies based on the process scope of work.

25. Resource Planning for design work.

26. Not authorize to sign any company documents during the probation period.

27. Other Ad-hoc duties are assigned from time to time.

Special Task

1. Lead to Coordinate and cooperate with other disciplines for documentations to get approval by the Client.

2. Implement and operate various aspects of the Engineering operating model.

3. Develop learning programmes and channels

4. Set individual objectives, periodically reviewing, and assessing performance of direct reports.

5. Provide coaching and advice to team members.

6. Assess feasibility of proposals to improve internal workflows.

Requirements

· Degree in Mechanical/Electrical Engineering or equivalent and above

· Minimum 5 years of experience in a relevant field in a capacity of an Assistant Manager or lead of the Engineering team within the organization.

· Computer literate in MS Office Word, Excel, and PowerPoint, AutoCAD

· Knowledge of designing in 3D layout will be an advantage.

· Good communication, presentation, and interpersonal skills.

· A responsible, self-motivated, meticulous and resourceful team player with good organizational and communication skills.

· Ability to multi-task and work independently in a fast-paced environment.

· Excellent problem solving and time management skills.

· Familiar with Code of Practices, electrical design, electrical calculations

· Ability to strategize and solve problems with systems thinking.

· Strong leadership and organizational skills.

· Proactive, self-motivated, and able to provide solutions to problems.

· Good interpersonal skills.

· Responsible & patient.

· Good facilitation and instructional skills

We are looking for a site manager with experience in construction sites to run our projects.

Carry out site programmes, procedures and assist in organising work and safety awareness activities such as tool-box meetings, site orientation, induction, promotional activities, etc.

To conduct risk assessment and identify safety hazards on site

Work closely with safety officer and safety personnel to ensure safety compliance are met

Responsible for all the site matters including jobs assigned by superior.

Electrical Installation Experience

At least 3 years of working experience in the construction industry

Additional certificates related to construction skills and safety is an added advantage.

Job Responsibilities:

• Liaise with construction team to prepare document for Request for Quotation (RFQ) or Open Tender

• Source potential tenderers/subcontractors and send out invitation for RFQs

• Coordinate queries and clarifications between tenderers and construction team during RFQ stage

• Coordinate post-tender interviews between tenderers, construction team, QS team and contracts team

• Assist Contracts Manager with quantity surveying matters relevant to Sub-Contract, Works Order and Purchase Order.

• Assist contracts team in administration of subcontracts

• Handle payment request received from subcontractors and suppliers

• Preparation and submission of Variation Order & Progress Claim to Client (LTA)

• Ensure all contractual obligations are met and manage any dispute or variation

• Any other adhoc tasks assigned by Contracts Manager

Job Requirements:

• Degree in Quantity Survey, Purchasing/Procurement, Business, Engineering.

• 5- 8 years’ experience in quantity surveying and sub-contract administration of Construction Project.

• Possess the relevant tertiary qualifications in Quantity Surveying, Engineering, or Contract/Construction Law.

• Experience with LTA project is preferable.

• Responsible for project coordination. Support the execution of multiple contracted projects from contract to completion and coordination of new projects under development
• Liaise with clients to identify and define requirements, scope and objectives. Make sure that clients’ needs are met as projects evolve
• Maintaining project documentation (WHS, Various Management Plans)
• Maintaining QA/QC across projects. Ensure standards and requirements are met through conducting quality assurance tests.
• Making regular site inspections and assist Project Managers in successfully implementing Project Management Plans on site.
• Monitor project progress and handle any issues that arise. Ensure timely fulfillment of projects by regularly following up with and coordinating between internal teams.
• Act as the point of contact and communicate project status to all participants
• Coordinate with external vendors for submission or relevant documents to authorities
• Ensure all documentary evidence and contemporary records are properly documented, organized and filed for substantiation and billing purposes
• Attend site meetings with architect, consultant, and engineers and facilitate subsequent communication management to ensure customer satisfaction
• Answering main incoming phone calls and routing calls.
• Assist with ad-hoc duties to expedite project turnaround

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Roles & Responsibility :

• Schedule and plan production activities based on work orders
• Responsible for supervising factory workers and overseeing fabrication processes to ensure adherence to drawings and designs, maintaining quality consistency and operational efficiency.
• Ensure production schedule meet the delivery date, goods arrival and unloading are carried out smoothly, timely and completely.
• Organise and upkeep factory storage and movement of inventory are smooth and efficient.

