Purpose of the Role

The Manager, Transformation Office, serves as a pivotal support to the CEO and CTO, ensuring the effective implementation of APSN’s initiatives. Acting as a staff officer to the CEO, the role encompasses oversight of transformation projects, alignment of strategic priorities, and fostering innovation to position APSN as a forward-looking organization. The incumbent will drive cross-functional collaboration and support the organization’s efforts to adapt and thrive in a dynamic landscape.

Key Responsibilities

1. Strategic Support to the CEO

• Provide comprehensive administrative and strategic support to the CEO, ensuring alignment with APSN’s vision and Board initiatives.
• Coordinate and prioritize strategic projects across departments in line with organizational objectives.
• Prepare reports, presentations, and briefing materials to facilitate decision-making and communication with stakeholders.

2. Support for the CTO and Strategic Plan Implementation

• Work closely with the CTO to translate APSN’s strategic plans into actionable and measurable initiatives.
• Oversee the implementation of transformation projects, ensuring they meet objectives within scope, timeline, and budget.
• Collaborate with Project Champions and Project Managers to track progress and address challenges effectively.
• Provide regular updates to the CEO and CTO on the status of strategic plans and project milestones.

3. Horizon Scanning and Innovation

• Monitor industry trends, emerging technologies, and best practices to inform APSN’s programmes and services.
• Identify opportunities for innovation that align with APSN’s mission and enhance beneficiary outcomes.
• Propose forward-looking strategies to ensure APSN remains adaptive and relevant in the social service sector.

4. Change Management

• Design and implement change management strategies to support organizational transitions.
• Facilitate training and capacity-building initiatives to prepare staff for new processes and systems.
• Engage stakeholders at all levels to secure buy-in and drive successful adoption of changes.

5. Continuous Improvement

• Analyze and improve existing processes to enhance organizational efficiency and effectiveness.
• Gather and incorporate feedback from stakeholders to refine APSN’s strategies and initiatives.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Strategic Management, Social Services, or a related field.
• At least 5 years of experience in project management, strategic planning, or organizational development.
• Proven track record of implementing multi-stakeholder projects successfully.
• Familiarity with innovation and change management methodologies.
• Knowledge of the social service sector and its challenges is an advantage.
• Strong organizational and multitasking abilities.
• Excellent communication and stakeholder management skills.
• Analytical and strategic thinking to align initiatives with APSN’s vision and Board priorities.
• Proficiency in project management tools and digital platforms.
• Creative thinking to drive innovation and improvements.
• Proactive and self-driven, with a commitment to APSN’s mission.
• Adaptable and resilient in dynamic and evolving environments.
• Collaborative, with the ability to engage and inspire diverse stakeholders.

Responsibilities include:

- Assist in daily operation

- Ensure the restaurant and kitchen are clean and properly maintained

- Oversee food preparations, presentations and storage to ensure food health and safety standard

- Regular interactions with customers to gather feedback

- Resolving of conflicts in a professional manner

Qualities we seek include:

- Experience in F&B operations and management

- Positive attitude and commitment to excellence

- Respective skills to perform required duties

- Excellent inter-personnel and communications skills

- Team player who believes in team work

- Willing to learn and able to work under pressure

- Minimum 5 years of working experience in F&B management

- Must be able to work night shift and split shift

- Must be able to work extra hours, weekends and public holidays if required

Job Info:

• Basic up to $6,000 + Commission + Variable Bonus
• Working Days: 6 Days (including weekend)
• Working Hours: 11am - 8pm (Mon - Sat), 10am - 7pm (Sun)
• Location: Central

Job Description:

• Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.
• Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.
• Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.
• Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.
• Risk Management: Identify potential risks and implement strategies to mitigate them.
• Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.
• Community Engagement: Represent the company in the local community, building relationships and promoting our brand.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Info:

