Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Company: Electronics, Manufacturing, Trading Company

Location: West

Position: Shipping Coordinator (Job ID: 19393)

Working hour:

Monday to Friday - 9am to 6pm,

Saturday - 8am to 2pm (x1 time per month with duty allowance for 6 hours of work)

Benefit:

✓ Fixed bonus: 1 month
✓ Medical + Dental + Specialist
✓ Daily transport reimbursement

Job Description:

• Shipping Documentation – Prepare and manage large volume of shipping documentations (Invoice, Packing List, Delivery Orders and Airway Bill) by stipulated daily schedules to facilitate outbound shipment delivery to customers
• Document Control and Accuracy – Ensure all shipping documents are accurate, complete and comply with industry regulations and Company standards
• Logistics Coordination – Coordinate import shipment documentations with forwarders for timely transportation to Warehouse
• Communication – Act as the main point of contact with regards to any shipping enquiries and workclosely with internal and external stakeholders to ensure smooth flow of daily operations
• Reporting – Perform operation management reports

Job Requirements:

• Minimum Diploma in Logistics Management or relevant discipline
• Possess minimum 1 year of relevant logistics experience in handling import & export shipping documentation
• Knowledge of standard shipping & business documents & their terminology will be an advantage
• Proficient in MS Office (Powerpoint, Excel, Word and Outlook)
• Have good written and verbal communication skills
• Have initiative and is a team player
• Adaptable to fast-paced environment with a sense of urgency
• Able to multitask, prioritize and manage time efficiently and work independently with minimal supervision
• Good analytical and problem-solving skills

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

- Permanent

- Up to $3,600 + Benefits

- Bras Basah

- 44 hours rotating shift

- Attractive Benefits: $2,000 Medical Spending Account

- Attractive Benefits: $1,000 Flexible Benefit

- Attractive Benefits: Birthday Leave + $200 in Birthday Month

- Attractive Benefits: Free Annual Health Screening

Job Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
• Glitch reports are to be written when necessary.
• Ensure guest room security emergency and fire procedures; encourage the use of Safe Deposit boxes and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Period:

• Permanent

Working Hours:

• 44 hours rotating shift

Salary:

• Up to $3,600 + Attractive Benefits
• Attractive Benefits: $2,000 Medical Spending Account
• Attractive Benefits: $1,000 Flexible Benefit
• Attractive Benefits: Birthday Leave + $200 in Birthday Month
• Attractive Benefits: Free Annual Health Screening

Location:

• Bras Basah

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description & Requirements

1. Managing chinese medication stock levels.

2. scheduling work schedule for employees

3. Ensuring that all procured items meet quality standards and regulatory requirements.

4. Analyzing costs and implementing costsaving strategies without compromising product quality

5. Identifying and selecting reliable suppliers for traditional Chinese medicine ingredients, equipment, and supplies.

6. Support the store operations

7. Handle other ad-hoc job delegated by superior

Job requirement:

- Possess at least a Bachelor Degree certificate

- At least 10 years total working experiences

- At least 5 years in the relevant working experiences

- Able to work retail hour

- Able to work on weekend

§ Candidate is the in charge of the overall supervision an entire organization

§ Assist with operations may require to carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistic items

§ Plan, develop and implement innovative sales and marketing campaign, promotion and merchandising programs which will improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, move and store goods according to protocols

§ Perform inventory checks on a regular basis

§ Inspect goods and ensure that they are in good condition in a timely manner

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master's degree in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with good track record

§ Physically fit in order to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organisation skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

§ Candidate is in charge of the overall supervision of an entire organization

§ Assist with operations that may require carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistic items

§ Plan, develop, and implement innovative sales and marketing campaigns, promotion and merchandising programs to improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, moving and storing goods according to protocols

§ Perform inventory checks regularly

§ Inspect goods and ensure that they are in good condition promptly

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master's in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with good track record

§ Physically fit to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organization skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

• Manage day-to-day operations of a restaurant
• Develop & Manage the Budget to ensure all costs are in line
• Ensure guest satisfaction and Customer Service Action are implemented
• Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards
• Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work.
• Handle customers` feedback and complaints, ensuring that improvements are made accordingly
• Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience
• To ensure staff hygiene and outlet cleanliness at all times.
• To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

§ Candidate is the in charge of the overall supervision an entire organization

§ Assist with operations may require to carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistic items

§ Plan, develop and implement innovative sales and marketing campaign, promotion and merchandising programs which will improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, move and store goods according to protocols

§ Perform inventory checks on a regular basis

§ Inspect goods and ensure that they are in good condition in a timely manner

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master degree in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with good track record

§ Physically fit in order to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organisation skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

Role responsible :

• Handling sales inquiries and course-related questions from clients.
• Maintaining strong client relationships, both with corporate and individual clients..
• Willing to travel overseas for meetings
• Excellent client relationship management skills
• Providing leadership, setting goals and making strategic decisions for the long term success of the business

Requriments :

• Able to comunicate in English, Chinese and Japanese
• At least 3 years relevant experience

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Key Responsibilities:

1. Team Management:Lead and manage administrative teams, ensuring tasks are performed efficiently and in a timely manner.
   Provide coaching, mentoring, and performance management for administrative staff.
   
2. Office Operations:Oversee the smooth functioning of daily office activities (e.g., office supplies, facilities management, maintenance, etc.).
   Manage office infrastructure, including arranging for repairs, upgrades, or any necessary changes.
   