Requirements :

• Min 5 yrs working experience in related industry
• Experience in stone counter top working sector
• Have experience in working machineries

• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Working tuas Dormitary

ROLES AND RESPONSIBILITIES

1. Ensure RFQ is managed properly, work closely with Sales team, co-ordinate other IT teams to complete the RFQ.
2. Work with the Sales team and product team to propose necessary solutions as per RFQ requirements.
3. Handhold sales, solutions and project implementation team once project is awarded and manage escalations.
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
5. Analyze the requirements, scope the problem and develop business cases to address the problem
6. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the project’s needs.
7. Work with our customers’ line units to ensure smooth deployment and adoption of solution
8. Develop project schedule and activities based on appropriate project implementation methodology
9. Identify potential project risks and their implications to the organization and recommend mitigating measures to manage the risks and to provide reasonable assurance to the organization
10. Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations of stakeholders
11. Engage and manage the Internal/ External Service Provider(s) (who supplies the people, processes, tools and methodologies) to deliver ICT solutions and services.
12. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes and procedures and system are designed to comply with policies and guidelines
13. Communicate and present to senior decision makers, stakeholders and management forums on project progress and issues with respect to business objectives
14. Perform other jobs related duties as and when requested by superior.

JOB REQUIREMENTS:

• Team player with strong organization and people management skills
• Hands-on experience in full project development life cycles
• Strong analytical, conceptualisation and problem-solving skills
• Strong interpersonal and communication skills; ability to influence stakeholders across an organization
• Good presentation skills and proficiency in MS computer applications (Excel, Word, PowerPoint) and SQL required
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Excellent written, verbal communication, presentation and negotiation skills in English.
• Minimum Degree in Computer Science, Information Systems, Information/Info-comm Technology, Computer or Electronics Engineering or related discipline
• Minimum 5-8 years of Project Management experience
• Knowledge in logistics and supply chain management solutions and business processes will be an added advantage

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

Position objective and summary

• Provide the leadership, management and foresight required to ensure that the business productivity is at its optimal level, through implementation and maintenance of the most efficient and effective operational controls, administration, and reporting procedures.
• Submit reports on performance and progress of the operation.

Main tasks / activities / responsibilities

• Assist Operation manger to enforce the structural plan set in place by the management and support the business plan for growth
• Work closely with Operation Manager, Supervisor and Lead Hand, to achieve daily operation activities.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

• Relevant Degree with 8 yrs relevant work experience
• Experience in evaporator & process plant supervisory role will be advantageous
• Experience working in EHS and Permit-To-Work system
• Able to speak, read and write in English and Chinese

Task and Responsibilities

• To provide necessary support to PaxOcean Group HSE for all matters
• Function as the appointed Fire Safety Manger (FSM) for the yard and ensure all requirements as per Fire Code are being complied with
• Taking lead as FSM or other appointed role within the Emergency response plan (ERP) during the event of an emergency
• To serve as HSE Duty Manager as per manpower scheduling
• Identify areas of improvement within current system and processes and recommend areas of improvement
• Co-ordinate with both internal and external stake holders (Yard Management team, Owners, Contractors, and local government authorities) on all HSE matters
• Ensure PaxOcean safety procedures are up to date and conforms to Singapore and International Standards and align with regulatory requirements
• To strategize and plan out annual department work plan and Key Performance Indicators (KPI)
• Identification of training needs for both yard operational team and HSE department personnel
• To participate in the evaluation and appraisal for all HSE department personnel’s performance and work output
• To oversee the conduct of periodic audit and assessment of consultants, suppliers, contractors
• Oversee preparation of weekly and monthly HSE report
• Organise HSE Monthly Committee meeting
• Prepare External Awards Application
• Carry out periodic maintenance, servicing and replacement for all HSE assets
• To prepare and submit Prequalification Questionnaire
• Assist to monitor department budgets and expenditure
• To plan and implement HSE initiatives and campaigns