• Working Days: Monday - Saturday (5.5 days)
• Working Hours: 8:30am - 6:00pm (weekdays), 8:30am - 1:00pm (Sat)
• Location: Central
• Salary: Basic up to $5,000

Job Description:

• Track and monitor maintenance programs and schedules for ongoing effectiveness.
• Conduct inspections to verify that the property is well maintained.
• Oversee emergency and ad hoc repairs, troubleshooting, and breakdown management, providing technical support to the team and coordinating with subcontractors and vendors.
• Prepare monthly reports for management review.
• Plan and manage maintenance services, schedules, and improvement projects to ensure smooth building operations in coordination with the Senior Management team.
• Ensure that the Facilities Maintenance team and external contractors/vendors comply with ISO standards, regulations, and safety guidelines.
• Supervise building systems, including fire safety, landscaping, and mechanical and electrical systems, to ensure safe and smooth operation.
• Coordinate and oversee all M&E administrative tasks by liaising closely with consultants and clients.
• Monitor and address building system breakdowns, defects, and shutdowns.
• Perform additional facilities management duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

- Lead the development and execution of a comprehensive digital product strategy aligned with company objectives

- Foster collaboration with diverse teams including design, engineering, and marketing to propel product innovation

- Conduct in-depth market research and analysis to uncover opportunities for feature enhancements and new product offerings

- Define precise product requirements, craft user stories, and prioritize backlog items to drive product development

- Engage closely with stakeholders to ensure products align with business objectives and user expectations

- Utilize data-driven insights to monitor and optimize product performance metrics for continuous improvement

- Orchestrate seamless product launches and oversee successful deployment of new features

- Stay abreast of industry trends and cutting-edge technologies to maintain competitive advantage

- Champion the product internally and externally, articulating its value proposition and benefits effectively

- Provide advisory support on client engagements and contribute to client acquisition efforts

- Collaborate on presenting recommendations to senior leadership for strategic approval

- Play an active role in new client acquisition and business presentations as needed

- Lead discussions and planning for quarterly and annual business reviews with key brands

- Offer methodological support, coaching, professional development, and training to team members

- Evaluate the digital health of current clients and spearhead efforts to bring in new clients while nurturing relationships

- Connect with key business executives and stakeholders to drive business development and achieve targeted goals focusing on RUN, INNOVATION & GROWTH

Location: Palais Renaissance Orchard, Singapore

Company: TEMPURA ENSEI

Opening Date: March 2025

About Us: Tempura Ensei is a fine dining Japanese tempura restaurant opening in March 2025. We offer an authentic Edo-style tempura dining experience, using the freshest seasonal ingredients sourced directly from Japan. Our goal is to provide top-tier service with a warm and welcoming touch, making our guests always feel at home.

Position: Assistant Restaurant Manager

Salary: $4300 per month

Benefits:

• Tips and profit share
• 2 days off per week
• AWS and variable bonus
• Annual leave: 14 days of leave with an annual increment of 1 day, up to a maximum 21 days
• Meal allowance: $10 per day

Job Scope:

• Oversee daily operations, ensuring high standards of service and quality
• Manage and train staff, fostering a collaborative and friendly environment
• Coordinate with kitchen and front-of-house teams
• Handle customer inquiries and resolve complaints with a warm, professional approach
• Maintain inventory and budget control
• Monitor and ensure compliance with health and safety regulations
• Implement and maintain service standards and procedures
• Assist in developing and executing marketing strategies to attract and retain customers
• Ensure effective communication between all departments
• Conduct regular staff meetings to discuss updates, concerns, and feedback along with other responsibilities to be discussed upon onboarding

Requirements:

• Previous experience in a similar role
• Strong leadership and communication skills
• Friendly and approachable demeanor
• Passion for Japanese cuisine and fine dining

Please send your resume and cover letter to [email protected].

Be a Part of Something BIG!

Are you ready to take your career to new heights? Do you have a passion for financial analysis, strategic planning, and international business? If so, we want you on our team! We are seeking a dynamic and experienced professional to join us as a Roaming Product Development Manager, where you will play a pivotal role in shaping the future of our roaming business.