3. Budget and Resource Management:Handle budget planning and control for administrative expenses.
   Procure office supplies, equipment, and services at competitive rates.
   
4. Policy and Procedure Development:Develop and implement administrative policies, systems, and procedures.
   Ensure compliance with local laws and company policies related to health, safety, and data protection.
   
5. Documentation and Reporting:Oversee the preparation and management of documents, reports, and presentations for management meetings.
   Maintain company records, filing systems, and archives in an organized manner.
   
6. Liaison and Communication:Act as the point of contact for internal and external stakeholders regarding administrative matters.
   Coordinate communication between departments, suppliers, and service providers.
   
7. Event Planning and Logistics:Organize company events, meetings, and business travel arrangements.
   Ensure logistics for conferences, workshops, and training sessions are handled smoothly.
   
8. HR Support (if applicable):Support HR in activities such as onboarding, recruitment coordination, and employee welfare initiatives.
   Maintain employee records, assist with payroll, and handle leave and attendance management.
   

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is typically required.
• Experience: At least 3-5 years of relevant administrative or office management experience is generally preferred. Experience in managing teams or departments is a plus.

Key Skills:

1. Leadership and People Management: Ability to lead, motivate, and develop a team.
2. Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
3. Communication Skills: Strong verbal and written communication abilities to liaise effectively with colleagues, vendors, and senior management.
4. Problem-Solving: Ability to identify issues and implement solutions quickly.
5. Proficiency with Office Tools: Strong command of Microsoft Office Suite (Excel, Word, PowerPoint), and experience with administrative software.
6. Attention to Detail: Ability to ensure that administrative processes are accurate and compliant with company policies.
7. Financial Acumen: Experience with budget management, cost control, and resource allocation.
8. Time Management: Efficiency in managing time and delegating tasks appropriately.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Company Information:

Tai Er Grilled Fish is under Jiu Mao Jiu, a listed company on the Hong Kong Exchange (HK.09922) and has been in operation for over 25 years with more than 10,000 employees. Tai Er boasts of 269 outlets worldwide and is reaching the shores of Singapore to open its 270th. The popular Sauerkraut grilled fish chain is scheduled to open its flagship outlet in Changi Airport, Jewel in July of 2021.

【太二酸菜鱼】是九毛九集团旗下餐饮品牌。九毛九集团经营至今已逾25年，就职员工逾1万人，并在2020年1月于香港交易所挂牌上市成为国际控股公司（HK.09922）。目前，【太二酸菜鱼】已在世界各地开设共269家门店，现将进入新加坡，于六月份在星耀樟宜开设本地第一间‘太二酸菜鱼旗舰店’。

* Take charge of Quality, Service, and Cleanliness assurance within the outlet operations

* Assist in outlet operations, cash control, and shift management

* Assist manager to plan staff duty schedule for service and kitchen crew and ensure sufficient staff and monthly management reports

* Make every effort to let customers feel welcome with friendly and uncompromising service.

* Supervise operations in outlet and serve customers.

* Handle customer complaints, maintaining good customer relationships.

* Assist in administrative work related to outlet operations

* Progressively master the skills to run restaurant operations.

Requirement(s):

* Good experience in Restaurant operations Management

* Good communication and leadership skills

* Determined and capable to work under pressure in a fast-paced environment

* Diligent team player passionate about F&B operation

Job Responsibilities:

• Lead and manage a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements, ensuring efficient execution and compliance with regulatory requirements.
• Serve as the primary liaison with creditors, regulatory bodies, and other key stakeholders, maintaining effective communication and managing expectations throughout the insolvency process.
• Assist the Liquidator in investigating the financial affairs of insolvent companies, identifying opportunities for asset recovery, and facilitating the distribution of assets to creditors in accordance with legal and regulatory frameworks.

Job Requirements:

• Minimum 2 years of relevant experience
• Able to work independently, multitask, prioritize, and manage time effectively.
• Able to lead a team.

Working Hours:

• Monday to Friday: 9:00 AM to 6:00 PM

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tan Kian Boon (AJ)

Registration Number: R24123934

AlwaysHired Pte Ltd

EA Licence No: 24C2293

To responsible, lead and manage full aspects of operation including but not limited to, operations training, manpower management, maximization of sales and minimising losses, customer care relationship management.

To responsible and administer compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures.

Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient.

Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintaining of stock.

Provide all general records, data, statistics and any reports as required by the Management.

Plan and manage the work schedules of team members.

Coach, motivate and provide support to team members to create positive, productive and prosperous working environment.

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.

2. Appointing the right people for the right job.

3. Preparing a budget for the department consulting departmental heads.

4. Planning menus for various outlets in consultation with chefs and restaurant managers.

5. Designing and implementing sales promotional activities to achieve the revenue target.

6. Analyzing competitors’ strategies and their market share.

7. Liaising with government agencies.

8. Keeping the staff updated on the latest trends in the food and beverage sectors.

9. Controlling all three elements of costs- food cost, labor cost, and overheads.

10. Scheduling a training program for all the staff of the food and beverage department.

11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.

12. Maintaining a very good rapport with guests.

13. Attending meetings called for by the general manager.

14. Implementing hygiene and safety standards.

15. Monitoring the performance of the departments.

16. Investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.

17. Select suppliers for kitchen commodities

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Degree in food service management or related field

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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