Job Requirements

• More than 10 years of Shipyard / Marine related Experience.
• At least 5 years of experience in management role.
• Bachelor’s degree in EHS / any relevant engineering field from recognized institute.
• Firm and decisive in decision making
• Ability to provide feasible and practical solutions to challenges encountered
• Competent in planning and conducting ISO 45001, ISO 14001 & Safety Management System Audit.
• Ability to monitor and conduct data analysis and trending
• Ability to conduct investigation and root cause analysis utilizing various proven investigational techniques
• Proven track record on people’s management
• Ability to prepare and present concepts and ideas to both internal and external stakeholders, including senior management team

Import Shipping Manager

Job Description:

Coordination & Planning

1. Develop and implement import strategies and procedures

2. Co-ordinate with suppliers and third party logistics to ensure smooth import operations

3. Ensuring third party logistics clear and unstuff the import containers on time

4. Ensuring third party logistics provide unstuffing report on time

5. Monitor, track and follow up shipping schedules with suppliers to ensure timely and accurate delivery. Update the shipping schedules in Navision

6. Send updated import schedule report to management and R&D team weekly

7. Update management and R&D team whenever there is a revise in vessel schedule or new shipping info

8. Monitor and ensure supplier provide the shipping documents on time for customs clearance

9. Transfer of Raw Material & Finish Product

10. To lead and manage end-to-end operational activities for transfer of raw material/finished product between warehouse and production plant.

11. Monitor and ensure claim for damage bag during transfer being submitted to insurance company or 3PL

12. Monitor and ensure sample bag being transfer promptly to 5PW for sampling after unstuffing

13. Monitor and ensure transfer activities being updated to Navision on time

14. Import shipment plan to plan monthly import shipment activities and warehouse storage allocation to drive cost saving and warehouse optimization. Ensure that warehouse is fully utilised before engaging 5PW

15. Prepare inventory aging and follow up on aged stocks, torn and sample stocks.

16. Prepare monthly inventory forecast report

Regulatory compliance

17. Ensure that all import activities comply with applicable laws and regulations, company’s Standard Operating Procedures and ISO Standards.

18. Stay updated on changes on the applicable laws and regulations.

Logistics Management

19. Oversee the transportation of goods from the point of origin to the destination

20. Monitor and track shipments to ensure timely and accurate delivery

Documentation and Record‐Keeping:

21. Maintain accurate records of all import transactions and documentation.

22. Ensure proper documentation is prepared for customs and regulatory agencies.

23. Handle and resolve any discrepancies or issues related to shipment documentation.

Cost management

24. Develop and manage the budget for import shipping activities.

25. Analyze shipping costs and identify opportunities for cost reduction and efficiency improvements.

26. Monitor and report on shipping expenses and performance

27. Verification of invoices from 3PL that related to import shipment, storage & transfer activities

Problem Resolution:

28. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies

29. To ensure promptly feedback receive from 3PL regarding any quality issue and/or shipment issue to the suppliers

30. To submit claim and/or feedback quality issue and/or shipment issue to supplier

31. Act as a liaison between various parties involved in the import process to resolve conflicts or issues.

Team Management:

32. Supervise and provide guidance to the import shipping team.

33. Train team members on best practices, regulations, and procedures.

34. Conduct performance evaluations and manage team development. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies.