Make an Impact by

• Assist in devising strategic planning of roaming business which include develop, implement, and manage comprehensive strategic plans to support long term plans and objectives.
• Financial analysis and reporting which include budgeting, forecasting and analyse financial data to assess potential risks and recommend strategies to mitigate them as well as to guide decision making and resource allocation.
• Manage roaming commercial with roaming operators in Asia & Africa including negotiate wholesale rate, develop business case, prepare contract and monitor traffic so as to maximize net payment position.
• Manage data & financial clearing and settlement with over 400 roaming partners worldwide.
• Attend GSMA conference and Alliance Meetings to engage roaming partners for roaming commercial and product development.

Skills for Success

• University Degree with Business, Finance or Accounting
• At least 5 years working experience in Financial Planning, Business Marketing or Accounting.
• Engage internal and external stakeholders

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

. Develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring, and workflow to meet project requirements

. Provide solutions for BIM-related technical issues and assist project teams with BIM implementation

. Set up processes and workflows for efficient delivery of BIM deliverables

. Establish guidelines for internal and external model exchanges between project stakeholders and monitor progress

. Attend client meetings and lead decision-making processes affecting BIM deliverables

. Liaise and coordinate with other trades for cross-team support on BIM software

. Regularly meet with key project staff to update on progress and document meeting minutes

. Oversee BIM coordination and daily management of BIM project data sets/workflows and project setup

Job Requirements:

. Certificate in AutoCAD Autodesk advanced module

. Certificate in Revit MEP Autodesk advanced module

. Minimum 10 years of experience in M&E drafting using AutoCAD, Revit, and BIM preferably from the Construction industry

. Outgoing personality with strong interpersonal and communication skills

. Ability to work independently and target-oriented in a stressful environment

. Ability to work well in a team and demonstrate initiative and commitmen

• At least 5 years of experience focusing on IT infrastructure and network project management. Past experiences with project management of enterprise network technology refreshes and new data center networks and infrastructure builds.

• In-depth understanding of networking technologies, including Software-defined Network (SDN), LAN/WAN, firewalls, IPS, routers, switches, and cloud-based networking solutions.

• Proven track record in managing large-scale network projects from concept to deployment.

• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, PMI).

• Excellent communication, leadership, and interpersonal skills, with the ability to manage teams and collaborate across departments.

• Certifications such as PMP, ITIL, or relevant networking certifications (e.g., Cisco CCNP) are highly preferred.

• Experience with project management tools, MS Project, JIRA, Confluence and ServiceNow is a plus.

Preferred Skills:

• Experience with cloud computing platforms (e.g., AWS, Azure) and hybrid network architectures.

• Good knowledge with TCP/IP, network security protocols, VPNs, and encryption technologies.

• Familiarity with data center build and deployment of structured cabling technologies.

• Ability to manage multiple projects simultaneously and work in a fast-paced, dynamic environment.

We are partnering with a leading e-commerce service provider to actively recruit for a HR & Admin Manager, to be based in Singapore.

The HR & Admin Manager will be responsible for managing and developing the workforce as well as building a positive company culture, focusing on the following:

- HR Strategy & Policy Development

- Talent Acquisition & Workforce Planning

- Employee Engagement & Culture

To be shortlisted, you are required to have the following:

- Bachelor's Degree

- At least 5 years of HR experience, focusing on talent acquisition, HR ops and/or employee engagement.

- Excellent command of English and Mandarin.