Technology and Systems Management:

35. Utilize import management software and systems to track shipments and manage documentation.

36. Stay informed about technological advancements and implement new systems or tools to improve efficiency.

Risk Management:

37. Identify and assess potential risks related to the import process.

38. Develop and implement risk mitigation strategies to minimize disruptions.

Requirements

● Bachelor’s Degree or Diploma in Purchasing/Supply Chain / Logistics or equivalent related qualification

● Minimum 7 years of relevant managerial experience in manufacturing or relevant industry

● Proficient in Microsoft office applications and other relevant software (eg. Navision)

● Strong written and verbal communication skills

● Able to multi-task in a fast-paced environment

● A dynamic team leader with a positive working attitude. Able to organize and lead a small team to attain business excellence

• Lead the team in executing electrical work during the construction phase, including cable tray installation, cable pulling, panel installation, cable termination, and testing/commissioning for MV/LV switchgear, transformers, UPS, DCIS/HMI, etc.
• Monitor and inspect construction activities to ensure compliance with design documents.
• Manage a team comprising supervisors, sub-contractors, and vendors.
• Responsible for electrical interfaces with the operational team, conducting meetings, and providing technical clarifications.
• Investigate and troubleshoot electrical switchgear faults or failures, implementing effective corrective and preventive actions.
• Analyze and enhance equipment reliability to prevent recurrence, collaborating with operation groups and external contractors.
• Prepare documentation for maintenance work, ensuring compliance with safety standards, and utilizing appropriate Method Statements and Risk Assessments, meeting BCA requirements.
• Collaborate cross-functionally to ensure systems, equipment, and rooms align with internal customers' needs.
• Review inspection and testing plans for electrical and instrument system installations through relevant checklists.
• Coordinate with stakeholders to ensure the smooth completion of projects.
• Ensuring each stage of the project happens on time, on budget and to a high standard.
• Liaising with staff at every level.
• Sharing regular progress report with top management team
• Working in an office or onsite.

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

Human Resources Manager

Job Description:

Lead the creation of a new HR department to provide efficient and effective support across the company, fostering an environment where employees can thrive and ensuring HR becomes a key business support function.

Job Responsibilities:

HR Management
1. Manage onboarding for new hires (local and foreign), including setting up bank details, personal information, and orientation.
2. Administer dormitory contracts for foreign workers, ensuring compliance and managing renewals, check-ins, and check-outs.
3. Oversee recruitment and termination processes, including work permit and foreign pass applications/renewals for foreign workers and supervisors.
4. Handle day-to-day HR queries such as leave and MC applications for all employees.
5. Implement HR policies and procedures to ensure smooth operations and compliance.
6. Manage performance appraisal systems and assist with employee relations.
7. Maintain accurate HR documentation and employee records.
8. Organize company events, including logistics such as venue bookings, catering, and coordination.
9. Identify areas for process improvement within HR functions and implement solutions to enhance efficiency.

Admin Support
1. Provide administrative support to the Finance Head, including correspondence, cheque deposits, and meeting scheduling.
2. Assist the Projects Director with worker-related information and administrative tasks for projects.
3. Consolidate petty cash claims for projects.

Job Requirements:

• Candidate must possess at least Diploma/ Bachelor's degree (or equivalent) required.
• At least 4 Year(s) of working experience in the related field is required for this position. Fresh grads with 1-2 years of relevant experience are welcomed to apply.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Strong proficiency with technology, including a willingness to integrate new tools, including AI-based solutions.
• Excellent communication skills with the ability to interact with personnel at all levels.
• Strong attention to detail and organizational skills.
• Ability to work with numbers and handle basic financial tasks.
• Positive and friendly disposition, Professional attitude
• Proactive in staying current with industry regulations, especially regarding foreign worker requirements (MOM regulations).
• Proficiency in Microsoft Word, Excel, and Teams.
• Familiarity with insurance contracts is a bonus.