EA Licence: 17C8713

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Job Description

•Involve in the Institute’s promotional activities

•Coordinating and assisting Managers in the admission processes and ramping up the system to gear up with the projected growth by undertaking marketing our institute’s programmes

•Assist Managers in development of global communications plan that builds public awareness, understanding and support

•Assist Managers in developing and implementing systems for managing the marketing and admissions process

•Delivering sales targets and drive the sales target requirements

•Coordinating and assisting Managers in generating leads through marketing activities and evaluate their effectiveness regularly; allocation of leads and managing cross-leads, to ensure higher closing rate

•Engage on relationship management & trust building with existing & potential clients of the institute (Parents)

•Involve in the ‘Road Shows’ for the institute at various international locations and create a brand awareness about the education system followed & the organization to the prospective customers of various nationalities leading to successful enrolments

•Involve in ‘Open Houses’ to showcase the institute’s system

•Contact prospective individuals by telephone to promote products/services

•Explain the product or service to potential customers

•Handle customer questions

•Schedule appointments for Managers to meet prospective customers

Minimum Academic Qualifications
Bachelor’s degree in marketing or business administration

Selection Criteria

1. Brand champion

2. Strong verbal and written communication skills

3. Personality

4. Customer Centric

5. Effective team player

6. Promotional strategies and interpersonal skills

7. Must be computer literate

8. Min 2 years of relevant experience in education industry

9. Able to start work immediately

Location

Based in India

Responsibilities:

Technical Leadership & Client Engagement

• Lead and guide software delivery teams, serving as the primary technical representative in client meetings to discuss and implement solutions.

Software System Design & Development

• Architect and develop software systems and applications tailored to the needs of clients, end-users, and other key stakeholders.

Requirements Management & Task Scheduling

• Partner with the Project Manager and Scrum Master(s) to ensure timely and successful delivery of the project scope, adhering to the agreed-upon schedule.
• Analyze project requirements and develop detailed work schedules for the team, employing agile methodologies such as daily stand-up meetings and sprints to meet key milestones.

Collaboration & Technical Feasibility

• Work closely with developers, software engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for performance.

Stakeholder Communication

• Act as the liaison between team members, management, and clients, ensuring that project outcomes are aligned with the defined scope and expectations.

Technical Advisory & Issue Resolution

• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.

Documentation & Communication

• Prepare and maintain technical documentation, design plans, and other essential information to facilitate clear communication and collaboration within the team.

System Enhancement Recommendations

• Evaluate and suggest modifications or upgrades to existing software systems and applications to enhance performance, functionality, and overall user experience.

Innovation & Trend Integration

• Stay informed about emerging trends and technologies in software development and integrate these advancements into design strategies and development processes.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements:

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Title: General Manager(Cleaning)

Reports To: CEO/Owner

Job Summary: This is a unique opportunity for a seasoned and results-oriented leader to establish and lead the Singapore operations. The General Manager (GM) will play a pivotal role in building a strong business presence, driving significant business growth and overseeing the daily operations efficiency and effectiveness. The GM will develop and implement strategies to drive sales growth, expand market presence, and lead the strategic direction in Singapore. This role requires strong leadership, organizational, and communication skills, as well as a deep understanding of the cleaning services industry.

Key Responsibilities:

Strategic Leadership:

· Develop and execute strategic plans to achieve the company’s goals and objectives.

· Analyze market trends and adjust strategies accordingly.

· Prepare and present reports to the CEO/Owner on the company’s performance and strategic initiatives.

Business Development:

· Identify and pursue new business opportunities to expand the company’s client base.

· Responsible for increasing the company’s sales

· Develop and implement marketing strategies to promote the company’s services.

· Negotiate contracts and agreements with clients and vendors.

Operational Management:

· Oversee the day-to-day operations of the company, ensuring all cleaning services are delivered to the highest standards.

· Develop and implement operational policies and procedures to enhance efficiency and effectiveness.

· Monitor and manage the company’s budget, ensuring cost-effective operations.

Staff Management:

· Recruit, train, and manage staff, including cleaning personnel and administrative support.

· Conduct regular performance evaluations and provide coaching and professional development opportunities.

· Foster a positive and productive work environment.

Customer Relations:

· Ensure high levels of customer satisfaction by maintaining excellent service quality.