Offices in central locations - HarbourFront Centre

Benefits for confirmed FT - Medical Coverage by Prudential

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Responsibilities:

1. To ensure alignment of Divisional Procurement strategy & processes to the Group Procurement Policies & Authorities
2. To ensure effective governance and transparency of operations
3. To maximize value creation & optimize total cost of ownership
4. To ensure a stable and competitive supplier base
5. To adopt best in class procurement systems and processes

Strategic Responsibilities:

1. Perform Spend Analysis to support sourcing strategy and annual plan development for TSL
2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for TSL
3. Drive procurement cost reduction initiatives within TSL
4. Support the development and drive the implementation of Group Procurement strategies, policies and initiatives at TSL
5. Contribute to the development of procurement planning processes
6. Lead/Manage the procurement processes at TSL
7. Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA for TSL
8. Drive and manage capability development and knowledge management for TSL

Operational Responsibilities:

1. Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
3. Supplier Classification, Relationship Management and contract management
4. Proactively work with Stakeholders and assist in or directly manage spend
5. Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
6. Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
7. Analyze past and future demand volumes, inventory trends and current inventory levels
8. Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs) at TSL
9. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
10. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.
11. Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes.
12. Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization.
13. Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders.
14. Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies.
15. System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.
16. Managing the roles and permissions assigned to individual users. Involves in determining the access levels and responsibilities of different users and ensuring that the appropriate individuals or authorities have the necessary approval rights.
17. Continuous improvement: Stay informed about emerging procurement trends, technologies, and best practices. Proactively identify opportunities for process improvement and automation. Lead or participate in projects to implement new tools, systems, or process enhancements.

Requirements:

1. Operational

(i) Perform Cost Benefit analysis of strategies and initiatives

(ii) Prepares Monthly, Quarterly and Yearly performance reporting, when required

(iii) Project implementation

(iv) Perform business process analysis for Procurement (MS Dynamic 365)

(v) Risk Management and reporting

(vi) Drive ESG policy implementation and reporting for Procurement

2. Strategic

(i) Identifying procurement strategies to suit the different business needs

(ii) Negotiations with strategic vendors, when required.

3. Interactions

Divisions/BUs (50%)

(i) Implement the strategic procurement initiatives across the

Division.

External Parties (50%)

(i) Negotiations with strategic vendors

(ii) Guide consultants on the relevant strategic procurement

initiatives

i. Bachelors's Degree in any discipline

ii. Masters Degree or Procurement Professional Certification will be an advantage.

iii. Minimum 8 years of experience

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

Job Responsibilities:

1. Project Planning and Coordination:

• Develop detailed project plans, schedules, and budgets for the LRT Train.
• Ensure the integration of design, engineering, procurement, and construction phases.
• Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

2. Risk Management:

• Identify potential risks (technical, financial, operational) early in the project.
• Develop strategies to mitigate risks and ensure smooth project execution.

3. Resource Management:

• Manage resources such as labor, materials, and equipment.
• Oversee procurement processes for materials and services needed for the project.

4. Quality Control:

• Ensure the project complies with safety standards, quality control procedures, and regulatory requirements.
• Supervise inspections, audits, and testing of materials and work.

5. Progress Monitoring and Reporting:

• Track project progress against timelines and deliverables.
• Provide regular updates to senior management, stakeholders, and regulatory bodies.
• Address any deviations from the schedule or budget.

6. Problem-solving and Decision-making:

• Resolve issues related to construction, engineering, or delays that might impact the project’s schedule or budget.
• Make decisions on technical matters that could affect the overall success of the project.

7. Project Closeout:

• Ensure all deliverables are completed, and the MRT system is handed over to the operational team.
• Organize the final inspection and commissioning process.

Requirements

1. Educational Background:

• A degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or Locomotive
• Certifications in Project Management (e.g., PMP, PRINCE2) are often preferred.

2. Experience:

• Significant experience (5+ years) in managing large infrastructure projects, especially in transport or construction industries.
• Previous experience in MRT or rail projects is highly advantageous.

3. Technical Skills:

• Familiarity with project management software (e.g., MS Project, Primavera).
• Knowledge of the MRT system design, construction, and operational requirements.
• Understanding of safety standards and environmental regulations.

4. Leadership and Communication Skills:

• Strong leadership to manage and motivate teams.
• Excellent communication and interpersonal skills to manage relationships with stakeholders.