· Address customer complaints and resolve issues promptly and effectively.

· Develop and maintain strong relationships with key clients and stakeholders.

Quality Control:

· Establish and maintain quality control procedures to ensure all services meet the company’s standards.

· Conduct regular inspections and audits of cleaning services.

· Implement improvements based on feedback and performance data.

Health and Safety:

· Ensure compliance with health and safety regulations.

· Develop and enforce safety protocols and procedures.

· Conduct regular safety training and drills for staff.

Qualifications:

· Bachelor’s degree in Business Administration, Management, or a related field (preferred).

· Proven experience as a General Manager or in a similar managerial role, preferably in the cleaning services industry.

· Minimum of 10 years of working experience in the cleaning services industry

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to develop and implement effective business strategies.

· Proficiency in Microsoft Office Suite and other relevant software.

· Knowledge of health and safety regulations.

Application Process:

Submit directly to [email protected]

Foong Siew Hoon(R1108953)

Giant Recruitment(EA License No: 22C0921)

The Student Services Manager plays a pivotal role in shaping and enhancing the student journey by overseeing a wide range of support services and programs that foster academic success, personal growth, and meaningful engagement. This leadership position involves managing a dynamic team of student services professionals, working collaboratively with faculty and administrative staff, and liaising with external partners to ensure an exceptional student experience.

The role requires a proactive and strategic approach to developing initiatives that address student needs, improve retention and graduation outcomes, and promote overall well-being. The Student Services Manager also serves as a key advisor to students, offering guidance on academic, personal, and professional challenges, while ensuring that all interactions and programs align with institutional goals and regulatory compliance.

This position combines strategic oversight with hands-on involvement, requiring strong leadership, excellent communication skills, and a deep commitment to supporting students in achieving their full potential.

Key Responsibilities

Overall

• Provide strategic oversight of the student experience at the school to support student growth, including training and, when necessary, restructuring the team.
• Manage the Student Experience (SXC) team, focusing on individual career development and implementing standard operating procedures (SOPs) and relevant protocols.
• Oversee the daily operations of the student experience department, including:
  • Supporting classroom setup.
  • Facilitating collaboration between lecturers, students, education consultants, and the Academic Board.
• Develop and implement strategies to improve student retention and graduation rates.
• Collaborate with faculty, staff, and external partners to align student support services with institutional goals.
• Manage department budgets and allocate resources effectively.

Student Advising & Support

• Develop processes to provide guidance and support to students in areas such as schedule planning, academic advising, and onboarding.
• Ensure student concerns and grievances are addressed and resolved promptly and effectively.
• Monitor student progress, identify at-risk students, and implement intervention strategies as needed.

Lecturer Support

• Oversee lecturer allocation and coordinate module scheduling.
• Develop processes to enable the SXC team to effectively support lecturers.
• Create and implement onboarding training for lecturers.

Team Leadership

• Supervise and mentor the Student Experience team.
• Identify competency gaps and create structured training plans for professional development.
• Conduct annual performance evaluations and quarterly check-ins.
• Ensure staff adherence to institutional policies and procedures.

Policy and Compliance

• Ensure compliance with regulatory requirements, including SSG regulations, student rights, data privacy (e.g., PDPA), and other legal standards.
• Maintain accurate records of student interactions, services provided, and outcomes achieved.

Student Engagement

• Develop and coordinate student events, workshops, and activities to enhance student engagement and the overall student experience.
• Promote awareness of available student support services through effective communication and marketing strategies.

Academic Programme Support

• Collaborate with the Academic Board and relevant stakeholders to communicate updates or changes to academic programs.
• Effectively inform the student body about academic changes, school policies, and events.
• Serve as the PIC for the annual student graduation event.