5. Problem-solving Ability:

• Critical thinking to resolve issues related to project design, execution, or regulatory challenges.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.
Analyzing market trends and preparing forecasts.
Generating new business leads.
Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploy successful marketing campaigns and own their implementation from ideation to execution
Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
Produce valuable and engaging content for our website and blog that attracts and converts our target groups
Build strategic relationships and partner with key industry players, agencies and vendors
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
Oversee and approve marketing material, from website banners to hard copy brochures and case studies
Measure and report on the performance of marketing campaigns, gain insight and assess against goals
Analyze consumer behavior and adjust email and advertising campaigns accordingly
Marketing Manager Requirements

A Bachelor’s degree in marketing, business or any other relevant field
Sound understanding of marketing fundamentals and tactics
Creative thinking and problem-solving ability
Leadership and project management skills
Knowledge of digital marketing and social media marketing strategies
Excellent verbal and non-verbal communication skills
Proficiency with marketing tools and software
Proficient in marketing research and statistical analysis
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Issue timely instructions to address delays or emergencies at construction sites.
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.

Responsibilities:

• Oversee the execution of sub-contractor agreements and ensure adherence to the project timeline, quality standards, and budget.
• Monitor sub-contractor performance, including progress reports, quality of work, and compliance with contractual obligations.
• Implement effective cost control measures, identifying and managing any contract variations or claims.
• Maintain strong communication channels with sub-contractors and internal teams to ensure alignment with project goals.
• Manage risk, ensuring compliance with legal, safety, and regulatory requirements throughout the project lifecycle.
• Reporting to Project service manager on day to day operational works.

Requirements:

• Minimum 8 to 10 years of experience in managing sub-contractors in large-scale construction, engineering, or EPC projects. Similar experiences can be considered.
• Proven track record in managing sub-contracts for projects, vendor, suppliers
• Strong knowledge of contract management, procurement processes, and cost control.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment, ensuring timely and quality project delivery.

Our Addresses and Working Hours:

Seatrium Limited

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description & Requirements

• Plan, lead and monitor progress and performance against the project plan.
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Take actions to deal with the results of delay, bad weather or emergencies at construction site.
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues.
• Effectively applies safe and economical methodology enforces project standards.

Requirement:

• Candidate must have recognised Degree in Civil Engineering or its equivalent
• Minimum 8-10 years' construction experience in project/site management in construction industry
• Work as Team leader, leading team on project requirements and target achievement
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

1. Manage and control daily work activities at Mechanical and Electrical project sites of Fusion Engineering & Services Pte Ltd at various locations in Singapore (Construction and plant maintenance work). Applicant should be well versed in reviewing contract documents and submitting quotations with a proactive approach

2. Applicant shall implement safe work practices at the job site to work towards Zero LTI

3. Applicant should have sound experience in managing manpower and execution of project sites

4. To work closely with the owner, client, sub-vendors, main contractors, and suppliers

5. Manage and Execute the project activities including Quality to ensure that the project is completed according to the planned schedule

6. The Project Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements

7. To maintain project documentation at all phases of construction

Purpose: To manage an Accounts Payable team of six, work on process improvements in the Finance and Accounting department and improve internal control processes. Analyze project profitability and identify variances to work on sales margin improvements. Audit of travel claims, handle month-end reporting, external audit, IRAS’ GST and income tax computation and ad-hoc financial analysis and respond to the Department Of Statistics.

Key Area of Responsibilities:

• Check on sales margins’ variances and drive improvements.
• Spearhead process improvements and continuously review and improve internal control processes.
• Prepare month-end reports.
• Audit overseas travel claims
• Manage external audits and review audit reports.
• Review corporate tax computation and respond to IRAS’ queries.
• Prepare quarterly GST reports for submission to IRAS.
• Support and participate in the company's continuous improvement program.
• Prepare ad hoc financial analysis e.g. for submission of government sector survey form.

Qualification & Experiences:

• Degree In Accountancy or Diploma in Accountancy with professional certification like ACCA certification
• Min 8 years of experience as a finance professional.
• Must have experience in the manufacturing industry and product costing knowledge.
• Detailed, meticulous, and able to work with a tight timeline.
• Good interpersonal and communication skills.
• Strong leadership and supervisory skills.
• Strong analytical, critical thinking, and problem-solving skills