Required Qualifications:

• Bachelor’s degree in education, counseling, student affairs, or a related field.
• 5+ years of experience in student services, higher education administration, or a related area.
• Demonstrated leadership and management experience.
• Knowledge of student development theories and best practices in student affairs.
• Strong interpersonal, communication, and problem-solving skills.
• Familiarity with regulations such as PDPA, student management system and google classrooms.

Skills and Competencies

• Exceptional organisational abilities, with a strong aptitude for developing and refining processes to enhance efficiency and effectiveness.
• Proven leadership skills, including the ability to inspire, guide, and mentor teams toward achieving shared goals.
• A strong commitment to student success and wellbeing, demonstrated through proactive support and the creation of student-centred initiatives.
• Ability to work effectively both independently and collaboratively within a multidisciplinary team.
• Excellent analytical skills to assess, evaluate, and continuously improve service delivery and operational processes.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning for Offshore Clients
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Benefits Summary:

• Procurement Manager (FMCG)
• Permanent role
• Basic up to $ 6,500 +AWS +VB
• Monday to Friday, 9am to 6pm
• Location: Jurong West

Responsibilities:

• Regularly assess cost-saving opportunities and ensure that pricing for goods aligns with current market rates, is efficiently sourced, and procured to maximize value for the business.
• Lead accurate demand forecasting in collaboration with sales and marketing by monitoring and communicating forecasts, changes, inventory estimates, supply conditions, business risks, opportunities, and mitigation strategies.
• Analyze sales trends and influencing factors to incorporate insights into forecasting and inventory planning.
• Manage spending effectively and promote a culture of long-term savings in procurement costs.
• Build and maintain effective relationships with key suppliers for food and beverage raw materials, ingredients, and packaging to meet business needs.
• Collaborate with the Sales and Marketing Team to develop and implement strategic initiatives that support the business’s growth and profitability goals.
• Coach the team to develop the skills necessary for long-term business and individual success.
• Serve as the primary subject matter expert, developing policies and procedures related to procurement and planning.
• Oversee the purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows, thresholds, and tracking of Purchase Requests and Purchase Orders.
• Work with the Finance team to ensure that procurement management aligns with corporate standards.
• Stay informed about Import/Export regulations and ensure compliance, including coaching and training staff on these regulations.

Additional Information:

• Degree or Diploma in Purchasing/Supply Chain, Business, or a related field is required.
• Minimum of 3 to 5 years of work experience in purchasing, ideally within the FMCG sector, with a preference for food sourcing/purchasing.
• Experience in overseas food importation, particularly in freight cost management, MOQ negotiation, and inventory control. Experience in meat and cheese imports is considered advantageous.
• Knowledge of SAP software, pivot tables, VLOOKUP, and Excel.
• Proven track record of managing significant costs of goods with a strong motivation to deliver cost savings.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

ROLE OVERVIEW

The Packaging category assistant Manager for SEA will be responsible for supporting the SEA Category Manger in delivering packaging category strategies across SEA.

Responsibilities:

• Supports execution of relevant packaging projects for SEA under the guidance of the SEA Packaging Category Manager.

• Oversight of relevant packaging projects within SEA to ensure they are delivered as in accordance with market roadmaps.

• Identify any risks associated with delivering relevant packaging projects by leading resolution of critical issues impacting the projects and subsequently driving decisions to closure, escalating where appropriate.

• Support and report tracking, status and risks for relevant packaging projects

• Balancing cross-functional departments through partnering with key stakeholders that are working against the delivery of relevant packaging projects

• Ability to lead and influence project team members to take positive action and accountability for their assigned work; tries to resolve any issues/challenges directly with team members and escalates to management if needed.

SKILLS AND EXPERIENCE

• Bachelor’s Degree in engineering, technical or packaging related discipline or minimum of 3 years in project management within the Food Service, QSR, Consumer Packaged Goods or Pharmaceutical industries.

• Minimum 3 years in packaging-related industry/discipline with demonstrated success in packaging.

• Ability to work in a matrix organization: business acumen, communication, interpersonal, influencing, relationship-building and presentation skills.

• Excellent communicator at all levels of the organization

• Solid theoretical knowledge of primary package design and manufacturing processes and procedures.

• Analytical approach to problem solving and decision making with impeccable organizational skills and attention to details.

• Demonstrated knowledge and experience with technical software tools such as Microsoft Outlook, Word, Excel, PowerPoint and MS Project

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

RESPONSIBILITIES

Provides regulatory compliance and asset integrity advice to both the VP of Asset Management & Operations and all managers and staff, shore-bases and ongoing projects.

• Is a valued and contributing member of the management team, including the formulation and implementation of strategic objectives

• Supports the Company's mission and objectives to promote revenue, profitability, and growth.

• Establishes and maintains all facilities' Compliance procedures and standards.

• Focal point for all operational HSE, Operational Verification and Class related activities and coordinates support to the Operations Management offshore.

• Responsible for preservation of plant capability, asset integrity and reliability for all operations surface facilities.

• Co-ordinates integrity management of all operated assets ensuring management systems have risk-based inspection programs

• Co-ordinates the delivery of all Asset Integrity engineering support to the Operations Management offshore

• Liaises with Facility Operations and Shore Support personnel to assist with understanding, defining and quantifying process technical issues to enable precise and relevant problem definitions to be drafted

• Ensures an effective audit and review process is implemented and managed, including evaluation of the audit reports and provision of recommendations for identified deficiencies

• Provides Management of Change (MOC) support I services to all operating assets in accordance with Operations Management System

• Member of the Operations Onshore Emergency Response team

• Operates within the OPEX budget as dictated by dedicated cost centre

• Ensures that compliance to the company management systems is followed

• Ensures compliance with the Safety, Health and Environmental Management Systems for all

assets/facilities

• Develops, produces and controls all necessary technical documents and procedures

• Seeks continuous improvement in integrity management process through the implementation of best practice procedures, systems and programs.

• Responsible for supporting the introduction and implementation of quality management systems as well as verification and audit

• Responsible for asset wide operations and maintenance standard setting

• Ensures statutory and Company standards of health, safety, welfare and security are met within areas of own responsibility

REQUIREMENT

• Minimum qualification college/university degree

• 15 years' experience in Oil & Gas facilities offshore (or similar) in Operations or maintenance capacity 5 years of which in Compliance & Asset Integrity Management at a senior level

In-depth knowledge of Asset Integrity.

• Extensive knowledge of maintenance, integrity and compliance in varying roles on both fixed and floating installations.

• Demonstrable experience in the implementation and management of the Safety Case Process, Safety and Environmental and Quality Management Standards.

• Knowledge of facilities engineering, production engineering, maintenance engineering, marine operations and planning functions.

• In depth understanding of Legislation codes and standards applicable to the operation of offshore platforms.

• In depth understanding of Class Society rule sets.

• Development and implementation of risk-based Integrity Management strategies.

• Knowledge and understanding of hydrocarbon industry applicable NDT techniques and principles.

• Effective manager of key financial issues that impact overall operation functions and the business.

• Must possess excellent communication skills and be able to demonstrate skills in problem solving, team building, negotiation, total quality management, ingenuity and initiative.

• Must possess knowledge of business and operational planning processes.

Job Description

• Industry/ Organization Type: Precision Component Parts Manufacturing
• Position Title: Sales Manager (Outdoor Sales)
• Working Location: Woodlands
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $7,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop productive, professional relationships with key personnel to acquire new accounts.
• Coordinate involvement from company personnel, including support, service, and management resources, to meet account performance objectives and satisfy customer expectations.
• Meet targets for profitable sales volume and strategic objectives within assigned accounts.
• Continuously assess, clarify, and validate customer needs.
• Lead solution development efforts that best address customer requirements, coordinating necessary company personnel involvement.
• Achieve the assigned sales quota within designated accounts.
• Meet expectations for profitability.
• Fulfill customer objectives as defined by company management.
• Complete customer account plans to company standards.
• Maintain high customer satisfaction ratings in line with company's objectives.

APPLY NOW!!!

• Minimum Degree holder in any discipline with at least 5 years of experience in a managerial sales role.
• Knowledgeable with silicone rubber, plastic injection, and/or metal precision components for non-functional parts.
• Extensive network and strong relationships with high-level commodity/sourcing decision-makers.
• Proven resourcefulness in identifying market opportunities.
• Results-driven with a strong focus on achieving targets.
• Willingness to travel internationally.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71126 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

The Brand (New Store Opening!):

We are excited to share a new brand partnership with Rituals, opening at ION Orchard and VivoCity in August! Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile.

Who Are We Looking For?

Creating an unforgettable customer experience and motivating your team is what you do best. Take your management skills to the next level at Rituals, where customer experience comes first.

You are all about customer experience.

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. Continually reach performance targets as a store manager and take charge with effective leadership. You lead by example and coach your team to deliver excellent customer service every day. And, as a luxury retail store manager, you will continually grow and expand your leadership skills.

All of these characteristics are what make you the ideal Store Manager. You give new meaning to the words 'aim big, act small' by:

• Working with your Area Manager to define daily objectives and actions to drive sales and KPIs
• Developing monthly plans (including optimal staffing) based on productivity targets
• Ensuring excellent store administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records
• Managing inventory and day-to-day operations, including stockroom standards and cleanliness
• Driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas

In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on both positive and constructive feedback at Rituals.

Join our team

At your boutique, you will work together with enthusiastic heartbeats. Just like you, they take a quality-orientated approach to customer service. You’ll notice that! Especially in their dedication to creating unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, Authentic and lots of energy!

This is you

High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-orientated. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their full potential. And on top of that, you have:

• At least 3 years of relevant Store Manager experience within retail or hospitality
• People management skills (e.g., communication, motivation, coaching, connection, inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others
• Decision making and problem-solving skills

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

The Business Development Manager will be responsible for driving the company’s growth by identifying new business opportunities, building and maintaining strong client relationships, and working closely with internal teams to ensure customer satisfaction. The ideal candidate will have a strong background in logistics or supply chain management and a proven track record of achieving sales targets.

Key Responsibilities:

• Develop and execute business development strategies to expand the company’s customer base in logistics and supply chain services.

• Identify and approach potential clients through networking, cold calling, and other lead generation methods.

• Build and maintain strong, long-lasting relationships with new and existing clients.

• Negotiate contracts, pricing, and service agreements with clients.

• Collaborate with internal teams (operations, marketing, and customer service) to ensure client needs are met efficiently and effectively.

• Stay up-to-date with industry trends and the competitive landscape to identify opportunities for innovation and growth.

• Manage and report on sales pipelines, forecasts, and business development performance to the senior management team.

• Attend industry events, conferences, and seminars to promote the company and develop professional networks.

Key Skills:

1. Business Developmen Skills

• Ability to close deals and negotiate terms to benefit both the client and the company.

• Strong ability to influence and persuade stakeholders.

2. Project Management

• Proficiency in managing multiple tasks, prioritizing work, and meeting deadlines.

• Experience in working with internal teams to ensure seamless project execution.

3. Client Relationship Management

• Strong interpersonal skills to build and maintain long-term relationships with clients.

• Ability to manage client expectations and ensure high levels of satisfaction.

4. Strategic Thinking

• Ability to develop and implement effective business development strategies.

• Expertise in identifying market trends and opportunities for growth.

5. Communication and Presentation Skills

• Clear, concise communication, both written and verbal.

• Ability to create and deliver compelling presentations to potential clients.

6. Problem-Solving and Critical Thinking

• Ability to address client challenges and offer effective solutions.

• Strong analytical skills to assess potential business opportunities and risks.

Duration: 6 months